20140106-NEWS--1-NAT-CCI-CL_-- 1/3/2014 3:38 PM Page 1 $2.00/JANUARY 6 - 12, 2014 Construction survey casts wide net Commission aims to catalog all projects of $1 million or more planned for next five years, with goal of benefiting community By JAY MILLER [email protected] A long-awaited plan to ensure that large construction projects in Northeast Ohio have as broad an economic impact as possible — particularly by bringing more minorities and women into the con- struction industry — is taking a big step forward. The Commission on Economic Inclusion, an arm of the Greater Cleveland Partnership, is seeking out property owners, public agencies and others to report on their long-term construction plans so that it can prepare a forecast of construction spending over the next five years. A key goal of the study is to create so-called “pre-apprenticeship” programs to train minorities and women for work in construction trades that will be in demand. Mohr Partners Inc., a national real estate advisory firm with an of- WANT TO PARTICIPATE? To provide information for the survey, contact Doug Hoffman of Weber Murphy Fox at [email protected], or Jim Robey of Mohr at [email protected]. fice in Cleveland, has been hired to build a confidential database of construction projects of $1 million or more that are planned or contemplated for the next half decade. Jim Robey, Mohr’s Cleveland man- aging director, said data gathering will continue until mid-February. The Commission on Economic Inclusion wants to create a clear picture of the anticipated demand for construction services and employment based on expectations for residential and commercial construction and renovation, as well as construction of roads, sewers, utilities and other infrastructure. See CONSTRUCTION Page 19 Paying a fine is OK with them LOOKING AHEAD Experts believe many entrepreneurs will choose to go without health insurance By CHUCK SODER [email protected] Notable Northeast Ohio leaders break out their crystal balls and tell you what they think is in our near future. SPECIAL SECTION, Pages 13-17 Art Geigel hasn’t made plans to buy health insurance — and he doesn’t plan to look into it anytime soon. Health insurance is too expensive, in his view, and at the moment he’s more concerned about getting his new social media company off the ground. So if the federal government asks him to pay a fine, so be it. He’s one of many uninsured entrepreneurs who likely will continue on without coverage, even after the federal government starts fining people who don’t have health insurance, according to small business experts who spoke with Crain’s. Starting March 31, the government will require most adults who make at least $10,000 to buy health insurance or pay a fine. The new rule — part of the Patient Protection and Affordable Care Act, also known as Obamacare — will have a disproportionate impact on small business owners. 01 See FINE Page 18 0 NEWSPAPER 74470 01032 6 SPORTS STILL THE GATEWAY The Cleveland Browns, Cavaliers and Indians say everything is driven by gate revenues, even if a national study indicates otherwise. ■ Page 3 Entire contents © 2014 by Crain Communications Inc. Vol. 35, No. 1 20140106-NEWS--2-NAT-CCI-CL_-- 2 1/3/2014 2:41 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM COMING NEXT WEEK Businesses that break out How do small companies get on the shelves of big-box stores? Crain’s will answer that question and much more in our Small Business section. Classified ....................18 Editorial ........................8 From the Publisher ........8 Going Places ...............10 OFF THE PACE Manufacturing workers in the United States are well-paid compared with Americans in most fields, but compared with workers in industrial jobs in the world’s most advanced economies, they’re about middle of the pack. The federal government reports that average hourly compensation costs in U.S. manufacturing, at $35.53 in 2011, the latest year for which data is available, ranked 16th among 33 countries it examined, just behind Japan ($35.71) and just ahead of England ($30.77). Here’s data on the top three countries, the United States and the bottom three countries: Country REGULAR FEATURES Reporters’ Notebook....19 Talk on the Web .............8 Tax Liens.......................7 The Week ....................19 JANUARY 6 - 12, 2014 x-Hourly compensation cost 2011 1997 Change, 1997-2011 Norway $64.15 $25.84 +148.3% Switzerland $60.40 $30.42 +98.6% Belgium $54.77 $28.92 +89.4% United States $35.53 $23.04 +54.2% Poland $8.83 $3.15 +180.3% Mexico $6.48 $3.47 +86.7% Philippines $2.01 $1.28 +57.0% ■ Source: U.S. Bureau of Labor Statistics; Read the report at tinyurl.com/ktkqywk; x-in U.S. dollars. Venue Sponsor 700 W. 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For subscription information and delivery concerns send correspondence to Audience Development Department, Crain’s Cleveland Business, 1155 Gratiot Avenue, Detroit, Michigan, 48207-9911, or email to [email protected], or call 877-824-9373 (in the U.S. and Canada) or (313) 446-0450 (all other locations), or fax 313-446-6777. Reprints: Call 1-800-290-5460 Ext. 125 Audit Bureau of Circulation 20140106-NEWS--3-NAT-CCI-CL_-- 1/3/2014 4:15 PM Page 1 JANUARY 6 - 12, 2014 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 3 Lenders ‘scrambling’ to meet deadline Federal mortgage regulations that take effect Jan. 10 have ‘a lot of tentacles’ By MICHELLE PARK LAZETTE [email protected] Local mortgage lenders are ringing in 2014 with staff training and system changes so they are ready for this Friday, Jan. 10, when a federal rule goes into effect that requires them to assess whether a borrower can repay a home loan and offers them legal protections if they make so-called “qualified mortgages.” Most observers say this rule should spell the formal end to liar loans — or loans secured by borrowers who lie about income — and to “NINJA” loans, an acronym for loans made to borrowers with no in- come, no job and no assets. Others, though, worry it could squeeze access to financing for people on both ends of the wealth spectrum. First Federal Lakewood last week and this week has had a team providing a “last wave” of mandatory training to its entire lending division, though it has been preparing for the change for roughly 18 months, according to Rich Swerbinsky, vice president of residential lending. “There’s a lot of different tentacles to the Jan. 10 changes,” Mr. Swerbinsky said. “I think a lot of lenders are implementing all of the change over the next couple of weeks. The general sense we’re get- INSIGHT GET UP TO SPEED For more information on the federal mortgage rules that will take effect Jan. 10, go to: tinyurl.com/kxhu9zm ting (is) there’s a lot of scrambling to the finish line. In fairness, there’s been a lot of moving parts to these regulations.” See LENDERS Page 6 THE WEEK IN QUOTES “It (minority participation) is something that is foreign to some people. Right now, you need a document to push this. If everybody buys into it, it’s great.” — John Todd, president of John W. Todd & Associates and a member of the Black Contractors Association of Cleveland. Page One “Most any owner in the industry is happy to share advice, and I feel Cleveland in particular is more of a supportive community than any other.” GETTY IMAGES Fans enter Progressive Field for the Cleveland Indians’ American League wild-card game against Tampa Bay on Oct. 2. GATE OPENS ALL OTHER DOORS Revenue from ticket sales remains crucial ‘driver’ for Cleveland’s pro sports teams By KEVIN KLEPS [email protected] Media rights and sponsorships continue to grow as huge sources of revenue in sports. However, highlevel executives of Cleveland’s three major sports franchises say their teams’ success at the gate remains the key conduit for success in every aspect of their businesses. The local sports executives made that observation after reviewing copies of “At the gate and beyond.” That’s the title of PricewaterhouseCoopers’ 2013 Sports Outlook — a comprehensive analysis of the sports industry that breaks down revenues produced by ticket sales, media rights, sponsorships and MONEY MATTERS A look at the estimated revenue generated, in billions, for each segment of the North American sports market in 2013, along with the projected revenues for each in 2017: Segment 2013 2017 Gate revenues $17.221 $19.092 Media rights $12.401 $17.094 Sponsorships $14.086 $17.709 Merchandising $13.213 $13.823 merchandising. The annual study by PwC, one of the world’s largest accounting and INSIDE: A year-by-year look at the compound annual growth percentages for the four biggest segments of the sports market. Page 11 consulting firms, projects significant growth for media rights and sponsorships. However, it sees smaller gains for the two segments of the sports industry — gate revenues and merchandising — that as recently as three years ago dwarfed media rights and sponsorships in terms of annual dollars generated. See GATE Page 11 Cleveland Foundation is upping ante on arts In final phase of its initiative, group is increasing grants for promising projects By TIMOTHY MAGAW [email protected] A Cleveland Foundation effort aimed at helping local arts organizations find new ways of drumming up business appears to be working, and the foundation is putting more money behind the initiative. In 2012, the foundation awarded $15,000 grants — risk capital, if you will — to several cash-strapped non- profits to experiment with audience-engagement efforts they otherwise couldn’t have afforded. Now, the foundation is doling out even larger grants to scale the initiatives that have shown the most promise. Last month, the foundation awarded $200,000 to Cleveland Public Theatre and $80,000 to DANCECleveland for their respective projects, and other sizable grants could be on the way. “All of these non-attenders, if you will, that we’re trying to attract haven’t seen the arts as something they participate in,” said Kathleen Cerveny, the foundation’s director of institutional learning and arts initiatives. “We saw that as one of the biggest challenges of the arts going forward.” See FOUNDATION Page 4 — Stefan Was, operator of Porco Lounge & Tiki Room in Ohio City. Page 9 “After the National Senior Games last year, I think a lot of people around the country have noticed how well that event went. A lot of major rights holders are now seeing Cleveland as a destination city for big events.” — David Gilbert, president, Greater Cleveland Sports Commission. Page 14 “I was going to say it would be a slightly better year, but the way it’s starting off, I’m going to say it’s going to be a much better year.” — Jerry Zeitler, president, Die-Matic Corp. Page 17 20140106-NEWS--4-NAT-CCI-CL_-- 4 1/3/2014 2:41 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM Accounting firm starts year with a fresh look SOLD 9060 TYLER BLVD, MENTOR, OHIO By MICHELLE PARK LAZETTE [email protected] Newmark Grubb Knight Frank is pleased to announce the sale of 9060 Tyler Blvd., in Mentor. The 45,600 square foot industrial building sold for $1,900,000. Terry Coyne represented the Seller, SGM Acquisition, LLC. JANUARY 6 - 12, 2014 Visit TerryCoyne.com Or Call Terry at 216.453.3001 1350 Euclid Avenue, Suite 300 Cleveland, Ohio 44115 SOCIAL MEDIA STARS Walthall, Drake & Wallace LLP is beginning the new year with two fewer names, a redone website and a new logo, following a sevenmonth rebranding effort. From here on out, just call it Walthall — if you haven’t been doing that already. Following two acquisitions a year ago and motivated, too, by its 70th anniversary in 2014, the accounting firm has spent nearly six figures to survey clients and employees and to overhaul its website and develop a “refreshed and modern” logo to replace its “dated” one, executives said. The process began in May; changes are slated to go live in midJanuary. “We are the outgrowth of a bunch of mergers and acquisitions,” managing partner Richard T. Lash said of the firm. “We have grown from a 25-person firm about 15 years ago to a 65-person firm today. We’re using the rebranding as a rebirth of our Walthall family.” There was a need for more consistency internally and externally, Ms. Lash said. Given the firm’s growth by acquisition, he said there were “various mini cultures” within Walthall, and executives wanted Lash more cohesiveness. Both Mr. Lash and Michele R. Linton, who joined Walthall as director of marketing last February, hope the rebranding elevates people’s awareness about the firm. “We should be better known,” Ms. Linton said. “This is our stomping ground, and this is where they want to build.” The firm, with about 50 accountants, is keeping its Independence headquarters, where new signage displaying the shortened name is due up shortly. The name had become “long and somewhat hard to pronounce,” Mr. Lash said. Plus, surveys of clients and employees revealed that some already referred to the firm as Walthall, while others still called the firm by predecessor names, Mr. Lash said. Thought leaders in NE Ohio’s Social Media Realm Issue date: 1/27 • Ad close: 1/16 • Materials due: 1/21 This year will mark the final phase the foundation’s Engaging the Future initiative, which the foundation quietly launched in RECOVERY RESOURCES’ 24th ANNUAL BRONZE KEY Uncovering Recovery through the recognition of WKYC Channel 3 News ANNUAL SPONSORS PLATINUM SPONSORS SILVER SPONSORS Cleveland Clinic Calfee, Halter & Griswold LLP Cleveland Indians Martha Baker Environmental Conditioning Systems Omni Property Company ExactCare Pharmacy KeyBank GOLD SPONSORS McGladrey LLP McDonald Hopkins LLC Medical Mutual R. Jeffrey Pollock, Esq. PricewaterhouseCoopers LLP Michael G. Riley, Esq. Stellar Benefits Group Western Reserve Partners LLC Trend Consulting Services, Inc. University Hospitals Case Medical Center BRONZE SPONSORS Fairport Asset Management Margolius, Margolius & Associates LPA Ulmer & Berne LLP Wells Fargo Advisors Walthall is among many accounting firms shortening their brands to one word, according to Jeffrey S. Pawlow, CEO and managing member of The Growth Partnership Inc., a St. Louis firm that consults exclusively with accounting firms nationwide and in Canada on positioning, which involves branding. As baby boomer partners retire, the next generation is questioning preserving names that reflect people who no longer work for its firms, Mr. Pawlow said. Keeping part of a name, though, maintains identity and brand equity, he noted. Walthall’s new logo abandons the previous one’s serif font for sans serif and features a crooked letter, W, enclosed in two circles. One circle signifies the circle of life, as the firm often counsels business owners from their businesses’ infancy to exit, and the other, the firm’s diverse services and its pledge to go “full circle” for clients, Ms. Linton said. ■ Foundation: Plan is ‘rare’ and ‘visionary’ continued from PAGE 3 Book your ad today! Contact Michelle Sustar at 216-522-1383 or [email protected] Walthall’s new logo 2011 as a way to cultivate new audiences in order to keep arts organizations vital for years to come. The initial phase focused on providing operating support to the 11 organizations involved and workshops designed to help them adapt their business models to the current economic climate. The second phase was focused on providing seed money for the engagement efforts. Now, the foundation is looking to build up some of those projects. “What’s happening at the Cleveland Foundation around Engaging the Future is incredibly rare, and it’s visionary,” said Raymond Bobgan, Cleveland Public Theatre’s executive artistic director. “One of the biggest problems with the arts across the country is the lack of ability to borrow money for innovation and the entrepreneurial side of things. This allows us to the make the kind of investment a for-profit would already be making.” Cleveland Public Theatre’s initiative — dubbed Cultural Engagement Continuum — is a training and outreach program for specific cultural communities. The idea is to grow actors from the community who are of the ethnic population represented on stage. The prototype for the initiative was Teatro Publico de Cleveland, which cultivated actors from Cleveland’s Latino community. The first production, “Cuando Cierras Your Eyes,” debuted in November to sellout crowds. The recent grant will let the theater expand the project, al- “We’re opening up to a whole new audience.” – Raymond Bobgan, executive artistic director, Cleveland Public Theatre lowing for a full production schedule for its 2014-2015 season, which will expand into highlighting other ethnic communities. “We have to diversify our audience,” Mr. Bobgan said. “We know that people come to see a show because they’re being represented or they can relate to what’s on stage. We’re opening up to a whole new audience.” DANCECleveland’s project created a 15-member street team of sorts for the local dance company. The team was comprised of dancers, choreographers, teachers and other dance professionals who worked their own personal networks to publicize DANCECleveland’s events. Besides the latest influx of Cleveland Foundation money, the project attracted dollars from the Doris Duke Foundation to help dance companies across the country replicate it. “Most people don’t have a personal relationship with dance,” said Pamela Young, DANCECleveland’s executive director. “Our own community of dancers, dance educators and choreographers are so dedicated and any information they share more broadly with the community is going to build a new respect for this art form.” ■ Volume 35, Number 1 Crain’s Cleveland Business (ISSN 0197-2375) is published weekly, except for com- www.recres.org Helping people triumph over mental illness, alcoholism, drug and other addictions bined issues on the fourth week of December and fifth week of December at 700 West St. Clair Ave., Suite 310, Cleveland, OH 44113-1230. Copyright © 2014 by Crain Communications Inc. Periodicals postage paid at Cleveland, Ohio, and at additional mailing offices. Price per copy: $2.00. 