VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 2
Effective: June 16, 2012
BUNDLED SERVICES
A.
APPLICATION
Verizon Local Packagesm and Local Package Extrasm (EFFECTIVE 6/16/12 - LA-2**)
(C)
Verizon Local Package Extrasm is an optional residential service package which provides customers with a combination of
offerings for one flat monthly rate.
B.
GENERAL TERMS AND CONDITIONS
1.
Verizon Local Package Extrasm consists of the following offerings:
-
2.
local exchange line with unlimited usage
unlimited local Directory Assistance
Extended Area Calling
Community Choice Plan
choice of specific Custom Calling Services
waiver of the non-recurring service charges
There are two Verizon Local Package Extrasm options: Verizon Local Packagesm and Verizon Local Package Extrasm.
Verizon Local Packagesm Option offers customers a choice of up to three compatible Custom Calling Services
features while Verizon Local Package Extrasm Option offers a choice of four or more such features. The following is
the list of available features under both options:
Custom Calling Services:
Call Block **
Call Forwarding
Call Waiting
Caller ID
Distinctive Ring **
Intercom Extra® **
Busy Redial **
*69 **
Speed Dialing – 30 **
Three-way Calling
Ultra Forward® **
Select Call Forwarding **
Caller ID – Number Only **
Call Waiting ID Deluxe **
Anonymous Call Rejection
3.
**
(C)
(C)
(C)
(C)
(C)
For purposes of calculating Residence Package discounts on Custom Calling Services features not included in the
Verizon Local Package Extrasm, but purchased in conjunction with a Local Package on the same line, the Verizon
Local Packagesm Option will count as one eligible feature, and the Verizon Local Package Extrasm Option will count
as four eligible features.
See Section 1B of this Product Guide. This service is grandfathered and no longer available to new customers and current
customers may not make changes to existing service.
(N)
(N)
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 3
Effective: September 21, 2013
BUNDLED SERVICES
B.
C.
GENERAL TERMS AND CONDITIONS (Cont'd)
4.
Customers subscribing to the Verizon Local Package Extrasm cannot have Big Deal, Residence Service Variety
Package or Residence Call Manager Package on the same line.
5.
The Verizon Local Package Extrasm is not available with Virginia Universal Service Plan, residential PBX trunks or
Residential IntelliLinQ Basic Rate Interface (BRI) Service lines.
6.
Customers who purchase Verizon Local Package Extrasm will not have to pay separate charges for their Extended
Area Calling or Community Choice Plan services. These are rolled into the monthly price of the Verizon Local
Package Extrasm Service. However, the Extended Local Service charge will apply.
7.
The Verizon Local Package Extrasm is a flat rate unlimited service option only. There is no message/measured
service option available.
RATES
The Verizon Local Package Extrasm **
Verizon Local Packagesm ** Option, per line
Verizon Local Package Extrasm ** Option, per line
Per
Month
$44.99
47.99
Rates and charges for Local Directory Assistance do not apply.
**
See Section 1B of this Product Guide. This service is grandfathered and no longer available to new customers and current
customers may not make changes to existing service.
(I)
(I)
VERIZON VIRGINIA INC.
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 4
Effective: June 16, 2012
BUNDLED SERVICES
A.
APPLICATION
Verizon Regional Package Extrasm
Verizon Regional Package Extrasm is an optional residential service package which provides customers with a combination
of offerings for one flat monthly rate.
B.
GENERAL TERMS AND CONDITIONS
1. Verizon Regional Package Extrasm consists of the following offerings:
-
local exchange line with unlimited usage
unlimited direct distance dialed intraLATA toll
unlimited directly dialed local Directory Assistance
Extended Area Calling
Community Choice Plan
Extended Local Service
choice of specific Custom Calling Services and Speech Recognition Service
Home Voice Mailbox
waiver of the non-recurring service charges
2. Verizon Regional Package Extrasm offers customers a choice of compatible Custom Calling Service features, Speech
Recognition Service and Home Voice Mailbox. The following is the list of available features:
Custom Calling Services:
Call Block **
Call Forwarding
Call Waiting
Caller ID
Distinctive Ring **
Intercom Extra® **
Busy Redial **
*69 **
Speed Dialing – 30 **
Three-way Calling
Ultra Forward® **
Caller ID – Number Only **
Call Waiting ID Deluxe **
Fixed Call Forwarding Anonymous Call Rejection
Call Intercept **
(C)
(C)
(C)
(C)
(C)
(C)
Speech Recognition Service
Easy Dialing Service
Home Voice Mailbox
**
See Section 1B of this Product Guide. This service is grandfathered and no longer available to new customers and current
customers may not make changes to existing service.
(N)
(N)
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 5
Effective: September 21, 2013
BUNDLED SERVICES
B. GENERAL TERMS AND CONDITIONS (Cont'd)
3.
Customers subscribing to Verizon Regional Package Extrasm cannot have Verizon Local Package Extrasm Option, Verizon
Local Packagesm Option, Big Deal, Residence Service Variety Package, Residence Call Manager Package, Sensible Minute
Plan, Weekend Choice Plan, Hour Plus Plan, Circle Calling Service or Tele-Plan on the same line.
4.
Verizon Regional Package Extrasm is not available with Virginia Universal Service Plan, residential PBX trunks or Residential
IntelliLinQ Basic Rate Interface (BRI) Service lines.
5.
Customers who purchase Verizon Regional Package Extrasm will not have to pay separate charges for their Extended Area
Calling, Community Choice Plan services and Extended Local Service charges. These are rolled into the monthly price of
the Verizon Regional Package Extrasm Service.
6.
Verizon Regional Package Extrasm is a flat rate unlimited service option only. There is no message/measured service option
available.
C. RATES
Verizon Regional Package Extrasm **
Per Residence Exchange Access Line
Monthly Rate
$53.95(1)
(I)
Rates and charges for Local Directory Assistance do not apply.
