Caregiver Name:
Tamahere
Orientation
and
Induction
Package for
Caregivers
20
1
As an employee you, as staff member, have an obligation to follow safe
Values and Philosophy
working procedures at all times, and to take all reasonable precautions to
1. We believe that the whole of life, from birth to death, has meaning and
purpose. Old age is an intrinsic part of all the previous years that a person
has lived.
prevent personal injury or injury to others.
New employee name:
2. We believe that every person, including the very old and frail, is created
in the image of God; possess an innate dignity; is loved by God; and that
there is nothing in life or death that can separate us from that love.
Signature:
Position:
Date:
3. We provide for elderly people regardless of race, culture or creed.
Induction carried out by:
4. We seek within the limitations of our resources, to provide assistance to
those in need regardless of their capacity to pay.
Name:
Signature:
5. We believe that the physical and mentally frail are to be provided with
special care and consideration, and treated with dignity and respect.
Designation:
6. We aim to enhance mental health and ability so that maximum
independence can be encouraged.
7. Wherever possible, we encourage each resident to make decisions and
choices, which affect his/her life.
General Manager Care Services Signature
Date:
8. We express a concern for the wholeness of the person by providing an
environment that meets the needs of the whole person – physical, mental,
emotional and spiritual
Comments:
9. We respect individual needs and preferences, encouraging participation
in programmes and activities whilst allowing residents freedom of choice.
10. We ensure that adequate resources are provided so that every
resident in our home has access to the health care they require.
Training Coordinator Signature:
11. As staff and residents, our aim is to create in this Home, a family
atmosphere in which we value, care about and support one another.
Comments:
Mission Statement:-
All results entered on Netsoft:
Date:
“To provide a quality caring service for older people, in a
Christian environment.”
Vision Statement :“To be a provider that provides for the total care needs of the elderly, in a
quality driven, efficient, effective and professional manner, upholding the
Christian Values and Ethos of the Methodist Church.”
KEY PERSONNEL
2
19
All staff Dignity & Privacy
Knock on door before entering
Pull screens if shared room
Pull curtains
Close door
Allowing resident choice
Speaks kindly
Knows the residents rights
Knows complaints procedure
Understands confidentiality
Tells carers if resident need help
Respect res. belongings
Health and Safety
All equipment put away
Areas tidy on leaving
Storage areas kept tidy
Equipment kept clean & stored
Washes hands regularly
Knows how to report hazards
Promotes safe work environment
Uses safety equipment required
Stores all chemicals correctly
Other Services
Reporting maintenance needs
Reporting lost property
Assisting visitors
Answer phone correctly
Participates in QA improvement
AND
Attends training sessions
Works as a member of the team
Respects name of the facility
yes
no
Louis Fick - CEO
David McGeorge — General Manager Support Services
Sue Pollock — General Manager Care Services
Alison Hill — Training Coordinator
Thea Van Wijk — Care Administrator
Sue Courtney — Accountant
yes
Lynn Haigh — Receptionist
no
Vandy Sharma — Rehabilitation Coordinator
Colleen Philps — Day Programme Coordinator
Chris Brocket — Senior Diversional Therapist
Jan Turner — DEU Clinical Liaison
Sue McNamara — DEU Academic Liaison
Yes
Debbie Crouch — Village Nurse
no
Donna Christian-Bunning
Chonel Chapman—Head Gardener
Simon O’Hara—Gardener
Darcy Poa—Caretaker
HEALTH
SAFETY
Grant Long—Electrician
INDUCTION TRAINING
We have an obligation to our employees under the Health and Safety in
Employment Act. To meet these obligations each staff member completes an
induction programme to provide all staff with the knowledge of Occupational
Health and Safety factors in the work place.
18
STAFF ORIENTATION
3
WELCOME
What do you fill in if there is a complaint, compliment or suggestion?
Welcome! Please read the following information as it details what you
need to know with regard to working here.
Checked by:
We hope you find your time here of value as working with older people can
be very rewarding.
Designation:
Signature:
If you have any queries please do not hesitate to ask.
Date:
Your first few days: You will be orientating with:
Appraisal
Competent / Not competent yet
Appraisals will be carried out at 90 days, to confirm permanent
appointment, and annually. (More often if required)
Resit required Yes / No
Resit Result:
Training:
Competent / Not competent yet
You will be expected to participate in ongoing staff training and education
programs. Such programs are the responsibility of management to
develop.
It is the individual staff member’s responsibility to keep their qualifications/
registrations up to date.
INTRODUCTORY TRAINING HOURS – ORIENTATION.
It is expected that new staff members complete at least 3 shifts alongside
an experienced staff member. (This enables an introduction period for a
prospective new staff member to familiarise themselves with this facility)
During and/or after each shift a verbal review will take place between
management and person orienting.
This is to ensure the expectations of both parties are to their required
standard.
Knowledge of legislation:
It is a requirement of this organisation that all staff have knowledge of
legislation which affects the wellbeing of the residents in our care.
