This publication has been produced with the assistance of the European Union. The contents of this publication are the sole responsibility of the EU Twinning Project «Strengthening PIFC in Armenia» and can in no way be taken to reflect the views of the European Union.” EU Twinning Project «Strengthening Public Internal Financial Control in Armenia Dear friends, In front of you, you have a summary of the performance of the Public Internal Financial Control (PIFC) twinning project in Armenia. The project started two years ago, since then the Swedish partners and the Armenian partners, have jointly establish a solid foundation and base line for implementation of the intern control system,. We have drafted new legal acts and we have fine-tuning existing ones. The knowledge and capability to support good practice of internal control has increased within the Central Harmonization Unit(CHU) at the Ministry of Finance. The project has drafted training materials in line with EU best practice and trained Internal Auditors to become trainers, who will perform training of colleagues. Similar activities have been done within Financial Management and Control. Awareness seminar for officials has been carried out, stressing the importance of internal control in general and in particular managerial accountability and a clear demarcation between policy making and implementation in the public administration.The aim is to increase the efficiency and effectiveness in the public sector of the Republic of Armenia - to make better use of tax payers money. Enjoy the reading and please do not hesitate to contact me if you have any questions. Anders Nilsson MS Project Leader until May 2016 RTA from May 2016 till the end of the Project E-mail: [email protected] 3 Funded by EU Implemented by Sweden & Armenia The Central Harmonization Unit (CHU) under the RA Ministry of Finance puts a high value on the activities implemented with the EU Twinning Project. The main focus of the EU funded Twinning Project that was launched in cooperation procurement methodology and PIFC September with the department 2014, in Public was the introduction of one of PIFC pillars - financial management and control (FMC) based on the concept of managerial accountability, improvement of internal audit and assistance to CHU. We are thankful to the Twinning team for sharing the EU best practices with us. We believe that it will be useful during the implementation of FMC reforms in the RA public sector. We highly appreciate and attach importance to the assistance of the European Union and we hope that the EU-Armenia cooperation will continue in the future and it will more effectively assist the development of PIFC in Armenia. 4 EU Twinning Project «Strengthening Public Internal Financial Control in Armenia Twinning Project “Strengthening Public Internal Financial Control in Armenia» This Twinning Project is funded by the European Union. What is Twinning Twinning projects bring together public sector expertise from EU Member States and beneficiary countries with the aim of achieving concrete mandatory operational results through peer to peer activities. Twinning aims at upgrading and/or modernizing the institution in a beneficiary country through training, reorganization and approximation of legislation to EU standards. Twinning Partners Swedish Financial Management Authority (ESV), Sweden RA Ministry of Finance Start: August 2014 End: August 2016 Budget: 1 000 000 Euro Objectives The overall objective of this Twinning Project was to strengthen the implementation of a PFM/PIFC system in RA in accordance with international recognised standards and EU good practices. To this end the Twinning Project was divided into 4 main components 5 Funded by EU Implemented by Sweden & Armenia that targeted the areas where the Compulsory Results of this Twinning Project were to be reached. About Swedish National Financial Management Authority (ESV) ESV is among other thing responsible for developing public-sector financial management. The ESV is also responsible for establishing the generally accepted accounting principles in central government and for the development and administration of the central government accounting system. ESV is the CHU for Financial Management and Control and Internal Audit in Sweden. ESV is a State agency under Ministry of Finance About RA Ministry of Finance The Ministry of Finance of the Republic of Armenia is the country’s executive body responsible for developing and implementing the RA Government’s policy in the spheres of national income formation and public finance management. What is Central Harmonization Unit The CHU is responsible for developing and promoting internal control and audit methodologies on the basis of in internationally accepted standards and best practice and for co-coordinating the implementation of new legislation on managerial accountability (financial management and control systems) and internal audit. The CHU in Armenia is placed in the Ministry of Finance. 