About Our Guide ............................................................................................................................. 2 Neighborhood Watch ....................................................................................................................... 2 The Burglary Threat ......................................................................................................................... 3 Discouraging A Burglar / If The Burglar Gets In ............................................................................... 4 The S-A-F-E-R Home Profile ........................................................................................................... 5 Locks and Security Devices ............................................................................................................ 7 Closing Your Home to Burglary - Doors ........................................................................................... 8 Closing Your Home to Burglary - Hinges .......................................................................................... 9 Closing Your Home to Burglary - Locks ......................................................................................... 10 Closing Your Home to Burglary - Windows..................................................................................... 12 Operation Identification .................................................................................................................. 13 Operation Identification Record Keeping ........................................................................................ 14 Seasonal Residents / Apartment, Condominium, Mobile Home Security ....................................... 15 Security Alarm Systems.................................................................................................................. 16 Alarm Guideline / Commercial and Business Security ................................................................... 17 Securing Your Business - On the Outside Looking In .................................................................... 18 Automated Teller Machine (ATM) Safety Tips ................................................................................ 19 Protecting Your Livestock ............................................................................................................. 20 Protect Your Equipment / Crimes Outside the Home ..................................................................... 21 Special Considerations for Senior Citizens .................................................................................... 22 Con Games and Frauds ................................................................................................................. 23 Procedure for Reporting to the Sheriff’s Office .............................................................................. 25 How to Describe a Person or Vehicle ............................................................................................ 27 Safety for Children and Teens ....................................................................................................... 28 How to Protect Yourself and Valuables........................................................................................... 30 Sexual Assault ................................................................................................................................ 31 Sexual Assault Preventive Measures ............................................................................................. 33 Post-Sexual Assault Procedures ................................................................................................... 34 Sexual Assault / The Assailant ...................................................................................................... 36 Domestic Violence .......................................................................................................................... 38 Victim’s Rights / The Judicial System ............................................................................................. 40 Victim Assistance Program ............................................................................................................. 41 Victim Assistance Information & Referral Services ........................................................................ 42 Collier County Sheriff’s Office Crime Prevention Guide 1 TABLE OF CONTENTS TABLE OF CONTENTS ABOUT THIS GUIDE & NEIGHBORHOOD WATCH ABOUT OUR GUIDE ... THE NEIGHBORHOOD WATCH CONCEPT C C You and your neighbors are the community. It is only an alert citizenry that can stop crime. Crime prevention is in your hands. Neighborhood Watch Groups provide a way for neighbors to help one another by keeping an eye on each other’s homes and property. A Neighborhood Watch telephone chain is set up to keep one another informed of any criminal activity and to receive information from the Sheriff’s Office concerning descriptions of suspected criminals and other pertinent information. rime prevention is the act of stopping a crime before it happens. Before you can stop crime, you have to be aware of what causes crime and what can be done to make it harder to become a crime victim. That means knowing the who, what, where, why and how of crime. But awareness, unless converted into action, can only lead to fear. So action is what this guide is about. It will heighten your awareness by teaching you about different crimes and techniques for preventing them. The overall goal of this guide is to show you how to combine awareness and technique to create an action plan for you, your family and your community. Desire + Opportunity = Crime itizen participation is one of the most effective tools against crime because the job of stopping burglary, robbery or sexual assault is impossible for the Sheriff to accomplish alone. Crime watchers are networks of neighbors trained by crime prevention officers in home-and self-protection, suspect identification and how to serve effectively as additional eyes and ears for law enforcement agencies in their communities. When a member of the telephone chain sees a suspicious person or vehicle, one that meets the description given through the telephone chain, or a crime in progress, he or she should call the Sheriff’s Office immediately. Without the desire and an opportunity, there can be no crime. You should NEVER attempt to apprehend a suspect. This is the law enforcement officer’s job. SOME BASICS ABOUT CRIME ... A lot of people make the mistake of talking about crime as if all crimes were the same. The fact is that different crimes have different characteristics. Each type of crime has its own type of criminal and its own type of victim. Efforts to prevent a particular crime must keep those characteristics in mind. The most important thing to remember when planning a crime prevention program is that some crimes are more preventable than others. This guide will aid you in learning about the different types of crime, how they may be prevented and how the court system can assist you. NEIGHBORHOOD WATCH N eighborhood Watch is simply a program of neighbors watching other neighbor’s property. It is thousands of eyes and ears whose owners have organized into groups to report suspicious activities or crimes to local law enforcement. Anyone who reports such activities can remain anonymous by calling the Sheriff’s Office at 774-4434. You, the concerned citizen can see your neighbor’s house across the street and one on either side of your house. You can see if something unusual is happening and report it to law enforcement personnel. If an actual crime is in progress, call 9-1-1; if it is a suspicious activity, call the Sheriff’s Office at 774-4434. Your call will receive prompt action. 2 Collier County Sheriff’s Office Crime Prevention Guide How does Neighborhood Watch help? Sheriff’s Deputies cannot be everywhere all of the time. Deputies may drive through a neighborhood but they can’t determine that a car, a truck, or a person does not belong in an area. However, those who live in a community should know if there are strangers in the area. Neighborhood Watch programs are of great help to the Sheriff’s Office. There have been many instances where good neighbors, by reporting unusual activities, have been instrumental in the apprehension of criminals. How does Neighborhood Watch work? Neighborhood Watch works through a mutual aid concept, neighbors watching out for neighbors. Neighbors know who you are, what type of car you own and may be the first to notice a burglar at your window or door, or a strange car in your driveway. But remember, each neighbor can effectively watch only homes to each side, the front and back of their home. If you see something suspicious... Write down the description of the suspicious person(s). Get the make, model, color and license number of strange vehicles. Call the Sheriff’s Office and members of your Neighborhood Watch Group immediately. If you are going away... Leave the following information with a trusted friend or neighbor: - Where you are going - How you can be reached in case of emergency - When you expect to return - If anyone will be at your home (i.e., the gardener, a repairman, etc.) What else you can do... − Cancel newspaper deliveries − Have the Post Office hold your mail, or have it collected by a neighbor, friend or relative − Store items of exceptional value in a safe place such as a safe deposit box − Notify the Sheriff’s Office of your absence and request a “Vacation Watch” for your home − Use clock timers to activate lights, radios, etc., to give your home a “lived in” look − Ask a neighbor to park their car in your driveway (evenings/overnight) THE BURGLARY THREAT I f your home is burglarized you lose more than just the radio, TV, camera, silver or jewelry that you worked so hard to obtain. You also lose your peace of mind, and in some cases, you might jeopardize the safety and welfare of yourself and your family. Residential burglary is a chronic nationwide problem that is growing by leaps and bounds. For its victims, it is a costly as well as potentially dangerous crime, which can lead to other crimes. The above sketch illustrates how the program works. As shown, you can see your neighbor’s house and he or she can see yours. It is simply a matter of neighbor watching neighbor’s house and yard. Collier County Sheriff’s Office Crime Prevention Guide 3 THE BURGLARY THREAT For information on how to start a Neighborhood Watch Program in your community call: Collier County Sheriff’s Office Crime Prevention Section 793-9391 DISCOURAGING A BURGLAR / IF THE BURGLAR GETS IN Fortunately, however, you can prevent burglary, since in most cases it is a CRIME OF OPPORTUNITY, committed by amateurs, who are able to gain easy access to your home. You can eliminate the “opportunity” by making your home as difficult as possible for a burglar to enter, and by making it less inviting to the potential criminal. • Shown on the following pages are some of the preventive measures you can take to greatly reduce your chances of becoming a victim of burglary or other related crimes. • • • • Don’t leave valuables such as lawnmowers, bicycles or tools in the yard or in an open or unlocked garage or shed. Your own tools could be used to break into your home. Keep the garage door closed and locked at all times. The door leading from the garage to the house is a favorite access point for a burglar. Display your house number conspicuously and have it well illuminated. This will aid law enforcement, medical or other emergency vehicles in finding your home quickly if summoned. Urge your neighbors to do the same. You may be calling for them or vice versa. Never leave notes that can inform a burglar that your house is unoccupied. Insure secondary doors (i.e., sliding doors) have proper locks. IF THE BURGLAR GETS IN I DISCOURAGING A BURGLAR T he exterior of your home should be free from landscaping that offers concealment to a burglar. Concealment is obscuring yourself from full view. A house with doors and windows in full view is a psychological deterrent because an intruder is forced to work in the open where they risk detection. Contact the Crime Prevention Section for a free home / business security survey 793-9391 How you can discourage a burglar: • Keep shrubs trimmed away from windows and doors so you don’t provide a convenient hiding place for a burglar. • Maintain adequate exterior lighting, especially on vulnerable access points to your home. Some power companies offer a bright security lamp and post at a nominal charge. • Don’t leave ladders around the exterior of your house where they can be used by a burglar to gain entrance. 4 Collier County Sheriff’s Office f a burglar gets inside the building, your best protection is visibility: wide-open spaces, low counters, and large, uncluttered display windows. Keep a few lights on inside even when closed – it’s a great way to advertise your merchandise and put any crooks in the spotlight. Put your safe and cash register up front. If a burglar can see them, so can everyone else – and they’ll be able to see a burglar too, if he’s there. Empty your cash drawers and leave them open every night so a burglar won’t be tempted to break them open. If you have a safe, anchor it in concrete and make sure it has a combination lock – more burglar-resistant than a key lock. To make it hard for a burglar to get out once he’s in, put locks on all interior doors and hook them into your alarm system. Always check fire regulations before installing such locks. If you suspect a burglar: • Don’t go in! The burglar may still be inside. • Don’t open for business. Your employees and customers may unwittingly alter valuable evidence. • Call the Sheriff’s Office immediately. • Return to your vehicle, lock yourself in. Crime Prevention Guide Don’t be caught in the position of suspecting a burglary but not knowing what’s been stolen. Keep a complete, up-to-date inventory of your merchandise and property, including your office machinery. Put a copy in your safe deposit box. While you’re preparing your inventory, consider marking your property for Operation Identification (see page 14 for details). Your Sheriff’s Office can lend you a special engraving tool to etch the identifying number used on everything that can be moved. Include these numbers on your inventory. Then put Operation Identification decals on all windows and doors to warn burglars that your property can be traced. Remember, someone who commits a crime doesn’t always look like a burglar or thief. THE S.A.F.E.R. HOME PROFILE Check to see who is at your door before opening it to strangers. THE S. A. F. E. R. HOME PROFILE A s the Collier County area has grown over the past years, so has the opportunity for crime. While most people are aware that there is a natural relationship between population size and crime, some may not be aware that there is something that they can do to discourage crime in their homes. This is what the S. A. F. E. R. Home Profile is about. SECURE ACTION FOR EVERY RESIDENT The S. A. F. E. R. Home Profile provides the residents of Collier County with the ability to protect themselves and to take an active role in the prevention of burglary and larceny in and around their home. Fear of being victimized in the home will be reduced. It is our hopes that, as citizens of Collier County, you will take advantage of the free Home Security Surveys conducted by our certified crime prevention practitioners. During a S.A.F.E.R. Home Profile/Home Security Survey we will conduct a thorough evaluation of your home and surrounding property. We will advise you of the best methods for locking your house to prevent unwanted intrusion, methods for marking and identifying your property to deter theft and methods for providing adequate lighting and a safe environment to prevent assaults. The Home Security Survey also provides helpful hints on the use of 9-1-1, alarm systems, street lighting, seniors programs, the File of Life and other community safety programs. Collier County Sheriff’s Office Crime Prevention Guide 5 To have a certified Crime Prevention Practitioner conduct a free Home Security Survey call 793-9391. Here are some of the security measures that the Sheriff’s Office Crime Prevention Section Specialist will look at while conducting your free Home Security Survey: EXTERIOR DOORS Do you keep your doors locked at all times? Do you have solid wood core or metal clad exterior doors? THE S.A.F.E.R. HOME PROFILE Is the entry door from your garage to your home the same construction as your other exterior doors? Are the locks on your doors adequate? Do you have single or double cylinder deadbolts? If your hinges are exposed on the outside of the door, do you have non-removable hinge pins or secure hinges? Do you have a minimum 180 degree door viewer installed in your front door? WINDOWS Are the locks on your windows adequate? Do you have metal locks on your windows? What kind of windows do you have installed? FIRE SAFETY Do you have properly-installed and well-maintained smoke