The Regional Package Extra may also be purchased as part of the Verizon Freedom Extra Bundle that includes unlimited
interLATA long distance service in the U.S., Canada and Puerto Rico. The Verizon Freedom Extra Bundle is $72.99 per
month. The interLATA long distance service is provided by Verizon Long Distance.
® - Registered Trademark of Verizon
sm - Registered Servicemark of Verizon
(1)
** See Section 1B of this Product Guide. This service is grandfathered and no longer available to new customers and
current customers may not make changes to existing service.
(C)
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 6
Effective: June 16, 2012
BUNDLED SERVICES
A.
APPLICATION
Verizon Regional Packagesm (EFFECTIVE 6/16/12 - LA-2**)
(C)
Verizon Regional Packagesm is an optional residential service package which provides customers with a combination of
offerings for one flat monthly rate.
B.
GENERAL TERMS AND CONDITIONSS
1.
Verizon Regional Packagesm consists of the following offerings:
-
2.
local exchange line with unlimited usage
unlimited direct distance dialed intraLATA toll
Extended Area Calling
Community Choice Plansm
Extended Local Service
choice of specific Custom Calling Services
Home Voice Mailbox
waiver of the non-recurring service charges
Verizon Regional Packagesm offers customers a choice of compatible Custom Calling Service features and Home
Voice Mailbox. The following is the list of available features:
Custom Calling Services:
Call Waiting
Caller ID
Speed Dialing – 8 or 30 **
Three-way Calling
Fixed Call Forwarding
Anonymous Call Rejection
(C)
(C)
Home Voice Mailbox
**
3.
Customers subscribing to Verizon Regional Packagesm cannot have Verizon Local Package Extrasm Option,
Verizon Local Packagesm Option, Verizon Regional Package Extrasm, Big Deal, Residence Service Variety
Package, Residence Call Manager Package, Sensible Minute Plan, Weekend Choice Plan, Hour Plus Plan, Circle
Calling Service or Tele-Plan on the same line.
4.
Verizon Regional Packagesm is not available with Virginia Universal Service Plan, residential PBX trunks or
Residential IntelliLinQ Basic Rate Interface (BRI) Service lines.
See Section 1B of this Product Guide. This service is grandfathered and no longer available to new customers and current
customers may not make changes to existing service.
(N)
(N)
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 7
Effective: September 21, 2013
BUNDLED SERVICES
B.
GENERAL TERMS AND CONDITIONS (Cont'd)
C.
5.
Customers who purchase Verizon Regional Packagesm will not have to pay separate charges for their Extended
Area Calling, Community Choice Plansm services and Extended Local Service charges. These are rolled into the
monthly price of the Verizon Regional Packagesm Service.
6.
Verizon Regional Packagesm is a flat rate unlimited service option only. There is no message/measured service
option available.
RATES
Verizon Regional Packagesm **
Per Residence Exchange Access Line
Monthly Rate
$48.95(1)
The Regional Package may also be purchased as part of the Verizon Freedom Bundle that includes unlimited
interLATA long distance service in the U.S., Canada and Puerto Rico. The Verizon Freedom Bundle is $67.99 per
month. The interLATA long distance service is provided by Verizon Long Distance.
® - Registered Trademark of Verizon
sm - Registered Servicemark of Verizon
** See Section 1B of this Product Guide. This service is grandfathered and no longer available to new customers and
current customers may not make changes to existing service.
(I)
(1)
(C)
VERIZON VIRGINIA INC.
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 8
Effective: August 1, 2011
BUNDLED SERVICES
A.
APPLICATION
Unlimited Local and Toll Usage for Business
Unlimited Local and Toll Usage for Business is an optional calling plan which includes unlimited local and toll voice usage
for a flat monthly rate. Unlimited Local and Toll Usage for Business is only available to business customers with Business
exchange service and/or CustoPak Service, as set forth below. Exchange Access line rate is not included.
B.
*
GENERAL TERMS AND CONDITIONS
1.
Unlimited Local and Toll Usage for Business is available on Business exchange service, and CustoPak lines where
facilities permit.
2.
Unlimited Local and Toll Usage for Business is available only to customers who subscribe to the Verizon Virginia
Inc. as their carrier for all local and intraLATA toll calls.
3.
Unlimited Local and Toll Usage for Business applies per telephone line.
4.
Unlimited Local and Toll Usage for Business includes Extended Local Service, Extended Area Calling and
Community Choice Plan.
5.
Unlimited Local and Toll Usage for Business packages are available to business customers who subscribe to 25 or
fewer Telephone Company lines (voice grade or voice grade equivalent) per customer location at the time service is
initiated.
6.
Eligible business customers may subscribe to the Unlimited Local and Toll Usage for Business plan for a maximum
of ten (10) lines per customer location.
7.
Unlimited Local and Toll Usage for Business is not available with FlexGrow Service, Enhanced FlexGrow Service,
PBX trunks, ground start lines or trunks, ISDN Basic Service, ISDN Primary Service, Remote Call Forwarding
Service, Foreign Exchange Service, Pay Telephone Lines, Foreign Central Office Service*, and Foreign Zone
Service*.
8.
Unlimited Local and Toll Usage for Business is not available with the following business packages or optional plans:
Corporate Rewards, Customer Specific Pricing Plans (CSP), Virtual Private Network Service (VPNS), and limited
availability Optional Calling Plans.
9.
Detailed intraLATA toll billing is not provided with Unlimited Local and Toll Usage for Business.
Effective May 18, 2005, Unlimited Local and Toll Usage for Business is no longer available to new customers with Foreign
Central Office Service or Foreign Zone Service. Moves, additions or changes to subscribers’ existing service are not
permitted.
VERIZON VIRGINIA INC.
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 9
Effective: August 1, 2011
BUNDLED SERVICES
B.