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Key.com is a federally registered service mark of KeyCorp. ©2014 KeyCorp ADL6871 20140106-NEWS--6-NAT-CCI-CL_-- 6 1/3/2014 4:15 PM Page 1 CRAIN’S CLEVELAND BUSINESS 75 YEARS Commercial Real Estate Expertise 216.861.7200 | www.ostendorf-morris.com WWW.CRAINSCLEVELAND.COM JANUARY 6 - 12, 2014 Lenders: Regulations will give banks legal protections if a loan defaults continued from PAGE 3 While executives with the Lakewood-based mutual bank say it will be mostly business as usual in terms of the institution’s underwriting, there also is new paperwork needed for verifying a borrower’s ability to repay and for documenting that loans labeled as qualified mortgages have been, indeed, qualified by the lender. Internal reporting will need to be more “robust,” Mr. Swerbinsky said. About 70% of First Federal Lakewood’s loan balance consists of single-family mortgages. Also gearing up for the change is Detroit-based Quicken Loans, which employs more than 400 people in Cleveland. “We’ve had a team of attorneys in-house working on this around the clock for the better part of 2013, especially the latter half,” said Bob Walters, Quicken Loans chief economist. “(The) whole team in technology (is) doing nothing else but changing systems, working with legal and regulatory people to make sure these rules are squared away.” Mr. Walters said Quicken Loans is building computer systems so that they will identify whether loans meet the regulatory requirements. It’s all “very expensive,” he added, though he declined to reveal the price. Tom Fraser, president and CEO of First Federal Lakewood, said the new compliance mandates do raise the cost of writing mortgages, which could be passed along to the borrower. Safety first Driven by The Dodd–Frank Wall Street Reform and Consumer Protection Act of 2010, the Ability-toRepay rule that takes effect this week was written by the federal Consumer Financial Protection Bureau. Bottom line: Lenders must make a reasonable, good-faith determination that the consumer is able to repay a residential mortgage loan, based in part on income, credit history and assets and debts. The bureau’s rule also defines a class of mortgage called a qualified mortgage. The carrot for issuing mortgages to borrowers that are “qualified” is that the lender enjoys certain legal protections, even if the loans default. “That safe harbor provision limits a borrower’s ability to make a claim that they were put into an unsafe mortgage,” Mr. Fraser said. Beyond verifying a borrower’s ability to repay, one requirement of qualified mortgages is that, generally, a borrower’s monthly debt, including the mortgage, cannot be more than 43% of his or her monthly pre-tax income. To be labeled a qualified mortgage, loans also cannot entail interest-only periods or negative amortization. The Consumer Financial Protection Bureau estimates that roughly 95% of existing mortgages will meet the requirements of qualified mortgages, a bureau spokeswoman said. Though First Federal Lakewood executives stressed they will comply with the Ability-to-Repay rule, they said they will consider issuing nonqualified mortgages, too. For instance, a borrower may demonstrate the ability to repay, may own a home and want to build another and subsequently may need a nonqualified loan because they’ll have too much debt to income under the rule as they carry both the home loan and the construction debt for a period of time, Mr. Fraser said. “There may be fewer banks willing to make that nonqualified mortgage to a borrower who can afford that mortgage,” he said. The call that may not come Lenders agree these new requirements will benefit borrowers by protecting them from risky products blamed for the foreclosure crisis. But some local real estate agents say the changes could result in less access to financing for some, namely first-time and low-income home buyers. That’s because under the requirements, the points and fees a lender may charge for qualified mortgages are limited — generally to 3% of a loan amount, though higher thresholds are allowed for loans of less than $100,000. The Consumer Financial Protection Bureau says that restriction is in response to “extremely high points and fees some borrowers paid during the mortgage crisis.” From where Ron Russell sits, the cap on points and fees could result in less incentive for lenders to do smaller loans. That’s because in today’s low interest rate environment, which limits what lenders make on mortgages, those fees are arguably more important. “The lower-end buyer … is not probably going to get a return phone call from the (mortgage) broker because they’re not going to make any money” on the loan, said Mr. Russell, CEO of Russell Real Estate Services, which is based in Strongsville and has eight locations. “It is going to make a big impact on people’s lives that the government is actually trying to help.” The fee cap also may result in lenders charging borrowers higher interest rates if they find themselves up against the limit, predicted Mr. Walters of Quicken Loans, where executives have decided they will not lend outside qualified mortgage standards. “I have absolutely no doubt that some attorneys are going to test this law in the years to come through class-action lawsuits, and so lenders like us are cautious,” he said. “We’ve already seen some people begin to exit mortgage lending” in the last three or four months because of the added compliance risks, Mr. Walters said. “I think you’ll see more of that in 2014.” Where there’s a will … John Ludwick fears the government has swung the pendulum too far to the other side from the “wild, wild west” when mortgages were “very free and easy to get.” The operating principal of Keller Williams Greater Cleveland predicts money again will become tight and agrees some mortgage companies will exit certain parts of the business. Charles Bromley, though, is confident the Ability-to-Repay rule will make for an improved environment for lenders, borrowers and taxpayers. “I really don’t see a downside to it,” said Mr. Bromley, director of the Ohio Fair Lending Coalition, which works to support fair lending activities in Ohio. “It’s going to require the lenders (to do) what they should have been doing all along. “It will be a safer marketplace for consumers, it will be a place that will offer some guarantees to the lenders that consumers aren’t going to come back to them, (and) it should be a safer environment for taxpayers not to be hit for another bill for the lenders, a la TARP,” Mr. Bromley said, referring to the Troubled Asset Relief Program many refer to as the bank bailout. Mr. Bromley did concede the debt-to-income ratio required for qualified mortgages may be a difficult bar for many first-time home buyers to clear, given the “astronomical” college loan debt so many have. That situation may result in adult children hitting up baby boomer parents for down payment assistance, he said. “I think people will figure out ways to qualify for these loans,” Mr. Bromley said. ■ MetroHealth extends Care Plus insurance program through April 30 MetroHealth's experimental waiver program that extended health insurance to thousands of people in Cuyahoga County has been extended through April 30, 2014, to give the health system some breathing room as it works to transition the program's enrollees to the state's recently expanded Medicaid program. The MetroHealth waiver — branded as MetroHealth Care Plus — was designed to give the county and the health system a head start of sorts on an expansion in Medicaid ON THE WEB Story from www.crainscleveland.com eligibility, which was one of the key provisions of the Affordable Care Act. The Care Plus program, which was scheduled to expire on Tuesday, Dec. 31, was the only one of its kind in the state of Ohio. As of Dec. 31, 28,294 people were enrolled in the program. “We are grateful to (The Centers for Medicare and Medicaid Services) and the state of Ohio's Department of Medicaid for providing this impor- tant extension so that MetroHealth Care Plus beneficiaries will avoid a lapse in health care coverage while we actively assist them in transitioning that coverage to Ohio's Medicaid program,” MetroHealth CEO Dr. Akram Boutros said in a news release. Thanks to the waiver, MetroHealth was able to use its $36 million annual subsidy from Cuyahoga County to draw an additional $64 million from the federal government to finance the coverage expansion. — Timothy Magaw 20140106-NEWS--7-NAT-CCI-CL_-- 1/2/2014 2:00 PM Page 1 JANUARY 6 - 12, 2014 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM 7 TAX LIENS The Internal Revenue Service filed tax liens against the following businesses in the Cuyahoga County Recorder’s Office. The IRS files a tax lien to protect the interests of the federal government. The lien is a public notice to creditors that the government has a claim against a company’s property. Liens reported here are $5,000 and higher. Dates listed are the dates the documents were filed in the Recorder’s Office. LIENS FILED Community Quality Care Inc. 1571 W. 117 St., Cleveland ID: 82-0540177 Date filed: Nov. 22, 2013 Type: Employer’s withholding Amount: $183,827 Green Rock Lighting LLC 3715 W. 33 St., Cleveland ID: 45-2703858 Date filed: Nov. 22, 2013 Type: Employer’s withholding Amount: $72,276 Paul F. Smith Jr. DDS Inc. 20119 Farnsleigh Road, Shaker Heights ID: 34-1337892 Date filed: Nov. 22, 2013 Type: Employer’s withholding Amount: $49,087 Cameron 64th St. Inc. 6316 Harvard Ave., Cleveland ID: 20-4236307 Date filed: Nov. 22, 2013 Type: Employer’s withholding, unemployment Amount: $40,415 Paul F. Smith Jr. DDS Inc. 20119 Farnsleigh Road, Shaker Heights ID: 34-1337892 Date filed: Nov. 22, 2013 Type: Employer’s withholding Amount: $37,829 D & O Leasing Inc. 883 Addison Road, Cleveland ID: 34-1297801 Date filed: Nov. 22, 2013 Type: Employer’s withholding Amount: $23,364 DMS Menswear Corp. 4069 Richmond Road, Warrensville Heights ID: 34-1286202 Date filed: Nov. 22, 2013 Type: Employer’s withholding, failure to file complete return Amount: $19,837 Nida Enterprises Inc. 17480 Lorain Ave., Cleveland ID: 34-1759848 Date filed: Nov. 22, 2013 Type: Employer’s withholding, unemployment Amount: $17,441 T A P on Tap Inc. 23573 Delmere Drive, North Olmsted ID: 34-1769372 Date filed: Nov. 22, 2013 Type: Employer’s withholding Amount: $15,543 ID: 90-0783151 Date filed: Nov. 22, 2013 Type: Employer’s withholding Amount: $13,338 Tree of Life Daddys Daycare 14701 Detroit Ave., Suite 555, Lakewood ID: 20-8354916 Date filed: Nov. 22, 2013 Type: Employer’s withholding Amount: $12,476 Jasmine Beverage Inc. 3832 Martin Luther King Jr. Drive, Cleveland ID: 34-1902350 Date filed: Nov. 22, 2013 Type: Employer’s withholding Amount: $5,680 LIENS RELEASED Amount: $7,546 Michael & Sons Landscaping Inc. P.O. Box 26133, Fairview Park ID: 34-1507239 Date filed: Nov. 19, 2010 Date released: Nov. 22, 2013 Type: Employer’s withholding Amount: $46,347 Allied International Sales Co. 18224 Fernway Road, Shaker Heights ID: 34-1613053 Date filed: Nov. 30, 2009 Date released: Nov. 22, 2013 Type: Employer’s withholding Amount: $7,747 Stiber Fabricating Inc. 3829 Hamilton Ave., Cleveland ID: 34-1774978 Date filed: Feb. 21, 2008 Date released: Nov. 22, 2013 Type: Employer’s withholding, unemployment Amount: $75,999 Leff Insurance Agency Inc. 16300 Academy Drive, Strongsville ID: 87-0738635 Date filed: Nov. 22, 2013 Type: Employer’s withholding, corporate income Amount: $7,805 Ehle Morrison Group Ltd. 820 W. Superior Ave., Suite 230, Cleveland ID: 34-1799106 Date filed: April 13, 2009 Date released: Nov. 22, 2013 Type: Employer’s withholding Amount: $9,654 United Transportation Union 24950 Country Club Blvd., Suite 340, North Olmsted ID: 34-1031303 Date filed: Dec. 26, 2012 Date released: Nov. 22, 2013 Type: Employer’s withholding Amount: $10,331 Little Blessings Enrichment Center Inc. 3230 E. 90 St., Cleveland ID: 61-1512189 Date filed: Nov. 22, 2013 Type: Employer’s withholding, unemployment Amount: $7,143 Ehle Morrison Group Ltd. 820 W. Superior Ave., Suite 230, Cleveland ID: 34-1799106 Date filed: Feb. 4, 2009 Date released: Nov. 22, 2013 Type: Employer’s withholding, partnership income Van Ness Law Ltd. 6181 Mayfield Road, Suite 104, Mayfield Heights ID: 20-1310062 Date filed: Nov. 13, 2007 Date released: Nov. 22, 2013 Type: Employer’s withholding Amount: $22,360 Techland Research Inc. 28895 Lorain Road, North Olmsted ID: 31-1565119 Date filed: Nov. 22, 2013 Type: Employer’s withholding, unemployment Amount: $8,759 Bunker Bar and Grill LLC 6824 Bunker Road, North Royalton STAY CONNECTED ■ Crain’s on Twitter: @CrainsCleveland ■ Crain’s on Facebook: Facebook.com/CrainsCleveland ■ Crain’s on LinkedIn: linkedin.com/company/crain’s-cleveland-business ■ Crain’s daily e-newsletters: CrainsCleveland.com/register Bath $1,975,000 Brecksville Truly extraordinary custom designed and built contemporary! An architecturally beautiful home with state of the art amenities and the most incredible quality materials! 