1 BWMM Revenue Control Project # 6348/ Contract

BWMM Revenue Control
Project # 6348/ Contract #001
Questions & Answers
Date 1/15/2016
1) Does the facility have a NYC DCA License for Parking?
NYCEDC does not have a DCA License for Parking.
2) What is the Licensed Occupancy of the site?
There are no licenses for parking at the site. The market is owned by the City
of New York, under the jurisdiction of the Department of Small Business
Services, and managed by NYCEDC.
3) What is the required number of Bicycles and what is the bike rate?
There is no minimum requirement for the number of bicycles, and no rate is
charged for bicycle parking.
4) Do you have a CAD or PDF Plot plan showing distances?
No parking lot plans are available.
5) I did not see any M/WBE participation requirement. In the RFP. Did I miss it
or is there no requirement?
There is no MWBE requirement for this project.
6) Will a copy of the sign in sheet be made available?
The sign in sheet is available online at:
http://www.nycedc.com/opportunity/bwmm-parking-revenue-control-consultantservices-rfp
7) Will questions be posted and answered as they are received so that we have
an opportunity to ask any follow up question?
All questions are consolidated and posted herein.
8) Does all work have to have NYC building permits pulled?
All work must have all required NYC DOB permits, and must otherwise
comply with all applicable legal requirements.
a) As a City agency, are you exempt from paying for said permits?
NYCEDC is not a City agency, but is exempt from paying for
building permits.
b) Will you assist in the applications if necessary?
We expect to assist in the application process.
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9) Can you provide the following data for a one month period of time?
a) How many paid “Passenger” Vehicles?
This information is not currently tracked.
b) How many paid “Box Truck” Vehicles?
This information is not currently tracked.
c) How many paid “Semi Trailer” Vehicles?
This information is not currently tracked.
10) How many free vehicles, i.e. delivery, government employees?
a) How long does a UPS, Fed Ex or USPS vehicle have to make a delivery
before being considered “parking”?
Vehicles are not currently timed, and there is no charge for these types of
vehicles.
b) Who is making the determination that the vehicle is a “Free” vehicle?
The security located at the site make this determination.
c) Does the ticket have to be validated at the Management Office to be a
“free” ticket?
Tickets are not currently validated to be “free” tickets.
11) What happens when there is no one staffing the Management Office?
Calls are directed to the 24/7 BAT security desk.
12) How many monthly passes are issued for free?
79
13) How many monthly passes are sold?
200
14) Can you identify the breakdown of the sold passes?
This information is not currently tracked.
15) The Rates show books of coupons for sale. Going to a computerized machine
readable system will require machine readable coupons and the necessary
hardware/software to address same. Are coupons being considered in the
new system?
Yes, coupons will be considered.
16) Can you please confirm the following that was announced at the walk thru?
a) The Entry Lane will have two (2) ticket Dispensers; one at normal vehicle
height and one at Semi Trailer Height.
Yes.
b) The Exit Lane will have two (2) exit verifiers, one at normal vehicle height
and one at Semi Trailer Height.
Yes.
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c) Both Exit Verifiers will have the capability to pay on exit with a Credit
Card.
Yes.
17) What Credit Cards do you or will you accept?
We expect to accept Visa/Mastercard.
18) Do you currently accept Credit Cards?
No.
19) Do all Credit Card readers have to be EMV Chip readers or will NYCEC accept
Mag Stripe only readers?
All credit card readers must be EMV Chip.
20) Exhibit 1.§ll.3.B calls for two (2) POS terminals, one at the Security Booth and
one at the Managers Office. At the walk thru it was announced that the
Security Personal would have no access to any payment equipment. It was
also stated that both POF’ (Pay on Foot) units would be located in the lot and
enclosed in a glass type bus shelter for protection from the weather at the
approximate location shown in the photo at the left. Can you confirm that
this is the location for the two POF units and the requirement for the
weather shelter?
No. The location(s) will be determined after review of the proposals and
analysis of the site with the selected respondent.
21) At the walk through, it was stated that NYCEDC would directly contract the
trenching, conduit, and pull string from the “Office” to the POF Location above. Can
you confirm this?
Yes, EDC can assist in contracting trenching, conduit, and running power to
POF locations.
