TH E F U LLE R CE NTE R FOR H OUS I NG HAI T I GU I D E BOOK CRO IX- D E S - BO U Q U E T S Updated July 2014 [email protected] | 229.924.2900 GLOBAL BUILDERS HAITI I NTRODU C T I ON | 2 Welcome from Fuller Center For Housing Haiti This guidebook contains useful information about Haiti and The Fuller Center for Housing. Please spend some time looking over the contents of this packet. Many of your questions will be answered within these pages. “Working with others is addictive. Now, I am always thinking about the smiles on the kids I have played soccer with or the hugs I have shared with new homeowners.” -Rob, Haiti volunteer Dear Global Builder Team Members, We want to welcome each of you to The Fuller Center for Housing and the Global Builders Haiti team. It is because of people like you that we are able to provide adequate shelter for people in need not only in Haiti but also worldwide. By taking the step to travel to Haiti you are opening up the door for your heart to change. We know that your participation in the building experience will be both personally rewarding and eye-opening as you work alongside your Global Builders team members, local participants, and homeowner family members. We at The Fuller Center for Housing greatly appreciate your willingness to participate as a team member in our endeavor to eliminate substandard housing in Haiti and across the world. Make sure to plan for an unforgettable cultural and spiritual experience! GLOBAL BUILDERS HAITI TABLE I NTRODU OF CONTE C T I ON NT S | 3 Background information General Information About the Fuller Center and Our Founders................................................................4 Country Information: Background, Housing Conditions, Area Info........................................................5-7 Logistics Area Information: Currency, Weather..........................................................................................................8 Emergency Contact Information..................................................................................................................8 Travel Logistics: Visa Requirements and Embassy Information..................................................................9 Accommodations: Meals, Lodging, Transportation, Security, etc..............................................................10 Safety Worksite Safety Tips....................................................................................................................................11 Centers for Disease Control Travel Tips......................................................................................................12 Department of State Safe Travel Tips..........................................................................................................13 Long-Term Impact Country Champions Program....................................................................................................................14 Packing Lists Individual Packing List..............................................................................................................................15 Group Packing List.....................................................................................................................................16 Frequently Asked Questions FAQ Overview.......................................................................................................................................17-19 Travel Insurance Benefit Guide.............................................................................................................................................20 Coverages and Claim Submission........................................................................................................21-22 Language Guide Common Words, Questions, and Phrases to Know..............................................................................23-24 GLOBAL BUILDERS HAITI TH E F U LLE R CE NTE R | 4 Millard Fuller & The Fuller Center for Housing History Millard Fuller was an ambitious and driven business man. By age 29 he was a millionaire. But in 1965, his life took a dramatic turn when his wife, Linda, told him she was leaving him. Together, they resolved to save their marriage, give away their fortune to help the poor and focus their lives toward God’s work with a renewed and exciting sense of purpose. At Koinonia Farm, the Fullers were inspired by down-home Christian philosopher Clarence Jordan, who inspired the principles behind their movement that homes for the poor should be built and sold at no profit and without interest charged. (Exodus 22:25). In 1976, they founded Habitat for Humanity, which has to date, built or renovated 400,000 homes worldwide for more than 2 million people. In 2005, the Fullers once again started over and launched The Fuller Center for Housing, which is currently building and renovating homes in 14 countries and 55 communities in the United States. Working toward a mission to help the more than 1 billion people worldwide who live in poverty housing and the 100 million who are homeless, the Fullers’ extraordinary commitment and legacy continues today through the hearts and hands of hundreds of thousands of volunteers who seek to build a better world, one house at a time. Foundation Principles: - We