This is what democracies look like! In 2014 NUS published Democracy is dead! Long Live Democracies! The report outlined research conducted across ten students’ unions into students’ attitudes towards democracy. As the title suggests, the research found the typical model of representative democracy used in students’ unions to be out of touch with the preferences of a majority of students. For example, most students didn’t want elected representatives to make decisions on their behalf, they didn’t feel they could hold representatives to account and so wanted to be consulted before they made decisions. Instead, most students wanted more direct and deliberative decision-making, whilst at the same time making it more inclusive; favouring more consensual processes over majority rule and broadening the democratic latitude to include financial decisions. Ultimately therefore, “Democracy is dead! Long live Democracies!” was a challenge to students’ unions to experiment with new, more diverse forms of democratic innovation to engage their students. This report focuses on two students’ unions that have bravely accepted this challenge and broken from the norm to trial new ways of making decisions with their members, the new democratic vanguard: Liverpool Guild and Leeds Trinity Students’ Union (LTSU). This is not to say that everything these students’ unions have done is perfect, they are not (yet) a utopian democratic paradise, but rather they are trying something new for the benefit of their members and, by sharing their journey, the rest of the student movement. The first chapter of this report will outline the broad changes that Liverpool Guild have made to their democratic system. So comprehensive are the changes that it is possible to use the Quality Students’ Unions Democracy criteria to evaluate how ‘good’ these democratic innovations have been. This criteria is based on four principles of a ‘good’ democracy: inclusiveness, transparency, popular control and considered judgement, alongside a consideration of the efficiency of the process based on the amount of staff time and resources it requires1. The second chapter will focus specifically on a specific democratic innovation called participatory budgeting (PB) used at both Leeds Trinity and Liverpool Guild. PB, first used in 1989 in Porto Alegre in Brazil, is a type of democratic deliberation that aims to give the public more control over part of a municipal budget. The perceptions in this report are based on observation of a Guild Summit (GS) in Liverpool on Thursday the 26th of February 2015 and a participatory budgeting event at LTSU on March 10th 2015, supplementary interviews and data gathered at both events. Rather than focusing on what specific problems these innovations are attempting to address, the analysis will focus on what is ‘good’ about these innovations so far. 1 These principles are based on a book called Democratic Innovations: Designing Institutions for Citizen Participation (2009) by Professor Graham Smith, head of the Centre for the Study of Democracy at Westminster University. Chapter 1: The Guild Summit and Preferendum Summary Any student at Liverpool can submit an idea using by filling out a ‘change it’ form on the Guild’s website. In the first instance, the four full-time officers decide if an idea is straightforward and uncontroversial or more contentious and needs further consideration. Any ideas the officers deem straightforward are implemented by the Guild. These are generally ideas that do not involve competing interests. For example, the Guild received a proposal to put allergy information on food in their new catering outlet. Placing allergy information on food does not disadvantage students without allergies. So the Guild can implement the idea without further discussion because the actions required to benefit one group of students (with allergies) do not compete with another (who do not). More contentious ideas are referred to the GS which is held four times a year in October, November, February and April, plus an extraordinary GS to approve NUS national conference motions. A week before each GS all the ideas that have been submitted by students are published online. Once online, students are invited to submit evidence for or against each idea. This evidence is collated and provided to fifty students who are selected at random to participate in the GS. The Guild use data from the university to ensure that the gender mix, level of study, mode of study, ethnicity and age of these fifty students reflects that of the wider student body. At the GS, participants are assisted by external facilitators2 to discuss each proposal in turn. The participants are spread across a number of tables to give everyone a chance to have their say on about the idea. Following the discussion, there are three possible outcomes; participants can agree to approve the idea (with or without some changes), reject the idea or, if a consensus cannot be reached, send the idea to preferendum. Preferendum is similar to a referendum, a campus wide ballot when everyone has the opportunity to vote, but rather than giving students one option and asking them to vote yes or no, a preferendum presents students with a number of options and asked to rank them in order of preference. If a decision is made at the GS that students at Liverpool feel more people should have been involved in, they can trigger a preferendum on any idea by getting 1% of the student population to sign a petition. Once a decision is made, either at a GS or preferendum, the idea goes to be signed off by the Guild’s Board of Trustees before the Officers get to work implementing the ideas. Inclusiveness Inclusiveness is assessed through measuring two forms of political equality: ‘Presence’ and ‘Voice’. Presence is about who is in the room when decisions are made. For example, if a meeting only involved white people then, in terms of ethnicity, we could not say that there is an equality of Presence as it only involved people from one ethnic group. Whereas Presence is concerned with who is there when decisions are being made, Voice is concerned with who speaks. For example, a meeting could be attended by people from a range of different ethnic groups, but if only the white people speak then we could not say that there is an equality of Voice. So, an evaluation of inclusiveness is concerned with the question: do students have an equal opportunity (in presence and voice) to affect decisions? 