Test Bank for Quiz #2, COMM104-­Public Speaking (Quiz #2 will have 60 points available, but will be graded for 50 points on Blackboard) Chapter 16-­Speaking to Persuade (#1-­‐#55) 1.
T F
Persuasion is the process of creating, reinforcing, or changing people’s beliefs or actions.
2.
T F
Because everyone knows that a persuasive speaker’s goal is to influence the audience’s beliefs or
actions, questions of ethics are less important in persuasive speaking than in other kinds of
speaking.
3.
T F
Persuasive speakers should aim to construct speeches that are both convincing and ethically sound.
4.
T F
Even though a persuasive speaker’s goal is to influence the audience’s beliefs or actions, she or he
still has an ethical obligation to present evidence fairly and accurately.
5.
T F
One way for a persuasive speaker to uphold the ethical obligations of speechmaking is to learn
about all sides of an issue.
6.
T F
Of all the kinds of public speaking, persuasion is the most complex and the most challenging.
7.
T F
Moving listeners from being strongly opposed to a speaker’s position to being only moderately
opposed would be a sign of a successful persuasive speech.
8.
T F
No matter how carefully prepared or skillfully delivered a persuasive speech is, it may be
impossible to change the minds of some of your listeners.
9.
T F
As your textbook explains, persuasion takes place only if the audience is strongly in favor of the
speaker’s position by the end of the speech.
10.
T F
As your textbook explains, when faced with an audience that strongly opposes your point of view,
you can consider your persuasive speech a success if it leads even a few listeners to reexamine their
views.
11.
T F
Your success in a persuasive speech will usually depend on how well you adapt to the attitudes,
beliefs, and values of your audience.
12.
T F
Persuasion is a psychological process in which listeners engage in a mental dialogue with the
speaker.
13.
T F
Research indicates that audiences often engage in a mental give-and-take with the speaker as they
listen to a persuasive speech.
14.
T F
When speaking to persuade, you need to think of your speech as a kind of mental dialogue with
your audience.
15.
T F
Audience analysis and adaptation are usually more demanding in persuasive speaking than in
speaking to inform.
16.
T F
Audience analysis and adaptation are usually less challenging in persuasive speaking than in
speaking to inform.
17.
T F
When speaking to persuade, you should try to anticipate places where the audience might object
and then answer the objections in your speech.
18.
T F
When trying to persuade listeners that are skeptical about your position, you need to deal directly
with the reasons for their skepticism.
19.
T F
When trying to persuade a hostile audience, you should usually be wary of even mentioning the
audience’s objections to your point of view.
20.
T F
The target audience is that portion of the whole audience that the speaker most wants to persuade.
21.
T F
Concentrating on a target audience means that a persuasive speaker can ignore the rest of her or his
listeners.
22.
T F
A question of fact is a question about the truth or falsity of an assertion.
23.
T F
A persuasive speech on a question of fact is essentially the same as an informative speech.
24.
T F
Questions of fact are easy subjects for persuasive speeches because they almost always have clearcut answers.
25.
T F
Questions of fact deal only with events that have already happened.
26.
T F
Questions of fact usually include the word “should.”
27.
T F
Persuasive speeches on questions of fact are usually organized in topical order.
28.
T F
Persuasive speeches on questions of fact are usually organized in problem-solution order.
29.
T F
“To persuade my audience that genetically altered crops pose hazards to human health” is a
specific purpose statement for a persuasive speech on a question of fact.
30.
T F
“To persuade my audience to support the construction of a new convention center” is a specific
purpose statement for a question of fact.
31.
T F
“To persuade my audience that Jack the Ripper was really Prince Albert Victor, the son of Queen
Victoria,” is a specific purpose statement for a persuasive speech on a question of fact.
32.
T F
“To persuade my audience that a cyber attack on U.S. electric utilities is likely to happen within the
next ten years” is a specific purpose statement for a persuasive speech on a question of fact.
33.
T F
“To persuade my audience that electronic voting is more accurate than punch card voting” is a
specific purpose statement for a persuasive speech on a question of fact.
34.
T F
“To persuade my audience that capital punishment is unjust” is a specific purpose statement for a
persuasive speech on a question of fact.
35.
T F
When dealing with a question of value, a public speaker needs to justify his or her value judgment
on the basis of some set of standards or criteria.
36.
T F
Persuasive speeches on questions of value focus on the worth, rightness, or morality of an idea or
action.
37.
T F
The first main point in a persuasive speech on a question of value should usually be devoted to
establishing the standards on which you base your judgment.