detectors in your home? Do you know where to purchase or how to use a fire extinguisher? PERIMETER What kind of shrubs do you have planted around your windows and doors? Are they properly trimmed so a burglar can’t hide near them? SLIDING GLASS DOORS Do you have slide bolts, or some device to restrict lifting and sliding your glass doors even when they are locked? Do exterior lights illuminate all entrances to your home? DOUBLE DOORS Do you have flush bolts on the top and bottom of the door that is not used? Do you have clear visibility from your house to the street or to your neighbor’s house? If there is glass present in the door that you use, do you have a double cylinder deadbolt installed in your door? GARAGE DOOR Are your garage doors kept closed and locked at all times? If your garage door is not automatic and does not lock, have you taken preventive measures to secure your garage door? Is your house number visible from the street for responding emergency personnel? Do you have or need a 9-1-1 locator switch or similar device for your home? ALARM SYSTEM Does your alarm system have door and window contacts? Does your alarm company have central station monitoring? Do you have a safe room in your home in the unlikely event you are burglarized and the intruder may still possibly be in your home? If your garage door is automatic, have you selected a new code to replace the manufacturer’s default code? 6 Collier County Sheriff’s Office Crime Prevention Guide B urglars try the easiest entries first – doors and windows. If your doors and windows can’t be quickly pried open, chances are the burglar will move on. Locks The best locks have one common feature: a deadbolt. A deadbolt is a steel bar, at least one inch long, which extends from the door into the frame when the door is locked. The strike plate should be attached to the doorframe with screws that measure three inches. The double cylinder deadbolt requires a key to open from either side. This prevents burglars from breaking glass in the door and reaching through to turn the knob from inside. It also prevents them from exiting through the door if they’ve entered through some other means. Make sure the cylinder of the lock has a steel guard – a ring around the key section. The cylinder guard should be tapered or rotate around the key section (if twisted) to prevent wrenching. Remember, though, a double cylinder deadbolt can also block your exit in an emergency. Keep a spare key near the floor next to the door. mounted on a metal plate. Be sure bolts are concealed when the padlock is locked. Make sure the padlock is casehardened with a 3/8” shackle so it can withstand repeated smashing. CLOSING YOUR HOME TO BURGLARY T he Collier County Sheriff’s Office Crime Prevention Unit is staffed with Law Enforcement Deputies that are state certified Crime Practitioners. These Deputies are qualified to conduct home and business security surveys that are offered FREE by the Sheriff’s Office to help protect you from loss. Local hardware stores and home improvement stores are staffed with personnel who are qualified to assist you with information and supplies to implement your home/business security plan. Peep - Holes for your Door A solid wood core front door should have a wide-angle “peep-hole” viewer (180 degrees, minimum) installed in it for easy viewing of visitors without opening the door. It is inexpensive and easy to install. Do not rely on a chain latch. It’s not a security device! Door Construction Burglars can virtually walk through a weak door. Hollow core doors should be replaced with solid core ones or strengthened with metal sheets. Replace weak door frames or reinforce them with steel or concrete. Glass in the door should be unbreakable safety glass. Glass also can be protected by placing a polycarbonate sheet over the glass on the inside. Padlocks Overhead doors, receiving doors, garage doors – all are typically secured with padlocks and hasps. Look for sturdy padlocks that don’t release the key until the padlock is locked. That way, you’ll never leave a padlock unlocked. Remember that a padlock is only as good as the hasp it is mounted on. The hasp should be secured with bolts and Collier County Sheriff’s Office Sliding Glass Doors Sliding glass doors are particularly easy targets for the burglar and are frequent points of entry. The locks they come equipped with can usually be quickly pried open. The doors can also be easily removed from their tracks unless they are properly secured. To prevent the removal of doors, install 1 1/4” pan head (large head) sheet metal screws in upper tracks at both ends and the middle so the frame just clears the head of the screws. To secure a door in position, you can also drill a hole at a downward angle in the overlapping frames of the door at the top center. Then insert a steel pin or a heavy nail. Crime Prevention Guide 7 LOCK & SECURITY DEVICES LOCKS & SECURITY DEVICES CLOSING YOUR HOME TO BURGLARY - DOORS Jalousie Doors Jalousie doors were very common in Florida in the 1960’s and 1970’s. However, they are a high security risk because of the removable panes of glass in each door panel. These glass panes are easily removed by an intruder and are difficult to secure. Wire mesh or vented decorative aluminum panels can be bolted to the inside of the door to offer some security. The best solution is to replace them with solid wood core doors. CAUTION ! ! Glass will break if hit with a drill bit! Double Doors These doors often are used on patios and main entries. Remember that the inactive door should be adequately secured by installing cane bolts, ½” diameter x 12” long, on both the top and bottom of the door. These bolts prevent unused doors from being opened, or pried. There are different types of sliding glass door auxiliary locks that can be used, but key-operated locks usually offer the best security - especially those using a deadbolt or pin mechanism. A metal bar that attaches to the side frame and fits across the middle of the sliding door, running parallel to the floor, can be used to prevent opening the door. 8 Collier County Sheriff’s Office Lock your doors whenever you are in the yard working or your home is not occupied! This includes the door leading from your garage into your home! Crime Prevention Guide Garage Doors A good, casehardened padlock, on which both ends of the shackle engage, should secure your garage door. If the garage door rolls on tracks, a hole should be drilled in the track so that a padlock can be utilized as a brace. Steel pins can also be used. Keep your doors locked... even when you are gone momentarily -(such as when you’re down the street, in the back yard or visiting neighbors) The door leading from the garage into the house should be a solid wood core door and should have a good quality deadbolt lock on it. This door is another favored access point for burglars because it offers concealment and access to your tools, whether you are home or not. If your door swings out, the hinges are on the outside. A burglar can easily remove the hinge pins and lift the door out. Non-removable hinge pins should be used. Drill two holes opposite each other in the center of both leaves of the hinge. Insert a headless screw or nail into the leaf on the doorframe side. Allow the screw or nail to protrude 1/2”. When the door is closed, the screw will engage the other hinge leaf. This way, even if the hinge pins are removed, the door will be bolted to the frame. Hinge Doors he most common type of door used in homes and apartments is the hinge door. It is important that all exterior doors be of solid core construction or steel clad doors. Avoid light gauge aluminum. Hollow core or composition board doors are not effective deterrents because they can be easily battered or bored. It is defeating the purpose of a good deadbolt lock to mount it on a hollow or foam core door. T Drill a hole in the center of the hinge or remove the center screw from each side of the hinge. Insert a headless screw or nail in the door frame side, allowing it to protrude approximately one half inch into the hole. Maintain your doorframes in good condition and repair any splitting or rotting. Wooden frames should be at least 2” thick. If a hollow steel frame is used, the residual air space behind the frame should be filled with a crush-resistant material such as cement grout. This will prevent an intruder from wedging a crowbar between the door and the frame to free the door. You can strengthen the frame by removing some of the short screws in the door hinges and replacing them with longer screws (at least 2”). Also use longer screws in the lock strike. Collier County Sheriff’s Office Crime Prevention Guide 9 CLOSING YOUR HOME TO BURGLARY - HINGES Electronic garage door openers with automatic locking devices also offer good security. LOCKING OUT TROUBLE • A single cylinder deadbolt lock should be mounted on a solid wood core door when there is not breakable glass within 40 inches of the interior locking mechanism. The single cylinder deadbolt lock has a thumb turn piece on the inside. • A double cylinder deadbolt lock, which is key operated from both the interior and exterior, should be used when there is glass within 40 inches of the interior locking mechanism. S CLOSING YOUR HOME TO BURGLARY - LOCKS trong, solid locking devices cannot make a residence burglar-proof, but they can deter a burglar. It can force him to break glass to enter – something he would probably like to avoid. The amount of money spent on security hardware should be proportional to what is being protected. By the same token, purchasing security hardware which meets the minimal technical requirements listed below could also protect your family from bodily injury. Since prices for security hardware vary depending on the area, manufacturer, and differences in cosmetic features, the buyer should “shop around”. • An interior chain latch on your door offers no security at all. Chain latches can be readily ripped off the door with minimum pressure. The best way to check a caller’s identity is to use a wide-angle viewer or peephole. • A common type of lock in many homes and apartments is the key-in-knob or spring latch type. This particular lock is easily defeated by the most amateur burglar with a credit card or screwdriver inserted between the latch and the strike plate. This lock offers no security and should be supplemented by a single or double cylinder deadbolt or rim type surface mounted lock. The dead latch is similar to the spring latch lock but has a small bar or plunger which will not permit opening with a shimming device. This is a poor security device since the plunger is very short and weak and should be supplemented by a quality deadbolt lock. CAUTION: The use of a double cylinder deadbolt lock can be a fire escape hazard. If this type of lock is used while the home is occupied, a key needs to be readily available. Secure the key nearby or leave it hanging somewhere near the lock. Children should be trained in the use of this lock and know the exact location of the key. When the dwelling is unattended, the key should be hanging out of reach of a burglar who may break the glass. These types of locks do not offer adequate security. When moving to a new dwelling, have tumblers in all exterior locks changed. This can be done inexpensively by a licensed locksmith. 10 Collier County Sheriff’s Office Crime Prevention Guide • Both single and double cylinder deadbolt locks should meet these basic criteria to be a good security device: 1) The bolt must extend a minimum of 1” and be case hardened or contain a hardened insert. 2) The cylinder guard must be tapered or spherical in design to make it difficult to grip with pliers or a wrench. It must be made of solid metal – not a hollow casting or stamped – and preferably able to turn freely. 3) The connecting screws that hold the lock together must both be on the inside. There must be no exposed screw heads on the exterior of the door. 4) The connecting screws must be at least ¼” in diameter and screw into solid metal stock – not screw post. When shopping for a deadbolt lock, you may wish to take the above diagram and description to a locksmith or hardware store to be sure the lock you buy meets all of the requirements. Rim type or surface locks use a vertical or horizontal deadbolt locking mechanism (see diagram). These locks are mounted on the interior surface of the door. A rim type lock is good security if it is the interlocking (jimmy-resistant) type. With proper strike, an interlocking rim lock can be used on either in-swinging or out-swinging doors. Rim type or surface lock (jimmy-resistant) Proper installation of this lock is extremely important. The strike should be secured to the doorjam with minimum 2” wood screws. The lock must be through-bolted to the door with carriage bolts. Do not use wood screws to mount the lock. As a second line of defense, you may want to consider a security closet for storage of valuables which are kept in the home. This closet should be equipped with a solid wood core door with hinges and non-removable pins and a good quality deadbolt lock. Do not allow children to open the door to anyone without checking with you first! Collier County Sheriff’s Office Crime Prevention Guide 11 CLOSING YOUR HOME TO BURGLARY - LOCKS • SECURING YOUR WINDOWS Double Hung Windows he latches on many double hung windows can be easily jimmied or pried open. This type of window can be made secure simply and inexpensively. CLOSING YOUR HOME TO BURGLARY - WINDOWS T • The thumb turn locks in the center of most double hung windows offer very little security. • A stick or wood dowel can be securely wedged between the top and bottom portions of the window to secure the bottom sash. The stick can be secured to the inside of the window frame with pieces of hook and loop material. In this way, the stick can be shortened to allow for window ventilation. This will not secure the upper sash with double hung windows. Awning Type Windows Awning type windows are difficult to secure. The removal of the inside operator handle adds some security, but keep the handle nearby in case of an emergency. Awning windows should be tightly closed to enhance security. Sliding Glass Windows Sliding glass windows can be secured in the same manner as sliding glass doors. Pins through the frame, screws in the track or keyed locks can all be used. Many inexpensive auxiliary locks are available. The recommendations made for securing sliding glass doors also apply to sliding glass windows. • • 12 The window can be pinned by drilling a hole at a slight downward angle through the first sash and into but not through the second sash. The window can then be pinned with a strong nail. Additional holes may be drilled for pinning the window in a slightly open position for ventilation. Several types of keyed locks which offer effective protection are available for double hung windows. They are inexpensive and easy to install. But remember to master key all window locks for convenience and train children in their use. Collier County Sheriff’s Office Don’t hide keys under a doormat, over the doorsill or anywhere outside! Anywhere you think to hide a key outside is the same place a burglar thinks to look! Crime Prevention Guide Casement Windows Casement windows provide good security. Keyed locks are also available for this type of window. Make sure the latch works properly and the operator handle has no excess play. OPERATION IDENTIFICATION O peration Identification is the engraving of your valuables with your Florida driver’s license number to deter burglars and also prove ownership should the article be stolen and recovered by law enforcement. Permanently marked valuables are more difficult for a burglar to dispose of and many times he won’t bother stealing these items. Jalousie Window Jalousie windows are a very high security risk and should be replaced if at all possible. Require identification from all repair and delivery personnel. If in doubt, check the authenticity of the identification by calling the company before letting the person in your home. Check I.D. through a window or peephole viewer. Collier County Sheriff’s Office Federal regulations governing the identity of Social Security registrants make the numbers next to impossible to trace. Disclosing your Social Security number also makes you vulnerable to identity theft. • Electric engravers or diamond tip pens are usually available for use at Sheriff’s Office substations, or can be purchased inexpensively from a hardware store. You should mark your valuables “FL” followed by the 12digit alphanumeric code number on your driver’s license. If you are not a driver and are over 18 years of age, you can obtain a Florida I.D. card from the Division of Motor Vehicles office. This I.D. card will have the same alphanumeric code number for purposes of identification as a driver’s license. This number can then be traced back to you in the event that marked stolen property is recovered by law enforcement. • Valuables that cannot be marked, such as antiques, silver, china, coins, etc., should