Celebrating National Nurses and Health Care Professionals Week
May 6, 2013
It doesn’t take an extraordinary experience for our nurses and other dedicated employees at
St. Joseph Health to make health care feel like an extraordinary blessing. You understand that
even the smallest, most ordinary moments are sacred. Whether you provide administrative
services or welcome new life into the world, your everyday work is central to fostering health
and instilling hope in our communities. Thank you for supporting meaningful care through your
hard work. Read what inspired some of our SJH family to work in health care:
“When I was 16, I applied for a job at a local
nursing home. I got the job and quickly learned I
loved working with the elderly. My heart would
open each time I helped someone dress up for
family visits or held a hand during someone’s
last moments of life. The nursing director at the
home encouraged me to go to nursing school –
I thank her for that every day!”
Ann Kaiser, L.V.N, C.M., authorized licensed
vocational nurse, SJH Home Health Network
“I was a bookkeeper at a supermarket for 15
years and I wasn’t getting anywhere. So I wanted
to try something completely out of my realm. I
have always been intrigued with the medical field.
After working several years in a company doing
workers compensation, I applied to St. Joseph
Health and I could not be happier. I really love my
job and hope to continually make a difference.
This is the best company I have worked for – I
am truly blessed!”
Frances Pharis, technical denial consultant,
revenue cycle services, SJH
“I knew I wanted to be in health care when I had a
great health teacher in the eighth grade. I was
hooked on anatomy and physiology. In high school, I
volunteered as a candy striper at a nursing home. I
loved talking with all the patients and hearing their
stories. I was sure that I wanted to be a nurse. My
days as a bedside nurse still remain among my best
days in my career.”
Deborah Proctor, president and CEO, SJH
“When my mom was diagnosed with glioblastoma,
a serious brain cancer, my perspective on life
changed. I was her sole caregiver, never wanting
a moment to pass without her in my sight. My
experience with her illness and passing helped me
find my purpose. I enrolled in nursing school and
found my calling. Being in health care is noble – it
is a field that encompasses compassion, service
and humanity.”
Sally Marquez, R.N., P.H.N., M.S.N, hospice
admission manager, SJH
“Once upon a time, in 2007, the mortgage
industry was gone and my job was gone too.
Then, I got a county government job, later
followed a friend into health care and eventually
followed my two bosses to St. Joseph Health. I
found a wonderful and positive place to work. I
lived happily ever after. The end.”
Scott Flanders, technical writer, revenue cycle
services, SJH
Click here to read their complete stories, and look for more in next week’s Huddle newsletter.
Game-Changing Moments at Angel Stadium
From catching a fly ball to taking your children to their first
game to sharing a kiss on the Jumbotron, game-changers
occur on and off the field at Angel Stadium.
Share a game-changing moment with your family and friends at
St. Joseph Health (SJH) Night on Monday, June 3, at Angel
Stadium! In addition to an exciting game vs. the Astros, SJH is
hosting an employee appreciation party prior to the first pitch.
Look for additional SJH Night details in next week’s edition of The Huddle. Visit
www.angels.com/SJHNight to purchase discount tickets for that night and ensure
your entrance into the employee appreciation party!
Calling All Volunteers!
We Care Committee to Help Women’s
and Children’s Shelter
Are you interested in volunteering with the We Care Committee
at a women’s and children’s shelter, Women’s Transitional
Living Center (WTLC), on Wednesday, May 29 or Thursday,
May 30?
Help beautify WTLC’s patio
and courtyard in Fullerton
to enable a safe space for
women and children to
enjoy the outdoors.
There will be three, two-hour
shifts on May 29 and five, two-hour shifts on May 30. We Care
is seeking 12 volunteers for each shift.
For more information on this volunteer activity, click here.
To sign up, email the We Care Committee at [email protected].
Listen in on Free Cigna
EAP Seminars
Have you experienced
a game-changing moment at
an Angels game?
Tell us what your special moment was
by emailing [email protected].
One employee will win an Angels
T-shirt and Rally Monkey!*
*Angels, Angels Marks, and Los Angeles Angels of
Anaheim are registered trademarks of Angels Baseball LP.
St. Joseph Health:
Best of OC
Have you cast your votes for the 20th annual Orange
County Register’s Best of OC contest? Last year, all
of our Orange County ministries topped the list for
“Best Hospital.” Be sure to cast your vote today for a
St. Joseph Health hospital to ensure that our five
Orange County ministries make the 2013 list!
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St. Jude Medical Center, Fullerton
St. Joseph Hospital, Orange
Mission Hospital, Mission Viejo and Laguna Beach
Hoag Hospital, Irvine
Hoag Hospital, Newport Beach
Voting closes Friday,
May 31. Cast your vote now at
www2.ocregister.com/
voteocbest/.
Don’t miss out on Cigna Employee
Assistance Program’s (EAP) two, one-hour
telephone seminars this month. For more
details and information to register, please
click on the links below:
Try It! Exploring New Things
Wednesday, May 8, 11 a.m.
Getting and Keeping Good Credit
Wednesday, May 22, 11 a.m.
Submit a Story:
Have something you’d like to see in a
future issue of The Huddle?
Submit your news and story ideas to:
[email protected]
SharePoint Webinar This
Wednesday
2013 Open Enrollment: May 3 – 18
Benefit Open Enrollment is in full swing now through Saturday, May 18 for
eligible employees. This is your chance to review benefit options and make
enrollment decisions that will be effective July 1, 2013 through June 30, 2014,
unless you experience a qualified change in status.
Action Items*
You will only need to elect benefits if you want to:
 Change your current options
 Enroll (or re-enroll) in a Flexible Spending Account (FSA) plan
 Change your covered dependents (if applicable)
If action is not taken during the open enrollment period, your current benefit
elections will remain the same for the new plan year with the exception of the
FSA plans, which require enrollment/re-enrollment each year.
*Please note: Physicians in Monarch Healthcare will no longer be available in
the Select Network HMO Plan. Employees enrolled in this plan with a Monarch
physician as their primary care physician (PCP) will need to change their PCP
with CIGNA before May 15, 2013.
Any change to the employee portion of rates/costs will automatically be applied
to your coverage.
Questions about enrollment? The Benefit Service Center is available
by phone 24 hours a day, 7 days a week. To speak with a benefits
representative, call (800) 306-4363.
Don’t miss this
month’s SharePoint
Wednesday training
workshop geared
toward CAREnet
editors, team site owners and general
users. This hour-long webinar will cover
topics on managing CAREnet content,
including publishing, updating and
restoring pages, as well as a review of
toolbar features.
If you missed last year’s workshops,
recorded videos are available on
CAREnet. If you have questions, email
Tim Odell, web development manager of
web integration, at [email protected].
Managing CAREnet Content
Wednesday, May 8, at 11 a.m. (PST)
Click here to attend the webinar.
 Meeting Number: 592 022 712
 Meeting Password: SP2010
Teleconference:
 (714) 704-6808
 Conference Pass Code: 7418
10 Things to
Know About the
California ICD-10
Collaborative
St. Joseph Health and
other California health care organizations
have formed the California ICD-10
Collaborative – a joint effort where the
member organizations share best practices
to help each other achieve a smooth
transition to ICD-10.
Click here to learn more about the
California ICD-10 Collaborative.
Read page 3 of the April 1 edition of The
Huddle for more information about ICD-10.