38.
T F
Once you go beyond arguing right or wrong to arguing that something should or should not be
done, you are moving from a question of opinion to a question of value.
39.
T F
Persuasive speeches on questions of value are almost always arranged in topical order.
40.
T F
Comparative-advantages order is used most often in organizing persuasive speeches on questions
of value.
41.
According to your textbook, questions of policy
a. usually contain the word “should.”
b. also involve questions of fact and value.
c. seldom come up in our daily lives.
d. all of the above.
e. a and b only.
42.
“To persuade my audience that student-loan repayment amounts should be tied to an individual’s income” is
a specific purpose statement for a persuasive speech on a question of
a. opinion.
b. attitude.
c. value.
d. policy.
e. fact.
43.
“To persuade my audience that the sale and ownership of rapid-fire assault weapons should be prohibited” is
a specific purpose statement for a persuasive speech on a question of
a. attitude.
b. opinion.
c. policy.
d. fact.
e. value.
44. “To persuade my audience that birds evolved from dinosaurs” is a specific purpose statement for a persuasive speech on a question of f. policy.
g. fact.
h. opinion.
i. knowledge.
j. research.
45.
46.
As your textbook explains, persuasive speeches on questions of value are most often organized in
__________ order
a. topical.
b. analytical.
c. chronological.
d. deductive.
e. casual.
“To persuade my audience that the National Park Service should reduce the number of camp sites in
national parks by 50 percent” is a specific purpose statement for a persuasive speech on a question
of
a. fact.
b. attitude.
c. value.
d. policy.
e. opinion.
47.
Persuasive speeches on questions of __________ judge whether something is good or bad, right or wrong,
fair or unfair
a. criteria
b. fact
c. policy
d. opinion.
e. value.
48.
“To persuade my audience that more-stringent privacy safeguards should be required of social networking
sites” is a specific purpose statement for a persuasive speech on a question of
a. attitude.
b. policy.
c. value.
d. opinion.
e. fact.
49.
“To persuade my audience that prescription drug advertising directed at consumers should be banned” is a
specific purpose statement for a persuasive speech on a question of
a. policy.
b. opinion.
c. fact.
d. attitude.
e. value.
50.
“Which of the following specific purpose statements is from a persuasive speech seeking passive
agreement?
a. To persuade my audience that factory farming should be prohibited.
b. To persuade my audience to sign an online petition against factory farming.
c. To persuade my audience that the conditions of animals in factory farming are unethical.
d. To persuade my audience that factory farming is morally wrong.
e. To persuade my audience not to eat meat that has been factory farmed.
51.
Which of the following specific purpose statements is from a persuasive speech seeking immediate action?
a. To persuade my audience that the federal government should increase funding to provide computers
for children in low-income housing.
b. To persuade my audience that the state must increase funding for wetland preservation.
c. To persuade my audience that political campaign advertisements should be required to disclose their
source of funding.
d. To persuade my audience to decrease the amount of electricity they use during the summer in order
to prevent blackouts.
e. To persuade my audience that the college administration should increase spending for intramural
athletics on campus.
52.
The __________ is the obligation of a persuasive speaker to prove that a change from current policy is
necessary.
a. burden of proof
b. strategic duty
c. deliberative responsibility
d. balance of practicality
e. causal imperative.
53.
a.
b.
c.
d.
e.
The __________ is the obligation of a persuasive speaker to prove that a change from current policy is
necessary.
burden of proof
strategic duty
deliberative responsibility
balance of practicality
causal imperative
54. The burden of __________ always rests with the persuasive speaker who advocates change.
a. fact
b. opinion
c. refutation
d. strategy
e. proof
55. Regardless of whether your aim is to encourage passive agreement or immediate action, you must deal with
three basic issues whenever you discuss a question of policy. They are
a. cause, effect, and practicality.
b. evidence, practicality, and reasoning.
c. need, action, and reaction.
d. problem, plan, and solution.
e. need, plan, and practicality.
Chapter 17-Methods of Persuasion (#56-#110)
56. T
F
Analogical reasoning applies a general principle to a specific instance.
57. T F Analogical reasoning compares two similar cases and assumes that what is true of one case is also
true of the other case.
58. T F The following statement is an example of reasoning from analogy: “If you can make great tacos, you
can make great enchiladas.”
59. T F The following statement is an example of reasoning from analogy: “Asking the administration to
police itself would be like putting a fox in charge of the chicken coop. They could do anything they wanted,
and no one would have the power to stop them.”