be color photographed in detail with a complete description of the article on the back of the photograph. These photographs should be kept in a safe place and used for identification purposes in the event of a theft. • After you have marked your valuable property, display an Operation Identification sticker on all exterior doors to advertise the fact. This may act as a deterrent to a potential burglar. Stickers are available at the Collier County Sheriff’s Office. • Make sure you have a record of all marked valuables and their serial number, make, model and the location of your marking, stored in a safe place. Crime Prevention Guide 13 OPERATION IDENTIFICATION Do not mark valuables with your Social Security number! OPERATION IDENTIFICATION RECORD KEEPING Operation Identification Record Valuable property should be marked with an electric engraver or any sharp etching tool with your Florida Driver’s License number (FL _________________________________). If you are not a driver, you can obtain an I.D. card and number from the Division of Driver’s Licenses Office. Avoid marking on removable parts such as lids, doors, plates, etc. Items which cannot be marked, such as antiques, china, coins, etc., should be photographed in color with the owner’s identification. A complete description of the article should be written on the back of the photograph. SUGGESTED ITEMS FOR MARKING: Bicycles, TVs, VCRs, stereos, cameras, appliances, sporting goods, guns, computers, sewing machines, clocks, watches, power tools, lawnmowers, outboard motors, golf clubs, etc. Credit card numbers should also be recorded. ARTICLE DESCRIPTION 14 MAKE or MODEL SERIAL NUMBER Collier County Sheriff’s Office LOCATION MARKED Crime Prevention Guide PURCHASE PRICE W hen going out of town for any reason there are many things you can do to improve the security of your home. Follow some of these simple tips... • • • • • • • • • • • • Don’t publicize vacations ahead of time. Burglars watch for newspaper accounts. Notify local law enforcement of your vacation plans. They will keep an eye on your house when they are in the neighborhood. (Extra Patrol Request) Stop deliveries of mail and newspapers or ask a friend to pick them up while you are gone. Arrange to have the lawn mowed. Leave information with a trusted neighbor on where you can be contacted in an emergency and ask them to keep an eye on the house. Give your house a lived-in appearance. A residence that presents a lived-in appearance is a deterrent to burglars. Have a neighbor occasionally use your garbage can. Put automatic timers on several lights and a radio. Set them so they will turn on and off at random times in different rooms – including the bathroom. Don’t leave the lights on 24 hours a day. Leave drapes in a normal position to maintain a lived-in appearance. Turn the ringer on your telephone down to low. Have a neighbor park in your driveway or in front of your house. • • • • SECURING YOUR MOBILE HOME B ecause of their basic construction, some older mobile homes are more difficult to secure than a permanently founded structure. Federal regulations have brought construction of mobile homes closer to the standards for conventional housing. • • • APARTMENT / CONDOMINIUM SECURITY • • • • All exterior doors should be checked for adequate security. When moving into a new apartment, have all locks re-keyed. This can be done by a licensed locksmith and is relatively inexpensive. Deadbolt locks should be installed on all exterior doors. The tenant usually absorbs the cost. If possible, do not master key these locks to management locks because master keying defeats the security of a lock. The manager of the building can be given a key in a sealed envelope to be used for emergencies only, not for things such as repairs, exterminators, etc. Properly secure all sliding glass doors and windows, regardless of what floor you live on. Get your neighbors together to request adequate lights in stairwells, parking lots, courtyards, laundry rooms Collier County Sheriff’s Office Don’t advertise that you are living alone. Use your first initial only on the mailbox and for telephone listings. If you are planning to be away for an extended time, inform the office of your plans and where you can be reached. Be sure to stop all deliveries. Lock doors even when at the pool, game room or neighbor’s for a few minutes. Be cautious of door-to-door salesman or someone who wants to come into your home to make a sale or talk. • • • • Special care should be used when securing all doors and windows (refer to this guide’s section on Doors, Windows and Locks starting on page 9). Door hinges should be properly pinned since doors on mobile homes are generally not of solid core construction. Before installing an auxiliary deadbolt lock on your mobile home door, check first to see if the door needs reinforcing. When installing a lock on a properly reinforced door, you should also secure the metal framing around the strike plate by installing screws over and under the strike to make sure the metal frame cannot be tampered with. Jalousie doors on a mobile home present the same security problems they do on standard homes. They should be replaced with solid wood core doors, or the inside of the door can be covered with heavy gauge expanded metal mesh and through bolted to the door with carriage bolts. Consider some kind of intrusion detection alarm system. At least consider installing individual door alarms, which are relatively inexpensive, on each exterior door. Consider installing an early warning fire alarm system. This is particularly important in a mobile home. If you have a utility shed, reinforce the inside of its door with plywood running the whole length of the door. Then attach a case hardened steel hasp to the door, through bolted with carriage or stove bolts, and secure it with a good quality padlock. Consider establishing a Neighborhood Watch Program in your mobile home community. This is an excellent deterrent to burglary. Crime Prevention Guide 15 SEASONAL RESIDENTS / APT, CONDO, MOBILE HOME SECURITY SEASONAL RESIDENTS AND VACATION TIPS SECURITY ALARM SYSTEMS REMEMBER: A good alarm system is an investment in your security and personal well-being. The mere presence of an alarm is often a deterrent. Advertise the fact that your premises are alarmed by using warning decals. If you go to the expense of installing and monitoring an alarm system, PLEASE activate your alarm every time you leave home. SECURITY ALARM SYSTEMS M any companies will install a combination alarm system which includes a local alarm (bell and/or lights) and a central reporting alarm. An advantage of having the central reporting system is that it is being constantly monitored by an alarm company. If the alarm goes off, the alarm company notifies local law enforcement. It is a good idea to have at least one smoke detector built into your alarm system. Smoke is the primary killer in fires and a smoke detector placed in a hallway between bedrooms can save lives. Added protection is provided by a back-up power supply in the event of a power line failure, and by a built-in ability to test the system regularly. Be sure that the sensor devices (magnetic contacts, motion detectors, pressure mats, screens, etc.) to be installed are Underwriters Laboratories (UL) approved for burglary protection. There are usually two costs involved when dealing with an alarm company: an installation charge and a monthly service charge. It is not recommended that you buy or lease a system from a company which does not offer a contract for continuing maintenance and service. Once the alarm company representative has made an appraisal of your security needs, ask him or her for a written proposal and a copy of the contract you will have to sign. Take some time, look it over and think about it. Check the alarm company’s reputation by calling existing customers. Never sign a contract which does not list all points of protection and does not itemize the equipment to be installed. Alarm systems are not a security cure-all. An alarm system can bring piece of mind if you do your homework before you sign a contract. An alarm system can also be a real headache and the source of a strained relationship with law enforcement. False alarms present a serious threat to the effectiveness of law enforcement agencies and to the safety of citizens. False alarms are costly and dangerous because they divert officers from proactive crime prevention efforts. They also delay response to calls that may be true emergencies. The Collier County Sheriff’s Office is tasked with enforcing the Collier County False Alarm Ordinance, 2001-56. This ordinance was enacted in 2000. The intention of the ordinance is to reduce calls for service by requiring alarm users to become more responsible for their alarm systems. Fines can be imposed for excessive false alarms. The Sheriff’s Office offers an alarm school so users can become more familiar with their alarm systems. A certificate of completion is given and can be used to satisfy the fine for the first citation given for excessive false alarms. The False Alarm Bureau’s function is to reduce calls for service by working with alarm companies, educating the public on alarm usage and issuing information and citations when required. False Alarm Bureau members are available to area organizations to discuss false alarms and how to prevent them. Information on false alarms is sent directly to alarm users by mail explaining how false alarms can be prevented. Collier County Sheriff’s Office False Alarm Bureau 793-9595 or 530-9714 Florida law prohibits anyone from having a device attached to their telephone that will automatically dial law enforcement or Fire Departments in an emergency situation. A system that calls a security company is legal, and they in turn will notify emergency personnel. 16 Collier County Sheriff’s Office Crime Prevention Guide W hen shopping for a security alarm system, use this guideline to check out the system you are considering, as well as the dealer. 1) Is the company a local business? If so, how long have they been in business in your area? 2) Is the company a member of any local business organization? 3) What is the alarm background of the company’s installation personnel? 4) Does the company offer 24-hour service in case of false alarms? 5) Will the company work with you in getting reduced insurance rates if you install one of their systems? 6) Is there a warranty or maintenance contract for the system? 7) Is the system electrically— or battery operated? If electrically operated, does it switch automatically to battery power without activating the alarm in the event of a power failure? 8) If the alarm system is activated will it automatically shut off after a reasonable alert period (10-15 minutes) and re-set? 9) After the system is activated, will it automatically reset if attacked again? 10) If the control box or switch is exposed, will it activate the alert if attacked? 11) If it is a hardwire system (wires connecting sensor to control to alert), are the wires protected from attack and unnecessary wear by the elements? 12) If it is a local system (audible in the immediate area) does it ring loud enough to attract the attention of your neighbors? 13) If the system is for a commercial premise, will the company have someone respond to the location in order to assist law enforcement by opening the building? 14) Does the system have a time delay, if appropriate, to activate or deactivate the alarm system without setting off the alert? Collier County Sheriff’s Office 15) If the system is monitored by a central station, is it a tape recording or a person? 16) Is the system Underwriters Laboratories approved? COMMERCIAL AND BUSINESS SECURITY P erhaps more than any other crime, burglary is a crime of opportunity. Burglars aim for the easiest targets. Most will give up if they can’t get in within a few minutes. To keep burglars away from your business, make their work difficult, risky and low profit. Barriers to Burglary Start your prevention program from the outside and work your way in – just as a burglar would. You should look at your property and determine where an illegal entry might occur. Recalling the old adage, “You must think like a criminal to catch a criminal”, will also help you to prevent crimes from happening. Your First Line of Defense Walls, fences and shrubbery can have a place in crime prevention. Building a fortress, however, may not be your best prevention against crime. Secluded areas, invisible to passers-by, are a burglar’s delight. He can take his time with little fear of being seen. The key is to keep trespassers out while keeping your property visible. Do’s... • Do use picket fences or chain link fences. Everything that goes on within is clearly seen. • Do plant hedges no more than waist high. Prickly or thorny bushes can help keep trespassers out. • Do trim low limbs from trees close to the building. Burglars can climb trees to enter from a second story or roof. Don’ts... • Don’t use stockade fencing. If the burglar gets inside, the burglar will not be visible to others. • Don’t surround your property with tall, dense bushes. Also like stockade fencing, this type of shrubbery will obstruct visibility from others who might see the burglar. • Don’t leave ladders, tools or similar objects within reach to be utilized by a burglar. Crime Prevention Guide 17 ALARM GUIDELINES / COMMERCIAL AND BUSINESS SECURITY ALARM PURCHASING GUIDELINES SECURING YOUR BUSINESS - ON THE OUTSIDE LOOKING IN Security Consider joining forces with neighboring businesses to hire a uniformed guard. If that is too costly, or if your business is in a residential area, try keeping a watchdog. A barking dog can be an excellent alarm. Lighting Lights may be one of the best crime deterrents. In fact, some states have minimum standards for exterior lighting. The rule of thumb is to light up all dark areas, especially doors and windows, but watch for shadows that can conceal a burglar’s activity. If your business is in a commercial area where lighting is poor, you may wish to join with other merchants to pool resources and underwrite the costs of improved lighting. ON THE OUTSIDE LOOKING IN T hieves and burglars are good at identifying a quick means of entry into homes and commercial businesses undetected. They know what to look for and can often evaluate the security measures you have taken to protect your home and property by merely walking its perimeter. Take a moment and walk around your property looking at doors, windows, and locks. See if you can observe what a thief would see from “the outside looking in”. Windows - Commercial Businesses Protect windows by putting grates, grillwork or bars over them. Or place clear polycarbonate sheets over the glass on the inside. Sheets should extend 1½” beyond the perimeter of the glass and be attached to a solid surface with bolts spaced approximately every 3”. Unbreakable safety glass is also available, but is more expensive. Contact your local glass professional for more information. Use key locks on all your windows and always keep them locked. But remember that even the best locks are useless if the windows can be pried loose or the frame is rotten. If you need ventilation, open the windows, but not wide enough to allow an average adult through. To secure the windows at that level, drill a slanted hole through the front window sash and part way through the back sash, and insert a heavy-duty nail or an eyebolt. Large windows overlooking busy streets can be preventive devices themselves – a burglar’s greatest enemy is visibility. Don’t obstruct the view by stacking boxes in front of windows or cluttering them with signs or posters. 18 Collier County Sheriff’s Office Other Entrances Skylights, ventilation ducts, and fire escapes may tempt a burglar because they’re usually not visible from the street. Protect skylights and ducts with metal grates and iron bars. Outside fire escapes require special attention: the first stair should be too high for an adult to reach from the ground, and the door or window leading to the escape should be equipped with special emergency exit features. Window guards should be removable or hinged at the top or side to allow for emergency exit. Keys to locked windows and doors should be kept nearby for quick access. Alarms Some businesses may need to install an alarm. Before you buy, weigh the cost against your need. How valuable is your merchandise? How great is your risk? It might be best to seek advice from a security consultant, but check credentials carefully. If you install an alarm, put warning signs in every window, at every possible entrance. Knowing your business is equipped with an alarm may be enough to deter some crooks. What kind of alarm do you need? A perimeter alarm hooked up to doors, windows, and other points of entry sounds off immediately. A silent alarm alerts a central monitoring station or a neighboring business who will call law enforcement immediately. Some alarms can protect specific areas within the building, such as the safe or display cases. For best results, every alarm system should include: • A failsafe battery back-up. • Fire sensing capability, and • A read-out capability to check whether the system is working. For an expert appraisal of your security needs, ask for a premise security survey by your Sheriff’s Office, or check with a reputable, professional security consultant. After inspecting your entire premises inside and out, they will recommend hardware and security practices to fit your needs. Locks and alarms can’t prevent a burglary unless they are used. Establish a routine for “closing up shop,” locking doors and windows, and setting alarms. Also have someone inspect the building before opening for business. Crime Prevention Guide AUTOMATED TELLER MACHINE (ATM) SAFETY TIPS Keeping your ATM Card Secure ... 