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Kaufman Company Top Producer #1 State of Ohio www.justASKadam.com 216.831.7370 20140106-NEWS--8-NAT-CCI-CL_-- 8 1/2/2014 3:40 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JANUARY 6 - 12, 2014 PUBLISHER/EDITORIAL DIRECTOR: John Campanelli ([email protected]) EDITOR: Mark Dodosh ([email protected]) MANAGING EDITOR: Scott Suttell ([email protected]) OPINION Hole story I n the business of professional sports, there is an unspoken contract between the communities that pay for the arenas, ballparks and stadiums where their hometown teams play and owners of the franchises that benefit from those huge investments. It is this: We, the community, will front you the money for the factories where your businesses operate, and you, the owners, will put in those factories quality products that are at least enjoyable, even if they aren’t championship caliber each season. In Cleveland, the people of Cuyahoga County who have forked over nearly $1 billion for the arena, ballpark and stadium where their teams play — and are on the hook for mllions more for maintenance of those properties — haven’t gotten much of a return on their investment in recent years. But there is one franchise that stands out from the others in failing to live up to its side of the unspoken contract. That franchise is the Cleveland Browns. The aerial shots on game day of FirstEnergy Stadium tell the whole — or should we say “hole” — story: Thousands upon thousands of empty orange seats, the numbers of which increase as each season trudges on to another dismal conclusion. It has been this way for almost every one of the 15 seasons since the return of an NFL franchise to Cleveland in 1999. Thirteen losing seasons. Six straight seasons — and counting — with at least 11 losses. Once upon a time, Cleveland was a proud football city where losing was the exception, not the rule. In the 49 years of the original Browns, the team recorded only 12 seasons where it was under .500. Now, the Browns are a league doormat, a franchise synonymous with ineptitude. It is against this backdrop that the men who last year took over the franchise from the Lerner family announced last week the stunning decision to boot after just one season the head coach of their own choosing, Rob Chudzinski. Fans are hard-pressed to see the firing as something other than ongoing instability within the Browns organization, even though owner Jimmy Haslam and his right-hand man, CEO Joe Banner, tried hard at a news conference last Monday to convince the public otherwise. “We understand the importance of continuity,” Mr. Haslam said. “But we also understand the importance of getting it right.” Mr. Haslam said he gets why fans are skeptical, though he also admitted it galls him when people say “same old Browns” despite the change in regimes. “It’s our single misssion to change that,” Mr. Haslam said. Almost two decades after Art Modell took the original Browns to Baltimore — where the team known as the Ravens has won two Super Bowls — only one thing will erase the negative thinking, and that’s winning. You can enhance the fan experience by installing big new scoreboards, improving the stadium’s sound system and holding weiner dog races, but it all means squat if the losing continues. As they say during the NFL Draft, you’re on the clock, gentlemen. FROM THE PUBLISHER Business faces a new balancing act legalizing marijuana. was asked by a reader recently how ■ A majority of Americans now agree much of my personal political ideolthat the United States should ogy will creep into the “mind its own business internew publisher’s column. JOHN nationally.” I told him probably not CAMPANELLI ■ The number of Amerimuch. My political leanings — cans who want to fire their whether left of Ted Kennedy, representative in Congress is right of Ted Cruz or as amat an all-time high (38%). biguous as Ted Koppel — are ■ For the first time ever, a not really important to Greater majority of Americans now Cleveland’s business commusay the federal government nity (they’re pretty boring, too, threatens their personal rights aside from my fervent support and freedoms. of federal legislation to legalize In other words, libertarianbackyard chickens). ism is the new black. Unless it affects local busiIf either party can recognize this and, ness, I’ll leave the bellowing to the blogs more importantly, take advantage of it, and blowhards on cable TV. victory likely awaits in 2014 and beyond. But political trends that might have an Will the Dems abandon their core beeffect on business? I’m interested. lief in the value of government? Will the The Pew Research Center, a nonpartiGOP walk away from social issues? Will san outfit that does a wonderful job of either party move to end government measuring the vital signs of society, resurveillance? I’m not even going to try to cently released its top 13 data milestones lay odds on those questions. of 2013. Here are the top five: But I do think there’s an important ■ A majority of Americans now favor message here for businesses, especially same-sex marriage. for managers and HR professionals. ■ A majority of Americans now favor I While the country as a whole is leaning libertarian, the millennials are already there en masse. And their political attitudes transfer to the workplace. In general, they want employers — in a way their “mini government” — to afford them more freedom. This means much more than casual Fridays. They want flexible schedules, the ability to work from home, the chance to jump on Twitter for a moment without the boss looking over their shoulder, and privacy away from work. But, of course, they also need a paycheck. An employer might counter by reminding workers that a job needs to be done and that they are getting paid to work, not update their social media status. But bosses who can recognize their workers’ desires and scratch the libertarian itch without jeopardizing productivity and morale, well, they’ll get — and retain — the best talent. Which will give them more time to focus on other parts of the business, boost productivity … or simply sit back and talk politics. ■ TALK ON THE WEB Re: Chud’s firing, Browns’ future ■ Chud did nothing wrong. His players did. I understand the “man at the top” goes first, but I think firing him was WRONG!!!! — Tim Gribben ■ This is as poor a decision as I have seen from a professional organization. To hire a coach, as you would hire any manager for any organization, then set him up for failure, as the Browns did in the most recent draft and in-season trades, then blame him for the failure to immediately reverse a 14-year record of abysmal performance? What kind of organization does that? Obviously the owner failed to learn the lessons taught by his previous pro football team; that is, to choose leaders wisely and then back them up through adversity, expecting long term success. It was understood that after purchasing the team he would be expected to bring in Reader responses to stories and blogs that appeared on: www.crainscleveland.com his own choices to run the program. What was not expected was that he would fail to back his choice for more than one-fourth of the length of his contract. What prospective football coach, faced with any other options, would choose to take his chances with this team after such a demonstrated lack of organizational support? Good luck Mr. Haslam. — Jim Ryan ■ What really strikes me as odd is the lack of clear leadership from this organization since 1999, even though it has been led by several different people. It is hard to get good talent when the environment is not stable. I am waiting to see the movie “Draft Day” — it must be a dark comedy. — Walt Avdey ■ I stopped paying any attention to the Browns several years ago. I think they should just leave town. Pittsburgh is only two hours away, and anyone who needs an NFL fix can just go there. — Robert Fritz ■ The team needs a change. Let’s start with new uniforms for a new motivational appearance factor. How long have the Browns been wearing those awful orange helmets? They belong with the orange barrels throughout Cleveland. What about a new logo for those helmets? And could we somehow change the team’s name while we’re at it? When the team came back in 1999, it would have been the ideal time to make these improvements. — David Jaros Re: Vitamix’s growth ■ Congratulations to Vitamix on its expansion. See WEB Page 9 20140106-NEWS--9-NAT-CCI-CL_-- 1/2/2014 3:25 PM Page 1 JANUARY 6 - 12, 2014 Local restaurant owners have enticing jobs in other fields, too N iko Frangos spent nine years as an animator for Walt Disney Studios, drawing characters for films such as “Hercules” and “Tarzan.” The job certainly was cool, but months of working double time became unsustainable, so Mr. Frangos jettisoned the gig for another interest — the Rascal House pizza operation that his parents launched in 1980, when he was 9 years old. “I saw guys who were 17, 18 years old grow with the company and become franchise owners,” Mr. Frangos said. “I saw Rascal House as a Frangos real success vehicle.” So in 2005 he took more ownership of the five-store business — which recently relocated a storefront from its flagship location at 2064 Euclid Ave. near Cleveland State University to 1836 Euclid Ave. in the Union Building — and has plans to grow the brand nationally. Mr. Frangos is among a bevy of local restaurant owners and food entrepreneurs who either fled corporate life to pursue their culinary passion, or balance an unrelated day job with their food or beverage industry pursuit. Harley Magden is one of those individuals. The co-founder and president of Maryland-based Window Nation also serves as proprietor Society Lounge, a throwback cocktail establishment he opened in 2013 on East Fourth Street in downtown Cleveland. “Creating an experience unlike any other has always been the foundation for our success in other businesses we have been involved in, be it windows, food or vintage cocktails,” Mr. Magden said. “At Window CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM KATHYAMESCARR WHAT’S COOKING Nation, we were able to open a business from ground zero in 2006 and grow it during the worst economic time period since the Great Depression because of the experience and focus we offer. Our goal has been the same for Society Lounge.” Mr. Magden isn’t alone in straddling business lines. Consider the following: ■ Adrian Bota, co-owner of Piccadilly Artisan Yogurt in Cleveland’s Coventry and Ohio City neighborhoods, also works with the Cleveland Clinic’s strategic partnerships and acquisitions group. ■ Jillian Davis, owner of Toast wine bar in Cleveland’s Gordon Square Arts District, is a federal public defender for U.S. District Court Northern District of Ohio. She does a lot of research and writing on cases involving habeas corpus (a legal procedure that keeps the government from holding individuals indefinitely without showing cause). ■ Robert Ivanov, president, Touch Supper Club, also is an engineering program manager at Cuyahoga Community College. Mr. Ivanov was a former design engineer at Ford Motor Co. before leaving the giant automaker in 2005 to open the Ohio City restaurant. ■ John Tutolo, operator of Biga Wood Fired Pizzeria in Kirtland, also is national sales manager of food service and retail at Solonbased King Nut Cos., a nut and ON THE WEB Read Kathy Ames Carr’s What’s Cooking blog at: www.crainscleveland.com snack processor. ■ Sean Watterson, co-owner of Happy Dog in Cleveland’s Detroit Shoreway neighborhood, is a former director at both Bank of America and Merrill Lynch. Mr. Watterson also worked for four years at the U.S. Securities and Exchange Commission in Washington, D.C., beginning Sept. 10, 2001. According to Cleveland Magazine, he was recruited in 2013 by the World Bank to be part of a contingent working with the Securities and Exchange Commission of Pakistan. ■ Stefan Was, operator of Porco Lounge & Tiki Room in Ohio City, also is president of AC Shutters Inc., a maker of aluminum rolling shutters and special application doors, in Cleveland’s Slavic Village neighborhood. Mr. Was found himself in uncharted territory upon entering the bar business in 2013, but it was his dream to open the Polynesian cocktail establishment. He said he drew upon expertise he gained from AC Shutters in dealing with banks and negotiating with vendors. He recruited general manager Shannon Smith to oversee daily operations, staff and Porco’s premium cocktail program. His advice for any novice looking to enter the industry? “Make friends with the people in it,” Mr. Was said. “Most any owner in the industry is happy to share advice, and I feel Cleveland in particular is more of a supportive community than any other. Our local neighbors have been amazing in support of not only promoting each other, but by actually patronizing one another with their hard-earned dollars.” ■ WE’RE STILL THE TOP OF THE TOWN. Galleria & Tower @ Erieview 1301 E. Ninth St. Cleveland, OH Interested in leasing the best views in Cleveland? Contact: David C. Wagner - 216.360.0009 HannaChartwell.com A Veteran-Owned Small Business Core Services Creditors’ Rights • Collections • Subrogation • Bankruptcy Markets Served Business • Finance • Education • Government • Healthcare Ethical, Professional, Excellent Service Please visit our website www.tmslaw.net 888-364-7072 Web: Yes should’ve beaten out Kiss continued from PAGE 8 It’s always great news to hear an American company doing well and even more exciting that it is a local company. I recently purchased my first Vitamix and love it! — Barb Billick 25651 Detroit Rd, Suite 203, Westlake, OH 44145 Re: Rock Hall inductees ■ Kiss before Yes? Another snub. Yes should have worn costumes. — John Gibson Re: PD editor talks paywalls, digital-first approach ■ A hint as to the financial results of the PD’s print changes would have been useful. Is four days a week of home delivery profitable, or it is just a delaying tactic on the way to oblivion? — Robert Salmon Re: Tribune Co. buys WJW-TV, Channel 8 ■ Depth of resources is critically important for both decent journalistic endeavors and continued community involvement. Let’s hope Tribune gives Fox 8 the support and budgets it needs to remain viable, while providing some editorial (guts) and outside perspective/guidance on the station’s myopic boosterism. — Steve Bloomfield and its affiliate fund, Short Vincent Partners III, is pleased to announce the acquisition of A designer and manufacturer of aircraft component test solutions for the global commercial and military aerospace markets. Headquartered in Independence, OH CapitalWorks, LLC 3000 Auburn Drive, Suite 430 Cleveland, OH 44122 (216) 781-3233 www.capitalworks.net 9 20140106-NEWS--10-NAT-CCI-CL_-- 10 1/2/2014 2:00 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JANUARY 6 - 12, 2014 GOING PLACES JOB CHANGES CONSULTING NEWRY CORP.: Matthew Szugye to senior consultant. EDUCATION CASE WESTERN RESERVE UNIVERSITY: Daniel Ducoff to associate vice president, strategic development initiatives. Szugye Brunner Rohrer Behr Hetzel Seeley Exline Dupont Gangel Hoeprich Wachsman Decensi Hochstetler Cheung Reese Pringle Schrader Campbell Ryland Manning Croy Janowicz Steber Hoffman ENGINEERING R.E. WARNER & ASSOCIATES INC.: David J. Brunner to senior mechanical designer; David J. Rohrer to mechanical designer. FINANCIAL SERVICE AXA ADVISORS: John Behr to financial professional, retirement benefits group. EDWARD JONES: Dale Braun to financial adviser, Beachwood. FINKLER & CO. CPA’S: Rosalee Hetzel to firm administrator; Kim Seeley to senior associate. MEDDATA INC.: Carl Naso to corporate controller. Kristen Phelps to chief accounting officer. GIFFEN & KAMINSKI LLC: Edward Proctor to partner. MIDWEST INVESTMENT MANAGEMENT LLC: Kendall M. Exline to portfolio administrator. INSURANCE MCGLINCHEY STAFFORD: Robert Terbrack and Amanda Holzhauer to associates. HEALTH CARE AKRON GENERAL: Stefan Dupont, M.D., vascular neurologist; Michael Gangel, M.D., urologist; Mark Hoeprich, M.D., Akron General Neuroscience Institute; Ari Wachsman, M.D., neurologist; to medical staff. HOSPITALITY YOURS TRULY RESTAURANTS AND SHIBLEY MANAGEMENT: MEDICAL MUTUAL OF OHIO: Trish Decensi to vice president and general counsel. LEGAL BUCKINGHAM, DOOLITTLE & BURROUGHS LLC: Andrew Haring to associate. CHAPMAN LLC: Neil D. Petkovic to of counsel. DAY KETTERER: Matthew R. Hochstetler, Natalie S. Cheung and Michelle R. Reese to associates. SALT • SALT • SALT • Water Softener • Industrial • Food • Ice Melt • Sea Salt ROETZEL: Marcus A. Pringle to associate. SEELEY SAVIDGE EBERT & GOURASH CO. LPA: Todd A. Schrader to partner. TUCKER ELLIS LLP: Jay Campbell and Josh Ryland to partners; Tim Manning to counsel; Chelsea Croy, Paul Janowicz and Kelli Steber to associates. MANUFACTURING CARDPAK: Tom Weber to president. CLIFFS NATURAL RESOURCES INC.: P. Kelly Tompkins to executive vice president, external affairs and president, global commercial. NONPROFIT AUTISM SPEAKS: Laura Hoffman to director of field development, Northeast Ohio. REAL ESTATE ABODE MODERN LIFESTYLE DEVELOPERS: Erik McKay to construction manager; Brenda Rodriquez to marketing and operations strategy director. AWARDS SALES & MARKETING EXECUTIVES OF CLEVELAND: Bernie Moreno (Collection Auto Group) received the 2014 Business Executive of the Year Award; Roy Buchinsky, M.D., (University Hospitals Health System), Robin Doerschuk (Alliance Solutions Group), Danny Fedeli (The Fedeli Group), Dave Johnson (Cleveland Convention Center and Global Center for Health Innovation), Alex King (Cleveland Indians), Melissa Marik (Executive Caterers), Sue Omori (Cleveland Clinic), James Petrie (PolyOne Corp.), Sam Pines (Good Karma Broadcasting and ESPN Cleveland), Meredith Scerba (Greater Cleveland Sports Commission), Brent Stehlik (Cleveland Browns), Paul Stupay (NineSigma Inc.) and Rich Wallack (Medical Mutual) received 2014 Distinguished Marketing and Sales Awards. Send information for Going Places to [email protected]. Call For Pricing!! Minimum Delivery: 1Pallet GET DAILY NEWS ALERTS FROM CRAIN’S ! 