Safe Sustainable Steel 2010 Corporate Responsibility Report ArcelorMittal Mexico About Us ArcelorMittal is the world’s leading steel and mining company with a presence in more than 60 countries. We are the leader in all major global steel markets, including automotive, construction, household appliances and packaging, with leading Research and Development (R&D) and technology, as well as sizeable captive supplies of raw materials and far-reaching distribution networks. Through our core values of Sustainability, Quality and Leadership, ArcelorMittal commits to operating in a responsible way with respect to the health, safety and well-being of its employees, contractors and the communities in which we operate. We take a leading role in the industry’s efforts to develop breakthrough steelmaking technologies and we are actively researching steelbased technologies and solutions that contribute to combating climate change. In 2010, ArcelorMittal had global revenues of $78.0 billion and crude steel production of 90.6 million tons, representing approximately six percent of world steel output. Mexico Locations Sonora Monterrey Volcano Mine ArcelorMittal Celaya Celaya Gto. Peña Colorada Mine Adminitrative Offices Mines Flat Carbon Long Carbon ArcelorMittal Tultitlán México City ArcelorMittal Córdoba Lazaro Cardenas, Mich. Aquila Mine Miriam Faraon Mine Las Truchas Mine ArcelorMittal Lázaro Cárdenas ArcelorMittal Las Truchas ArcelorMittal is transforming tomorrow by... Investing in our people Making steel more sustainable Investing in our communities ...all this is underpinned by Transparent governance ArcelorMittal Mexico ArcelorMittal Mexico is the largest steel producer and slab exporter of the country. With industrial presence in four states, in 2010 ArcelorMittal Mexico produced 3.8 million of tons of steel and 3.95 million of tons of iron ore. In Mexico, ArcelorMittal employs more than 6,000 men and women across four integrated steel producing and mining facilities. About Us | 2010 ArcelorMittal Mexico Corporate Responsibility Report Letter from Mexico Leadership A year of certifications and continuous improvement 2010 was a year of big challenges as we began to move out of the economic crisis, but it was also a year of important achievements for ArcelorMittal Mexico. Though our production remained below the 2008 levels, this did not prevent us from keeping focused on the four pillars of Corporate Responsibility (CR): investing in our people, making steel more sustainable, enriching our communities and transparent governance. Our business is closely tied to our CR strategy. Given this connection, I am pleased to report that ArcelorMittal Mexico accomplished solid production results in 2010, both in our steel plants and mines, demonstrating how we’ve adapted in the post-crisis world. The safety of our people comes first. We work vigilantly to ensure our people are aware of safety risks and prepared to handle their jobs in a safe manner. At our largest production operations, we obtained the important safety management certification, OHSAS 18001, underlining our commitment to Health and Safety. We continue to progress toward the Journey to Zero and building a culture of safety that will allow us to accomplish zero incidents. There is work to do, but I am confident through partnership with the union and employee engagement we can continue to improve. production sites. Having these certifications demonstrates we continue to increase the sustainability of our operations. Within the framework of the ArcelorMittal Corporate Responsibility strategy, we focus our social investment projects on the communities around our industrial units. Through the priority areas of activity: Education, Health and Safety, and Social Promotion, we invested nearly half million US dollars in 2010 (approximately 5.6 million pesos). These projects and programs ensure the wellbeing of these communities. We recognize that being transparent in our operations and governance is essential for acting responsibly. ArcelorMittal Mexico formalized a CR governance committee to guarantee to our stakeholders that we are working in the most responsible way and that all our procedures are completely transparent. Table of Contents 2 Investing in our people 4 Making steel more sustainable 6 Enriching our communities 8 Transparent governance In 2010, we have advanced our efforts to secure a more responsible operation. We also further instilled our brand values of Sustainability, Quality and Leadership in our people, based on a strong focus on Corporate Responsibility. Transforming tomorrow is an ambitious but achievable goal. To be successful in this we have to keep working together, both with our employees and with our communities, and with one clear view: our Company is only as good as its people and the communities in which we operate. Producing Safe Sustainable Steel is fundamental for ArcelorMittal Mexico, and this is why we implemented several programs and actions to reduce our environmental impact, while improving the sustainability of our products. Last year we invested $6 million (approximately 75.8 million pesos) in capital environmental projects to further improve the environmental systems and emission reduction