Canadian Mental Health Association
Kenora Branch
Annual Report 2015/2016
Canadian Mental Health Association (CMHA)
Kenora Branch
Annual Report 2015/2016
Table of Contents
Message from Rita Boutette, Chair of the Board . . . . . . . . . . . . . . . . . . . . . . . . p3
Message from Sara Dias, Executive Director . . . . . . . . . . . . . . . . . . . . . . . . . p4
Branch Successes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p5
A Year in Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p6
Strategic Plan 2015-2018. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p7
Additional Project Accomplishments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p7
Public Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p8
Talk Today. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p9
Programs and Services Stats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p10
The Forensic Psychiatry Assessment Program . . . . . . . . . . . . . . . . . . . . . . . . p11
Committees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p11
Quality Improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p12
Fundraising at CMHA, Kenora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p13
Finances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p14
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
Keeping CMHA, Kenora
Transparent and Accountable
So much has been accomplished this past year as we prepare for our accreditation survey.
Under the leadership of our executive director, Sara, every policy and procedure has been
reviewed, updated, clarified and strengthened. These policies and procedures clearly
define how various roles and responsibilities are carried out within our branch. It has been
an incredible amount of work for everyone involved, but the results make our organization
transparent, accountable and ultimately stronger.
The Board of Directors has followed suit by reviewing the bylaws and our governance
policies and procedures. Following an excellent workshop on governance, the Board has
strengthened policies, enhanced accountability and added a self-evaluation process. We
have added staff and client presentations to our meeting agendas. These presentations are
so valuable in helping the board fully understand the impact our services have on the lives of
clients and it also helps us to be more aware of the services provided by staff. We thank each
of you for taking the time to prepare those presentations as they are a vital part of the board’s
education process.
As we look forward to the coming year, we will continue to work closely with other mental
health and addiction services providers as we strive to move in the direction communicated
by the LHIN and the mandate of the “Patient First” paper from the Ministry of Health and
Long-Term Care.
I want to express my sincere appreciation and thanks to Sara and the CMHA staff who
have worked very hard and accomplished so much this year. I also want to thank our board
members for their dedication to the agency and their commitment to mental health.
Rita Boutette
Chair of the Board
Many Thanks to Our Board of Directors
Rita Boutette, Chair
Mark Simkin, Director
Kim Sweeney, Vice-Chair
Jana-Rae Dewson, Director
Orlo Mejia, Treasurer
Susan Hovi, Director
Steve Walker, Director
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
3
Continuous Improvement:
Key to Our Strength
CMHA, Kenora Branch has created an organization that focuses on continuous quality
improvement. It examines how clients and families are supported during their recovery
journey. This continuous improvement process ensures fiscal responsibility for services and
allows, if required, the shifting of resources in a transparent and accountable manner. All
of our services receive ongoing recommendations from clients and families on the work we
deliver through the CMHA, Kenora Branch Client & Family Committee.
The Board of Directors of CMHA, Kenora Branch have also begun to incorporate the voice
of clients and families within its monthly board meetings. This ensures all levels of the
organization have continuous input from those with lived experience. By including clients and
families at the board level, the board has successfully met its strategic target of achieving
Excellence in Governance.
As the agency continues to operate in a time of constraint, we need to demonstrate that we
are using our resources prudently. Data management analysis at all levels of programming is
extremely critical and the support of the public is essential to ensure outreach services and
public education are maintained within our community and district.
CMHA, Kenora Branch is moving forward with positive changes to create a vision of
excellence, innovation and quality services. As the North West Local Health Integration
Network enters into the second phase of their ten-year Blueprint plan, the agency will
continue to reshape, strengthen and sustain the health care system in our region. It will be
done in conjunction with the Ministry of Health and Long-Term Care’s vision identified in the
Patient First Paper released in December of 2015. This change would not possible without
the wonderful staff, volunteers, clients and families of CMHA, Kenora Branch. Along with this
recognition, is our commitment to also ensure we maintain a healthy work-life balance.
In closing, I would like to personally thank our Board of Directors for its commitment to
the organization, and to our staff and volunteers who attend to the ongoing needs of our
communities, clients and families. Without each and every one of you the delivery of the
programs would not be possible. Thank you and I look forward to continuing to implement
change to support a positive work environment for everyone, but most importantly, a positive
client journey through our health care system.
Sara Dias
Executive Director
4
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
Branch Successes
CMHA, Kenora continues to integrate seasonal Psychosocial Rehabilitation based activities into weekly
rehabilitation and support programming. Theoretical influences include experiential thinking, therapeutic
recreation, and working in small groups using strength-based approaches.