GENERAL TERMS AND CONDITIONS (Continued)
10.
Unlimited Local and Toll Usage for Business does not apply to the following calls and services:
-
Collect Calls
Calling Card
Time and Weather
555, 700, 900, 976 Service
Third Number Billed
Directory Assistance Call Completion
Directory Assistance
Group Bridging Service
-
Emergency Interrupt
Repeat Calls, Return Calls (per activation)
Person-to-Person calls
Busy Line Verification
Intercept Call Completion
All Other Operator Handled Calls
Three-Way Calling (per activation)
11.
Customers may discontinue their enrollment in the month-to-month package at any time upon request to the
Company.
12.
Unlimited Local and Toll Usage for Business applies to voice grade Product Guide only. Verizon Virginia Inc.
reserves the right to terminate a customer's Unlimited Local Usage and Toll for Business plan for use with
inappropriate non-voice traffic or violations of this Product Guide.
13.
Business Dial Tone Line customers that meet the requirements of the Unlimited Local and Toll Usage for Business
are eligible to order Feature Package 1 or Feature Package 2. CustoPAK customers that meet the requirements of
the Unlimited Local and Toll Usage for Business are eligible to order Feature Package 2. The rates for the two
feature packages are in addition to the monthly rate for the Unlimited Local and Toll Usage plan.
Feature Package 1 includes Call Forwarding, Call Waiting and Three-Way Calling. This feature package is available
to Business exchange service customers who purchase the Unlimited Local and Toll Usage for Business plan.
Feature Package 1 must be on the same line as the Unlimited Local and Toll Usage for Business plan. The
customer can select any single feature, any combination of two features, or all three features in this package to
qualify. Feature Package 2 includes Caller ID. In addition, customers enrolling in Unlimited Local and Toll Usage
for Business Feature Package 2 are eligible to receive certain standard business voice messaging mailboxes on the
same line at no additional charge. This feature package is available to Business exchange service and CustoPAK
service customers who purchase the Unlimited Local and Toll Usage for Business plan. Feature Package 2 must be
on the same line as the Unlimited Local and Toll Usage for Business plan. The customer can choose Caller ID
and/or other eligible services to qualify for the package.
VERIZON VIRGINIA INC.
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 10
Effective: August 1, 2011
BUNDLED SERVICES
B.
GENERAL TERMS AND CONDITIONS (Continued)
13.
(Continued)
Feature Package 2 (Continued)
If the customer selects the eligible service component of the package, they can also select either or both of the
following two features: Call Forwarding – Busy and Call Forwarding – Don’t Answer. (Currently, CustoPAK
customers can order Call Forwarding – Busy and Call Forwarding – Don’t Answer at no additional charge.) If the
customer selects the Caller ID component of the package, and already has Call Waiting, they can choose to add
Call Waiting ID capability.
14.
Unlimited Local and Toll Usage for Business is available with Month-to-Month a 1 Year Term. Term agreements
are applied per line and are not required to be co-terminus. At the end of the term period or any subsequent
renewal, the agreement will automatically be renewed for successive 1 Year Terms on the same terms and
conditions, unless either party provides advance notice that it does not wish to renew the term. Each subsequent
renewal will allow for a 60 day grace period for subscriber to remove the plan without penalty. Pricing will remain
the same during any automatic renewal unless Verizon has provided 30 days notice of any change.
15.
In the event the customer terminates the 1 Year Term service within the first 60 days, starting on the Order
Completion Date, the customer will be liable for the month-to-month charges up to the date of termination, and any
termination liability will be waived. If the customer terminates service after 60 calendar days, but prior to the
completion of the term commitment period, the customer shall be liable for an early termination charge of 25% of
the monthly recurring charge per line for each month remaining during the term.
An early termination charge will not apply under the following circumstances:
(a)
(b)
(c)
Customer moves existing service either to a new location within the same address and/or same
building (inside move) or to a new location (outside move) and maintains that service for the remainder
of the term;
Customer renegotiates a new term commitment plan for the same service before the current term
commitment expires and the value of the new term commitment is equal to or greater than the
remaining value of the current term commitment; or
Customer changes to another service or usage plan or upgrades service or usage under a term
commitment, and the value of the new term commitment is equal to or greater than the remaining value
of the current term commitment.
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 11
Effective: January 18, 2014
BUNDLED SERVICES
C.
D.
APPLICATION OF RATES AND CHARGES
1.
The Unlimited Local and Toll Usage for Business monthly rate applies in addition to and does not include a Basic
Exchange Dial Tone Line or CustoPak line.
2.
Service and Equipment connection charges do not apply to an existing customer who chooses to add Unlimited
Local and Toll Usage for Business to their line or changes from Basic Exchange Business 1-Party Unlimited usage
service to enroll in Unlimited Local and Toll Usage for Business.
3.
No separate nonrecurring charges apply for these packaged offerings. Charges are waived for existing Business
Dial Tone Line and CustoPAK customers who subscribe to Unlimited Local and Toll Usage for Business Feature
Package 1 and Unlimited Local and Toll Usage for Business Feature Package 2.
RATES
Unlimited Local and Toll Usage for Business
Unlimited Local and Toll Usage
Per Exchange Access Line
Per CustoPak Line
Feature Package 1 Note 1
Feature Package 2 Note 1
Note 1: Same rate applies for Monthly and Term customers.
Monthly
1-Year Term
$39.00
39.00
$35.00
35.00
18.00 (I)
19.00 (I)
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 12
Effective: July 20, 2013
BUNDLED SERVICES
A.
APPLICATION
Verizon Regional Essentials
Verizon Regional Essentials is an optional residential service package which provides customers with a combination of
offerings for one flat monthly rate.
B.