technology at our operations. During 2010, we made progress on environmental certifications, receiving ISO 14001 certification at three facilities for responsibly managing environmental impact and ensuring a proper system was in place. We also received re-certifications in Health and Safety and Quality at our major Bill Chisholm CEO, ArcelorMittal Mexico 2010 ArcelorMittal Mexico Corporate Responsibility Report | Letter from Mexico Leadership | 1 Investing in our people At ArcelorMittal Mexico, we recognize that our people are our most valuable resource, and their contributions to all facets of our business are what sustains and drives our company forward. For this reason, we prioritize their health and safety and constantly seek ways to improve their development opportunities. Journey to Zero It is the goal of ArcelorMittal worldwide to have no workplace accidents, and ArcelorMittal Mexico takes this goal seriously. More than a statement, Journey to Zero is a company-wide initiative to create a culture of zero accidents. We regularly conduct shop floor audits and evaluations to monitor and track safety practices within our facilities. We also hold training sessions to teach plant personnel how to effectively detect and correct risky behavior. In 2010, ArcelorMittal Mexico experienced an 18.7 percent increase in Lost Time Injuries (LTI). Even thought we saw an increase from 2009 to 2010 for LTI, it is important to note this change was partially affected by a revision in the criterion used to qualify injuries. The new standards are more stringent and to continue progress against these new standards, specific actions to improve safety were taken in several areas, including: •A dded 40 hours of special training for all front-line supervisors • F ormalized Fatality Prevention Standards and corresponding Fatality Prevention Audits were implemented • Identified employees to serve as safety stewards during major planned shutdowns to further increase vigilance and ensure safety leadership during times when risks can increase These actions will help ensure we make progress on our Journey to Zero. Training our People 117,188 training hours completed in 2010. OHSAS certification In 2010, ArcelorMittal Lázaro Cardenas, Truchas mine, and Celaya facility obtained OHSAS 18001 safety certification. This monitoring system provides the framework to improve health and safety practices and performance within the workplace. The implementation of OHSAS certification is vital to advancing our health and safety programs. Safety training and equipment Essential to improving our safety performance is thoroughly training our employees to work vigilantly and carefully. All employees, unionized, salaried, and contractors must undergo safety training. In 2010, this included a total of 56,574 health and safety-specific training hours for all employees and 60,614 total training hours for contractors. Our unionized employees receive extensive training in maintenance and operation, which includes safety and environmental training. Our non-unionized employees receive similar training, and must additionally attend behavioral and quality instruction. Maintaining proper safety equipment is equally important to reaching our safety goals. In 2010, we purchased 50 new selfcontained breathing apparatuses, 45 fall protection rescue kits, and 50 confined space rescue kits. Updating our safety apparatuses prepares us for emergency situations, even as we work towards ensuring that these situations do not occur. 2 | Investing in our people | 2010 ArcelorMittal Mexico Corporate Responsibility Report Improving the Health of Our People Necessary to achieving the best working environment for our people is to offer employees the opportunity to monitor their health and keep a healthy life-style. Medical services and programs We offer annual voluntary and confidential, medical screenings to all unionized and salaried employees to help prevent health problems. In 2010, more than 2,800 employees underwent a periodic medical exam. Screening for Prevention 2,881 Health Screenings provided to employees in 2010. We recognize that our female employees may have different medical needs than our male workers, and protecting their health is equally important. Through the Women’s Health Prevention Program, 100 female employees received gender-specific medical check-ups in 2010. We have a variety of medical laboratory special services available for employees as needed, including blood tests, urine tests, hepatic profiles, and specific prostate antigen tests. Essential to caring for the well-being of our employees is ensuring that their families have access to proper medical attention as well. All members of an employee’s immediate family are able to access the plant’s medical services, both basic procedures and special tests, at no charge. Wellness initiatives Training Exercise is key to well-being, and recent studies have shown that Mexico faces the rising challenge of childhood obesity. To encourage exercise both within our workforce and for their families, our Lazaro Cardenas and Celaya facilities organized Health Walks in early 2010. The Lazaro Cardenas Health Walk kicked off their Health and Safety Week, while Celaya organized a walk as