Clients and staff participate in the a number of
activities including: mindfulness in motion groups,
baseball games, barbeques, outdoor games, museum
trips, swimming, gardening, movies, presentations,
games, motivation groups, fishing, cooking groups,
cemetery tours, and crafts, and more.
19
Psycho Social Activities
Mood Walks is a province-wide initiative that promotes physical activity in nature, or “green exercise,” as a way
to improve both physical and mental health for people experiencing mental health challenges. The program is led
by the Canadian Mental Health Association, Ontario in partnership with Hike Ontario and Conservation Ontario.
Mood Walks provides training and support for community mental health agencies, social service organizations
and other community partners.
10
New
Walking
Groups
The Northern Initiative for Social Action (NISA) is a peer-based mental health organization in Sudbury. In
partnership with CMHA, Kenora and the Kenora Association for Community Living, NISA offers an eight week
Mental Pencil Memoir-Writing course to clients of both organizations. Eight Individuals learned the art of memoir
writing. The course is delivered via web conference by NISA’s Writer-in-Residence, Natalie Morrill.
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
5
A Year in Review
Living Life to the Full
Based on five areas of the Cognitive Behavioural Therapy (CBT) model, Living Life to the Full helps people make
a difference to their lives so they can rebuild happiness and learn skills to manage life’s daily challenges.
Four Living Life to the Full sessions were offered for two groups open to the community and two groups held at
St. Thomas Aquinas High School for students 16 years of age and older.
Additionally, CMHA, Kenora trained a third facilitator to support the growing demands of the Counselling &
Treatment team. With this growing team of three, clients requiring more intensive based services are now able to
receive one-to-one counselling.
4
Living Life
to the Full
sessions
32
individuals complete
Living Life to the Full
Skill Building Utilizing DBT
Skill Building Utilizing DBT was
developed by Marsha Linehan
to help individuals moderate
their emotional states while in
crisis and to develop appropriate
skills to manage interpersonal
stress. Two groups received
three weeks of training which was
co-facilitated with the Sunset
Country Family Health Team.
28
participants attend
Skill Building
program
Loving What Is
Loving What Is helps you identify and question thoughts and provides a way to find peace with yourself and with
others. It questions your beliefs that cause you distress. This approach is consistent with leading-edge research
in cognitive psychology, and has been compared to the Socratic dialogue, Buddhist teachings, and 12-Step
programs. As a result of increased demand, the group was offered 3 times this past year.
6
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
Strategic Plan 2015-2018
CMHA, Kenora completed the first year of its three year Strategic Plan 2015-2018. The Board of Directors
monitor the strategic plan through the Balanced Scorecard that is reviewed quarterly. The four strategic areas of
improvement are listed below:
1. Excellence in Governance
2. Maintain Client Safety as a Priority
3. Engage in Quality Improvement
4. Enhance Work/Life Balance, Workplace Health and Safety
A full review of CMHA, Kenora’s Strategic Plan 2015-2018 can be viewed at www.cmhak.on.ca.
Additional Project Accomplishments
• Ethics reporting form development and ethics
framework review
• Numerous research project involvement
• LOCUS steering committee implementation
amongst four community mental health
programs
• Ontario Shores Centre for mental health
sciences behaviour therapy partnership
CMHA, Kenora staff participate in the Mental Health Awareness week.
• Pan-branch OCAN research project
• Introduction of online relias learning for staff
• Human resources manual development
• Kenora District Catholic School Board
partnerships
• Human resources personnel file checklist
implementation
• Rapid intervention table (RISK) steering
committee involvement
• Non-violent crisis intervention training for all
staff
• Policy & procedure development for counselling
& treatment program
• Mental illness awareness & mental health week
activities
• Veterans clinic designation through blue cross
• Privacy impact assessments implementation
• Criminal justice system navigation maps for
youth and adults involved within the criminal
justice system
For information on the above projects please contact CMHA, Kenora at 807-468-1838 or [email protected].
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
7
Public Education
342
individuals
receive training
12+ events
Public education topics ranged from Information on Depression, Relaxation Techniques, Dual Relationships,
Vicarious Trauma & Compassion Fatigue, Stress Management and the Workplace, Mental Health Court, and
Overview of CMHA, Kenora Services.
In September of 2015, CMHA, Kenora coordinated a presentation with Dr. David Kantor, psychiatrist consultant
to three community mental health teams in the Toronto and Oakville areas along with Jane MacKenzie, patient
advocate/rights advisor with the Ministry of Health and Long-Term Care, Psychiatric Patient Advocate Office in
Thunder Bay.
The focus was, Treatment in the Community of the Psychotic Patient Who Lacks Insight – The Therapeutic Use of
Mental Health Law and allowed for a focused discussion on how community mental health agencies, the public,
and families can assist in implementing mental health law legislation to assist in therapeutically treating clients.