TERMS AND CONDITIONS
1. Verizon Regional Essentials consists of the following offerings:
-
local exchange line with unlimited usage
unlimited direct distance dialed intraLATA toll
Extended Area Calling
Community Choice Plan
Extended Local Service
Call Waiting / Cancel Call Waiting
Caller ID
Home Voice Mailbox
waiver of the non-recurring service charges
2.
Customers subscribing to Regional Essentials cannot have Regional Value Option, Verizon Regional Package Extrasm
Option, Verizon Regional Packagesm Option Verizon Local Package Extrasm Option, Verizon Local Packagesm Option, Big
Deal, Residence Service Variety Package, Residence Call Manager Package, Sensible Minute Plan, Weekend Choice
Plan, Hour Plus Plan, Circle Calling Service or Tele-Plan on the same line.
4.
Regional Essentials is not available with Virginia Universal Service Plan, residential PBX trunks or Residential
IntelliLinQ Basic Rate Interface (BRI) Service lines.
5.
Customers who purchase Regional Essentials will not have to pay separate charges for their Extended Area Calling,
Community Choice Plan services and Extended Local Service charges. These are rolled into the monthly price of the
Regional Essentials Service.
6.
Regional Essentials is a flat rate unlimited service option only. There is no message/measured service option available.
C. RATES
Regional Essentials
Per Residence Exchange Access Line
(1)
Monthly Rate
$42.04(1)
Regional Essentials may also be purchased as part of the Verizon Freedom Essentials Bundle that includes unlimited
interLATA long distance service in the U.S. and Puerto Rico. The Verizon Freedom Essentials Bundle is $59.99 per month.
The interLATA long distance service is provided by Verizon Long Distance.
(I)
(I)
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 13
Effective: July 20, 2013
BUNDLED SERVICES
D.
BUNDLE DISCOUNTS
Monthly discounts may apply when Regional Essentials is bundled with or without an unlimited and international long distance
calling plan plus the following:
With an unlimited long distance calling plan:
Regional Essentials Discount for customers who initially enrolled before May 1, 2008.
Verizon Online Broadband
Verizon Wireless One-Bill®
DirecTV® (Total Choice or Higher)
Verizon Online Broadband and
either or both of Verizon Wireless One-Bill®
or DirecTV® (Total Choice or Higher)
Discount
$3.00
$5.00
$7.99
$5.00
Regional Essentials Discount for customers who initially enrolled between May 1, 2008 and October 31, 2008.
Verizon Online Broadband
or Verizon Online Broadband
with Verizon
Wireless One-Bill®
Verizon Online Broadband with DirecTV®
(Total Choice or Higher) with or without
Verizon Wireless One-Bill®
Discount
$3.00
$5.00
Regional Essentials Discount for customers who initially enrolled between November 1, 2008. and April 16, 2011.
Verizon Online Broadband and/or DirecTV®
(Total Choice or Higher)
Discount
$5.00
Regional Essentials Monthly Discount for customers who initially enrolled on or after April 17, 2011.
With an unlimited long distance calling plan:
Verizon Online Broadband
DirecTV® (Total Choice or Higher)
Verizon Online Broadband and DirecTV® (Total Choice or Higher)
Without an unlimited long distance calling plan:
Verizon Online Broadband
DirecTV® (Total Choice or Higher)
Verizon Online Broadband and DirecTV® (Total Choice or Higher)
Customers who enroll on Verizon.com will receive an additional $5 discount
per month for 24 month.
® - Registered trademark of Verizon.
Discount
$20.02
$23.01
$20.02
Discount
$22.05
$25.04
$22.05
(I)
(I)
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 14
Effective: July 20, 2013
BUNDLED SERVICES
D.
BUNDLE DISCOUNT (Cont’d)
For customers who initially enrolled before April 17, 2011, the applicable bundle discount will expire 12 months from the date it is
implemented on a customer's account. For customers who initially enrolled on or after April 17, 2011, the 12 month term does
not apply, bundle discount is on a month-to-month basis. Customers are limited to one discount only and cannot combine
discounts. Each product must be purchased through or billed by Verizon South Inc. Bundle discounts are subject to billing
system capability.
Qualifying unlimited domestic long distance calling plans must be consistent with the Plan O Service - Unlimited as found
in the Domestic Bell Atlantic Communications, Inc D/B/A Verizon Long Distance Posted Rates, Terms and Conditions.
For customers initially enrolling before November 1, 2008 only, Verizon Broadband service must be up to 3M package or
up to 7.1M package. These refer to specific Verizon offerings that offer a maximum speed of 3M or 7.1M respectively, and
does not refer to other products that offer lower maximum speeds. Customer are limited to one discount and cannot
combine other discount offerings.
At the expiration of a customer’s twelve month term under the Bundle Discount Plan, the customer will automatically
receive renewal discounts on a month-to-month basis as set forth below. The customer may instead elect to return to
month-to-month rates or, if qualified, to enroll in an alternative discount plan. In such case, the customer must contact
Verizon to arrange for the return to month-to-month rates or to enroll in an alternative plan.
1.
Bundle Discount Renewals for customers who initially enrolled before April 1, 2009.
Verizon Online Broadband
alone or with any combination of
Verizon Wireless One-Bill® or DirecTV®
(Total Choice or Higher)
Monthly Discount
$3.00
2.
Customers who initially enrolled on or after April 18, 2009 will receive a renewal discount equal to their current
discount on a month-to-month basis.
3.
Effective July 20, 2013, for customers who initially enrolled prior to January 17, 2010, the applicable month-tomonth bundle discount will increase by $5.00. For customers who initially enrolled between January 17, 2010 and
April 16, 2011, the applicable month-to-month bundle discount will increase by $10.00.
(C)
(C)
VERIZON VIRGINIA INC.
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 15
Effective: August 1, 2011
BUNDLED SERVICES
E.