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Published Tuesday. ■ Real Estate Report: Published Monday. ■ Small Business Report: Published Thursday. ■ Shale and Energy Report: Published Friday. 1-800-547-1538 Salt Distributors Since 1966 SIGN UP NOW AT: CrainsCleveland.com/register 20140106-NEWS--11-NAT-CCI-CL_-- 1/2/2014 3:20 PM Page 1 JANUARY 6 - 12, 2014 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM 11 Gate: Sports market is expected to grow at 4.8% rate through 2017 continued from PAGE 3 Executives from the Cleveland Browns, Cavaliers and Indians don’t discount the impact of the rapid growth of media rights on their businesses, and they value sponsorships every bit as much as their peers in other cities. However, they say in Northeast Ohio, a team’s economic vitality starts when you get fans through the gate. “Our media product is not as good if our in-person product isn’t as good,” Cleveland Browns president Alec Scheiner said. “Part of our business is the energy of the fans at our games.” Cleveland Indians president Mark Shapiro shares that view. “What’s most important is not having any weak links in fan experience,” Mr. Shapiro said. “It defines so much. A fan buys a ticket, enters the ballpark, and then it depends on how he is treated by ushers, the concessions, the product on the field.” Kerry Bubolz, president of business operations for the Cleveland Cavaliers, said he brings up what he calls “the revenue tree” in presentations to Cavs employees. The base of that tree, he says, is ticket revenue. If the roots of the business are strong, the other areas tend to thrive. “Gate revenues directly drive our concessions revenues and help drive our sponsorship revenues,” Mr. Bubolz said. “On a more global basis, it drives TV ratings, which ulti- A LENGTHY LOOK AT THE SPORTS INDUSTRY The estimated and projected compound annual growth percentages for the four segments of the North American sports market from 2009 to 2017: Segment Gate revenues 2009 -1.3% 2010 2.5% 2011 -0.4% 2012 -2.3% 2013 9.4% 2014 2.9% 2015 2.2% 2016 2.4% 2017 3.0% x-Total 3.9% Media rights 3.2% 6.5% 17.8% 6.9% 5.0% 18.8% 7.9% 2.8% 4.7% 7.7% Sponsorship -0.9% 2.7% 6.7% 5.1% 6.3% 5.8% 5.4% 7.0% 5.3% 6.0% Merchandising -20.4% -0.5% -0.7% 2.3% 3.5% 1.0% 1.0% 1.2% 1.3% 1.6% ■ Source: PricewaterhouseCoopers LLP; x-Totals are the compound annual rates from 2013 to 2017 mately drive media rights.” The macro view … In the past, the PwC study was global in nature. The 2013 version focused strictly on North America, and it paints a promising picture for sports operations. The North American sports market is expected to grow at a compound annual rate of 4.8% over a five-year period, from $53.6 billion in total revenues produced by college and pro teams in 2012 to an anticipated $67.7 billion in 2017. Media rights — buoyed by recent mega-national television deals in the NFL and Major League Baseball — are forecast to grow at a compound annual rate of 7.7% over the next four years. Sponsorship revenues are projected to rise 6% annually between now and 2017, with gate revenues, at an expected 3.9% annual growth, and merchandising, at a 1.6% annual rate of in- “It’s so critical because it’s our largest local revenue stream.” – Kerry Bubolz, president of business operations, Cleveland Cavaliers, on gate revenues crease, lagging behind the other two segments. PwC estimates that gate revenues for the entire North American sports industry — college and pro —totaled $17.2 billion in 2013. That figure would be 22% ahead of the estimated revenue generated by sponsorships ($14.1 billion), 30% more than merchandising revenue ($13.2 billion) and nearly 39% better than media rights ($12.4 billion). By 2017, gate revenues are projected to rise to $19.1 billion in annual revenue, while sponsorships ($17.7 billion) and media rights ($17.1 billion) are expected to narrow the gap significantly. Contrast those figures with 2008, when gate revenues were 87% ahead of media rights and almost 38% above sponsorships. “This year, the takeaways (of the study) are the convergence of three of the four revenue segments that we have tracked for close to a decade and a half,” said PwC Sports Advisory Services director Adam W. Jones, editor of the 2013 analysis. “Gate revenues continue to be the largest segment, but media rights and sponsorships will outpace them in terms of year-on-year growth.” PwC estimates that gate revenues declined in 2009, 2011 and 2012, before increasing 9.4% in 2013. The latter increase, Mr. Jones says, was a “one-time correction” because of the return to a full season by the National Hockey League after a lockout that reduced the 2012-13 season by 34 games and ticket price increases after years of decreases or freezes. The annual growth of gate revenues is expected to slow to 2.9%, 2.2% and 2.4% in the next three years, the PwC report says. … and the micro view The Browns’ Mr. Scheiner didn’t dismiss the value of the PwC study altogether. But, he said, because it’s national, “I don’t put too much stock into it.” “When you have these national studies, there are so many levers that you have to pull that it stops being too meaningful to me,” he said. “We focus much more on our market, our business and how we connect with our fans.” The Indians’ Mr. Shapiro made a similar observation. “It reminds me of reading a toplevel financial analysis of markets that point out trends at a macro level that are clearly true but only partially relevant to our market,” Mr. Shapiro said. Though gate revenues may not be as significant to teams in big media markets such as New York and Los Angeles, where franchises can reap huge revenue windfalls from television and radio broadcast rights, they remain a big deal to teams in smaller media markets such as Cleveland. Hence, the focus of the Browns, Cavaliers and Indians on the gate. “It’s so critical because it’s our largest local revenue stream,” the Cavs’ Mr. Bubolz said. ■ Keep your business heading in the right direction. Treasury Management from FirstMerit Bank When Greg talked to FirstMerit Bank’s Treasury Management team, his goal was to increase his company’s working capital. Together, they came up with a plan to help Greg effectively manage receivables, control payments, and improve his company’s overall cash flow. Now Greg has all the tools he needs to keep his business moving in the right direction — forward. TO L E A R N MOR E, C O N T A C T : Maureen Murman, Treasury Management Sales Officer, at 216-694-5637 or maureen.murman@firstmerit.com. Follow the latest market trends @firstmerit_mkt firstmerit.com Member FDIC 2128_FM13 20140106-NEWS--12-NAT-CCI-CL_-- 12 1/2/2014 3:46 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JANUARY 6 - 12, 2014 NOTABLE NORTHEAST OHIOANS WHO DIED IN 2013 F. Joseph Callahan By SCOTT SUTTELL [email protected] Northeast Ohio last year lost the man who built Progressive Corp. into an insurance powerhouse, a doctor who was one of the Cleveland Clinic’s most prolific inventors, and the woman who was the first general manager of WVIZ-TV, Channel 25. Here’s a retrospective of some of the most notable Northeast Ohioans who died last year. They’re presented alphabetically. Powell W. Caesar III Mr. Caesar was “an astute, savvy and street-smart spokesman for some of Greater Cleveland’s bestknown people and organizations,” according to a Plain Dealer obituary. He was 63 when he died of a heart attack on May 27. Mr. Caesar had been a spokesman for the Cuyahoga County Medical Examiner’s Office since 2007. Former Cleveland City Council President George Forbes, a longtime friend of Mr. Caesar, told The PD, “He would give me his point of view on many things. He believed what he believed at heart. There was nothing phony about him.” Save the date Tuesday, April 15, 2014 Mr. Callahan spent 42 years at fluid system company Swagelok, securing 23 patents there and ultimately becoming its president and then chairman, according to a profile on the website of Case Western Reserve University, where Mr. Callahan is the namesake of the annual F. Joseph Callahan Distinguished Lecture. He died June 28 in Chagrin Falls at age 89. Among other philanthropic ventures, in 1968 he created the Callahan Foundation, which has given more than $10 million to entrepreneurial nonprofits. Mr. Callahan graduated from the U.S. Naval Academy in 1945, then went on to submarine school. Among the officers he served with were Admiral Hyman Rickover and future President Jimmy Carter. Betty Cope Ms. Cope was “the driving force” behind getting WVIZ-TV, Channel 25, on the air in February 1965, serving as the station’s general manager until her retirement in June 1993, according to The Plain Dealer. She died Sept. 14 at age 87. The PD noted that Ms. Cope got her start in the business as a receptionist at Cleveland’s first commer- cial television station, WEWS Channel 5, when it began broadcasting in December 1947. Jerry Wareham, president and CEO of Ideastream, the corporate umbrella over WVIZ and WCPNFM, 90.3, told the newspaper, “Betty Cope was a trailblazer throughout her professional life. She was a legitimate television pioneer even before Channel 25 went on the air.” Dr. Roy Greenberg Dr. Greenberg — one of the Cleveland Clinic’s most prolific innovators — died the weekend of Dec. 7-8 at his home on Lake Erie after a battle with cancer. He was 49. Crain’s story on Dr. Greenberg, who was born in Ithaca, N.Y., noted that had been with the health system since 1999. He was “known as a pioneer in the field of treating complex aortic disease and held more than 50 patents,” according to the story. Dr. Greenberg helped create a 3D navigation technology that lowers exposure to radiation. He also developed a modeling technology for 3D printing that can create custom endovascular grafts. His work has been credited with a dramatic reduction in mortality for endovascular aortic repair patients over the last decade. CIO Mike Hegan When longtime Cleveland Indians broadcaster Mike Hegan died Dec. 25 at age 71, the team “lost a close friend,” according to a profile on Indians.com Mr. Hegan “spent most of his life around the Cleveland Indians,” the story noted. “He shagged fly balls in the outfield of Cleveland Municipal Stadium as a boy, played in the ballpark as a visiting big leaguer and went on to call some of the franchise’s most memorable games as a broadcaster.” He was inducted into the Cleveland Sports Hall of Fame in 2011. The former star athlete at St. Ignatius High School called Indians games with Tom Hamilton on the radio for 14 years until he stepped down at the end of the 2011 season. Inez Killingsworth OF THE YEAR 2014 NOW ACCEPTING NOMINATIONS For nomination inquiries email Kim Hill at [email protected] or visit CrainsCleveland.com/CIO Deadline: February 3, 2014 Cocktail Reception Sponsor Presented by JASON MILLER Peter B. Lewis, shown in 2010, passed away Nov. 23 at age 80. Co-Presented by Video Sponsor Ms. Killingsworth was the founder of Empowering and Strengthening Ohio’s People, a Cleveland-based organization dedicated to fighting against foreclosures and predatory lending practices. She died Jan. 17 after a battle with cancer. “After retiring from the Cleveland public school system as a janitor in 2001, ESOP became Killingsworth’s encore career,” according to a profile on Encore.com. “She took the organization statewide, and today ESOP has nine offices throughout Ohio. When Killingsworth received The Purpose Prize in 2010, upwards of 15,000 homeowners … had participated in ESOP’s programs. Thousands of homeowners are still in their homes today due to her work.” Peter B. Lewis Mr. Lewis, who died Nov. 23 at age 80, will be remembered as a business titan for building Progressive Corp., and as a major figure in U.S. philanthropy. During a career that lasted more than half a century, Mr. Lewis grew Mayfield Village-based Progressive into the fourth-largest auto insurance company in the United States. He donated an estimated $500 million to various causes during his lifetime. Mr. Lewis graduated in 1955 from Princeton University. A Washington Post profile upon his death noted that Mr. Lewis’ senior thesis was titled “The Financially Irresponsible Motorist: A Problem in Practical Politics.” He later was a Princeton trustee and donated more than $220 million to the university. He was a trustee of the Guggenheim Museum, but he stepped down in 2005, saying he disagreed with the institution’s focus on international expansion. Mr. Lewis donated $36.9 million for the construction of a building bearing his name at the Weatherhead School of Management at Case Western Reserve University. The building was designed by architect Frank Gehry, with whom Mr. Lewis worked frequently. Mr. Lewis also was a major donor to liberal political causes, most prominently, late in his life, in the push to legalize marijuana. Peter McDonald Tire industry veteran Peter McDonald, widely known for his work in tire forensics, died June 21 at age 83, according to Tire Business, a sister publication of Crain’s. Mr. McDonald had a 28-year career as director of tire design for the former Firestone Tire & Rubber Co. in Akron, now part of Japan’s Bridgestone Corp. His career passion was tire forensics, which led him to work as an expert witness for both prosecution and defense and, along the way, produced his book, “Tire Imprint Evidence.” In one famous case, Tire Business noted, Mr. McDonald “concluded that there were more conspirators in the truck bombing of the Alfred P. Murrah Federal Building in Oklahoma City on April 19, 1995, that killed 168 people. He reached that deduction after looking through FBI photographs of tire tracks at two Oklahoma sites where authorities believe the conspiracy took place.” Gary Taylor Mr. Taylor, founder of telemarketing giant InfoCision Management Corp. in Akron, died March 2 at age 59. InfoCision said Mr. Taylor’s death came just over three years since he initially fell ill after a heart attack suffered in 2009. Crain’s story about Mr. Taylor’s death noted that he spent his entire life in Akron, the city he loved. He earned bachelor’s and master’s degrees from the University of Akron, which is where he met his wife of 34 years, Karen. Mr. and Mrs. Taylor later became large donors to the university; the football stadium bears the InfoCision name, and their $3.5 million donation to the school established The Taylor Institute for Direct Marketing at The University of Akron. Ned Whelan Legendary Cleveland journalist and public relations executive Edward P. Whelan, 70, died March 20 from brain injuries suffered in a fall in Phoenix, where he was visiting his daughter. Crain’s story about the passing of Mr. Whelan, who was called Ned, noted that he had operated a public relations firm, Whelan Communications Inc., for many years but remained best known as a writer and managing editor of Cleveland Magazine. ■ 20140106-NEWS--13-NAT-CCI-CL_-- 1/2/2014 3:21 PM Page 1 2014 PREDICTIONS JOHN BEGALA Executive director The Center for Community Solutions ■ PREDICTION: Prospects for the Democrats in Washington will brighten. T he combination of growing disfavor with both the Tea Party and Affordable Care Act will yield a continued, but somewhat reduced, Republican majority in the U.S. House, predicts John Begala, whose organization is an advocate and policy think tank for health, social and economic issues with offices in Cleveland and Columbus. In the Senate, Republicans will pick up five seats, bringing their number to 50, but Democrats will maintain a functional majority with the continued support of two Independents and Vice President Joe Biden’s tie-breaking vote. Ironically, the slimmer majorities and split government will erode the grip of gridlock, as more moderate voices come to leadership positions in both