Business Support
Salary survey 2016
www.khpeople.com
Contents
INTRODUC T ION3
2015: Strong growth in permanent roles
3
2016: The importance of support roles 3
SALARY SURVEY
Understanding the 2016-2017 Salary Survey
4
4
Administration5
PA and Secretarial
8
p3
INTRODUCTION
INTRODUC T ION
2015: Strong growth in permanent roles
The start of last year brought with it good news. The rise in employment
Across the sector, the demand for legal secretaries is seeing a significant
seen in 2014 was reflected in early January 2015 in the form of strong growth
resurgence. And likewise, the PA field is experiencing a revival. During the
in the number of permanent roles. And this growth continued throughout
recession, it was common for organisations to assign one PA to more than one
the year, signalling a promising trend for the permanent employment market.
executive. But as the economy returns to a pre-recession state, companies
According to data from the Association of Professional Staffing Companies
are once again reverting to traditional practices; with many seeking niche
(APSCo), recruitment companies were advertising 16% more live vacancies in
roles such as bilingual PAs.
mid 2015 than the previous year. The increase coincided with the UK Labour
Market figures at the time from the Office of National Statistics (ONS); which
Inevitably, these demands have resulted in raised salaries and better
reported that there were 31.05 million people in work between February and
benefit packages, as employers aim to retain their most capable staff in
April. That’s 424,000 more than for the year before.
what is a competitive market. To accommodate this, hiring practices have
also dramatically improved compared to those used during the recession.
The October edition of the same report revealed a milestone for UK
Speed and strategy are now vital for keeping up with newly created roles
employment. The figures for full-time employment showed a year-on-year
and assisting strained teams. Previously, businesses had the luxury of short-
increase of 291,000; helping take the overall employment rate to 73.6% – the
listing applicants who matched all of their criteria before engaging them in
highest rate since records began in 1971. Ultimately, the year ended on a high.
numerous rounds of interviewing. But this no longer remains effective. Instead,
it is becoming increasingly common to have key decision-makers present in
the initial rounds of interviewing.
2016: The importance of support roles
Following the realisation that support staff are paramount to growth,
companies within the business support sector are continuing to capitalise
on the current recovering market. In particular, permanent recruitment is
experiencing a further boost – many companies are bringing in temporary
recruits, only to later make them permanent employees.
p4
SALARY
SURVEY
SALARY SURVEY
Understanding the 2016-2017 Salary Survey
The Kingsley Hamilton People 2016/17 salary survey provides an understanding
As a specialist recruitment consultancy, Kingsley Hamilton People has many
into today’s recruitment market for the Business Support sector. It includes
years of experience in placing talented individuals in the perfect role, at
up-to-date information that’s available from HM Revenue & Customs (HMRC),
exactly the right time. Talk to one of our expert consultants today to discuss
the ONS and APSCo in the current hiring market and any issues facing
your professional future.
professions in the sector. We acknowledge that salary ranges may vary by
industry and are reflected by other factors such as niche skills.
For more information, please visit our website www.khpeople.com.
Permanent recruitment is experiencing a further boost – many
companies are bringing in temporary recruits, only to later make
them permanent employees.
p5
SALARY
SURVEY
Administration
ADMINISTRATION
Commerce & Industry
Salary Per Annum (£ range) by Location
Title Position
London
South East
England
East of England
South West
England
Midlands
Yorkshire & the
Humber
Office Manager
30,000 – 40,000
24,000 – 30,000
20,000 – 30,000
18,000 – 25,000
20,000 – 25,000
18,000 – 25,000
Administrator
20,000 – 30,000
16,000 – 24,000
17,000 – 23,000
16,000 – 22,000
16,000 – 22,000
17,000 – 23,000
Receptionists/Telephonists