FiOS BUNDLE DISCOUNTS
Monthly discounts may apply when Regional Essentials is bundled with an unlimited long distance calling plan plus the
following FiOS Products as determined by Verizon with a 6, 12 or 24 month commitment or on a month-to-month
basis:
Depending on the length of the commitment, applicable FiOS bundle discount will expire 6, 12 or 24 months from the date
it is implemented on a customer's account. Discontinuance of any one of the services listed above will result in immediate
termination of the discount. Each product must be billed by Verizon Virginia Inc.
Qualifying unlimited long distance calling plans must be consistent with the Plan O Service – Unlimited as found in the
Bell Atlantic Communications, Inc. D/B/A Verizon Long Distance Posted Rates, Terms and Conditions.
FiOS Internet packages of less than 30 Mbps maximum download speed only: and for new customers as of October 8,
2008 packages also must be less than 20 Mbps upload speed.
Regional Essentials Discount for customers who initially enrolled on or before February 16, 2008.
12 Month Commitment
FiOS Internet
FiOS TV Premier
FiOS Internet and FiOS TV Premier
$5.01
8.01
11.00
24 Month Commitment
FiOS Internet
FiOS TV Premier
FiOS Internet and FiOS TV Premier
$10.01
11.01
11.00
Regional Essentials Discount for customers who initially enrolled on or after February 17, 2008 but before June 21. 2009.
12 Month Commitment
FiOS Internet
FiOS TV Premier
(or successor premium product)
FiOS Internet and FiOS TV Premier
(or successor premium product)
24 Month Commitment#
FiOS Internet
FiOS TV Premier
FiOS Internet and FiOS TV Premier
#
$11.01
11.01
11.00
$8.01
11.01
11.00
Effective October 8, 2008 the 24 month option will not be available to new customers.
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 16
Effective: January 18, 2014
BUNDLED SERVICES
E.
FiOS BUNDLE DISCOUNT (Con’t)
Regional Essentials Discount for customers who initially enrolled on or after June 21, 2009 but before January 17, 2010.
6 Month Commitment
FiOS Internet
FiOS TV
FiOS Internet and FiOS TV
$5.01
8.01
11.00
12 Month Commitment
FiOS Internet
FiOS TV
FiOS Internet and FiOS TV
$5.01
8.01
11.00
Regional Essentials Discount for customers who initially enrolled on or after January 17, 2010 but before June 5, 2011:
FiOS Internet packages of less than 35 Mbps maximum download speed and less than 35 Mbps upload speed.
Month-to-Month Commitment
FiOS Internet
FiOS TV
FiOS Internet and FiOS TV
$10.00
10.00
10.00
24 Month Commitment
FiOS Internet
FiOS TV
FiOS Internet* and FiOS TV
$15.00
15.00
15.00
Regional Essentials Discount for customers who initially enrolled between June 5, 2011 and January 17, 2014:
(C)
FiOS Internet packages of less than 35 Mbps maximum download speed and less than 35 Mbps upload speed.
Discount is not available in areas where alternative services are made available by Verizon.
Month-to-Month or 24 Month Commitment
FiOS Internet
FiOS TV
FiOS Internet* and FiOS TV
$20.00
20.00
20.00
Regional Essentials Discount for customers who initially enrolled on or after January 18, 2014:
(N)
Effective January 18, 2014 existing customers may change their existing FiOS Internet and FiOS TV choices and
retain their existing discounts as applicable.
Discount is not available in areas where alternative services are made available by Verizon.
Month-to-Month
FiOS Internet
$10.00
FiOS TV
10.00
FiOS Internet and FiOS TV
20.00
(N)
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 17
Effective: July 20, 2013
BUNDLED SERVICES
E.
FiOS BUNDLE DISCOUNT (Con’t)
FiOS – Renewal
At the expiration of a customer’s twelve or twenty-four month term under the FiOS Bundle Discount, the
customer will automatically receive the discounts set forth below on a month-to-month basis. The customer
may instead elect to return to month-to-month rates or, if qualified, to enroll in an alternative discount plan. In
such case, the customer must contact Verizon to arrange for the return to month-to-month rates or to enroll in
an alternative plan.
1.
Renewals – FiOS 12 Month Commitment customers
FiOS Internet
FiOS TV Premier
FiOS Internet and FiOS TV Premier
Monthly Discount
$10.00
$9.01
$13.00
(I)
(I)
2.
Renewal – FiOS 24 Month Commitment customers who initial enrolled before 1/17/2010 will receive
discounts equal to their original initial term discount plus an additional $5.00 per month discount.
(C)
3
Renewal – FiOS 6 or 12 Month Commitment customers with initial periods ending on or after 9/1/09 will
receive discounts equal to their original initial term discount plus an additional $5.00 per month discount.
(C)
4.
Renewal – FiOS Month–to-Month and 24 Month Commitment customers who initially enrolled on or
after January 17, 2010 but before June 5, 2011 will receive discounts equal to their original initial term
discount plus an additional $5.00 per month discount.
(C)
VERIZON VIRGINIA INC.
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 18
Effective: August 1, 2011
BUNDLED SERVICES
F.
VOICE DISCOUNT PLAN – REGIONAL ESSENTIALS
Voice Discount Plan (VDP) is an offering for which a residential customer can qualify, subject to the limitations described
below, by agreeing to subscribe to Regional Essentials, either as an additional line or along with a qualifying unlimited
long distance calling plan as described below, for a 12-month term.
Customers (i) who call Verizon Virginia Inc. to disconnect their Verizon dial tone service and agree to re-establish such
service; or (ii) establish dial tone service with Verizon Virginia Inc., after disconnecting their dial tone service from
another provider; or (iii) have initiated local service with Verizon within the last 30 days and specifically request these
rates in response to Verizon direct mailings, advertising and/or other marketing activities; or (iv) agree to add an
additional line(s); or(v)contact Verizon citing competitor’s offers or otherwise indicate potential future disconnection
based on price considerations; or (vi) respond to marketing activity or have been offered VDP by a Verizon
Representative to negotiate service are eligible for the VDP.