parties, said Mr. Begala, a former state legislator and hospital and government administrator. In the executive branch, President Barack Obama will experience a mild surge in popularity as the result of diplomatic successes and the winddown to the Afghan war. DAN BERRY A President and CEO Manufacturing Advocacy & Growth Network ■ PREDICTION: A good year for manufacturing — that’s already becoming evident. From more innovation to a stronger marketplace, here’s what they had to say about what 2014 could have in store: A s the head of an entity that not only advocates for manufacturing but also helps many area manufacturers with product development and other challenges, Magnet CEO Dan Berry takes a broad view of manufacturing. He likes what he sees as the sector heads into a new year, but he also anticipates some challenges. Data from the National Association of Manufacturers and the Institute for Supply Management are indicating strong growth for U.S. manufacturing. “This good news about manufacturing nationally generally means good news for Northeast Ohio because of the region’s deep manufacturing base,” Mr. Berry said. “The short-term future is optimistic for manufacturing in Northeast Ohio with many opportunities. But each opportunity brings with it some challenges,” he noted. Among the challenges Mr. Berry sees ahead are continued cost pressures on local auto suppliers and the availability of workers with skills in trades such as welding and machining. Then there is the matter of continued growth in shale oil and gas drilling. That’s giving a welcome advantage to industries that are finding cheaper sources of fuel and chemical feedstocks, but Northeast Ohio manufacturers have been slower than expected to find and exploit opportunities in the shale-drilling supply chain so far, Mr. Berry noted. s the pages of the calendar turn to a new year, Crain’s Cleveland Business asked some of the region’s leaders to weigh in on what might take place over the next 12 months. DAVID BROWNING DENISE CARKHUFF Managing director CBRE Group, Cleveland office Partner, private equity practice Jones Day ■ PREDICTION: The Northeast Ohio real estate market will be much more dynamic than one would expect from reading national predictions about it. F or example, David Browning, managing director of CBRE Group’s Cleveland office, said the Urban Land Institute think tank’s annual survey of rankings of development action by real estate professionals recently ranked Cleveland near the bottom in the nation. While that survey suggests it is a dead market, Mr. Browning sees much occurring if you take a deeper look. He expects the popularity of downtown and urban living among young professionals to continue to remake the city. The ability to attract talented young workers will continue to fuel movement to the downtown office market, he said, by suburban and growing companies. The rise of big mixed-use developments in town, such as the conversion of the former Ameritrust office complex to apartment, hotel, retail and office uses that Geis Cos. began in 2013, is in its infancy. He also expects to see niche office development in areas such as Ohio City and University Circle that would have been unthinkable 20 years ago. Mr. Browning also expects to see more sales of big-ticket commercial properties in 2014 as a tremendous amount of capital nationally and globally is looking for places to find a home. ■ PREDICTION: Mergers and acquisitions will pick up. D ealmakers could hear a pin drop in early 2013, following the rush of deals in 2012 before impending tax increases. And that hangover lasted probably half the year, said Denise Carkhuff, a partner in Jones Day’s private equity practice. “So, 2012’s (M&A) numbers were inappropriately high and 2013’s numbers were inappropriately low and what’s going to be 2014 is a normalization,” she said. “I think it’s going to be a big uptick because of how slow we started in 2013.” A normalized deal flow means buyers will get to put their money to use, but they also will continue to pay “more than they want to pay” because valuations have not normalized, Ms. Carkhuff said. “I think the sellers continue to be the winners — hands down,” she said. “There’s so much money available with the private equity funds as well as the strategics. Financing is cheap.” Ms. Carkhuff also believes that a form of insurance called representations and warranties will become the norm. The insurance covers liabilities that a buyer may discover after an acquisition, thus protecting buyers and sellers from financial loss in the event that inaccuracies in representations and warranties were made. “Up until now, we’ve seen various private equity funds and other companies flirt with the idea of rep and warranty insurance,” she said. Now there’s a transition afoot. In fact, some sellers are telling buyers they are not invited to bid for their company without the insurance, Ms. Carkhuff observed. “You’re probably going to see more insurance companies getting into the product,” she said. “The more that get in, the pricing should come down.” DR. TOBY COSGROVE President and CEO Cleveland Clinic ■ PREDICTION: Hospitals will continue to integrate and consolidate. L ast year, Northeast Ohio saw a string of hospital acquisitions and integrations that brought a handful of new players into the region’s already-crowded health care landscape. This year, that cozying up is expected to continue, especially as the full thrust of the Affordable Care Act takes hold. “We’re going to see some continuation of the trends we’ve seen already,” said Dr. Toby Cosgrove, president and CEO of the Cleveland Clinic. “More integration of hospitals and more consolidation.” Since the late 1990s, the Cleveland Clinic has pieced together a strong regional network by acquiring several of Northeast Ohio’s community hospitals. Last year, the Clinic struck a partnership with Community Health Systems, a for-profit health care juggernaut based in Nashville, Tenn., and announced plans to jointly acquire Akron General Health System. See COSGROVE Page 14 20140106-NEWS--14-NAT-CCI-CL_-- 1/2/2014 3:21 PM Page 1 2014 PREDICTIONS 14 CRAIN’S CLEVELAND BUSINESS Cosgrove continued from PAGE 13 The Clinic, of course, wasn’t the only local health system eyeing acquisitions. University Hospitals announced plans to acquire EMH Healthcare in Elyria and Parma Community General Hospital. Summa Health System in Akron, meanwhile, sold a 30% minority stake of its enterprise for $250 million to HealthSpan Partners, a subsidiary of Catholic Health Partners in Cincinnati. JIM DOYLE JR. Senior vice president Bellwether Enterprise ■ PREDICTION: There will be more real estate activity this year because more lenders are regaining appetites for commercial real estate lending. J im Doyle Jr., senior vice president of the Bellwether Enterprise mortgage brokerage firm, said a broad range of commercial property lenders, from insurance companies to Fannie Mae and Freddie Mac and securitized lenders are competing for deals as 2014 begins. Last year was the first year in many years that such competition occurred, and as recently as 2012, many owners were lucky to find one lender to look at a deal. Major banks also are tiptoeing into real estate development lending again, but only developers with strong track records and highquality projects are getting anywhere. Increased competition has meant that borrowers may get loans for as much as 75% of an ac- quisition’s cost, which beats the 50% loan and 50% equity ratio that had been the norm. Lender competition for the best deals means that lenders who do not lend those transactions will look at lesser properties. Rates on commercial loans climbed to 4.75% from 3.75% a year ago, and Mr. Doyle expects them to climb more this year. He wonders how long it will be before increasing interest rates will start pushing up property sales prices, but has not seen it so far. GARY FINGERHUT Executive director Cleveland Clinic Innovations ■ PREDICTION: Electronic health record systems will get a lot smarter. T he health care industry is ready to tap into the true potential of that fancy system your hospital uses to electronically store your records, according to Gary Fingerhut, executive director of Cleveland Clinic Innovations. Hospitals across the country have been beefing up their electronic health records systems over the past decade or so, partly because the federal government has been giving them financial incentives to do so. Now, however, the main pieces of those systems are mostly in place, so the next step for the industry is to build more capabilities on top of them, Mr. Fingerhut said. Where futures beginSM Tools that help doctors analyze data to figure out whether a patient has one condition or another. Interfaces that allow physicians to access records just by talking or gesturing. All sorts of cool stuff. “This will be the year that people will start to add on top of the EHR (electronic health record),” Mr. Fingerhut said. “They’re implemented. The time is right.” Some companies already develop software designed to work with electronic health record systems, including Cleveland Clinic spinouts such as data analysis firm Explorys and iVHR, which stands for interactive visual health record. That momentum is really going to accelerate this year, and the Clinic will take advantage, Mr. Fingerhut said. Health IT-related technologies account for about 20% of the inventions coming out of the Clinic today, up from 6% three years ago. GRACE GALLUCCI Executive director Northeast Ohio Areawide Coordinating Agency ■ PREDICTION: Washington will finally increase the federal gasoline tax. I n the next Transportation Authorization due in 2014, Congress will act to stabilize the Highway Trust Fund, including both its highway and mass transit accounts, by increasing the gas tax or simply indexing it to inflation, 61,000 FOR EVERY OF CUYAHOGA COUNTY SUPPORT FOR TRI-C THE COLLEGE PROVIDES $ A RETURN OF 100 10 $ 41,000+ MORE THAN TRI-C STUDENTS HAVE SUCCESSFULLY TRANSFERRED TO 4-YEAR UNIVERSITIES IN THE PAST 5 YEARS IN ECONOMIC BENEFIT TO THE COUNTY EIGHTY-FIVE PERCENT OF TRI-C GRADUATES CONTINUE TO WORK AND LIVE IN OUR REGION. www.tri-c.edu JANUARY 6 - 12, 2014 which has not been done since 1993, predicts Grace Gallucci, executive director of the Northeast Ohio Areawide Coordinating Agency. The agency oversees federal spending on highways in Cuyahoga, Geauga, Lake, Lorain and Medina counties. Then, we can fix the crumbling transportation infrastructure, plan for future transportation needs, and make the region economically competitive again. NOACA has estimated it could cost as much as $1.4 billion to bring the roads in NOACA’s fourcounty region up to good condition. But the agency expects to have only $760 million to spend between 2014 and 2017. The gas tax, which funds federal highway building and maintenance, has been at 18.4 cents a gallon since 1993 despite rising inflation and improvements in vehicle fuel economy that have reduced consumption. DAVID GILBERT President Greater Cleveland Sports Commission ■ PREDICTION: Cleveland will become a destination city for big events. O n that end, David Gilbert of the Greater Cleveland Sports Commission and his crew already are suc- ceeding. On Dec. 11, Cleveland was selected to host the 2018 NCAA Division I wrestling championships at Quicken Loans Arena. The sports commission also submitted winning bids for the 2017 NCAA Division III men’s and women’s outdoor track and field championships and the 2018 D-III wrestling championships. This year, Cleveland will host NCAA championship events for women’s bowling, Division II wrestling and D-II men’s and women’s swimming and diving, along with a Web.com Tour golf tournament and a women’s Fed Cup quarterfinal tennis match between the United States and Italy. “After the National Senior Games last year, I think a lot of people around the country have noticed how well that event went,” Mr. Gilbert said. “A lot of major rights holders are now seeing Cleveland as a destination city for big events.” One of the biggest yet is on tap for spring 2015. That year, The Q will play host to the NCAA men’s basketball Midwest Regional semifinals and championship game. The latter contest will decide one of the participants in the 2015 men’s hoops Final Four. HOWARD ‘HOBY’ HANNA IV President Howard Hanna Real Estate Services, Midwest region ■ PREDICTION: The residential real estate market will strengthen this year, even if mortgage interest rates continue to inch up. H oward “Hoby” Hanna IV, president of the Midwest region of Howard Hanna Real Estate Services, said he expects that local home builders will be able to land loans to build homes on a speculative basis for the first time in almost 10 years. That development will allow them to compete more with national builders active in the area. More lenders will also put up for sale home sites they seized from home builders and land developers during the downturn. He expects residential sales volume will increase another 10% in 2014. Home prices will rise about 5%. However, the home market will overcome some challenges on the way to those increases. Look for a lot more multiple bid situations for good homes in desirable neighborhoods due to the shortage of homes listed for sale. He also thinks the market may hit a bump when federal banking reform kicks in early in 2014. It may be more difficult for buyers to find loans until it becomes clear which lenders want to continue making home loans. Once that sorts itself out, the housing recovery will resume. ROBERT HELMER President Baldwin Wallace University ■ PREDICTION: Higher ed will continue to become more flexible and innovative. B aldwin Wallace University president Robert Helmer doesn’t expect any watershed moments in 2014 for higher education. However, he expects colleges and universities will continue to focus on producing a new kind of graduate. Higher ed institutions, for instance, are taking a hard look at their curriculum and infusing a dash of entrepreneurial thinking in all courses of study. “Is there a value in higher education? Every study suggests yes, but I think the public today is questioning that.” – Robert Helmer president, Baldwin Wallace University “We want students who graduate — regardless of their major — to have an entrepreneurial mindset that will allow them to get their first job but also allow them to switch jobs in 10 years to something that doesn’t even exist today,” Dr. Helmer said. “The view is on the output.” Dr. Helmer said colleges and universities will continue to experiment with new ways of delivering education. As for BW, he expects the college will experiment more with online and hybrid courses over the next year. Private colleges and universities have been criticized for their high tuition costs, and that criticism is expected to escalate as recent graduates struggle to find jobs in the slowly recovering economy. “Is there a value in higher education?” Dr. Helmer said. “Every study suggests yes, but I think the public today is questioning that.” continued on PAGE 15 20140106-NEWS--15-NAT-CCI-CL_-- 1/3/2014 2:42 PM Page 1 2014 PREDICTIONS JANUARY 6 - 12, 2014 BRUCE HENNES Partner Hennes Paynter Communications ■ PREDICTION: Adults older than the age of 50 will increasingly rely on social media for news. T he Plain Dealer doesn’t show up seven days a week any longer, but the need for news continues unabated — and quick daily visits to Cleveland.com, CrainsCleveland.com, CNN.com and NewYorkTimes.com are quickly filling the void, although with a great deal of grousing from older adults. Bruce Hennes, a partner with Hennes Paynter Communications, predicts that more Cleveland-area adults soon will begin to understand that platforms like Twitter aren’t necessarily just frivolous toys. Instead, they are serious business tools, allowing newsmakers and the public to instantaneously communicate with one another without the assistance of traditional media outlets. It’s a fact that today’s 30- and 40-year-olds don’t read newspapers — and they’re likely never going to acquire that habit, as did their elders. Unfortunately, Twitter isn’t as easy to use as a newspaper, but necessity and time will force today’s 50-and-older adults to accept