MEETINGS OF THE
Boards of Directors
Joint Meeting of
Valley Metro
RPTA and Valley
Metro Rail
Valley Metro
RPTA
Valley Metro Rail
Date
Thursday, March 16, 2017
Starting time
11:15 a.m.
Meetings to occur sequentially
Location
Valley Metro
Lake Powell Conference Room (10A)
101 N. 1st Avenue, 10th Floor
Phoenix
If you require assistance accessing the meetings on the 10th
floor, please go to the 13th floor or call 602-262-7433.
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
March 9, 2017
Joint Meeting Agenda
RPTA Board of Directors
and
Valley Metro Rail Board of Directors
Thursday, March 16, 2017
Lake Powell Conference Room
101 N. 1st Avenue, 10th Floor
11:15 a.m.
Action
Recommended
1.
Items from Citizens Present (yellow card)
1.
For information
2.
For information
3.
For action
4.
For possible
action
An opportunity will be provided to members of the public at the
beginning of the meeting to address the Board on non-agenda
items. Up to three minutes will be provided per speaker or a total
of 15 minutes for all speakers.
2.
Chief Executive Officer’s (CEO) Report
Scott Smith, CEO, will brief the Boards of Directors on current
issues.
3.
Minutes
Minutes from the February 16, 2017 Joint Boards of Directors
meeting are presented for approval.
4.
Executive Session
The Boards may vote to enter Executive Session for the purpose
of obtaining legal advice with regard to any matter on the agenda
pursuant to A.R.S. 38-431.03(A)(3) (Legal Advice) and A.R.S. 38431.03(A)(4) (Litigation, Contract Negotiations, and Settlement
Discussions) to discuss and consult with attorney(s) concerning
Valley Metro’s position regarding claim(s) and related issues, and
to instruct and authorize attorney(s) to proceed regarding claims
that are the subject of negotiations, in pending or contemplated
litigation or in settlement discussions conducted in order to avoid
or resolve possible litigation.
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
5.
Executive Session Action Items
5.
For possible
action
6.
For information
The Boards may take action related to items discussed as part of
Agenda Item 4.
6.
Emerging Transportation Technologies and Service
Delivery Models
Scott Smith, CEO, will introduce Jorge Luna, Service Planning
Manager, who will provide an overview of emerging transit
technologies and service delivery models.
7.
Customer Service Update
7.
For information
Scott Smith, CEO, will introduce Diana Kebbekus, Customer
Service Manager, who will provide an informational update on the
Customer Service extended hours and the Customer Complaint
process.
8.
Travel, Expenditures and Task Order Changes
8.
For information
The monthly travel, expenditures and task order changes for
Valley Metro RPTA and Valley Metro Rail are presented for
information.
9.
Future Agenda Items Request and Report on Current
Events
9.
For information
Chairs Williams and Mitchell will request future agenda items from
members, and members may provide a report on current events.
Qualified sign language interpreters are available with 72 hours notice. Materials in
alternative formats (large print, audiocassette, or computer diskette) are available upon
request. For further information, please call Valley Metro at 602-262-7433 or TTY at
602-251-2039. To attend this meeting via teleconference, contact the receptionist at
602-262-7433 for the dial-in-information. The supporting information for this agenda can
be found on our web site at www.valleymetro.org.
2
DATE
March 9, 2017
AGENDA ITEM 1
SUBJECT
Items from Citizens Present
PURPOSE
An opportunity will be provided to members of the public at the beginning of the meeting
to address the Boards of Directors on non-agenda items. Up to three minutes will be
provided per speaker or a total of 15 minutes for all speakers.
BACKGROUND/DISCUSSION/CONSIDERATION
None
COST AND BUDGET
None
COMMITTEE PROCESS
None
RECOMMENDATION
This item is presented for information only.
CONTACT
Scott Smith
Chief Executive Officer
602-262-7433
[email protected]
ATTACHMENT
None
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
DATE
March 9, 2017
AGENDA ITEM 2
SUBJECT
Chief Executive Officer’s Report
PURPOSE
Scott Smith, Chief Executive Officer, will brief the Boards of Directors on current issues.
BACKGROUND/DISCUSSION/CONSIDERATION
None
COST AND BUDGET
None
COMMITTEE PROCESS
None
RECOMMENDATION
This item is presented for information only.
CONTACT
Scott Smith
Chief Executive Officer
602-262-7433
[email protected]
ATTACHMENT
None
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
DATE
March 9, 2017
AGENDA ITEM 3
Minutes of a Joint Meeting of
Valley Metro RPTA
and
Valley Metro Rail
Boards of Directors
Thursday, February 16, 2017
11:15 a.m.
RPTA Meeting Participants
Councilmember Thelda Williams, City of Phoenix, Chair
Councilmember Suzanne Klapp, City of Scottsdale, Vice Chair
Councilmember Lauren Tolmachoff, City of Glendale, Treasurer
Councilmember Pat Dennis, City of Avondale
Councilmember Eric Orsborn, City of Buckeye
Vice Mayor Kevin Hartke, City of Chandler
Councilmember Jack Palladino, City of El Mirage (phone)
Councilmember Brigette Peterson, Town of Gilbert (phone)
Councilmember Sharolyn Hohman, City of Goodyear
Councilmember Chris Glover, City of Mesa
Vice Mayor Jon Edwards, City of Peoria
Councilmember Skip Hall, City of Surprise (phone)
Mayor Mark Mitchell, City of Tempe
Members Not Present
Supervisor Steve Gallardo, Maricopa County
City of Tolleson
Councilmember Rui Pereira, Town of Wickenburg
Valley Metro Rail Meeting Participants
Mayor Mark Mitchell, City of Tempe, Chair
Councilmember Chris Glover, City of Mesa
Vice Mayor Kevin Hartke, City of Chandler
Councilmember Lauren Tolmachoff, City of Glendale
Thelda Williams, City of Phoenix
Chair Williams called the joint meeting to order at 11:23 a.m.
(The Pledge was recited.)
Chair Williams welcomed Councilmember Pat Dennis from City of Avondale.
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
1.
Public Comment
Chair William said I have quite a few yellow cards for public comment. If you could
keep it to about two minutes each, I would greatly appreciate it.
Ms. Dianne Barker said my name is Dianne Barker, and I believe what this young lady
here told me is what have you done for somebody else today? You know, there's that
shirt "What's in it for me?" But what have you done. You know, you never can do too
much outreach.
And I noticed today it was nice to see Pat Dillon over there explaining how you sign up
and speak, so thank you, Pat. But I received a bus pass, because I do use transit, and I
got to help somebody downstairs, who's Lee Ann from Valley Metro said, Hey, Dianne.
And so she had a lady that was almost in tears and she was holding a service dog and
was trying to find an address that they thought was down here.
I said, well, let's ask Go Google. And so I did Go Google. And I gave the address and it
showed -- and I got the map and it was way up past Osborn, and she thought it was
downtown. I said, you know something. She says, Well I'm not from here. I says, Will
you take transit? Oh, yeah, I do take transit. Well, look, why don't you go right over
here. Here is a bus pass. I gave her my bus pass. And you can use it on the rail. You
can use it -- don't worry. Have a good time. Take transit. Go see some things. You
can ride all day long.
And so, anyway, Lee Ann thanked me. And the lady left, you know, with a smile. So
basically outreach is important.
In 1991, little history, and Thelda really knows the history for when we even started from
the buses into the light rail, showed her a 1990 study, a lot of you here even know, I
won't tell your age, but the thing is it's 1990 and we trend from a hundred thousand
dollar of contingency funds, City of Phoenix money. We studied the trolley with BRW,
which was part of Dames & Moore that was an older city contractor engineer, and
they've morphed into URS, which is now studying things and trains from here to Tucson.
So the thing is, is now we're into transit orientated development and I live in one of
these buildings where they are giving perks and low income tax credits for people. It's
all good stuff that you guys are doing, but you need to translate the values to the people
that are living in there, because there's discrimination for people that are living in these
buildings that are doing what you have planned and the other people aren't. They're still
in the old way.
And so, you know, I want to thank you for this opportunity to come before you. I have
some other meetings, and I just want to say that back in the time in 2000 there was a
vision for the State even putting an airport down around Casa Grande. I'm -- really for
the sun corridor. Eighty-four percent of the population in the State lives there and a
high-speed passenger freight train would be an enterprise and thank you. And you're
looking at Small Starts maybe not being resumed at the federal level, but I, myself, and
2
some other people want to entice our President to get his rich buddies and foundations
and families to finance that.
Mr. Birenbaum said my name is Michael Birenbaum. I'm here just to request that the
drivers for the new contract go under a better safety program that is ongoing to avoid
any kind of incidents that has happened like in the past. That's all I have to say. Thank
you so much.
Ms. Alexia Jones said my name is Alexia Jones. I have one of the rarest diseases in
the world. It's called periodic paralysis. It's so rare most doctors will never see it. I just
got a drug I waited almost a decade for about seventh months ago. I got on your
program before I had the drug. What this means is I become temporarily paralyzed. I
become paralyzed like a quadriplegic: I can neither speak, talk, move; sensory
overload, a sound, lights, that kind of thing. This is why I'm here today.
I think you generally have a good program overall except for this. My first four rides
were on your -- as a gift, so to speak. The first drivers told me I wasn't like other drivers,
because I wasn't going to get drugs, because I wasn't dealing drugs in the back.
Then when you had the share program, I was then hustled by drivers when I
transferred. I paid $25 and $35 to get to my doctor's appointments.
Regularly I'm sexually harassed, verbal abuse, shouting disparaging remarks, racist
comments; refusal to turn the radio down when asked putting me at medical risk to
become paralyzed in the back of a taxi; unsafe driving, including one driver was actually
sharing sexual contact -- sexual on his phone with his girlfriend, while I'm in the back, on
Facebook. It’s actually utterly disgusting.
I believe some of the taxi drivers do have mental health issues. I can actually show the
detective here that, one, has asked me to share a photo of myself with him, just a lot of
that kind of harassment. I have been afraid. The front desk at Mayo can confirm that I
have come out of the taxi like (indicating) that kind of thing.
The scheduling is pure chaos. There is a problem with the scheduling. When you
schedule a ride, the people are not paying attention. They don't listen to what you're
saying, your name, you repeat it, the number. They get my phone number wrong
repeatedly. They -- if, if -- if they've dropped me off at AJ's in Scottsdale and then two
weeks later I'm at the hospital at Thompson Peak and I need to be picked up at
Thompson Peak, they will send the taxi to AJ's three times until finally one of the taxi
drivers will have the good sense to realize, wait. I know that name. I know that number.
And then they will call and say, "Alexia, where are you?" I'll say, "I'm at the hospital"
while I've waited an hour and a half in the waiting room. Now this is just craziness.
Sometimes they will schedule rides, not joking, in the middle of the night. Who goes to
a doctor's appointments at 2:40 a.m.? Okay. That doesn't make sense.
3
I have a recommendation. I really do think it would make a lot of sense if a lot of young
people were not hired for the dispatch. You have some really great dispatchers who are
older who really do get it right. They listen. They pay attention. When I give my name,
first and last, they say, give us your birthday. I give it. I give my ID. They can't
even -- they don't even listen.
So in closing, there really is just an overall lack of paying attention. It causes great
chaos. If you wait nine months or six months for a doctor's appointment and you have
an incurable disease that's going to kill you while you're young, I don't want to lose that
appointment because of the incompetence of your program. Thank you very much.
Mr. May said good afternoon, Ms. Williams, and the Board. Last week, we had a
presentation of the 50th Street Station, and I would like to make sure that kudos are
given out to the two staff members that made a real nice 3-D representation of the light
rail station for those of us over at Ability360 and at VMAAG last week.
One repeated item, I am going to make sure and repeat this every time I see it. We're
having problems with people that use bikes that need further education on proper
procedures with their bikes. I was on a train recently and had two people sitting in the
ADA regular people area with bikes: one sitting in the ADA section, one sitting just next
to him, and they're occupying both benches straight across.
One other thing is I have a concept idea for safety enhancements for the light rail station
at Dunlap and staff can get with me on that one later.
Ms. Minnette said I'm the senior director at Benevilla in the West Valley, and we have
six adult day programs. And we have members who need to utilize the hand-to-hand
service portion of your program.
And on numerous occasions, probably once -- I would say once a week at the very
least, we have a call that a person has not had the hand-to-hand service, either at home
before they came to us, bringing them into the center signing them in, sending them
home. We have had them delivered to the wrong location.
I have one gentleman that over forty-two times I have had a conversation with your
situation in order for us to fix what's going on. Our population has dementia and
Alzheimer's disease and we have folks with Parkinson's and strokes, and so those folks
absolutely have got to have hand-to-hand service, and we are not being provided with
that.
We also are finding that they're delivered to Rio Salado, which is not even on the same
street as our program. We also have had them delivered to the senior program about
three or four blocks away.
4
So for them to -- one in particular, a member got dropped off at nine in the morning and
we thought he was missing for the day. We thought he had just called off sick. And our
CEO found him at Rio Salado at three in the afternoon. He had been there the entire
day.
So it's so vital that they have somebody walk them to and from. They look very normal.
They could ask to go to Starbucks, and the driver's need to realize that they are asked
for that hand-to-hand service for a reason.
Also, we've had issues with them if they do have to cancel, much as Ms. Jones said, if
they have to cancel they don't get it reinstated; even though it's a standing order, they
forget to pick them up; they don't take them home, nobody comes to get them.
More of my staff spend time trying to call and make sure that there is a driver in the
afternoon. So any help that you could do with this would be greatly appreciated. Thank
you.
Chair Williams said Mr. Smith, can someone meet with these people before they leave,
so we have the details and can follow-up.
Mr. Smith said we'll make sure we do that.
Mr. Crowley said being that this is on the non-agenda items, I wish that it would be
listed as all non-action agenda items and other things, because that way it would be
able to be approached, but the way it stated it, makes it check in.
I will try to be extra nice today, you'll notice, to Phoenix and Scottsdale and Goodyear
and Surprise and Glendale, but that's only because you got spring training, and if you've
got any extra tickets this next month in that right here, singles or multiples, because I
can get to Glendale's by the bus. I can get to Tempe's on the bus and the rail. Well, it's
a mix you can put in there.
Scottsdale, I can get to you on the bus. And wouldn't it be nice if we had connectivity
between Scottsdale and Tempe, because that's part of what the reason is that y'all are
here.
And as I stated in last month's minutes, wouldn't it be nice that you could get to
Glendale's, but along Glendale and Lincoln we don't go because parasite valley [sic]
feels -- and I did say parasite -- because if they're not using the infrastructure for what it
should be, and that's the connectivity between those two cities and using the bus on it,
that we aren't doing what you're supposed to be there for.