1) Treat your ATM card like cash. Always keep your card in a safe place. It’s a good idea to store your card in the card sleeve you receive from the bank. The sleeve protects the card’s magnetic stripe and helps insure that the card functions properly. 2) Keep your “secret code” a secret. Your ATM card will only work with your personal identification number, or PIN. Memorize your code. Never write it on your card or store it with the card. Never tell your code to anyone. And never let someone enter your code for you. 3) No one needs to know your secret code but you. Not even your financial institution. Do not give out any information about your ATM card over the telephone. 4) Report a lost or stolen card at once. Even though your ATM card cannot be used without your secret code, promptly report a lost or stolen card. Your financial institution will issue you another card. Security at Walk-up ATMs ... 1) Be aware of your surroundings. Always observe your surroundings before conducting an ATM transaction. If you are driving to an ATM, park as close as possible to the terminal. Observe the entire area from the safety of your car before getting out. If you see anyone that appears to be suspicious, leave the area at once. 2) If an ATM is obstructed from view or poorly lit, go to another ATM. Report the problem to the financial institution that services the ATM. 3) There is safety in numbers. When possible, take a companion along when using an ATM, especially at night. 4) Minimize time spent at the ATM. Have your card out and ready to use. If the ATM is in use, give the person using the terminal the same privacy you expect. Allow them to move away from the ATM before you approach the terminal. 5) Block the view of others. Stand between the ATM and anyone waiting to use the terminal so that others cannot see your secret code or transaction amount. Once you have completed your transaction, take your money, card and receipt and immediately move away from the terminal. 6) Leave if you spot trouble. If you see anyone or anything suspicious while conducting a transaction, cancel your transaction and leave immediately. 7) If you’re followed, get help. If anyone follows you after making an ATM transaction, go immediately to a crowded, well-lighted area and call your local law enforcement. 5) Guard against ATM fraud. Check your receipts against your monthly statement. You get a receipt every time you make an ATM transaction. Verify each transaction by checking the receipts against your monthly statement. Collier County Sheriff’s Office Crime Prevention Guide 19 AUTOMATED TELLER MACHINE (ATM) SAFETY TIPS Key Control • Label keys, using a code to indicate back door, receiving door, display case, etc. • Engrave “Do Not Duplicate” on all keys. Most locksmiths will observe this instruction. • Restrict access to keys to your most trusted employees. Maintain a log to record removal and return. • Consider having locks re-keyed when an employee leaves your business. Security at Drive-Up ATMs... 1) Be prepared. Keep your engine running, doors locked, and the widows up at all times when waiting in line at a drive-up ATM. 2) Think about escape. When possible, leave enough room between cars to allow for a quick exit should it become necessary. PROTECTING YOUR LIVESTOCK 3) Don’t drive into a potential trouble spot. If an ATM is obstructed from view or poorly lit, go to another ATM. Report the problem to the financial institution that services the ATM. 4) Keep your eyes open. Before rolling down the window, observe the entire area around the ATM. If you see anyone or anything that appears to be suspicious, drive away from the area at once. 5) Have your card out and ready to use. Once you have completed your transaction, take your money, card and receipt and immediately drive away from the terminal. 6) Plan for trouble. If you see anyone or anything suspicious while conducting a transaction, cancel your transaction and leave immediately. PROTECTING YOUR LIVESTOCK L ivestock theft is now one of the easiest and most profitable crimes. The modern rustler may use a car, light plane, or helicopter to spot a likely target, usually isolated pastures and unlocked corrals. Thieves move in quickly, load up 10 to 15 head of cattle, and drive away. In just a few hours they can be in another county or state – easily putting hundreds of miles between victim and buyer. A crime that takes 10 minutes can net the rustler several thousand dollars. The risk is low – often the theft goes undetected for several days. What can you do to safeguard your animals from today’s sophisticated rustlers? • Check your stock frequently. If possible, take a daily count. If you’re going to be away, arrange to have a neighbor keep track of your animals. Do the same for your neighbors when they’re away. • Report missing stock immediately. Rustlers move fast, so report the loss even if you’re not sure whether the missing animals are stolen or have strayed. Don’t wait! • Mark your animals. Be sure to make marks distinct. Mark your stock soon after birth. Register your marks and brands with the Sheriff’s Office. For cattle, the preferred marking methods are freeze or hot iron branding, often in conjunction with lip and ear tattooing, or with earmarks and eartags. Brands and tattoos are hard to alter and provide a permanent record. To be safe, do not rely on earmarks or tags alone. • Let rustlers know your stock is permanently marked. Thieves are less likely to take property they know can be traced. Ask your county Farm Bureau for warning signs or stickers to post on your barn, fences, and gates. Do not post signs or stickers unless you have actually marked your stock. • Check fences and gates regularly to make sure they are in good repair and locked. Lock corrals and loading chutes. Use sturdy chains at least 3/8-inch thick and have a good quality padlock with a hardened steel shackle. Look for padlocks with a double-locking design that can prevent the shackle from being pried away from its case. The hasp should be secured with bolts and mounted on a metal plate. Be sure to file off the serial number on the bottom of the padlock, or a resourceful rustler may copy the number and return later with a key to open the gate. 7) Get help. If anyone follows you after making a transaction, go immediately to a crowded, well-lighted area and call your local law enforcement. With a bit of care and caution you can avoid becoming the victim of an ATM crime. 20 Collier County Sheriff’s Office Crime Prevention Guide PROTECT YOUR EQUIPMENT AND SUPPLIES Y our farm, ranch, or construction site contains many items attractive to thieves. Tools, motors, batteries, tractors and other valuable farm machinery and supplies such as gasoline are all things the rural criminal is eager to steal. Light it up Make sure your house, barns, corrals and gas pumps are lighted. If you’re away from home, particularly after dark, use timers to turn lights and a radio on and off at appropriate times. It’s an easy way to disguise the fact that you’re away. Lock it up Gas pumps, gas tanks and storage bins should be secured with strong locks. So should your house and barn. Use deadbolt locks with a 1-inch throw or a sturdy padlock and a hardened steel hasp. Spring latches can be opened by even an amateur thief in a matter of minutes. Keep boats, bikes, fertilizer, tools and other small equipment in a locked garage or shed, or secured to a stationery object with a strong padlock and cable. Remove hitches from trailers, or use a hitch lock to make it untowable. Wheel boots can be used to prevent wheeled equipment from being moved. Bring it in It’s not wise to leave major equipment in the fields or on site overnight. If you can’t bring your equipment in at night, make sure it’s locked or left in a lighted area. Secure power-driven implements with a casehardened metal tow chain at least 3/8-inch thick, or a steel cable. It’s a good idea to bring your CB radio in at night, too. Disable it Equip tractors, jeeps, trucks and trailers with hidden ignition-kill switches. Remove the rotor and distributor cap to prevent hot-wiring. Identify it If property is stolen from your farm, ranch or construction site can you prove it is yours? Paint your equipment CRIMES OUTSIDE THE HOME O utside the home, the most frequent crimes committed are: Purse Snatches, Pickpockets, and Personal Attacks. The criminal relies on opportunity and availability. If you are attacked, try to stay as calm as possible, and do not do anything that will jeopardize your safety. To protect yourself follow these rules... • • • • • • • • Carry only what you need and keep cash and personal property to a minimum. Women should consider sewing a concealed pocket in their clothes, and men should place a comb horizontally in their wallet to make removal difficult. Travel with a companion whenever possible. Walk only in well-lit areas. Walk in the middle of sidewalks, away from buildings and curbs. Vary your route to the supermarket. Be cautious when talking to strangers. To avoid being robbed of your cash, take the following precautions: – Use the direct deposit system in your bank for Social Security and other checks from work or the government. – Use checks or other credit instead of cash whenever possible. – Never flash your money. – Try to avoid banks and supermarkets on the 1st and 15th day of the month. These are favorite days for muggers. Always report any crime or attempted crime to your Sheriff’s Office IMMEDIATELY! For an EMERGENCY, call 9-1-1 Collier County Sheriff’s Office Crime Prevention Guide 21 PROTECT YOUR EQUIPMENT / CRIMES OUTSIDE THE HOME in unusual colors to make it look distinctive. Photograph your equipment and keep records of model and serial numbers. Engrave equipment with an identifiable number, such as your driver’s license number. The Sheriff’s Office offers programs such as Site Watch and Combat Truck and Construction Equipment Theft (C.T.C.E.T.) to help protect construction sites and equipment. For more information call the Sheriff’s Office Agricultural Patrol Unit, 793-9126. Never leave tools, guns or any other valuables in an open pick-up truck! SPECIAL CONSIDERATIONS FOR SENIOR CITIZENS S SPECIAL CONSIDERATIONS FOR SENIOR CITIZENS heriff Don Hunter established the Seniors Crime Assistance Unit in 1998 to serve, protect and educate senior citizens, to reduce their victimization and to enhance community awareness on aging issues. Members from the Seniors Crime Assistance Unit have specialized training to respond to critical incidents involving the elderly on a 24-hour a day, 7 day a week basis. They investigate allegations of possible abuse (either self-inflicted, through a caregiver or a family member), complaints of exploitation and neglect of elderly people, and make referrals to law enforcement or social service agencies. Members of the Seniors Crime Assistance Unit work to prevent future occurrences of such problems through a network of wrap-around services aimed at improving the quality of life for senior citizens. Safer Seniors Safer Seniors is lecture series presented by unit members who are state certified Crime Prevention Practitioners. The lectures include safety, fraud awareness and other topics to help empower seniors, prevent their victimization and reduce their fear of crime. Project Lifesaver Project Lifesaver deploys specially trained teams with the most reliable technology available to quickly locate and return wandering adults and children to their families and caregivers. Those who are enrolled in the Project Lifesaver program wear a personalized wristband that emits a tracking signal. When caregivers notify the local Project Lifesaver agency that a person is missing a search and rescue team responds to the wanderer’s area and searches with the mobile locater tracking system. Search times have been reduced from hours and days to minutes. In over 1,000 searches, there have been no reported serious injuries or deaths. Recovery times average less than 30 minutes. TRIAD / SALT The Collier County Sheriff’s Office is a proud member of local and state efforts aimed at combating the criminal victimization of seniors. The TRIAD is made up of law enforcement, seniors and community groups to develop, improve and implement crime prevention and educational programs aimed at seniors. Collier County has also established a local S.A.L.T. Council (Seniors and Law Enforcement Together), consisting of community leaders, law enforcement officers, public safety professionals, businesses and other agencies working with seniors. Collier County’s program is part of the National S.A.L.T. Council, which was established by the National Sheriff’s Association. TRIAD / SALT Senior Help Line The Senior Help Line provides assistance to senior callers. This low tech, user-friendly help line makes those frustrated with new technology at ease and more apt to reach out. Call the Senior Help Line at 261-3133. The Senior Connection Program The S.A.L.T. Council has established the Senior Connection program that provides daily calls to seniors who live alone. This program is especially helpful to those with medical conditions to verify their wellbeing. Seniors who register for this program sign an affidavit authorizing public safety personnel to force entry into their home if they or their emergency contact cannot be reached. The File of Life The File of Life program ensures personal and medical information which can aid in accurate medical treatment is provided to emergency personnel. A red sticker is placed at the participant’s front door indicating that personal and health records are in a magnetic folder on the senior’s refrigerator. A pocket-sized version is available for the senior to carry or to place in their vehicle’s glove compartment. Project Lifesaver teams are specially trained, not only in search and rescue and the use of the electronic tracking equipment, but also in the methods necessary to communicate with a person who has Alzheimer’s disease or related disorders. Locating the individual is only part of the mission. The person who is located will be disoriented, anxious, and untrusting. The Project Lifesaver team knows how to approach the person, gain their trust and put them at ease for the trip home. To contact a member of our Senior Services team call 239-530-9878 or email [email protected] for details. If you are experiencing an emergency dial 9-1-1. 22 Collier County Sheriff’s Office Crime Prevention Guide CON GAMES CONSUMER FRAUD here are many schemes that are used to swindle money from people. Confidence artists are experts in human behavior and will try to exploit their victim’s ambitions and weaknesses. Their schemes take advantage of a person’s desire to get something for nothing. Con artists and swindlers are criminals. The following are some of the most widely used cons and frauds. Home Improvement eware of potential con artists who may offer to do the following: 1) spray coat your roof; 2) repave or seal your driveway; 3) fertilize your lawn; 4) repair your windows, screens, television, or make other home repairs at an unbelievably low price. B Usually those offers are made with no written estimate to fall back on and you are often forced to pay a much higher price for inferior materials and unnecessary repairs. BANK FRAUD Y ou may receive a telephone call from a person who claims to be a bank examiner. You are told that the bank is checking on a dishonest bank employee and your help is needed. The examiner tells you to go to the bank and withdraw a specific amount of cash from your account. The caller says that a representative of the bank will be sent to your home to pick up the money and then redeposit it in your bank to test the employee. Once you have turned your money over to the examiner or representative, you will never see it again. You have been swindled! • • • • You can protect yourself by: • Requesting a written estimate on all home improvement offers and compare prices with other businesses. • Ask to see their occupational license and write the information down. • Contact the county occupational licensing office to validate the business. • Do not be rushed into a “bargain”. • Do not pay for anything until all services are completed. • Do not provide deposits for the person to start work. • Do not give out credit card numbers. Be aware that banks do not operate in this fashion. If someone from your bank contacts you about withdrawing money, don’t do it! Contact your local law enforcement and your financial institution. Stay away from secret deals and plans which involve you and your money. Never turn over a large sum of cash to anyone – especially a stranger. Internet-Banking Scams With the introduction of the Internet into everyday life, there are many creative scams that are being developed and perpetrated. While on-line be aware that releasing personal information to anyone can be the beginning of a scam. Protect your account numbers, passwords, logins and other identities used for your on-line business practices. An Internet-based scam may also approach you in the name of sympathy. If you are asked to donate funds, resources or information to a supposed worthy cause, sickly child or organization, take time to check into their licensing, credentials and charitable tax status. Calling your local Business Bureau can help to validate a worthy cause. Collier County Sheriff’s Office Report all suspicious offers to the Sheriff’s Office IMMEDIATELY! 