Issue 104 • June 2012 Pennine News TO PROV IDE TH E VERY B E S T C A R E F O R E A C H PAT I E N T O N E V E R Y O C C A S I O N • Midwives educating on baby car safety issues • TV presenter Fiona Phillips to host staff awards • Pennine’s breast care team win national award • Vehicle parking policy – important changes £2.25M INVESTMENT TO EXPAND FAIRFIELD’S A&E 2 News - Trust stories Contents Construction work ahead of schedule . . . . . . . . . . . Pg 4 Vehicle parking policy . . . . . . . Pg 5 Diary dates . . . . . . . . . . . . . . . . . Pg 5 £1.7m investment brings sparkling results . . . . . . . . . . . . Pg 6 Breastfeeding peer support . . . Pg 7 NMGH baby peace garden . . . . Pg 7 Core brief . . . . . . . . . . . . . . . . . . Pg 8 Team focus on post room . . . . . Pg 9 Treatments with compliments from Anja . . . . . . Pg 10 Top of the class for library service . . . . . . . . . . . . . . Pg 10 Looking to ease the pain PAT first European recruiter . . Pg 11 Uniform to work day . . . . . . . . Pg 11 £2.25m investment to expand FGH’s A&E . . . . . . . . . . Pg 12 Rochdale Mayor impressed with services . . . . . . . . . . . . . . . Pg 12 Pennine’s breast cancer team . win national award . . . . . . . . . . Pg 13 On top of the world for children’s charity . . . . . . . . . . . . Pg 14 Thought for the month . . . . . . Pg 15 Fiona Phillips to host PAT staff awards . . . . . . . . . . . . . . . . Pg 15 Staff noticeboard . . . . . . . . . . . Pg 16 Inside News The Trust has several communication tools to help keep staff up to date: n C ore brief is sent round monthly, for use in all team briefings. n W eekly bulletins are emailed on Mondays and contain a range of operational and site information. n A medical director/nursing director bulletin is circulated monthly. n O nline copies of all the bulletins and core brief, plus more, can be found on the Trust intranet at nww.pat.nhs.uk/communications You can send your stories for either Pennine News or for local media to Trust communications at trust.communications @pat.nhs.uk, or call Nicola Berry on 44284. If you have any ideas, views or suggestions regarding communications across the Trust, please email staff. [email protected] Please recycle this magazine June 2012 Volunteers helping along the patient pathway The 520 patients who pass through North Manchester General Hospital’s theatres every week are helped along their patient journey by four special people who have joined the theatre team. Yassett Abraham, Rossette Chiza, Pelina Layisi and Katrina Chatburn are all volunteers who give up their time each week to help out in the busy department. In a new initiative which started last year, the volunteers assist in the department in various roles. This can include helping out in the department’s store room, preparing patients’ admission packs and helping to move items between the eight theatre suites. Sr Jackie Aziz was instrumental in setting up the new scheme with volunteer co-ordinator, Mary Sunderland. Jackie said: “I realised that there were some duties in our department which a volunteer could undertake. There are points in the patient pathway in which they can really help and this has been demonstrated to great effect with Katrina, who has been in our step-down recovery area and has been reassuring anxious patients under the tuition of full time theatre staff. ”They are also proving to be invaluable in our store/pack room where Harriet Nowak, the materials management assistant is getting help in sorting out the daily deliveries of instruments, swabs, needles and anaesthetic equipment. “Staff on the main theatre desk which is the hub of the department have had help with general administration duties and patients in the admissions department are meeting the volunteers when they call them through and escort them to the unit’s waiting area.” Bringing different strengths to the department, the volunteers are gaining worthwhile experience on their routes to and through access nursing courses and degrees. Yassett Abraham has been working one full day each week in the department for five weeks. He said: “I’m enjoying my time at North Manchester as a volunteer. I’m currently studying at Salford University and hope to be a biomedical scientist. The chance to actually work in a hospital is ideal for me and I am finding the staff very friendly and helpful. “Everything about the experience is good and it is helping me with my communication skills by interacting with staff. I’d say that my favourite task is helping out in the store/pack room.” Jackie explained: “I can’t thank the volunteers enough. They have brought a great new element to our whole department and have fitted in really well.” … the volunteers are gaining worthwhile experience on their routes to and through access nursing courses Pictured Rossette Chiza helping out in the and degrees. store room. 3 In the news Midwives join forces to educate on baby car safety issues MIDWIVES from the Trust have linked up with Oldham Road Safety officers from Unity Partnership to launch a local campaign to help educate and remind parents of in-car safety issues particularly when bringing home a new-born baby from hospital for the first time. The campaign will involve newly produced leaflets and posters with the strap-line ‘Is your baby sitting safely?’. Viv Dickinson, patient liaison midwife at The Royal Oldham Hospital, said: “Bringing a new born baby home from hospital can be a very exciting yet daunting experience for most new parents especially when it’s their first baby. Most parents plan for weeks what outfit to dress their new baby in, but unfortunately some parents do not think about or even have a car seat to transport their baby home. We often find some new parents do not know how to fix the car seat correctly for their baby’s first journey home. This is a real concern for us as midwives which is why we have been working closely with the road safety officers to educate and raise awareness of car safety.” Unity Partnership’s road safety team works and interacts with local schools, community groups and the general public to improve road safety through education. Julie Williams, road safety officer at Unity Partnership, added: “Every day in Great Britain a child is killed or seriously injured in a car crash. We need to make sure a child’s first and every other journey is a safe one.” The Trust has enlisted the help of new mum Victoria Wylie-Harrison and baby Jasmine Ava-Grace from Stockton Park, Oldham to help to promote the initiative with her photograph used on the campaign material. She said: “We wouldn’t have dreamt of bringing Jasmine home from hospital without a car seat and once we had learnt how to fix the car seat in to the car it became easier every time, now its second nature to put her in the seat and the seat into the car.” in cars; about 250 are seriously injured and around 6,000 slightly injured. The correct use of child car restraints would prevent many of these deaths and injuries. Pictured below - Mum Victoria WylieHarrison and daughter Jasmine are safely strapped in with Julie Williams (next to Victoria) and Viv Dickinson. Key information for new parents n Always purchase a new car seat from a reputable retailer and ask for a fitting demonstration. The campaign will be promoted across all the Trust’s maternity units with posters and flyers and reminder cards for all new mums. Julie Williams and her colleagues at Unity Partnership will also be making regular visits to the Trust’s antenatal clinics to talk to new parents. n Practice fitting the car seat in your car before you take baby home. You will be expected to do this yourself when you leave hospital. According to Road Safety GB, every year around 25 children between the ages of 0 and 11 years are killed while travelling n It is very dangerous to carry a baby in your arms or to share a seatbelt. n The safest place for the car seat is in the back of the car. n Failing to transport your baby appropriately could cost you a £2,500 fine and 3 penalty points on your licence. n When cars crash, the speeds involved usually mean severe impacts, which all too often cause death and injury to people inside and outside the car. n Even in a minor crash, an unrestrained child would be thrown about inside the vehicle, injuring themselves and others. They could be thrown from the car through one of the windows. n The law requires all children travelling in cars to use the correct child restraint www. childcarseats.org.uk until they are either 135 cm in height or the age of 12, which ever they reach first. 