And that's -- it's a joint committee first, a joint of all the cities, and to get the buses
between you why can't I go from Surprise to Goodyear. Is it just bunny rabbits and
open fields and just a farm or two? No, it is not. All of you have population.
5
And part of what we did with the Prop 400 when we wrote it, and I had a sensitivity to
the bus part being that I was the chairman of that committee that we wanted you to
keep on expanding and using the grid.
Part of this joint committee is so that the bus, which is most of your municipalities, and
the rail are both on the same page and they can siphon as much money as they can
from you, because you're not putting in the infrastructure, most of your communities.
There's no new buses. There are no bus stops. There are no plans to make it right.
But we've been doing this for how long.
When Mesa has how much of the community without any service at all, not adequate.
But then at least Avondale has done a reach out and expanded. But why isn't it down
into Goodyear, and why can't I get to your baseball facility, because you don't have it
just in the middle of an open field. There is a community around it to support it and the
Goodyear community itself.
So could we work together a little more and, as I said, if any of you do have any extra
tickets, you know where I sit. Have a good one.
2.
Chief Executive Officer’s Report
Chair Williams said we will move on to agenda item 2.
Mr. Smith said Madam Chair, thank you very much. Members of the Boards, thank you
so very much for this opportunity. I'd like to start out with some good and fun things that
are happening at Valley Metro.
The first one is we've talked a little bit about our mobility on demand or MOD. You've
heard about the grant we received. Well, this is in full force. And Phase I of our pilot of
this mobility on demand will be related to our Ridekick app, which is our mobile app.
We're launching in late May -- March around the NCAA Final Four. It will be available to
our visitors and riders. It will include mobile ticketing for all-day passes -- you'll be able
to ticket right from your smartphone and do that -- basic trip planning, links to services
such as Lyft and Uber and Ride Share, bike -- grid bikes. And it will provide surveys to
provide us with ability to feedback.
This is a pilot because we have the ability to ticket and do all these things, but our
system isn't totally integrated, but we thought this was a good time to roll this out. So
we'll get more details to you this month. And we're excited about how this project is
moving along as we build this platform.
The second thing I'd like to talk about is on January 27, Valley Metro was honored by
the Arizona Governor's Council on Blindness and Visual Impairment with the Diversity
Builder Award. We're very proud to be recognized as a model of inclusive employment
practices. And it's a testament to our team that we're able to attract great talent and
passionate people without regard as to any impairment or whatever they may have. So
6
congratulations to all those who were involved.
The next one I'd like to talk about is something we're excited about. It's not going to
happen until, really, next year and, that is, if any of you are familiar with the Jeremy
Jackrabbit series of books. It's something that former Tucson Councilmember Rodney
Glassman and his wife Sasha have been doing for several years. It's a children's book
that's illustrated by -- that's based on sustainability themes. It's illustrated by Valley
children. All the illustrations are in it. And then this book will be given for free, fifty
thousand copies to all Maricopa County kindergartners.
The 2018 book, which is now in production, getting ready for it, will be entitled "Jeremy
Jackrabbit Hops On Board." And it will be themed around transit, both light rail and bus
and others. The idea is to get started engaging our kids at an early age and introducing
them to transit and making them know that transit actually is cool. So right now, the
2018 book will feature adventures, Jeremy's adventures, on bus, rail, bike, and other
modes.
And through the end of this month, children from kindergarten through eighth grade can
take part in the contest to actually provide illustrations for the book. It's a great thing,
and we have many partners in the cities and others who help make this happen and this
will be distributed without charge. We like it because, you know, book in a classroom
and a book on a table lasts for many years. So we're excited about this.
Just last week we had a great community event named the 19th North, which is
a -- VMR Board will be taking action on a designation of this area -- as a new
community alliance of businesses and organizations along our Northwest extension
along 19th Avenue.
Last Friday, Valley Metro and the City of Phoenix staff joined three hundred other
volunteers in a community cleanup along this light rail extension as part of our way of,
once again, connecting with the community.
We find that when we build light rail into a community, it's not just another line. It truly
does become part of the community. It brings all the opportunities that light rail brings
and many challenges, so it behooves us to continually be connected with the
community because we are through the construction of our light rail.
19th North organized a street cleanup and a community fair that followed. And we are
grateful to them and all the volunteers that worked with both Valley Metro and City of
Phoenix staff in doing that.
The last thing we'd like to bring up is the "Managing The Madness" Event. This is
ADOT, Arizona Department of Transportation, and Disadvantaged Business Enterprises
(DBE), Small Business Transportation Expo. Valley Metro is a major sponsor of this,
and we take pride in the fact that we participate in this.
7
Just so you know, we are ramping up our DBE outreach far beyond what the minimal
requirements are. We take it seriously that this community is investing in very large
projects in a transit system that spends literally hundreds of millions and even billion
dollars in our community. And we want to make sure that those people that have
brought us here, which is all the citizens, especially owners of small business, have the
opportunity to participate in those activities.
So, you'll be hearing more about this. And I hope you've already heard as we begin
with, really, ramping this up and going beyond the minimal requirements that DBE has.
The event is Thursday, March 16 from 7:00 a.m. to 12:00 p.m. at the Glendale Civic
Center. It will bring together public owners, prime consultants, and contacts with the
DBE and small business community. And, as I've said, Valley Metro is a major sponsor
and will be a significant participant in this. Madam chair, that's my report.
3.
Minutes
Chair William said thank you very much. We will go to the next items is the minutes
from January 19, 2017, the joint board meetings. Are there any questions?
Discussions? Or a motion?
IT WAS MOVED BY VICE MAYOR HARTKE, SECONDED BY COUNCILMEMBER
ORSBORN AND UNANIMOUSLY CARRIED TO APPROVE THE JANUARY 19, 2017
JOINT BOARD MEETING MINUTES.
4.
Public Comment on Agenda Action Items
Chair William said the next item is the public comment on the blue card on any
items -- action items coming up. And, Blue.
Mr. Crowley said the two action items on the joint agenda, one of them is the minutes.
And in those minutes that you just approved, it was stated in there that I asked to have
my action statements wait until after you had had your executive session.
And I believe that you didn't do it totally according to Hoyle in the sense that what I
know of what you did at the executive session was whatever you instructed the attorney
to do that was what it was going to be. And you can't be totally that vague, you know.
You can't be specific and discuss what he discussed, but the public's has to at least
have the ability to go, oh, this is where you're going on something. It needs to be able
to input.
The other thing on the agenda is or action is the Valley Metro Federal Public
Transportation Agenda. And when I look at it, and I go, gee, aren't we glad that this is a
joint committee because how much of that is rail, rail, rail, rail, rail, and how much of it
isn't.
The bus stops that that your communities don't have already on the lines that you do
8
have. We only have 70 percent of our stops have a shelter. We have summer coming
up where it will be injurious to people's health to be out there. Now I did bring my
portable bus shelter with me, but it's down in the car. It's a sombrero with a brim of
about this big.
But as you people know, you don't even have it to a status quo. And do I want to
discuss how many of the bus stops that you have in the areas you don't have the buses
running yet. So when it's Mesa and 60 percent of you don't have bus stops going in it,
where is it to get the ones that you do need right now, and where are the plans for the
future. Where are the plans for any of your cities to go to your citizenry and say we
have to start supporting our air quality equation and part of it is, is having the buses out
there so that you are a part of this thing.
But when is that going to happen. When are any of you going to be brave enough to go
to the citizenry, or is it more of that Republican mindset that says I signed something to
never raise taxes? Or is it the mindset that it is socialism and you can't work on it all
together? I'll give you ten seconds back.
Chair Williams said thank you. Just for the record, executive sessions, could you
explain the process, because we have a large audience and it made it sound like we are
free to come out here and talk. Could you tell us what the rules are?
Mr. Minnaugh said yes, Chair. If you will recall from the last meeting, the action from
the Board was to give Mr. Smith and I and the attorneys who were involved in the
matter authority to go forward and do certain things. There was actually no action
taken, so there was no discussion or deliberation that was required or even needed at
that point.
So executive sessions in general give the lawyers involved in matters an opportunity to
explain in a confidential setting in an attorney-client-privilege setting, certain legal issues
that Valley Metro faces so that the Board of Directors can make a well-informed
decision in directing the Chief Executive Officer and Counsel as to the best steps going
forward in handling whatever the legal issue is.
If there is -- generally speaking, if there is a large, some sort of formal action that is
taken then that is something that we discussed and deliberated to some extent in a
public setting.
Chair Williams said thank you. I just wanted to make sure that everyone was quite
aware that we were following the proper procedure.
Mr. Smith said Madam Chair, if I could just put a finalization, if there is -- if there isn't
specificity in the action item for the Board, that means there was no resolution or final
decision in executive session or there can't be, but it was simply instruction to move
forward. If there ever is a final resolution, that is presented and debated in open
meeting, not in executive session.
9
Chair Williams said thank you very much. That's all the cards I have for the joint
meeting, the blue cards.
5.
2017 Valley Metro Federal Public Transportation Agenda
Mr. Smith said Madam Chair, I'd like to introduce John Farry who will give a very quick
and brief overview of federal transportation issues in our agenda. John.
Mr. Farry said Madam Chair, members of the Board, each year we come before you
about this time, right before you go back for the National League of Cities Conference in
Washington and we go back to the APTA Conference, in D.C. to meet with our
delegation members. We give you some information about public transportation that
you can bring to our delegation if you have the opportunity to meet with them.
So the current status, last December, Congress passed the FAST Act. It was a
five-year bill. It was a big success. We hadn't had a long-term bill in a long time that
authorizes the funding for the next five years, which is a good thing.
Right now where we are for fiscal year '17, the money that funds that first year of the
FAST Act is right now funded through April of this year. Congress will need to do
something by the end of April to fund the full year, which is through September 30 of
2017.
In addition to that, we're now waiting for the President's budget, which we're hearing, we
understand that he'll be making his State of the Union Address at the end of February.
And his budget could be released as soon as that time or it could be a little later than
that. I'll address more about that in just a minute.
So one of the handouts that's part of your memo spells out the importance of our federal
investment and where we will be using our federal moneys in this fiscal year. In general
there's about $51 -- $52 million for replacement buses and environmental and design for
capital projects.
In addition to that, we show the capital, the total rail capital program, in anticipating $2.9
billion of that being spent. The total rail project at $2.9 billion. You might remember that
in the FY17 budget, the President included $75 million for the Tempe Streetcar project
that was part of the Small Starts program. So we're awaiting to see what happens with
that with the FY17 program.
So jumping to what the federal agenda is, that is also included in your packet. It's a
handout. Basically support budget and appropriation acts that fully fund the FAST Act.
We would like Congress to address the insolvency issue associated with the highway
trust fund. We've talked in the past how gas tax receipts are not keeping up with the
spending associated with the transportation program, so Congress should address fully
funding the highway trust fund. In what manner, that's the big question.
We want to maintain the funding for the capital investment grant program, the rail
10
program, New Starts, Small Starts, and we want to pursue discretionary programs such
as the TIGER program. And finally to support the permanent extension of the
alternative fuels tax. That's a program that benefits this region in the amount of a little
over five million dollars a year because our fleet is all alternatively fueled.
So I mentioned we're awaiting the President's budget. You may have heard that every
year the Heritage Foundation develops a budget and gives it to members of Congress
to consider. That Heritage Foundation budget, it's a very conservative organization,
calls for the elimination of that capital investment grant program. And it also phases out
the Federal Transit Administration or the FTA over a period of five years.
So the Heritage Foundation gives that to Congress. Congress looks at it, and usually
sets it aside and goes forward with the budget that's more traditional.
Obviously, this year is a different situation. The OMB, the person that's being
recommended for OMB is a big believer in the Heritage Foundation, so we have
concerns with what the budget that comes from the President this year might be, and
we're gonna watch carefully as to what happens. And hopefully we'll know that before
we go back in March to talk to our delegation.
Now even if the President proposes that budget, it still has to go through Congress, and
Congress actually has to fund that budget. So we're going to -- it's going to be
incumbent on us to talk to our delegation members about the importance of a federal
transit program related to the FY18 budget.
So with that, Madam Chair, members of the Board, we would request that you approve
this delegate -- this agenda and take it back with you when you go back in March.
I'd be happy to answer any questions.
Chair Williams said does anyone have any questions? Hearing none, do we have a
motion? We have a motion?
IT WAS MOVED BY MAYOR MITCHELL, SECONDED BY COUNCILMEMBER
GLOVER AND UNANIMOUSLY CARRIED TO APPROVE THE 2017 VALLEY METRO
FEDERAL TRANSPORTATION AGENDA.
6.
Executive Session
Pursuant to pursuant to A.R.S. 38-431.03(A)(1) to discuss applications for employment
or appointment of the Internal Audit Manager, A.R.S. 38-431.03(A)(3) (Legal Advice)
and A.R.S. 38-431.03(A)(4) (Litigation, Contract Negotiations, and Settlement
Discussions) to discuss and consult with attorney(s) in order to receive legal advice,
consider Valley Metro’s position regarding claim(s) and related issues, and to instruct
and authorize attorney(s) to proceed regarding claims that are the subject of
negotiations, in pending or contemplated litigation or in settlement discussions
conducted in order to avoid or resolve possible litigation.
11
IT WAS MOVED BY VICE MAYOR KLAPP, SECONDED BY COUNCILMEMBER
HOHMAN AND UNANIMOUSLY CARRIED TO ENTER INTO EXECUTIVE SESSION.
The regular meeting adjourned at 12:00 p.m.
The meeting reconvened at 12:36 p.m.
7.
Executive Session Action Item
Chair Williams said Mr. Rochelle said needs to catch his ride. He has a card in to speak
on the next agenda. So we will take his public comment next.
Mr. Smith said Madam Chair, just as an update, our staff was able to meet with all those
who spoke while we were in e-session.
Chair Williams said thank you. And thank them very much.
Mr. Rochelle said good afternoon members of the commission, and Madam Chair.
Thank you for taking me out of order, but unfortunately, I've got a 2:15 Dial-A-Ride so,
I've got to get done.
What I'm talking about is No. 4. The contract that is about to be awarded between
various companies. I'll first talk about Total Transportation. The situation is the vans
are only one wheelchair rather than two wheelchairs. I for one would rather stay in a
one wheelchair, but I know it's not economically feasible.
The biggest problem is that their drivers are all independent contractors so they have no
control over when the drivers work and when they don't work.