941-774-4434 MAIL FRAUD T here are a variety of fraudulent mail order schemes that swindle people out of millions of dollars each year. Con Artists rely on a potential victim’s wish to find a good deal. Chain Letters You are expected to introduce other participants to the chain in the hope of being paid at a later date. This seldom pays off as you would expect. Remember, nothing will happen to you if you break the chain. If it sounds too good to be true, it probably is! Crime Prevention Guide 23 CON GAMES - BANK, MAIL & CONSUMER FRAUD T CON GAMES - SCAMS, SCHEMES, CONTESTS & FRAUDS Lotto Scam / Pigeon Drop The Con Artist claims to have found or won a large sum of money and offers to share it with you. Often there is another Con Artist posing as a bystander who may be used as part of the scam. The Con Artist requests that you withdraw money from your bank to show “good faith” or to prove that you could repay the money if the true owner was found. The Con Artist takes your withdrawal and gives you a phony address where you are to pick up your money and a share of the found money. • • • Be suspicious of any “found” money that people want to share. Never participate in a deal where you are asked to put up money, and when you do not know the other parties involved. If you have been approached or believe you have been the victim of a pigeon drop, contact law enforcement immediately! • • Fear Sell Beware of persons claiming to be city or county inspectors. Before you let them in, check their credentials - look for a city or county marked vehicle. If you don’t see a vehicle, call your city or county inspection office to check their credentials. Once permitted inside, the phony inspector will find your home unsafe, order it shut down or in need of repair (water, air conditioning, electricity, etc.) and then recommend a repairman who is usually a friend of his. You do not realize that the repairs were unnecessary, or nothing was done until after the inspector and repairman have left with your money. • Fake Contests You may be notified that you have won a prize in a contest; when in fact, there was no contest. It is a come-on to get you involved in a transaction in which you are parted from your money – for no return. • Beware of “prizes” that cost you money before you receive them. Medical and Insurance Fraud You may receive a letter offering free medical diagnosis or miracle cures. Actually, the money that you spend on these cures is wasted. Usually the medical treatment involves nothing and your health may worsen. Miracle cures are non-existent. • • • • Do not be rushed into emergency repairs. Discuss the problem with a relative, friend, or reputable business. Get second opinions on repairs from other reputable businesses. Check the validity of all inspectors and repairmen who want to enter your home. If in doubt, contact law enforcement. Insurance Fraud In this scheme, an agent contacts you, using phony credentials, and indicates that he is an insurance underwriter. He states that because of the rate of inflation, all of your jewelry must be re-appraised. The agent will take your jewelry and give you a receipt for your valuables. He will either never be seen again, or will replace your good jewelry with imitations. Be leery of fake laboratory tests, miracle cures, and hearing aid advertisements. Check the legitimacy of any company that wants to sell you additional medical insurance. • • Work At Home Schemes When you see an ad to earn money by addressing envelopes, knitting, or performing some other task for better than usual pay - the likelihood is, it is a scam. You might only be required to send a sample of your work and a small registration fee to the company. Chances are that your sample won’t qualify, your money will not be refunded, and you will never hear from the company again. • • Do not send money by mail for work-at-home projects. If you suspect that you are a victim of mail order fraud, contact law enforcement and the U.S. postal authorities. • Beware of duplicated services. Beware of callers who want to appraise your property or personal affects. Check with companies to determine if a person’s credentials or identification is valid. Validate the agent with your insurance company. Report Suspected Con Artists to Law Enforcement Immediately ! 24 Collier County Sheriff’s Office Crime Prevention Guide T he use of illegally obtained credit card numbers is a crime of epidemic proportion. Theft of services, merchandise, and cash through credit card fraud is similar to shoplifting; although not directly felt by the individual customer, losses are passed on to you as legitimate users of the service. Frequently, obtaining credit cards occurs through obtaining personal information from victims such as social security number, date of birth and the victim’s full name. There are many ways your identity can be stolen! Purchases of under $50 are seldom confirmed with credit card companies. With criminals frequently sharing stolen credit card information, apprehension becomes very difficult. PROCEDURES FOR REPORTING A NON-EMERGENCY INCIDENT TO THE SHERIFF’S OFFICE W hen reporting a crime or a non-emergency incident to the Sheriff’s Office call the Sheriff’s Office non-emergency number. You should familiarize yourself with the following steps: When reporting a crime or incident, identify yourself... • provide your name, address, phone number, and, if applicable, your neighborhood Watch I.D. number. Describe the type of crime you are reporting... Specify if the crime is in progress or when it occurred... Protect your credit cards by securing numbers, expiration dates, and card company phone numbers in a safe place. This information can then be promptly phoned in upon theft or loss of your card. Once you have reported your card stolen, only the first $50 in criminal misuse is your responsibility. Never provide your card number over the phone to sellers who contact you. A rule of thumb is that if you did not place the call, do NOT give out your credit card number. When making a direct credit card purchase at a business, request and destroy all receipt carbons. Many criminals go through dumpsters and trash receptacles for these carbons. Once a number has been obtained, misuse is imminent! Do not use your credit card number as a means of identification. Your driver’s license and Social Security card are solely yours and have no cash value. Specify where the crime or incident occurred... • address, location or describe a landmark Specify if the suspect or people involved were armed... • gun, knife, or another weapon, etc. Provide a description of the suspect or persons involved... Specify in which direction the suspect went... • were they in a car, on foot or on a bicycle? Provide a description of the vehicle, if one was involved... Stay on the line until you are told to hang up... Activate your Neighborhood Watch telephone chain... • After calling the Sheriff’s Office, activate your Neighborhood Watch telephone chain so that neighbors can help watch for the suspect(s) and provide additional detailed information to law enforcement. Collier County Sheriff’s Office Non-Emergency Numbers Naples 774-4434 Although measures do not exist for precluding the possibility of credit card misuse, following these suggested precautions make you a far less likely target. Immokalee 657-6168 Everglades 695-2301 Collier County Sheriff’s Office Crime Prevention Guide 25 IDENTITY THEFT & THE SHERIFF’S OFFICE REPORTING PROCESS CREDIT CARD FRAUD / IDENTITY THEFT PROCEDURES FOR REPORTING EMERGENCIES & OTHER ACTIVITY PROCEDURES FOR CALLING 9-1-1 PROCEDURE FOR REPORTING A SUSPICIOUS PERSON, VEHICLE OR ACTIVITY W hen calling 9-1-1, be prepared to answer the following questions. T 1. Where is the emergency? (location) 2. What is the nature of the emergency? (Does it require police, fire or medical response?) he Sheriffs’ Office encourages citizens to report any suspicious activity or person immediately. Be prepared to explain why a person or vehicle appears to be suspicious and what is happening. Suspicious persons, vehicles and/or activity should be reported by dialing the Sheriff’s Office non-emergency number at 774-4434. 3. What is your name and telephone number? (In case the line gets disconnected or responding units require additional information) 4. What is the description of the person(s) involved and how many are there? 5. Are there any weapons involved and what kind of weapon(s) are they? 6. Are there any vehicles involved and what is the description of the vehicle(s)? Depending upon your emergency, additional questions may be required. Due to the speed of the enhanced 9-11 system, units can be dispatched and responding while you are still on the telephone. It is important for you to give the Sheriff’s Office personnel as much information as you can. Medical Emergencies Sheriff’s Office 9-1-1 Operators are trained and certified to provide Emergency Medical Dispatch (EMD) to callers who have medical emergencies. This allows the caller to provide minimal medical assistance or CPR, by instruction, to the patient until the ambulance arrives. Be prepared to answer questions regarding the status of the patient while the ambulance is on the way. An Emergency Medical Dispatcher can lead you in the methods used to stop severe bleeding, conduct CPR, deliver a baby, protect a open wound, and other life saving and emergency first responder procedures. These actions often save the lives of friends, neighbors and complete strangers. 26 Collier County Sheriff’s Office Report suspicious persons or activities in your neighborhood to law enforcement. Deputies would rather check out 10 reports of a suspicious car or person than spend days and weeks investigating a burglary that could have been prevented! TERMINOLOGY USED WHEN REPORTING Burglary An unlawful entry or attempted forcible entry into a business, home, vehicle, or any structure to commit a crime (usually involving a theft). Robbery The forcible taking of another’s property against the victim’s will, by use of violence and/or putting the victim in fear (person-to-person crime). Theft The taking of property or money without force or violence with the intent to permanently deprive or appropriate the property to one’s own use. Assault An intentional, unlawful threat by word or act to do violence to a person, coupled with an apparent ability to do so. Battery An actual and intentional touching or striking of a person, against their will, with or without the use of a weapon. This may or may not result in a visible injury. Crime Prevention Guide YOU MAY BE ASKED TO... L Sex Race Complexion Age Height Weight Build Hair Color Eye Color Clothing Describe a Vehicle Make yourself aware of the following details: Color Year Make Body Style License Number Other Identification Direction of Travel Body Style - sedan, 2-door, convertible, station wagon, SUV, pickup truck Height - estimate in 2-inch blocks (i.e., between 5’8” - 5’10”) Weight - estimate in blocks of 10 pounds (i.e.,130 - 140 pounds) Build - small, medium, large, stocky, overweight, etc. Hair - color, thick, thin, balding, sideburns, mustache, beard Clothing - Start at the top and work down (i.e., hat, coat, shirt, pants, shoes) EXAMPLE: “White male,40-45 years old, 5’6” - 5’8”, 150 pounds, medium build, gray hair, long sideburns, wearing a blue baseball cap, white shirt, dark pants, and sneakers. He’s walking toward U.S. 41 from Pine Street and Magnolia Avenue”. License Number- specify license state Other Identification - exterior attachments, body damage, antennas, stickers, special paint, markings. EXAMPLE: “White, 1999 Ford Explorer with FL license number ABC123, the vehicle has a large dent on the rear passenger side and the words ‘Cool Ride’ on the front windshield last seen going south on Airport Road passing the Naples Airport area.” A SIMPLE MEMORY TIP: C.Y.M.B.A.L. = Color, Year, Make, Body and License NEVER ... attempt to take the law into your own hands! NEVER ... try to apprehend a suspect or criminal! NEVER ... confront a suspect or criminal! Collier County Sheriff’s Office Crime Prevention Guide 27 HOW TO DESCRIBE A PERSON OR VEHICLE Describe a Person ook for the following characteristics: YOU MAY BE ASKED TO... CHILDREN / TEENS W e all have to be careful when we’re outside, but kids can face some special problems. Pass these tips along to your young children and teens. SAFETY FOR CHILDREN AND TEENS Kids should be careful if anyone: • Tries to give them candy or money • Asks them to go somewhere or get in a car with him her • Tries to follow them • Hangs around the playground • Tries to touch them Instruct your child to walk away if someone does one of these things, and then tell parents, teachers, or a Sheriff’s Deputy what happened. Make sure you know where your children are going when they go out. Ask them for their friends’ names and telephone numbers so you can reach them. Encourage your children to play with other kids. It’s not only more fun, it’s safer. Make sure they understand that they should play in places where people can see them, never in deserted buildings or alleys. Above all, the most important thing for children to know is that there are certain people they can depend on: parents, Sheriff’s Deputies, and teachers. TEACH CHILDREN HOW TO SPOT TROUBLE: BE ALERT TO STRANGERS F riendly strangers can be dangerous strangers. Strangers who offer treats to children may be offering threats instead. Teach young children what a stranger is: Anyone your parent or guardian has not specifically allowed you to associate with. Even if children know how to avoid trouble, sometimes trouble – in the form of dangerous strangers – may find them. Children will encounter strangers when you’re not around. Most strangers are well meaning and not to be feared. But because children are trusting and vulnerable, they can fall for offers by adults who seem kind, but are not. 28 Collier County Sheriff’s Office So make sure your children learn and follow these basic rules when you’re not around: • Never accept rides, candy, gifts, money, or medicine from anyone unless they check with you first. • Never get close to a car if someone calls out to you for directions or anything else. It is easy for someone to pull you into a car. • Never give their name or address to people unless they check with you first. • Never open the door to anyone unless they check with a parent first. • Never tell callers they are home alone. Say mom or dad can’t come to the phone, and will call them back. • Never volunteer family vacation plans or other information about your home/family. • Always avoid people who are hanging around restrooms or the playground and want to play with you or your friends. What about the persistent stranger? Here’s what the experts say you should teach your kids: • If someone in a car bothers you, turn and run in the opposite direction. It’s not easy for a car to change directions suddenly. • When frightened, run to the nearest person you can find – a Sheriff’s Deputy, a person working in a yard, a neighbor’s house, or a store. While you should always stay away from strangers who approach you, it’s OK for you to ask an adult you do not know for help. • If someone tries to follow you on foot or tries to grab you, run away, scream: “This is not my mom/dad and I need help!” The last thing a dangerous person wants is a lot of attention. Kids spend a good part of their lives at school – in the classroom and on the playground. People who want to hurt children know this too. Find out what the school’s policy is for children leaving school with adults other than a parent or guardian. Also find out what school security measures exist to insure students’ safety. Get together with other parents if you find these measures lacking or weak, and work together with school officials and law enforcement to improve school security. “PLAY IT SAFE” Teach children how to avoid trouble! Crime Prevention Guide • Never play in deserted areas such as woods, a parking lot, an alley, deserted buildings, or new construction. Always stick to the same safe route in traveling to and from school or a friend’s house. Always try to play or walk with friends. It’s safer and more fun! Never play or “hang around” in public areas such as washrooms or elevators. Try to wait with a friend for public transportation. Try to sit near the driver on the bus. Always keep doors and windows locked when home alone. Never show money in public. Carry money only if necessary and keep it in a pocket until needed. Never hitchhike. Never! Never walk or play alone outside at night. Always tell a family member or other adult in charge where you’ll be at all times, and what time you’ll be home. • • • • • • • • • Teach children how to call for emergency assistance • They should know how to dial “0”, “9-1-1”, or other emergency numbers used in your area. • They should memorize their area code and phone number, and maybe a friend’s number as well. • They should memorize your work number. • They should know how a pay phone works. Keep a list of emergency phone numbers, and a close relative’s or friend’s – posted near all the phones in your house. Internet Safety Tips For Children Educating your child about potential Internet risks is the best way to guard them from victimization. Educate yourself with these Internet safety tips and pass them along to your child. 