a separate event. We realize the importance of advancing our employees’ skills and career opportunities. ArcelorMittal Mexico offers a variety of educational programs to employees to enrich their knowledge and skills, and support a rewarding work experience. Specific examples include: Our Cordoba facility decided to build on the success of the first two health walks in our Mexico operations, organizing their own Health Walk later in the year. Around 150 employees and their families participated in the inaugural Cordoba ArcelorMittal health walk. Due to the overwhelming success of the first walk in Cordoba, a second one is already in the works. These types of events demonstrate our commitment to the wellness of our employees and their families. Diversity and Career Development Recruitment efforts As a large employer, we recognize our responsibility to support local communities. We recruit the majority of our unionized workforce locally in partnership with the union, and we give preference to local candidates when hiring for non-unionized positions. • Core Leadership and Managerial Skills Training, Talent Pipeline Programs and Executive Education Programs • On-the-job training, in the form of internships, for students from local technical and professional school programs Mexico has an annual scholarship program for employees’ children. In 2010, we gave out 375 scholarships – 100 for primary school, 100 for secondary school, 100 for high school, and 75 for bachelor’s degree seeking students. “At ArcelorMittal, we want to develop and retain the best talent of the region and, with this scholarship program, we are advancing in the right direction.” – Cynthia Arrendondo, Human Resources, Director, ArcelorMittal Mexico Providing summertime learning Hands-on training Summer camps are offered at Lázaro Cardenas, Tultitlan, and Cordoba. In 2010, a total of 600 children, including employees’ children and those from the local orphanages, participated in the educational camps. 139 Interns received hands-on training in 2010. Supporting the education of employees’ families As we are able to develop skills and abilities locally, the sustainability of our communities is greatly enhanced. Therefore, ArcelorMittal Local children enjoy learning at summer camp offered at ArcelorMittal Lazaro Cardenas. Age of Employees Years with ArcelorMittal Mexico Shown as percentage of Mexico workforce (hourly and salaried) Shown as percentage of Mexico workforce (hourly and salaried) 35.1 26 31.5 21 14.9 17.5 14.6 .14 <20 1.2 20-29 30-39 40-49 50-59 60-69 12.8 14.2 5.6 .02 >70 0-5 6-10 11-15 15-20 21-25 26-30 5.3 31-35 0.3 36-40 2010 ArcelorMittal Mexico Corporate Responsibility Report | Investing in our people | 3 Making steel more sustainable Reducing our environmental footprint is essential to achieving ArcelorMittal’s goal of producing Safe Sustainable Steel. ArcelorMittal Mexico has implemented a variety of programs and projects to reduce our environmental impact while improving the sustainability of our product. In 2010, we invested $6 million on environmental projects at our operations. Environmental Policy ArcelorMittal Mexico subscribes to our global environmental policy, which aims to reduce our company’s footprint and increase the sustainability of our operations and product. As a global, diverse company, ArcelorMittal has the advantage of being able to find and enact best practices from operations throughout the world. Our Environmental Policy has several tenets, all aimed at reducing our impact by improving our materials usage, operational efficiency, product sustainability, compliance, and monitoring. This includes increasing employee, supplier and contractor commitment to enhancing environmental performance. Environmental sustainability is a complex, continuously evolving process. ArcelorMittal Mexico is committed to doing our part in achieving our corporation’s overall objective of producing safe sustainable steel. Managing our Impact The ISO 14001 environmental management system is an internationally accepted standard for responsibly managing environmental impact, and it has detailed requirements for processes, community engagement, and monitoring. In September 2010, we obtained ISO 14001 certification for our largest facility- Lazaro Cardenas, as well as the Truchas mine and the Celaya facility. Capital Environmental Projects $6 million USD (approximately 75.8 million pesos) spent on projects in 2010. Improving our processes Reducing our footprint requires proactive innovation to make our facilities and processes more efficient. In 2010, we spent more than $6 million USD (approximately 75.8 million pesos) on capital environmental projects. These projects included the installation of dust collectors systems in Direct Reduced Iron (DRI) handling area, additive loading system in Electric Arc Furnaces (EAF), Basic Oxygen Furnace (BOF) process and Port Facilities. We also have started installation of a secondary emission collection system at the EAFs to control fugitive emissions from scrap loading, constructed a warehouse to control byproducts form the production process and installation of new dust control systems throughout our operations. Reducing our energy use By reducing our energy