www.diligentusa.com
your total delivery solution
Since 1994, Diligent Delivery Systems has been providing professional contract
delivery drivers, dedicated specifically to you, to help you better serve your
customers. Today, with a network of more than 1,800 drivers nationwide, we help
our clients complete thousands of deliveries daily, providing service in metro,
suburban and rural areas, across the country and around the globe.
Diligent was founded as an aid to clients pursuing a turnkey delivery logistics
program, and as our clients needs have expanded, we have expanded the list of
services we provide our clients. Today, Diligent proudly offers all of the following
delivery solutions:
> dedicated drivers – fleet replacement
> on-demand – courier deliveries
> freight services
> airport cartage – pick up & delivery
> over the road – ltl & ftl
> distribution services
> logistics consulting
Diligent’s comprehensive
capabilities allow us to
serve clients in a wide
variety of industries,
including:
automotive
Oil & Gas / Energy
construction
medical Distribution
industrial supply
retail / white glove
and many more!
1.888.374.3354
www.diligentusa.com
dedicated service
Diligent’s dedicated outsourcing solution allows our clients to maintain authority while
we help them manage a professional delivery service with a proven, reliable and
consistent program. Our programs provide local and regional delivery services, custom
created to fit the needs of you and your customers. We will replace or
compliment your current fleet with dedicated drivers who will quickly become a part
of your team. These drivers provide their own late model vehicles, tools, labor,
communication devices – as well as a “can-do” attitude that allows you freedom
from dealing with the internal challenges that can come with managing your own fleet
– all the while reducing your costs and liabilities. And our commitment to
customer service is reflected in the courteous, professional manner in which our
drivers work – they become your “Customer Service Ambassadors.”
Diligent has also developed a unique, efficient and cost effective delivery logistics
program. With the help of our logistics consultants, clients are often able to take
advantage of specific opportunities unique to their market, such as optimized
routing to improve efficiency and increase deliveries and profits.
dedicated fleet drivers:
help you eliminate:
Independent Contract Drivers
> Vehicle Expenses
> Oriented, Knowledgeable Back-up
> Liability
> Built-in Management and Support
> Insurance Costs
Quality Customer Service
> Employee Benefits
> Courteous Professional Drivers
> Training and Orientation Expense
> Exceptional Communications
> Payroll ⁄ Payroll Taxes
Improved Bottom Line
> Unemployment Wages
> Reduced Delivery Costs
> Overtime Pay
> Improved Delivery Efficiency
the bottom line
By turning to Diligent’s fleet replacement program,
most companies will save an average of $12,500
per driver and vehicle they currently utilize. This
typically results in an annual savings of 15-20% of
their current delivery budget, and can also lead to
increased revenue on existing deliveries.
1.888.374.3354
some customers have
saved
as much as
24%
www.diligentusa.com
direct service
Diligent can also provide comprehensive services to help our clients complete
deliveries anywhere in the world, including time-sensitive shipments and those
requiring specialized service. Businesses large and small turn to our “hot-shot” and
cartage services for immediate needs at the local or regional level. Yet others rely on
our “over-the-road” abilities to carry their loads anywhere across the country. And our
global network of trusted partners and agents is always ready to put their
experience and expertise to work for you anywhere in the world – helping to
optimize routing, efficiently navigate customs and address other potential hurdles.
freight services
hot shot & courier
> Same Day & Next Day
> Pick Up & Delivery
> Trucking
> Small Freight
> Expedited Freight
> Packages & Envelopes
> Exclusive Routing
> White Glove Service
> First Mile – Final Mile
over-the-road
> LTL & FTL
> Large, Small & Specialty Loads
1.888.374.3354
www.diligentusa.com
intelligent systems
While dedication to customer service and quality personnel will always remain the
foundation of our commitment, we never hesitate to embrace emerging, innovative
solutions and cutting-edge technologies when we recognize their ability to advance
our clients’ interests. We believe it is our willingness to explore and expand our
abilities, and offer them as solutions to our customers, that sets us apart from, and
ultimately above, our competition.
Clear and constant communication is top priority at Diligent. All drivers and
management are connected through our wireless network, allowing them to receive
and provide accurate, updated information instantly. The Diligent Delivery Tracking
System utilizes GPS technology to constantly monitor your deliveries. Combined with
real time tracking from our distribution centers, it provides an unbiased
management tool, tracking activity, documenting deliveries and generating reports
for client and management use in continually refining your program.
Diligent clients can
expedite orders through
our online systems and
track their shipments
to stay informed every
step of the way.
stay in touch with:
> On-line Updates
> Wireless Interaction
> Instant Accountability
> GPS Tracking
> Real-time Status
> Bar Code Confirmation
> Delivery Documentation
> POD Notification
> Accurate Reporting
1.888.374.3354
the diligent experience
For more than a decade, Diligent has applied our unique solutions to the delivery
and logistics issues of clients nationwide. We have experienced unprecedented results
through our efforts and the loyalty of our valued clients. Above all, we attribute our
success, and our ability to help our clients succeed, to our adherence to the
principles reflected in our Mission, Vision and Values.
OUR MISSIOn
Diligent is dedicated to partnering with our clients to achieve their
delivery goals by providing:
> Customized solutions, specifically developed to meet
our clients’ needs
> The highest level of dependable and reliable transportation services
OUR VISION
Diligent will become a preferred global transportation and logistics provider.
Our vision will be achieved by building strong relationships with individuals
and companies which share our core values.
OUR VALUES
We seek to honor our clients, associates and partners by living these
God-honoring principles:
I invite you to experience
for yourself the Diligent
way of doing business.
> SERVICE – we are dedicated to providing the highest level of service
> INTEGRITY – we conduct ourselves with the highest level of integrity
> STEWARDSHIP – we are faithful stewards of our resources, talents
and relationships
Larry Browne, Founder & CEO
Diligent Delivery Systems
What’s This?
Snap this QRC code
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to visit our website.
www.DiligentUSA.com
Corporate Headquarters
888.374.3354
/ 333 N. Sam Houston Pkwy. E., Suite. 500
/
Houston, Texas 77060