Factors influencing decisions to visit private parks: The case of Araluen Botanic Park WA Sean Lee. Curtin University. [email protected] Ian Phau. Curtin University. [email protected] Vanessa Quintal*. Curtin University. [email protected] Keywords: Push-pull framework, private parks, visitor motivation Abstract This paper closes an inherent gap in the literature on research on private parks. Specifically, the aim of the study is threefold: (a) identify the push and pull factors that influence decisions to visit private parks; (b) examine differences in these push and pull factors for different socio-demographic groups; and (c) investigate the interrelationships among these push and pull factors. Data were collected from 228 visitors intercepted at various locations at a private park. The survey instrument assessed the reasons for push and pull factors. The results of a factor analysis revealed three push factors and three pull factors. A general correlation analysis on the interrelationship among push and pull factors was also conducted. This study provides useful managerial and practical implications for park managers, policy makers and communications strategists to gain an understanding of how push and pull factors affect tourists and their destination choice of private parks. Introduction The disquieting pace at which the natural environment is being destroyed has created a need for more innovative methods of conservation (Langholtz et al., 2000; McNeely et al., 1990). Studies have shown that vast areas of natural wilderness are left under protected or unprotected (Machlis & Tichnell, 1985; Western, Wright, & Strum, 1993). Other studies suggest that even in protected areas, current approaches to conservation are difficult to implement and have proven to be less effective than expected (Kramer, Van Schaik, & Johnson, 1997; Wells & Brandon, 1992). A key contributor to this lack of effectiveness in conservation efforts is the fact that inefficient and overburdened governmental conservation bodies which lack the financial and human resources are responsible for protecting vast tracts of natural bushland (Darcy & Wearing, 2009). Studies (e.g. Wilson, Nielson, and Buultjens, 2009) have suggested that one way to improve the efficiency of conservation initiatives is through public-private partnerships where governments work with the private sector to protect, conserve and manage nature reserves. These collaborations also help increase levels of innovation, flexibility and entrepreneurialism (Dudley et al., 1999). In Australia, a trend of public-private partnerships in the management of nature based parks is emerging across the nation (Wilson et al., 2009). As private lessees are responsible for much smaller areas of parkland, more efficient marketing of the park is also possible. Despite the great potential of these smaller „private parks‟, little is known about the factors that influence park visitation behaviour. This study attempts at filling this void by examining the push and pull factors that influence park visitation to these smaller private parks. More specifically, the objectives of this research are to: (1) identify the push and pull factors that influence decisions to visit private parks; (2) examine differences in these push and pull factors for different socio-demographic groups; and (3) investigate the interrelationships among these push and pull factors. The Push-pull Framework The push-pull framework is commonly used in tourism as a means to identifying underlying touristic motivations and visitation behaviour (e.g. Jurowski, 1993; Baloglu & Uysal, 1996). Push factors are internal drivers that energise an individual to participate in touristic behaviours. In other words, these motivations „push‟ the tourist to travel outside of his/her everyday environment. Pull factors, on the other hand are forces that drive an individual tourist to select a specific tourist destination. The most common push factors identified are „escape from daily routine‟, „social opportunities‟, „prestige‟ and novelty‟ (Kim, Lee, and Klenosky, 2003). For example, Baloglu and Uysal (1996) examined the motivations of tourists from West Germany who visited tourism destinations outside of Europe and the Mediterranean. The results revealed four categories of tourists such as „sports/activity seekers‟, „novelty seekers‟, „urban-life seekers‟ and „beach/resort‟ seekers‟. Each of the groups was also examined in relation to socio-demographic characteristics such as age, marital status, education background and income. Significant differences were found across the different demographic groups. Pull factors, on the other hand are a result of the attractiveness of the features, attributes and attractions of a particular tourist destination. These pull factors include tangible resources such as beaches, resorts and historical or cultural artefacts, as well as a traveller‟s perception ad expectation of the destination such as benefit expectations and marketed destination image (Baloglu &McLeay, 1999; Baloglu & Uysal, 1996).Turnbull and Uysal (1995) explored the relative importance of 54 destination attributes for German overseas tourists visiting North America, Latin America and the Caribbean. Six factor groupings for pull forces were identified. These factors were named „heritage/culture‟, „city enclave‟, comfort-relaxation‟, „beach resort‟, „outdoor resources‟, and „rural and inexpensive‟. The relative importance of these pull factors was found to vary across various groups that differed in terms of information sources and destination choice. Generally, in tourism research, research often investigated push and pull factors as separate constructs- two different decisions made at different points in time (Kim, Lee & Klenosky, 2003; Dann, 1981; Crompton, 1979). However, some researchers suggest that push and pull factors should not be viewed as two independent forces, but rather, regarded as being fundamentally related to each other (Baloglu & Uysal, 1996; Jurowski, 1993; Yuan & Mcdonald, 1990). Research Methods The private park site chosen to conduct the study is Araluen Botanic Park located at Rolleystone, Western Australia. The management of developed gardens are managed by a private foundation (The Araluen Botanic Park Foundation) while the conservation the bushland is carried out by the Department of Environment and Conservation. Araluen is well known for its gardens, native flora and fauna. Primary data collection was carried out through an on-site self-administered questionnaire at various vantage points within the park. Respondents were given a brief introduction of the purpose of the study and were asked to complete their questionnaires individually to reduce response bias. Nine motivational factors (push factors) and 12 destination attribute items (pull factors) identified through focus groups and in-depth interviews were used in the questionnaire. The push factors items were measured by getting respondents to indicate the importance of the various possible reasons for visiting the park. More specifically, the respondents were given the instructions: “Please rate the importance of the following reasons in regard to visiting Araluen Botanic Park”. For example, for one of the push items, „to have an enjoyable time with family‟, respondents were asked to rate the item based on a 7-point Likert-type scale ranging from 1 (not important) to 7 (very important). For pull factor items, respondents were asked to rate the degree to which they agree or disagree with various statements regarding the attributes of the park. The instructions for this section read: “Please rate the extent to which you agree or disagree with the following statements in regards to Araluen Botanic Park”. As an example, for the pull item „convenient parking lots are available‟, a similar 7-point scale ranging from 1 (strongly disagree) to 7 (strongly agree) was presented and respondents were asked to rate the item. Results Most of the respondents were male (52.6%), in the over 30 (44.3%) age group, were single (37.0%), had completed high school or a college/TAFE course (21.9% respectively) and earned an income of less than $ 35,000 (51.1%). A principal component factor analysis with varimax rotation was done to analyze the underlying dimensions for the push and pull factors. The 9 push items revealed 3 factors with eigenvalues greater than 1 (Table 1). These factors explained 48% of the variance and were labeled „Escape, family togetherness and health‟, „appreciating cultural and natural resources‟, and „curiosity and weather‟. Factor loadings for the 9 push items ranged from 0.33 to 0.846. The first and second yielded reliability factors close to the standard of 0.7 recommended by Nunally (1978). Table 1: Principal Component Factor Analysis with Varimax Rotation for Push Factors Item Push Factor Domains and Items Factor Loadings Communalities Means 1 2 3 Escape, family togetherness and health To get away from everyday life 0.846 0.774 5.11 To take a rest 0.75 0.743 5.02 To enhance health 0.488 0.604 4.53 To enjoy time with family 0.333 0.4 5.37 Appreciating cultural and natural resources To appreciate cultural resources To enjoy natural resources Curiosity and weather To have time for natural study To fulfil curiosity To avoid hot weather Eigenvalue Variance explained (cumulative %) Reliability coefficient 0.781 0.566 3.279 31.149 0.735 1.435 42.351 0.621 0.641 0.595 0.339 1.028 47.867 0.546 0.747 0.677 4.31 5.19 0.69 0.625 0.483 3.33 4 3.71 A principal component factor analysis for the 12 pull items resulted in 3 pull factors which had eigenvalues greater than 1 (Table 2). The factors accounted for 61.4% of variance and were named „easy access to educational resources‟, „destination information and facilities‟, and „relaxation and nature appreciation‟. Factor loadings for the 12 items ranged from 0.51 to 0.82. The reliability alphas for the three dimensions were greater than 0.70, indicating that Nunally's ( 1978) criterion was met. Table 2 : Principal Component Factor Analysis with Varimax Rotation for Pull Factors Pull Factor Domains and Items Factor Loadings Communalities Item Means 1 2 3 Easy access to educational resources Children's study 0.823 0.745 4.79 Rare flora and fauna 0.64 0.632 4.8 Ease of access 0.562 0.568 4.77 Cultural and historic resources 0.506 0.589 4.46 Destination Information and facilities Convenient restrooms Tourist Information Adequate BBQ facilities Relaxation and nature appreciation Tranquil rest areas Beautiful natural resources Well-conserved environment Eigenvalue Variance explained (cumulative %) Reliability coefficient 0.72 0.701 0.619 4.427 32.83 0.798 1.739 43.366 0.755 0.661 0.62 0.612 1.204 49.347 0.708 0.664 0.645 0.599 4.66 4.5 4.94 0.679 0.696 0.622 5.29 5.48 5.39 The differences in the importance of push and pull factors were examined using an ANOVA procedure. The Bonferroni procedure was used to correct for multiple comparisons at α=0.05/3 (p<0.01). The results revealed that age recorded significant differences (p<0.017) in the importance ratings of all pull factors but only two push factors (Escape, family togetherness and health and appreciating cultural and natural resources). Significant differences were also observed for the age groups on all the pull factors. The ANOVA analysis revealed only one push factor and one pull factor to be significant (p<0.017) amongst visitors with different marital status. Only „Escape, family togetherness and health‟ showed significant differences between groups for marital status. Only three of the push and pull factors were found to be statistically significant (p<0.017) between different income groups. On the push factor of „Escape, family togetherness and health‟, higher income groups reported the highest mean score followed by middle and lower income groups. For the pull factors, two factors, „easy access to educational resources‟ and „destination information and facilities‟, revealed significant