6 EU Twinning Project «Strengthening Public Internal Financial Control in Armenia Component 1: Legal framework This Component was composed of 3 activities that were carried out through a number of missions Activity 1.1 - Reviewing existing material Activity 1.2 - Drafting missing documents Activity 1.3 - Updating PIFC Action plans Number of revised documents: 12 Number of newly drafted documents: 5 Key MS experts: Mr.Bill Fraser, Mr. Vilhelm Reuterswärd, Mr. Walter Jakobsson, Mr. Bo Dahlström Compulsory result of the Component 1 All legal framework and other necessary texts and written materials required, including proposals affecting the Treasury, budgeting, civil service public organisation and local government legislation to promote a modern PIFC system that is targeted to the needs of the Armenian public sector and that will meet international standards, taking into account the necessity to improve the efficiency and effectiveness with which public services are delivered in Armenia. Status: Achieved 7 Funded by EU Implemented by Sweden & Armenia Enhanced Legal framework enabling a successful establishment and implementation of Public Internal Financial Control (PIFC) The objective of this component was to enhance the legal framework of PIFC-, including Financial Management and Control (FMC) and Internal Audit (IA), and harmonize it with the best international and EU practices for a better establishment and implementation of PIFC. PIFC system aims through adequate and transparent methods to provide reasonable assurance, that public funds (taxpayer money) are being used by the public authorities for the set objectives. Central to PIFC are the concepts of managerial accountability and functionally independent decentralized internal audit.The system is an effective tool in preventing corruption and fraud. The MS experts analyzed and reviewed all the existing documents of the 3 pillars of PIFC – FMC, CHU and internal audit. After a thorough analysis, the experts submitted several recommendations and proposals for updating the Minister’s decrees and other documents regulating the function of internal audit, but the main focus was driven to FMC. The analysis revealed that there was a lack of, legal acts, manuals or any other document regulating the FMC area. As a first step the MS experts in joint cooperation with the Armenian CHU developed the concept note of PIFC and a draft of FMC law. The introduction and implementation of FMC requires the leadership and support of managers, who will clearly understand the core values of this system and demonstrate through their actions their commitments to ethical values, honesty, integrity, reliability and openness. Therefore, prior to the circulation the drafts of PIFC concept paper and the law, the 8 EU Twinning Project «Strengthening Public Internal Financial Control in Armenia Twinning Project organized a training for the Armenian high ranked public officials, mainly financial managers and head of staffs from the Armenian public institutions where they were introduced to the main concepts of PIFC (in particular FMC) – performance based public management, managerial accountability and responsibility, development of reliable internal controls and the role of CHU. The second important step was the circulation of the concept paper and the draft FMC law among the Armenian public institutions and other stakeholders. Based on the received feedback and comments the FMC draft law was updated. Upon updating the draft FMC law and on the request of the Armenian counterpart this Component was extended by 4 more missions to assist the Armenian CHU in developing the secondary legislation for FMC. A working group of Armenian experts was established to closely cooperate with the MS experts and drafted the relevant documents: FMC manual, Internal control standards, Managerial accountability and Risk management. During this Component the MS and BC experts studied and reviewed the legal framework of PIFC’s two pillars – FMC and internal audit, made recommendations on the improvement of the internal audit function, as well as drafted the necessary legal documents for effective introduction and implementation of FMC. 9 Funded by EU Implemented by Sweden & Armenia Component 2: Capacity building of the CHU This Component was composed of 7 activities that were carried out through a number of missions Activity 2.1 Reviewing functions and responsibilities Activity 2.2 Preparing/adapting flow-chart of CHU Activity 2.3 Drafting Job descriptions of CHU Activity 2.4 Training Needs Analysis (TNA) Activity 2.5 Long-term training strategy and plan Activity 2.6 Organizing 3-day training for CHU staff Activity 2.7 Study visits for CHU Number of trained CHU staff: 9 Number of study visit participants: 8 Key MS experts: Mr. Tomas Kjerf, Mr. Rodney Betorina, Ms. Angelica Davidsson, Ms. Annika Davidsson Compulsory result of the Component 2 The CHU is well structured and possesses all the required methodological capacity to effectively meet its mandate in the implementation and further development of the PIFC system as well as piloting the system and supervising its further developments by coordinating the activities in the areas of FMC and Internal Audit. CHU is adequately staffed with staff experienced in management, accounting and knowledgeable about PIFC Status: Achieved 10 EU Twinning Project «Strengthening Public Internal Financial Control in Armenia CHU as driver for change “The Central harmonization unit is responsible for developing and promoting internal control and audit methodologies on the basis of internationally accepted standards and best practice and for coordinating the implementation of new legislation on managerial accountability (financial management and control systems) and internal audit. A CHU is such a fundamental condition to the successful introduction and development of PIFC that in reality the concept has become part of PIFC itself. “ - Welcome to the World of PIFC (Publications, EU Commission, 2006) The development of the Armenian CHU clearly reflects its present capacity and the intensity of cooperation between the counterparts. At the beginning of the EU Twinning Project the CHU was composed of one head of division. Thoughout the implementation of the Twinning Project, the CHU was devided into two divisions – Regulation and coordination of Internal audit and Regulation of FMC. Many new specialists were recruited to fill in the new position in both divisions. Besides the day to day cooperation and exchange of information and best practice, a specialised training course was delivered to the members of CHU by the MS experts in order to enhance the capacity of newly recruited CHU staff and provide them with necessary professional knowledge and necessary tools in order to meet the needs of CHU in implementing its role as a coordinator of FMC and Internal audit. 