the fact that social media isn’t a fad and they must master this new technology. Does this have major implications for the business models of Northeast Ohio’s main media outlets? Absolutely. RAY LEACH CEO JumpStart Inc. ■ PREDICTION: Local startup companies have a tough time raising capital. P romising young companies still have plenty of options within a three-hour drive of Cleveland if they’re looking to raise a few hundred thousand dollars from investors. But more mature startups that need a few million dollars are going to have a hard time finding it in Ohio and surrounding states, said Ray Leach, who leads a nonprofit that assists startups in Northeast Ohio. Venture capital firms here and across the nation have been slow to sell off their investments over the past few years, partly because of the recession that started in 2007. Thus, they haven’t yet produced much profit, which has made it hard to raise new funds and make new investments. Venture firms are starting to produce better returns as each quarter goes by, but it’ll be a while before many of them are profitable enough to raise new funds and invest in more companies, Mr. Leach said. Locally, their returns will improve when buyers emerge for fast-growing companies such as TOA Technologies in Beachwood. The mobile work force management company raised $66 million from Technology Crossover Ventures in California’s Silicon Valley this October after previously having raised cash from local investors. But until firms in Ohio and nearby states can raise new funds, many deserving young companies could be unable to raise capital — or they’ll have to look for it somewhere else, Mr. Leach said. STEVE MILLARD customers, such as Facebook, Constant Contact and Google Analytics. He also pointed to the mobile technology that’s increasingly available to small businesses, like those used to help customers make payments. Where social media was the first wave of technology-related changes, Mr. Millard said he thinks mobile will be the “next wave.” “They’re just really beginning to embrace that,” he said. MARC MORGENSTERN Chairman CadenceCounsel Inc. ■ PREDICTION: Law firms will hire more contract attorneys to control costs. G iven the focus most law firm managing partners currently place on reducing fixed costs where possible, Marc Morgenstern is confident more firms will choose to use CRAIN’S CLEVELAND BUSINESS 15 outside lawyers so they can operate with smaller staffs, but still meet demand when it arises. “Every year, technology means that fewer humans are needed to produce paper, to generate ideas, to propel a task to completion,” he said. “The legal practice is still set up as if it is impervious to that technology, and it isn’t. So, on a go-forward basis, law firms will hire fewer associates, law firms will make fewer partners and because of that … their need for ad hoc counsel on a when-needed basis will increase.” Full disclosure: Mr. Morgenstern has a dog in this prediction. He is chairman of CadenceCounsel Inc., a staffing agency founded in 2013 to provide variable, on-demand, high-end lawyers. Mr. Morgenstern also is managing partner of Maxim Advisors, a Cleveland-based company that does deal document design and communication development of attorneys. Law firms, he predicts, will increase the amount of professional development they provide to their attorneys as a means of differenti- ating themselves. “Most law firms, there’s almost no direct, consistent professional development,” he said. “One of the consequences of technology is … now, lawyers in Cleveland compete with lawyers in Palo Alto. The ease of technology and people’s acceptance to that approach … means stiffer competition.” Law firms that invest to develop their people regularly can say, “‘Here’s why we think our lawyers are so good. Here’s the professional development they receive.’ That feels more quantitative,” he said. DAN MOULTHROP CEO The City Club of Cleveland ■ PREDICTION: The 9-12 District will awaken. A fter a near decade-long slumber, the real estate market on Euclid Avenue — between East 9th and East 12th streets — will finally come alive, causing nay-saying downtown denizens and workers to finally declare a legitimate urban resurgence. See MOULTHROP Page 16 President and executive director Council of Smaller Enterprises ■ PREDICTION: Small businesses will continue to grow and hire, and they’ll take advantage of the technology available to them. verall, Steve Millard, president and executive director of the Council of Smaller Enterprises, said he expects that manufacturers, in particular, will continue to grow, assisted by reduced energy costs, improved productivity and more on-shoring. He thinks small businesses also will benefit from relatively low interest rates and more availability of capital. 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A fter a long streak of growth, information technology companies in Northeast Ohio next year probably will slow down their expansion, predicts Brad Nellis of the Northeast Ohio Software Association. First, he pointed to NEOSA’s survey for the third quarter of 2013. Granted, 54% of the local IT companies who responded described their current performance as “good” or “very good,” but that’s way down from 73% for the same quarter a year ago and 69% in the second quarter of 2013. Other statistics from the survey provided more evidence that the local tech sector is a little shakier than it has been recently. Mr. Nellis believes another, bigger factor will work against the local tech sector: Though he’s not an economist, he believes that “the broader economy is really not as strong as it appears.” He doesn’t think the stock market will go up much, if at all, next year. “In the history of the United States, we’ve never had an expansion that did not end,” he said with a laugh. He predicts that big companies will buy less software and services from local tech firms as the Federal Reserve reduces the amount of money that it pumps into the economy. The Fed in December started trimming the amount of bonds it buys off the public market, and it could stop buying bonds completely by the end of 2014, should the economy keep growing, according to news reports. The stock market, however, reacted well to the news, which included an an- nouncement that the central bank will keep interest rates on shortterm loans near 0%. THOMAS NOBBE President Cleveland Special Events Corp. ■ PREDICTION: Gay Games 9 will be a big money-maker for Northeast Ohio. T homas Nobbe — executive director of the Gay Games, which will be Aug. 9 to Aug. 16 at venues all across the region — said the group is attempting to raise $2.1 million to put on the event. As of early December, the Gay Games already had raised $1.5 million in donations and sponsorships, and Mr. Nobbe estimated the total could reach $2 million by the end of 2013 — a figure that includes money the games receive from the city and Positively Cleveland. If the games reach its goal of HEALTH CARE LAW A look at the people and organizations in Northeast Ohio who focus on the practice of health care law and the current issues that are relevant to the field. JANUARY 6 - 12, 2014 drawing 10,000 participants, Mr. Nobbe expects 30,000 tourists to come to Northeast Ohio and spend about $1,700 each — which would result in a $51 million windfall for the area. More than 2,200 athletes already have signed up for Gay Games 9, which Mr. Nobbe views as a sign of positive things to come. “Registration is the area that takes the longest and we have the least control over,” he said. “The games are held every four years, and traditionally, 70% of the athletes or individuals register the year of the games. We always want to make sure of that (10,000 goal). We’re not letting up.” BRANDON NOWAC Vice president and head of prepaid cards KeyBank ■ PREDICTION: 2014 will be the year of the prepaid card. T he use of prepaid cards has grown significantly, and Brandon Nowac — vice president and head of prepaid cards for Cleveland-based KeyBank — expects corporations and public sector entities to ramp up their use of them in the coming year. Companies issuing payroll checks to employees and public sector entities issuing paper benefits checks stand to reduce their costs by 90% by switching to prepaid cards, Mr. Nowac estimated. That’s because when they opt to use the cards, they can load dollars electronically to them instead of printing and mailing checks, he explained. Plus, the risk of fraud is less with prepaid cards, he noted. While the state of Ohio already uses prepaid cards for some benefits programs, “2014 will be a year where the states that have not adopted these programs … (get) off of check and (move) onto prepaid card,” he said. And the benefit, according to Mr. Nowac, extends beyond the issuing entities. “Those individuals who do not have a bank account, they have to get a check today and they have to pay 2 to 10% just to get it cashed,” Mr. Nowac said. “Their (companies’) employees now have a much better solution where their cards are loaded similar to if they were with a bank.” KeyBank went live in December with its product, Key2Payroll, which allows companies and public sector clients to distribute funds with prepaid cards. “We do believe that more banks will begin to do what we’ve just recently done,” Mr. Nowac said. JOE PULIZZI Founder Content Marketing Institute Issue date: February 3 Ad close: January 23 Materials due: January 28 Book your ad today! Contact Michelle Sustar at 216-522-1383 or [email protected]. ■ PREDICTION: More companies, especially manufacturers, will be hiring in-house reporters to tell the story of their products. J oe Pulizzi, founder of the Content Marketing Institute, said companies are seeing their marketing departments evolve to resemble a publishing company. They’re hiring people who can tell stories and create content for them on an ongoing basis. Most companies don’t have that storytelling muscle now, but they’re working on it. “They’re trying to build that muscle back up right now,” Mr. Pulizzi said. The driving force behind this trend could be content marketing, a marketing approach in which companies create content that they deliver directly to consumers through media, such as newsletters, blogs, custom magazines and social media. It’s existed for a century, Mr. Pulizzi said, but it’s really taken off in recent years. Some of the content that staff members are creating may go into native advertising, like sponsored social media posts or editorial content. But native advertising is just one option of many when it comes to content marketing, and companies can share content through their own media sources. There are “no barriers to entry anymore,” he said. Mr. Pulizzi also said he wouldn’t be surprised to see more non-media brands buying smaller media companies in the future, if not in 2014. STEVE PRESSER Owner Big Fun ■ PREDICTION: The buy-local movement will continue to grow. T here is a movement toward buying local, said Steve Presser, owner of the Big Fun toy and collectible stores. He pointed to Small Business Saturday as evidence of this trend. The annual event, which falls after Black Friday and encourages customers to shop at their local small businesses, is starting to gain momentum, he said. The public is getting behind it, and it has been gaining big corporate sponsors. There’s more talk about shopping local in the media and in advertising, he said.Mr. Presser compared the shop-local movement to the environmental or green movement, which took decades to take hold. He said he hopes the buy-local movement doesn’t take as long to set in. He has seen a big push toward patronizing local restaurants, a move he said he supports. Small businesses are the “fabric of neighborhoods,” Mr. Presser said. “I’m hoping the same people, including the restaurateurs, see that it’s a two-way street,” he said. LUIS PROENZA President University of Akron ■ PREDICTION: Higher education will continue to redefine itself. O hio’s colleges and universities, particularly those funded by tax dollars, are facing pressures on several fronts, according to University of Akron president Luis Proenza. They’re receiving less financial support from the state than they had decades prior. There’s a growing clamor for colleges and universities to cut costs and be more affordable. Also, they’re being asked to teach in innovative ways beyond the classroom. See PROENZA Page 17 20140106-NEWS--17-NAT-CCI-CL_-- 1/3/2014 2:42 PM Page 1 2014 PREDICTIONS JANUARY 6 - 12, 2014 Proenza WANT TO KNOW WHAT WE THINK? continued from PAGE 16 “2014 is going to be a continued redefinition of what the normal is for higher education,” Dr. Proenza said. Dr. Proenza, who plans to retire from UA’s presidency this summer, said higher education is facing a public relations issue of sorts. Colleges and universities are now expected to prove their value to an increasingly skeptical public and state and federal lawmakers. “Whether people will acknowledge it or not, higher education is still an extremely fine investment,” Dr. Proenza said. “How can you say a public higher education is too expensive when you have many private schools charging four to 10 times more and providing, in many cases, far less in return?” BILL RYAN President and CEO Center for Health Affairs ■ PREDICTION: The cost cutting will continue. he Cleveland Clinic made waves last fall when it announced it planned to cut $330 million from its budget — a move expected to involve layoffs. The Clinic, of course, wasn’t the only health system in the country — or even locally — to take a scalpel to its books, and it surely won’t be the last. “The biggest issue right out of the box is the continued pressure on health care providers to manage internal costs,” said Bill Ryan, president and CEO of the Center for Health Affairs. Mr. Ryan said the pressure to drive down costs is due to a number of factors. Hospitals, for one, are dealing with declining reimbursements from government and commercial payers. Also, a surge in high-deductible health plans purchased through the Obamacare exchanges or provided by employers could leave patients with hefty medical bills after receiving care — bills that can often go unpaid. “While you’re going to need to cut costs, you can’t cut costs the patient will notice,” Mr. Ryan said. “It’s not like we’re going to increase the number of patients a nurse has to manage to solve our problem. They’re going to have to figure out where the costs are that patients won’t notice.” T ALEC SCHEINER President Cleveland Browns ■ PREDICTION: Fans at FirstEnergy Stadium in 2014 will get a much different vibe during games than in past years. onstruction on the Browns’ $120 million upgrade to the 15-year-old stadium was expected to begin “immediately” after the regular season concluded Dec. 29, Browns president Alec Scheiner said last month. The Browns are paying for the upgrade up front, and the city will kick in $2 million a year for the next 15 years from its general fund. The result, the team says, will be mammoth state-of-the-art scoreboards in each end zone, along with much- C Follow us on Facebook, Twitter or LinkedIn this week — or check out our daily email newsletter — to find out what Crain’s reporters think will be in store for the coming year. (If you can’t wait, go to www.crainscleveland.com/ predictions.) needed amenities such as a new audio system, two new escalators and LED video boards that will appease fans’ thirst for more, and constant, game-day information. “I predict that it will not feel at all the same to be a fan at our stadium next season,” Mr. Scheiner said. The Browns’ president wasn’t referring to wins and losses — though a large improvement in that area certainly would help. But Mr. Scheiner and vice president of fan experience and marketing Kevin Griffin are placing a huge emphasis on fan experience, and they are using the Seattle Seahawks — Mr. Griffin’s former employer — as an example of how crucial a strong home-field advantage is in the NFL. MARK SHAPIRO President Cleveland Indians ■ PREDICTION: More sports fans in general — and Tribe fans, specifically — will begin to manage their tickets with mobile devices. I n 2013, the Indians tested mobile ticketing on “an extremely limited basis” toward the