And I go to synagogue every Friday night, I live in Phoenix and the synagogue is in Sun
City. I've been stranded out there four times from 8:45 when the services are over till
after ten o'clock in a parking lot that the lights go out automatically at 9:15, which made
me very uncomfortable.
I also want to talk about the new contract that's coming up that may be getting it to
Veolia on a different name. If you all remember back in 2014 we had quite a problem
with Veolia bringing in their lawyers from France and every place else to try and save
their contract. And this makes me uncomfortable because they're no worse or better
than the company that now has it that's fouling up big time in certain areas.
We do need, even though I dislike it, a van that will carry two wheelchairs and/or four or
five passengers. I'm concerned about the van in particular because if it's like the vans
that they use in Phoenix Dial-A-Ride, people like me in electric wheelchairs get bounced
all over hiatus and back. And every time I get on one to get off one, I hurt like the
dickens when it's all over.
So I would like very much to know what type of vehicle they're going to use, and
12
whether or not they're going to use enough of them, because right now Total
Transportation has three vehicles that will cover the whole Valley for more than one
wheelchair at a time.
Chair Williams said thank you, Marvin. We'll have staff get with you and answer some
of your questions.
Chair WIliams said Vice Mayor Klapp you have comments regarding the Executive
Session.
Vice Mayor Klapp said we had an opportunity to interview Mary Modelski as members
of the Audit and Finance Subcommittee of the board.
IT WAS MOVED BY VICE MAYOR KLAPP, SECONDED BY COUNCILMEMBER
ORSBORN AND UNANIMOUSLY CARRIED TO AUTHORIZE SCOTT SMITH TO
ENTER INTO AN AGREEMENT WITH MARY MODELSKI AS MANAGER OF
INTERNAL AUDIT AT VALLEY METRO.
8.
Fiscal Year 2016 (FY16) Transit Performance Report
This item was presented for information only. No presentation was given.
9.
NCAA Final Four Transit Planning Update
Ms. Foose said Madam Chair, Mr. Chair, thank you. Here to give you a very quick
update on all of our collective planning to serve the NCAA Final Four.
I'm here speaking on behalf of my colleagues in operations, safety and security, and the
Cities of Phoenix and Glendale. It's really been a joint effort to plan for an event of this
magnitude.
So, just to give you a glimpse of what's happening in this period of time at the end of
March, first of April, we obviously have games, semi-final, final games associated with
the basketball championship. There is a Fan Fest that will take place at the Phoenix
Convention Center, a music festival that will take place at Hance Park. There's also a
rather large coaches convention that will be coming at this same time. And in addition
to all of that, we'll be playing host to the D-Backs home opener and the Phoenix Pride
Festival and also, as we've recently heard, the Tempe Arts Festival, so it will be a big
weekend for Valley Metro Rail in particular.
So our rail service plan, obviously we'll be adding the full fleet, so we'll have additional
trains and capacity. We'll be expanding our hours in accordance with the events. We'll
have technicians and cleaners along the line to make sure that we're diagnosing swiftly
issues and making sure that our stations are well maintained.
13
We will also have staff in the various control centers, both ours as well as the police
command center to make sure, again, we're diagnosing issues and keeping trains
moving.
We will also deploy bus service to support -- in the event that there are issues with the
rail line to support bus bridging or overflow needs. We will also be implementing a bus
shuttle that will shuttle people from 19th and Montebello to the University of Phoenix
Stadium in accordance with events in association with the games at the University of
Phoenix Stadium.
We're not hearing a lot, but there could be minor bus detours. We're hearing that there
may not be any, and if there are any, they're very minimal.
Naturally, safety and security will play a huge role, and we'll be enhancing our staffing
as well as in partnership with Allied Universal and Phoenix police. We'll be adding extra
security in and around all the stations in downtown and Hance Park as well as the
airport. And we'll also be working in partnership with the TSA and various K-9 units, as
we have had success with those groups in partnerships in the past.
Naturally, volunteers will play a critical role to make sure our passengers are educated,
are helping with way finding, and to make sure we play good hosts when we have
people coming in from across the country.
We'll also be developing significant signage and print material program. As Scott
mentioned earlier, we'll be launching our MOD grant mobile ticketing application, so
there will be communication around that, and we also are expecting a small uplift in our
Valley Metro Rail advertising revenue, which we usually see around events of this size.
And that concludes my presentation. I'm happy to answer any questions.
Chair Williams said are there any questions? Thank you, Hillary.
10.
Emerging Transportation Technologies and Service Delivery Models
Mr. Smith said we will defer this until next month.
11.
Fiscal Year 2017 Quarterly Reports
This item was presented for information. No presentation was given.
12.
Travel, Expenditures, and Task Order Changes
Chair Williams said the next item is the travel expenditures and task order changes. It
is in the packet for information.
13.
Future Agenda Items Request and Report on Current Events
Takes us to future agenda items. Anyone have anything they would like to bring up and
14
submit? All right. Hearing none, this meeting will be adjourned.
With no further discussion the meeting adjourned at 12:44 p.m.
15
DATE
March 9, 2017
AGENDA ITEM 4
SUBJECT
Possible Executive Session
PURPOSE
The Boards may vote to enter Executive Session for the purpose of obtaining legal
advice with regard to any matter on the agenda pursuant to A.R.S. 38-431.03(A)(3)
(Legal Advice) and A.R.S. 38-431.03(A)(4) (Litigation, Contract Negotiations, and
Settlement Discussions) to discuss and consult with attorney(s) concerning Valley
Metro’s position regarding claim(s) and related issues, and to instruct and authorize
attorney(s) to proceed regarding claims that are the subject of negotiations, in pending
or contemplated litigation or in settlement discussions conducted in order to avoid or
resolve possible litigation.
BACKGROUND/DISCUSSION/CONSIDERATION
None
COST AND BUDGET
None
COMMITTEE PROCESS
None
RECOMMENDATION
The Board may vote to enter Executive Session.
CONTACT
Michael Minnaugh
General Counsel
602-262-7433
[email protected]
ATTACHMENT
None
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
DATE
March 9, 2017
AGENDA ITEM 5
SUBJECT
Executive Session Action Items
PURPOSE
The Board may take action related to items discussed as part of the Agenda Item 4.
BACKGROUND/DISCUSSION/CONSIDERATION
None
COST AND BUDGET
None
COMMITTEE PROCESS
None
RECOMMENDATION
The Board may take action related to the items discussed as part of Agenda Item 10.
CONTACT
Michael Minnaugh
General Counsel
602-262-7433
[email protected]
ATTACHMENT
None
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
DATE
March 9, 2017
AGENDA ITEM 6
SUBJECT
Emerging Transportation Technologies and Service Delivery Models
PURPOSE
To provide an overview of emerging transit technologies and service delivery models.
BACKGROUND/DISCUSSION/CONSIDERATION
The rapid evolution of technology is influencing the public transit industry in many ways,
including transit services, fleet, facilities and passenger information. Mobile fare
payment, real-time tracking\information, dynamic and multimodal trip planning,
transportation network companies, bike-shares and autonomous vehicles are some of
the evolving technologies presenting opportunities and challenges to transit agencies
for reaching new markets, providing additional mobility options, better passenger
engagement and supporting improved operations.
Staff will provide a presentation that provides an overview of different emerging and
developing technologies, what this means for our riders and what recent efforts have
been undertaken by Valley Metro. The presentation also describes potential areas of
further study to develop partnerships to make the deployment of such technologies in
our region a reality.
COST AND BUDGET
Not applicable.
STRATEGIC PLAN ALIGNMENT
This item addresses three goals in the Board-adopted FY16-20 Strategic Plan:
FY 2016 – 2020.
• Goal 2: Advance performance-based operations
o Tactic A Operate an effective, reliable, high-performing transit system
COMMITTEE ACTION
RTAG: January 17, 2017 for information
TMC/RMC: February 1, 2017 for information
Board of Directors: March 16, 2017 for information
RECOMMENDATION
This item is for information only.
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 602-262-7433
CONTACT
Wulf Grote, P.E.
Director, Capital and Service Development
602-322-4420
[email protected]
ATTACHMENT
None
2
3/9/2017
Emerging Transportation
Technologies and Service Delivery
Models
February 2017
1
Evolution of Public Transportation
2
1
3/9/2017
Evolving Technology
3
Change
4
2
3/9/2017
Bike Sharing
5
Ridesourcing, Ridesharing and Carpooling
6
3
3/9/2017
Autonomous Technology
7
Levels of Autonomy
8
4
3/9/2017
Autonomous Buses
Navya & EasyMile
9
10
5
3/9/2017
Local Innovation
11
12
6
3/9/2017
MOD Sandbox Program
• Enhance customer experience
13
Current Passenger Information Platform
14
7
3/9/2017
VM Mobility Platform
15
Implications for Riders
16
8
DATE
March 9, 2017
AGENDA ITEM 7
SUBJECT
Customer Service Update
PURPOSE
To provide an informational update on the Customer Service extended hours and the
Customer Complaint process.
BACKGROUND/DISCUSSION/CONSIDERATION
On October 24, 2016, Customer Service began the extension of operating hours that
was approved by the Board of Directors at the August 2016 meeting. It has been 90
days since the extension of service hours and this item is to provide an update on call
volumes during this time period. This Customer Service update also includes an
explanation of the Valley Metro customer complaint process.
COST AND BUDGET
For information only. No cost or budget impacts are included with this update.
COMMITTEE PROCESS
RTAG: February 21, 2017 for information
TMC/RMC: March 1, 2017 for information
Board of Directors: March 16, 2017 for information
STRATEGIC PLAN ALIGNMENT
This item relates to the following goals and strategies in the Five-Year Strategic Plan,
FY 2016 – 2020:
Goal 1: Increase customer focus
• Tactic A: Improve customer satisfaction
Goal 2: Advance performance based operation
• Tactic A: Operate an effective, reliable, high performing transit system
RECOMMENDATION
This item is presented for information only.
CONTACT
Ray Abraham
Chief Operations Officer
602-652-5054
[email protected]
ATTACHMENT
None
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
3/9/2017
Customer Service Update
March 2017
Customer Service
Customer Service provides bi-lingual telephone and email support for
regional inquiries including transit information, complaint documentation and
administration, field trip planning and lost & found inquiries. Callers have the
option to use Next Ride or Trip Planner functionality within the Integrated
Voice Response (IVR) system when customer service is closed.
Current Customer
Service Hours
Former Customer
Service Hours
Monday-Friday
5:00 a.m. – 10:00 p.m.
6:00 a.m. – 8:00 p.m.
Saturday
6:00 a.m. – 8:00 p.m.
7:00 a.m. – 7:00 p.m.
Sunday
8:00 a.m. – 5:00 p.m.
8:00 a.m. – 5:00 p.m.
2
1
3/9/2017
Customer Service Staffing
•
•
•
•
CSR positions: 44
Open CSR positions: 10
CSR’s trained to take complaint calls: 29
Located in the Mobility Center at 44th St. and Washington
3
Extended Customer Service Hours Review
October 24, 2016 Customer Service hours were extended
• Monday - Friday 5:00 a.m. to 10:00 p.m.
 Calls between 5:00 a.m. and 6:00 a.m. average 46 calls per day
• Saturday 6:00 a.m. to 8:00 p.m.
 Calls between 6:00 a.m. – 7:00 a.m. average 58 calls per day
4
2
3/9/2017
Extended Customer Service Hours Review
Monday – Friday Hourly Call Volume Comparison
2015
2016
400
350
300
250
200
150
100
50
0
5
Extended Customer Service Hours Review
Saturday Hourly Call Volume Comparison
2015
2016
400
350
300
250
200
150
100
50
0
6
3
3/9/2017
Complaint Data – 2nd Quarter
•
•
•
•
Total complaints received: 7,999
Compliment/Kudo’s received: 918
Average complaint closure: 5 days
Complaints answered within10 days: 81%
7
Complaint Management
Customer Service
• Receives complaints from customers via
telephone, mail, email & website
• Enters complaint into the Customer Assistance
System (CAS) and reviews the information to
determine if it is adequate to research issue
• Forwards completed complaint in CAS within 24
hours to the appropriate Service
Provider/Department for investigation
• Reviews outstanding and completed complaints
in CAS to ensure issues have been addressed
8
4
3/9/2017
Complaint Management
Service Provider
• Investigates complaint and identifies corrective actions
 7 to 10 business days to resolve and return completed form
 ADA complaint - 7 Step Approach is followed and 30 days to complete
• Updates CAS with findings and contacts the customer if
requested to provide findings
• Close the complaint in CAS and forward to Customer Service
to officially close
9
Complaint Management
Accountability
• If response is missing, Customer Service sends the complaint back
to Service Provider/Department for completion
• Once complaint is determined completed, Customer Service will
officially close complaint
• Contract Administrators (Valley Metro and staff from other agencies)
monitor complaint responses to ensure that issues are being
addressed
• Member agencies also have access to CAS and to all complaintrelated data
10
5
3/9/2017
Dial-a-Ride Complaints
•
•
•
•
Follows same process as other complaints
Multiple agencies and multiple providers
Customer Service monitors these for timeliness
Phoenix, Glendale, Peoria and Valley Metro staff monitor
providers to ensure timely and adequate responses
11
6
DATE
March 9, 2017
AGENDA ITEM 8
SUBJECT
Travel, Expenditures and Task Order Changes
PURPOSE
The monthly travel and expenditures are presented for information.
BACKGROUND/DISCUSSION/CONSIDERATION
None
COST AND BUDGET
None
COMMITTEE PROCESS
None
RECOMMENDATION
This item is presented for information only.
CONTACT
Paul Hodgins
Chief Financial Officer
602-262-7433
[email protected]
ATTACHMENT
Valley Metro Travel Reimbursement Report
Valley Metro RPTA and Valley Metro Rail Monthly Accounts Payable over $25,000
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
Valley Metro
Travel Reimbursement Report
For Travel Completion Dates
January 26, 2017 through February 25, 2017
Job Title
Purpose of Travel
Director,
Information
Technology
TRB
Community
Rail-Volution
Relations Manager Steering Committee
Report reflects Out of State (AZ) Travel
1
Airport Parking
Location
Dates Traveled
Total Travel
Cost
Airfare
Other
Transport
Lodging
Meals
Misc.