use, we are able to lessen our environmental impact, increasing the sustainability of our operations. In 2010, we reduced energy use by 2.2 percent, and we seek to continue this positive trend. Reducing Energy Use 2.2% reduction in energy use at ArcelorMittal Mexico operations. As part of our energy use reduction program, we recycle as much blast furnace gas as possible which is then used to generate 4 | Making steel more sustainable | 2010 ArcelorMittal Mexico Corporate Responsibility Report electricity for use in operations. This process not only decreases our consumption of energy from external sources, it also reduces emissions, thus decreasing our overall environmental footprint. Blast furnace gas recycling has been conducted in many areas of the plant since the beginning of operations at Lazaro Cardenas. This process was rolled out for the first time in 2010 at the rebar and wire rod rolling mills. In 2010, 84.2 percent of the total blast furnace gas produced was recycled for use in internal electricity generation. Blast Furnace Gas Recycling 84% of blast furnace gas was recycled to produce electricity used internally at ArcelorMittal Mexico operations. Reducing emissions ArcelorMittal has committed to reducing our global CO2 emissions by 8 percent globally by 2020. ArcelorMittal Mexico is making strides towards contributing positively to the achievement of this goal by implementing energy efficiency and emissions reduction programs. In 2010, ArcelorMittal Mexico created 1.81 tons of emissions per ton of steel produced. From 2009 to 2010, we reduced total emissions by more than 7,800 tons, primarily by implementing natural gas alternatives at our rolling mill in Lazaro Cardenas. Recyclability of steel With infinite recycling capability, steel is the world’s most recyclable material. More steel is recycled worldwide than all other materials combined. As part of our production process, we re-use scrap steel to form new steel. In 2010, we recycled nearly 270,000 total tons of scrap steel at ArcelorMittal Mexico. Building Mutually Beneficial Water Partnerships ArcelorMittal commits to managing our water footprint by identifying ways to reuse, recycle and properly manage water resources. We view water as a local issue and at our Lazaro Cardenas facility we worked with the city of Lazaro Cardenas to support its water treatment facilities. In 2007, the municipal government of Lazaro Cardenas rehabilitated three water treatment facilities to help reduce water pollution within the region. To help support this initiative, ArcelorMittal Mexico signed an agreement with the government in 2009 to buy the treated water from one of the city’s plants and re-route to our operations. Our payment of more than $650,000 annually to the municipality for our cooling water helps ensure the continued operation of the water treatment plants and also supports the cooling system in our steel operations. The local water treatment plants play a critical role in reducing water contamination and pollution along with the associated public health and environmental impacts. Environmental Education Essential to improving our environmental performance is educating our employees about sustainability. On June 5, we participated in 2010 World Environment Day, themed “Year of Biodiversity.” Employees participated in workshops about the flora and fauna within the Lazaro Cardenas campus as a way to educate themselves about the animals and plants they see on a daily basis. The day resulted in the creation of two environmental campaigns to be implemented within our facilities. The first aims to protect Bill Chisholm, CEO, ArcelorMittal Mexico, speaks at 2010 World Environment Day activities at the Lazaro Cardenas facility. Employees plant native species at the Lazaro Cardenas facility. More than 1,400 employees volunteered in sustainability projects during World Environment Day across ArcelorMittal Mexico facilities. trees by requiring rigorous evaluation before cutting down any tree. The second campaign centers on traffic awareness, aimed towards increasing safety for both our employees and animals that may be crossing roads. Within the reserve, there is a 5-acre groundwater lake upon which many species of wildlife and plants rely, including crocodiles and mangroves. In 2006, this lake was invaded by an aquatic fern species that quickly expanded, killing many of the native plants and animals living within the waters. After considerable manual efforts and consultation with biologists, a solution was applied. Today, the lake is clear of the invasive ferns, and the native and migratory species are once again able to take advantage of its clean waters. Before ArcelorMittal Lazaro Cardenas undertook conservation work to remove the aquatic fern species encroaching on the lake. The lake fully restored and clear of invasive ferns. Protecting Our Environment We are proud of a unique feature of our Lázaro Cardenas campus: a 653-acre ecological reserve. The area has been protected since the 1980s, and its wetland habitat has made it a favorable home to a variety of species, including endangered iguanas, white-tailed deer, and crocodiles. These animals have been endowed with special protection status via an Environmental