FRATZ’ Consignment Newsletter Editor: Yvonne Gay Issue Number 5 December, 2004 Letter From The Editor: We have tried to be very good this year! First I will tell you just how good we have tried to be and then I will tell you what we wish for the upcoming year. Our little store has been bustling ( ). We have been getting things in, putting things out, selling things and generally trying to spread good cheer! Our number one priority has been making everyone as happy as possible. We have found that when you do your best people make you cookies ( We too, have had some very busy elves! If you stop by the store ( ) you will see that we have quite a few very clever “helpers”. They work so hard and keep that holiday cheer all year around. We never underestimate their value in the FRATZ’ experience ( ). Oh sure, we have made some mistakes, but we always try to make it right. We have added a communication book to improve our ability to serve our customers and consignors more effectively. We have added more staff to keep the place spickand-span. And we added another computer so Linda can get the book work done a little more easily ( ). With the holiday season upon us we reflect back on the friends that we continue to enjoy and the new friends that are ahead of us. We have shared their joys and their sorrows and we have prayed that they have the strength to face their challenges. FRATZ’ is special because our employees, consignors and customers have made it that way! We promise to never forget that we depend on them to make this business a success ( : •Pounds of candy provided in 2004: 240. •Total Number of items consigned in 2004: 58,000. •Number of Consignors: 1450. •Most unusual manner of bringing in a piece of furniture: In a fishing boat on a trailer ( ). •Funniest thing heard in the store: “I fell asleep on the couch and now someone has bought what I was thinking about buying”. •Longest nap taken in the store: About one hour ( ). •Farthest distance news travels: Florida. A customer reports being at a hurricane party in Florida when a party-goer was overheard talking about her favorite ( ) consignment store in Michigan. Turns out that store was FRATZ’. Judged the favorite among party-goers in the windy state of Florida! ( ). ). Now for that wish list! FRATZ’ has some wishes for next year: Our most important wish is that FRATZ’ continues to be a place where friends can gather. A place where consignors and customers will be treated with friendliness, fairness, courtesy and respect. A place where people can always come to get a cup of coffee and some friendly conversation. We also wish for MORE cookies! For our friends we wish the best of health and happiness for the upcoming year. Happiest of holidays to you and your families! We raise our gently used ( ) glass in a toast to all of you! Mama FRATZ’ (Connie), Linda and Yvonne •Number of families working at FRATZ’: 5. We now have 5 Mom’s working at the store ( ”). Roll-call: Mama FRATZ’ and her 2 daughters Linda and Yvonne, Linda and her daughter Whitney, Ann and her son Andrew, Pam and her daughter Sarah (A.K.A. Wish Goddess) and Ruth with her daughter Haley and her son Yuri. Now if we could just get Terri’s daughter to join the team! •Number of donuts and cider consumed at our First Annual Hunter’s Widow Weekend Event: 19 dozen and 7 gallons of apple cider ). •Newest Annual Event: Hunter’s Widow Weekend. ( ). FRATZ’ Consignment Newsletter December, 2004 Page 3 FRATZ’ is a great place to express your creativity in gift giving. Gift baskets: You can assemble your own gift baskets. Some that were created last season include a candle basket, a picnic wine basket, vintage linen basket, wine and cheese serving basket ( !), vintage Christmas tree ornaments and a tea party in a basket. If you would like some help locating unique items for your gift basket we will be happy to help. If you have your eye on a little something for yourself FRATZ’ is now offering a Gift Registry. You may leave your name and Item Number Wishes at the front desk. Then all you have to do is direct your spouse or that special friend to the store and we will direct them to your gift. ( ). FRATZ’ sells Gift Certificates which remain valid for 1 year after the date of issue. Don’t forget about those White Elephant gift exchanges. We have a unique selection of gifts that will bring a smile to the Grinch himself. Antique furniture makes a very nice gift. Give a Poinsettia in a vintage planter or antique crock. Books always make nice gifts. FRATZ’ has some great gardening, and cookbooks in like-new condition. If you are looking for a gift in its original box, items that have their original boxes are noted on the price tag. Boxes are kept behind the counter. Income Tax Updates FRATZ’ Wanted List •Electric and hand-crank meat grinders •Large covered roasters •Dressers and night stands •Military items •Old tools •McCoy pottery •Collector’s price guide books •Children’s videos •Tupperware •Footstools/Ottomans •Recliners •Use peanut butter to remove sticker residue. ( ). •Use Vaseline to bring dry wood back to life. Apply a thin layer of Vaseline then rub clean and buff to a shine. •Do not store vintage linens in plastic. Wrap them in acid free tissue paper and store them in a box or drawer. Roll them or lay them flat to avoid creases. •To estimate the cost of having a chair re caned count the holes around the area to be caned and multiple by .75 cents. •Pewter should never be placed directly on wood - it can darken the wood. Use a coaster! ). •Furniture sliders found in the store belong to FRATZ’ please don’t take them. FRATZ’ Consignment Newsletter December, 2004 Page 2 •If you are consigning an item that you will be picking up before the 20% or 50% discount please let us know. We will pass the information on to any customers who might be waiting for the item to be discounted. •Have your eye on a special piece? There is no guarantee that the consignor will leave it through the whole discount period. If we know that the consignor will be picking it up early we will let you know. •Garage sale season is over ( ). Time to de clutter