60. T F The following is an example of reasoning from analogy: “The United Nations charter establishes the
right of all people to live free of political oppression. The government of North Korea subjects its people to
political oppression. Therefore, the government of North Korea is violating the U.N. charter.”
61. T
F
An error in reasoning is called a syllogism.
62. T
F
Hasty generalization is a fallacy in reasoning from principle.
63. T F Hasty generalization occurs when a speaker draws a general conclusion on the basis of too few
specific instances or instances that are atypical.
64. T F False cause, or post hoc ergo propter hoc, is an error in reasoning in which a speaker mistakenly
assumes that because one event follows another, the first event is the cause of the second.
65. T F False cause, or post hoc ergo propter hoc, is an error in reasoning in which a speaker mistakenly
assumes that because two things are similar in one respect, they are similar in all respects.
66. T F The most important question to ask when assessing analogical reasoning is whether the two cases
being compared are essentially alike.
67. T F To say that analogical cases must be essentially alike means that they must be similar enough that
what is true of one is also true of the other.
68. T F The bandwagon fallacy assumes that because something is popular, it is therefore good, correct, or
desirable.
69. T F The red herring fallacy refers to statements that introduce an irrelevant issue to divert attention from
the subject under discussion.
70. T
F
The red herring fallacy is often known by its Latin name, post hoc, ergo propter hoc.
71. T
F
The red herring fallacy is often referred to as a false dilemma.
72. T F Arguments guilty of the ad hominem fallacy attack the person rather than dealing with the real issue
in dispute.
73. T F The ad hominem fallacy draws a comparison between two things that sound essentially alike but are
actually essentially different.
74. T F The either-or fallacy assumes that taking a first step will lead to subsequent steps that cannot be
prevented.
75. T F The either-or fallacy forces listeners to choose between two alternatives when more than two
alternatives exist.
76. T F The slippery slope fallacy assumes that because something is popular, it is therefore good, correct, or
desirable.
77. T F
new.
The fallacy of appeal to tradition assumes that something old is automatically better than something
78. T F
day.
Appeal to tradition involves using examples or comparisons from history instead of from the present
79. T F
old.
The fallacy of appeal to novelty assumes that something new is automatically better than something
80. T
The fallacy of appeal to novelty compares two familiar things in a new or unusual way.
F
81. T F Aristotle used the term pathos for what modern students of communication refer to as emotional
appeals.
82. T F According to your textbook, emotional appeals are usually inappropriate in persuasive speeches on
questions of fact.
83. T F According to your textbook, emotional appeals are often appropriate in persuasive speeches on
questions of policy.
84. T F As your textbook explains, emotion-laden language is the strongest source of emotional appeal in a
persuasive speech.
85. T F As your textbook explains, it is unethical to use vivid, richly textured examples to generate
emotional appeal in a persuasive speech on a question of policy.
86. T F According to your textbook, vivid, richly textured examples are an excellent way to generate
emotional appeal in a persuasive speech on a question of policy.
87. T F According to your textbook, the strongest source of emotional appeal in a persuasive speech is the
sincerity and conviction of the speaker.
88. The ad hominem fallacy
a. attacks the person rather than dealing with the real issue in dispute.
b. assumes that complex events have only a single cause.
c. claims that because something is popular, it is therefore correct.
d. all of the above.
e. b and c only.
88. What kind of reasoning is used in the following statement?
Requiring students to sign an honor code has reduced the amount of cheating at dozens of schools. If we
adopt such a code at our school, it will help us reduce the amount of cheating, too.
a.
b.
c.
d.
e.
chain
deductive
dependent
practical
analogical
89. Of course, Senator Davis opposes serious tax reform. Before going into politics, he was a corporate lawyer
who defended several companies that have since been implicated in unethical financial dealings.
a.
b.
c.
d.
e.
bandwagon
slippery slope
ad hominem
hasty generalization
invalid analogy
90. According to your textbook, the following statement is an example of what type of fallacy?
Instituting a national sales tax must be a bad idea. Polls show that 66 percent of Americans oppose it.
a.
b.
c.
d.
e.
invalid syllogism
appeal to statistics
red herring
bandwagon
slippery slope
91. According to your textbook, the following statement is an example of what type of fallacy?
Representative Thompson’s school proposal may be first rate, but don’t forget that he never attended college
himself.
a.
b.
c.
d.
e.
bandwagon
ad hominem
hasty generalization
post hoc, ergo propter hoc
either-or
92. According to your textbook, the following statement is an example of what type of fallacy?
The United States is one of only four countries in the world with a minimum legal drinking age of 21. Clearly,
then, we should change our drinking age.