Management Unit, given by the federal Environmental Agency (SEMARNAT). In support of and approved by SEMARNAT, ArcelorMittal designed a species management plan to protect these animals and promote education and conscientiousness amongst our workforce. We consider ourselves privileged to host such an array of rare and valued species on our site, and we have taken great strides to ensure that their habitat remains protected for the future. To further support the reserve’s wildlife, we opened a veterinary center within our facility to provide medical treatment to the native animals. Equipped with emergency medical equipment, a surgery table, an egg incubator, and other necessary veterinary devices, the center is able to provide medical attention to the variety of animals who call the ecological reserve home. With the support of the Lazaro Cardenas Municipality, the center also launched a spay and neuter program to help reduce the population of stray dogs and cats. Stray dogs and cats pose a threat to the native wildlife, and present a large animal control challenge to the municipality. ArcelorMittal is therefore supporting the government’s efforts while protecting the reserve. 2010 ArcelorMittal Mexico Corporate Responsibility Report | Making steel more sustainable | 5 Enriching our communities We recognize our duty to assist our greater communities through donations, resource sharing and employee volunteerism. We focus our community efforts primarily in education, social services, and health. Through the ArcelorMittal Foundation, we sponsor a variety of community enrichment activities. In 2010, we gave $445,000 USD in the communities where we operate. Social Investment Projects $445,000USD (approximately 5.6 million pesos) donated to non-profit organizations in ArcelorMittal Mexico communities during 2010. Transforming Tomorrow through Education Education is an essential tool for the advancement of individuals and societies. Supporting education initiatives is therefore a priority for ArcelorMittal, and much of our charitable work centers on developing and promoting education throughout our communities. I Would Like to Be Drug addiction, alcohol use, and violence are constant challenges in the youth community, but we believe they can be overcome with proper education and preventative measures. In 2010, ArcelorMittal Mexico launched the “I Would Like to Be” program, an anti-drug and alcohol education initiatives formed through collaboration with the Argentine education organization, Foro 21. In November, we rolled out a pilot of the program, reaching 250 school children between 10 and 14 years old at four different schools in Lazaro Cardenas. The curriculum consisted of seven workshops involving eight ArcelorMittal employees as volunteers. The program was very popular, and we have already received requests to conduct more workshops. We plan to expand “I Would Like to Be” to schools near our other business units throughout the country in 2011. Protecting the Environment A healthy environment is a necessary component of maintaining our communities and our business. We therefore focus some of our philanthropic efforts on environmental restoration and protection. Along with environmental initiatives and improvements at our own facilities, ArcelorMittal Mexico has tried to contribute to environmental conservation in our operating regions. Turtle Camp A gem of Lazaro Cardenas, the native marine turtle has become endangered due to a variety of environmental threats. In an effort to preserve this special animal and ensure its future, ArcelorMittal Mexico began plans in 2008 to reconstruct a “Turtle Camp”, a center that would function as a turtle release facility and environmental education center. ArcelorMittal began rehabilitation of the facility in 2010 with a goal to open in 2011, employing fifteen fishermen to support the camp’s operations. This project helps protect the marine turtle and increases the sustainability of the fishermen themselves, who have seen their livelihoods threatened by decreasing fish populations and commercial fishing companies. The ArcelorMittal Foundation is in the process of helping the camp to establish a legal association which would enable the center to charge an entrance fee to help support its operations. Each year approximately 4,000 people visit the camp free of cost. 6 | Enriching our communities | 2010 ArcelorMittal Mexico Corporate Responsibility Report Turtles thrive at the Turtle Camp created in Lazaro Cardenas. Each year approximately 4,000 people visit the camp. ArcelorMittal views Turtle Camp as an important component in species preservation and in building the eco-tourism industry, which will ultimately increase the overall economic and environmental sustainability of the region. Health and Safety of Our Communities Improving the health and safety practices and performance of our own operations is a priority at ArcelorMittal, and we view health and safety as an equally vital element of community enrichment. We therefore support a wide array of health and safety projects and programs within our communities. Providing emergency services Because we have extensive health and safety equipment at ArcelorMittal Lazaro Cardenas to care for our