are part of a God movement, and movements don’t just stop. Mission Statement The Fuller Center for Housing, faith-driven and Christ-centered, promotes collaborative and innovative partnerships with individuals and organizations in an unrelenting quest to provide adequate shelter for all people in need worldwide. - We have been called to this housing ministry; we didn’t just stumble into it. - We are unashamedly Christian, and enthusiastically ecumenical. - We aren’t a church but we are a servant of the Church. - We are faith-driven, knowing that after we’ve done all we can do the Lord will help finish the job - something that requires us to stretch beyond our rational reach. - We are a grassroots ministry, recognizing that the real work happens on the ground in communities around the world through our covenant partners, so a large, overseeing bureaucracy isn’t needed. - We try to follow the teachings of the Bible and believe that it says that we shouldn’t charge interest of the poor, so we don’t. - Government has a role in our work in helping set the stage, but we shouldn’t look to it as a means to fund the building of homes. GLOBAL BUILDERS HAITI FCH HAI T I | 5 Housing Needs: Haiti has long been the poorest country in the western hemisphere. In a country with few building inspectors and poor construction techniques, it was only a matter of time before tragedy struck. When that tragedy appeared in the form of the January 2010 earthquake, the results were devastating. Thousands of buildings collapsed, killing 200,000 people and leaving well over a million people living in tent camps. The quake impacted some 3 million people in a country of 9 million. Today, tens of thousands are still living in tents and permanent housing is Haiti’s greatest need. Our volunteers are helping Haitians get back on their feet by building highly earthquake and hurricane resistant houses. Fuller Center Houses: In the community of Croix-des-Bouquets The Fuller Center for Housing has formed a convenant partner with Homes from the Heart. This convenant partner works hard with infill homes throughout the community. The homes are simple, single-room homes for each Haitian family. The houses are about 250 square feet and have a single-sloped roof to enable future expansion. However, the size does depend on the number of family members. Duplexes and triplexes are also built depending on the land available. The homes are modest but permanent and economical. Each home supports the local economy through the purchase of locally-available materials and the hiring of Haitian labor. The walls are made of cement blocks with a stucco overlay. GLOBAL BUILDERS HAITI FCH HAI T I | 6 Guidony and Ternelia Guillaume with their daughter Eunice stand in front of their new Fuller Center home An estimated one million people like the Guillaumes were displaced after the earthquake. But with the help of the Fuller Center, the Guillaumes were able to build a new home. Partner Families: The Fuller Center seeks to offer an opportunity, not a hand-out. As such, families are required to own their own land and partner by suppling their own labor, termed sweat equity, into their home. During the building of their home at least 3 to 4 family members must be present to help with the building process at all times. Homes are usually completed within 1 to 2 weeks. GLOBAL BUILDERS I N FO ABOUT HAI T I ~| 7 HAITI Demographic Statistics Education System: (CIA World Factbook) Haiti does have a free education system, however, over 75% of the educational programs in the country are offered by either private and/ or parochial schools. Even though public education is free only 65% of children are ever enrolled in primary school and only 55% in secondary school. From the 55% of the children only 63% will even complete their secondary education. Population: 9,719,932 (2011 est.) Nationality: Noun: Haitian(s), Adjective: Haitian Age Structure: (2010 est.) 0-14 years: 38.1% (male 1,735,917; female 1,704,383) Foreign Trade: 15-64 years: 58.5% (male 2,621,059; female 2,665,447) 65 years and over: 3.4% (male 120,040; female 188,690) Haiti, on the island Hispaniola Life Expectancy at Birth: (2011 est.) Total population: 62.17 years Male: 60.84 years Female: 63.53years Median Age: (2010 est.) Total: 21.1 years Male: 20.9 years Female: 21.4 years Population growth rate: 0.787% (2011 est.) Languages: Foreign trade represents around 50% of Haiti’s GDP. This comes with the low cost from customs as well as being free from many trade barriers. In 2009, $524 million dollars were received from exports of oil, cocoa, coffee, clothing and fruit such as mangoes. Around 70% of these exports come directly to United States. French (official) Religions: Haitian Creole (official) – A combination of French Creole with African, Spanish, and Taíno influences Roman Catholic – 80% Spanish (non-official) Protestant – 16% (Baptist 10%, Pentecostal 4%, Adventist 1%, other 1%) Other – 3% None – 1% Literacy: (2008 est) Birth rate: 24.4 births / 1,000 population (2011 est.) Definition: Age 15 and over that can read and write Death rate: 8.21 deaths / 1,000 population (2011 est.) Total Population: 61.0% Male: 63.8% Female: 58.3% Ethnic Groups: Black 95%, Mulatto and White 5% GLOBAL BUILDERS HAITI AREA INFORMATION | | 8 Money Haiti Emergency