Depending on the offer listed below, eligible customers may be required to subscribe to, or agree to subscribe to a
unlimited domestic long distance calling plans consistent with the Plan O Service – Unlimited as found in
the Bell Atlantic Communications, Inc D/B/A Verizon Long Distance Posted Rates, Terms and Conditions.
Discontinuance of any one of the qualifying service will result in termination of the discount. Each product must be
purchased through or billed by Verizon Virginia Inc.
Discount for customers who enrolled on or before March 5, 2010:
Customers who order Regional Essentials and do not combine with an unlimited domestic long distance calling plan
service as described above will be eligible for a monthly credit of $17.05 for a twelve month period.
Customers who order Regional Essentials combined with an unlimited domestic long distance calling plan service as
described above will be eligible for a monthly credit of $10.00 for a twelve month period.
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 19
Effective: July 20, 2013
BUNDLED SERVICES
F.
VOICE DISCOUNT PLAN – REGIONAL ESSENTIALS (Cont’d)
Discount for customers who enroll between March 6, 2010 and July 13, 2012:
Customers who order Regional Essentials combined with an unlimited domestic long distance calling plan service as
described above will be eligible for a monthly credit of $5.00 for a twelve month period1.
Customers who order Regional Essentials and do not combine with an unlimited domestic long distance calling plan
service as described above will not be eligible for a discount.
Discount for customers who enroll between July 14, 2012 and September 14, 2012:
Customers who enrolled prior to 7/14/12 and whose initial 12 month term has not yet expired will receive the higher
discount below for the remainder of their initial 12 month term.
Customers who order Regional Essentials combined with an unlimited domestic long distance calling plan service as
described above will be eligible for a monthly credit of $10.00 for a twelve month period1.
Customers who order Regional Essentials and do not combine with an unlimited domestic long distance calling plan
service as described above will not be eligible for a discount.
Discount for customers who enroll between September 15, 2012 and July 19, 2013:
Customers who enrolled prior to 9/15/12 and whose initial 12 month term has not yet expired will receive the higher
discount below for the remainder of their initial 12 month term.
(C)
Non-Package customers who order Regional Essentials combined with an unlimited domestic long distance calling plan
service as described above will be eligible for a monthly credit of $10.00 for a twelve month period2.
Package customers who order Regional Essentials combined with an unlimited domestic long distance calling plan
service as described above will be eligible for a monthly credit of $5.00 for a twelve month period2.
Customers who order Regional Essentials and do not combine with an unlimited domestic long distance calling plan
service as described above will not be eligible for a discount.
Discount for customers who enroll on or after July 20, 2013:
Customers who enrolled prior to 7/20/13 and whose initial 12 month term has not yet expired will receive an additional
$5.00 discount for the remainder of their initial 12 month term.
(N)
Non-Package customers who order Regional Essentials combined with an unlimited domestic long distance calling plan
service as described above will be eligible for a monthly credit of $10.00 for a twelve month period2.
Package customers who order Regional Essentials combined with an unlimited domestic long distance calling plan
service as described above will be eligible for a monthly credit of $5.00 for a twelve month period2.
Customers who order Regional Essentials and do not combine with an unlimited domestic long distance calling plan
service as described above will not be eligible for a discount.
(1)
(2)
Not available to customers who currently subscribe to package services: Local Package, Local Package Extra, Regional
Package, Regional Package Extra, Regional Value and Regional Essentials.
Package services include: Local Package, Local Package Extra, Regional Package, Regional Package Extra, Regional
Value and Regional Essentials.
(N)
VERIZON VIRGINIA INC.
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 19.1
Effective: September 15, 2012
BUNDLED SERVICES
F.
VOICE DISCOUNT PLAN – REGIONAL ESSENTIALS (Cont’d)
RENEWAL
(X)
At the expiration of a customer’s twelve month Voice Discount Plan, either as a promotion or through this Product Guide,
the customer will automatically receive the discounts set forth below on a month-to-month basis.
Without qualifying long distance plan
(additional lines only)
With qualifying long distance plan
Monthly Discount for
customers renewing on
or before March 31, 2009.
$7.05
7.00
Monthly Discount for
customers renewing
April 1, 2009 through
March 5, 2010.
Without qualifying long distance plan
(additional lines only)
With qualifying long distance plan
$17.05
10.00
Customers who initially enrolled between March 6, 2010 and July 13, 2012, will receive renewal discounts equal
to their original initial term discounts.
(C)
Customers who initially enrolled between July 14, 2012 and September 14, 2012, will receive renewal discounts
equal to:
With qualifying long distance plan $5.00.
(X)
Customers who initially enrolled on or after September 15, 2012, will receive renewal discounts equal to:
Non-Package customers with qualifying long distance plan $5.00.
Package customers with qualifying long distance plan $0.00.
(N)
(X) Material on this page formerly appeared on Original Page 19.
(N)
(N)
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 20
Effective: November 16, 2013
BUNDLED SERVICES
G.
REGIONAL ESSENTIALS AND FEATURE PACKAGE
When Regional Essentials is bundled with an unlimited long distance calling plan, the following features may be
added at no additional charge:
Call Forwarding and Three-way Calling
(C)
Qualifying unlimited long distance calling plans must be consistent with the Plan O Service – Unlimited as found in
the Verizon Long Distance Posted Rates, Terms and Conditions.
If the customer cancels any of the components: the qualifying Unlimited Long Distance Calling Plan through
Verizon Long Distance or Regional Essentials or Call Forwarding or Three Way Calling, the remaining components (C)
will revert to the individual rate associated with each component.
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 21
Effective: July 20, 2013
BUNDLED SERVICES
A.