1
Washington DC
1/8/17-1/12/17
$1,910.71
$607.20
$104.45
$833.56
$310.50
$55.00
New York, NY
1/10/17-1/14/17
$1,852.44
$500.20
$0.00
$1,019.24
$333.00
$0.00
Valley Metro Regional Public Transportation Authority
Monthly AP Payments over $25,000
January 21, 2017 to February 20, 2017
Document NumbeName
Transaction Description
20170203W002
20170203W
20170203W
20170203W006
36352
20170203W006
20170203W007
20170217W004
20170203W006
20170203W007
20170217W004
36327
20170203W006
20170203W008
20170203W008
20170203W006
20170217W005
20170217W005
20170203W006
20170131W002
36336
20170127W001
36400
36329
36320
20170203W006
36294
02152017
36324
36328
36293
36364
Fixed Route Bus Service Dec. 2016
PTF Expenditure Reimb Request 13 7/30/16-9/30/16
Jan. 2017 FR Bus Service, DAR, FR Svc Op Support
EV DAR Services Nov. 2016
Reimbursement Bus Acquisitions
Regional Nov. 2016 Transportation Services
PPE 1/29/17 Wages Payable - Reverse Wire
PPE 2-12-17 Wages Payable - Reverse Wire
NWDAR Paratransit Services November 2016
PPE 1/29/17 Federal, State, SS/Med EE/ER Tax - ACH
PPE 2-12-17 Federal, State, SS/Med EE/ER Tax - ACH
175 Optiplex Desktops, Monitors and Speakers
Dec. 2016 Zoom (Avondale) Bus Run
PPE 1/29/17 ASRS Contributions Employee
PPE 1/29/17 ASRS Contributions Employer
Dec. 2016 Vee Quiva Bus Run
PPE 2-12-17 ASRS Contribution Employer
PPR 2-12-17 ASRS Contributions Employee
Dec. 2016 Glendale Express Run; Maintenance Costs
January 2017 Utilities
Purchase of SMS Messages for NextRide Program C.O.#3
Feb. 2017 Rent-Call Center and ADA/Mobility Center
Nov 2016 Vanpool Services
Dark Trace Cyber Security
Mobility Center ADA Evaluations Dec. 2016
Mobility Center Nov. 2016 Transportation
VMR System Map Project
January 2017 Wells Fargo Credit Card Purchases
Pymt 1 on AZ-95-X027 (PTF Expend Reimb Request)
N-183 2017 White Ford Explorer Purchased
VMWare Licenses and Support
11/1/16-12/20/16 Marketing and Advertising
FirstGroup America, Inc.
City of Phoenix
City of Phoenix
Total Transit Enterprises, LLC
City of Phoenix
Total Transit Enterprises, LLC
ADP
ADP
Total Transit Enterprises, LLC
ADP
ADP
Dell Marketing L.P.
Total Transit Enterprises, LLC
ASRS
ASRS
Total Transit Enterprises, LLC
ASRS
ASRS
Total Transit Enterprises, LLC
City of Mesa
Logic Tree LLC
CopperPoint Mutual Insurance Company
vRide, Inc.
En Pointe Technologies
C.A.R.E Evaluators, Inc.
Total Transit Enterprises, LLC
CHK America, Inc
Wells Fargo
City of Glendale
Sanderson Ford, Inc.
CDW Government LLC
Moses, Inc.
Effective Date
2/3/2017
2/3/2017
2/3/2017
2/3/2017
2/8/2017
2/3/2017
2/3/2017
2/17/2017
2/3/2017
2/3/2017
2/17/2017
2/1/2017
2/3/2017
2/3/2017
2/3/2017
2/3/2017
2/17/2017
2/17/2017
2/3/2017
1/31/2017
2/1/2017
1/27/2017
2/15/2017
2/1/2017
2/1/2017
2/3/2017
1/25/2017
2/15/2017
2/1/2017
2/1/2017
1/25/2017
2/8/2017
Transaction Amount
5,032,865.78
2,345,268.64
2,197,669.80
625,220.88
540,643.86
509,981.35
474,260.75
435,538.00
200,115.11
197,237.94
182,788.88
154,264.33
128,610.71
80,100.67
80,100.67
78,430.05
77,765.93
77,765.93
76,819.94
62,555.07
52,000.00
47,768.41
45,686.05
43,350.00
38,516.49
38,158.91
34,828.48
32,558.70
31,022.52
30,852.58
30,705.86
27,634.21
14,011,086.50
Valley Metro Rail, Inc.
Monthly AP Payments over $25,000
January 21, 2017 to February 20, 2017
Document
Number
Name
Transaction Description
20170203W005
20170203W
20170203W004
20170127W003
20170217W001
20170210W
20170131W
028083
20170127W002
20170127W005
20170217W004
20170210W005
20170127W001
20170203W003
20170210W
20170217W
20170217W002
20170131W019
028106
20170210W
028120
028071
028023
028014
20170210W004
028048
028120
20170210W
028023
028051
028103
Stacy and Witbeck-Sundt JV GRE
Alternate Concepts Inc.
HDR/SR Beard & Associates
Jacobs Engineering
Jacobs Engineering
Allied Barton Security Services
APS
Penn Machine Company, LLC
DMS - Facility Services, Inc.
USBC Real Estate LLC
USBC Real Estate LLC
PB-Wong Joint Venture
City of Mesa
Gannett Fleming, Inc.
Allied Barton Security Services
City of Mesa
PB-Wong Joint Venture
SRP
City of Phoenix
Allied Barton Security Services
Hill International, Inc.
Hill International, Inc.
Hill International, Inc.
City of Phoenix
Kinkisharyo International, LLC
United Right-of-Way
Hill International, Inc.
Allied Barton Security Services
Hill International, Inc.
Western Fence Co Inc.
Brinks, Incorporated
Dec 2016 Stacy and Witbeck Gilbert Rd Extension
Dec 2016 Transportation Services
Oct 2016 HDR Planning and Community Relations
Nov 2016 GRE Design Services
Gilbert Road Extension Design Svcs Dec. 2016
Fare Inspection and Security Services Dec. 2016
January 2017 Utilities
TIRE PM-10894-T W/INSERTS
Dec 2016 Facilities and LRV Cleaning Services
Feb 2017 101 Bldg Rent
March 2017 Rent - 101 Bldg
GRE 4036 Project Mngt Construction Mngt Dec. 2016
Nov 2016 GRE Costs Request #14
Dec 2016 50th St Design Services
Dec 2016 Fare Inspection and Security Services
Gilbert Road Extension Dec. 2016
TO 1C Project Mngt Construction Mngt Dec. 2016
January 2017 Utilities
Regional Wireless Billing to VMR - Oct.-Dec. 2016
Decd 2016 Fare Inspection and Security Services
50th St. Station-Task Order 1-Dec. 2016 PMCM Services
Dec 2016 Program Management
Oct 2016 Task 1 50th St Station PMCM Services
Dec 2016 Fare Handling Fee
Etherpin Senders, Etherpin Receivers
Dec 2016 Facilities Landskeeping Services
Oct. 2016 Task 4 Program Management
Fare Inspection and Security Services Dec 2016
Nov 2016 Task 1 50th St Station PMCM Services
OMC Security Fencing Project
Armored Car & Cash Mngt Services Jan. 2017
Effective Date
2/3/2017
2/3/2017
2/3/2017
1/27/2017
2/17/2017
2/8/2017
1/31/2017
2/8/2017
1/27/2017
1/27/2017
2/17/2017
2/8/2017
1/27/2017
2/3/2017
2/8/2017
2/17/2017
2/17/2017
1/31/2017
2/15/2017
2/8/2017
2/15/2017
2/8/2017
2/1/2017
2/1/2017
2/8/2017
2/1/2017
2/15/2017
2/8/2017
2/1/2017
2/1/2017
2/15/2017
Transaction Amount
1,536,443.83
934,057.92
489,852.56
423,663.43
305,909.98
193,212.19
181,093.68
160,000.00
151,163.74
117,458.29
117,458.29
116,983.38
115,743.97
101,215.56
90,838.12
89,215.98
75,116.77
65,854.61
60,258.62
48,363.44
44,825.18
37,805.58
33,501.43
33,400.00
32,031.00
30,425.77
29,747.69
29,461.99
28,458.61
27,903.19
25,765.92
5,727,230.72
DATE
March 9, 2017
AGENDA ITEM 9
SUBJECT
Future Agenda Items Request and Report on Current Events
PURPOSE
Chairs Williams and Mitchell will request future agenda items from members, and
members may provide a report on current events.
BACKGROUND/DISCUSSION/CONSIDERATION
None
COST AND BUDGET
None
COMMITTEE PROCESS
None
RECOMMENDATION
This item is presented for information only.
CONTACT
Scott Smith
Chief Executive Officer
602-262-7433
[email protected]
ATTACHMENT
Pending Items Request
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
Pending Items Request
Item Requested
Date Requested
Planned Follow-up Date
2
March 9, 2017
Board of Directors
Thursday, March 16, 2017
Lake Powell Conference Room
101 N. 1st Avenue, 10th Floor
11:15 a.m.
Action
Recommended
1.
Public Comment on Agenda Action Items (blue card)
1. For information
The public will be provided with an opportunity at this time to
address the Board on all action agenda items. Up to three
minutes will be provided per speaker to address all agenda items
unless the Chair allows more at his/her discretion. A total of 15
minutes for all speakers will be provided.
2.
Minutes
2.
For action
3.
For action
Minutes from the February 16, 2017 Board meeting are presented
for approval.
3.
Intergovernmental Agreements with the City of Tempe
Staff recommends that the Board of Directors authorize the CEO
to execute intergovernmental agreements with the City of Tempe
in support of the East Valley bus operations. The
intergovernmental agreements between the City of Tempe and the
RPTA are as follows:
1. Joint Use and Lease Agreement for East Valley Bus
Operations and Maintenance Facility (1 Year)
2. Use Agreement with RPTA for Tempe Bus Fleet (3 Years)
4.
Proposed October 2017 Transit Service Changes
4. For information
Scott Smith, CEO, will introduce Jorge Luna, Service Planning
Manager, who will provide an update on the
proposed October 2017 transit service changes and community
outreach plan.
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
5.
Future Agenda Items Request and Report on Current
Events
5.
For information
and discussion
Chair Williams will request future agenda items from members,
and members may provide a report on current events.
6.
Next Meeting
6. For information
The next meeting of the Board is scheduled for Thursday, April
20, 2017 at 11:15 a.m.
Qualified sign language interpreters are available with 72 hours notice. Materials in
alternative formats (large print, audiocassette, or computer diskette) are available upon
request. For further information, please call Valley Metro at 602-262-7433 or TTY at
602-251-2039. To attend this meeting via teleconference, contact the receptionist at
602-262-7433 for the dial-in-information. The supporting information for this agenda
can be found on our web site at www.valleymetro.org
2
DATE
March 9, 2017
AGENDA ITEM 1
SUBJECT
Public Comment on Agenda Action Items
PURPOSE
The public will be provided with an opportunity at this time to address the Board on all
action agenda items. Up to three minutes will be provided per speaker to address all
agenda items unless the Chair allows more at his/her discretion. A total of 15 minutes
for all speakers will be provided.
BACKGROUND/DISCUSSION/CONSIDERATION
None
COST AND BUDGET
None
COMMITTEE PROCESS
None
RECOMMENDATION
This item is presented for information only.
CONTACT
Scott Smith
Chief Executive Officer
602-262-7433
[email protected]
ATTACHMENT
None
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
DATE
March 9, 2017
AGENDA ITEM 2
Minutes of the
Valley Metro RPTA
Board of Directors
Thursday, February 16, 2017
11:15 a.m.
RPTA Meeting Participants
Councilmember Thelda Williams, City of Phoenix, Chair
Councilmember Suzanne Klapp, City of Scottsdale, Vice Chair
Councilmember Lauren Tolmachoff, City of Glendale, Treasurer
Councilmember Pat Dennis, City of Avondale
Councilmember Eric Orsborn, City of Buckeye
Vice Mayor Kevin Hartke, City of Chandler
Councilmember Jack Palladino, City of El Mirage (phone)
Councilmember Brigette Peterson, Town of Gilbert (phone)
Councilmember Sharolyn Hohman, City of Goodyear
Councilmember Chris Glover, City of Mesa
Vice Mayor Jon Edwards, City of Peoria
Councilmember Skip Hall, City of Surprise (phone)
Mayor Mark Mitchell, City of Tempe
Members Not Present
Supervisor Steve Gallardo, Maricopa County
City of Tolleson
Mayor Everett Sickles, Town of Wickenburg
Chair Williams called the meeting to order at 12:44 p.m.
1.
Items for Citizens Present
Mr. Crowley said I will start with action Item 5 that I want to give you a thumbs up on
getting that fare policy and dealing with it as you should. But as at the manager's
meeting, I don't need you to get this done by July. I would like it to be done and
activated as soon as possible, and that was one of the things that the managers did in
their motion when they kicked it to you to let you know that they would want it to be
done as quickly as possible, but, you know, the test, et cetera that have to be done and
dealt with.
With the contract award for the paratransit, two minutes is way too little to be able to
deal with that.
On the Total Transit and the contract dispute that that is, I don't know whether that was
part of what you were dealing with in your exec, because as I've stated we aren't finding
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
out, even though you're supposed to give us at least topic.
But the part here that I have a bit of a problem is with the bus books. Now that used to
be in house, so why are we asking for an RFP to take care of that situation. And I go,
well, when is it that we've got to deliver them, make them, and have them happen.
Now, your predecessors did change it to where they were trying to eliminate the bus
book. I need it to be distributed from the garages onto the buses and so that the people
that are using the bus are the first and most thought of when it comes to distributing
them.
And why does it take as much as it does to do what you're supposed to do. It's one of
the things that is a part of the infrastructure. Why do you have to RFP it. You should
have had storage already and a distribution system that's part of your job.
Chair Williams said thank you, Blue. Bill Blair.
Mr. Blair said Madam Chair, Board members, good afternoon. My name is Bill Blair and
I'm the president of Total Transit. Total Transit is your current contractor for paratransit
services.
I'm here today to address agenda Item No. 4 and urge you to vote no on the staff's
recommendation for the following reasons: The recommendation before you today will
cost taxpayers $10 million more than what is currently being paid and $18 million more
than Total Transit's proposed price.
You have been told by RPTA staff that shared rides are more efficient than single trips.
This is simply not always the case. Efficiencies are only created when miles are
shared, not when multiple passengers are forced into one vehicle and it's called a
shared ride.
You have also been told by RPTA staff that by designating a vehicle as dedicated, it
somehow magically makes it more capable of being used for shared rides than a nondedicated vehicle. This is absolutely not true.
A vehicle's designation as either dedicated or non-dedicated has absolutely no bearing
on how that vehicle can be used. The only thing that a dedicated vehicle does is
increase costs as reflected in this recommendation.
Many dial-a-ride systems across the country have relied upon these dedicated/shared
ride hybrid systems for years. If these systems were truly more efficient, it should be
reflected in higher productively and a lower cost per trip. The 2015 National Transit
Database reporting shows exactly the opposite. Valley Metro RPTA with a 100 percent
non-dedicated fleet ranked as one of if not the most productive dial-a-ride system in the
country.