Contacts Weather The official currency of Haiti is the gourde, which has a variable exchange rate (currently approximately 40 gourdes to the U.S. dollar). Visitors will notice that most establishments in Haiti price items in an unofficial currency known as the “Haitian dollar.” (One Haitian dollar is equivalent to five gourdes.) Others give prices in gourdes or even in U.S. dollars. It is always a good idea to clarify with vendors which currency -- the gourde, Haitian dollar, or U.S. dollar -- is being used in a given transaction, as price tags often bear a number without indicating currency. Michael Bonderer November – March Day: 70s to 80s Nights: 60s to 70s Currency Exchange mbonderer@fullercenter. org Skype: michael.bonderer June – August Day: 80s to 90s Redeem Dieudonne Rain Season: May – July [email protected] Cell: 011-509-3641-3019 Hurricane Season: July – October U.S. Emergency Contacts Church Dress Ryan Iafigliola Men: Men are expected to wear dress pants (not jeans), and they often wear a necktie. Men do not wear hats or shorts in church. Dir. of Int.l Field Operations [email protected] US Cell: 440.829.1345 $1 US Dollar = 40 Haitian Gourde Office: 229.924.2900 Local Emergency Numbers David Snell Fire: 114 Fuller Center President Police: 114 [email protected] Ambulance: 118 US Cell: 229.942.2861 Phone Facts Mobile phone calls within Haiti Dial xxxx-xxxx Calling Haiti from the U.S. Landlines: 011-509-2xxx-xxxx Cell phone: 011-509-3xxx-xxxx or 011-509-4xxx-xxxx Calling U.S. from Haiti Dial 00 + 1 + (xxx) xxx-xxxx Office: 229.924.2900 Women: Women are expected to wear a skirt or dress and do not wear pants, shorts, low cuts, or any exotic wear. It is also customary that ladies wear a head covering - a simple hat will do - in services. Haitian Traditional Foods Du riz a pois (Rice and Beans) Du riz a poulet (Rice with Chicken) U.S. Embassy - Haiti Soup Joumou (Squash Soup) Tabarre 41, Route de Tabarre Port-au-Prince, Haiti Tassot et Banane Pesé (Fried Goat and Plantains) Telephone: 011-509-2229-8000 Lodging after hours Emergencies: 011-509-2229-8122 Fax: 011-509-2-229-8027 Villa Mamika #3, Duval 24, val des lauriers Croix-des-Bouquets, Haiti Phone: 001-786-220-3095 GLOBAL BUILDERS HAITI LOG I S T I C S I | 9 Visa Individuals with a United States or Canadian passport are not required to hold a tourist visa. However, there is a $10 tourist tax that you will need to pay upon entering the country. Foreigner’s Registration at their Embassies All foreigners residing in or visiting Haiti are strongly encouraged to register with their Embassy. Our Global Builders program registers all American volunteers with the U.S. Embassy. For contacts please see below. Registration helps the Embassy provide important services to their citizens abroad. This includes: issuing a replacement passport, locating individuals in cases of family emergencies, relaying important travel and safety information about the region, and other administrative services related to personal documentation. Embassy of the United States of America British Honorary Consulate Tabarre 41, Route de Tabarre Port-au-Prince, Haiti 337 Route de Delmas 72-73, Port-au-Prince, Haiti 2 Impasse Claudinette, Pétionville P.O. Box 1147 Port-au-Prince, Haiti Telephone: 011-509-2229-8000 Telephone: 011-509-3744-6371 Telephone: (+509-1) 257-6131 Fax: 011-509-2-229-8027 Register at: www.locate.fco. gov.uk/locateportal/ Fax: (+509-1) 257-4131 Website: travelregistration. state.gov/ibrs/ui/ The Fuller Center office will register each Global Builders participant with a U.S. passport. There is no need for individuals with U.S. passports to register twice. The Consulate of Canada Delmas between Delmas 75 & 71 Porti-au-Prince, Haiti Phone: (509) 249-9000 Fax: (509) 249-9920 (Embassy) and (509) 249-9928 (Immigration) Email: [email protected] Web Site: www.canadainternational. gc.ca/haiti/ *LOCATE is a free service provided by the Foreign and Commonwealth Office for British nationals travelling to or living outside of the United Kingdom. The details you provide when you register will help our embassy and crisis staff contact you and give you better assistance in an emergency such as a natural or manmade disaster or civil disturbance Office of Overseas Citizens For use by your family if they need to reach you for an emergency back home and don’t want to call an international number. Learn more on page 12: 1-888-407-4747 (business hours) 202-647-5225 (after hours) Embassy of Germany Email: [email protected] Embassy of France 51 rue Capois BP 1312 Port au Prince, Haiti Phone: +509-29-99-9000 +509-29-99-9018 Fax: +509-29-99-9001 Email: [email protected] Website: www.ambafrance-ht.org/ GLOBAL BUILDERS HAITI ACCOM MODAT I ON F| 10 Meals Transportation All three meals are included in the trip cost. Breakfast and dinner will be served at the hotel while lunch will be brought directly to the build site. We strongly advise groups that for food safety reasons all meals should come from country hosts and not purchased from street vendors. Members of a team should coordinate their flights with the help of their team leader. All members should arrive within 90 minutes of each other - ideally on the same flight. Participants need to arrive before 2:00 pm to avoid being on the road at night in Haiti. Therefore