APPLICATION
Verizon Regional Value
Regional Value is an optional residential service package which provides customers with a combination of offerings for
one flat monthly rate.
B.
GENERAL TERMS AND CONDITIONSS
1. Verizon Regional Value consists of the following offerings:
-
local exchange line with unlimited usage
unlimited direct distance dialed intraLATA toll
Extended Area Calling
Community Choice Plan
Extended Local Service
waiver of the non-recurring service charges
2.
Customers subscribing to Regional Value cannot have Regional Essentials Option, Verizon Regional Package Extrasm
Option, Verizon Regional Packagesm Option Verizon Local Package Extrasm Option, Verizon Local Packagesm Option,
Big Deal, Residence Service Variety Package, Residence Call Manager Package, Sensible Minute Plan, Weekend
Choice Plan, Hour Plus Plan, Circle Calling Service or Tele-Plan on the same line.
4.
Regional Value is not available with Virginia Universal Service Plan, residential PBX trunks or Residential IntelliLinQ
Basic Rate Interface (BRI) Service lines.
5.
Customers who purchase Regional Value will not have to pay separate charges for their Extended Area Calling,
Community Choice Plan services and Extended Local Service charges. These are rolled into the monthly price of the
Regional Value Service.
6.
Regional Value is a flat rate unlimited service option only. There is no message/measured service option available.
C. RATES`
Regional Value
Per Residence Exchange Access Line
(1)
Monthly Rate
$40.04(1)
(I)
Regional Value may also be purchased as part of the Verizon Freedom Value Bundle that includes unlimited interLATA long
(I)
distance service in the U.S. and Puerto Rico. The Verizon Freedom Value Bundle is $57.99 per month. The interLATA
long distance service is provided by Verizon Long Distance.
VERIZON VIRGINIA INC.
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 22
Effective: August 1, 2011
BUNDLED SERVICES
D.
BUNDLE DISCOUNTS
A monthly discount may apply when Regional Value is bundled with or without an unlimited long distance calling plan plus
other services as specified by Verizon below:
With an unlimited long distance calling plan:
Regional Value Discount for Customers enrolling before November 1, 2008.
ONE-BILL® with Verizon Wireless 200 Minute Plan
Discount
$ 5.00
Regional Value Discount for Customers enrolling between November 1, 2008 and April 16, 2011.
With Verizon Online Broadband
(less than 1Mb per sec)
With DirecTV® (Total Choice or Higher)
With Verizon Online Broadband (less than 1Mb per sec)
and DirecTV® (Total Choice or Higher)
Regional Value Discount for Triple and Quad Play with Verizon
Wireless One-Bill®
With Verizon Online Broadband
(less than 1Mb per sec) and Verizon Wireless One-Bill®
With Verizon Online Broadband (less than 1Mb per sec)
and DirecTV® (Total Choice or Higher) and
Verizon Wireless One-Bill®
Discount
$ 8.00
8.00
13.00
8.00
8.00
Without an unlimited long distance calling plan.
Regional Value Discount for Customers enrolling between August 26, 2010 and April 16, 2011.
With Verizon Online Broadband
(less than 1Mb per sec)
With DirecTV® (Total Choice or Higher)
With Verizon Online Broadband (less than 1Mb per sec)
and DirecTV® (Total Choice or Higher)
® - Registered trademark of Verizon.
Discount
$10.04
10.04
9.03
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 23
Effective: July 20, 2013
BUNDLED SERVICES
D.
BUNDLE DISCOUNTS (Cont’d)
The applicable bundle discount provided will expire 12 months from the date it is implemented on a customer's account.
Discontinuance of any one of the services listed above will result in immediate termination of the discount.
Customers are limited to one discount only and cannot combine discounts. Each product must be purchased through or
billed by Verizon Virginia, Inc.
The wireless plan must not include unlimited nights and weekends.
Qualifying unlimited long distance calling plans must be consistent with Plan O Service – Unlimited as found in the Bell
Atlantic Communications, Inc. d/b/a Verizon Long Distance Posted Rates, Terms and Conditions.
1.
Renewal – for terms expiring before November 1, 2009
At the expiration of a customer’s twelve month term under the Bundle Discount Plan, the customer will automatically
receive the discounts set forth below for an additional twelve month term. The customer may instead elect to return
to month-to-month rates or, if qualified, to enroll in an alternative discount plan. In such case, the customer must
contact Verizon to arrange for the return to month-to-month rates or to enroll in an alternative plan.
Discount for customers initially enrolling before November 1, 2008.
ONE-BILL® with Verizon Wireless 200 Minute Plan
2.
Discount
$8.00
Renewal – for terms expiring on or after November 1, 2009
Customers who renew on or after November 1, 2009 will receive a discount equal to their current discount on a
month-to-month basis.
3.
Effective July 20, 2013, for customers who initially enrolled prior to 1/17/10, the applicable month-to-month bundle
discount will increase by $5.00. For customers who initially enrolled between 1/17/10 and 4/16/11, the applicable
month-to-month bundle discount will increase by $10.00.
® - Registered trademark of Verizon.
(C)
(C)
VERIZON VIRGINIA INC.
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 24
Effective: August 1, 2011
BUNDLED SERVICES
E.
BUNDLE DISCOUNTS
VOICE DISCOUNT PLAN – REGIONAL VALUE
Voice Discount Plan (VDP) is an offering for which a residential customer can qualify, subject to the limitations
described below, by agreeing to subscribe to Regional Value, either as an additional line or along with a qualifying
unlimited long distance calling plan as described below, for a 12-month term.
Customers (i) who call Verizon Virginia Inc. to disconnect their Verizon dial tone service and agree to re-establish such
service; or (ii) establish dial tone service with Verizon Virginia Inc., after disconnecting their dial tone service from
another provider; or (iii) have initiated local service with Verizon within the last 30 days and specifically request these
rates in response to Verizon direct mailings, advertising and/or other marketing activities; or (iv) agree to add an
additional line(s); or(v)contact Verizon citing competitor’s offers or otherwise indicate potential future disconnection
based on price considerations; or (vi) respond to marketing activity or have been offered VDP by a Verizon
Representative to negotiate service are eligible for the VDP.