end of the season, team president Mark Shapiro said. Mobile ticketing is used by the Cleveland Cavaliers (Flash Seats) and other pro sports teams as a way to allow fans to enter more rapidly, and gives teams a behavioral profile of their ticket buyers. This season, the Tribe will be “all in” on digital ticketing. “We have had nearly 100% of season-ticketholders switch to FanPass digital tickets that they can use to enter Progressive Field by using a mobile device, credit card or by printing their tickets at home,” Mr. Shapiro said. CHARLES STACK Founder FlashStarts ■ PREDICTION: Angel investing becomes a lot more popular ationwide, the number of people who invest in startup companies is going to go up in 2014 by about one-third, now that it’s legal for entrepreneurs to tell the world that they’re raising money, said Charles Stack, a longtime entrepreneur who runs FlashStarts, a business accelerator for startups in Cleveland. Before Sept. 23, 2013, the U.S. Securities and Exchange Commission banned private businesses from going public with their plans to raise investments. Thus, startup companies and other businesses had to raise money the old-fashioned way — by talking to people one on one. Now that the ban has been lifted, entrepreneurs are free to plead N for money in public, be it through the news, traditional advertisements or even social media. And Mr. Stack — who coaches entrepreneurs who need to raise capital — is all for it. “It really democratizes the angel funding process,” he said. That freedom should help entrepreneurs here and throughout the country lure more individuals to become angels, Mr. Stack said. He predicts that, this year, the number of U.S. angel investors should jump from about 225,000 — an estimate from the Angel Capital Association — to more than 300,000. CRAIN’S CLEVELAND BUSINESS 17 down in value, they would … close up their purse strings and that would slow down the economy and would more than likely put you in a recession.” of stories they want to see and the sources they want that news from, increasing in 2014. JEFF WALTERS President and CEO Wolstein Group President Master Products Co. ■ PREDICTION: Positive momentum will likely continue downtown. ■ PREDICTION: There will be a health care damper on consumer spending. J oger Sustar is CEO of Mentor-based Fredon Corp., a custom machine shop and fabricator and a leading Lake County manufacturer. Mr. Sustar’s business makes parts and assemblies for the defense and medical device industries, among others. With the threat of sequestration and its effect on the defense industry waning — and most of its 2014 defense-industry orders already in place as of mid-December, Mr. Sustar was predicting modest growth for 2014. Like others, he’ll be watching the economy closely though. He’ll be paying particular attention to retail sales. Though his company doesn’t sell consumer items, sales at Fredon typically lag trends in U.S. retail sales by about six months, Mr. Sustar said. Retail sales are expected to rise in 2014 and, if past trends hold true again this year, Mr. Sustar expects to see similar growth at his company. eff Walters’ Cleveland-based Master Products makes washers and other stamped products, primarily for the automotive/transportation and durable goods sectors. He thinks that, while the economy still may grow in 2014, it’s going to face a headwind because of the Affordable Care Act. Though he is actually a proponent of the ACA — “I believe putting the buying and selection choices in the hands of the individual is the right move,” he said — he thinks sticker shock might give consumers pause and cause them to curtail other spending. “Individuals are going to be more apprehensive about spending because they may need the money for health issues and businesses are going to be burdened with changes in plan practices,” Mr. Walters predicts. “People are going to put large purchases — automobile, appliances, etc. — on the back burner until a comfort level is achieved regarding health care,” he adds. His apprehension is not based on concern over the debauched launch of the nation’s new health care law, he said. Even had the system been implemented perfectly, the new way of paying for health care and consumers’ increased awareness of the costs would have put a drag on spending, at least until people get used to the new system, Mr. Walters said. LES SZARKA THOR WASBOTTEN CEO Szarka Financial Director and professor Kent State University School of Journalism and Mass Communication ROGER J. SUSTAR CEO Fredon Corp. ■ PREDICTION: Modest sales increases for 2014. R ■ PREDICTION: Stock market volatility will increase dramatically. M uch of the money flowing into the stock market today isn’t flowing there because investors are confident in the economy, according to Les Szarka, head of a North Olmsted-based financial planning firm. “The money that’s going into the stock market today is (going there) because nothing looks really attractive,” he said, citing low yields on investments, such as certificates of deposit (CDs). With that, Mr. Szarka said, the money is on a “very, very short leash,” and “at the first sign of any trouble, it’s getting yanked out.” Given the double-digit gain that the stock market has enjoyed in 2013, Mr. Szarka calls the situation tenuous. “When you see years where the market is way up, you just have more people who are willing to cash out,” he said. “If I’m sitting in there with a 27% gain, I’m more worried about protecting the gain than trying to get an extra 1 or 2 or 3 or 4%.” If the stock market suffers a significant reversal, “it would definitely have a ripple effect on the economy because if, all of a sudden, people saw their assets going ■ PREDICTION: Media graduates will have to be a bit more flexible in their job searches, and professional newsrooms will be reaching out for more help. K ent State’s School of Journalism and Mass Communication serves students in fields from advertising to journalism to electronic media, but its graduates end up in fields far beyond those industries, according to Thor Wasbotten, director and professor in Kent State University’s School of Journalism and Mass Communication. More companies have been looking to increase their presence online and on social media. So, it’s more important now than ever for schools to teach media graduates adaptable and flexible skill sets, he said. He also sees more collaboration with outside organizations in the future for newsrooms. For example, he thinks more newsrooms will be reaching out to universities to connect with students who can supplement their coverage. Mr. Wasbotten also sees the move toward “personal news,” where consumers use apps and other programs to filter the types SCOTT WOLSTEIN S cott Wolstein, president and CEO of Wolstein Group, is excited about starting construction in January of apartments, restaurants and entertainment spots in the second phase of the Flats East Bank Neighborhood. Mr. Wolstein said his team is bullish about its apartment plan and may start a second phase before it finishes leasing out the first 256 units. Moreover, Mr. Wolstein feels continued apartment development is what downtown Cleveland most needs. He expects the trend of converting old office buildings to apartments to accelerate in 2014. He feels the only thing that will keep downtown from absorbing a tremendous number of apartments is if local governments do not understand the situation and do not seize the opportunity that downtown has today. The city needs more downtown housing to support the addition of conventional retail downtown. In rust-belt cities such as Cleveland, he believes vibrancy has to be driven by the people living in the region. That is a stronger driver for the market, he said, than chasing the benefits of a nice casino and a nice convention center that may be illusory. JERRY ZEITLER President Die-Matic Corp. ■ PREDICTION: A good year — one that’s getting better already. B rooklyn Heights-based Die-Matic produces small, precisionstamped parts that go into cars, home plumbing fixtures, medical devices and other U.S.produced products. He was already predicting that sales would be up in 2014 — and then December hit. “Our sales jumped by 50%, in one month,” Mr. Zeitler said. Why? He has no idea, he said, because the new orders came in from a broad variety of industries and customers. Some were existing customers, some were new, some were local and some in other parts of the U.S., Mr. Zeitler said. “I was going to say it would be a slightly better year, but the way it’s starting off, I’m going to say it’s going to be a much better year,” Mr. Zeitler said. Over the long term, however, Mr. Zeitler said he thinks that the automotive sector will reach a sales plateau, possibly sometime in 2014. Pent-up demand eventually will be met, he said, and cars continue to be better-made and require replacement less frequently, he adds. Reporting by Stan Bullard, Kevin Kleps, Michelle Park Lazette, Timothy Magaw, Rachel Abbey McCafferty, Jay Miller, Dan Shingler and Chuck Soder. 20140106-NEWS--18-NAT-CCI-CL_-- 18 1/3/2014 3:24 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JANUARY 6 - 12, 2014 Fine: Penalties will push few entrepreneurs to get insured continued from PAGE 1 Nationwide, 25% of entrepreneurs are uninsured, whereas only 10% of other workers have no health insurance, according to a survey conducted from January 2011 through September 2012 as part of the GallupHealthways Well-Being Index. However, many of those uninsured entrepreneurs — whether they’re plumbers, painters, consultants or computer programmers — won’t buy coverage because the fines put in place as part of Obamacare are relatively low compared to the cost of insurance premiums, according to the experts who spoke with Crain’s. Many entrepreneurs who don’t have insurance are young and single, so they don’t think they need it. And some are in the process of building a company, so money is tight. Mr. Geigel, for instance, is in his early 30s and has no children. But he and his two co-founders do need to take care of their company, Kudoala. The startup in Shaker Heights is developing an online tool designed to give people a fun, easy way to recognize the achievements of their friends on Facebook and other social media sites. To Mr. Geigel, making sure the company succeeds takes priority over buying insurance. “As an entrepreneur I’m focused on more important things that demand my immediate time and attention,” he wrote in an email to Crain’s. As it happens, Mr. Geigel is one of the few entrepreneurs affiliated with the Shaker LaunchHouse business incubator who is without health insurance, according to LaunchHouse partner Todd Goldstein. He estimates at least 90% of LaunchHouse entrepreneurs are insured. The incubator encourages entrepreneurs to get coverage, Mr. Goldstein said. If an entrepreneur isn’t healthy, their business will suffer, too, he noted. Older entrepreneurs and those with pre-existing medical conditions will be more likely than their younger, healthier counterparts to sign up for insurance through Healthcare.gov, the federal health insurance marketplace set up as part of Obamacare, Mr. Goldstein said. He suspects a lot of uninsured entrepreneurs probably will take a “catchme-if-you-can” mentality: They’ll just wait and see if they end up with a fine. To buy, or not to buy? If you haven’t bought insurance by March 31, you could pay a onetime fine equal to 1% of your income, or $95, whichever is greater. Next year, if you still don’t have insurance, you could pay a higher fine equal to 2% of your income, or $325. In 2016, the fine will go up to 2.5%, or $695. In contrast, it costs an average of $328 per month for an individual to buy a mid-tier health plan through Healthcare.gov and other exchanges run by individual states, according to a federal report published in September. That rate is higher than what many people with a mid-tier plan will pay, however, because the federal government is subsidizing plans for buyers who make less than 400% of the federal poverty level. Any individual who makes up to $45,960 would receive a subsidy, and the cap goes up to $94,200 for a family of four. Scott Shane, an entrepreneurship professor at Case Western Reserve University, said the penalties and the subsidies won’t be enough to convince most people — entrepreneurs included — to pay for coverage. “I think most of the people who didn’t have insurance just won’t have insurance,” Dr. Shane said. Tom Campanella agreed that the penalties won’t create a strong incentive for entrepreneurs to buy health insurance. However, over time, most uninsured entrepreneurs will realize they need coverage, according to Mr. Campanella, associate professor and director of the health care MBA degree at Baldwin Wallace University. Mr. Campanella has been there himself, as he once worked as a consultant in the health care field while raising children. So his company, Campanella Consulting Inc., bought coverage through the Council of Smaller Enterprises, a small business advocacy group that among other things provides its members with group buying power. “I was married, and I had two younger kids, so health care coverage was critical,” he said. Confidence booster? Gary Conlin, a health care adviser for COSE, said the new subsidies and penalties will be enough to push Phone: (216) 522-1383 Fax: (216) 694-4264 Contact: Denise Donaldson E-mail: [email protected] AUCTION DATE: 1/17/2014 TIME: 11:00 am DOORS OPEN AT 10:00 APPRAISED VALUE: $845,500.00 CONTACT TOM KING 419-373-4309 FOR FURTHER DETAILS http://www.dot.state.oh.us/districts/D02/ Pages/LucasCountyGarageSiteSale.aspx REAL ESTATE SERVICES FORT MYERS, FLORIDA REAL ESTATE You could be golfing or boating right now. Jeff Hathy, Realtor Jones & Co. Realty 239-322-6970 or [email protected] List your Industrial,Luxury Property, commercial or Retail Space Here! Contact Denise Donaldson at 216.522-1383 BakerHostetler takes space in Key Tower The BakerHostetler law firm signed a lease for five floors at Key Tower in downtown Cleveland, though it won’t move into the building for another two years. The firm said it expects to move its Cleveland attorneys and office staff — a total of about 300 employees — to 115,000 square feet at Key in 2016 when the firm will celebrate its 100th anniversary. The prominent law firm now has 14 offices across the country and nearly 900 attorneys. BakerHostetler signed a 15year lease for floors 17 to 21 at Key Tower, which is owned by Columbia Property Trust of Atlanta and managed by Jacobs Real Estate Services of Westlake, which developed the tower. Hewitt Shaw, managing partner of the firm’s Cleveland office, said the move will accommodate its needs for greater flexibility and functionality as it grows. “We have been in our current location for more than 30 years,” Mr. Shaw said, “and with this move we will have the opportunity to design our space to better meet the current and future needs of our attorneys and clients.” — Stan Bullard Copy Deadline: Wednesdays @ 2:00 p.m. All Ads Pre-Paid: Check or Credit Card BUSINESS SERVICES BUSINESS OPPORTUNITY C. W. JENNINGS INDUSTRIAL EXCHANGE Long established Banquet & Event Center/Catering Business For Sale Global Expansion Consulting Construction • Acquisitions Exporting • Financing COMMERCIAL LAND FOR SALE 1600 SOUTH DETROIT AVENUE TOLEDO, OHIO 43614 Story from www.crainscleveland.com CLASSIFIED REAL ESTATE AUCTION many uninsured entrepreneurs to get coverage. Many entrepreneurs, especially those who are in the process of starting a company, will qualify for at least some subsidies, given how high the income caps are, Mr. Conlin said. The Affordable Care Act also could lead to more entrepreneurship, Mr. Conlin noted. The law says insurance companies can’t deny people coverage for pre-existing medical conditions. Thus, employees with medical problems will feel confident they can buy health insurance even if they leave their current jobs. “Maybe we’ll see more people coming out and starting new businesses,” he said. Mr. Conlin and others interviewed for this story said entrepreneurs who are in the market for health insurance will look at plans on Healthcare.gov. Nicki Artese could become one of them. For 12 years, the 47-year-old