it is important that flights are coordinated with the team leader to ensure that they arrive together. Drinking Water Water in Haiti is not clean and should not be consumed by foreigners. Drinking water will be provided by Homes from the Heart at the build site and at the housing facilities. The water is provided in a cooler so it is important to bring a water bottle with you. When traveling, make sure not to drink anything with ice, because ice is usually made with unclean water. Airport: Bathroom Facilities Port-au-Prince (PAP) Public restrooms often do not have toiletries so please bring a couple of small packages of Kleenex with you. All members must arrive before 2:00 p.m. Basic facilities are provided at the build site and at your housing options. Shower facilities do not always have hot/warm water so be prepared for a quick cold shower. It may be a good idea to bring along flip-flops to shower in as well. Security Staff members pick up volunteers directly at the airport. We host volunteers in facilities with their own special security. As needed during the day, we also hire additional security guards to be with the group during transportation and to be present at the worksite. GLOBAL BUILDERS HAITI The Fuller Center requires that you protect your eyes with safety glasses when using power tools. Safety glasses are also recommended when nailing. Use ear and eye protection when using power saws for prolonged periods of time. Wear clothing appropriate for the task. Do not wear loose-fitting clothes around power saws. Wear work boots that protect from falling objects and resist nail penetration as well as have a non-slip sole. Hard hats are required when working in an area where items could fall or be dropped from above. Guards on saws must be in place when operating. Tools must be in a safe condition. Know where the drinking water and first aid kit are located. Tell your team leader immediately in the event of an injury. Select the correct tool for your work. Carry only those you need. Think and concentrate on your task. If you are uncertain about how to do a task, or how to operate a power tool, ask your team leader. Remove nails from discarded lumber. Do not leave loose objects on the roof or on ladders or scaffolding. Keep your tools in your tool belt when they are not in use. When working on a roof, secure all building materials to prevent items from sliding off. Sweep sawdust and debris off the roof frequently. Let workers below know when you are sweeping or throwing materials off the roof. WORKS I TE SAF E T Y M | 11 Power Saws: Health Care Avoid “binding” the blade of any saw. When a blade binds it kicks the saw back toward the operator. Use two hands to hold a circular saw. Firmly secure/hold the material being cut. Have another person help you firmly secure/hold the material being cut. Make sure you have a solid footing. Do not overreach. Keep electric cords out of the way of the saw. Your health is one of our major concerns. We strongly recommend that you seek professional medical advice to insure that you are healthy enough to handle hard work in a hot and dry climate. Please bring all medication needed while you travel. It is also important that you bring all of your medications being taken or those needed to be taken in special circumstances, because they may not be easily available in Haiti. Ladders: Use a ladder that will reach the work. An extension ladder should extend three feet (3’) above the step-off point. Move the ladder with your work. Avoid overreaching. The base of an extension ladder should be 1’ out from the wall for every 4’ of height. Place stepladders on solid, level footing. Do not work at a height beyond which you are comfortable. Utility Knives: Keep hands out of the path of the blade. Always retract the blade when not in use. Trash/Rubbish & Debris: Keep the work area clean. Be sure to re-stack unused building materials or serviceable scraps. Put all trash and debris in a trash container or a designated trash area. Sweep out the house regularly. For your safety on the construction site, it is important that you are upto-date with your tetanus shot or have one administered prior to your arrival in Haiti, upon advice of your doctor. State Health Department Recommendations For more information visit: wwwnc. cdc.gov/travel/destinations/haiti. htm First-Aid There will be a first aid box on site for any worker who becomes ill or injured at the construction site. In the event of a serious illness or injury, arrangements for transportation to the local hospital will be made. GLOBAL BUILDERS CDC TR AVE L T I PS M | 12 HAITI “Boil it, cook it, peel it, or forget it” If you drink water, buy it bottled or bring it to a rolling boil for 1 minute before you drink it. Bottled carbonated water is safer than uncarbonated water. Ask for drinks without ice unless the ice is made from bottled or boiled water. Avoid popsicles and flavored ices that may have been made with contaminated water. Eat foods that have been thoroughly cooked and that are still hot and steaming. Avoid raw vegetables and fruits that cannot be peeled. Vegetables like lettuce are easily contaminated and are very hard to wash well. When you eat raw fruit or vegetables that can be peeled, peel them yourself. (Wash your hands with soap first.) Do