Depending on the offer listed below, eligible customers may be required to subscribe to, or agree to subscribe to a
unlimited domestic long distance calling plans consistent with the Plan O Service – Unlimited as found in the Bell
Atlantic Communications, Inc D/B/A Verizon Long Distance Posted Rates, Terms and Conditions.
Discontinuance of any one of the qualifying services will result in termination of the discount. Each product must be
purchased through or billed by Verizon Virginia Inc.
Discount for customers who enroll on or before March 5, 2010:
Customers who order Regional Value and do not combine with an unlimited domestic long distance calling plan service
as described above will be eligible for a monthly credit of $20.05 for a twelve month period.
Customers who order Regional Value combined with an unlimited domestic long distance calling plan service as
described above will be eligible for a monthly credit of $18.00 for a twelve month period.
VERIZON VIRGINIA LLC
Richmond, Virginia
E.
BUNDLE DISCOUNTS
PRODUCT GUIDE
Section 2
Original Sheet 25
Effective: July 20, 2013
BUNDLED SERVICES
VOICE DISCOUNT PLAN – REGIONAL VALUE (Cont’d)
Discount for customers who enroll between March 6, 2010 and July 13, 2012:
Customers who order Regional Value and do not combine with an unlimited domestic long distance calling plan
service as described above will be eligible for a monthly credit of $20.05 for a twelve month period.
Customers who order Regional Value combined with an unlimited domestic long distance calling plan service as
described above will be eligible for a monthly credit of $13.00 for a twelve month period1.
Discount for customers who enroll between July 14, 2012 and July 19, 2013:
Customers who enrolled prior to 7/14/12 and whose initial 12 month term has not yet expired will receive the higher
discount below for the remainder of their initial 12 month term.
(C)
(C)
Discount for customers who enroll on or after July 14, 2012:
A. Customers who order Regional Value and do not combine with an unlimited domestic long distance calling plan
service as described above will be eligible for a monthly credit of $25.05 for a twelve month period.
B. Customers who order Regional Value combined with an unlimited domestic long distance calling plan service as
described above will be eligible for a monthly credit of $18.00 for a twelve month period1.
C. Customers who order Regional Value combined with an unlimited domestic long distance calling plan service as
described above will be eligible for a monthly credit of $13.00 for a twelve month period 2.
(N)
Discount for customers who enroll on or after July 20, 2013:
Customers who enrolled prior to 7/20/13 and whose initial 12 month term has not yet expired will receive an additional
$5.00 monthly discount for the remainder of their initial 12 month term.
A.
B.
C.
(1)
(2)
Customers who order Regional Value and do not combine with an unlimited domestic long distance calling plan
service as described above will be eligible for a monthly credit of $25.05 for a twelve month period.
Customers who order Regional Value combined with an unlimited domestic long distance calling plan service as
described above will be eligible for a monthly credit of $18.00 for a twelve month period1.
Customers who order Regional Value combined with an unlimited domestic long distance calling plan service as
described above will be eligible for a monthly credit of $13.00 for a twelve month period 2.
(N)
Not available to customers who currently subscribe to package services: Local Package, Local Package Extra, Regional
Package, Regional Package Extra, Regional Value and Regional Essentials.
Available to customers who currently subscribe to package services.
Material formerly found on this page now appears on Original Sheet 26.
(N)
VERIZON VIRGINIA LLC
Richmond, Virginia
PRODUCT GUIDE
Section 2
Original Sheet 26
Effective: July 20, 2013
E.
BUNDLE DISCOUNTS
BUNDLED SERVICES
(X)
VOICE DISCOUNT PLAN – REGIONAL VALUE (Cont’d)
RENEWAL
At the expiration of a customer’s twelve month Voice Discount Plan, either as a promotion or through this Product
Guide, the customer will automatically receive the discounts set forth below on a month-to-month basis.
Without qualifying long distance plan
(additional lines only)
With qualifying long distance plan
Monthly Discount for
customers renewing
on or before March
31, 2009.
$10.05
15.00
Monthly Discount for
customers renewing
April 1, 2009 through
March 5, 2010.
Without qualifying long distance plan
(additional lines only)
With qualifying long distance plan
$20.05
18.00
Customers who initially enrolled between March 6, 2010 and July 13, 2012, will receive renewal discounts equal
to their original initial term discounts.
Customers who initially enrolled on or after July 14, 2012, will receive renewal discounts equal to:
A. Without qualifying long distance plan $20.05
B. With qualifying long distance plan $13.00.
C. With qualifying long distance plan $8.00
(X)
PRICE GUARANTEE – REGIONAL VALUE1
Residential customers in a location that is not eligible for Verizon Online Broadband or Verizon FiOS products who
establish new dial tone service or who call to disconnect their local service and agree to subscribe to Regional Value
bundled with an unlimited long distance calling plan will be eligible to receive Regional Value for a monthly rate of $17.04.
The monthly rate is guaranteed for as long as the customer:
(i) remains at the same service address.
Qualifying unlimited long distance calling plans must be consistent with the Plan O Service – Unlimited as found in the
Verizon Long Distance Posted Rates, Terms and Conditions.
Each product must be billed by Verizon Virginia Inc. Discontinuance of any one of the services listed above will result in
immediate termination of this discount. This discount may not be combined with other discounts except as authorized by
Verizon Virginia Inc.
Effective March 16, 2013, Regional Value Price Guarantee is no longer available for purchase. Existing customers may
retain these packages in accordance with the terms and conditions described herein.
(X) Material on this page formerly appeared on Original Page 25.
1
(N)