DEL SUR COMMUNITY ASSOCIATION MARC H 4, 2016 CONTACT INFORMATION General Manager Darryn Marshall (858) 759-1921 [email protected] Assistant Comm. Manager Chris Malama (858) 759-1921 [email protected] Property Administrator Christine Opel (858) 759-1921 [email protected] Temp. Office Assistant Nikole Suarez (858) 759-1921 [email protected] Assessment Questions (800) 428-5588 After-Hours Emergencies To report an after-hours, common area maintenance emergency, call (800) 428-5588. Contact Roving Patrol for any suspicious activity at (858)244-1854. Del Sur Celebrates the Opening of Angelina Park and Pool Facility We’re pleased to announce the official opening of the new Angelina Park as of 5PM today. Angelina Park not only has one of the largest pool and spa pool but the amenities include: • Solar-heated swimming pool. • A two lane lap pool (Lane ropes to be installed in the near future by the pool builder). • Spa pool. • Gas fire place. • New outdoor furniture. • BBQ area in the park. • Playground area for young children. • Large turf area • Beautiful landscaping. • Just minutes walking from Trent Park. • Angelina Park is located at 15899 Angelina Place. Angelina Park joins Del Sur’s ten existing pool parks and 18 miles of shared trails, providing residents with more leisure space to enjoy. A big thank you to the Developer CalAtlantic for the delivery of another fine amenity to the Del Sur Community. The names and addresses of the other pool parks are as follows: • Reagan Glen Park 8300 Parkside Crescent – Pool, large play area & large grass area. • Old Stonefield Park 15855 Kristen Glen – Pool, play area & large grass area. • Mel Driscoll Park 15735 Concord Ridge Ter. – Pool, large play area & large grass area. • Kristen Glen Park 15770 Concord Ridge Ter. - Lap swim Pool, Spa & large grass area. • Haaland Glen Park 15988 Canton Ridge – Pool, large play area & large grassed area. • Beltaire Park 8455 Warden Lane - Pool and Bocce Ball area. • Wade Park 15790 Tanner Ridge Road – Pool, Splash Pad & play area. • High Rose Park 15675 South Chevy Chase – Pool, Spa & large grass area. • Trent Park 15890 Trent Place - Pool & Paddling Pool. Large play, large grass area and half Basketball court. Other parks: • Spreckels Park on Spreckels Place– Super-sized large grassed area • Village Green - includes a stage for outdoor performances and extremely large open lawn • • areas. It is located on Paseo Del Sur. Aubrey Park Potomac Ridge Road - large play area and large grassed area. Numerous Pocket Parks Community wide – Check out your neighborhood. Coming Soon: • The Neighborhood Park (City Park) is a public sports park that will be located adjacent to Del Sur Elementary School. Construction expected to commence soon. Upon build out, Del Sur will offer a total of 14 parks and one City Park within the 1,800-acre community. • For more information about parks and recreation at Del Sur, please visit delsurliving.com/parks. Architectural Approval Ensures Conformity And Promotes Property Values Our governing documents require that the association approve all proposed architectural changes before any work is started. The importance of this requirement cannot be overstated when you consider the reason for such a restriction. Membership in a community association requires compliance to preexisting conditions and regulations. One of the biggest advantages of these conditions is the protection of our property values. The value of your home is directly related to the condition, appearances and aesthetics of our community as a whole. By regulating the kind and types of architectural changes that can be done, our association is better able to maintain our property values. Getting our association to approve all proposed architectural changes is not just a good idea to protect your investment, it is a requirement! Customer Care Center Are you tired of leaving voice mails when all you have is a quick question? Do you just want to alert management about a maintenance issue that needs immediate attention? Or, perhaps you are simply tired of the lack of human connection from your HOA and management company. FirstService Residential proudly introduces the Customer Care Center, the newest addition to innovative customer service provided by FirstService Residential and designed to better serve homeowners. During the first three months of the center’s soft launch, nearly 70% of all homeowner calls were addressed immediately by a trained representative of the Customer Care Center. In addition to having a live person answer your call, homeowners can expect a number of additional benefits, including: access to account balances; ability to gain updates on repairs and community projects; and the time, date and location of the next meeting of the Board of Directors. It is FirstService Residential’s goal to utilize the Customer Care Center to streamline many of the HOA processes, thereby creating a more pleasant experience for all homeowners. We are just a phone call away, so please contact us any time at (800) 428-5588. Getting to Know Your Neighbors Creates Community In our fast-paced, stress-filled world we often do not create the opportunities that we need in order to get to know our neighbors. In days past, good neighbor relations were the staple of every strong community. Being able to share life’s experiences, both good and bad, with those who live so close to us was once considered one of life’s greatest blessings. These days it is the exception rather than the rule to take the time to create strong relationships with the people sharing our community. Each one of us has a story to tell, a hand to lend, a laugh to share and friendship to give. We must reach out to our neighbors and let them know that they matter and that we care. If we do that, even in the most seemingly insignificant of ways—like a wave as we pass on the street, then we are moving toward a better community and a better way of life. BOARD MEMBERS Bill Ostrem, President Lynn Miller, Vice President Tom Atkin, Treasurer/Secretary Jack McGuire, Director Zubin Patrawala, Director BOARD MEETINGS The upcoming board meeting is scheduled for April 26, 2016 at the Ranch House. Executive session (closed to homeowners) begins at 5:00 p.m. Regular session (open to homeowners) begins at 6:30 p.m. Homeowners are welcomed and encouraged to attend. HOLIDAY HOURS The FirstService Residential offices will be closed on May 30, 2016, in honor of Memorial Day.
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