Getting Started with the AMCA
We offer National Certification Exams that Support and Validate the Allied
Healthcare Industry through Testing of Individual Skills.
AMCA’s Vision
The vision at the AMCA is to be a constant resource for allied health organizations by staying
abreast of industry changes and federal mandates. The AMCA enhances the allied healthcare
industry by providing nationally certified individuals.
AMCA’s Mission
The AMCA’s mission is to improve the quality of patient care while helping individuals become
marketable in today’s ever changing workforce. The AMCA is committed to helping provide the best
patient care possible by working together with schools and organization to develop quality allied
healthcare professionals
AMCA Staff Introduction
Main number: 888.960.AMCA(2622) x 110 Customer Service
Fax number: 973.582.1801 E-mail address: [email protected]
Name:
Tile
Ext:
E-mail:
Edward Charles Davies
Director of Operations
x 113
[email protected]
Name:
Tile
Ext:
E-mail:
Danielle Sadighi
Director of Marketing
x 112
[email protected]
Name:
Tile
Ext:
E-mail:
Name:
Tile
Ext:
E-mail:
Cynthia Orr
Director of Compliance
x 111
[email protected]
Ricardo Acosta
Business Development
Director/Military Liaison
x 114
[email protected]
Getting Started
with AMCA
AMCA’s Core Values
• Dependability – Customer service is our priority. We believe that by
providing customer service that is dependable and reliable, our
clients can be assured that the AMCA is here to support them.
• Advancement – We are advocates for the allied health industry. By
supporting CE opportunities, the AMCA is helping provide a wellrounded employee capable of providing quality patient care.
• Honesty – Upholding our high ethical standards and incorporating
them into our everyday practices shows our commitment to
providing quality candidates to the allied health industry.
Getting Started
with AMCA
Test Requirements:
• Graduate from an approved program (proof of completion is
required)
• Or have 2 or more years of work experience and be currently
working in that field . (Candidates must provide proof of
employment/experience and a high school diploma or equivalent. Letters
of employment are verified.)
• Must be monitored/proctored while taking the exam at an
approved AMCA test site.
• Fully Completed AMCA Registration Form
Getting Started
with AMCA
Teachers Test Free and Instructor Feedback
The AMCA encourages all instructors to challenge the
AMCA Professional Healthcare Instructor and the
National Certification exam within their discipline.
Instructor feed back and support are a valuable aspect of
building a strong and long term business partnership.
Getting Started
with AMCA
Exam Scheduling
Complete Exam Scheduling form and
submit to AMCA via fax or email
• Select Exam Date
• Fill in Estimated Number
of students
• Circle which National
Certification for each date
Once the AMCA receives the completed Exam
Scheduling Form, your school will receive
11 x 17 posters to display around your campus.
Getting Started
with AMCA
Exam Study Material
Study Material
The AMCA provides study material for all of our National
Certification Exams. A PDF of each study guide will be
sent to each campus director. We encourage the campus
director to forward the Study Guides to each instructor
for them to forward to students at the beginning
of each class.
Practice test:
For the Clinical Medical Assistant instructor we also have
a Practice test with 150 questions
Getting Started
with AMCA
Student Registration
Your facility has chosen to build the AMCA exam fee into your tuition, the
following registration procedure applies to your students:
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Step 1: Registration forms will be emailed to each
campus director in a PDF format.
Step 2: Institution Personnel must distribute the
registration forms to each student to complete
2 WEEKS PRIOR to the scheduled exam date
Step 3: Mail, Fax or email completed
Registration form
Mail: AMCA, 194 Route 46 East, Fairfield, NJ
Fax: 973.582-1801
Email: [email protected]
Getting Started
with AMCA
Three Weeks Prior to Exam
Three weeks prior to each exam, the exam proctor will receive an email
confirming which exams and how many students are estimated to
challenge the AMCA exam.
This is a perfect time for us to get on the same page
Sample email:
Thank you for choosing the AMCA for your certification needs.
Please review the below information and reply to this email in order to confirm the exam date below:
Date of Exam: 1/28/2013
Exam Type: Medical Administrative w/ Billing & Coding Specialist Certificate
Estimate Number of Students: 6
I have attached the AMCA Student Registration Form. It is essential for each student to complete all necessary
information and submit prior to the exam. All completed registration forms can be faxed to 973-582.1801.
AMCA Customer Service
[email protected]
888.960.AMCA(2622) x 110
Getting Started
with AMCA
Three Days Prior to Exam
Three days prior to each exam, the exam proctor will receive a UPS package
that contains:
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Exam Return Check List
Registration Forms
Exam Sign in Sheet
Proctors Oath
Answer Sheets
Exams
Getting Started
with AMCA
Completing Exams
Once the student(s) have completed the exams the proctor can
package up and ship back to the AMCA for grading:
Getting Started
with AMCA
Exam Results
Once the AMCA has received the exam
package it will be graded within three days.
The AMCA will then forward the results and
grade of each student to the assigned exam
proctor within one to three days.
All students tests results are reviewed
by the AMCA compliance department.
Exam Retakes: Cost only $59.00 and the student can retake
immediately. No waiting time.
*Students are allowed to call the AMCA at 888.960.2622 to find out the grades.
Getting Started
with AMCA
Certificates and Cards
Once exam grades are entered into the AMCA
database, certificates, cards or failed letters
will be prepared and mailed within 10 days.
All certificates, cards and failed letters will be
sent via UPS to each campus director or
assigned staff member.