In 2015, again, per NTD reporting, Valley Metro RPTA again with a 100 percent non2
dedicated fleet enjoyed one of the lowest if not the lowest cost per passenger trip in the
country of $31.60 a trip.
We believe the procurement process has been compromised throughout, beginning with
the actual structure of the RFP itself and including issues like the application and
enforcement of technical standards and the fare inequitable application of FTA
procurement guidelines.
I encourage you to ask the staff the following questions: How much more will the
proposed award cost compared to your current costs? Why wasn't this cost comparison
provided in the publicly published packet for today's meeting? And finally, what extra
value will taxpayers receive for the extra $10 million they will be paying?
The stated objective for this procurement was to obtain best value which is typically
defined as the quality of a product or service relative to its cost.
In closing, I urge you to reject this recommendation and instruct staff to withdraw and
reissue this RFP to achieve the desired outcome providing best value. Thank you.
Mr. Caddy said thank you for the opportunity. I wanted to make reference to the
Ridekick service. I tried it when you brought it online with the new bus service and
things. I tried that app and at that time trying to use it with my IOS or voiceover on my
iPhone. There are some things that are accessible, but they're not very usable.
Therefore, I went to a different app which was better to use with the bus and this service
that's about to be used for the NCAA that you're bringing online, and the people who
designed these check to see if they're accessibility the accessibility is there, but is the
usability there. Is it easy to use? Does it do what it's supposed to do when you try to
get your trip to find out if it is available which buses there are to use.
Also, and the other app that I already had, two years ago, the ability to use Uber. And
so that's just the usability of the system.
Mr. May said Mr. Crowley went over a few of the things I was going to speak about on
that particular item. And the bus books, yes, I don't like having to go find them.
However, I do know where they're hiding.
When I went to get my bus book, I was told I could only have one and that was down
Central Station. But I know another place where I can get a few.
The Ridekick app I don't use, but I am looking forward to the enhancements that you
plan on bringing on board with the new smart passes that you guys have programmed.
The current bus tickets that you have, I'm in favor. It is confusing for people to figure
out okay, do I have to pay the extra two now, or is it cheaper somewhere else.
The bus tickets, the colors were changed on them, and the red background is hard for
you to read the date stamp on them. I'd rather it be green for us reduced people,
because low vision people can't see red and black together. Thank you.
3
Ms. Homrighausen said thank you Board for taking the time to listen to me. What I'm
wondering or what I'm concerned about with these new contracts is the service. Is the
service going to stay the same? I do see, though, that you have a lot of, you know, like
the new app and different things like that, I'm excited about that.
I have a like a feeling, you know, and I'm just worried about is our service going to stay
the same. Are we going backwards, or are we moving forward? I do understand the
cost. And I would like to see more as far as, you know, the differences that you guys
are talking about in the costs and the prices as to what you're about to do.
And I'm hearing that it's going to make the cost less, but, you know, I'm also hearing
that you have to buy a bunch of cars and, you know, I wonder, you know, I would hope
that service, you know, would be a priority in making sure that it's better and that we
don't go backwards. Thank you.
2.
Minutes
Chair Williams said Thank you very much. That's all of the cards I have to speak. So
we will go to Item 2, which is the minutes of January 19, 2017. Do I have a motion?
IT WAS MOVED BY COUNCILMEMBER GLOVER, SECONDED BY
COUNCILMEMBER ORSBORN AND UNANIMOUSLY CARRIED TO APPROVE THE
JANUARY 19, 2017 BOARD MEETING MINUTES.
3.
Consent Agenda
Chair Williams said does anyone have any questions? Hearing none, do I have a
motion?
IT WAS MOVED BY COUNCILMEMBER GLOVER, SECONDED BY VICE MAYOR
HARTKE AND UNANIMOUSLY CARRIED TO APPROVE THE CONSENT AGENDA.
4.
East Valley, Northwest Valley and Regional Paratransit Service Contract Award
Mr. Smith said Madam Chair, I'd like to introduce Ron Brooks, who is the director of our
paratransit services, who will give you an overview on the process on this procurement.
I know there's a lot of people who are interested in this, and Ron will go through exactly
how this came forward.
Mr. Brooks said Good afternoon, Chair Williams, members of the Board. I am here to
talk about staff's recommendation for the paratransit service contract award. First off,
just with regard to background, we have two existing contracts for Dial A Ride. We
have our East Valley contract and our Northwest Valley contract, which is also the
contract that provides our regional service.
The contracts are different. They have different compensation schemes, different
structures, and different performance standards. They're operated slightly differently,
4
although they are with the same provider, Total Transit.
The goals of this solicitation, first off, were to consolidate the contracts into one contract
simpler for everybody involved. The other goals were to change the service model to
focus on hybrid service, which I'll talk about, to focus on technology, to increase trip
sharing, and to continue the emphasis that we have on service quality and safety.
This slide is a picture that shows the hybrid, really, the hybrid model that we talked
about last January. The point of the hybrid model is to really combine the better of two
models. The old service model in paratransit up until, you know, a few years ago was
really large vans operating and providing trips. There was a lot of productivity loss.
The non-dedicated vehicles are smaller vehicles and sedans. The goal of those
services is they're cost effective, smaller vehicles cost less to operate, but of course it's
harder to have productive service.
The point of the hybrid service is to give us both. It's to give us productive service
where we can run shared rides, where we can really have effective routes, and to use
smaller vehicles where it makes sense.
This model is actually a model that's growing in popularity in the industry cities like
Dallas, Houston, and Orange County. These are cities that are using the hybrid model
today and to make it and really have efficient services.
Peoria, Arizona, uses the hybrid model. They have a dedicated fleet that provides
service for the trips they can route and they give the trips that don't fit into that fleet to
taxi because it's a more efficient way to do those trips. Phoenix is moving in this
direction as well. So this is really the trend. And this is the model that we proposed
that we put our RFP out for.
This slide shows the regional dial-a-ride service area. The East Valley in purple, the
Northwest Valley in gold, and then the black hash marks across the region, that's really
our service area. And the map really shows us why we need to have a hybrid service.
These are long trips and it's a rapidly growing service, particularly the regional trips, and
we simply have to find ways to share more service.
This slide shows the process that we followed. The process really started before the
RFP. We released a request for expressions of interests in January of 2016. And really
what that was, was a draft of our RFP. The whole industry were invited. Eight firms
actually responded. They provided us written comments, they met with us in person,
they gave us lots of feedback, generally it was positive, but they helped us to refine the
model, so that it would be bid competitively and it addressed some of the concerns that
the industry had to make sure that we were trying to do a service that the industry would
be able to respond to.
The RFP was released in July. Five firms proposed. All of the proposers were
interviewed. Four of the proposers were invited to submit best and final offers. And we
5
did develop a best value recommendation.
And this was stated earlier, but best value is not about price. It's really more. It's about
price and it's about quality. It's about the quality of the fleet, it's about the technology
that's being used, it's about the quality of the management, and it's also just about kind
of how the service is delivered to customers, and it is about cost.
And cost is different than price. You know, paying a small per trip price is great, but if
the trip volume is increasing rapidly that goes to cost, and we're trying to manage the
cost of the service, not necessarily the price that we pay.
Evaluation scoring, we did receive, as I said, we had four firms who submitted best and
final offers. The best and final offers is what this was based on. Transdev was the
strongest firm technically. They were not the lowest bidder. Their bid was second.
Ride Right is a firm that bid lowest. They were the second in terms of technology. They
were the lowest cost, but we felt that the technical advantages of Transdev were
superior.
First Transit bid. They were third and third on technical and price. And Total Transit
based on their BAFO submittal, their best and final offer, was ranked fourth both
technically and in terms of price.
These are the best value consideration for Transdev. First off, Transdev, the
qualifications and experience of the company delivering similar services, they are the
paratransit provider in places like Seattle, San Francisco, Oakland, California, Kansas
City, Washington, D.C., and Pittsburgh to name a few. Of course they're also the fixed
route transit provider or one of the providers in the City of Phoenix.
They had strong local corporate support. Most of the regional support staff for this
project is based here in the Valley. They have proposed a strong management team.
Their general manager for the project has thirty five years of experience all in Tucson
both with fixed route and paratransit.
Their price was fair and reasonable. For the price that they proposed, they're proposing
a new fleet, 95 accessible vans and minivans, new technology, you know, so the bottom
line employees on the workforce, we just felt that the value there was reflective of the
price.
From this point forward, we are asking for the Board to take action today. We have a lot
to do. We have a pretty short time for the startup, which is July 1st. First we, assuming
the Board approves, we need to finalize the contract and issue the notice to proceed.
We will then be working with Transdev and Total Transit really on the startup in the
transition to make sure that it's smooth and that customers are not negatively impacted
during start up.
6
We also have a lot of outreach to conduct. We need to talk to our customers. You
know, you've heard some of their concerns today. We need to hear those concerns.
We need to address those concerns. And so that's really a big piece of this. So, you
know, that's kind of where we go from here.
So here's the recommendation. We're asking you to authorize the CEO to execute a
contract with Transdev for the operation of East Valley, Northwest Valley, and regional
paratransit services for a total of five years in an amount not to exceed $124.47 million
which includes a base contract of $108.34 million, 10 percent contingency of $10.83
million, and an additional pass through amount for fuel of $5.3 million. And that's my
presentation. I'll be happy to answer any questions.
Councilmember Dennis said I wanted to reiterate since we heard from quite a few
people today in reference to Alexia, you know, the safety issues, the way our customers
are being treated, I think Benevilla talked about, you know, those types of issues as
well, so just keep that in mind in moving this forward as making sure our customers are
our first priority.
Chair Williams said okay. Any other comments? Do I have a motion?
IT WAS MOVED BY COUNCILMEMBER GLOVER, SECONDED BY VICE MAYOR
KLAPP AND UNANIMOUSLY CARRIED TO AUTHORIZE THE CEO TO EXECUTE A
CONTRACT WITH TRANSDEV FOR THE OPERATION OF EAST VALLEY,
NORTHWEST VALLEY AND REGIONAL PARATRANSIT SERVICES FOR A TOTAL
OF FIVE YEARS FOR AN AMOUNT NOT TO EXCEED $124.47 MILLION, WHICH
INCLUDES A BASE CONTRACT COST OF $108.34 MILLION, A CONTRACT
CONTINGENCY OF $10.83 MILLION (10% OF THE FIVE-YEAR CONTRACT VALUE)
AND A PROJECTED PASS THROUGH REIMBURSEMENT COST FOR FUEL OF
$5.30 MILLION.
5.
Fare Policy Adjustments
Mr. Smith said Madam Chair, I'd like to introduce Paul Hodgins, who's going to
introduce a couple very significant fare policy items for your consideration. Paul.
Mr. Hodgins said thank you, Mr. Smith. Madam Chair, members of the Board, just to
provide a little context, as you know the Board has set a target fare recovery of 25
percent for bus and light rail for the region. We've been falling below that the last
couple of years.
We have a fare policy working group made up of staff members from your cities, and
we've been working on several issues to address the fare policy. There's several that
we continue to work on that we'll bring back at a future date, but we do have two items
today that we're ready to move forward with and we'd like to present to you.
The two items are a special event pass. So we have some pricing for that. And then
we're proposing to eliminate the premium on board premium for the all-day pass.
7
Let me talk a little bit about the special event pass. This would be something not
available to the general public. This would be for event organizers, event sponsors for
multiple day events, minimum two days, and we'd allow a day on either end for travel for
people coming into the event, and a minimum of one hundred participants.
And what we're proposing is to manage this much like our Platinum Pass program that
we have for employers in town. So this would be a pay per use type of pass. So they
would pay an upfront fee of $1.50 just to have the card. And then they would pay per
use up to a maximum for the event. And the maximum for the event would be
determined by a daily amount which is based on our current pass prices. So it would be
$4 for two or three days, $2.85 per day for four to seven days, et cetera. And this would
be good for both light rail and local bus.
So just as a couple of quick examples of how the maximum works, so an example of
five hundred passes for four days it would be, four days times the $2.85 per day, so it
would be an $11.40 maximum per pass for the event.
So users would be able to tap every time they use the service $2, $2, $2, up to 11.40 for
the event. And then five hundred times a $1.50 for each card, so for this particular
event, the maximum the event sponsor would pay would be $6,450.
This is another example of, you know, two hundred passes for eight days where you
have a maximum cost of just over $3800. So this is another option for events.
We also have programs that we do through, say, the Talking Stick Resort arena that,
those types of programs don't go away. This is just one additional option to try to draw
additional ridership and additional fare revenues to the system.
The second item is to eliminate the on board premium for day passes. So we would
bring the price back down from currently $6 to the $4 for the all-day pass which is the
same as you would buy at a retail outlet.
The premium really was implemented to address operational concerns. We had a
brand new fare collection system. We were seeing some issues with the hardware. We
did not have a lot of retail outlets, so there was a significant demand on the buses to
purchase the vehicles. And so between the hardware issues and the long lines, we
were seeing delays, you know, on time performance was going down.
But today our situation is a little different. The hardware is working properly. We have a
very wide retail network where people can buy day passes. I think it's over eight
hundred retail outlets. We're working on mobile ticketing and other fare technology
upgrades that we're confident will minimize the demand for on board purchases of day
passes, so we won't see the same types of operational issues as before.
We did conduct a Title VI analysis which is required to ensure that there are no
disparate impacts on low income or minority populations and no impacts were identified.
So we are asking to move forward with these the implementation date for the special
8
event pass would be March 1st. That's being driven, really, so we could accommodate
the NCAA, really, the coaching conference is what's driving that date.
There is very minimal work to be done to implement because it's being run through the
Platinum Pass. It's just basically another employer that we add to the system. It can be
done very quickly.
The on board premium, as we discussed at the Transit Management Committee, would
be no later than July 1st. There's some programming and some testing that needs to be
done.
And we're working with our vendor Schiedt & Bachmann to determine when they can
actually do the tariff change and we can do the testing. It could be much sooner than
July 1st, but we've committed to no later than July 1st. As soon as we have that
negotiated with Schiedt & Bachmann, we'll certainly let everybody know what the actual
implementation date would be, but again, no later than July 1st.
So Madam Chair, with that, those are the two options that we're presenting today for
approval. And we would ask for your approval. Thank you.
Chair Williams said I'm very glad to hear that it's possible that you can implement it
sooner than July 1st. I think that's very important.
Mr. Hodgins said we'll do what we can. It all depends on when our vendor can actually
do it. We typically get in their queue somewhere, so it could take a few weeks before
they actually do the work, but we'll do our best.
