Enterprise Information
Management
Unleashing The Power of Information
Piotr Jankiewicz
Regional Sales Manager CEE
10.10.2012
Copyright © Open Text Corporation. All rights reserved.
EIM vs ECM
YAA?
(Yet Another Acronym)
“… our SAS is going into UT after RFS
has new PROC.”
„ … our Sales Audit System will be User
Tested after the Reference File System
PROCedures are updated.”
3
IT World Is Not Getting Any Simpler
4
The Big Picture of Big Data
The Public Web
Only 4% of Web content (~8 billion pages)
is available via search engines like Google
7.9
Zettabytes
The Deep Web
Approximately 96% of the digital
universe is on Deep Web sites
protected by passwords
Source: The Deep Web: Semantic Search Takes Innovation to New Depths
Social media is transforming
interactions in the business world
Mobile and Cloud
technologies are giving
life to Enterprise Apps
Changes in Work Culture
B.Y.O.D
New Generations
(Bring Your Own Device)
Social Media
Security Threats
Intellectual
Property
Balance Matters
Value
Risk
Enterprises needs to use data
in different ways to unlock far
more of its potential value
CIOs Under Pressure
 Demands for better
business responsiveness
 Changes in work culture
 Security threats from
external and internal breaches
 Risks related to
compliance and litigation
“Enterprise Information Management
Represents the Future of Data”
OpenText EIM Solutions
Enterprise Content Management
(ECM)
Discovery
Information
Exchange
Business Process
Management
(BPM)
Customer Experience
Management
(CEM)
Enterprise Information Management
Unleashing the Power of Information
Information Exchange
CEM
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Web Content Management
Customer Communication Management
Media Management
Social Communities
Portal
Mobile Web
ECM
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Content Management
Archiving
Records Management
Email Management
File Archiving
Legacy De-commissioning
Learning Management /
Accreditation
 Content Centric Applications
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Fax and Document Distribution
2 3 4 5 6
Cloud based File1Sharing
Capture and Recognition
Managed File Transfer
Data Integration
Discovery
7 8
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Search
eDiscovery
Content Analytics
Semantic Navigation
Auto-Classification
BPM

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Process Management
Dynamic Case Management
High Volume Imaging
Strategic Business Planning and
Modeling
 Process Centric Applications
16
EIM Suite vs Point Solutions
Fragmentation
Enterprise Information
Suite
vs
Silos
Analyst Ratings: ECM
18
Analyst Ratings: CEM
19
Leader in ALL BPM markets
Business Process
Management Suites
Business Process
Management Suites
Enterprise Architecture
Dynamic Case
Management
Business Process Analysis
Business Process Analysis
Enterprise Architecture
Management Suite
Forrester Wave Q211
Business Process Management
Accelerating the Power of Information
 Automate business
processes to provide more
operational agility, efficiency
and effectiveness..
 Aggregate and organize
information and tasks to
improve and accelerate
decision making.
 Model business operations to
optimize and align business
operations with strategy.
OpenText BPM – solving process issues
MODEL
POOR VISIBILITY
LOWER RISK
MEASURE
WASTE
CONTINUOUS
IMPROVEMENT
PROCESS
DISCOVERY
REDUCED COST
OPTIMIZE
INCREASED REVENUE
MANUAL
AUTOMATE
INFLEXIBLE
BUSINESS AGILITY
ANALYTICS
Hundreds of opportunities to improve your business !
Sales
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Quotes / Pricing
Underwriting
Contract Approval
New Client Onboard
Compensation
Meeting Planning
RFP Admin
Finance
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Invoice Admin
Procurement
Project/ Budget Approval
Expense Management
Chargebacks
Budget Planning
Information Technology
Customer Service
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IT Request Management
Portfolio Management
App / System Support
Incident & Bug Fix
Change Control
Certifications
Compliance
Marketing
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Know Your Customer
Patriot Act
Sarbanes Oxley
HIPAA
Basel II
GLBA
FISMA
Product Dev and
Research
Case Management
Client Feedback
Inquiry Management
Escalation Management
SLA Management
Support Services Renewals
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Requirements Gathering
Product Specifications
Change Request Man
Research
Lifecycle Management
Legal
Human Resources
Manufacturing
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Contract Management
Investigation
New File / Case Manag
Regulatory Filing
Legal Doc Management
Recruitment
New Hire Onboarding
Compensation Plan & Admin
Benefits Administration
Performance Management
Training & Career Dev
Employee Status Change
Transfer / Relocation
Leave Management
Resource Procurement
Order Management
Change Request
Trading Partner Manag
Defect / Recall Man
Equipment / System Repair
Quality Assurance
Advertising
Events Management
Packaging & Pricing
Communications
Creative Development
Operations
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Inventory Management
Order Fulfillment
Client Management
Events Management
Facilities Management
Award Distribution
OpenText - History of Innovation
The Content Experts
ECM Suite
2007-2011
Enterprise Information
Management
ECM, BPM, CEM
2012 25
Web-based
Document
Management
First Internet
Search Engine
1991
1994
2001
2004
ECM Solutions
SAP xAPPS, DAM, SPS
Integrated
DM & RM
T.Y.V.M.
Thank You Very Much
www.opentext.com
@opentext
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www.linkedin.com/company/open-text