This covers:
4
17
Resident Code of Rights, Privacy Code, Complaints procedure,
Advocacy Service, emergency protocols
Name the position of:
4 smoke detectors:
This material forms an integral part of the care systems which are in place
in this facility. It is your duty to read the relevant material and have a
working knowledge of the same. They can be found within the policy and
procedure manuals and in the Jessica system.
2 extinguishers:
2 fire hoses:
All information about the residents in this facility shall not be disclosed to
a third party. A statement to this effect is part of the employment
agreement that you signed.
If the fire alarm sounds in the rest home what do you do first?
If you find a smoky room, what do you do?
Once again welcome to our facility and we hope you enjoy working here.
When using a fire extinguisher, where do you point the nozzle?
General Manager Care Services
If you are confronted by a robber demanding drugs, what do you do?
If the power fails which telephone will still work?
Where is the assembly point in case of fire?
Does the rest home have smoke or heat detectors?
Do we have a sprinkler system?
Where is the indicator board which shows what area the fire is in?
Staff Orientation Signing Sheet
Which linen goes in:
Ensure the new employee is given time to read the required policies.
The grey bag?
Competencies are to be demonstrated before being signed off by Buddy/RN/
Manager.
The blue bag?
All staff shall assist with learning. Allow new staff member to ask questions. Any
16
5
problems or queries see your manager or the training coordinator.
Person is extra so do not expect to go off alone anywhere on first days
Name the 5 Moments of Hand Hygiene (i.e. when do you wash your hands)
Staff Name:
Position:
Date:
When should you wear disposable gloves?
The above was completed by:
Position:
Sign:
What document should you read daily for each of your residents?
Date:
I have discussed this form with
and understand all the
above.
If a resident is bedridden how often should pressure area cares (PACs) be done?
The orientation checklist has been explained.
Employee name:
If you are unsure of what care a resident requires, where do you find this
information?
Date:
Signature:
Where are the resident files kept?
I am satisfied that all of the above points have been covered satisfactorily.
Employer/designated person name::
Before going off duty what are your responsibilities?
Date:
Where do you look to find out which residents have an infection?
Signature:
Where do you log a possible infection?
While transferring a resident, you both lose your balance and end up on the floor.
The resident has a skin tear and you have a sore ankle. What do you do?
What number do you call in case of a fire?
Where is the Civil Defence Kit kept?
6
15
Demonstrate and describe location the mentioned
equipment and supplies
Completed
IRD330
Bank deposit slip/account details
Work permit/NZ residency sighted and copied (if applicable)
Practicing Certificate sighted and copied (if applicable)
Job description given and discussed, signed and copy
given to payroll
Hours of work discussed and agreed upon
Hourly pay rate advised
Conditions of employment discussed
Contract read, understood and signed, including confidentiality statement
Accountant advised
Staff register completed
Duty list given
Uniforms given (if appropriate)
Residents specific diets
Reporting of bowel motions
Bed pans/ urinals, Bowls/commodes
Care Plans and different care procedures i.e. showering,
bathing procedures, toileting.
Respect showed for resident’s privacy and belongings.
Room left tidy, knock on door before entering. Address
resident by preferred name
Caring for a sick resident (bedridden)
Fluid round
Food Handling & Hygiene
Bed making
Hand washing
Shaving male residents and cleaning of shavers
Assisting with make up for female residents
Glasses and hearing aids cared for
Bathing/showering a resident
Bed sponge a resident/check for pressure area
Washing and dressing resident
Nail care
Oral and eye care
Lifting/transferring with 1 or 2 people
Turning a resident
Assisting a resident during meal time
Toileting a resident. Appropriate use of commode
Appropriate treatment of linen
Notice board
Diary
RN Communication
Progress notes on Netsoft
Memo book
Resident’s documentation
Filing cabinets
Meetings and education sessions
Notice board
Yes
No
Available for on call work
Nursing Staff Questionnaire
14
7
Expected competencies for all staff
Yes
No
Client Code of Rights and Responsibilities
Competency
Facility Philosophy
Electronic Policy and Procedure Manuals
http://learnonline.health.nz/
Confidentiality/Privacy/Dignity
Date On-line quiz completed:
Use of and access to Netsoft
Certificate Sighted by Training Coordinator: Yes / No
Infection Control Manual and universal precautions
Date Entered on Netsoft
Restraint policy. Informed of restraint/enabler use
Complaints Procedure
Infection Control
Occupational Safety & Health Manual
http://learnonline.health.nz/
Cultural awareness and safety
Date On-line quiz completed:
Advocacy
Certificate Sighted by Training Coordinator: Yes / No
Date Entered on Netsoft:
Demonstrate, discuss, locate the following
Yes
No
Medication administration:
Nurse Call System
Orientation to facility
Staff amenities: toilet, parking, staff room
Outbreak Kits
Hours of work as per duty roster
New staff will be trained and signed off by RN/ and Training Coordinator.
Staff member will receive training, complete a written competency and
then be monitored and signed off as competent before they can
administer medication on their own.