IT WAS MOVED BY VICE MAYOR HARTKE, SECONDED BY COUNCILMEMBER
GLOVER AND UNANIMOUSLY CARRIED TO APPROVE THE PROPOSED SPECIAL
EVENT PASS AND THE ELIMINATION OF THE ON-BOARD PREMIUM FOR 1-DAY
PASSES.
6.
Election of RPTA Subcommittee Positions
Chair Williams said we have a couple vacancies on the subcommittees, so we have
some volunteers, I understand, or who are willing to support them.
IT WAS MOVED BY MAYOR MITCHELL, SECONDED BY COUNCILMEMBER
ORSBORN AND UNANIMOUSLY CARRIED TO ELECT VICE MAYOR KEVIN
HARTKE AND COUNCILMEMBER LAUREN TOLMACHOFF TO SERVE ON THE
RPTA AND VALLEY METRO RAIL BOARD SUBCOMMITTEE FOR THE
REMAINDER OF THIS YEAR.
9
7.
First Transit Contract Performance Update
Mr. Smith said Madam Chair, this is a report that was requested by the Board when we
renewed First Transit's contract last July 1st. We said we would be back to the Board
after six months to report on their performance.
Without going into the details, unless you have questions, it's in your packet. But I am
pleased to report that in nearly every metric that we measure performance: on time,
canceled trips, customer complaints, the trend has been very positive.
We are much improved today than we were certainly on July 1st of last year. And we
continue to work with First Transit to continue that improvement. We're very pleased
with the progress thank you. The progress that First Transit has achieved has been
noted, and we look forward to continue to working with them, so we'll be back again in
another six months and hopefully we'll have even better news. So unless there's
questions on the report, we'll leave it at that.
8.
Future Agenda Items Request and Report on Current Events
None.
Chair Williams said our next meeting will be February 16 at 11:15 a.m. We are
adjourned.
With no further discussion the meeting adjourned at 1:14 p.m.
10
DATE
March 9, 2017
AGENDA ITEM 3
SUBJECT
Intergovernmental Agreements (IGAs) with the City of Tempe in Support of the East
Valley Bus Operations
PURPOSE
To request authorization for the Chief Executive Officer (CEO) to execute IGAs with the
city of Tempe in support of the East Valley bus operations. The intergovernmental
agreements between the city of Tempe and RPTA are as follows:
1. Joint Use and Lease Agreement for East Valley Bus Operations and
Maintenance Facility (1 Year)
2. Use Agreement with RPTA for Tempe Bus Fleet (3 Years)
BACKGROUND/DISCUSSION/CONSIDERATION
Valley Metro currently operates the East Valley fixed route bus service out of the Tempe
East Valley Bus Operations and Maintenance Facility and the Mesa Bus Operations and
Maintenance Facility. The Joint Use and Lease Agreement for the Tempe East Valley
Bus Operations and Maintenance Facility allows Valley Metro the non-exclusive use of
the facility to conduct the bus service operations as set forth in the RPTA/City of Tempe
Fixed Route Bus Operations and Maintenance Service Unification contract. The term of
this agreement is one year beginning July 1, 2016 and ending June 30, 2017.
The Use Agreement with Valley Metro for the Tempe Bus Fleet allows Valley Metro the
use of City of Tempe owned transit buses to conduct the bus service operations as set
forth in the RPTA/City of Tempe Fixed Route Bus Operations and Maintenance Service
Unification contract. The term of this agreement is three years beginning July 1, 2016
and ending June 30, 2019.
COST AND BUDGET
For Fiscal Year 2017, the RPTA obligation for the Joint Use and Lease Agreement for
the Tempe East Valley Bus Operations and Maintenance Facility is estimated at
$5,017,811, which is fully funded within the RPTA Adopted FY17 Operating and Capital
Budget. The estimated amount includes all fuel necessary for the operation of the
Tempe bus fleet, Utilities, security staffing, supplies, repairs, and maintenance of the
equipment and facility.
There are no costs associated with the Use Agreement between Valley Metro and the
City of Tempe for Tempe Bus Fleet.
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
COMMITTEE PROCESS
RTAG: February 21, 2017 for information
TMC: March 1, 2017 approved
Board of Directors: March 16, 2017 for action
STRATEGIC PLAN ALIGNMENT
This item relates to the following goals and strategies in the Five-Year Strategic Plan,
FY 2017 – 2021:
•
Goal 2: Advance performance based operation
o Tactic A: Operate an effective, reliable, high performing transit system
RECOMMENDATION
Staff recommends that the Board of Directors authorize the CEO to execute
intergovernmental agreements with the City of Tempe in support of the East Valley bus
operations. The intergovernmental agreements between the City of Tempe and the
RPTA are as follows:
1. Joint Use and Lease Agreement for East Valley Bus Operations and
Maintenance Facility (1 Year)
2. Use Agreement with RPTA for Tempe Bus Fleet (3 Years)
CONTACT
Ray Abraham
Chief Operating Officer
602-652-5054
[email protected]
ATTACHMENT
None
Agreements are available upon request.
2
DATE
March 9, 2017
AGENDA ITEM 4
SUBJECT
Proposed October 2017 Transit Service Changes
PURPOSE
To provide an update on the proposed October 2017 transit service changes and
community outreach plan.
BACKGROUND/DISCUSSION/CONSIDERATION
Transit service changes are scheduled twice each year in April and October. In
preparation for these service change dates, Valley Metro staff works closely with the
Service Planning Working Group (SPWG), comprising representatives from Valley
Metro member agencies, to determine needed changes and to coordinate across
jurisdictions; the SPWG meets monthly. The changes work in coordination with the fiveyear Short Range Transit Program (SRTP) as well as the Board-adopted Transit
Standards and Performance Measures (TSPM) performance quartiles.
Several changes have been proposed and continue to be discussed with the SPWG.
Valley Metro staff is analyzing the proposed route changes in terms of the Boardadopted TSPM, Title VI impacts, defining possible fleet needs and all costs involved.
The following is a preliminary list of all changes currently being analyzed for possible
modification. More information about each potential route change will be provided on
the Valley Metro website throughout the public outreach process. Overall the proposed
changes include new routes, route extensions, route modifications and service
enhancements.
Proposed Route and Schedule Changes:
•
Route 140 – Ray Rd. – In Phoenix, Chandler and Gilbert, new route to serve Ray
Road from 48th Street to Gilbert Road Monday-Saturday at 30-minute frequency.
•
Orbit Saturn Neighborhood Circulator – In Tempe, new circulator to operate Monday
to Sunday at 30-minute frequency.
•
ZOOM North Neighborhood Circulator – In Avondale, new circulator to operate
Monday to Saturday at 30-minute frequency.
•
Route 19 – 19th Ave. – In Phoenix, extend route from 23rd Avenue and Pinnacle
Peak to 23rd Avenue and Happy Valley Road.
•
Route 29 – Thomas – In Phoenix, increase off-peak frequency to 15 minutes from
Desert Sky Transit Center to 44th Street from about 8:30AM to 12:30PM and
5:00PM to 7:00PM.
•
Route 50 – Camelback – In Phoenix, increase off-peak frequency to 15 minutes from
67th Avenue to 44th Street from about 9:00AM to noon and 6:00PM to 7:00PM.
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 602-262-7433
•
Route 59 – 59th Ave. – In Glendale, modify route no longer travel along the 57th
Avenue deviation.
•
Route 60 – Bethany Home – In Phoenix, extend route from 16th Street to 24th Street
and Camelback Road. In Glendale, remove 83rd Avenue segment to avoid
duplication of service with new Route 83.
•
Route 67 – 67th Ave. – In Glendale, modify route to no longer travel into Arrowhead
Mall but instead continue along 67th Avenue to Union Hills Drive.
•
Route 72 – Scottsdale/Rural – In Scottsdale, improve Sunday service to 30-minute
frequency.
•
Route 83 – 83rd Ave. – Extend route from Camelback Road and 83rd Avenue to
Arrowhead Towne Center via 83rd Avenue.
•
Route 104 Alma School – In Chandler, modify route to serve the area currently
served by the Route 112 (Morelos St. and Hamilton St.) short trip end-of-line
deviation.
•
Route 112 – Country Club/Arizona Ave. – Improve weekday frequency to 15 minutes
from 9:00AM to 2:00PM from Main Street to Pecos Road. In Chandler, eliminate the
Morelos St. and Hamilton St. end-of-line deviation, all trips will serve the Chandler
Park-and-Ride.
•
Route 136 – Gilbert Rd. – In Chandler, modify the end of line.
•
Express Routes: Consolidate stops in Downtown Phoenix and adjust schedules for
afternoon outbound trips.
•
Route 685 – Rural Connector – In Buckeye, modify route in downtown to serve
Estrella Mountain Community College.
•
GUS 2 Neighborhood Circulator – In Glendale, modify route.
Public Outreach
Valley Metro is conducting community outreach beginning in April to notify the public
and solicit input on the proposed service changes. Comments will be accepted through
May 19, 2017. Customers can provide feedback through the following channels:
• On-site region-wide information sessions (based on service change impacts)
• Webinar (May 9, 2017)
• Social media
• Via email at [email protected]
• Public hearing (May 15, 2017)
Valley Metro communicates these input opportunities through newspaper advertising
(30 days in advance – English and Spanish publications), news release(s), website,
email, social media, city publications and targeted outreach at key locations.
2
COST AND BUDGET
The estimated costs of the proposed service changes and adjustments are still under
evaluation. Once the list of service changes is finalized, staff will define the impact on
bus service operating contracts and member agency Intergovernmental Agreements.
STRATEGIC PLAN ALIGNMENT
This item addresses three goals in the Board-adopted FY16-20 Strategic Plan:
• Goal 1: Increase customer focus
o Tactic A: Improve customer satisfaction
• Goal 2: Advance performance based operations
o Tactic A: Operate an effective, reliable, high-performing transit system
• Goal 3: Grow transit ridership
o Tactic A: Expand and improve transit services to reach new markets
o Tactic B: Improve connectivity of transit services for greater effectiveness
COMMITTEE PROCESS
RTAG: February 21, 2017 for information
TMC: March 1, 2017 for information
Board of Directors: March 16, 2017 for information
RECOMMENDATION
This item is for information only. Following the public review process and final review by
the Service Planning Working Group, proposed service changes operated and/or
funded by Valley Metro will be brought before the Board for action. This will include any
actions necessary to adjust affected transit service operating contracts and
Intergovernmental Agreements with member agencies.
CONTACT
Wulf Grote, P.E.
Director, Planning and Development
602-322-4420
[email protected]
ATTACHMENT
Appendix A – Proposed Regional Services Regardless of Funding Source
3
Appendix A – Proposed Regional Services Regardless of Funding Source
4
3/9/2017
Proposed October 2017
Transit Service Changes
March 2017
1
Overview
• Coordinated through:
–
–
–
–
Service Planning Working Group
Individual member agencies
Short Range Transit Program
Transit Standards and Performance Measures
• Board action anticipated in June 2017
– Service contract changes and IGA amendments
2
1
3/9/2017
Proposed Changes Highlights
•
•
•
•
•
•
New Route
Frequency Adjustment
Route Modification
End-of-line adjustment
Stop Consolidation
Schedule Adjustments
3
Proposed Changes
4
2
3/9/2017
New Route
• New Route
– Route 140 – Ray Rd. in Phoenix, Chandler and Gilbert
– Orbit Saturn – Neighborhood Circulator in Tempe
– ZOOM North – Neighborhood Circulator in Avondale
5
Route Modifications
• Route modification
–
–
–
–
–
–
–
–
–
Route 19 – 19th Ave. in Phoenix
Route 59 – 59th Ave. in Glendale
Route 60 – Bethany Home in Phoenix and Glendale
Route 67 – 67th Ave. in Glendale
Route 83 – 83rd Ave. in Phoenix and Peoria
Route 104 – Alma School in Chandler
Route 112 – Country Club/Arizona Ave. in Chandler
Route 685 – Rural Connector in Buckeye
Glendale Urban Shuttle 2 (GUS 2) – Neighborhood Circulator in
Glendale
6
3
3/9/2017
Frequency Modifications
• Frequency Modifications
–
–
–
–
Route 29 – Thomas Rd. in Phoenix
Route 50 – Camelback Rd. in Phoenix
Route 72 – Scottsdale/Rural Rd. in Scottsdale
Route 112 – Country Club/Arizona Ave. in Mesa and
Chandler
7
Other
• End-of-Line Adjustment
– Route 136 – Gilbert Rd. in Gilbert and Chandler
• Stop Consolidation
– Express service in Downtown Phoenix
• Schedule adjustments
8
4
3/9/2017
Next Steps
• Continued analysis & agency coordination
• Public comment period – April through May 19, 2017
–
–
–
–
Webinar (May 9, 2017)
Public hearing (May 15, 2017)
Open houses & targeted outreach
Online: website, email & social media
• Board action – June 2017
9
5
DATE
March 9, 2017
AGENDA ITEM 5
SUBJECT
Future Agenda Items Request and Report on Current Events
PURPOSE
Chair Williams will request future agenda items from members, and members may
provide a report on current events.
BACKGROUND/DISCUSSION/CONSIDERATION
None
COST AND BUDGET
None
COMMITTEE PROCESS
None
RECOMMENDATION
This item is presented for information only.
CONTACT
Scott Smith
Chief Executive Officer
602-262-7433
[email protected]
ATTACHMENT
Pending Items Request
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
Pending Items Request
Item Requested
Date Requested
Planned Follow-up Date
2
March 9, 2017
Board of Directors
Thursday, March 16, 2017
Lake Powell Conference Room
101 N. 1st Avenue, 10th Floor
11:15 a.m.
Action Recommended
1.
Public Comment on Agenda Action Items (blue card)
1.
For information
2.
For action
The public will be provided with an opportunity at this time to
address the Board on all action agenda items. Up to three
minutes will be provided per speaker to address all agenda items
unless the Chair allows more at his/her discretion. A total of 15
minutes for all speakers will be provided.
2.
Minutes
Minutes from the February 16, 2017 Board meeting are presented
for approval.
CONSENT AGENDA
3A.
Security Camera Upgrade
3A. For action
Staff recommends that the Board of Directors authorize the CEO
to purchase necessary equipment from Level 3 Audio Visual under
Arizona State Contract #ADSP012-032709 for an amount of
$199,003 to complete a Security Camera Upgrade on the light rail
alignment, park and ride lots, and at the Operations and
Maintenance Center (OMC).
3B.