4 In the news June 2012 Construction work ahead of schedule on new build CONSTRUCTION work on the new £44m Women and Children’s Development at The Royal Oldham Hospital is ahead of schedule. Contractors and the department of estate development at the Trust, are making steady progress on the development which is due to open in two phases, the first phase being in November 2012 when the lower and upper ground floor levels will be occupied and the second phase which is the remainder of the building will be occupied in December 2012. The new unit will provide services for women, babies, children and young people from Oldham, Rochdale and surrounding districts. The building structure and external cladding are now in place. Internal fit out, which includes partitioning and engineering services infrastructure, are now being installed and are approximately 90% complete. Internal doors, frames, floor coverings, suspended ceilings and light fittings etc are currently being installed to the upper and lower ground floor levels. The next construction activities within the new building will be to continue the installation of the internal finishes and electrical/mechanical services. Refurbishment of the main hospital corridor at ground, first and second floor levels has now commenced adjacent to the new building, this work will include new suspended ceilings, flooring, internal doors and frames, decoration and lighting. External landscaping around the new building and the reconfiguration of the road surfaces at the front of the hospital will commence shortly as will the construction of a new glazed link corridor and ambulance drop off point adjacent to Outpatients A. The design team have continued to hold meetings with patient user groups and staff, resulting in finalising detailed internal room plans/spatial layouts, enabling the go ahead being given to fit out the building including installing all mechanical and electrical services. Graham Lord, head of estate development at Pennine Acute, said: “Significant construction progress has been made over the past few months and the installation of the external cladding to the building has now given people a sense of how large this new facility will be. We continue to be slightly ahead of schedule and are pleased with the progress made so far.” Vinci Construction, who is the lead building contractor for the new development, is supporting the In Your Hands fundraising appeal through raising money in conjunction with MedEquip4Kids. Best foot forward in Manchester 10K Staff from the Trust swapped their hospital scrubs and suits to take part in the BUPA Manchester 10K run on Sunday 20 May. Six staff in total took part to raise money for the In Your Hands Appeal. Included within the group were chief executive John Saxby, director of strategic planning Tom Wilders, head of communication Andrew Lynn, community midwifery matron for Rochdale/Oldham Diane Chadderton, deputy management accountant Matt Sharples and Jane Nelson, technical manager in haematology. John Saxby and Tom Wilders in their In Your Hands T-shirts They each raced around the centre of Manchester to support the charity appeal which is looking to buy equipment for the new purpose built women and children’s ‘super centre’ at The Royal Oldham Hospital, which will include a new level three neonatal intensive care unit. Andrew Lynn said: “By the time this edition of Pennine News is printed, I hope I can say I reached the finish line in a reasonable time and enjoyed the occasion. I’m not a runner but I wanted to do something a bit different. To run the Manchester 10k along with 40,000 other people sounded like a fun way to spend a Sunday. I wanted to do my small bit to help raise money and publicity for our appeal, whilst at the same time it has given me a goal to get fit. It’s a great appeal for a good cause.” Diane Chadderton said: “I run for enjoyment with a local running club and supporting families is close to my heart. I ran last year for the Trust and feel that any small contribution from me and other colleagues running will enable the appeal to offer comfort and support to families.” To find out more about how you can help raise money for the In Your Hands Appeal, or to make a donation, go online at www.nhs.uk/ inyourhands, text hand12 to 70070 or ring 0161 918 4497. 5 News - Trust stories Vehicle parking policy - important changes Following the consultation on proposed changes to the Trust’s vehicle parking policy earlier this year, the new policy has now been approved and will come into full effect on Monday 2 July. You will begin to see new parking signage and site maps installed over the coming weeks which will identify the new parking areas and guide users around the hospital site. The changes will include the following: n P arking on our hospital sites will now be designated between differing types of user, e.g. patient and visitor, staff and drop off/ pick up areas. n S taff who have a parking permit can only park in the designated staff areas. n D esignated parking areas for patients and visitors will be closer to entrances. n P riority clinical parking is available for staff who work regularly between sites. These staff can park on any designated area but must not park on yellow lines and restrict access. More information can be found on the intranet. n T he current drop off /pick up free parking period in any parking space or drop off/ pick up area will be extended from 15 minutes to 30 minutes maximum. n T o ensure the effective operation of the designated parking areas, parking enforcement will be strengthened and a new external contractor will be employed to undertake all aspects of parking enforcement. n M ore robust and effective parking enforcement will include the patrolling and security of parking areas, the issue of parking enforcement notices, payments and appeals relating to notices and the recovery of any unpaid notices. n A number of minor changes are also being made to the permit application process and payment options for parking to allow improved flexibility. It is estimated that 80% people park their cars responsibly, but those who park indiscriminately create hazards for emergency access and risks to the safety of patients and staff. With support and cooperation from both patients and staff, the new policy should help to make vehicle parking on our hospital sites safer, more accessible and amenable for all. Updates will be included in Trust bulletins. In the meantime, please be aware and observe any new parking signage as this becomes installed. You may also wish to check that your parking permit is up to date with the correct details, valid and clearly readable to the car parking contractor’s staff who will be patrolling our car parks soon. Details on how to update permits are available on the intranet or by contacting the parking permit issuing office at your hospital site. More information is available on the ‘New Car Parking Policy’ page on the Trust’s intranet via the homepage or under the facilities division section. Have you parked responsibly? The majority of people using our parking areas park considerately and responsibly. But, around 5% of users park indiscriminately creating obstructions, hazards for emergency access and risks to the safety of patients and staff. Our new car parking arrangements will help. These changes will come into full effect from Monday 2 July 2012. For more information on travelling to our hospitals and car parking visit the Trust website at www.pat.nhs.uk or link on the intranet homepage. Diary dates 4 and 5 June - Queen’s Diamond Jubilee Bank Holidays 12 June - Orthopaedic presentation by Dr Raj Parikh, consultant ortho-geriatrician, including the new new TASU. 2-4pm, education centre, The Royal Oldham Hospital 19 June - Drop-in at NMGH carers’ centre 12.30pm to 4pm 21 June - Drop-in at FGH carers’ information point 12.30pm to 4pm 25 June - Rochdale staff briefing. 