employees, we are in a leadership position to support medical services to our communities. We help our communities by providing first aid and ambulance transportation to area hospitals. In 2010, we assisted in 67 emergency cases, many were victims of car accidents. Additionally, we donated ten sets of respiratory equipment from the Lazaro Cardenas medical department to the local Red Cross to assist the Red Cross in emergency rescues, especially for highway accidents where dangerous gases and toxins are often present. “Support from ArcelorMittal provided respirators that have been critical to the tools our emergency responders need. It allows our rescue team the capability to attend to victims and also keep themselves safe.” – Javier Coronel Bernal, Red Cross Vice President This donation marked another step in ArcelorMittal’s relations with the Red Cross, an organization with whom we’ve been partnering with for several years. ArcelorMittal also prioritizes assisting in disaster relief efforts. We provided necessary support to the people of Angageo who were left homeless after severe rainstorms and landslides in February 2010. Employees donated food and other necessities to these families, giving approximately $2,000 USD (25,290 pesos) in support. ArcelorMittal matched employee contributions, for a total donation of more than $4,000 USD (50,580 pesos). Community Advancement Programs Providing social development tools and mechanisms is essential to building the sustainability of a community. Social promotion is therefore a focus area for the ArcelorMittal Foundation. Supporting local youth Guacamayas (macaws, a native bird in Mexico) is a youth home and orphanage in Lazaro Cardenas. ArcelorMittal helps maintain the physical condition of the facilities, donates supplies such as school uniforms and fire extinguishers, and sponsors events on holidays. Children of the home are invited to participate in events alongside ArcelorMittal employees’ children, including our summer camp program. In 2010, we organized a tennis tournament to raise money for the orphanage. The event, which lasted for three days, and featured 32 players was very successful. More than $3,000 USD (37,935 pesos) was raised and several pieces of new equipment were donated to Guacamayas while providing a fun and physically active competition. Our employees provided volunteer support, and many local companies donated time and services to the tournament. The ArcelorMittal Cultural Center partnered on the event as well, offering a two day camp for 70 children during the event. Constructing our communities We were pleased to announce a new Mexico non-profit partner in 2010: Habitat for Humanity, an extension of the global ArcelorMittal Foundation relationship we’ve had since 2008. Habitat for Humanity provides essential services to our local communities, constructing houses for those in need. In 2010, ArcelorMittal constructed 28 houses in Cerrito de Camargo, Guanajato, a town near our plant in Celaya. Three of these houses were completed with the support of ten ArcelorMittal volunteers from around the world. These volunteers participated as part of the ArcelorMittal Foundation’s “Solidarity Holidays” program, which organizes charitable projects globally that employees can sign-up for during their vacation days. Hosting community programs We constantly seek ways to offer enrichment activities for our communities. In 2009, we held our first Christmas concert for the local community at a local cathedral. It was very well-received, so we held it again in 2010, only this time moved the concert to our Lazaro Cardenas facilities. Approximately 600 people attended the concert, which featured performers from the National Conservatorium from Mexico City and the Institute of Fine Arts. “It is a great honor to receive all of you within our facilities for our annual community concert, and we will continue using this area to organize events to benefit our communities. We are very keen to continue investing in our communities, and we hope our relationship will grow even stronger during 2011.” – Bill Chisholm, CEO, ArcelorMittal Mexico Empowering local women A new partnership was developed in 2010 to assist community women in need. In early 2011, we announced the launch of our support for “Mariposas” (butterflies), a non-governmental organization aimed at promoting and protecting the rights of vulnerable women. The group focuses on developing women’s goals through empowerment, focusing especially on women in crisis and victims of abuse. The organization offers emotional, spiritual, psychological and legal guidance to the women it supports. Dengue Awareness Day Dengue fever, a mosquito-transmitted disease, affects between 50 and 100 million people annually, and it can especially be a risk during the rainy season. ArcelorMittal Mexico, together with local authorities, organized a Dengue Awareness day for its employees and community members. Approximately 3,000 people participated in the event, hosted at our Lázaro Cardenas facility. The event included free medical checkups for about 200 individuals, and workshops about dengue and other health concerns, including HIV/AIDS, diabetes, and cholesterol. ArcelorMittal Lázaro Cardenas also donated five sets of fumigation equipment to local authorities, vital tools in reducing the population of dengue-carrying mosquitoes in the region. 