differences between income groups. A T-test was conducted to examine the differences for the importance placed on push and pull factors by gender. No statistical significance (p<0.017) was found for differences between genders for both push and pull factors. It is important to note however, that the female respondents showed a higher mean score for the importance ratings on all the push and pull factors compared to their male counterparts. Table 3: Correlation Analysis of Push and Pull Push factor domain (1) Escape, family togetherness and health (2) Appreciating cultural and natural resources (3) Curiosity and weather ** Significance at the 0.01 level (2tailed) Pull factor domain (1) Easy access to educational resources 0.054 (2) Destination Information and facilities 0.301** 0.198** 0.302** 0.218** 0.467** 0.196** 0.426** -0.06 (3) Relaxation and nature appreciation Table 3 shows the results from the Pearson bivariate correlation analysis conducted to examine the relationships among the push and pull factors identified in this study. The results indicated that the push factor „appreciating cultural and natural resources‟ had significant correlations with all three pull factors, with a strong correlation with „relaxation and nature appreciation‟ (0.47) but only a moderate and weak correlation for „easy access to educational resources‟ (0.30) and „destination information and facilities‟ (0.21) respectively. In addition, the pull factor „destination information and facilities‟ also showed significant correlations with all of the push factors. A strong relationship is shown for „destination information and facilities‟ to „curiosity and weather‟ (0.43), with a moderate correlation for „Escape, family togetherness and health‟ (0.30), while only a weak relationship was apparent for the push factor „appreciating cultural and natural resources‟. The results also provide evidence of the moderating effect of socio-demographic variables on the interrelationship between push factors that motivate travel decisions and the pull factors that influence destination selection. Concluding Comments Private parks depend on gate sales and other support groups to maintain their existence. As such, it is important to have attractive and meaningful events and activities to draw the crowds to these parks. These must be enhanced by the careful choice (noting the small budget available) of relevant marketing and communication initiatives to promote to the target groups of visitors. The understanding of the relevant push and pull factors is probably the first step to build a campaign. The factor analysis revealed three underlying push factors: „escape, family togetherness and health‟, „appreciating cultural and nature resources‟ and „curiosity and weather‟. These results show that visitors to parks are likely to perceive parks as an important resource which allows them to escape from their routine, build and strengthen relationships with their families, and also serve as a recreational facility to improve or maintain a healthy lifestyle. Meanwhile the factor analysis resulted in three pull factors: „easy access to educational resources‟, „destination information and facilities‟, and „relaxation and nature appreciation‟. The findings revealed provide many practical implications in terms of the marketing of private parks. Park managers will have an understanding of what motivates visitors to visit the park and what kind of park attributes and facilities are important to them. This information is vital in the development of effective marketing and brand awareness campaigns. Promotional materials should effectively communicate the kinds of visitor needs that can be satisfied through the various park facilities. These should be made available through the various platforms such as websites and the relevant print and broadcast media. Moreover, in the case of public-private partnerships, the reach of these promotional materials can be increased through the use of existing governmental marketing channels or alliances with relevant bodies. The findings of the role of socio-demographic differences amongst park visitors offers an ideal basis for the segmentation of park visitors, providing vital information on the relative importance of various elements of the park to park visitors of different ages, income groups, marital status and gender. As for the limitations of the study, it only focused on one private park, the Araluen Botanic Park. Future studies should be done on other private parks to generalize the results of this study to encapsulate a different array of attractions, attributes and facilities. It can be expected that motivations to visit private parks would differ due to the various idiosyncratic characteristics of different park attractions. Further research is needed to compare the results of this study to other private parks both within Australia and other countries to examine the differences that arise due to variances in park characteristics. Furthermore, the types of visitors who visit the park may vary throughout the year. Araluen Botanic Park not only offers basic park amenities such as flower gardens, waterfalls, barbecue and picnic facilitates, but also a wide range of seasonal attractions and festivals throughout the year such as the Tulip Festival which is only held in spring. There are also many areas which are open for hire for various types of events such as weddings, concerts and seminars. Therefore motivations for visiting the park and the related facilities would vary depending on the time of the year and the particular events being held at the park. It would therefore be difficult to generalize visitor motivations for visiting the park. References Baloglu, S., & Mccleary, K., 1999. A model of destination image. Annals of Tourism Research (26-4), 868-897. Baloglu, S., & Uysal, M., 1996. Market segments of push and pull motivations : A canonical correlation approach. 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