12.30pm in the Lecture Theatre, education centre, Rochdale Infirmary 26 June - Children’s unit tour including inpatient unit, wards and KOALA. 2-4pm, North Manchester General Hospital 3 July - Endoscopy tour. 1pm, ward G3, The Royal Oldham Hospital 4 July - Official Opening of Pennine Rheumatology Centre Rochdale Infirmary. 9 July - Cancer and you event at NMGH for staff. Ring 45244 for details 6 Features Louise Martin receives a scope from Paul Taylor June 2012 £1.7m investment brings sparkling results Zoe Stansfield washing a scope Six new members of staff have been appointed to oversee the new system – reprocessing technicians Andrea Wild, Tania Harrop, Zoe Stansfield, Louise Martin, Joanne Marsden and a porter Paul Taylor. A £1.7m investment has seen a new state-of-the-art endoscopy decontamination unit built at The Royal Oldham Hospital. Andrea said: “We have all been redeployed from other areas within the Trust, and although we were apprehensive at first, we are all enjoying our new jobs using the fantastic high tech equipment. It has been a challenge learning how to use the machines but we feel that we have built this service up ourselves. We have been welcomed into the team and have pulled together to provide an improved decontamination process.” Initially commissioned as part of the Joint Advisory Group (JAG) national accreditation programme of endoscopy units, the 12m by 6m purpose-built annexe has now opened at the back of the hospital’s sterilisation and disinfection unit. Sister Yvonne Kevins, who manages the endoscopy unit on ward G3 and the decontamination unit is delighted at the new extension which houses eight brand new Lancer automated endoscope reprocessors (AERs), four drying cabinets and a vac-a-scope system. Decontaminating around 120 endoscopes a week, the old decontamination facilities on the ward were deemed too small to house the new equipment. Sr Kevins said: “We used to have a decontamination room contained within the ward but as we looked to replace our old labcaire machines which were ten years old, we realised that we needed a much bigger space. “The new annexe was built specifically for us and we now have the added bonus that the old room used for decontamination has been converted for use as an additional endoscopy treatment room, which means that we can see around another 100 patients per week on the ward.” decontaminated they come out of the ‘clean’ end of the machine with a print-out of which cleaning process each piece of equipment has been through. These are then attached to the patient’s notes.” machine. The equipment is washed thoroughly with detergent, then a disinfectant solution, rinsed and then air is blown through it to dry it out. It is then transferred to the special drying cabinet where it can be stored for up to 72 hours. “We have a digital display which tracks what is happening in the machine at all times. If there are any faults the staff know exactly what is wrong and when. Once the endoscopes have been The endoscopy unit is currently undergoing accreditation by the JAG. With an initial assessment in January, the unit will be re-assessed in July following the completion of an action plan. Dr Bashir Rameh, consultant gastroenterologist and Oldham’s endoscopic site lead, and Yvonne have been busy meeting the accreditation body’s standards and are confident that all the hard work which the staff have put in will soon be recognised. Dr Rameh said: “We are aiming to be a centre of excellence for the decontamination of endoscopes at The Royal Oldham Decontaminating two endoscopes at once, the new machines fully comply with all health and safety regulations and take around 45 minutes to complete their cleaning process. Sr Kevins explained: “All endoscopes are initially wiped down in the department and then put into sealed trays which are transported in a closed truck to the decontamination unit. Each scope has a unique identification number. Following an initial manual clean by a reprocessing technician, they are then put into the ‘dirty’ end of the reprocessor, which is basically a state-of-the-art washing Zoe Stansfield, Tanya Harrop, Yvonne Kevins, Louise Martin and Joanne Marsden. Not pictured Andrea Wild. 7 News - Trut stories Hospital. It will be fantastic if we can achieve this, as patients will be reassured that they are being treated in an accredited unit which has had to meet a very high standard in order to pass.” Pictured below Joanne Marsden putting a scope into the autowasher. Bottom Tanya Harrop putting a scope into the drying cabinet. Successful ort p p u s r e e p g in d breastfee The first breastfeeding peer support accredited programme has been hailed a success. Devised by Val Finigan, consultant midwife infant feeding, the Open College Network North West modular, accredited, peer breastfeeding training programme supports 30 hours of learning. The infant feeding team, Tina Hughes and Tracey Lake, have successfully used the programme to train 12 local community mothers to level 2, as volunteer breastfeeding support workers. The volunteers will support breastfeeding practices in the maternity units that will build on the quality of current services. Val said: “The modular framework enables community mothers to work at their own pace to achieve either level 1 or level 2 of the course. The credited learning points can be built on to enable local community members who may or may not have qualifications to gain future access to a career. “The course took place part time over a two week period and involved theoretical and practical learning. The course was well evaluated with learners suggesting it was paced at the right level and was fun. It was internally and externally evaluated and the feedback from the Open College Network was extremely positive.” Val is pictured above right with Natalie Morley who has completed the course. Raising money for baby peace garden With over 17 babies stillborn or dying shortly after birth every day in the UK, the North Manchester group of Sands (the stillbirth and neonatal death charity) is on a mission to raise funds to create a baby peace garden in the grounds of North Manchester General Hospital, which will provide a place of quiet and reflection for bereaved parents, family and friends. Michelle Morgan, a healthcare assistant on the maternity ward at North Manchester General Hospital and secretary of the group takes up the story. “We launched our group only last year and already we have so many bereaved parents getting in touch with us and coming to our support meetings. “Our aim is to create a peace garden that we can landscape and maintain ourselves. We want the garden to become a peaceful place where parents whose baby has died, or who have received bad news, can go to be with their thoughts and away from the conventional hospital setting. The hospital is currently working with contractors to identify the best site within the hospital grounds. We are confident that we will be able to start