not eat the peelings. Avoid foods and beverages from street vendors. It is difficult for food to be kept clean on the street, and many travelers get sick from food bought from street vendors. Sun Exposure Bug Bites Travelers spending time outdoors are exposed to the sun’s harmful ultraviolet (UV) rays, even on cloudy days. Travelers are at an increased risk when traveling near the equator, during summer months, and at high altitudes. Reflection from the snow, sand, and water increases exposure, so consider sun safety during outdoor activities including snow skiing, spending time at the beach, swimming, and sailing. Bugs (including mosquitoes, ticks, and some flies) can spread a number of diseases. Many of these diseases cannot be prevented with a vaccine or medicine. You can reduce your risk by taking steps to prevent bug bites. Protect yourself from the sun: -Stay in the shade, especially during midday hours. -Wear clothing to protect exposed skin. -Wear a hat with a wide brim to shade the face, head, ears, and neck. -Drink plenty of fluids. -Wear sunglasses that block both UVA and UVB rays. -Use sunscreen Protection against Ticks and Mosquitoes: Use a repellent that contains 20% or more DEET for protection that lasts up to several hours. Products containing DEET include Off!, Cutter, Sawyer, and Ultrathon. Always follow product directions and reapply as directed. If you are also using sunscreen, apply sunscreen first and insect repellent second. Follow package directions when applying repellent on children. Avoid applying repellent to their hands, eyes, and mouth. If you are bitten by mosquitoes: -Avoid scratching mosquito bites. -Apply hydrocortisone cream or calamine lotion to reduce itching. Dog & Cats The main threat from dogs and cats is rabies. Rabies is spread in the saliva of an infected animal, so the only way to prevent it (other than vaccination) is to avoid being bitten, scratched, or licked by any animal. Although any mammal can get rabies, dogs are responsible for most rabies deaths. If you are bitten or scratched: Immediately wash the wound with plenty of soap and water, and see a doctor as soon as possible. Rabies is almost always fatal if an exposed person is not promptly given rabies shots. GLOBAL BUILDERS HAITI SAF E TR AVE L T I PS M | 13 U.S. Department of State’s Traveler’s Checklist An overseas trip requires careful planning to ensure you have a safe and meaningful exprience. Fortunately, the U.S. Department of State has put together a list of important steps to take to help you prepare for your adventure. To see their entire list and to view country specific details you can visit their website at: http://travel.state.gov/content/passports/english/go/checklist.html Pre-trip and Arrival Your Health ☑ Beware of any travel alerts and warnings ☑ Health Experts Recommend - http://travel.state.gov/content/passports/english/alertswarnings.html ☑ Do you have all required travel documents? - Up to date passport: most countries require the passport to be valid for at least six months beyond the dates of the trip ☑ Are you prepared for an emergency? Vaccinations for travel to some countries - Please check with the experts at the Centers for Disease Control for advice and information: http://wwwnc.cdc.gov/travel - Make sure you and your family back home have all the emergency contact numbers that are located on page 7 of this guidebook. - For an emergency back home, families can also call the Office of Overseas Citizens Services in Washington D.C. and the State Department will relay the message to the consular who will then locate you. Contact information is located on page 8. ☑ Does your health insurance cover ☑ Pack Smart ☑ Are you taking Prescriptions? - Pack light - Don’t show signs of wealth: bring a minimum number of valuables and plan places to conceal them - Use covered luggage tags to avoid casual observation of your identity and nationality - Avoid packing IDs, tickets and other vital documents in locations you won’t be able to see at all times ☑ Do you have photocopies of your itinerary and travel documents? - Make two copies of your travel documents in case of an emergency. Leave one with a friend or family member at home. Carry the other copy with you stored separate from the orginals. Documents to make copies of include: - Passport - Itinerary - Foreign Visa (if applicable) - Airline Ticket you outside the U.S.? - We provide travel insurance which does have medical coverage but it is still good to learn what services your own insurance may provide. - Pack enough to last your entire trip including some extra - Carry medications in their orginal labeled containers and pack them in your carry on bag since checked baggage can get lost or delayed. - If country has restrictions on certain carry on items you can get a letter from your physician in case you are questioned. Your Safety in Country ☑ Prepare to Handle Money Overseas - Check and understand the exchange rate - Notify your bank and credit/debit card provider that you are going to be traveling overseas - Do not flash large amounts of money when paying a bill ☑ Travel in pairs and avoid traveling at night ☑ Learn about local laws and customs GLOBAL BUILDERS HAITI COUNTRY CHAMPIONS ~ |14 What Are Country Champions: You’ve gone, seen and been changed, so