a.
b.
c.
d.
e.
slippery slope
appeal to sympathy
appeal to novelty
red herring
bandwagon
93. According to your textbook, the following statement is an example of what type of fallacy?
People who oppose the governor’s new welfare program are all a bunch of selfish rich people who don’t have
any concern for those less fortunate than themselves.
a.
b.
c.
d.
e.
bandwagon
invalid analogy
hasty generalization
ad hominem
false cause
94. According to your textbook, the following statement is an example of what type of fallacy?
What does the mayor know about cutting down on crime? After all, he was accused of shoplifting when he
was in college.
a.
b.
c.
d.
e.
post hoc, ergo propter hoc
appeal to novelty
bandwagon
ad hominem
hasty generalization
95. As your textbook explains, the either-or fallacy is often referred to as a(n)
a.
b.
c.
d.
e.
red herring.
invalid analogy.
hasty generalization.
faulty deduction.
false dilemma.
96. An either-or fallacy
a.
b.
c.
d.
e.
assumes that because two things are related in time, they are causally linked.
attacks the person rather than dealing with the real issue in dispute.
introduces an irrelevant issue to divert attention from the subject under discussion.
forces listeners to choose between two alternatives when more than two alternatives exist.
assumes that because something is popular, it is therefore good, correct, or desirable.
97. What error in reasoning is exemplified by the following statement?
I always wear my blue sweater when I take an exam, but I couldn’t find it yesterday. If I had worn it
yesterday, I would not have flunked my accounting exam.
a.
b.
c.
d.
e.
false cause
circular thinking
hasty generalization
invalid analogy
faulty deduction
98. According to your textbook, the following statement is an example of what type of fallacy?
We have only two choices. We can either adopt a year-round school system or raise a nation of second-rate
intellects.
a.
b.
c.
d.
e.
appeal to novelty
invalid analogy
circular generalization
erroneous principle
either-or
99. What kind of reasoning is exemplified in the following statement?
According to a study by the University of Michigan, married men in the United States earn an average of 31
percent more money than unmarried men. It seems clear, then, that for many men being married is a major
factor in financial success.
a.
b.
c.
d.
e.
causal reasoning
analogical reasoning
reasoning from principle
statistical reasoning
deductive reasoning
100. According to your textbook, the following statement is an example of what type of fallacy?
Either we all sign organ donor cards or medical facilities will start cloning people just to sell their body parts.
a.
b.
c.
d.
e.
either-or
invalid analogy
hasty deduction
false principle
erroneous principle
101. When committing the fallacy of false cause, a speaker assumes
a.
b.
c.
d.
e.
that a single event has multiple causes.
that when one thing follows another, the first is the cause of the second.
that an audience is familiar with the causes of an event.
all of the above.
a and c only.
102. A slippery slope fallacy
a.
b.
c.
d.
e.
assumes that taking a first step will inevitably lead to other steps that cannot be prevented.
introduces an irrelevant issue to divert attention from the subject under discussion.
assumes that because something is popular, it is therefore good, correct, or desirable.
forces listeners to choose between two alternatives when more than two alternatives exist.
assumes that because two things are related in time, they are causally linked.
103. According to your textbook, how can you avoid the slippery slope fallacy if you think that taking a first step
will lead to disastrous consequences?
a.
b.
c.
d.
e.
Supplement your argument with strong emotional appeal.
Use vivid language when describing the consequences.
Use evidence or reasoning to prove that the consequences will occur.
all of the above
a and b only
104. According to your textbook, the following statement is an example of what type of fallacy?
If we allow the government to restrict the sale of semiautomatic weapons, before we know it, there will be a
ban on ownership of handguns and even hunting rifles. And once our constitutional right to bear arms has
been compromised, the right of free speech will be the next to go.
a.
b.
c.
d.
e.
either-or
ad hominem
bandwagon
invalid analogy
slippery slope
105. What kind of reasoning is used in the following passage?
In Germany, female employees can take up to 18 weeks of maternity leave with full pay. If such a plan can
work in a prosperous nation such as Germany, surely it can work throughout the United States.
a.
b.
c.
d.
e.
generalization
causal
analogical
specific
descriptive
106. The following statement is an example of reasoning from _________
This program was implemented in Philadelphia two years ago and has provided housing for more than 2,000
people at little cost to the city. If it can work there, it can work here, too.
a.
b.
c.
d.
cause.
validity.
principle.
analogy.