2010 ArcelorMittal Mexico Corporate Responsibility Report | Enriching our communities | 7 Transparent governance We recognize that being transparent in our operations and governance is an essential component of being a responsible corporate citizen. This holds true at the local level, where we seek to be proactive in employee engagement and transparent with all of our stakeholders. Local Governance ArcelorMittal Mexico has a formal committee for governance and corporate responsibility. This group is made up of executive members reflecting both the geographical sites and functional areas such as Health and Safety, and Environment. This group was formalized in 2010 and meets throughout the year. Engaging Our Stakeholders 50 approximate number of stakeholder engagement meetings held in 2010. Engaging with our Stakeholders While we continuously strive to improve our business, reduce our footprint, and increase our transparency, we realize that hearing and implementing feedback from our stakeholders is a necessary element of this process. We therefore hold meetings to seek input from our stakeholders. In 2010, we held approximately 50 different stakeholder engagement meetings, and many ArcelorMittal representatives attended these meetings, including the CEO, COO, and institutional relations director. It is important that our employees understand the ethical expectations of our company. Therefore, all non-unionized employees have been trained on our Code of Business Conduct. It is important that our community members are able to communicate with us should they have a question or concern about our operations. In 2010, we formed a plan to assess options for implementing a formal community grievance mechanism. This plan is on track to be implemented in the coming year. Whistleblowing Keeping Employees Informed Employee Accountability and Ethics Maintaining the integrity of our finances is necessary to being an honest and transparent corporation. To ensure that employees feel comfortable reporting any irregularities in the company’s financial accounting and reporting, we have implemented a whistleblowing procedure throughout our operations. Employees can anonymously report irregularities without fear of reprisal, either through a confidential phone line or e-mail. Because our company is so diversified, it is important to inform our employees about important events and changes. In 2010, we launched an internal newsletter - Mexico 1 Magazine - to all employees. It details different occurrences and opportunities within the company. We look forward to publishing regularly in 2011. 8 | Transparent governance | 2010 ArcelorMittal Mexico Corporate Responsibility Report Supply Chain Sustainability Producing safe sustainable steel is not only applicable to our own operations. Sustainable practices must be reflected within our supply chain as well. At the end of 2010, ArcelorMittal released the Code for Responsible Sourcing, which explains our expectations that suppliers uphold our company’s policy, including our new Human Rights Policy and our Environmental Policy. We are able and willing to assist our suppliers to improve their practices, and we require that they be able provide documentation demonstrating their compliance with our policies. Through this process, we can ensure that our product is truly safe and sustainable. Human Rights Policy: New in 2010 Near the end of 2010, ArcelorMittal formalized a corporate-wide Human Rights Policy to ensure that human rights practices and monitoring are standardized and meet expectations at facilities across the globe. Based on the UN Global Compact and formed in collaboration with human rights experts, our Human Rights Policy establishes international human rights standards, including the abolition of child labor, compulsory labor, corporal punishment, harassment, and unlawful discrimination, while requiring all compensation to meet local laws and regulation. We require our Human Rights Policy to be followed, even when it is more stringent than local laws, and we look forward to rolling it out in Mexico in 2011. ArcelorMittal Mexico Operations As part of the ArcelorMittal Lázaro Cardenas campus there is a 653-acre internal ecological reserve. The area has been protected since the 1980s, and its wetland habitat is home to a variety of species. ArcelorMittal Lazaro Cardenas is Mexico’s largest steel producer and slab exporter. The facility has both flat and long carbon steelmaking operations that produce slabs, rebar and other products. Published in October 2011. Printed on recycled paper with soy ink. ArcelorMittal Lazaro Cardenas Av. Fco. J. Mugica No. 1B, Lazaro Cardenas, Michoacán, Mexico T +52 753 53 32670 / 53 31805 E [email protected] Photo credits Rebeca Araya, Pamela Scolnic and Krishtian Serrato To download ArcelorMittal Mexico’s 2010 Corporate Responsibility Report, visit www. arcelormittal.com > Corporate Responsibility > Publications and reports. To download ArcelorMittal’s 2010 Global Corporate Responsibility Report, visit www.arcelormittal.com.
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