why stop now? Becoming a country Champion allows you to continue making an impact in Haiti long after arriving home. For many this journey will touch their heart, change their outlook on life and affect their values. It’s so easy to come home and fall back into old routines and patterns of life without implementing lasting change. This is where Country Champions come into play. It allows your Global Builders trip to be just the beginning. It’s real simple; commit to a monthly gift and a personal change and keep the momentum alive! During your trip you will receive a postcard inviting you to join the program. It’s as easy as filling out the card, putting a stamp on it and dropping it in the mail box. More information about the program can be found by going to www.fullercenter.org/global-builders/champions. Monthly Giving: Personal Change: Donations are vital to keep the work in Haiti going yearround. Just think about this: If 12 people on your team donated $35 a month, together you would be able to build a house every year. Now imagine the impact that would have on the families, how could you say no? During your trip you are sure to be changed, but how will it show once you arrive back home? For example, you can volunteer your time locally, change your spending habits, or maybe do local cross-cultural outreach. Whatever it is, commit yourself to it while in Haiti by writing down one specific change on the postcard provided. We’ll use them for encouragement and inspiration. GLOBAL BUILDERS HAITI PACKI NG LI S T Z | 15 Below is a list of recommended items to pack for a 1-week trip to Haiti. We have tried to create a complete list that will meet your needs while reducing excess. The Fuller Center is not responsible for lost or stolen items, so please leave all unnecessary electronics and other valuables at home. Since luggage may be delayed by the airlines, bringing all your luggage in your carry-on is ideal. Sharing common items like bug spray and sunscreen amongst your group can help save space. If you must bring checked luggage, we recommend bringing 2 days’ clothing and all necessities in your carry-on. To help you find a checked bag quickly, you may wish to mark your bag with bright tape. Documents: Passport Cash Return plane reservations Toiletries: No Visa is required for Haiti for 90 days or less $100 on hand, including some small bills for tips, never hurts. But you shouldn’t need much of it. You can’t count on having a printer available Clothing: T-shirt Shorts Underwear Socks Pants Closed toes shoes Sleep wear Light shoes Hat Shirts you don’t mind getting dirty 3 work and 1 clean pair We think you know what you need… For the worksite. It gets very hot - shorts are acceptable. For construction Light shorts and t-shirt. For wearing in the evenings Wide brim protects face and neck. It’s also custom for women to wear a hat in church. Swim suit In case an opportunity presents itself! Men: Dress pants For church. Men asked to wear a & shirt, tie necktie. Women: Skirt or For church or other formal events. dress Women do not wear pants to church in Haiti. Bandanas Can be used to help keep you cool. (Optional) Prescriptions If needed Deodorant Shampoo & Soap Hotel size works great Tooth Brush Tooth Paste Small travel size Gear: Flashlight Hand Sanitizer Luggage Lock Sun Glasses Camera Work gloves Rain Coat / Poncho Journal Small day bag Book Water bottle Mosquito nets (optional) Ear plugs (optional) Headlamps work great Small container TSA approved There are afternoon rains most days, but you can live through them without this. To help remember your experience. Backpacks are handy - again not required. For passing downtime For refilling from 5-gallon bottled water containers all week. Most volunteers don’t use them, but they aren’t provided & should be brought if wanted It can be noisy sleeping near the tent camp Leave Behind: Expensive-looking watches Jewelry Signs of wealth GLOBAL BUILDERS HAITI GROUP PACKING LIST Z | 16 Documents: Miscellaneous: Emergency contacts Insurance Cards Crisis Manual (Team Leader) Snacks Peanut Butter & Jelly Powdered Gatorade Large containers to refill small ones Small Personal Tools (optional): (Team Leader) Gear: Hand Sanitizer Bug spray Sun screen Wet wipes Hand lotion Granola bars, trail mix, etc… Probably not needed, but always handy as a snack or back-up meal plan Other electrolyte replacement powders work as well, like Emergen-C and Nuun. work gloves tape measure 2’ level hand saw battery power tools mini sledge hammer wire cutters (lineman pliers) tool bag utility knife and blades tool belts concrete gloves hammer chaulk line masonry trowels hack saw concrete chisel concrete float tin snips extension cord carpenter pencils duct tape GLOBAL BUILDERS HAITI FAQ OVE RVI E W Q| 17 1. What is a typical schedule? Be ready to be flexible! Schedules can change quickly in Haiti. Rainstorms, communication, material supplies and more are unpredictable. We work hard to consider all the possibilities in order to plan for an enjoyable and productive workweek. All trips will last one week, typically Saturday through Saturday. Sunday offers a chance for attending a Haitian worship service. Saturday or Sunday afternoons there will be opportunity for some of the limited R&R available in Haiti, which must be coordinated in advance. During work days, a typical schedule will look like this: 6:00am - Devotions (optional) 7:00am - Breakfast 3. Do you have any special packing recommendations? This guide includes a packing list to help with recommendations. For those planning on attending worship services, please note that at church services in Haiti men are expected to wear dress pants (not jeans), and they often wear a necktie. Men do not wear hats or shorts in church. When in church the women are expected to wear a skirt or dress and do not wear pants, shorts, low cuts, or any exotic wear. It is also custom that ladies wear a head covering - a simple hat will do - in services. Our partners in Haiti ask that participants leave all jewelry at home, with the possible exception of wedding rings. 