work on the garden this summer.” If you would like to know more about plans for the memorial garden or the work of Sands please contact Michelle Morgan or Collette Riley on 077900 53309 or email [email protected] 8 Core brief - team talk June 2012 Have you been briefed? Core brief takes place once a month and is a way of updating you about the latest news from the Trust. Core Brief Decommissioning The Trust continues discussions with Trade Unions about the effect of decommissioning on services and the measures the Trust is taking to avoid job losses. The 90 day consultation started on 2 March. Every effort will be made to ensure the necessary reductions in staffing, where possible, will be achieved through voluntary means but compulsory redundancies cannot be ruled out. Regular updates and notes following Local Joint Negotiating Committee sub group meetings are available on the decommissioning pages of the intranet. The Trust has met with the LNC on 23rd March, 3rd, 10th, 16th, 24th April, and 1st May. Further dates will be held on 11th, 18th, 22nd and 29th May. During this consultation the Trust has given presentations on the impact on medical staff in ENT, medicine, pathology, general surgery, urology, gynaecology, gastroenterology, ophthalmology, oral & maxillofacial, and orthopaedics. The Trust has met with the Joint Negotiating Consultation Committee (JNCC) on 30th March, 2nd, 11th, 16th and 23rd April. Further meetings are scheduled for 2nd, 9th, 16th, 22nd and 30th May. During this consultation the Trust has given presentations on the impact on staff in surgery, medicine, general surgery, urology, outpatients and radiology. Others services planned to give presentations include:- theatres, gynaecology, pathology, finance, HR, learning & organisational development, clinical audit, clinical professions, medical secretaries, estates & facilities and pharmacy. Agreement has been reached that the Trust should seek volunteers from outpatients, medical secretaries and current staff on redeployment. Trust management has also shared draft selection criteria with the JNCC, if the Trust has to resort to compulsory redundancies. These draft criteria are available on the Trust intranet. Healthcare acquired infections The focus to reduce the number of patients with Health Acquired Infections, such as MRSA bacteraemia and Clostridium Difficile infections (CDT), continues to be a top priority for the Trust. The Trust successfully achieved both its MRSA and CDT targets for 2011/12. Last year (between April 2011 and March 2012) the Trust reported 7 MRSA hospital attributed cases (threshold was no more than 12). In the same period the Trust reported 125 C Diff cases (threshold was no more than 149). For 2012/13 the threshold is much tougher. For 2012/13 the Trust’s MRSA threshold is no more than 4 hospital-attributed (post 48hr) cases across all sites. The CDT target is no more than 100 hospital-attributed cases (post 72hr) across all sites. The Trust will be penalised £900,000 per case for any CDT case above 100. Divisional targets for hospital-acquired CDT have been set based on previous data as follows: Women & Children’s - 6, Diagnostics - 9, Surgery - 30, Medicine - 55. TOTAL - 100 Appointment of deputy chief executive and director of finance Brian Steven has been appointed as deputy chief executive and director of finance. Brian is currently director of business development and performance delivery at the Leeds Teaching Hospitals NHS Trust. He was director of finance and information technology firstly at the Glasgow Royal Infirmary University NHS Trust and then at the North Glasgow University Hospitals NHS Trust between 1994 and 2005 before moving to become director of finance at the Newcastle upon Tyne Hospitals FT from 2005 and 2008. 4 hour emergency access standard The Trust continues to improve patient flow and performance against the 4 hour emergency access standard. The national target remains that 95% of patients must be seen, treated and discharged, admitted or transferred as promptly as possible within four hours of arrival. The Trust achieved 97.3% in the last quarter of the year (Jan – March 2012). By the end of April, the Trust figure was 96.53%. Following the significant improvements in performance and commitment by staff, not only in the emergency departments but across all teams, the Trust is now one of the best performing Trusts in Greater Manchester and in the region with regards to this important quality standard. Cancelled operations NHS trusts are required to meet the national standard of no more than 0.8% of all elective admissions cancelled on or after the date of admission for non-clinical reasons. Non-clinical reasons can include staff, bed or equipment unavailability, list overruns, administrative errors, etc. The Trust has improved patient experience by meeting the 0.8% cancelled operations standard for the first time. The cumulative rate for 2011/12 was 0.73%. There were 696 cancelled operations for the year, down from 825 in the previous year. 9 Team focus - a day in the life of Team focus on post room The 60 second interview Stephen Stanner works in the post room at North Manchester General Hospital as a post room porter. What are the highlights of your job service? The main highlight of my job is knowing that all the mail is sorted and delivered to all the correct departments I personally deliver to. As an ex-Royal Mail employee for over 10 years, I regard this as a high priority job and believe that the team in the post room form part of the backbone within North Manchester General Hospital. Knowing a patient is getting their hospital appointment on time and doctors, nurses and office employees are also receiving important documents in a timely fashion, is really satisfying as I know that we are doing our job correctly. What would make your job/service better? I do believe that hospital staff are unaware of the problems caused by incorrectly addressed mail. The amount of such mail received incorrectly addressed or abbreviated has astonished me. A few examples of the letters I am expected to deliver have included Mary at NMGH and Dr Ahmed at NMGH. We have many Dr Ahmeds on site! Or Jane, Trust Headquarters. It is imperative that all mail received has a full name and a department written or printed legibly on it. If anyone is ever unsure or has a query regarding their mail, the post room is only a telephone call away. What don’t you like about your job/service? I’ve been working with mail for a very long time and my main dislike is that mail is NOT being addressed correctly. I know I mentioned this earlier, but it really winds us up in the post room! The amount of mail not being delivered is amazing, we just don’t have the time or the facilities to open and read every letter. It would really help, if the departments take it in turn to come and spend some time with us in the post room to actually see the problems that we encounter on a daily basis. What is the one thing you would change about your job/service? The main thing I would change within the post room is to stop it being used as a drop off point for medical records coming into the hospital. These records tend not to be collected promptly by the requesting department, resulting in a constant build up. This concerns me, as there could be an issue if the records are required after the post room is closed. I know that my manager is trying to resolve this issue, but until then it remains a concern. How would you best describe your job/service? We are the post room. We deliver, sort and send out internal and external mail using TNT and Royal Mail. We deliver post, parcels and also secure registered and recorded mail. I regard it as a very important job, and get on with it the best I can, with a smile on my face. What aspects of your job/service are the most rewarding? The most rewarding part of my job is when all mail is delivered correctly and on time to all departments. I love meeting staff and seeing their happy smiling faces really brightens up my day. A typical day A typical day for me starts at 7am, when I begin to sort out all the mail and distribute it into the required delivery frames ready for the day’s dispatch. I work exclusively in the middle section, as we call it, the heart of the post room. It’s my job to read and sort out every letter that arrives in the post room, be it external mail from Royal Mail or internal mail from all departments and the transport drivers. Once the sorting is completed, I then band it together and depart on my first delivery round which is called Phase 1. On my return I begin sorting again before going out on my second afternoon delivery. The day passes quite quickly as we hardly have time to breathe which in my eyes is good, I’d rather be busy than bored! 