107. According to your textbook, the following statement is an example of what type of fallacy?
If we give students vouchers to attend private schools, it won’t be long until the entire public school system is
eliminated.
a.
b.
c.
d.
e.
red herring
appeal to tradition
invalid analogy
bandwagon
slippery slope
108. What error in reasoning is exemplified by the following statement?
A random survey of 20 adults coming out of subway stations in New York City revealed that 16 considered
owning a car to be of little importance. Clearly, 80 percent of Americans don’t care much about owning cars.
a.
b.
c.
d.
e.
hasty generalization
faulty deduction
false cause
invalid analogy
circular thinking
109. According to your textbook, the following statement is an example of what type of fallacy?
Once the city cuts back on trash pickup from twice a week to once a week, it’s only a matter of time until we
have to take all our trash to the dump ourselves.
a.
b.
c.
d.
e.
either-or
slippery slope
invalid analogy
bandwagon
red herring
110. According to your textbook, a fallacy is a
a.
b.
c.
d.
e.
a kind of appeal to emotion.
an inductive argument.
another name for a syllogism.
a strong argument.
an error in reasoning.
Chapter 19, Speaking in Small Groups, Test Bank, Spring 2016 1.
T F
There is a great deal of research to show that if members of a small group work well together, they can
almost always resolve a problem better than a single person can.
2.
T F
Most experts set the maximum number of members for a small group at seven or eight.
3.
T F
One of the defining traits of a small group is that its members assemble for a specific purpose.
4.
T F
According to your textbook, a small group is a collection of three to twelve people who find
themselves discussing a particular topic.
5.
T F
An important feature of a small group is that all participants potentially function as speakers and
listeners.
6.
T F
To function effectively, a small group needs capable leadership.
7.
T F
To function effectively, a small group needs a specific leader.
8.
T F
The newest or least experienced member of a small group is usually referred to as the implied leader.
9.
T F
A person who by ability, force of personality, or simply by talking the most, takes on a leadership role
in a small group is called an emergent leader.
10.
T F
A small group that meets for only one session should almost always have a designated leader.
11.
T F
Each member of a small group should be prepared to assume a leadership role when necessary.
12.
T F
The procedural needs of a small group revolve around interpersonal relations among the group’s
members.
13.
T F
The procedural needs of a small group include such matters as deciding when the group will meet,
taking notes during the meeting, and summarizing the group’s progress at the end of the meeting.
14.
T F
The procedural needs of a small group include such matters as whether members get along with each
other and feel good about their roles in the group.
15.
T F
Helping the group reach consensus on its final decision is an example of a procedural need in a small
group.
16.
T F
Deciding when and where the group will meet is an example of a procedural need in a small group.
17.
T F
Setting the agenda for each meeting is an example of a procedural need in a small group.
18.
T F
According to your textbook, task needs involve the communicative actions necessary to maintain
interpersonal relations in a small group.
19.
T F
The task needs of a small group include such matters as distributing the workload among group
members, keeping the group on track, and helping the group reach consensus.
20.
T F
The task needs of a small group include such matters as encouraging full participation in the group,
settling interpersonal conflicts, and helping members feel good about their roles in the group.
21. According to your textbook, each of the following is a procedural need of a small group except
a.
b.
c.
d.
e.
22.
analyzing the issue facing the group.
deciding where the group will meet next.
preparing and distributing handouts for the group’s meeting.
summarizing the group’s progress at the end of the meeting.
setting the agenda for the group’s meeting.
As chair of the student advisory committee, Devan began the meeting by distributing the agenda and minutes
from the last meeting. According to your textbook, what kind of leadership need did Devan’s action fulfill?
f.
g.
h.
i.
j.
a procedural need
an informational need
a maintenance need
an educational need
a task need
23. Carmen is a member of a student taskforce that was asked to recommend solutions to the university’s budget
nobody here wants to raise tuition. But since a tuition increase is possible solution to the budget problem, I
think we have an obligation to consider it.” According to your textbook, what kind of leadership need did
Carmen’s action fulfill?
k.
l.
m.
n.
o.
a solution need
a task need
a procedural need
an agenda need
a maintenance need
24. As your textbook explains, all problem-solving small groups face three kinds of leadership needs: procedural needs,
task needs, and
a.
b.
c.
d.
e.
agenda needs.
consensus needs.
maintenance needs.
judgment needs.
decision needs.