1. Install Internet computers in common areas of the home. Never allow your child to have the Internet in their room. 2. Supervise your child while on the Internet and limit their time on line. 3. Talk to your child about their on-line activities and ask questions about what sites they visit. 4. Closely monitor any chat rooms that your child participates in. TEACH CHILDREN HOW TO RESPOND H ow children respond to trouble will depend upon their age and the particular circumstances they encounter. More important, however, is whether a child knows what to do and where to go when feeling threatened. While it is important for a child to know how to spot and avoid danger, it is also critical that a child knows how to respond quickly and wisely when confronted with trouble. Children should understand that there are many people they can depend on and should turn to when they feel unsafe. Teach children that Sheriff’s Deputies are friends whose job it is to protect them. If a Sheriff’s Deputy can’t be located easily, a child should also know to run or seek out a trusted teacher, a neighbor, or a friend’s parent when frightened or feeling endangered. Children need to know that they should report trouble right away. Collier County Sheriff’s Office 5. Closely supervise your child’s use of cameras; digital, video, web or a camera phone. 6. Don’t allow your child to have a portable data storage device. 7. Regularly search your child’s Internet history and “cookies” files. 8. Don’t allow your child access to programs that erase the Internet history, or “cookies” files. 9. Monitor all phone bills for suspicious calls or calling card use. 10. If your child has new clothing, electronics, computer equipment or belongings that you did not purchase, question where they came from. 11. Advise your child’s school that you do not want your child’s picture used in any way without your permission. Crime Prevention Guide 29 SAFETY FOR CHILDREN AND TEENS It is normal that children will spend time playing or traveling out of the site of trusted and caring adults. The best way to keep trouble away from kids is to teach them to avoid areas and situations where trouble might lurk. Here are some basic “play it safe” rules for children: HOW TO PROTECT YOURSELF AND VALUABLES Here are some other additional tips: • Never let anyone uninvited in the house and don’t tell callers you’re there alone. Keep the doors locked. • Don’t invite friends to visit. Don’t tie up the phone. • Don’t hesitate to call the Sheriff’s Office if you’re frightened by suspicious noises or actions. • Get the children and yourself out of the house first if you smell smoke or detect a fire. Call 9-1-1 from a neighbor’s house. • Keep children away from dangerous objects. • Always let your family know where you are, what the phone number is and when you’ll be home. • Ask parents if anyone is expected to stop by. Report anything unusual that happened while you were babysitting to the parents when they return. Don’t let a parent who’s been drinking drive you home. Call your parents or a friend instead. If you have a problem and can’t reach your parents, call: Collier County Sheriff’s Office 774-4434 HOW TO PROTECT YOURSELF Y • If you must stop to give directions, maintain enough distance to prevent being grabbed and dragged into a vehicle or alley. • Always let someone know where you’re going and when you’ll return. Call if you’ll be late. If something should happen to you someone will know to call for help when you don’t show up. • Consider carrying a whistle or any type of noise-maker. If you’re in trouble, use it! • If you are being harassed from a passing vehicle, turn and walk in the opposite direction. Head towards a well-lighted area and people. The vehicle will have to turn around to follow you. • Be aware that it is very risky to accept a ride home or an invitation from someone you’ve just met. When you are in the car... • Try to park your car in well-lighted places. Always lock it when you leave – and look into the car before you get in to make sure you don’t have an uninvited passenger When approaching your vehicle check underneath. • If you’re being followed, don’t drive directly home. Instead, drive to the nearest Sheriff’s Office in your area, a hospital, or other safe, public place such as a fire or gas station... or to the nearest well-lighted area where there are people. • If your car breaks down, pull over. Put up the hood, turn on the flashers, and tie a handkerchief to the antenna.Remain in the car, lock the doors, roll up the windows, and turn the engine off. If a motorist stops to help, crack your window slightly and ask them to call the Sheriff’s Office. • Should your car be disabled in a shopping area or parking lot, it is best not to accept help from a stranger. Call a service station or the Sheriff’s Office. • If you have a cellular phone or CB radio in your car, use it to call for help. ou can learn to protect yourself, your vehicle and your valuables by following the tips that are provided. Keep in mind that many of these tips are universal and can be used in all situations. When your walking... • Don’t walk alone if you can help it. Most violent crimes are directed against a lone victim. Friends help by keeping together. • Avoid walking in risky areas such as deserted streets, wooded areas, dark alleys and parking lots. • Walk near the curb, on lighted streets at night and against traffic. Stay out of risky areas and stick to welllighted, well-traveled parts of town. Avoid doorways, shrubbery, and other dark places where someone may hide. • Never hitchhike! People who pick up hitchhikers often have ideas other than wanting to help them. • Have your keys in your hand when leaving home or work. • Wear clothing and footwear that gives you ease and freedom of movement. • If you have to work late, try to have a friend or security guard accompany you to your car. 30 Collier County Sheriff’s Office Crime Prevention Guide If you want to help a disabled vehicle, don’t get out of the car. Drive to the nearest well-lighted area with a phone and call the Sheriff’s Office. • Don’t pick up a hitchhiker(s) under any circumstances. • Don’t pull over for flashing headlights. If it is an emergency vehicle or law enforcement officer, there will be flashing red and/or blue lights on top of the car. • Leave only the ignition key and car door key with parking or service station attendants. That way you won’t run the risk that your house keys will be duplicated. • Carry change in your pocket in case you have to make an emergency phone call to family, a friend, or law enforcement. Make sure you know the emergency phone numbers used in your area. • Tape the correct change for emergency use in pay phones to the bottom of your handbags, and remember to use emergency “call boxes” on expressways when available. HOW TO PROTECT YOUR VALUABLES • Never flash your cash in public – Carry only the amount of money you actually need. • Keep your purse close to your body, covering the clasp with your hand or forearm. Don’t carry open weave bags or purses without flaps – you’re tempting pickpockets. And keep your credit cards separate from your wallet. If the wallet gets stolen you won’t lose these valuables. SEXUAL ASSAULT A mong the myths about sexual assault, several continue to prevail without basis in fact. Two concern the victim, another the rapist. According to one myth, the victim is always young and attractive. Unfortunately, movie and television dramatizations have reflected this fallacy. The truth is that there is no stereotypical victim. Another myth asserts that the woman provokes the attack. The truth is that the rapist selects his victim on the basis of opportunity, and initiates the attack – usually selecting as his victim a female who appears to be vulnerable and appears to be alone. The belief that rape is an act perpetrated for sexual gratification is also a myth. Studies and interviews indicate that rapists often have consenting sexual relationships but choose to rape both because they enjoy overpowering and degrading their victims, and as a vent to their feelings of hostility, aggression, and inferiority. Sex is not the motivating factor, only the chosen mode of expression. In reality, the crime of rape bears a closer resemblance to crimes such as robbery and aggravated assault than it does to sexual intercourse with a consenting woman. This is a fact that all potential victims, their families, and prospective jurors should know. Who is the Victim? Every person is a potential victim of sexual assault. Reported victims in Florida range in age from two months to 91 years. No age group stands immune. All persons ... regardless of race or age ... regardless of social or economic status ... regardless of lifestyle ... are potential victims for the rapist. • If you choose to legally carry a firearm, it is vital you receive preliminary and periodically updated training to remain safe and proficient. Securing the weapon safely is also vital to your safety and that of your family. The most vulnerable target is the woman alone, alone at any time of the day or night, alone for whatever reason ... at home, babysitting, shopping, walking, in a car, at a bus stop ... alone. Often the assailant is someone you know either closely or by sight alone. • If you travel a great deal, consider buying an inexpensive “privacy lock” for your hotel or motel room, but be sure you can remove it quickly in case of emergency. While a relatively large number of reported victims fall into the 13 to 25 year old age bracket, indications are that this is due to an increased reporting rate in this age group. Collier County Sheriff’s Office Crime Prevention Guide 31 THE FACTS ABOUT SEXUAL ASSAULT • Studies do not indicate any age preference by rapists, nor do they support the myth that sexual assault is provoked by either a woman’s mode of dress or her mannerisms. Vulnerability and opportunity are the key factors, regardless of all else, that cause females of all ages to be potential victims. Where does sexual assault occur? It can and does occur virtually anywhere, but the largest single grouping of reported incidents is either in the home of the victim or the assailant ... a fact which should be kept firmly in mind when reading the section on “Preventive Measures ... In Your Home.” However, it is important to be aware of all potentially hazardous areas: SOME FACTS ABOUT SEXUAL ASSAULT Parking lots, garages Beaches at night Shopping centers Who is the Rapist? A rapist is a person who is emotionally unstable, yet deals with life on a day-to-day basis in a reasonably normal and competent manner. In fact, they often appear as a normal individual, but one who has difficulty relating to others in a permanent or lasting fashion. According to reported cases of sexual assault, the victim is often a friend, relative, co-worker, or casual acquaintance. It is important to remember, too, that exhibitionists and “peeping toms” should be considered as potentially dangerous, since these acts may be only a part of a fantasy which includes rape. Why does this crime occur? It cannot be emphasized too strongly that sexual assault is a crime of violence; that rapists view their victims as objects upon which to vent their hostility, aggression, frustration, or insecurity. They obviously do not view their victim as a fellow human being at that moment, and sexual gratification is not a motive for their crime. They wish to humiliate and degrade their victims, to make them lesser beings than they are ... and, too often, the fantasy which they are acting out carries with it the danger of physical harm in addition to the act of rape itself. Collier County Sheriff’s Office School playgrounds Laundromats INDIVIDUAL REACTIONS N o one knows how a person will react when actually confronted with the threat of sexual assault. It is a crisis condition. It is an individual response condition, based on strong, interacting factors. However, you will be able to handle such a situation better if you have complete awareness and understanding not only of all the dangers inherent in a potential rape situation, but of alternative preventive and tactical measures that you can take as well. Know Yourself! Every person is a special individual whose attitudes and reactions are the result of a combination of many factors – family life, religious convictions, social interaction with others, basic personality traits, and physical condition. The complexity of the problem of sexual assault is such that you will never really know exactly how you would handle such a situation. This will all depend on what the circumstances are, who you perceive your attacker to be, and what your basic personality is. Since you can’t know what the circumstances might be or who your assailant might be, it is of utmost importance for you to think about who you are and how you would respond to different situations before they occur. Remember that even people you know can violate your trust and personal safety. 32 School campuses Crime Prevention Guide • • • • It may be of prime importance to you to come away with the least possible physical injury. You may fear the actual rape more than you fear physical injury. The very thought of being sexually assaulted may make you so angry that you would rather face the risk of serious injury. You might be more concerned about the safety of a member of your family or a close friend in this situation than you are of either rape or injury. The way you react may depend on your physical condition. The list of “ways and whys” of your reaction is infinite and, for this reason, it is important that you understand the different alternatives or tactics on how you could best cope with a rape situation. 6. Sliding glass doors come equipped with inadequate locks. However, you can secure them with inexpensive key locks, by a hole drilled through the overlapping frames pinned with a nail and with anti-slide blocks ... plus having screws protruding in the track to prevent the door from being lifted out. 7. Sliding glass windows can be secured in the same fashion as the doors. 8. Use key locks or pin the frames on all double hung windows. 9. Remove operator handles from awning windows, but keep them nearby in case of fire. he precautions contained in this section are suggestions for minimizing your chances of being attacked by reducing the opportunity for crime ... in your home, in your car, and on the street. 10. Replace all jalousie doors and windows if possible. However, if this is not feasible, you can secure them by using a heavy gauge mesh or grillwork ... but be sure they have a quick release feature on the inside for use in case of fire. When considering these two alternatives, you should be aware that the cost of installing a heavy gauge mesh or grillwork is comparable to replacing the jalousies themselves. Remember, sexual assaults can and do occur in conjunction with other crimes such as burglary, so the more effective preventive measures and common sense precautions you take, the less your chances of becoming a victim. Regardless of how many or how few preventive measures you follow, you are not provoking the attack. 11. Good lighting is a deterrent to crime. Install adequate exterior lighting at all vulnerable entrances to the house. In an apartment, join with other tenants in demanding good lighting around the entrances and in hallways, parking areas, courtyards, and laundry and game rooms. 1. Ideally, all doors should be of solid wood core construction. 2. Use good quality deadbolt locks on all exterior doors ... including the door from the garage to the house. 