10 News - Trust stories June 2012 Treatments with compliments from Anja A patient who left a huge impact on the staff of ward J5 at North Manchester General Hospital, is now helping to ‘touch’ patients through the funding of complementary therapies. Four thousand pounds has been received from the Anja Barnacott Memorial Foundation to provide complementary therapies including massage, Indian head massage, reiki, and creative visualisation and relaxation techniques to patients undergoing treatment for Hodgkin’s lymphoma, Non Hodgkin’s lymphomas, chronic leukaemia and haematological disorders. Anja Barnacott was treated on J5 PIU between March 2008 and June 2009 whilst receiving chemotherapy for Hodgkin’s Lymphoma. Described by the staff as “a courageous, determined, beautiful, talented and unique young woman,” 19-year-old Anja tragically died following complications from a stem cell transplant at The Christie Hospital in 2009. The memorial foundation was set up following her death and her family and friends decided to donate the money to Ward J5 at North Manchester General Hospital with the specific request that a complementary therapy service be set up for patients going through similar experiences which Anja endured. Anja’s father, John Barnacott, said: “Throughout Anja’s time at The Christie, she found the complementary therapies on offer there very relaxing and a pleasant distraction during her treatment. It gave her a feeling of well being at a very bad time for her and it seemed to us that it gave her the strength to carry on.” The generous donation from the Anja Barnacott Memorial fund will pay for 18 months of weekly complementary therapy sessions on ward J5. The soothing and relaxing treatments are provided by complementary therapist Margaret MaCaskill who has a wealth of experience with patients in oncology settings, having worked at The Christie Hospital and with community based charities. Liz Eccleston, ward manager on J5, said: “Anja made a huge and lasting impression on all the staff here on J5 and it is thanks to the generosity of Anja’s family, friends and all the people who knew and loved her that we can now offer this service to others here on J5. We would like to thank her family and friends for donating this money to us as complementary therapies are beneficial to patients on so many levels.” “ Receiving chemotherapy can be a very stressful experience, patients find that the therapies help them to relax prior to having the treatment and as the day of treatment can be quite long and drawn out, the therapies provide a distraction and help to pass the time. It also gives patients the opportunity to have a chat and express any concerns or worries.” John Moorhead a patient on J5 says that the massage therapy “really helps me to relax prior to my treatment which ultimately makes the day of treatment much easier to endure, it enables me to focus and feel positive.” Around 20 months following Anja’s death her younger sister Malgosia now 19, was also diagnosed with Hodgkins Lymphoma just as she was about to start her degree at Leeds Metropolitan University. She has recently finished a course of chemotherapy and doctors are positive about her prognosis as she continues her studies at Leeds Met. Malgosia is pictured receiving a massage from Margaret MaCaskill with the cheque for £4000. Also in the picture is Laura, Anja’s older sister, John her father and Liz Eccleston, ward manager on J5. Anja is pictured above. If anyone is interested in donating or raising money for Anja’s fund, details can be found at www.anjabarnacott.org Top of the class for library service Library staff at Pennine Acute were delighted with the news of their recent accreditation results. After the Health Care Library Unit NW (HCLU) had conducted several recounts it transpired that, with a score of 99%, the Pennine Acute Library Service had achieved the highest rating in the North West in the 2011 Library Quality Accreditation Framework (LQAF). The framework consists of 47 different criteria, including ones as diverse as the quality of the website presence, the provision of critical appraisal training, and the production and implementation of a detailed library strategy. Along with a summary of its current position, detailed evidence had to be presented to show how the service met each criterion. John Addison, librarian at Oldham, said: “This builds on our success last year in being national winners of the inaugural Sally Hernando Award for Innovation in Library Services, and commendations this year for our submissions on Innovation and Good Practice. “More traditional library users may be surprised to learn that the wearing of twinsets and pearls and the ability to say shush fiercely have been dropped from the list of essential requirements!” The library service aims to support all Trust staff, both clinical and administrative in their learning and practice, and their general information needs. Planned future developments of the service include the provision of tablet PCs - purchased after a successful funding bid to HCLU - which can be used to take the library service out to clinical areas. 11 In the news Liz Johnson, DeNDRoN research nurse; Dr Jason Raw and Dr Ansari, speciality grade physician, with a patient taking part in the study. Reservists’ Uniform to Work Day 27th June Uniform to Work Day will be held this year on Wednesday, 27 June 2012, organised as part of the build up to the fourth annual Armed Forces Day. The Trust is proud of all its Reservists and is encouraging them to swap their Trust uniforms and workwear on the day for their military uniforms. Looking to ease the pain PAT first recruiter in Europe The Pennine Acute Trust has led the way and recruited the first three patients in Europe to a randomised placebo-controlled clinical pain relief disease study. As the first major international study targeting patients with Parkinson’s Disease, the trial is assessing the effectiveness of a medication for pain associated with Parkinson’s Disease. Dr Jason Raw, consultant physician at Fairfield enrolled the first three patients earlier in the year. As the research director of Parkinson’s Disease for the north west region, representing DeNDRoN (The Dementia and Neurodegenerative Diseases Research Network), he gets to find out what studies are being planned nationally and internationally. He said: “Parkinson’s Disease is a progressive neurological condition which affects about 127,000 people in the UK. The disease is associated with all manner of physical symptoms, including pain. This may be musculoskeletal or neuropathic, but it’s known to be one of the worst symptoms from the patient’s point of view. People also find that their movements become slower, they have tremors and rigidity.” Patients who volunteer to take part in the trial must have severe pain according to a seven day