Further training sessions on this topic are being coordinated for the next fiscal year with a focus on physicians
and psychiatrists locally.
CMHA, Kenora coordinated a presentation by forensic psychiatrist Dr. Phillip Klassen on the topic of Emerging
Issues in Mental Health Law. This was coordinated for the Kenora District Law Association Conference 2015.
8
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
Talk Today
CMHA, Kenora and Kenora Catholic District School Board (KCDSB) joined forces on a pilot project to provide
high school student athletes with suicide prevention and mental health awareness training. The first initiative of
its kind in Ontario, the project created an open and non-judgmental environment where student athletes who
may be struggling with mental health issues feel comfortable and confident seeking help.
The pilot is based on CMHA’s successful Talk Today program, a comprehensive mental health education
program in use by several junior hockey leagues throughout the country.
The pilot, for student athletes 16 years or older, consists of:
• Mental health and suicide awareness workshops for students and team coaches delivered by CMHA,
Kenora. The workshops teach participants how to identify individuals who have thoughts of suicide and
how to connect that person to suicide first aid or intervention caregivers.
• KCDSB staff who coach athletic teams are appointed Mental Health Champions. Should they be
experiencing a mental health issue, students can approach their Mental Health Champion for nonjudgmental, stigma-free support.
• KCDSB staff in the guidance office act as Mental Health Coaches. These individuals will build supportive
relationships with the teams and act as conduits to mental health resources currently made available by
the board.
• Joint CMHA, Kenora/KCDSB Talk Today events to break down stigma and increase awareness about the
importance of positive mental health.
CMHA Fort Frances & Kenora, with Kenora Association for Community
Living donate Ride Don’t Hide funds to Kenora Wellness Program.
47
students take
safeTalk training
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
(L-R) Sue Devlin, mental health lead, KCDSB; Sara Dias, executive
director, CMHA Kenora; Eric Sundmark and Cassidy Swejda, multisport athletes, St. Thomas Aquinas SS; Travis Batters, athletic director,
St. Thomas Aquinas; and Paul White, principal, St. Thomas Aquinas
welcomed the new TALK TODAY pilot.
9
Programs and Services Stats
Mental Health Counselling & Treatment
3
mental health therapists
providing services to
Mental Health Diversion/Court Support
1
mental health diversion
worker supporting
350 161
people over 2,284 visits
Mental Health Court
Forensic Case Management Program
Providing services to
115
individuals for
Kenora District Court
District Assertive Community Treatment Team
Providing services to
72
people
over
13,246
visits in the Kenora
Rainy River District
10
people over 1,038 visits
Providing intensive
short term case
management to
individuals
over 1,037
visits
by 1 case manager
40
Kenora Supportive Housing Program
Round the clock staffing
to
individuals
receiving
supportive
housing in
congregate living over
resident
days
19
2,987
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
The Forensic Psychiatry Assessment Program
This program is sponsored by Healthforce Ontario, the
Alternative Payment Plan for Psychiatry for the Kenora
Rainy River District, and the Ontario Psychiatric
Outreach Program of the University of Toronto.
There was a consultation with the Kenora Rainy River
District on forensic psychiatry training needs within
the district. From this, a steering committee was
struck to coordinate training and to discuss how to
assist in better transitions of care for clients within the
forensic mental health system. The program provided
consultation services via Ontario Telemedicine
Network to one individual within a district community
to support access to forensic psychiatric assessments.
Assessments ranged from: Fitness to Stand Trial,
Criminal Responsibility, Risk Assessment, Sexological
Assessment, Diagnosis & Treatment Planning, and
Diversion Assessments.
We thank Dr. Philip Klassen, Dr. Mark Pearce, and Dr.
Jeff McMaster for their commitment and services to
the area.
34
people
receive
various psychiatric
assessments and
recommendations
Committees
Kenora Supportive Housing Program and the District Assertive Community Treatment Team have a mandate
to serve the Kenora and Rainy River District. They are advised by a group of community mental health system
stakeholders.
Our gratitude is extended to the following individuals for providing their time and expertise to inform and support
these programs: Diane Pelletier, Chairperson; Bob Bernie, Ontario Provincial Police; Sean Scally, Red Lake
Community Counselling & Addiction Services; Chantal Bedard, Dryden Regional Mental Health & Addiction
Services; Sherry Copenace, Kenora Chiefs Advisory; Kevin Berube, Sioux Lookout Community Counselling &
Addiction Services; Shiela Shaw, Canadian Mental Health Association, Fort Frances Branch; Maria Coleman,
Canadian Mental Health Association, Fort Frances Branch; Brittney Carlson, Lake of the Woods District Hospital;
and Teryl Drysdale, Mental Health & Addictions Programs Lake of the Woods District Hospital.