High Speed Circuit Breakers (HSCB) Overhauls
3B. For action
Staff recommends that the Board of Directors authorize the CEO
to execute a contract with Microelettrica - USA, LLC to provide
components for a HSCB overall program for the light rail vehicles
in an amount not to exceed $248,348.
3C.
South Central Light Rail Extension Project Funding
Agreement Amendment
3C. For action
Staff recommends that the Board of Directors approve an
amendment to the existing funding agreement with the City of
Phoenix for the South Central Light Rail Extension for Phoenix to
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 602-262-7433
add $50,000,000 for Valley Metro to complete remaining work
during the Federal Transit Administration (FTA) New Starts Project
Development phase, Engineering Phase and for pre-construction
activities.
REGULAR AGENDA
4.
Allied Universal Contract Amendment and Utilization of OffDuty Police Officers
4.
For action
5.
For action
6.
For information
7.
For Information
Staff recommends that the Board of Directors authorize the CEO
to execute a contract change order in the amount of $3,570,000
with Allied Universal Security Services resulting in amended total
contract value not to exceed $29,054,000.
5.
Rail Transportation Services Contract Award
Scott Smith CEO, will introduce Ray Abraham, Chief Operations
Officer, who will request that the Board of Directors authorize the
CEO to execute a 5-year contract with one 3-year option and one
2-year option with Alternate Concepts, Inc. to provide Rail
Transportation Services beginning July 1, 2017 in an amount not
to exceed $56,140,384 for the 5-year base contract and to
establish a contract change contingency of $2,000,000 that is
included in the overall budget established for the project.
6.
Future Agenda Items Request and Report on Current Events
Chair Mitchell will request future agenda items from members and
members may provide a report on current events.
7.
Next Meeting
The next meeting of the Board is scheduled for Thursday, April
20, 2017 at 11:15 a.m.
Qualified sign language interpreters are available with 72 hours notice. Materials in
alternative formats (large print, audiocassette, or computer diskette) are available upon
request. For further information, please call Valley Metro at 602-262-7433 or TTY at
602-251-2039. To attend this meeting via teleconference, contact the receptionist at
602-262-7433 for the dial-in-information. The supporting information for this agenda
can be found on our web site at www.valleymetro.org
2
DATE
March 9, 2017
AGENDA ITEM 1
SUBJECT
Public Comment on Agenda Action Items
PURPOSE
The public will be provided with an opportunity at this time to address the Board on all
action agenda items. Up to three minutes will be provided per speaker to address all
agenda items unless the Chair allows more at his/her discretion. A total of 15 minutes
for all speakers will be provided.
BACKGROUND/DISCUSSION/CONSIDERATION
None
COST AND BUDGET
None
COMMITTEE PROCESS
None
RECOMMENDATION
This item is presented for information only.
CONTACT
Scott Smith
Chief Executive Officer
602-262-7433
[email protected]
ATTACHMENT
None
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
DATE
March 9, 2017
AGENDA ITEM 2
Minutes of the
Valley Metro Rail
Board of Directors
Thursday, February 16, 2017
11:15 a.m.
Meeting Participants
Mayor Mark Mitchell, City of Tempe, Chair
Councilmember Chris Glover, City of Mesa
Vice Mayor Kevin Hartke, City of Chandler
Councilmember Lauren Tolmachoff, City of Glendale
Thelda Williams, City of Phoenix
Chair Mitchell called the meeting to order at 1:15 p.m.
1.
Public Comment
Mr. Crowley said on the action items, there's one from last month that if there's any way
you could make that trolley get done and get going a little bit faster. It amazes me that
we can put 22 miles worth of freeway out there and get it done. I know that it's all in a
metro built up area, but it is important. On the South Central extension, this is
something that needs to have been done to begin with.
As to the 19 North, nice, but I would have called it the 19 at Northern because are there
any plans in the City of Phoenix to extend the light rail north on 19th? I figure in the
future there would be, and I'm figuring that something north like north mountain station
at that would be at Cactus being that North Mountain does come out that far.
But then with the Gilbert, I wish that Mesa and Gilbert would put as much effort into
getting that extension and such into making the bus more of a part of their equation.
And lastly on the coupler equipment and the single audit, my statements at the
manager's committee should be sufficient enough. And thank y'all for making sure that
surcharge is gone and going away as quick as it can. And Ed was the one that pushed
for that. Thank you.
2.
Minutes
Minutes from the January 19, 2017 were presented approval.
IT WAS MOVED BY COUNCILMEMBER WILLIAMS, SECONDED BY VICE MAYOR
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 602-262-7433
HARTKE AND UNANIMOUSLY CARRIED TO APPROVE THE JANUARY 19, 2017
BOARD MEETING.
3.
Consent Agenda
Items on the consent agenda were presented for approval.
Mr. Smith said Mr. Chair, Item 3D, has been pulled from the consent agenda and will be
considered in March.
Chair Mitchell said all the items that are listed on the consent agenda with the exception
of Items 3D, are there any items that the Board would like to have removed? If there's
not, is there a motion with the exception of Item 3D.
IT WAS MOVED BY COUNCILMEMBER GLOVER, SECONDED BY
COUNCILMEMBER WILLIAMS AND UNANIMOUSLY CARRIED TO APPROVE THE
CONSENT AGENDA WITH THE EXCEPTION of 3D.
4.
Election of Valley Metro Rail (VMR) Board Vice Chair and Audit and Finance
Subcommittee Member
Chair Mitchell said the next item is the election of Valley Metro Rail Vice Chair and Audit
and Finance Subcommittee members. The Board will elect a vice chair and Board
Subcommittee members to serve on the remainder for the fiscal year 2017.
IT WAS MOVED BY COUNCILMEMBER TOLMACHOFF, SECONDED BY
COUNCILMEMBER WILLIAMS AND UNANIMOUSLY CARRIED TO APPOINT:
• VALLEY METRO RAIL BOARD VICE CHAIR FOR THE REMAINDER OF
FISCAL YEAR COUNCILMEMBER CHRIS GLOVER:
• AUDIT AND FINANCE SUBCOMMITTEE FOR TERM ENDING JUNE OF 2018,
MAYOR MARK MITCHELL; AND
• RPTA VALLEY METRO BOARD SUBCOMMITTEE FOR THE REMAINDER OF
THE FISCAL YEAR COUNCILMEMBER CHRIS GLOVER.
5.
Future Agenda Items Request and Report on Current Events
Chair Mitchell said are there any members of the board who would like to see any future
agenda items for the next meeting that you would like to inform us about?
With that being said, the next meeting is March 16, 2017.
With no further discussion the meeting adjourned at 1:20 p.m.
2
DATE
March 9, 2017
AGENDA ITEM 3A
SUBJECT
Security Camera Upgrade
PURPOSE
To request authorization for the Chief Executive Officer (CEO) to purchase necessary
equipment from Level 3 Audio Visual under Arizona State Contract #ADSP012-032709
for an amount of $199,003 to complete a Security Camera Upgrade on the light rail
alignment, stations, park-and-ride lots, and at the Operations and Maintenance Center
(OMC).
BACKGROUND/DISCUSSION/CONSIDERATION
A CCTV security camera system currently exists along the light rail alignment, park-andride lots, and at the Operations and Maintenance Center (OMC). The cameras being
upgraded are the current analog cameras along the original 20-mile rail alignment, park
and ride lots and at the OMC.
The current analog security cameras are nine years old and are being replaced with
internet protocol (I.P.) digital security cameras. This upgrade will provide increased
resolution, improved camera technology that will allow for better clarity, better night
vision, and an overall improvement in picture quality. This upgrade does not include
replacing the already installed I.P. security cameras on the Central Mesa and Northwest
Extensions.
Valley Metro solicited bids from three qualified firms that currently have cooperative
agreements with the State of Arizona. The firms were as follows:
1. Troxell Communications
2. Level 3 Audio Visual
3. Exhibit One
Valley Metro will procure the necessary equipment from Level 3 Audio Visual utilizing a
cooperative agreement (#ADSP012-032709) through the State of Arizona as they were
the lowest bid. Cooperative Agreements are contracts that are solicited and awarded by
other public entities and whose cooperative language allows Valley Metro to utilize
these contracts for goods and services it requires. The price is deemed fair and
reasonable based on these competive quotes and the independent cost estimate
prepared by staff.
COST AND BUDGET
The cost to purchase necessary equipment from Level 3 Audio Visual to complete a
security camera upgrade is in the amount of $199,003.
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
Costs for the security camera upgrade is fully funded within the METRO Adopted FY17
Operating and Capital Budget. The source of funding is Prop 400.
STRATEGIC PLAN ALIGNMENT
This item relates to the following goals and strategies in the Five-Year Strategic Plan,
FY 2016 – 2020:
•
Goal 2: Advance performance based operation
o Tactic A: Operate an effective, reliable, high performing transit system
COMMITTEE PROCESS
RTAG: February 21, 2017 for information
RMC: March 1, 2017 approved
Board of Directors: March 16, 2017 for action
RECOMMENDATION
Staff recommends that the Board of Directors authorize the CEO to purchase necessary
equipment from Level 3 Audio Visual under Arizona State Contract #ADSP012-032709
for an amount of $199,003 to complete a Security Camera Upgrade on the light rail
alignment, park and ride lots, and at the Operations and Maintenance Center (OMC).
CONTACT
Ray Abraham
Chief Operations Officer
602-652-5054
[email protected]
ATTACHMENT
None
2
DATE
March 9, 2017
AGENDA ITEM 3B
SUBJECT
High Speed Circuit Breaker (HSCB) Overhaul
PURPOSE
To request authorization for the Chief Executive Officer (CEO) to execute a contract
with Microelettrica - USA, LLC to provide components for a High Speed Circuit Breakers
(HSCB) overall program for the light rail vehicles in an amount not to exceed $248,348.
BACKGROUND/DISCUSSION/CONSIDERATION
The current age of the light rail vehicles is nine years in revenue service with an
average mileage of each vehicle being approximately 409,000 miles. There are
currently 50 light rail vehicles (LRVs) in the total fleet. The purpose of the overhaul is to
keep the equipment in a state of good repair and to maintain safe and reliable
operation.
The high-speed circuit breakers (HSCB) are located on the roof of the LRV next to the
pantographs, and they serve as security devices that allow and cut off power to the
main circuitry. In particular, should a large amount of electrical current travel along the
main circuitry due to a failure of a device or similar problem, the high-speed circuit
breakers will immediately cut off the power to protect the control devices from potential
damage that could occur if exposed to such electrical surges.
The contractor shall provide all necessary parts and materials to complete the HSCB
overhauls. Valley Metro Rail has a total of 55 high speed circuit breakers that require
parts for the overhaul. This is a materials/parts only requirements contract. All labor will
be done in house by Valley Metro Rail.
Microelettrica - USA, LLC is the OEM sole source provider for the HSCB parts for the
overhaul program. Valley Metro has determined that this is a sole source procurement
for safety reasons and savings of cost duplication that would be incurred if another
manufacturer were to provide a prototype and testing of this new manufacturer’s
product on Valley Metro light rail vehicles ensued.
An independent cost estimate and a sole source justification including a cost
comparison has been completed. The cost comparison was completed by comparing
pricing from another transit agency that has a similar HSCB. Based on comparison and
the independent cost estimate the price is deemed fair and reasonable.
COST AND BUDGET
The cost for the components to overhaul the HSCBs with Microelettrica - USA, LLC is
for an amount not to exceed $248,348.
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
For Fiscal Year 2017, the VMR contract obligation is $124,174, which is fully funded
within the VMR Adopted FY17 Operating and Capital Budget. Contract Obligations
beyond FY17 are incorporated into the Valley Metro Rail Five-Year Operating Forecast
and Capital Program (FY2017 thru FY2021). The source of funding is Prop 400.
STRATEGIC PLAN ALIGNMENT
This item relates to the following goals and strategies in the Five-Year Strategic Plan,
FY 2016 – 2020:
•
Goal 2: Advance performance based operation
o Tactic A: Operate an effective, reliable, high performing transit system
COMMITTEE PROCESS
RTAG: February 21, 2017 for information
RMC: March 1, 2017 approved
Board of Directors: March 16, 2017 for action
RECOMMENDATION
Staff recommends that the Board of Directors authorize the CEO to execute a contract
with Microelettrica - USA, LLC to provide components for a HSCB overall program for
the light rail vehicles in an amount not to exceed $248,348.
CONTACT
Ray Abraham
Chief Operations Officer
602-652-5054
[email protected]
ATTACHMENT
None
2
DATE
March 9, 2017
AGENDA ITEM 3C
SUBJECT
South Central Light Rail Extension Project Funding Agreement Amendment
PURPOSE
To request approval for an amendment to the City of Phoenix funding agreement for the
South Central Light Rail Extension Project to include remaining work during the Federal
Transit Administration (FTA) New Starts Project Development phase, Engineering Phase
and for pre-construction activities.
BACKGROUND/DISCUSSION/CONSIDERATION
In December 2014, Valley Metro entered into an agreement with the City of Phoenix to fund
an environmental assessment and preliminary engineering for the South Central Light Rail
Extension project. The agreement totaled $3.2 million, with $1.6 million each derived from
the USDOT TIGER grant and the City of Phoenix.
Subsequently, the FTA officially approved initiation of the South Central Light Rail Extension
Project into the New Starts Project Development phase in November 2015. With the
environmental assessment and preliminary engineering efforts well under way, Valley Metro
and the City of Phoenix approved an amendment to the original funding agreement in
January 2016 for an additional $1.5 million to complete several grant readiness items
required by FTA to demonstrate the project’s technical, financial, and legal readiness for
construction utilizing federal funds. At the same time, the Phoenix City Council took action
to approve funding to accelerate the South Central project for completion in 2023.
Additional funding is now needed for Valley Metro to complete professional design and preconstruction services for the South Central Light Rail Extension Project. This would include:
final design services; agency project management; preparing legal descriptions of right-ofway, permits, insurance, and other legal documentation as required; archeology data testing
and recovery; plan review by the Union Pacific Railroad; community relations support
through 100% design; and other surveys, testing, and inspections as necessary. The
additional funding will allow Valley Metro to complete remaining work in the Project
Development phase and all work required in the Engineering phase as defined by FTA.
Activities in the funding agreement are eligible for reimbursement under pre-award authority
granted by FTA for projects that have completed NEPA and are currently in the New Starts
Project Development Phase. On Jan 6, 2017, FTA granted the project NEPA clearance with
a Finding of No Significant Impact (FONSI), which gives pre-award authority for the
activities included in the agreement.
The South Central project has received national attention for being recognized as 1 of 7
transportation projects included in USDOT Secretary Foxx’s LadderSTEP Transportation
Empowerment program. This program provides USDOT support in advancing transportation
projects that can empower, connect, and revitalize communities.