pain diary which they fill in during their screening period. If they are suitable to be included on the trial they are randomly chosen to receive a placebo or study drug painkiller. They are then monitored at the programmed investigations unit (PIU) at Fairfield General Hospital over a period of months and assessed for their levels of pain experienced. Other symptoms of their Parkinson’s Disease are also evaluated. Dr Raw is thrilled that Pennine was the first recruiter to the study within Europe. He said: “As this is a competitive study it is excellent that Pennine was quick off the mark to put the first patients forward. We have a target of 32 patients in the UK and as we have been so proactive in the recruitment stage, we expect to exceed our target. “The patients have been recruited through movement disorder clinics within the Trust. We started it initially at Fairfield and then branched out to Rochdale and Oldham. “Hopefully if the study shows a benefit of the drug in treating pain associated with Parkinson’s Disease, this can be disseminated through conferences and publications and so influence the treatment practice for the benefit of patients with Parkinson’s globally.” Instrumental in achieving the Trust taking up the research study was the work of the research and development team. Dr Raw said: “Dr Steve Woby and his team organised everything for us in a very timely way which allowed us to commence so early on the study. “As a Trust, this is of huge benefit as we enhance our reputation as being able to recruit to studies, both on time and to target in terms of the number of patients recruited. Hopefully this will make Pennine Acute attractive to pharmaceutical companies looking for sites to study their new treatments.” Dr Steve Woby, head of research and development at Pennine Acute, said: “The Trust is actively involved in clinical research and this participation is essential to the continual quest for improvement in treatments and therapies for patients. ”The fact that Dr. Raw is the research director for Parkinson’s Disease for the north west region is brilliant for the Trust. Dr. Raw and his team, with excellent support from DeNDRoN, have really helped to establish the Trust as a place to conduct high quality research into Parkinson’s Disease. Only by conducting high quality research will we find out what treatments are most effective for patients.” Patients with Parkinson’s Disease can take part in the trial at Fairfield General Hospital by talking to Dr Raw at Fairfield, Dr Vassallo at The Royal Oldham Hospital and Dr Namushi at Rochdale Infirmary. Several members of the Trust’s hospital staff including doctors, nurses and other health professionals, volunteer as reservist medics with the Territorial Army Medical Services Unit. Reservist volunteers may be deployed to staff Territorial Army (TA) medic units, such as Camp Bastion in Afghanistan. John Jesky, Trust Chairman said, “The Pennine Acute Trust fully supports our brave, dedicated and highly skilled staff who choose to volunteer with 207 (Manchester) Field Hospital (Volunteers) Medical Services Unit in the Territorial Army. We recognise and applaud the vitally important role that our staff bring to the unit. And, in turn, the experience, skills and qualities that our staff develop from their involvement with the TA can be offered and transferred to colleagues to develop the services we provide to patients here.” Janet Mills, Heart Failure Specialist Nurse said, “As a heart failure specialist nurse working for PAT I find the work challenging and rewarding. I am also a Captain with 207 Field Hospital Manchester and have undertaken tours of duty in Afghanistan working on the wards at Bastion. As part of the nursing team in 207 I have been given the opportunity to further develop my leadership and nursing skills working as a nurse and also training as a soldier.” “I am also currently working with the 207 Field Hospital in arrangements for the Pennine Acute Trust Hospital Challenge to be held later this year and will be involved both as a participant and with the directing team. The aim of the hospital challenge, involving teams of staff at the Trust, is to learn new skills presented in the command tasks which each team works through. The command tasks are challenging but at the same time great fun and allow individuals the opportunity to develop and enhance problem solving and leadership skills. Camaraderie and building confidence are important components and each team work together to solve the problems.” “I shall be proud to wear my military uniform on Uniform to Work Day on 27th June”. Staff wishing to wear their military uniform should check with their manager for control of infection approval. 12 In the news June 2012 £2.25m investment to expand Fairfield’s A&E THE Trust Board has approved the investment of £2.25 million to expand and improve facilities at the accident & emergency department at Fairfield. facilities for children, including waiting areas and treatment areas; this will help ease the stress children face when they have to come to hospital. The investment will see the development of separate dedicated A&E facilities for children and young people, and the expansion of the department to separate ‘minor’ and ‘major’ cases which will improve waiting times and the patient experience. “We are a fully functioning A&E department. The staff in the emergency department continue to provide high standards of care to acutely ill and injured patients. We are also the gateway to a range of non-elective medical services at the hospital such as the primary centre for receiving stroke patients for the whole of the Trust. The decision confirms the long-term future of the hospital which provides a full range of medical inpatient services, planned day case surgery and full outpatient and diagnostic services. Fairfield’s A&E was originally designed to accommodate 45,000 patients. Last year, the department saw over 65,000 patients. Dr Kassim Ali, consultant in emergency medicine and clinical lead at Fairfield, said: “This is excellent news for the patients we serve and for the staff. The expansion will mean that we will have separate dedicated “Our major cases take priority and this development will mean we will be able to stream patients more effectively, for example, so that those with minor injuries are separated from our more critically ill patients who are brought in by ambulance. We will also have an extra fifth resuscitation bay. The expansion of clinical treatment spaces and the improved physical layout of the whole department will also help improve patient flow and have a positive impact on patients’ experience.” Penny Yates, clinical nurse matron at the A&E department, said: “This is very welcome news for the department and will help boost and make a big difference to the services we provide. It is fundamental that children can be cared for and treated by trained staff in an appropriate child-friendly environment, separate from adults. We continue to be a fully functioning emergency department. This investment will help reassure our staff and the general public that the A&E here will remain a viable service for the population of Bury, Heywood and surrounding areas.” The building work is expected to begin within the next few months and be complete by Summer 2013. Pictured above: Chairman John Jesky chatting to Stuart Greenwood, practice educator at Fairfield’s A&E. Pictured on the front page: Some of Fairfield’s A&E staff with Trust chairman, John Jesky. Rochdale Mayor ‘impressed’ by services The Mayor of Rochdale said he was ‘very impressed’ with the range and quality of services still being provided at Rochdale Infirmary during a recent visit. The Mayor, Councillor Alan Godson, and Mayoress, Gillian Brown, were shown around a number of the Infirmary’s