12. Don’t open the door to strangers. Check the identity of visitors through the 180 degree peephole in the door, and instruct your children to get you if it’s someone they don’t know. 3. Have the locks on all exterior doors re-keyed when you move into a new house or apartment. This can be done by a licensed locksmith at little cost. 13. If someone comes to the door asking to use the phone for an emergency, offer to make the call for them, but don’t let them in your house. 4. Install a peephole viewer with a minimum 180 degree angle in the front door. It is inexpensive and easy to install. Use it to check who’s there – don’t automatically open the door to a stranger – and don’t rely on a chain lock. It is not a security device. 14. Request identification by all repairmen and maintenance men. Check their credentials by calling the company using the number in the phone book, not the one on the I.D. card. In an apartment, call the apartment manager. 5. Unless actually in use, keep your garage door closed at all times. 15. Be alert to suspicious phone calls. Do not give out personal or family information ... or information about your neighbors ... regardless of who the caller says he represents. Instruct your children to do the same. PREVENTIVE MEASURES T Collier County Sheriff’s Office Crime Prevention Guide 33 SEXUAL ASSAULT PREVENTIVE MEASURES • 16. Don’t advertise that you live alone. When answering the door, call out a “fake” name like ... “I’ll get it, Joe.” List your last name and first initials only on the mailbox and front door, and in the telephone book. Consider adding a “dummy” name or names on your mailbox to give the appearance of having roommates. 25. If you are in the habit of using laundromats or apartment laundry rooms, plan to go with a neighbor or friend. Try to avoid entering one alone if it is empty. These are high risk areas. 17. While at home at night, keep a light on in more than one room to make it appear that you’re not alone. While away from your dwelling at night, make it look and sound occupied. Leave a radio on, and turn on lights in more than one room ... including the bathroom. POST - SEXUAL ASSAULT PROCEDURES POST - SEXUAL ASSAULT 18. Don’t hide an extra key outside. Rapists and burglars know all the best spots. Y our immediate concern will be to obtain proper medical and psychological help. To get the help you need immediately, call the Sheriff’s Office. You can decide later to prosecute. As soon as possible you will be taken to your local hospital or rape treatment center. • If you do not want to call the Sheriff’s Office, at least contact a physician, a crisis counselor or a Victim Assistance Advocate immediately. These professionals can offer you some objective advice about the situation, to help you decide how to proceed. It is important that “significant others”... husband, fiancé, boyfriend ... get counseling to help thembetter support you and be more sensitive to your coping withthe trauma at hand. 21. Be wary of neighbors or casual acquaintances who make a habit of “dropping in” when no one else is home. • Even though it may be your initial impulse, do not douche, shower, change your clothes or disturb the crime scene. 22. Even though it may seem like an obvious point, remember to keep drapes or blinds drawn when changing clothes, undressing, or retiring for the night. • At first, prosecution may be the last thing on your mind, but after your immediate needs have been met, you’ll probably want to assist the Sheriff’s Office. Be sure you don’t destroy any physical evidence. 23. Be honest with your friend or acquaintance. When you mean “no”, be sure that not only your voice but your body language (or non-verbal actions or postures) is saying “no”. If you are saying “no”, and your body language and other signs of communication are saying “yes”, your companion is much more apt to believe your non-verbal “yes” signs. It’s important to be careful of whom you are with and where you are when under the influence of stimulants, depressants or alcohol. • Most victims feel strongly about wanting to see the offender caught so he will not be able to harm another person. Rapists are repeaters, but records indicate that they rarely retaliate against their victims. • When you decide to call law enforcement and report the crime, they will ask you some initial questions regarding the identity and location of the suspect, his direction of flight, and whether he had a weapon. These questions may be asked while en route to the medical facility. • Procedures differ among medical facilities. Generally, the victim will be asked their name, date of birth, brief medical history, and perhaps some other general questions. You will first be checked for any visible physical injuries. It should be pointed out that any 19. Keep your doors locked even if leaving for only a moment. ... such as to the neighbors, the pool, the game room, a store ... or even while in the back yard. Rapists and burglars are opportunists. 20. Don’t leave underwear or bathing suits out on the clothes line, balcony, or clothes rack at night. This could attract a rapist or “peeping tom”. 24. A rapist is looking for a person who appears vulnerable... one who is apparently inattentive to his/her surroundings, one who is daydreaming or who looks frightened and unsure of herself. Walk confidently and be alert. Notice who passes you and who’s behind you. Some rapists use their cars as a way to get a woman alone and, once you are in the car, you’ve lost control of the situation. 34 Collier County Sheriff’s Office Crime Prevention Guide • • Usually, if your physical and mental condition permit, you will be asked to give a formal statement as soon as possible after the medical examination. Remember that you are not on trial – the defendant is. But under the criminal justice system, he is assumed innocent until proven guilty. The prosecuting attorney will inform you of what to expect in the trial and may go over certain questions again. The probability of conviction may vary depending on such things as the quality of your evidence and your testimony. Most sex offenders are repeaters. Your decision to prosecute may save others from suffering. Help is available for victims with questions or doubts concerning prosecution from the ... The Sheriff’s Deputy or Investigator will ask only questions which are relevant to the investigation, such as: − What you did prior to the assault − Where you were going − What your activities were that could have exposed − − − − you to the suspect Where the actual assault took place What the suspect might have touched (i.e., furniture, bedspread, etc.) or left behind How long the suspect was present How the suspect left You will be asked the details of the assault which will more than likely elicit very painful emotions. These are necessary to establish all the facts in the case and will only be asked when you feel you are ready to handle them. Should you decide to pursue the prosecution process, the State Attorney’s Office will handle the case. They will prosecute if they have enough evidence for a case. Prosecution is usually a long and complicated process. Project Help 24 Hour Hotline Toll free – any pay phone in Collier County 262-7227 1-800-329-7227 State Attorney’s Office 252-8470 Victim/Witness Assistance 793-9213 Collier County Sheriff’s Office State Attorney’s Office 252-8470 Sheriff’s Office Victim Assistance 793-9213 as well as other Victim Advocate programs, Rape Crisis and Treatment Centers, Victim Service Hotlines and Women’s, Family and Church Groups. Remember, there is no more reason for you to feel shame or embarrassment than if you had been the victim of a mugging or other crime. You were the innocent victim and there are a great many people who are sensitive to your needs and are anxious and able to help you. MALE VICTIMS OF SEXUAL ASSAULT M ale victimization in sexual assaults is becoming just as common as female victimization. Preventative procedures and post-assault procedures previously mentioned apply to both male and female victims. Young boys and males should report sexual assault to law enforcement and seek medical attention immediately. It is important for male victims to talk to someone about their emotions and fears, and utilize a strong program or network for ease in their recovery. Victim services are also available to young boys and males. Crime Prevention Guide 35 POST - SEXUAL ASSAULT PROCEDURES treatment you receive will be strictly at your option. If necessary, a complete internal examination will be performed by a qualified medical expert. This is to establish the extent of any injuries as well as to collect any specimen should you decide to prosecute. When appropriate, you will be offered medication to prevent venereal disease or pregnancy. You will not be given any medication to which you object. SEXUAL ASSAULT - THE ASSAILANT & DEALING WITH AN ATTACK THE ASSAILANT A s mentioned previously, the rapist is an emotionally unstable individual who is using you as an object on which to vent his aggression and hostility. Remember that rape is not perpetrated for sexual gratification. It is the use of force, not the sex act itself, that seems to relieve the tension within the rapist and satisfy him. He wants to degrade and humiliate you. Sometimes he sees women as being on a pedestal, and through the sexual assault he feels he is “cutting them down to size.” The victim does not provoke the attack. It is his problem with which you are dealing, and which has become an invasion of your well-being. Attempt to reach him as a human being so that you seem less of an object to him. Moreover, it should be understood that the rapist does not understand or recognize the rights of an individual. Rapist are opportunists. They look for what they perceive to be vulnerable targets. All rapists have the potential to be violent. This is a most important consideration when choosing alternatives in any given situation. ALTERNATIVE TACTICS TO USE IF ATTACKED N o one can tell you what specific tactic to use, for what may have worked for one person may not work for you. You, as an individual, must deal with the rapist as an individual. Moreover, you must also take into consideration the time and place. These, too, will have a bearing on your reaction. Panic and fear are perfectly normal reactions. Also, you should know what the alternative tactics are, and what their positive and negative factors are. That way you will have the knowledge and awareness necessary to handle the situation in a manner which is most likely to avert the sexual assault. A Diverting Noise This is probably a better tactic to use when you have some advanced warning of a situation. It is only useful if there is someone nearby to hear the noise and be willing to come to your aid or frighten off the assailant. Sometimes screaming “Fire” or “Call the police” (not “Rape” or “Help”) or blowing a whistle which you have readily available may frighten away your assailant and call attention to your problem. But it may antagonize him. Screaming could make him angrier, and he could beat or strangle you to keep you quiet. You must weigh the odds, depending on the situation, of this tactic being successful. Running The risk with this tactic is whether he can and will run faster than you and overpower you. Unless you are reasonably certain you can get a good lead and reach safety before he overtakes you, this may be a risky tactic. If you do run, go to a crowded, busy, well-lit area. Make sure you have a place to run where someone will help you. Keep in mind that your running from him may be part of the rapist’s fantasy, and it may make him angrier should he overtake you. Gaining a Psychological Advantage Doing something a rapist doesn’t expect may stop or delay them because they want to be in control. They may find it difficult to continue an assault when something happens they haven’t anticipated. It is doing the unexpected convincingly, so that they don’t become more antagonistic. Some victims have survived violent attacks after convincingly demonstrating the following acts: going limp, sinking to the ground and eating grass, hiding their face in order to stick their finger down their throat and causing themselves to vomit, making themselves belch, even urinating on the attacker. You could act as if you are responding to the attackers demands (i.e., starting to unbutton your blouse, etc.) - until you can find a point to safely react. Crying might be effective in some instances. Your own ingenuity is your best guide! Anything that won’t threaten or antagonize an attacker while you look for a way to get out of the situation may keep you from being hurt. Panic and fear are perfectly normal responses. If you mentally prepare yourself in advance that you could someday find yourself in a rape situation, it may decrease the trauma and allow you to react more accurately and quickly in an assault situation. 36 Collier County Sheriff’s Office Crime Prevention Guide The key to this tactic, which can be successful in aborting an attack, is to speak calmly and sincerely as one human being trying to reach out to another human being. You should not beg, plead, cower, or make small talk. Many times this is what your assailant expects to hear, and it may antagonize him further. You should select a subject in which you are interested, a topic in which you can talk comfortably. It could range from your pet, a recent movie you’ve seen, a book you are reading, to a recent death in your family. The range of subject matter is limitless. The important thing in the use of this tactic is to attempt to relate the feeling that you are seeing him as a person. Fighting When considering this tactic you should keep in mind that all rapists have the potential for inflicting serious harm – they are potentially violent. This is probably the last tactic to try if all the others have failed. If you start out by fighting, you will have little or no opportunity to try any other way because you have already committed your behavior. If using this tactic you must be willing and able to inflict serious injury on your assailant. Surprise and speed of reaction should be used to your benefit. If you use a fighting tactic which will not completely incapacitate the attacker, you are probably going to be in worse shape. If you try to fight him and he has a weapon, always assume that he won’t hesitate to use it. Most studies show that approximately half the number of reported rapists approached their victim with a weapon of some type. Convincing him that you are seeing him as a person instead of some sort of monster may make him perceive you as an individual offering your concern, and not as the enemy. You need to make the attacker see that you are not an object on which to vent anger. Your risks of receiving serious injury from your assailant are greatly increased when using such tactics as biting, scratching, pounding his chest with your fists, trying to spray mace or hair spray into his eyes, or using any other weapon which will not completely incapacitate him. You should make an effort to reduce his rage by enhancing his ego. Try to gain a psychological advantage over the attacker. Don’t give a sermon. He may be trying to rape you because he thinks women are too uppity and it would give him great satisfaction to knock a moralizing female down. The attacker thinks if he can pull you down it raises his self esteem. That’s why it is extremely important to try to reach him in a way which will break his fantasy and allow him to see you as an individual (not an object) with honest feelings and concerns. Even victims with extensive training in martial arts are not always successful with quick chops or kicks to vital spots on the body. The struggle itself could arouse or further enrage your assailant. Remember, if you are going to fight your attacker, use surprise and speed to your advantage. If something you are saying is antagonizing him further, switch to another topic, as quickly and smoothly as you can. The precautions on the previous pages are meant to be suggestions and guidelines. The prevention material presented may reduce your chances of being sexually assaulted. Through awareness and understanding, they can increase your chances of avoiding or surviving a sexual assault. There is no universal prescription for avoiding a sexual assault. You will have to decide which tactic will most likely be effective for you, depending on the situation, what type of person you are, and who you perceive your assailant to be. Collier County Sheriff’s Office Crime Prevention Guide 37 SEXUAL ASSAULT - THE ASSAILANT & DEALING WITH AN ATTACK Talking The first few moments you may be too terrified to utter a sound. That’s perfectly normal. But if you have thought in advance about the possibility of sexual assault, the shock will not be as great. DOMESTIC VIOLENCE T here is a law to protect you if you are being physically abused by someone in your family, or fear such abuse. The law protects you if you are being abused by your spouse or any other person related by blood or marriage who IS or WAS living in the same home as you. DOMESTIC VIOLENCE TAKE ACTION Knowing your legal rights and other options is the first step toward ending the violence. Can this law help? Yes ... if the family member – or former family member – has abused you physically, or if you have good reason to fear that this person is about to be violent toward you. This special law in Florida enables you to get a judge to ORDER the abuser to STOP hurting you. The paper that starts the whole process is called a Petition for Injunction for Protection Against Domestic Violence. This explains your story to the judge and tells the judge who you need protection from, and exactly what protection you need. What can the Judge do for me? After you file your petition with the Clerk of Courts Domestic Violence Unit, the judge can sign a Temporary Injunction for protection (if the judge decides you are in immediate danger) or set a court date for a hearing if the Temporary Injunction is not approved. If the Temporary Injunction is approved it is usually valid for a period not to exceed 15 days (Temporary Injunctions can be extended). There will be a court hearing scheduled within that 15day period. At the hearing the judge can sign a Permanent Injunction for Protection (this injunction never expires). Or the judge can extend the Temporary Injunction until another court hearing can be scheduled. 