the basement, crawl into the attic and make room for the car in the garage. One or two boxes a week and by spring you’ll be clutter free! •FRATZ’ now offers a Gift Registry service. You may ask for a Gift Registry form to include your name and a list of items that you would like ( ). •FRATZ’ Drop-n-Go service is an OPTIONAL service. If you would prefer to wait while we enter your items we will be happy to assist you. If you are using our DNG service and are concerned about pricing then please provide an itemized list with your (not the amount you would like after our consignment fee). An itemized list does not assure that all your items will be accepted. Items not accepted by FRATZ’ will be donated or discarded. •Contrary to popular belief, winter is not a slow time at FRATZ’. The heat is on and the coffee is ready. We see an increase in sales of kitchen items, videos, bedding and furniture. •Reminder: New Policy Effective November 1, 2004. FRATZ’ Consignment will no longer itemize items $3.00 or less. This means that you will get a count of the number of items $3.00 or less (and be paid for them when they sell) but there will not be a description and therefore you will not be able to retrieve these items at the end of the consignment period. If you have an item priced 3.00 or less that you do not want to donate at the end of the consignment period then we recommend that you do not consign the item. •FRATZ’ has updated the Consignor Agreement. The new contract includes our Drop-n-Go policy and consignment of low-cost items. You will be asked to sign a new contract for our records. •FRATZ’ maximizes the space available. If you want a piece that is hard to reach or being used to display items we will be happy to help. Don’t be shy - we have a lot of experience clearing off and carrying out to cars. We are here to help! •Clearance items are items that have become the property of FRATZ’ Consignment. Customers frequently ask when an item will be reduced to the clearance price. The answer is: We don’t know. It might be sold or picked by by the consignor at the end of the consignment period, never making it to clearance. •If you purchase linen that has a stain - you can take it home and wash it. If the stain doesn’t come out you can return the linen. Remember you have 3 days to return it and you have your receipt. •FRATZ’ is always getting new items. Feel free to peek in the back to see what’s new. Items are for sale only when they have a price tag. •If you are picking up items that are on layaway or sold items being held for you, please bring your receipt with you. •If the coffee pot is empty, let us know and we will brew some more! •Recovering a dining chair seat? Use the original fabric as the pattern and you will have a perfect fit! •When buying at auctions don’t overlook the Box Lots”. You get a lot of bang for your buck. The newsletter is now available on our website www.fratzconsignment.com December, 2004 Page 4 By PEGGY MIDDENDORF Parenting New Hampshire, August 2004 ( The love-to-buy set lives to brag about finding a bargain. At consignment shops bargains abound! There are consignment stores for everything from clothes, toys and baby equipment to books, computers and sporting equipment. And shoppers can save money, because the prices are deeply discounted from the original retail price tag. But how can you get the best deal when shopping consignment? Here are some tips: 1. Before you go shopping for clothes, evaluate your wardrobe. A beautiful purple silk blouse for $3 is a great bargain only if you have something to wear with it. 2. When buying clothes for your children, jot down sizes, their needs and tastes in color and style. Most consignment shops have a limited returns or no-return policy. Be sure you have the right size - especially if your child isn't with you to try it on - before you buy. ( ) 3. Know the retail prices for merchandise. Just because it's on sale at a consignment store doesn't mean that it's a good price. 4. Carefully inspect the clothes, furniture and other items. Expect some wear, but check for spots, stains and other problems. Most stores are particular about the quality of merchandise they consign, but a stain can slip by the most diligent store owner. 5. Visit your favorite shops often and get to know the owners. Since the inventory changes daily, most shop owners are willing to call you if you're looking for a particular color, style or item. ( ) 6. Shop a variety of stores. Many stores specialize in different items or styles of clothing such as children's only, women's only or formal clothing. Plus, you'll find a different selection at every store. 7. Sell your own clothing and goods at a consignment store. Encourage your teens to clean out their closets and bedrooms and earn some extra cash by selling clothes and items they no longer need or want. 8. Shop the discounted rack at the consignment store for the best buys. These items are usually out-of-season clothing or items that have been on consignment for more than 90 days. ( !) 9. Shop in advance of a popular holiday. For instance, don't wait until late October to look for a Halloween costume. 10. Ask if there is any room to negotiate on a price. Some stores will haggle on a price, but don't expect it at half price. ( .) When selling your clothes at a consignment shop: 1. Most shops only accept clothing by appointment. ( ) 2. Items are usually left on a 90 day contract with the shop and the consignees each receiving 50 percent of the selling price, after it is sold. (FRATZ’ ) 3. Some shops also charge a yearly service charge. ( ) 4. Some stores are cropping up that will buy your gently-worn clothing and other items outright -- no need to wait until it sells. The price might be slightly lower than a typical consignment store, but the store assumes all the risk of selling the items. 4. Policies vary from shop to shop, check with your local shop for their guidelines. ( ). Next FRATZ’ Newsletter March 2004. Suggestions and comments are always welcome! The newsletter is now available on our website!
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