clinical services where they met patients and staff. Their visit included the Infirmary’s Urgent Care Centre (UCC), Clinical Assessment Unit, the newly opened Pennine Rheumatology Centre, and the day surgery unit. During their tour of the Clinical Assessment Unit (CAU), the Mayor and Mayoress met patient Gladys Wolfenden, 89, from Rochdale. The Mayor of Rochdale, Councillor Alan Godson, said: “The people of Rochdale are very lucky to have the facilities here. People should recognise and talk positively about what services we have got here and the ways in which the staff here are developing new services and treating local residents. “I am very impressed with what I have seen. The new Rheumatology Unit that has just opened is fantastic and the day surgery unit in particular is excellent. The staff I have met are all very passionate and positive to be working here. They are super.” Pictured: Patient Gladys Wolfenden from Rochdale with Cllr Alan Godson, on the Clinical Assessment Unit. Main picture the Mayor and Mayoress of Rochdale with staff from the CAU. In the news m a e t r e c n a c t s a e r b s ’ e n i n n Pe d r a w a l a n o i t win na 13 Pennine’s breast service staff are celebrating after winning a national award for improving the surgical pathway for patients. Awarded as part of the NHS Improvement’s agenda on delivering major breast surgery as a day case or one night stay, hospitals within cancer clinical networks were asked to demonstrate how their team had made the improvements to breast cancer services in their area. Named as the winner, along with Lancashire Teaching Hospitals NHS Foundation Trust and St Georges Healthcare NHS Trust, Pennine Acute has received a token sum of £500 from NHS Improvement to be spent within the breast service. Patients undergoing breast surgery traditionally stayed in hospital for around five days. However, it has been recognised by NHS Improvement, who have been working with clinical teams across England to transform the way in which breast surgery is delivered, that this could be further reduced to a day case procedure or with a single overnight stay. Pennine Acute implemented the new way of working in April 2011. Consultant oncoplastic breast surgeon and 23 hour lead, Mr Mohammed Shamim Absar, headed up a team which transformed the way in which the service was delivered. He said: “Patient acceptability, safety and satisfaction were identified as the key motivating factors in planning the change in the service. We used to have an average post surgery inpatient length of stay of 4.2 days. However with a total change of pathway for breast surgery patients, the total length of stay is now two days for mastectomy and 0.6 days for breast conservation patients.” Mr Absar continued: “Patients are initially seen by breast care nurses who will assess their suitability to go on the new 23 hour pathway. Most patients are very happy to be treated as a day case or go home after one overnight stay as they want to get back to their normal life.” Imelda Hughes, Macmillan breast clinical nurse specialist and the nursing lead for the project, added: “Community nurses have received additional specialist training to deal with wounds, drains and dressings from the surgery as they follow up the patients’ care in the community post discharge from hospital. Pennine breast care nurses also ring the patients at home to check that everything is going well three days after their hospital treatment.” 90% of patients felt that the information, standard of care and level of support at diagnosis, admission and discharge was good or excellent. Miss Janet Walls, consultant and clinical lead - breast services, is delighted at the unit’s triumph. She said: “The breast unit is delighted to be recognised as providing an excellent and improved surgical pathway for patients undergoing breast surgery. The multidisciplinary team have worked hard to achieve this standard of care, using innovative and motivational ideas. Pennine Breast Unit is looking forward to spending the prize money on the purchase of suitable post operative bras for patients who have undergone a mastectomy.” n P atients needing breast surgery attend outpatient clinics at North Manchester General Hospital and The Royal Oldham Hospital, but undergo their surgery at North Manchester. Mr Absar, Clare Brearley and Imelda Hughes pictured above with a mammogram machine, and below, the rest of the team. The team which brought the success to Pennine included: n M r Mohammed Shamim Absar – consultant oncoplastic breast surgeon n Imelda Hughes – Macmillan breast clinical nurse specialist n C lare Brearley – Macmillan advanced nurse practitioner and lead nurse breast services n A manda Snippe – Macmillan clinical nurse specialist n J une Burns – Macmillan breast care nurse n D anielle Koomen – directorate manager, general surgery n L ynn Hulston – assistant directorate manager, general surgery 14 People June 2012 On top of the world for children’s charity The children’s ward and neonatal unit at North Manchester had a special visit from a team of charity trekkers in April. Billed as a reunion, the visit was organised by Medquip4kids charity and consultant paediatrician Dr Toni Tan, who took part in a fundraising trek in Morocco last year with the charity. He invited his fellow trekkers to look around the unit to see where some of MedEquip4Kids’ money has been spent over the years. Dr Tan, who has worked at the Trust since 2003, has been involved with the charity for many years. He said: “MedEquip4Kids is a children’s charity which raises money to provide paediatric medical equipment and facilities for hospitals and community health teams. Their aim is to help ensure babies, children and teenagers receive the best possible care when they are sick or injured and so will fund items which are known to improve the care provided to children, but are not readily available within the NHS’ limited budgets. “I have seen the great work which they do as we have received an ultrasound machine from them for the neonatal ward and they also funded equipment for the new women’s and children’s development which opened at North Manchester General Hospital in 2009.” Challenged to each raise £2,600 on their five day trek through the Anti Atlas region of Morocco, the team found it tough going as they were walking through difficult terrain in hot and dry conditions. Dr Tan continued: “Each day we were told that our morning trek would last for about four hours, and our afternoon trek for around three hours. However it was always two hours longer than we had anticipated! We did develop good team work though and enjoyed the beautiful surroundings which we were walking in. “I was surprised that wherever we stopped, a child would appear from seemingly nowhere to sell us small handmade jewellery. Even when we reached the top of a summit a child appeared there with us. “The last day was the hardest trek and we reached our final destination well after sunset. Everyone was hungry and irritable and people without torches had to huddle together around those who had light. We could see our hotel in the distance and when we finally reached it, the simple shower and mint tea we received as a welcome seemed to be the most delightful pleasures I have experienced!” Rose Franks, fundraising co-ordinator at MedEquip4Kids said: “This was a fantastic opportunity for the Moroccan participants to get together and see the valuable work of MedEquip4Kids. Toni is so passionate about his job and explained how important the medical equipment funded by MedEquip4Kids is, in the care of babies and children at North Manchester General Hospital. A huge thank you to all the participants for their hard work in both fundraising and training for this international challenge.” 