2 The Guild intends to facilitate the meetings themselves once they become more experienced in the consensus process. Liverpool Guild try to ensure equality of Presence at their GS meetings by randomly selecting students to participate whilst making sure the mix of students’ gender, level of study, mode of study, ethnicity and age represent that of the wider student body. By asking participants at the GS to fill out a form after the Summit they are able to evaluate how effective this has been in ensuring a diverse range of students participate in the meeting. As the data held about students’ characteristics by their university becomes more sophisticated then so too will the selection. However, the GS observed by NUS on February 26th 2015 involved 38 participants including mature students, LGBT students, international students, disabled students, black students and students with dependents. So Liverpool Guild tries to guarantee a high level of inclusiveness in terms of Presence by using personal data to invite a diverse range of students to participate in the meeting. In terms of equality of voice: six students volunteered to act as spokes people during the meeting, three, men and three women, three of whom were white and three black. In the feedback forms, 91% of women and 88% of men said they spoke at the GS. 87% of black students and 75% of international students said they spoke. The most common reason cited by participants for not speaking was, “I don’t feel strongly about the issue”, suggesting that, if they wanted to share their views they would have been comfortable doing so. This may explain why only 2% of participants didn’t feel represented when decisions were made at the GS. So, by giving students the opportunity to discuss each idea in small groups, the Guild enabled a high level of inclusiveness in terms of Voice. Participants seemed to recognise the intrinsic value of this approach; 63% of participants fed back that the table discussions were their favourite part of the meeting (compared to only 10% who mentioned the pizza), typical responses were, “Smaller group discussions were most valuable, gained everyone's opinions and could debate issues better” and “The group discussion is very impressive - really got everyone involved”. Decisions at the GS are also structured to be more inclusive as they are made by consensus rather than majority vote. This reduces the extent to which the views of a numerable minority can be overruled by a majority vote and removes ‘the tyranny of the majority’ from the decision making process. This is not to say that everyone has to agree with the decisions 100%, the facilitators helped participants to understand that to ‘consent’ to a decision is to say, ‘I can live with that’. In order to make their preferendum process more inclusive, Liverpool Guild use the Modified Borda Count method to determine its outcome. Named after the political scientist Jean-Charles de Borda, this voting system is similar to STV in so far as voters number the options in order of preference (hence the name preferendum), however the Modified Borda Count places less emphasis on the importance of first preferences. The number of points given for a voter's first and subsequent preferences is determined by the total number of options/candidates they have ranked rather than the total number listed. This counting method is considered more inclusive as an option/candidate that is strongly opposed by a minority of voters is unlikely to win even if it/they have a majority of first preferences. Instead the most preferred option/candidate is more likely to win again, promoting consensus and avoiding the tyranny of the majority. Popular Control This ‘good’ has its roots in the literal translation of democracy, or Demokratia, as demos “people” kratos “power”, or “the people hold power”. In other words, the will of students as expressed through their participation in decision-making must be acted upon; otherwise their participation (however inclusive) is meaningless. Students must control not only the outcome of the decision, but also how the decision is made. There are four steps in the decision-making process where students can exert power: problem definition, option analysis, option selection and implementation. Translating each of these stages into traditional students’ union decision-making terms: problem definition could be done through writing a motion, option analysis through a debate, option selection through a vote and implementation lead by elected officers. However, it is rare that all students have a say in how this process is designed, or necessarily understand how to participate in each stage. Overall, Liverpool Guild has aimed to remove power from elected representatives and distribute it across the wider student body. Any student can submit an idea for how to make things better via their website. The Guild has seen the number of ideas submitted by students increase tenfold under this system and popular control over the ‘problem definition’ stage is high. Both ‘option analysis’ and ‘selection’ is done at the GS. Although symbolically representative of the wider student body, power is limited here to the fifty students who are randomly selected to attend. However, giving the membership the ability to sign a petition to force