20,000 – 25,000
16,000 – 22,000
13,000 – 19,000
13,000 – 18,500
14,000 – 18,000
14,000 – 18,000
Data Entry Operator
17,000 – 23,000
15,000 – 19,000
13,000 – 15,000
13,000 – 16,000
13,000 – 15,000
13,000 – 15,000
Executive Assistant
37,000 – 49,000
31,000 – 41,000
29,000 – 38,000
27,000 – 35,500
26,000 – 35,000
26,000 – 35,000
Personal Assistant
27,000 – 44,000
22,000 – 36,000
21,000 – 33,000
19,000 – 31,000
19,000 – 31,000
19,000 – 31,000
Senior Admin Assistant
27,000 – 38,000
22,000 – 24,000
20,000 – 29,000
19,000 – 27,000
19,000 – 27,000
19,000 – 27,000
Junior Admin Assistant
20,000 – 31,000
16,000 – 25,000
15,000 – 23,000
14,000 – 22,000
14,000 –22,000
14,000 – 22,000
Title Position
North England
Wales
Scotland
Northern Ireland
Office Manager
18,750 – 25,500
18,000 – 25,000
20,000 – 25,000
20,000 – 25,000
Administrator
16,000 – 20,500
15,000 – 18,000
15,000 – 20,000
15,000 – 20,000
Receptionists/Telephonists
13,500 – 17,750
13,000 – 16,000
14,000 – 22,000
14,000 – 20,000
Data Entry Operator
13,500 – 15,000
13,000 – 15,000
13,000 – 14,000
13,000 – 14,000
Executive Assistant
26,000 – 35,000
26,000 – 34,000
28,000 – 38,000
27,000 – 36,000
Personal Assistant
19,000 – 31,000
19,000 – 30,000
21,000 – 33,000
20,000 – 31,000
Senior Admin Assistant
27,000 – 38,000
19,000 – 26,000
20,000 – 29,000
22,000 – 31,000
Junior Admin Assistant
14,000 – 22,000
14,000 – 22,000
15,000 – 24,000
14,000 – 23,000
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ADMINISTRATION – London Law Firms
Salary Per Annum (£ range) by Location
Title Position
London
Post Room/Reprographics
24,000 – 27,000
Facilities Assistant
27,000 – 31,000
Facilities Manager
36,000 – 44,000
ADMINISTRATION – Financial Services
Salary Per Annum (£ range) by Location
Title Position
London
Office Manager
38,000 – 50,000
Senior Administrator
25,000 – 35,000
Junior Administrator
18,000 – 26,000
Executive Assistant
45,000 – 50,000
Personal Assistant
35,000 – 45,000
Project Coordinator
30,000 – 40,000
Junior Secretary
24,000 – 28,000
Senior Receptionist
28,000 – 35,000
Junior Receptionist
18,000 – 26,000
SALARY
SURVEY
www.khpeople.com
p8
SALARY
SURVEY
PA and Secretarial
PA & SECRETARIAL
Commerce & Industry
Title Position
Salary Per Annum (£ range) by Location
London
South East
England
East of England
South West
England
Midlands
Yorkshire & the
Humber
PA to CEO
40,000 – 55,000
30,000 – 45,000
23,000 – 35,000
25,000 – 35,000
28,000 – 38,000
25,000 – 40,000
PA (non-board level)
30,000 – 40,000
25,000 – 30,000
22,000 – 28,000
18,000 – 24,000
20,000 – 28,000
22,000 – 28,000
Secretary
28,000 – 35,000
20,000 – 26,000
20,000 – 25,000
16,000 – 22,000
18,000 – 22,000
16,000 – 22,000
Team Secretary
28,000 – 32,000
–
–
–
–
–
Bilingual Secretary
28,000 – 35,000
–
–
–
–
–
Title Position
North East
England
North West
England
Wales
Scotland
Northern Ireland
PA to CEO
25,000 – 35,000
25,000 – 40,000
22,000 – 30,000
25,000 – 38,000
25,000 – 32,000
PA (non-board level)
18,000 – 28,000
24,000 – 28,000
18,000 – 22,000
22,000 – 28,000
22,500 – 30,000
Secretary
15,000 – 19,000
16,000 – 22,000
14,000 – 17,000
20,000 – 24,000
20,000 – 25,000
Junior Secretary
23,000 – 26,000
25,000 – 28,000
22,000 – 25,000
25,000 – 28,000
25,000 – 28,000
Legal Secretary
18,000 – 25,000
22,000 – 31,000
19,000 – 27,000
22,000 – 30,000
22,000 – 30,000
p9
PA & SECRETARIAL – London Law Firms
Salary Per Annum (£ range) by Location
Title Position
London
Legal Secretary
27,000 – 35,000
Junior Legal Secretary
20,000 – 25,000
Float Secretary
33,000 – 40,000
Team Secretary
27,000 – 36,000
Legal PA
30,000 – 36,000
Senior Legal PA
38,000 – 45,000
PA & SECRETARIAL – Financial Services
Salary Per Annum (£ range) by Location
Title Position
London
Team Secretary
28,000 – 35,000
Bilingual Secretary
32,000 – 42,000
Trading Floor Secretary
32,000 – 45,000
Junior Secretary
24,000 – 28,000
SALARY
SURVEY
Disclaimer: Figures are starting salary ranges which exclude any benefits/bonuses unless specified, and are correct at the time of printing. A dash denotes that there is an insufficient availability of data.
FURTHER INFORMATION
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Tel: 020 7078 0213 | Fax: 020 7719 0211
Website: www.khpeople.com | Email: [email protected]
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