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
COST AND BUDGET
The estimated total cost to complete the professional design and pre-construction services
and all other FTA New Starts Engineering Phase activities is $50,000,000. These activities
will be funded with City of Phoenix revenues, which are eligible for federal reimbursement
under pre-award authority granted by FTA. The estimated revenues and expenditures will
be included in the Valley Metro Rail annual budget and five-year capital program. Table 1
summarizes the estimated budget requirements by fiscal year for the proposed activities
identified in the funding agreement amendment.
Table 1: Estimated Budget by Fiscal Year
Revenue Source
FY 2018
FY 2019
FY 2020A
Total
City of Phoenix
$18,020,000
$29,140,000
$2,840,000
$50,000,000
A
Estimated budget for FY 2020 represents a partial year and does not include construction
or other activities that would be initiated with a New Starts Full Funding Grant Agreement
COMMITTEE ACTION
RTAG: January 17, 2017 for information
RMC: February 1, 2017 approved
Board of Directors: March 16, 2017 for action
RELEVANCE TO STRATEGIC PLAN
This item addresses three goals in the Board-adopted FY16-20 Strategic Plan:
• Goal 2: Advance performance based operation
o Tactic C: Deliver projects and services on time/on budget
• Goal 3: Grow transit ridership
o Tactic A: Expand and improve transit services to reach new markets
o Tactic B: Improve connectivity of transit services for greater effectiveness
RECOMMENDATION
Staff recommends that the Board of Directors approve an amendment to existing funding
agreement with the City of Phoenix for the South Central Light Rail Extension for Phoenix to
add $50,000,000 for Valley Metro to complete remaining work during the Federal Transit
Administration (FTA) New Starts Project Development phase, Engineering Phase and for
pre-construction activities. This action is contingent upon Phoenix City Council approval to
amend the funding agreement with Valley Metro.
CONTACT
Wulf Grote, P.E.
Director, Capital & Service Development
[email protected]
602-322-4420
ATTACHMENT
None.
The Amended Funding Agreement is available upon request.
2
DATE
March 9, 2017
AGENDA ITEM 4
SUBJECT
Allied Universal Contract Amendment and Utilization of Off-Duty Police Officers
PURPOSE
To request authorization for the Chief Executive Officer (CEO) to execute a contract
change order with Allied Universal Security Services for an amount not to exceed
$3,570,000 and to utilize off-duty police officers in the cities of Mesa, Phoenix, and
Tempe for additional security.
BACKGROUND/DISCUSSION/CONSIDERATION
Following the discussion with the Board in August 2016, the Safety Security and Quality
Assurance (SSQA) Division continued to assess the security needs on the light rail
system and worked cooperatively with local law enforcement to:
•
•
•
Track criminal trends
Apply best practices in unarmed contract security tasks and duties; and
Train and equip the contract provider to be a visible deterrent to criminal
behavior and negative conduct.
It has become evident there is a continued need to increase the number of security
professionals along the system in order to address the volume of ridership and security
related incidents. Improving the customer experience as well as providing a security
presence/barrier through increased staffing is important for our existing riders and the
ability to attract new riders.
To provide an enhanced level of security, staff is requesting an additional 16 security
personnel working an additional 640 hours per week during peak hours through the
existing contract with Allied Universal. With the addition of more field personnel it is
necessary to provide additional support administratively and through supervisor
oversight. Additional staff would include one Assistant Account Manager/Field
Supervisor, one additional Field Supervisor and two additional patrol vehicles to support
the increased staffing needs.
Included in the Board discussion of August of 2016 were short and mid-term goals to
enhance security. One of the goals identified was to augment the security services
contractor with sworn officers working in an off-duty capacity. The SSQA Division has
worked over the last several months with Mesa, Phoenix, and Tempe to develop a
weekly staffing plan and budget for off-duty officers.
The City of Phoenix has moved forward with a supplemental off-duty plan to build up to
120 hours per week. Staff intends to mirror this plan to hire officers in Tempe and Mesa
working 60 hours per week in each city. The monthly schedule will be cooperatively
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 85003 • 602-262-7433
developed via the Regional Security Team and coordinated to allow for a sworn officer
presence throughout the system, working designated platforms, on trains and
supportive of the contract staff with full arrest power and dedication to the light rail
system.
COST AND BUDGET
For the total five-year term of the Allied Universal contract (three-year base contract
plus two one-year option), the contract value is $25,484,000, with funding as follows:
•
•
RPTA - $1,310,000
VMR - $24,174,000
The total cost for the additional contract security staff is $3,570,000 over the remainder
of the current contract term. The total contract value will be increased from $25,484,000
to $29,054,000. There will be no change to the RPTA portion to the Security Services
contract.
The total cost for the off-duty officers is being covered by the individual cities.
Contingency operating costs in the VMR Adopted FY17 Operating and Capital Budget
will be utilized for this contract amendment for the remainder of this fiscal year. Contract
obligations beyond FY17 will be incorporated into the FY18 VMR Operating and Capital
Budget and the VMR Five-Year Operating Forecast and Capital Programs (FY18 thru
FY22).
COMMITTEE PROCESS
RTAG: February 21, 2017 for information
RMC: March 1, 2017 approved
Board of Directors: March 16, 2017 for action
STRATEGIC PLAN ALIGNMENT
This item relates to the following goals and strategies in the Five-Year Strategic Plan,
FY 2016 – 2020:
•
•
Goal 1: Increase customer focus
o Tactic B: Evaluate and enhance passenger safety and security
Goal 2: Advance performance based operation
o Tactic A: Operate an effective, reliable, high performing transit system
RECOMMENDATION
Staff recommends the Board of Directors authorize the CEO to execute a contract
change order in the amount of $3,570,000 with Allied Universal Security Services
resulting in amended total contract value not to exceed $29,054,000.
2
CONTACT
Adrian Ruiz
Safety Security and Quality Assurance Director
602-523-6054
[email protected]
ATTACHMENT
None
3
3/9/2017
Allied Universal Contract Amendment and
Utilization of Off-Duty Police Officers
March 2017
1
3/9/2017
One Year Goal
• Hire off-duty sworn officers
to work designated zonesplatforms during peak
ridership
• Show improvements via
reduction in criminal
incidents and increased rider
satisfaction and safety
3
Recommendation
Staff recommends that the Board of Directors authorize
the CEO to execute a contract change order in the
amount of $3,570,000 with Allied Universal Security
Services resulting in an amended total contract value
not to exceed $29,054,000.
4
2
DATE
March 9, 2017
AGENDA ITEM 5
SUBJECT
Rail Transportation Services Contract Award
PURPOSE
To request authorization for the Chief Executive Officer (CEO) to execute a 5-year
contract with one 3-year option and one 2-year option with Alternate Concepts, Inc.
(ACI) to provide Rail Transportation Services beginning July 1, 2017 in an amount not to
exceed $56,140,384 for the 5-year base contract and to establish a contract change
contingency of $2,000,000 that is included in the overall budget established for the
project.
BACKGROUND/DISCUSSION/CONSIDERATION
Rail Transportation Services are currently provided to Valley Metro Rail under a fiveyear base contract plus five, one-year renewal options with ACI. The contract was
entered into by the parties in January 2007 with an initial expiration date in January
2012. Valley Metro has exercised all five, one-year options to extend services
through December 31, 2016. Valley Metro also extended the contract an additional six
and one-half months through July 15, 2017. The current contract with ACI is a Cost
Reimbursable plus Fixed Fee contract.
The rail transportation services contractor shall manage, coordinate and control all
activities necessary for light rail operations. Work to be performed under this contract
includes: providing qualified Light Rail Vehicle (LRV) operators, managers, supervisors,
administrative and support staff, and Operations Control Center (OCC) staffing. Other
activities under the contract will include initial and continual training for personnel;
assisting the Agency with start-up and light rail extension activities; coordination of
special events and activities along the light rail alignment; management and mitigation
of any situation impacting light rail operations; and accident investigation and reporting.
In April 2016, Valley Metro issued a Request for Proposals (RFP) soliciting qualified
contractors for the provision of Rail Transportation Services. The RFP requested proposers
to submit three separate options for their pricing proposals. The table below lists the three
pricing options that were included in the RFP.
Price
Option
Contract Type
1
Firm Fixed Pricing Per Revenue Mile
1A
2
Firm Fixed Pricing Per Revenue Mile
Cost Reimbursable Plus Fixed Fee
With NTE Cap Per Contract Year
Escalation
Cost Included
in Price
No
Collective
Bargaining
Agreement
Costs Included
No
Yes
Yes
No
No
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 602-262-7433
The RFP included the following evaluation criteria:
Evaluation Criteria
Introductory Letter
Firm Qualifications & Experience
Project Manager Qualifications & Experience
Personnel Qualifications & Experience
Understanding/Approach to the Scope of Work
Past Performance & Safety
Cost proposal
TOTAL POINTS AVAILABLE
0 Points
200 Points
200 Points
100 Points
50 Points
50 Points
400 Points
1,000 Points
Four proposals were submitted prior to the proposal closing date of August 12, 2016.
The following proposals were received:
1.
2.
3.
4.
Alternate Concepts, Inc.
First Transit, Inc.
RATP Dev. America
Transdev Services, Inc.
The Selection Committee was divided into two committees: Technical and Price
Evaluation. The Selection Committee members included representatives from Valley
Metro, the city of Phoenix, the city of Mesa, and the city of Tempe. After initial review of
proposals the selection committee eliminated First Transit, Inc. and Transdev Services,
Inc. due to their failure to meet minimum requirements of the evaluation criteria listed in
the RFP.
The remaining two firms, ACI and RATP Dev. America, were invited for interviews
conducted by the selection committee. The selection committee reviewed, scored and
ranked the proposals and found that a Cost Reimbursable plus Fixed Fee type contract
with ACI to be the qualified best value firm for the project. The contract price was
deemed fair and reasonable when compared to an independent cost estimate prepared
by staff. The following table shows each firm’s ranking on the basis of total points:
Proposers by Ranked Order
Alternate Concepts, Inc.
RATP Dev. America
1
2
COST AND BUDGET
The Rail Transportation Services contract for approval is an amount not to exceed
$56,140,384 for the 5-year base contract and is included within the VMR Proposed FY
2018 Operating and Capital Budget. Contract obligations beyond FY 2018 are
incorporated into the Valley Metro Rail Five-Year Operating Forecast and Capital
Program (FY2018 thru FY2022). A contract contingency not to exceed $2,000,000 is
2
established for additional costs associated with future light rail extensions and any
unanticipated changes. The first year of the contract is in an amount not to exceed
$10,375,381.
The source of funding is member cities.
STRATEGIC PLAN ALIGNMENT
This item relates to the following goals and strategies in the Five-Year Strategic Plan,
FY 2016 – 2020:
• Goal 2: Advance performance based operation
o Tactic A: Operate an effective, reliable, high performing transit system
COMMITTEE PROCESS
RTAG: February 21, 2017 for information
RMC: March 1, 2017 approved
Board of Directors: March 16, 2017 for action
RECOMMENDATION
Staff recommends that the Board of Directors authorize the CEO to execute a 5-year
contract with one 3-year option and one 2-year option with ACI to provide rail
transportation services beginning July 1, 2017 in an amount not to exceed $56,140,384
for the 5-year base contract and to establish a contract change contingency of
$2,000,000 that is included in the overall budget established for the project.
CONTACT
Ray Abraham
Chief Operations Officer
602-652-5054
[email protected]
ATTACHMENT
None
3
3/9/2017
Valley Metro
Rail Transportation
Service Contract Award
March 2017
Background
• Rail Transportation Services are currently provided under a
five-year base contract plus five, one-year renewal options
with Alternate Concepts, Inc. (ACI). Valley Metro extended the
contract an additional six and one-half months through July
15, 2017.
• Scope of Work under this contract includes: providing
qualified Light Rail Vehicle (LRV) operators, managers,
supervisors, administrative and support staff, and Operations
Control Center (OCC) staffing.
2
1
3/9/2017
Process
• Request for Proposals (RFP) issued April 2016
• RFP requested proposers to submit three separate
options for their pricing proposals
Collective
Bargaining
Escalation
Cost Included
Agreement
in Price
Costs Included
Price
Option
Contract Type
1
Firm Fixed Price Per Revenue Mile
No
No
1A
Firm Fixed Price Per Revenue Mile
Cost Reimbursable Plus Fixed Fee
With NTE Cap Per Contract Year
Yes
Yes
No
No
2
3
Process (cont.)
• Four proposals were submitted prior to the proposal
closing date of August 12, 2016
• After initial review of proposals the selection
committee eliminated two firms due to their failure to
meet minimum requirements of the evaluation criteria
listed in the RFP
• The remaining two firms, Alternate Concepts, Inc.
(ACI) and RATP Dev. America, were invited for
interviews conducted by the selection committee
4
2
3/9/2017
Evaluation Scoring
The selection committee reviewed, scored and ranked
the proposals and found that a Cost Reimbursable
plus Fixed Fee type contract (Option 2) with ACI to be
the qualified best value firm for the project.
Proposers by Ranked Order
Alternate Concepts, Inc.
1
RATP Dev. America
2
5
Cost Reimbursable plus Fixed Fee Contract
• Based upon the actual cost of services and any agreed upon rates
of profit or fees
• States a time period and a level of effort expected of the
contractor
• Allows more flexibility with Valley Metro participation in the
provision of service
• Includes special events, testing and training for future light rail
extensions
• Eight years of successful experience managing this type of
contract.
6
3
3/9/2017
Recommendation
Staff recommends that the Board of Directors authorize the CEO
to execute a 5-year contract with one 3-year option and one 2year option with ACI to provide rail transportation services
beginning July 1, 2017 in an amount not to exceed $56,140,384
for the 5-year base contract and to establish a contract change
contingency of $2,000,000 that is included in the overall budget
established for the project.
7
4
DATE
March 9, 2017
AGENDA ITEM 6
SUBJECT
Future Agenda Items Request and Report on Current Events
PURPOSE
Chair Mitchell will request future agenda items from members, and members may
provide a report on current events.
BACKGROUND/DISCUSSION/CONSIDERATION
None
COST AND BUDGET
None
COMMITTEE PROCESS
None
RECOMMENDATION
This item is presented for information only.
CONTACT
Scott Smith
Chief Executive Officer
602-262-7433
[email protected]
ATTACHMENT
Pending Items Request
VALLEY METRO • 101 N 1ST AVE • STE 1300 • PHOENIX AZ • 602-262-7433
Pending Items Request
Item Requested
Date Requested
Planned Follow-up Date
2