any decision made at a GS to a preferendum, whereby every member is awarded the power of a vote, ensures popular control can be exerted over this stage. This is a good example of combining democratic innovations i.e. the GS ensures inclusiveness while preferendum ensures popular control. The GS is also different to a traditional student council as it also gives as many as 250 ‘regular’ members of the student body (50 students over 5 GS meetings) a deeper experience of making important, high quality decisions that, unlike a focus group, directly set the policy agenda for the organisation. It may be too early in the process to measure the power and control students wield in implementing the decisions. However, after the GS only 5% of participants didn’t believe the Guild would, “Listen to and implement the decisions made at the summit”. Nevertheless the Guild recognises it has work to do to develop the means via which the officers report on their progress implanting the ideas and students role in the process. As covered in chapter 2, Liverpool Guild have also placed more power in the hands of their students by giving them direct control over how to spend £20,000 a year. Considered Judgement In order to make considered judgements two things must be present; firstly technical information, e.g. if there is an proposal to close a students’ union bookshop, then financial information would need to be provided to inform the discussion. Secondly, however, just as important is the opportunity to listen to and understand other people’s, more subjective points of view. So with the bookshop example, if students felt really strongly that there should be a bookshop on campus, this would also be important to consider when making the decision. Professor Graham Smith refers to this process whereby deliberation enables people to consider the impact of decisions beyond their own subjective, private conditions as “enlarged thinking”. Therefore, the partisan rhetoric that often dominates political discussion has limited value in terms of making considered judgments. At the GS, the ‘technical’ information to inform the discussion of new ideas is submitted by students via the Guild’s website. This evidence is sent to the 50 students randomly selected to participate in the Summit in advance to read. Before each idea is discussed, there is an opportunity for a short speech before and against the proposal. The discussion of each idea then occurs on six tables of around six or seven participants each with a member of staff who acts as a facilitator. The discussion on the table as well as the speeches act to ‘enlarge the thinking’ of the participants. Following this discussion a spokesperson from each table volunteers to take part in a ‘fish bowl’ conversation. In a fish bowl, six chairs are placed in the middle of the room to create an inner circle and each spokesperson takes it in turns to summarise the discussion they had on their table. A debate is then facilitated within the circle to identify where there are opportunities to reach consensus. If any participants on the tables feel misrepresented by their spokesperson they are encouraged to interrupt the discussion and clarify their position. This fish bowl exercise is just one of many facilitation techniques that the facilitators are free to experiment with in order to help arrive at a consensus. The feedback suggests that the quality of the deliberation at the GS was high. As Figure 1 shows, the discussion made around three quarters of participants think twice about their view on an issue. 79% of participants agreed the discussion helped them make up their mind on an issue, as shown in Figure 2. Figure 3 shows that 83% of participants agreed that the discussion helped them to understand other students’ points of view which is crucial to making considered judgements. Finally, Figure 4 shows that 66% of participants felt the evidence they were given about the motions helped them discuss the issues with others. This, relatively low figure, is not necessarily explained due to a lack of information. On the contrary, one participant commented in their feedback that, such was the massive volume of evidence submitted on the Palestine/Israel proposal that, “an abstract from each side of argument would be good rather than a 53 page report”. Nevertheless, to reach a consensus on a complicated and divisive subject with a diverse group of students with varied levels of understanding was a great achievement. In terms of considered judgement, students were certainly enabled to understand other people’s subjective points of view and use a high quality discussion to arrive at a decision. The evidence could have perhaps been improved by providing more technical information; for example, a concrete list of what the Guild would boycott should the motion pass and any financial implications. The discussion made me think twice about a view I previously held 5% 8% Strongly Agree 18% Agree Neither agree nor disagree Disagree 68% Strongly Disagree Fig 1. The discussion helped me make up my mind on an issue Strongly Agree 5% 16% 18% Agree Neither Agree nor Disagree Disagree 61% Strongly Disagree Fig 2. The discussion helped me understand other peoples' points of view Strongly Agree 8% 5% 21% Agree Neither Agree nor Disagree Disagree Strongly Disagree 66% Fig 3. I was given enough information about the issues to help me feel able to discuss them with others Strongly Agree 3% 8% Agree 24% 32% Neither Agree nor Disagree Disagree 34% Strongly Disagree Fig 4. Transparency This democratic good has two dimensions, internal transparency and external transparency. Internally the main aim is to ensure that participants are aware of the conditions under which they are participating. This includes the long-term and short-term impact of their participation, for example if a student votes in a referendum do they know a) how the