The Court Programs are provided with advice and support through the District Human Services and Justice
Coordinating Committee. The District HSJCC is one of many feeding into regional and provincial systems.
Minutes and work plan can be seen at www.hsjcc.on.ca.
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
11
Quality Improvement
Accreditation Canada supports healthcare organizations in examining and improving the quality of care and
service to clients. CMHA, Kenora documents and evaluates all incidents to ensure client safety, employee
safety and the safety of data and program assets. All incidents are reviewed internally, reported to the Board of
Directors, and actions are recommended for Quality Improvement.
CMHA reports
150
46
Harmful
Incidents
client safety incidents
for Fiscal 2015/2016
25 79
Near
No Harm
Misses
We continue to ensure quality through our Client Safety Committee, Joint Workplace Health and Safety
Committee, Healthy Workplace Committee, Infection Control, Medication Reconciliation Processes, Ethics
Committee, Customized Leadership Committee and Quality Improvement Committee.
Two new committees were introduced: Client & Family Committee and a Nursing Committee. These will provide
recommendations and support for ongoing continuous improvement to support the client and families who
access the services of CMHA, Kenora.
In addition, CMHA, Kenora completed the following Quality Improvement initiatives:
•
•
•
•
•
12
Infection Control Manual
Client Safety Plan
Involvement in the Pilot Project: Indicator Strategy with Accreditation Canada
Health Promotion Plan
Lean Assessment internally
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
Fundraising at CMHA, Kenora
For the first time, CMHA, Kenora participated in Ride Don’t Hide. Held June 21, 2015, the event is a community
bike ride hosted nationally by the Canadian Mental Health Association. The goal is to raise awareness and funds
for programs and to help break the stigma surrounding mental health.
$8,168 raised
56
riders
3
virtual riders
22
volunteers
CMHA, Kenora Branch also received funds from the Shoppers Drug Mart Run for Women that was held on
August 8, 2015.
Thank-you to all of our sponsors:
• Home Team Inspection
Service
• Lake of the Woods Sunrise
Soap Co.
• 89.5 the Lake
• Lake of the Woods Insurance
• Edgewater Natural Health
• Mary Berglund Health Center
• Smitty’s Autobody
• Northwest Community Legal
Clinic
• AMJ Campbell Moving &
Storage
• Out of the Woods
Counselling
• Dr. Elizabeth Montero
• The Standard Insurance
•CIBC
• Bell’s Corner Carwash
• Brennan’s Jewellers
• TD Canada Trust
• Johnson’s Pharmacy
• Northwestern Health Unit
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
• Bell’s Corner Carwash
• Crossroads - Marlin Travel
• Bronco Bike Service Shop
• Rosa Ledonne
• Loredana LeDonne
• Olson Honda
• Greg Iwasiw Law
Professional Corporation
• Shopper’s Drug Mart
• Medicine Shoppe
• All of our anonymous donors
13
Financials
8%
Ministry of Health and
Long-Term Care . . . . . . . . . . . . . . . . $2,233,077
Rent and other . . . . . . . . . . . . . . . . . . . . $64,178
Total
0.9%
1.4%
0.8%
0.7%
1.5%
$2,297,255
4.7%
Revenue
3.5%
77%
2.2%
13.6%
Salaries and wages . . . . . . . . . . . . . . $1,623,885
Employee benefits . . . . . . . . . . . . . . . . $312,326
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . $49,907
Education training and travel . . . . . . . . . $33,292
Professional fees . . . . . . . . . . . . . . . . . . $16,579
Insurance . . . . . . . . . . . . . . . . . . . . . . . . $18,330
Equipment expense . . . . . . . . . . . . . . . . $32,466
Building and grounds expense . . . . . . . . $19,978
Rent . . . . . . . . . . . . . . . . . . . . . . . . . . . . $107,939
General . . . . . . . . . . . . . . . . . . . . . . . . . . $81,274
Expense
70.7%
Total
$2,295,976
Excess revenue over expense (expense over revenue) before amortization . . . . . . . $1,279
Amortization of deferred contributions related to capital assets . . . . . . . . . . . . . . . $20,418
Amortization of capital assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ($43,945)
($23,527)
Excess revenue over expense
(expense over revenue) for the year
14
.................
($22,248)
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
Canadian Mental Health Association, Kenora Branch | Annual Report 2015/2016
Contact Us
227 Second Street South, Kenora, ON P9N1G1
Phone: (807) 468-1838
Email: [email protected]
Website: cmhak.on.ca
Twitter: @CMHAKenora
Charitable Status# 80820 4820 RR0001
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