8:00-1:00pm - Worksite 1:00-2:00pm - Lunch (on site) 2:00-4:00pm - Worksite 6:00pm - Dinner 7:00 - Debriefing 9:00 – Bedtime 2. Will we have a chaperone or an interpreter? Yes, our staff is dedicated to making sure the group has a good experience and translators are included. Nevertheless, more than the words we say, working side-by-side with partner families and other Haitians to improve lives is a language that transcends barriers. 4. Can we bring any supplies, medicine, or toys with us? If so, what can we bring? Here is a list of items our partners could use: Children toys, bubbles, soccer ball, 39 gallon contractor strength clean-up trash bags, twin sheet sets and pillow cases, bath towels and wash cloths, hand soap and shampoo, paper plates and cups, plastic utensils, flash lights, AA, AAA, C and D batteries, children’s shoes, children’s clothes, children’s vitamins (not expired), candies, peanut butter and jelly, paint brushes and rollers, paint trays, note pads, pens and pencils, French Bibles, English Bibles and Creole Bibles. Any or all help is appreciated! 5. What security is provided? Staff members pick up volunteers directly at the airport. We host volunteers in facilities with their own special security. During the day the team will have trusted Haitians buildings and working alongside the team. GLOBAL BUILDERS HAITI FAQ OVE RVI E W Q| 18 6. Who are the families we’re building with? Generally speaking, how were they impacted by the quake? 10. How do arrivals work? Will we be met at the airport? How will we get to where we’re staying? Our main focus is working with families who lost their homes - and more - during the earthquake. Permanent housing remains perhaps the greatest need in Haiti, with over a million Haitians living in simple tents or shelters made of scrap wood or metal. During the rainy season, families use layers of tarps over the roofs and set the tents on layers of old broken concrete block to attempt to prevent flooding. This affects every aspect of their lives. We are building on the land owned by each family. Members of a team should coordinate their flights with the help of their team leader. All members should arrive within 90 minutes of each other - ideally on the same flight. Participants should arrive before 2:00 pm to avoid being on the road at night in Haiti. 7. Will the homes we’re building withstand the next earthquake? Because of the likelihood of aftershocks in the years to come, this is a top priority of our building efforts. We have experience building homes around the world. Monitoring and improving quality control--for example, preventing shortcuts in the mixing of cement and carefully reviewing techniques with our masons--will help create more resilient structures. 8. Is insurance provided with this trip? Yes. As part of The Fuller Center’s Global Builders program, all registered participants will be enrolled in our emergency travel medical insurance program. An insurance benefit guide is included in this guidebook. Please note that the volunteer is responsible for up to the $250 deductible. A sample Certificate of Insurance and its corresponding details can be obtained by emailing [email protected]. Your team leader will also be sent a copy of your insurance card. Please note that this is not the same as trip cancellation insurance which can often be purchased from your airline. 9. Do I need any special shots prior to leaving? You might. Please check with the experts at the Centers for Disease Control for advice and information. wwwnc. cdc.gov/travel/destinations/haiti.aspx The host location is about 1.5-3.0 hours from the airport, so it is important that flights are coordinated with the team leader to ensure that they arrive together. After exiting customs you will be greeted by a staff member. Please look for a sign or someone wearing a Fuller Center or Homes from the Heart shirt. 11. How will we get around during the week? We rent transportation for each trip. This includes pick-up and drop-off for the team from the airport and to drive the team during the build week. 12. Where will we be staying? Does it have electricity, running water & bathrooms? Groups will be staying at a local hotel, that will meet the basic needs mentioned in the question. Most of the facilities do have some Internet access, but it comes and goes and so we would recommend that our groups come expecting not to have any. 13. Will we be able to do any laundry while we’re there? If needed, a local worker can be hired to do the laundry, but since trips are only one week, you might as well pack as though you will not be able to do laundry. GLOBAL BUILDERS HAITI FAQ OVE RVI E W Q| 19 14. Should we bring toiletries, bed linens, towels, blankets, etc? Bed linens are provided and additional blankets are probably not needed in the hot climate. Each participant should bring his or her own toiletries. 