V.5 April 2014
Western Kentucky University: Interactive Video Services
Adobe Connect Pro: Tips, Tricks, and Reminders
Login: http://connect.wku.edu
Remember, it’s NetID
Remember The Basics

WKU.edu/it /adobeconnect/
Creating/accessing meetings
You can always access a room via its
specific URL.
wku.edu/it /adobeconnect/
For Blackboard faculty:
To populate class roster, go to
Blackboard—Course Tools—ACP—Get
Roster
Login at connect.wku.edu
Inside your meeting room, Select
Participants—Search by student name,
‘Add’ students listed on the CSV roster
file generated through Blackboard.
Connect.wku.edu/meeting_url/
(click Adobe Connect Pro Login)
Connect.wku.edu/

(Meeting room with a specific URL)
Types of Pods
Share—share your computer screen, files, or whiteboards
Notes—make notes visible to all participants, display an agenda, etc.
Attendees—displays list of users in a meeting
Video—share video through the webcam
Video telephony—share video streams with attendees
Chat—real time chat with all meeting participants or a subset
Troubleshooting Page:
http://connect.wku.edu/common/help/
en/support/meeting_test.htm
Files—make files available for download
Web Links—direct all users to a URL (only presenter/host can view full list)
Poll—ask questions & share results or quiz participants & review answers
later
Many problems can be fixed by
exiting and entering the room again, or
by removing all speaking rights and
then giving back only those necessary.
Q&A—hide questions for privacy or to restrict interruption, answer them later
or have another host/presenter answer behind the scenes
General Tips and Tricks
T i p s t o r e d u c e b a n d w id t h
usage or avoid lag:
* Al wa ys ho st fro m a wi r ed
co n n ec tio n, no t wir el es s .
*S e t t h e ro o m b a nd wi d t h to
Cab le /D S L.
*E n co ura g e us er s to s et t heir
co n n ec tio n sp e ed i n “Ma na g e
m y s et ti n g s”.
*H a ve a fa ce to go wi t h t he
me et i n g wi t ho ut u s i n g u p
b and wid t h b y p a u si n g t h e
v id eo o r u s i n g a j p g h ea d s ho t
Adobe Connect Pro Coordinator
CONTACT:
E-mail: [email protected]
IT Help Desk Phone: 745-7000

Keep your files organized. Name things so that you’ll remember their significance, especially if you have multiple sessions of the same course. Delete things you no longer need
including pods, meetings, and files.

Prepare for your meeting—arrange pods and layouts and upload necessary files before the
meeting.

If multiple layouts will be used, create them beforehand and arrange them in the order
they’ll be used.

Have a test meeting with all participants before the main event or have all participants
visit the Troubleshooting Page to make sure they will be able to access the meeting.

Record your meetings for anyone who can’t attend. Visit the server site to edit recordings,
make them public, and obtain a URL to access the recording.

Try recording yourself going through your material in the meeting room and watching the
playback to look for areas where your presentation can be improved.
Audio

Run the audio setup wizard for every speaker at every meeting.

Avoid audio echo by using a headset or headphones or muting your audio ouput while
you’re speaking.

Be aware of who has speaking rights and whether the handsfree setting is activated.
There’s no need to transmit silence.

Use the “raise hand” feature so participants can request temporary speaking rights.

Remind participants to make sure their speakers are on and volume is not muted.