Biometric finger scanner at start and end of shift

Complete signature verification log

Duty Lists
Manual Handling

Meal breaks/tea breaks
Only to be trained and signed off by Manual Handling Trainer.

Application for Leave

Illness & Doctor’s Certificate
For nurses this must be completed within the first 2 weeks of
employment.
Completed
Competent?
Yes
Yes
No
No
Manual Handling Trainer Signature:
Date:
ORIENTATION CHECKLIST: Caregivers
Both Medication administration and Manual Handling procedures will be a
part of ongoing education and in-service training.
Competencies are to be demonstrated before being signed off by RN/
Manager.
8
13
Demonstrate, discuss, locate the following
Date:
No
General house rules
Visiting services: podiatrist, physiotherapist, hairdresser
Buddy/ Preceptor Name:
Buddy/ Preceptor Signature:
Welcome and assist visitors
Dress Code: Uniform, Footwear, Jewelry, hair
Telephone system and answering calls appropriately
Date:
Date Completed:
Yes
Caregiver Skills Competencies
Netsoft Maintenance procedure, forms and phone
numbers
Reporting of Accident/Incidents/hazards/infections forms
Key personnel – introduce as appropriate
Caregiver Name:
Caregiver Signature:
RN/Assessor Name:
Heating Systems
No Smoking site for Staff/ Smoking area for Residents
RN/Assessor Signature:
All staff shall assist with learning. Allow new staff member to ask
Demonstrate/describe identify the location of all
Yes
No
Fire Safety Questionnaire completed
Manual Fire alarms (manual call points)
Smoke and heat detectors, sprinkler system
Emergency exits, smoke stop doors
Fire hose reels, extinguishers
Evacuation plan/ Civil defence
Observed by:
Blood Pressure
First aid kits (where applicable
Cultural
Power, water, fuses, heating system
Procedure for ambulances, GP and after hours GP
Temperature
service
Facility emergency procedure, duty and responsibilities.
Weighs
Respirations
Blood Glucose Levels
questions.
Oxygen Saturation Levels
Person is extra so do not expect to go off alone anywhere on first days
Orientee’s Name:
Simple Skin Tears
Position:
In-house Urine Dipstick
12
9
10
11