issue was selected, b) when the result will be announced c) when the decision will be implemented and d) what its implications are for their students’ union. External transparency relates to the extent to which students can understand why decisions were made and how. This dimension of transparency has clear links to accountability, as it creates a focus on the extent to which transparency enables students to scrutinise the actions of their students’ union and/or representative(s). For example, students can’t hold officers to account for implementing policy or manifesto pledges, unless officers provide opportunities for students to question their work and if necessary remove them from office. In terms of internal transparency, Figures 5 and 6 suggest that transparency at the Summit was relatively high. 79% understand where the ideas they were discussing came from and 74% understand the consequences of their participation. As Figure 9 shows, after the meeting, participants rated their understanding of their role at the GS and the consensus as high (4.14 and 3.97 out of 5 respectively). Figures 7 and 8 show that only 50% agreed that they understand what happens after the GS and 42% felt fully prepared for their role by the training they received. However it is worth noting that only 18% and 22% disagreed with these statements respectively. Although perhaps not recognisable as formal ‘training’, having all the participants in the room together awarded the facilitators the valuable time to explain how the GS would work, how consensus is about cooperating, finding common ground and making sure everyone’s views are heard. They also explained what it might feel like to participate, that there is likely to be a ‘grown zone’ in the middle where there are lots of different ideas before they’re clarified and a decision can be made. In this way the facilitators can help participants know what to expect emotionally as well as technically in terms of what their participation in the process involves. In terms of external transparency, the Guild posts what participants at the Summit decided about each motion on their website. The Guild broadens the external transparency by sending an all student email outlining what decisions were made at the Summit, what happens next and what students can do if they disagree with the decision i.e. how to petition for a preferendum. The email also outlines how students can submit their own ideas. As a preferendum has not yet been held by the Guild it is too early to analyse how transparent the process is, though internally on average participants in the Summit rated their understanding of a preferendum as 4.08 out of 5 (see Figure 9). Officer accountability is another area the Guild is working to develop. Under this democratic system the officers take primary responsibility for implementing the decisions made at the Summit and Preferendum, however the extent to which there is sufficient transparency for students to hold them to account for this work is questionable at this stage. I undersand where the ideas we discussed came from 16% 13% Strongly Agree Agree 5% Neither Agree nor Disagree Disagree 66% Fig 5. Strongly Disagree I understand the consequences of our decisions about the ideas 8% 16% Strongly Agree 18% Agree Neither Agree nor Disagree Disagree 58% Fig 6. I understand what happens next after the Summit 18% 13% Strongly Agree Agree 37% 32% Neither Agree nor Disagree Disagree Fig 7. The training I recieved fully prepared me for my role in the Summit 11% Strongly Agree 5% 11% Agree 37% 37% Neither Agree nor Disagree Disagree Strongly Disagree Fig 8. Please rate how confident you feel in the following areas from 1 to 5, with 1 being not confident and at all, and 5 being completely An understanding of what a preferendum is 4.08 An understanding of the role of the students officers at the Guild 3.59 An understanding of your role at the Summit 4.14 An understanding of consensus deicision making at the Guild 3.97 An understanding of the governance structure at the Guild 3.65 0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 Fig 9. Efficiency It is worth noting that deliberative democratic innovations such as the ones used at Liverpool Guild and LUU (see appendix 1) are resource intensive. The quorum for participants at the Guild is 38. Unfortunately, the first three meetings failed to reach this quorum with 30, 33 and 35 students attending respectively. In the absence of quorum, the Guild’s Trustee board ruled that the ideas should be resubmitted to the next GS in the hope that the next meeting would be quorate. Recruiting participants requires a great deal of staff time, participants are emailed and phoned numerous times to secure their attendance. Furthermore, each participant is given £20 towards covering any costs incurred through attendance, e.g. missed earning from doing paid work or needing to find childcare. Although consensus discussion making is high quality and inclusive it also takes a lot of time and energy. Each GS takes around three hours including the training time (5.30 – 8.30) meaning the Guild are also required to feed participants. However, by no means does this mean the cost of the process is ‘too high’. Arguably, democracy is the means through which the Guild establishes its legitimacy to take a position on important issues both with the university and beyond. So as long as the cost is within the means of the Guild, it would be difficult to argue that the price of legitimacy is too high. The process also has multiple other benefits, not least inviting students who may have never set foot in the Guild to take a central role in their decision making process. For example, 71% of participants said they’d like to get more involved with the Guild after taking part in the Summit. Chapter 2: Participatory Budgeting Leeds Trinity Students’ Union probably has one of the smallest budgets