has run Artese Communications out of her home in University Heights. She has had coverage through Medical Mutual of Ohio the whole time. This past summer, however, her monthly rate jumped to $388 from $299. Ms. Artese said she believes it’s still a good rate for the coverage she receives, but she suspects it will go up again this summer, maybe because of all the expenses she has incurred since undergoing pelvic surgery about a year ago. If her rate climbs again, Ms. Artese will be checking out the plans available through Healthcare.gov. “I would be foolish not to,” she said. ■ ON THE WEB (855) 707-1944 B-to-B Service Business in Stark County Highly-automated. Profit $275,000. Ask $850K. Don Dreisig, Owner, Fuller & Associates, Inc. FLYNN ENVIRONMENTAL Happy New Year 2014 Stys Inc. since 1962. Used CNC machinery & Metal Working Machinery. Do you have any CNCs for sale? We do sell used forklifts. Stys – 216-641-7897 Crain’s Executive Recruiter For Assessments (800) 690-9409 www.flynnenvironmental.com (serving No. Ohio for 33 years) 330-492-6294 [email protected] Newly renovated leased facility includes fully equipped kitchen, furniture, fixtures, etc. Guaranteed future bookings. D-5 liquor license negotiable. Excellent location near I-480 & Ridge Rd. Buyer must sign confidentiality agreement. Call for details, 216-390-2082. Prudential Select Properties. BUSINESS SERVICE OWNERS! Submit your business card to promote your service. To find out more, contact Denise Donaldson at 216.522.1383 WANTED: Your subscription to Crain’s Cleveland Business To sign up call toll-free at 1-877-824-9373 Sales Representative, National Wholesale DESCRIPTION: Sell products/services to re-sellers/endusers; communicate technical functions, systems, applied benefits. REQUIREMENTS: • Bachelor’s Degree • Minimum 3-5 Years Client Services • Self-Directed, Organized, Detail/Results-Oriented • Exceptional Written/Oral Communications • Computer Skills • Travel up to 65% RESPONSIBILITIES: • Develop new business: prospect, cold call, qualify, follow up • Identify/analyze customers’ needs to satisfy/anticipate product/service demands • Prepare compelling benefits-driven proposals/presentations • Maintain customer relations • Grow Distributor network • Identify opportunities to expand/improve product/service offerings Resumes to [email protected]. No calls. CONSTRUCTION SUPERINTENDENT Growing Commercial Construction Company located inBrunswick, OH looking for experienced individuals. Travel involved. Salary based on experience. Leave contact information at (330)220-7978 and mail resumes to P.O. Box 60 Medina, OH 44258 To place your Crain’s Cleveland Business Executive Recruiter ad Call Denise Donaldson at 216-522-1383 20140106-NEWS--19-NAT-CCI-CL_-- 1/3/2014 3:03 PM Page 1 JANUARY 6 - 12, 2014 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM 19 THEINSIDER THEWEEK DECEMBER 30 - JANUARY 5 The big story: Jimmy Haslam said the Cleveland Browns are trying to get it “right” after admitting the team was wrong to hire Rob Chudzinski as its head coach a little more than 11 months ago. “We understand the importance of continuity,” the Browns owner said in a Dec. 30 news conference the day after firing Mr. Chudzinski. “But we also understand the importance of getting it right.” Mr. Chudzinski’s replacement will be the Browns’ fourth head coach since 2010. “We deserve the skepticism,” Mr. Haslam said of the criticism the team received in the wake of the firing. “Talk’s cheap,” Mr. Haslam said. “We have to prove” we can find the best candidate, he added. Content is king: Kevin Spacey, star of the Netflix series “House of Cards,” will deliver the closing speech for Content Marketing World 2014, which returns to Cleveland Sept. 8 through Sept. 11, the Content Marketing Institute announced. ”We look for well-known people who are good storytellers,” said Joe Pulizzi, founder of the Content Marketing Institute. “That’s what these brands are trying to do: tell better stories.” Mr. Spacey, who won Academy Awards for his performances in “The Usual Suspects” and “American Beauty,” is a fitting keynote speaker for the four-day event, Mr. Pulizzi said, given how “House of Cards” has “broken content distribution barriers in television.” In transition: The Benesch law firm laid out its plan for a change at the top in 12 months. Benesch said Ira Kaplan will continue as managing partner through 2014, and will be succeeded in the role by Gregg Eisenberg, who has been named associate managing partner. Mr. Eisenberg said he is “very much looking forward to working with Ira this year on our firm strategic plan.” Retiring type?: Cuyahoga County Council president C. Ellen Connally announced she will not seek re-election to the post. Ms. Connally, a former Cleveland Municipal Court judge, said in an emailed statement that, “I am fortunate to have served many years as a public official. Now I plan to retire to my books and lectures.” On Dec. 27, The Plain Dealer reported that Ms. Connally had talked to Hamilton County Commissioner Todd Portune about being his running mate as the Democratic Party’s candidate for governor, challenging the presumed frontrunner, Cuyahoga County Executive Ed FitzGerald. She did not mention that possibility in her statement. Taking account: Gas Natural Inc., a Mentorbased company that has seen two subsidiaries come under fire from the Public Utilities Commission of Ohio, appointed public accounting firm MaloneBailey LLP as its outside auditor. The appointment of MaloneBailey follows a recommendation of the audit committee of Gas Natural’s board of directors. Roughly 25% of the clients of the Houston-based accounting firm are in the energy business. This and that: Trustees of the Pro Football Hall of Fame named a former commissioner of the Arena Football League as the Canton institution’s president and executive director. David Baker starts in the job today, Jan. 6. He succeeds Stephen A. Perry, who has been the hall of fame’s executive director since April 2006. Mr. Baker will become the sixth president and executive director in the hall’s 50-year history. … Applied Industrial Technologies acquired Texas Oilpatch Services Corp. of Houston. The Cleveland-based distributor of bearings and industrial parts said Texas Oilpatch is a distributor of bearings, oil seals, power transmission products and related replacement parts to the oilfield industry. REPORTERS’ NOTEBOOK BEHIND THE NEWS WITH CRAIN’S WRITERS Slowed by snow? That’s OK, most employers say Valentine’s day was Jan. 1 this year at Hahn Loeser One down, 11 to go in this gift extravaganza ■ When the weather outside is frightful, as it was last week, most Northeast Ohio employers (72%) allow exempt employees — those not entitled to overtime pay for working more than 40 hours a week — to work at home and the vast majority (84%) forgive tardiness with no penalties, a recent survey of 119 Northeast Ohio organizations reveals. Conducted by ERC, a human resources organization in Highland Heights, the Inclement & Adverse Weather Practices Survey also found most employers do not set a particular length of time that is considered an “acceptable” tardiness due to weather, but instead make that determination on a case-by-case basis. According to the survey, just 42% of the respondents have a formal inclement/adverse weather policy; instead, discretion of top management or the CEO/president determines whether organizations stay open at the majority of employers surveyed. Fifty-five percent of respondents said they communicate weather-related closures or delays using a phone tree, and 29% said they use email. Some employees, though, shouldn’t expect to receive either one, as 20% of the respondents cited critical individuals or departments to which company closures or delays do not apply. Pride yourself on being a stalwart? Don’t expect a perk from most employers, as only 13% of those responding said they offer a “bonus” or “perk” to employees who “brave the weather” and come in when most do not. —Michelle Park Lazette ■ The largest office of Hahn Loeser & Parks LLP has a new leader. Nancy A. Valentine, who has been an attorney with the law firm for nearly a dozen years and a partner since 2007, on Jan. 1 became managing partner of the Cleveland office, which employs roughly 140 people, including 75 attorneys. She replaced Alan Kopit, who has been office managing partner since the position was created in 2003 and remains a partner with the firm. Previously the chair of recruiting for the firm, Ms. Valentine said she aims to expand its mentorship and team-building activities. “I, of course, like practicing law, but I’ve gotten more interested in the business side of the firm,” said Ms. Valentine, 41, who now is one of two women leading three offices for Hahn Loeser, which has seven offices total. Lawrence E. Oscar, who is CEO and firmwide managing partner, said he recommended Ms. Valentine to the board because she’s “dynamite” and “really creative.” “What I think Nancy is going to do differently is really bring a younger perspective to the position and really connect with and excite and energize and motivate our up-andcoming lawyers — not that Alan didn’t do that,” Mr. Oscar said. — Michelle Park Lazette ■ Greater Clevelanders have 11 more gifts coming their way, but Bob Eckardt of the Cleveland Foundation isn’t quite ready to tear off the wrapping paper. As part of its 100th birthday celebration, the foundation plans to unveil a series of monthly gifts over the coming year. Last week, the foundation announced its first gift, saying it would pick up the tab for a day of free ridership on the Greater Cleveland Regional Transit Authority on Thursday, Jan. 16. While he wouldn’t say what Clevelanders could expect with the next unveiling, Mr. Eckardt, the foundation’s executive vice president, said the remaining 11 gifts would be “similar in spirit” to the free day on the RTA. He said they would be gifts that can be appreciated by “broad swaths of the community.” Mr. Eckardt said the foundation wanted to celebrate its centennial by doing more than hosting an expensive dinner. “If we did that, we would just be kind of talking to the same people,” he said. “We’re trying to do something that does more than talking and demonstrates our reach of the community.” The foundation also launched a website — www.clevelandfoundation.org/100 — outlining its history using a mix of videos, donor biographies and interactive timelines. “It’ll be fun and crazy at times,” Mr. Eckardt said about the foundation’s centennial. “Who knows what will pop up?” — Timothy Magaw Construction: Some contractors are skeptical continued from PAGE 1 The Mohr survey team wants to catalog all projects, not just those that might adopt community benefits agreements. Such agreements commit developers and contractors to goals for hiring local residents, minorities and/or women on projects and may include pledges to support training programs designed to bring more women and minorities into the construction field. They also can specify that properties will meet green building standards and that builders will set aside land for neighborhood parks. “We’re doing a construction demand study that benefits the industry and it just happens to be that we hope to have community benefits that are included,” said Brian Hall, executive director of the inclusion commission and CEO of Innogistics LLC, a Cleveland-based logistics firm. “We need people to participate in this demand study,” Mr. Hall said. Projections of construction activity based on the information gathered initially will be used to right-size apprenticeship and preapprenticeship programs at Cuyahoga Community College, Max Hayes High School in Cleveland and elsewhere, said Dave Wondolowski, executive secretary of the Cleveland Building and Construction Trades Council. The goal is to create a pipeline of qualified local trades people and business owners that fills the demand for new workers and to replace retiring workers. In August 2012, Cleveland Mayor Frank Jackson brought contractors, unions and property owners together to press the construction community to adopt recommendations made in a GCP-commissioned study that found “minorities are currently underrepresented in the local construction sector.” That gathering led to an agreement unveiled last February and signed in September by 10 “project owners” to set standards designed to encourage the use of local labor and contracting firms — and in particular minority and female workers and firms — on building and infrastructure projects in the region. The signers of that agreement, a memorandum of understanding to develop a community benefits agreement, are Case Western Reserve University, Cleveland Clinic, Cleveland Metropolitan School District, Cuyahoga Metropolitan Housing Authority, Dominion East Ohio Gas, Geis Cos., the Medical Center Co., MetroHealth System, Northeast Ohio Regional Sewer District and University Hospitals. All expect to have some level of construction underway in the next few years. “It’s up to the particular project” to create a specific agreement, said Mary Beth Levine, associate general counsel at University Hospitals. “There (would be) certain goals and guidelines established with the contractor and the labor force at the outset, depending on the project.” The Black Contractors Association of Cleveland, the Construction Employers Association, the Cleveland Building and Construction Trades Council, Hard Hatted Women, the Hispanic Roundtable and the Urban League of Greater Cleveland also have pledged support for the community benefits concept. Filling the trades pipeline One complaint often raised by contractors who don’t meet hiring objectives is that the community lacks qualified minorities and women. That’s why the Commission on Economic Inclusion is pushing for the creation of training programs for minorities to enter the construction trades. Down the road, the memorandum of understanding contemplates more monitoring of both the success of specific projects in meeting agreed-upon goals and on a continuing effort to develop and pass on best practices for raising minority and female employment in the construction trades.Mayor Jackson long has advocated community benefits agreements on city construction projects and on privately developed projects that receive financial support from the city. Besides goals for hiring minorities and women, the city has pressed developers and contractors to hire a specified percentage of city residents and to construction buildings that meet certain energy efficiency and waste recycling standards. “I’m pleased with where we are,” said Natoya Walker Minor, Cleveland’s chief of public affairs. “With the (demand study) we should know where the demand is, by trades, so that those pre-apprenticeship programs will be based on the trade demands that come out of the study.” The need for buy-in Still, various minority contractors remain skeptical about the willingness of developers and large contractors to sustain a commitment to diversity in hiring. Some groups representing those contractors and trades people are taking a wait-and-see attitude. “It (minority participation) is something that is foreign to some people,” said John Todd, president of John W. Todd & Associates and a member of the Black Contractors Association of Cleveland. “Right now, you need a document to push this. If everybody buys into it, it’s great.” Norm Edwards, president of the Clevelandbased American Center for Economic Equality, is even less convinced. Mr. Edwards said he believes companies that are held out as minority subcontractors too often are “front companies” created by existing contractors. “All this stuff that they’re doing won’t lead to” growing minority contractors, Mr. Edwards said. “The white contractors don’t want to share.” Mr. Hall said the study team still is seeking to contact developers, architects, engineers, builders and others to participate in the survey. ■ 20140106-NEWS--20-NAT-CCI-CL_-- 1/3/2014 11:19 AM Page 1 TIME IS EVERYTHING. THAT’S WHY IT’S TIME TO SWITCH TO TIME WARNER CABLE BUSINESS CLASS. Running a business in the digital age means that every second, every upload and every megabit counts. 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