25. Gwen was asked to take notes during meetings of her church’s fund-raising committee. According to your
textbook, what kind of leadership need did Gwen’s action fulfill?
a.
b.
c.
d.
e.
a maintenance need
a recording need
a task need
a procedural need
an informational need
26. At a meeting of the student government council, Allen and Isabella got into a heated argument about a minor
point that was irrelevant to the main subject facing the council. At that point, Jalen said, “I’m certain Allen and
Isabella can pursue their discussion at another time, but right now we have to keep focused on our main subject.”
According to your textbook, what kind of leadership need did Jalen’s action fulfill?
a.
b.
c.
d.
e.
a task need
a personal need
a procedural need
a maintenance need
an agenda need
27. According to your textbook, which of the following is a task need of a problem-solving small group?
a.
b.
c.
d.
e.
helping group members get along with each other
keeping the group from going off on a tangent
taking notes during meetings of the group
all of the above
none of the above
28. Before meeting with her reading group, Holly collected information about the history of a book that had been
recommended to the group. During the group’s next meeting, Holly shared her findings as the group discussed
whether to add the book to its reading list. What kind of leadership need did Holly’s actions fulfill?
a.
b.
c.
d.
e.
a personal need
a designated need
a maintenance need
a procedural need
a task need
29. As your textbook explains, by helping group members deal with interpersonal conflict a leader helps the group
fulfill __________ needs.
a.
b.
c.
d.
e.
task
personal
maintenance
procedural
comfort
30. The maintenance needs of a problem-solving small group center on
a.
b.
c.
d.
e.
interpersonal relations in the group.
the research requirements of the group.
determining the agenda of the group.
finding a meeting place for the group.
distributing the workload among the group.
31. Ruben checked with everyone on the student advisory group and determined that the best day and time to meet
was the first Tuesday of every month at 7:30 p.m. According to your textbook, what kind of leadership need did
Ruben’s action fulfill?
a.
b.
c.
d.
an educational need
a procedural need
a task need
a maintenance need
e. a setup need
32. Myenne is part of a problem-solving small group in her speech class. When the group was deciding how best to
go about its work, Myenne suggested that group members work in pairs, with each pair tackling one of the main
issues facing the group. According to your textbook, what kind of leadership need did Myenne’s action fulfill?
a.
b.
c.
d.
e.
a decision need
a maintenance need
a procedural need
a task need
a consensus need
33. Randall is talkative and offers his opinions freely during small group meetings. Because he participates more
than the other members, he has assumed a leadership role within the group. What kind of leader is Randall?
a.
b.
c.
d.
e.
task leader
implied leader
emergent leader
designated leader
accidental leader
34. Rochelle was appointed by her boss to chair a small committee to draft a policy statement on personal use of
company computers. She called a meeting of the group for 9 a.m. Wednesday morning. According to your
textbook, what kind of leader is Rochelle?
a.
b.
c.
d.
emergent leader
designated leader
implied leader
dominant leader
35. At a meeting of her breast-cancer survivors group, Susan Huerta presented information on the most recent breastcancer screening recommendations for women. According to your textbook, what kind of leadership need did
Susan’s actions fulfill?
a.
b.
c.
d.
e.
a procedural need
an informational need
a maintenance need
an educational need
a task need
36. According to your textbook, which of the following is a task need of a problem-solving small group?
a.
b.
c.
d.
e.
helping group members get along with each other
formulating criteria for judging the best solution
helping members feel good about their roles in the group
deciding when and where the group will meet
taking notes during meetings of the group
37. According to your textbook, which of the following is a task need of a problem-solving small group?
a. taking notes during meetings of the group
b. helping members feel good about their roles in the group
c. deciding when and where the group will meet
d. all of the above
e. none of the above
38. At a meeting of the city zoning commission, Denyce noticed that Cheryl and Rafael had been silent on the
proposal to rezone unused commercial property for low-income housing. So Denyce asked each of them what
they thought of the idea. According to your textbook, what kind of leadership need did Denyce’s action fulfill?
a.
b.
c.
d.
e.
a task need
a maintenance need
a procedural need
an informational need
an educational need
39. According to your textbook, the most common decision-making process used by problem-solving small groups is
called the
a.
b.
c.
d.
e.
issue-resolution approach.
introspective solution system.
reflective-thinking method.
deliberative sequence.
dialogue-debate process.
40. According to your textbook, when formulating a question for discussion, a problem-solving small group should
phrase the question
a.
b.
c.
d.
e.
to allow for a wide variety of answers.
to balance the work load among group members.
as a question of policy.
all of the above.
a and c only.