of any HE students’ union in the country. However, this didn’t stop them giving their students direct control over how nearly 10% of their block grant (£10,000) is spent using participatory budgeting. As they also have a small staff team, two student interns were recruited to run the ‘LTSU £10K Give Away” project with the support of PB specialist Jez Hall. Students at Leeds Trinity were invited to submit proposals for how they would spend up to £2000. In total 8 proposals were submitted: money for a piano and drum kit, money for a women in leadership speaker series, money for seeds and materials to convert green spaces into space for growing vegetables, money to set up a 7-a-side unisex touch rugby society. A meeting was held in the university bar to discuss the proposals. Firstly, the students who submitted their proposals were given two minutes to explain their idea before answering questions from the floor. After the presentations, the students in attendance were asked to vote in order of preference. Each student was allowed up to five preferences. At a meeting, every student who submitted a proposal received two minutes to explain his or her idea. Students in attendance then voted for the proposals in order of preference. Following the vote, the meeting was adjourned while the votes were counted. The second half of the meeting started with a financial quiz, questions included “how much money does the university get in fees from students every year?”, “how much from research?”, “how much are the university senior management paid?” and “what percentage of the university’s budget is given to the students’ union?” There were also questions about the local council budget, for example, “how much is spent on youth services?” After the answers were announced and the winning quiz team collected their prize, two groups were set up; one to talk about how they would spend the council budget and one for the university. These groups then laid out their proposals on tables and participants were given fake pound notes (with LTSU’s President’s face on it) to put on the proposals they thought were most important. Finally the results were announced and the money was awarded to the most popular projects. However, a representative of Leeds University Union also attended the event and offered to fund an additional project, increasing the pot to £12,500 meaning five out of the eight projects received the necessary funding. Liverpool Guild have introduced a participatory budgeting process for their clubs and societies, inviting their members to submit proposals for how they’d ‘spend it’. The £20,000 previously allocated by staff and officers is now split into four £5000 pots of funding which are allocated at four PB meetings, spread across the academic year. If clubs or societies want funding they present their funding proposal at the meeting, outlining what the money is for and the impact it will make. A committee makes the decision about who gets the money. The committee is made up of one member of each society that has submitted a funding proposal alongside other members of other clubs or societies at Liverpool. Following the presentations from each of the clubs and societies the proposers leave the room and the committee debate each of the proposals. The committee can amend, merge, approve or reject the proposals. At the end of the meeting all the proposals are stuck on the wall and each member of the committee is given five sticky dots that they use to vote for the proposals that they feel should receive the funding. The proposal with the most dots is awarded the up to £5000, if there is money left over then this is awarded to the second most popular proposal, if there is still money left then this is awarded to the third most popular proposal and so on. If some of the proposals receive the same number of votes then the pot is split equally between them. Members of the committee are not allowed to vote for their own society’s proposal. Informal feedback about the scheme has been highly positive, participants have highlighted how it’s helped them understand more what other clubs and societies are doing and led to far more collaboration and mutual support. Appendix Nef Fellow and Founder of Open Up UK, Perry Walker wrote the following summary about the changes that Leeds University Union (LUU) made to their democratic system in 2011. Although not a consensus model, there are obvious similarities with what Liverpool Guild have implemented and LUU’s democratic innovation still remains relevant within the context of the Democracy is Dead! Long Live Democracies! report. Over the last fifteen years, I have kept an eye out for institutions in Britain that have tried to become more democratic. Total number of such institutions found: one! This is the students’ union in Leeds, which took a couple of years to think out what they wanted their democracy to do and how to design it so that it delivered what they wanted. Previously they had a cliquey system, with power centralised and held in the hands of a few. There was a traditional elected council, with low turnout in elections, and low participation in meetings that demanded motions to be proposed and seconded, a procedure both incomprehensible and unappealing. They had assemblies for various constituencies, such as for international and for parttime students, but engagement in these was low too. The union asked people what they disliked about the old system, with the jargon of ‘motions’ and the ‘union council’ one clear example. But they also asked people what they liked. When students said they liked the discussion in the union council, even though the council itself was scrapped, they made sure plenty of discussion was included in the new arrangements. The redesign also involved thinking about the functions of democracy, about what would not happen if it were taken away. Three functions