38 Collier County Sheriff’s Office What does the injunction do? Some things the judge MAY order in the injunction are: • that the abuser not commit any more acts of violence • that the abuser leave the home you share • that the abuser stay away from your home if you are not living together • that you have temporary custody of any children you and the abuser have together The judge may order other relief depending on the circumstances. This is why the contents of the Petition and your attendance at all hearings is so important – so that you can tell the judge what you need and why you need it. How can I get an injunction for protection? 1. Go to your local courthouse to file the paperwork. Bring identification and any papers related to your case. Tell the clerk that you need an Injunction for Protection Against Domestic Violence. Tell the clerk all the facts of the case, and the different items you want the judge to order. 2. You will be asked to pay a fee for filing the Injunction. If you cannot afford these fees, tell the clerk. You have the right to file this injunction even if you cannot afford to pay the fees. What if the abuse or threats happen again? If the abuser disobeys the injunction and threatens or physically abuses you, call your local law enforcement agency and show them the certified copy of the Injunction for Protection. In some cases they will arrest the abuser. If the officer does not arrest the abuser, you can file an Affidavit of Violation at the County Courthouse, or you can file a criminal complaint with law enforcement. Crime Prevention Guide What if I have more questions? Getting help can be a long and difficult process, but it is worth the effort and there are many people who will help you. If you are upset and have questions, or if you need a safe place to stay, contact the Shelter for Abused Women. Dear Citizen: The dynamic changes taking place in contemporary society have made it more possible to ensure the protection of crime victims. The Victim Assistance Program is a commitment, by the Collier County Sheriff ’s Office, to assist those devastated by crime. This helping hand will guide the victim through those uncertain times, after the crime has occurred. Fortunately, most citizens of Collier County will never be a direct crime victim. For those few who are, we believe the services offered by our “Victim Advocate Program” will help heal the wounds. Sincerely, Don Hunter, Sheriff Collier County, Florida If you have recently been the victim of a violent crime, you may be feeling confused, disoriented, and even frightened by your experience. We encourage you to call any of the following references for assistance. SHELTER FOR ABUSED WOMEN 775-1101 PROJECT HELP, INC. 262-7227 (Hotline or Rape Crisis) DOMESTIC VIOLENCE Often times the victims of crime feel as though they have become lost within the Criminal Justice System. Most citizens are not accustomed to the activities which transpire on a day-to-day basis in the prosecution, courts, and trial system. The very nature of victimization makes us realize that for some crime victims the trauma of victimization is endured long after justice has been served. 1-800-329-7227 Toll Free from any pay phone in Collier County 649-5660 (Crime Victim Program) VICTIM / WITNESS ASSISTANCE SECTION Collier County Sheriff’s Office 793-9213 DOMESTIC VIOLENCE UNIT Collier County Sheriff’s Office 793-9533 Clerk of Courts 732-2760 HELP WHEN YOU NEED IT MOST Collier County Sheriff’s Office Crime Prevention Guide 39 VICTIMS RIGHTS T he Florida Constitution guarantees that victims of crime, including the next of kin of homicide and suicide victims, are entitled to certain basic rights. These include, but are not limited to, the right to be informed of your rights, to the extent that these rights do not interfere with the constitutional rights of the accused. VICTIMS RIGHTS / THE JUDICIAL SYSTEM The VICTIM RIGHTS ACT of 1988 further ensures: • To be advised of your rights. • To be told about Crimes Compensation and other services available to you. • To be advised of the stages of your case in the Criminal Justice System, and your role in it. • To be informed, present, and heard when relevant at crucial stages of the criminal proceeding (and if incarcerated, the right to present written statements). • To be advised of protection available to you as a victim or witness. • To be notified of scheduling changes in criminal proceedings. • To request and receive restitution from the offender. • To have evidentiary property returned as soon as possible. • To be assisted with employer and creditor intercession when you so request. • Other services such as transportation to Court, translator services, etc. is provided as is necessary and practicable. 1. The crime is reported. 2. An investigation may or may not follow. It may be necessary, or there may not be enough information to justify it. There are many more crimes than there are available resources to investigate them, so cases must be prioritized. The more information you can give to law enforcement about the case, the better chance they have of solving it. 3. If the information warrants it, and if the offender can be located, an arrest will be made. Most of the time, defendants have the opportunity to be released on bond or their own recognizance. 4. The developments from the time of the arrest until sentencing can be quite complicated and time consuming. If your case reaches this point, the Office of Witness Management will explain the proceedings and keep you informed. If an arrest is made, you will be contacted about court proceedings. If you have questions call 732-2701. PROTECTION Florida statutes provide for various charges (both felony and misdemeanor) that can be brought against those who intimidate or harass witnesses. If you are aware of this type of illegal activity, report it to local law enforcment. YOUR RESPONSIBILITIES AS A WITNESS Y THE JUDICIAL SYSTEM ou are a witness because you have seen, heard, or know something about a crime. If you are the victim of a violent crime or owner of property that was stolen, damaged, or misused, the case cannot be prosecuted unless you testify. You may feel that what you know about a case is insignificant, but it might be highly important to the outcome of the case. Many small pieces of information are often required to prove to a jury exactly what happened. here are many misconceptions about the system. It is important to us that you have a realistic understanding of how it works, so there are as few surprises as possible. Below is a very brief outline of the major stages in the processing of a case. To prevent delay and possible dismissal of a case, witnesses must be present when asked to appear in court. It is very important that you advise the State Attorney’s Office and Office of Witness Management of any changes in address or telephone number. T 40 Collier County Sheriff’s Office Crime Prevention Guide You may be contacted by the defendant’s attorney. You are free to speak with them if you wish, but you are not required to do so unless you have been subpoenaed to a deposition. SUBPOENAS YOUR FEELINGS ABOUT THE CASE I f you are a victim of the crime, the Assistant State Attorney handling the case will ask you for your opinion regarding the final disposition of the case. You will also receive a VICTIM IMPACT STATEMENT. Complete this form so we may let the Court know your feelings about the proposed sentence, the defendant, the effect the crime had on you personally, and the losses you may have suffered. If you wish to be heard at the sentencing, advise the prosecutor, and they will ask the court to hear your comments. A subpoena is a court order directing you to be present at a specific time and place. Within several months you may receive subpoenas from both the State and Defense. READ YOUR SUBPOENA CAREFULLY! Your subpoena may ask you to call Witness Management to find out the exact date and time your testimony will be needed. It is important that you call Witness Management, as the case may not be heard on the exact date and time noted on the subpoena. RESTITUTION I f you feel that you have suffered direct monetary damages, the Court may order restitution for certain losses. If you desire restitution, itemize and precisely document your losses on the VICTIM IMPACT STATEMENT. VICTIM ASSISTANCE PROGRAM T CONTINUANCES he establishment of this program represents the Sheriff’s Office’s sensitivity to the needs and rights of crime victims. The program assists victims in their recovery from emotional, physical and financial problems caused by crime. ases may be continued (postponed) for various reasons: a participant on either side may be out of town or ill; the Court may not be able to complete a previous trial on time; or one of the attorneys may be in a trial in another court. We recognize that crime victims face a number of difficult problems caused by their victimization. As a result, our office responds with compassion and expertise to the needs of victims. We try to prevent continuances whenever possible, but we cannot control all the circumstances that lead to a case being continued from one trial date to another. If your case is continued, you will be notified of the new trial date. The Victim Assistance Program is available by calling 793-9213. C TRIAL I n many cases the defendant will plead guilty before going to trial. If the defendant wishes to have a trial, you will be required to testify in court. SERVICES AVAILABLE: • Crisis intervention • Emotional support • We can help you understand how the judicial system works • Assistance in obtaining information about your case • Help with the aftermath of crime • Assistance in making appropriate referrals REMEMBER: In order for us to better serve you and keep you informed about your case, YOU MUST INFORM US IF YOUR ADDRESS OR PHONE NUMBER CHANGES. Collier County Sheriff’s Office Crime Prevention Guide 41 VICTIM ASSISTANCE PROGRAM If you receive a subpoena and the date conflicts with vacation plans or other important personal business, contact the State Attorney’s Office immediately. INFORMATION AND REFERRAL SERVICES VICTIM ASSISTANCE INFORMATION & REFERRAL SERVICES T he Sheriff’s Victim Assistance staff works closely with local social service agencies. Referrals are made on the basis of the victim’s specific needs. Typical referrals are made for short and long term counseling, abuse shelters and legal aid. Information is also available for self-referred victims. COMMUNITY RESOURCES Alcoholics Anonymous ..................................... 262-6535 Mental Health Association ............................... 261-5405 Bar Association Lawyer Referral ..................... 252-8138 Naples Police Department ............................... 213-4844 Guadalupe Social Services ............................ 657-6242 Immokalee area Marco Island Police Department ..................... 389-5050 Child Protection Team ..................................... 263-8383 Rape Crisis 24 Hour ........................................ 262-7227 Project Help Collier County Social Services ........................ 774-8154 St. Vincent de Paul Society ............................. 775-1667 Sheriff’s Office Victim Assistance .................... 793-9213 Meals On Wheels ............................................ 775-0443 Crime Victim Program ..................................... 649-5660 Salvation Army ................................................. 775-9447 David Lawrence Mental Health ........................ 455-1031 Shelter For Abused Women ............................ 775-2011 Helpline ............................................................. 775-1101 County Emergency Services ........................... 774-8000 Youth Haven .................................................... 774-2904 Dept. of Children and Family Services .. 1-866-762-2237 Business Hours 9 a.m. to 5 p.m. Aging and Adult Services Children and Youth Services Protective Services Business Hours 9 a.m. to 5 p.m. Evenings (after hours phone) ........................ 774-2698 Sheriff’s Youth Relations Deputies .................. 793-9260 Witness Coordination ...................................... 732-2701 42 Collier County Sheriff’s Office Crime Prevention Guide YOUR PERSONAL CRIME PREVENTION NOTES AND IDEAS Collier County Sheriff’s Office Crime Prevention Guide 43 YOUR PERSONAL CRIME PREVENTION NOTES AND IDEAS 44 Collier County Sheriff’s Office Crime Prevention Guide NEIGHBORHOOD WATCH TELEPHONE CHAIN NAME: PHONE NUMBER: ADDRESS: NEIGHBORHOOD WATCH ID NO. NAME HOME PHONE BUSN PHONE ADDRESS Fill in the buildings below with your surrounding neighbor’s information NAME: NAME: NAME: ADDRESS: ADDRESS: ADDRESS: PHONE: PHONE: PHONE: NAME: NAME: Your Home or Business ADDRESS: PHONE: ADDRESS: PHONE: NAME: NAME: NAME: ADDRESS: ADDRESS: ADDRESS: PHONE: PHONE: PHONE: KEEP THIS CARD NEAR YOUR TELEPHONE! E-MAIL For more information, or to request a presentation on any of the topics discussed in this guidebook, please contact the Crime Prevention Section at (239) 793-9391 or email [email protected] Collier County Sheriff’s Office Government Center, Building J 3301 Tamiami Trail East Naples, Florida 34112 (239) 774-4434 North Naples - District 1 776 Vanderbilt Beach Road Naples, Florida 34108 (239) 597-1607 Golden Gate - District 2 4741 Golden Gate Parkway Naples, Florida 34116 (239) 455-3121 East Naples, District 3 11121 Tamiami Trail East Naples, Florida 34113 (239) 793-1844 Golden Gate Estates, District 4 1195 CR 858 Naples, Florida 34120 (239) 304-3520 Marco Island - District 6 990 North Barfield Drive Marco Island, Florida 34145 (239) 394-5129 Everglades City - District 7 32020 Tamiami Trail East Ochopee, Florida 34141 (239) 695-2301 Immokalee - District 8 112 South First Street Naples, Florida 34142 (239) 657-6168 TIPS LINES & HOTLINES School Safety Hotline ....... 1-877-7BE BRAVE (723-2728) 24-hour Crime Reporting TIPS Line ... 775-TIPS (775-8477) Warrants Hotline ................................................. 793-9255 D.U.I. Hotline (Cellular) .................................... *DUI (*384) Senior Services Unit Helpline .............................. 261-3113 OTHER IMPORTANT NUMBERS Florida Fish and Wildlife Conservation Commission ........................ 1-888-404-3922 Florida Highway Patrol ....................................... 354-2377 Florida Missing Children (FDLE) .............. 1-888-356-4774 Project Help Hotlines Rape Crisis (24 Hours) ......................... 262-7227 Toll Free ....................................... 1-800-329-7227 Victim Advocacy .................................... 649-5660 Abuse Registry ........................................ 1-800-96ABUSE Abuse to Children, Elderly, or Disabled) Crime Stop Toll Free ................................. 1-800-780-TIPS Hospice of Naples .............................................. 261-4404 U.S. Customs & Border Protection ..................... 561-6205 Federal Bureau of Investigation (FBI) Naples ................................................... 263-8225 Miami ........................................... 1-305-944-9101 Tampa .......................................... 1-813-253-1000 U.S. Coast Guard ............................................... 463-5754 Domestic Animal Services ................................. 530-7387 County Road and Bridge Dept ............................ 774-8925 Code Enforcement .............................................. 403-2440 Poison Control .......................................... 1-800-222-1222 Florida Power and Light ...................................... 262-1322 (Street Lighting) Substation Business Hours: 8:00 am - 5:00 pm Monday through Friday EMERGENCIES 9-1-1 Naples Police & Emergency Services 213-4844 Marco Island Police Department 389-5050 www.colliersheriff.org Form #412 Rev. 3/2008 - 0969
© Copyright 2026 Paperzz