22) It was stated that there already exist a direct connection from the Security Booth to
the “Office” and that the new system would/could use that connection/access. Can
you tell us what this access currently entails?
Category 5 ethernet cable currently runs from the security booth to the management
office.
23) It was stated at the walk thru that the Booth Attendant would not have any role in
determining the vehicle rate based on size and that the system was to make that
determination automatically based on entering vehicle metrics. Can you confirm
this?
If needed, the booth attendant can have a role in determining vehicle size.
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24) The parking rates, as described at the walk thru, were based on an elapsed time, either
12 or 24 hours after which the rates repeat or some additional charge applies. Can you
confirm this?
The parking rates are based on a 24 hour measurement cycle.
25) What is the rate for Motorcycles and/or other motorized bikes/scooters? Several were
observed during the walk thru.
There is currently no rate charged for motorcycles or other motorized
bikes/scooters.
26) Since a cab can bring in a box and drop it, exit bring in a box and drop it and exit and
bring in a box and drop it, and on and on, Passback would never detect one monthly
pass assigned to the cab as “occupying” three spaces. I guess the question is; does the
monthly pass belong to the cab or to the trailer?
We would expect that the monthly pass would belong to the cab, but proposals could
suggest an alternate structure.
27) At the walk thru, it was stated that there was only a need for voice communication
between the two (2) POF units and the Security Office that is offsite as well as to the
Parking Office.
We expect that voice communication is available between the parking office and the
security booth.
28) If the Security Office is off site, an intercom (as traditionally used) is impractical; thus
you have the option of VOIP and/or Auto Dialer.
a) Can you confirm the location of the master station or stations?
We expect that the parking office will remain onsite. We do not anticipate the need
for off site communication.
b) If an Autodialer is used, the cost of the telephone line is a cost of NYCEDC.
We expect that the parking office will remain onsite. We do not anticipate the need
for off site communication.
29) The Market is at its height of activity overnight however, the Management Office is only
staffed during normal Mon- Friday hours 7am – 5pm.
a) Who will be responsible for clearing jams in the POF of tickets, receipts, and or
currency? NYCEDC personnel will be responsible during business hours, and will
address any issues that arise after hours during the next business day. If the
issue cannot be fixed by NYCEDC personnel, we would expect the service
provider to respond and fix the issue that day.
b) Who will address “Lost Tickets” and make a replace ticket?
We expect that lost tickets will be addressed by the guard in the security booth.
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30) POF units – Are the POF units to provide change in $1.00 and $5.00 bills only or $1.00,
$5.00 and $10.00?
We expect that the POF units should provide change in $1.00, $5.00 and $10.00 bills.
31) Can Monthly Customers pay their monthly parking at a POF Unit?
We expect that monthly customers should be able to pay their monthly parking at the
POF unit.
32) Can Monthly Customers elect to have autopay with Credit card On File (CCOF?)
We expect that monthly customers should be able to have autopay with a CCOF.
33) Can Monthly Customers elect to pay online via a web site?
We would be open to allowing monthly customers to pay via a website, and expect
proposals to include pricing and logistics for such a payment method if it is proposed.
34) Monthly Parking Accounting Software – Are group accounts, i.e. the XYZ Meat Comp
permitted to run an AR balance on their monthly parking?
We currently do not allow any group accounts or monthly balances.
35) Is the system software required to generate monthly invoices for parking?
We expect that monthly invoices will be made available if online or credit card payment
is in use.
36) Is there an initial Card Activation Fee for the monthly access card?
We do not currently use cards for parking. We would be open to proposals that include
a card activation fee, and would expect that fee to be detailed in the proposal.
37) What happens if a trailer attempts to exit after the expiration of the Time Zone
(TZ)? How much do they pay?
Monthly trailer access is not currently timed, they pay a monthly rate.
38) The rates presented are those posted on the booth which indicates the rates
were last increased March 1, 2001; 15 years ago. Is there any consideration of
changing the rates with the installation of the equipment?
Yes , we are open to a rate change.
39) How do you establish a base line to compare price if there is not a base system
established?
We expect a price for the identified Services to be provided in the proposal. Price
is just one of the several identified selection criteria.
40) Basic Software to consider?