emerged: • A forum for decision-making • Holding elected representatives to account • Co-ordinating and communicating student views • They then thought about how best to deliver these functions. The third contributor to the redesign, apart from consulting people and thinking about the functions of democracy, was observation. They noticed that how students affiliate with each other was not the way that was assumed by the constituency assemblies. Rather than demographics, these ways are revealed by the questions that freshers ask each other: “Where are you living?” and “What are you studying?” They began to build new assemblies based on the understanding that students build affinities around what they study, where they live and their lifestyle choices and interests. They now have three forums, based on what the students’ union aims to achieve: a Better Union, a Better University and a Better Leeds. Instead of ‘motions’, all members of LUU are invited to submit ideas online for how to make the Union, University or city of Leeds better, outlining what they think should happen and why. Ideas can be submitted all year round, but two weeks before each forum the ideas are gathered up and emailed to all students. The email outlines where and when each idea will be discussed and the contact details of their representative who will present their views if they are unable or unwilling to attend the forum themselves. Every school in the university has a school representative who consults students in their school before the Better University forum and relays the different points of view held within their school about the ideas. Similarly community reps (based on postcodes in Leeds) and reps from each hall of residence consult students where they live and represent these views at the Better Leeds forum. At the Better Union forum, a representative attends from each category of club and society (e.g. the dance societies or sports clubs) who hold meetings with their clubs and societies before the forum to gather their views on the ideas. The role of the representatives at the forums is not to be a decision maker but an enactive spokesperson, relaying the different points of view to inform the debate of each idea. A student is recruited to be the forum facilitator who invites representatives and other participants to ask points of clarification, then ask questions and offer points of view on each idea. Rather than elected representatives making the decisions, each forum has a demographically representative decision-making panel of 16 students, chosen by random selection3. After the debate, if 75% of the panel vote in favour of an idea, it goes through. If it gets less than 25%, it fails. If it gets in between those figures, it goes to a referendum. This last provision is because students said they wanted referendums for the contentious decisions. It is therefore only once an idea becomes divisive that a more adversarial decision-making process is used. Until then, the emphasis is on more unitary decision-making. The students who submitted the idea can be asked by other students to make changes to their idea to their idea to make it more mutually agreeable. Sometimes the idea holders make changes to their ideas themselves or occasionally withdraw their idea having changed their mind during the course of the debate. In case people feel that 16 is too small a number to decide on something, a referendum on an idea that has either been passed or failed can be triggered by a petition of 600 people. This provision has not yet been used in practice but exists. In the first year of using this system (2010/11), 91 ideas were submitted. 31 were rejected, 54 passed by the panel, and 6 were passed by referendum. The number of ideas has tripled since the days of union council, and the ideas are much more relevant to students. Under ‘Better University’, for example, one idea that passed was a survey of postgraduate students who teach. It found that a high proportion were not paid to prepare for their teaching. The university has now introduced a code of practice to ensure that they are paid properly and given worker status. The ‘Better Leeds’ forum identified the fact that there was one part of the city where there were lots of students, all with Virgin Broadband. Virgin only supplied a fixed bandwidth to the area, so it got used up very quickly. Virgin subsequently both increased the bandwidth and sent out letters of apology to students. This assembly also campaigned for cheaper transport. This led to the introduction of a £1 fare between halls of residence and the campus, benefiting everyone who used the route. Once ideas are passed they become the responsibility of the elected sabbatical officers to enact as union policy. These officers are split equally across the three forums, two at each, to answer questions and inform the debate. At the end of each forum the officers are held to account by the representatives for policy passed at previous forums. If students at Leeds are dissatisfied with one of the officers they can force a cross campus ballot on their position using an online petition. The ‘leadership race’ used to elect these Officers is now attracting 10,000 students to vote, three times as many as before these reforms. Representatives are now clear that their job is to represent the views of students and that winning an election is the beginning not the end of becoming a representative. In this new role, they have made or inspired over 800 changes in the university. Psychology students, for instance, have organised their own lectures, inviting to give them the lecturers they want to hear from. 3 There are 15 forums per year (5 Better Union, 5 Better University and 5 Better Leeds), so over one academic year as many as 240 students take part in making decisions as part of the student panel.
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