15 News - Trust stories Thought for the month by Rev Susan Wood Not enough time! Quality time! On time! Leisure time! Spending time! How often do we mention the word ‘time’ in our everyday conversations? TV presenter Fiona Phillips to host PAT staff awards TV presenter, journalist and Alzheimer’s campaigner Fiona Phillips has been confirmed as this year’s special guest to host the Trust’s Staff Awards in June . Fiona is one of Britain’s best-loved television presenters and broadcaster after 12 years as the lead presenter on GMTV . During her time on the GMTV sofa, her warmth and genuine interest has drawn interviewees from all walks of life, from real life stories told by the people whose lives have been affected by the events featured on the show, to celebrities and politicians . But in August 2008, Fiona announced that she was to quit the GMTV sofa, revealing that her father had been diagnosed with Alzheimer's just a year after her mother had died of the disease and that she had decided to devote more time to him and her family . Fiona is an Ambassador for Age UK, a Patron of the Alzheimer’s Society and a passionate Alzheimer’s campaigner after sadly losing both her father Neville and mother Amy, from the illness . Since leaving GMTV, Fiona has presented a number of different programmes including a very personal and emotional film about dementia; ‘Mum, Dad, Alzheimer’s and Me’ for Channel 4 . Over 300 staff nominations have been received across all divisions and sites for this year’s awards . Divisional winners will be invited to the final awards celebration dinner at Manchester City FC Etihad Stadium . The event is being supported by Weightmans, Vinci Construction UK Ltd, NG Bailey, G2 Speech, ISoft, Mitie, APS print and management suppliers and Corporate Design Company (CDC) . Watch out for a full round up of the awards event in the next edition of Pennine News. Nursing Times Awards 2012 - now open for entries THE Nursing Times Awards 2012 profiles good practice and highlights innovations that have been implemented by frontline nursing staff . This is a great opportunity for individual nurses or teams at Pennine Acute to celebrate their achievements and successes . Take a look at the 18 categories and decide where you might promote your initiatives and share your work nationally . Each category winner (individual or team) will receive £1,000 of prize money . The awards are announced at a prestigious ceremony at London's Hilton Hotel, Park Lane, on 31 October . Closing date for entries 29 June . For full details and how to enter visit www .ntawards .co .uk At the beginning of June we will have an extra Bank Holiday to celebrate the Queen’s Diamond Jubilee, possibly giving us extra time to spend with family and friends . So how do we spend our time? For those in employment, time may well be spent balancing work and family commitments with little time left to ourselves . We can then become stressed and over tired and feel that we can give little energy to anything extra, using those precious Bank Holidays, weekends or days off ‘playing catch up .’ Increasingly too, there are those who find that they are facing unemployment or retirement and time can stretch before them bringing feelings of panic, fear and uncertainty . As a member of the spiritual care team I have become very conscious of how important it is to give people time . To give time to listen as people talk through situations and issues that they are facing during and after illness or hospitalisation and time too, for staff to articulate their concerns and worries to someone who has that valuable commodity - time to listen . Even though the demands on His time were immense, Jesus often took ‘time out’ to be alone with God to talk to Him and listen to Him, so if we follow His example and draw away from the demands and pressures that are placed upon us, if only for a few minutes, then we can be better equipped to use the time that we have effectively . In whatever way you choose to spend your time on the ‘extra’ Bank Holiday, and even if you are called to work on that day, may you have the opportunity to take ‘time out’, if only for a few minutes, to rest and re-energise yourselves spiritually, emotionally and physically . 16 Staff room - noticeboard June 2012 d r a o b e c i t o n f Staf Retirements Happy birthday Happy 60th birthday to these two young ladies from North Manchester General Hospital. Whatever the air at North has to offer, the staff are thriving on it, as we can see that staff nurses Evie Hart and Mary Hastings look much younger than their 60 years! All your friends and colleagues wish you both a great birthday and a lovely journey through the rest of your life! Thanks for caring Anne Morris would like to say thank to all friends and colleagues for their good wishes, flowers, cards and gifts received on her recent retirement. A special thank you to friends in the surgical division at Oldham and especially the fantastic people that make up the vascular unit team - your continued support particularly over the past year has been much appreciated and I am going to miss you all. Make a date for reunion The Trust wished Mr Bernard Sylvester all the best following his recent retirement. Mr Sylvester has been a long serving member of the upper limb and orthopaedic team at North Manchester General Hospital and Ancoats for 34 years. He developed the upper limb surgery service in the North of Manchester and he was instrumental in the instigation of a dedicated trauma list across the region. Many of the people he has trained over the years have become orthopaedic consultants all over the country and he has trained over 100 registrars in his time with the NHS. He had a very strong relationship with his colleagues and was CAT Lead for the Trust hospitals for many years. Well respected, he will be sorely missed by his colleagues who wish him well in his future pursuits. Mr Sylvester plans to spend a lot more time catching up with his three children and two grandchildren who live across the country, now that he has retired. Striding out to retirement Keen walker Gill Cotterill retired from her post of physiotherapy site lead for inpatients and community at Bury at the end of May. Working within this role for the last five years, Gill previously spent several years as a musculoskeletal physiotherapy superintendent at Oldham. Her colleagues will miss her and wish her all the best for the future, especially as she plans to complete the West Highland Way walk in September. Farewell Lola Staff on ward I5 at North Manchester wished a long serving member of staff a happy retirement. The North Manchester Nurses’ League reunion will be held on Saturday 9 June at the post graduate centre at North Manchester General Hospital, from 10.00am. Lunch must be prebooked. Staff nurse Lola Lumsden retired from the NHS after 37 years service. For further information contact Mary Varey on 0161 665 3190 or email [email protected] Goodbye and good luck Lola from all your friends and colleagues on wards I5 and I6. Best wishes for your new life in Yorkshire. Enjoying a party at the Red Hot World Buffet in Manchester, Lola was treated to jewellery and vouchers as presents. Enjoy the rest Frances After working for the hospital for 32 years, initially in psychiatry and then in rheumatology as a medical PA, all her colleagues, past and present, would like to wish Frances Jones a long, happy and well deserved retirement. Thank you for all your hard work over the years. Enjoy your retirement. You’ll be greatly missed. Well done Congratulations to Dawn Mellor and Michelle Haynes, from all your colleagues in The Royal Oldham Hospital outpatient department. Dawn has passed the British Casting Certificate after a year of intense study and Michelle has passed the venepuncture course.
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