11 Funded by EU Implemented by Sweden & Armenia The Twinning Project also organized two study visits for CHU for both areas of regulation –FMC and internal audit. The members of CHU visited Sweden where they were introduced to the Swedish best practice, discussed issues of common interest and shared their experience and knowledge. To complete its support, the EU funded Twinning Project mapped the business processes of CHU and reviewed the job descriptions, conduced a Training Needs Analysis (TNA) and developed a draft long term roll-out training plan. At the end of the Twinning Project, the MS experts could clearly state the professional attitude and knowledge, ethical values and ability of the Armenian CHU to sustain the results reached through the EU Twinning Project and ensure a further development 12 EU Twinning Project «Strengthening Public Internal Financial Control in Armenia Component 3 -Implementation of FMC systems and risk management This Component was composed of 5 activities that were carried out through a number of missions Activity 3.1 Assessing state of affairs Activity 3.2 Developing Information system (changed from FMC to IA system) Activity 3.3 High-level seminar Activity 3.4 Medium level Practical training course Activity 3.5 Study visit for IC coordinators Number of top management trainees: 84 Number of medium level trainees: 28 Number of certified trainers: 9 Number of study visit participants: 8 Key MS experts – Mr. Rodney Betorina, Ms. Annika Davidsson, Mr. Magnus Gunnarsson, Mr. Bill Fraser Compulsory Result of the Component 3 Necessary structures and training are completed to make public managers eventually accountable and so capable of elaborating as soon as possible a management & control system and implement a regime of risk management. The legal grounds are available to implement managerial accountability. Status – Achieved 13 Funded by EU Implemented by Sweden & Armenia Managerial accountability and responsibility to ensure the successful introduction of financial management and control system The third Component was aimed at the enhancement of professional knowledge on Financial Management and Control (FMC) among the public managers and practical training of latter. After the introduction training on FMC of high ranked Armenian public officials and the assessment of the state of affairs in the selected public institutions, the Twinning Project in close cooperation with the Armenian counterpart organized a four week training course on FMC for the middle management of the Armenian public sector institutions. Now, when the tone at the top was set and there was clear understanding by the top management, in particular in the light of the transition to the program budgeting, the middle management should have been provided the relevant professional knowledge and practical tools to support the introduction and implementation of FMC in Armenia. The main topics were the result based management, economy, efficiency and effectiveness in FMC, managerial accountability and responsibility, as well as how to apply the COSO model in the successful establishment of internal controls. After the training, based on the test results and their interest, a number trainee, including from CHU, were selected to become trainers on FMC. Prior to the “Train the Trainer course”, the selected trainees took part in a study visit to Sweden, where they had the opportunity to visit different public institutions and get familiar with the Sweden’s best practice in the area of FMC. Upon their return the selected trainees were trained as FMC trainers, the training material in Armenian language was developed and 14 EU Twinning Project «Strengthening Public Internal Financial Control in Armenia adjusted to the Armenian context. The newly trained Armenian trainers were given the opportunity to practice their knowledge and presentation skills in two day training and delivered by them to their colleagues from the public sector. To ensure the sustainability of results, the Armenian trainers were actively involved in the working group of drafting FMC secondary legislation (activity 1.2) together with the MS experts. By the end of the Twinning Project, there is a general awareness on the FMC among the top management in the Armenian public administration, 9 trained trainers able to provide further trainings of FMC and to develop, elaborate and update all documents related to FMC Mr ArkadiPapoyan Deputy Head of Development Projects and Monitoring from the RA Ministry of Education and Sciencesaid“, participant to EU Twinning trainings and certified trainer on FMC «The training on FMC is of high importance. The introduction of FMC will help us to make the work of the public sector more effective which will lead to the economic and social development of the country. Armenia is now in a transition period to program budgeting that requires result based management. Of course, there are already some elements of FMC present in Armenia, nevertheless only the full introduction of FMC will ensure the economic, effective and efficient implementation of our activities. As a future trainer I will do my best to enhance the understanding and implementation of FMC through trainings, development of methodology, direct discussions and support to our colleagues, etc”. 