• Passback
• Lot Count
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• Lot Occupancy, Real Time
• Lane Monitoring
• Back Out Ticket
• Ticket Not Taken
• Free Exits
• Manual Gate Open with Vehicle Use
• 24 hour Revenue Report
• Credit Card Batch Report
• Monthly Invoicing
• Monthly Positing Posting
• Monthly A/R
• Machine Readable Coupons
• System based credentials for value increment or decrementing use
• All Database changes for audit/accounting
• Tax Report
We would be open to considering any of the above as a part of a proposal, in particular
the passback and back out ticket options.
41) Is this a “Line Item” per amount to be based on a per occurrence basis:
o Normal Business Hours
o After Normal Business Hours
o Nights/Weekends/Holidays?
We will be open to proposals that suggest any price structure that supports the
provision of the Services.
42) Non-emergency service… Is this a “Line Item” per amount to be based on a per
occurrence basis:
o Normal Business Hours
o After Normal Business Hours
o Nights/Weekends/Holidays?
We expect that most non-emergency service will take place during business
hours. Emergency repairs would need to be provided as needed.
43) When do you anticipate awarding this contract?
We do not have a set date, we will award the contract at the completion of a
successful selection process.
44) What is the anticipated project start date?
We do not have a set project start date.
45) What is the projected completion date?
We do not have a set project completion date.
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46) Is it assumed that all work will be done during normal work days 6am – 6pm?
We expect that some installation work may have to be done on weekends to
accommodate standard market traffic. We expect that ongoing services will be
provided as set forth in the answer to Question 42, above.
47) Are we to narrow the lanes to better control and align the vehicles with the
traffic control equipment?
We expect that the existing lane is sufficient for provision of the Services.
48) Are any CCTV cameras expected as part of this proposal to monition the
entry/exit lanes as well as the two POF units. CCTV’s provide both a level of
security and audit capability.
We do not expect the Services to include CCTV. NYCEDC will be installing CCTV.
49) Will NYCEDC supply a secure room to store equipment once shipped from the
factory before installation?
Yes, this equipment can be housed in the onsite warehouse or at Brooklyn Army
Terminal, in close proximity to the market. NYCEDC will not be responsible for
any damage or loss that might occur.
50) Is there someone onsite who can receive the equipment and place it in storage.
A POF unit created for shipment can weight more than 400 pounds.
Yes, NYCEDC staff can receive the equipment and store in a secure location.
NYCEDC staff will not be responsible for any damage or loss that might occur.
51) Are the Prox cards being used for monthly access to be photo capable?
We do not expect that photo capability will be needed.
52) How many Prox cards, in total, including spares should be included in the price?
1000
53) How many tickets and receipt rolls should be included in the price?
1000
54) How many hours of training, at a minimum, should be included in the price?
At a minimum, one full day is expected.
55) Does NYCEDC BWMM currently use a Prox card for building or security access? If
so, what Card?
The BWMM does not currently use proximity cards, but NYCEDC has an existing
HID card on all IDs.
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56) Can we submit pricing for both options (lease and purchase) or do we have to choose
one?
Yes, submission of both pricing structures is acceptable.
57) Can we submit alternative bids i.e. LPR or other equipment we feel would suit the lot?
How do we add rows to the Price Proposal Form?
License plate recognition may be included as an option within the proposal, but we
expect to use the equipment the way in which it was described in the RFP.
58) Who is responsible for providing power and communications to the equipment?
NYCEDC.
59) Who is responsible for the removal and/or disposal of the current equipment?
NYCEDC.
60) In the description of equipment, there is an item for Proximity Cards. Are you looking for
new readers as well? If so how many? Is there a preference for a type of reader?
We anticipate needing 4 readers. We do not have a preference for a type or brand of
reader (NYCEDC IDs are currently HID capable).
61) Is there a Word or PDF editable version of the RFP and Appendices that can be
provided?
We can provide certain required appendices in Excel format.
62) It was indicated at the walkthrough that all power and communication to the PARCS
equipment would be supplied by others and not by the Contractor. Is this an accurate
statement?
Power and communication will be provided by NYCEDC.
63) It’s not indicated in the RFP but at the walkthrough it was indicated that any addition
site work i.e. concrete pads for the Exit Terminal and Pay Stations is not the
responsibility of the contractor. Is this an accurate statement?
Yes, NYCEDC can provide a contractor for such additional site work if needed.
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