15 Funded by EU Implemented by Sweden & Armenia Component 4 -Establishing professional internal audit services This Component was composed of 4 activities that were carried out through a number of missions Activity 4.1 Audit Universe Activity 4.2 Feasibility for certification of IA cancelled Activity 4.3 In-depth training with certification Activity 4.4 Study visit for IA Number of trainees: 29 Certified trainers: 14 Number of study visit participants: 8 Key MS experts – Ms. Stina Nilsson Kristiansson, Mr. Rodney Betorina, Ms. Elisabeth Styf, Mr. Bengt Sundgren, Mr. Anders Jansson, Ms. Helen Öhrstedt Compulsory Result of the Component 4 Necessary structures and training are completed for IA Units to ensure that all public internal audit personnel operate to a professional level compliant with EU and international best good practices. Status – Achieved 16 EU Twinning Project «Strengthening Public Internal Financial Control in Armenia Independent and well-functioning internal audit to add value to the organization The Component 4 was to enhance the internal audit function within the Armenian public institutions. Taking into consideration that the law and secondary legislation on public internal audit was already in place and successfully functioning, recommendations on the legal framework of the internal audit were provided by the Twinning experts. The objective of this Component was to provide more practical trainings to strengthen the role of internal audit in public institutions by highlighting how the internal audit can assist public organizations in reaching set objectives by providing relevant and reasonable assurance, as well as how it can add value thereto by contributing to the effectiveness and efficiency of governance, risk management, and control processes. To this end the MS partnersin cooperation with the Armenian counterpart developed a training program that focused on system based audit and performance audit. The training material was developed jointly and translated into Armenian. Two weeks of training on system based audit and performance audit were delivered to 15 internal auditors representing different public institutions, including internal auditors from 4 regional administrations (Armavir, Gegharkunik, Syunik and Tavush regions). The theoretical knowledge was combined with practical examples and real case studies that were adapted to the Armenian context. Workshops included group works focusing on the concept of the 3 E-s (Economy, Efficiency, andEffectiveness) for the performance audit and the COSO model, the testing of internal controls and process analyses for the system based audit. The MS experts highlighted the similarities 17 Funded by EU Implemented by Sweden & Armenia and differences between the EU and Armenian practice showing the advantages of adopting the EU practice. Based on the test results and interviews, 6 participants from the training activity and 2 representatives from CHU participated in a study visit to get familiar with the Swedish best practice in public internal audit. The discussions and material received from the Swedish peer organizations will serve as an inspiration for the development of the Armenian public internal audit function. To ensure the sustainability of the results, the Twinning Project also conducted a Train the Trainers (ToT) training course for these selected internal auditors. The Armenian trainers used the training material developed by the experts and elaborated them by making it their own. At the end of the Train the Trainers course the Armenian trainers were delivered a certificate proving their qualification and capacity of providing training courses on Performance audit and System based audit. Through another activity a review report on the comparison of the current practice of mapping the audit universe with international standards as formulated by the Institute of Internal Auditors (IIA) was submitted to the Armenian CHU, where the MS experts provided recommendations on the development and improvement where deviations from the IAA standards were revealed. Since all the internal auditors in Armenia use specific software at their work and on the request of the Armenian counterpart the Twinning Project conducted a thorough analysis of the software. The MS experts revealed the deficiencies and the challenges of the software and presented their recommendations that would help to improve it make more user friendly. 18 EU Twinning Project «Strengthening Public Internal Financial Control in Armenia At the end of this Component the Twinning Project can count 14 certified trainers on Performance audit and System based audit to support the roll out trainings and escalation of knowledge to different levels of the RA public sector, trained internal auditors on audit universe and risk assessment, as well as recommendations for the improvement of the internal audit software to facilitate the daily work of the internal auditors. Mr ArtakYergenyan Acting head, Internal audit division, RA Government staff, participant to EU Twinning trainings and EU Twinning certified trainer on system based audit and performance audit «The study visit organized for the public sector internal auditors within the framework of EU funded Twinning Project aimed at strengthening the public internal financial control in Armenia was a unique opportunity to closely examine the Swedish practice in establishing and implementing the internal audit function in their public institutions. We were mostly impressed by the trust of the top management and the society towards the internal auditors and documents presented by latter, as well as the simple and independent system of regulations in the field of internal audit. The results of the trainings organized by the EU Twinning Project are invaluable and will be transferred to our colleagues and future trainees». 19 Funded by EU Implemented by Sweden & Armenia The MS partners of the EU Twinning Project “Strengthening Public Internal Financial Control in Armenia” would like to thank our counter parts and colleagues for a fruitful cooperation. 20
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