15. Are mosquito nets needed? Are they provided? Mosquito nets are not provided, and whether they are needed or not is a matter of personal discretion. Most American visitors have chosen to use bug spray or put dryer sheets near beds to help keep mosquitoes away. However, team members can bring their own mosquito net if they prefer. 16. How are meals, food, & water handled? Food and water must be handled carefully in Haiti, and so whether from reputable hotels or cooks whose standards and methods we are familiar with, we work hard to ensure that groups will have safe and nutritious, albeit fairly simple, meals. We provide three meals per day – typically breakfast and dinner where you are staying and lunch on the work site. Purified water is also always available and provided, usually in five-gallon containers, so you will want to bring your own reusable bottle. 17. What type of work can we expect to do? Come ready for anything. Work could include laying block, clearing rubble, applying stucco, cutting rebar, mixing concrete, or other tasks. Every job is important. Expect it to be sunny and HOT. Shade is limited. Heavy water consumption is a must all day long. You may want to bring electrolyte replacement powders. 18. Are there any tools we should bring? We will provide the tools you need, but extras never hurt. Some suggested tools include: a hammer, tape, chalk line, 2’ level, trowels, hand saw, battery-powered tools, concrete float, wire cutters (lineman pliers), tin snips, tool bag, extension cord, utility knife and blades, carpenter pencils, and tool belts. 19. Will we have days off from the build? Sunday is a non-working day. If coordinated in advance, a group may want to set aside one day for R&R. 20. What can we do on Sunday or an offday? Are there any r&r opportunities? If desired, we can help arrange for the group to attend a Haitian church service. Services usually run from 8 a.m. to 11 a.m. on Sunday morning. R&R opportunities are limited in Haiti but options are available to travel to either a local or public beach as well as visiting the local mountain overlook. Either option can be arranged while in country. GLOBAL BUILDERS H ACenter I T I of Housing I N S . B E N E F I T GU I D E | 2 0 The Fuller 2013 Benefit Guide Thank you for choosing Seven Corners to service your international health insurance needs. Our goal is to provide you with complete, efficient, and helpful service. We have created this Benefit Guide as a quick reference tool for your benefits. This Benefit Guide is a summary of emergency information and instructions; it is not a substitute for your review of the Certificate of Insurance which has been provided. For a full and detailed explanation of benefits, provisions, and exclusions from which claims are processed and coverage determinations made, please refer to the official Certificate of Insurance. If you do not have a copy of the Certificate of Insurance, please immediately contact Seven Corners for another copy. Group Number: LON12-120213-01TM Your ID card contains important contact information and your individual certificate number, which you will need when you contact us. Finding a Provider: U.S. and International PPO information for your plan can be found here: http://www.multiplan.com/search/search-2.cfm?originator=84453 (U.S. providers only) Available by phone from our Assist Department 24/7 Inside the United States: 1-800-690-6295; Outside the United States: 0-317-818-2808 (Collect) Fax: 1-317-815-5984 E-Mail: [email protected] A complete list of international providers is also available at Wellabroad.com Wellabroad.com: Our real-time, information-rich Web site offers quick and easy access to important and varied travel information free to our insureds. It contains travel advisories and warnings as well as country-specific background information including entry requirements, languages, and airport locations. The site also provides common travel resources such as international area codes, language tools and currency and time zone converters. You will find a complete listing of international providers here as well. MyPlan: This service area provides information about your eligibility, preferred providers, and claims (including Explanation of Benefit forms). You may also contact us through this area. Instructions for accessing MyPlan are provided on your ID card. Understanding Your Benefits: Attached you will find a brief Schedule of Benefits with detail on your deductible, coinsurance, and benefits. Pre-Notification Guidelines: Your complete benefits often require that you give notice to Seven Corners either before or within 48 hours of receiving treatment. You must notify Seven Corners through our Assist department at the contact information shown above by phone, fax, or e-mail. 1. You (or someone on your behalf) must notify Seven Corners 48 hours before a scheduled, non-emergency hospital admission anywhere in the world. 2. You (or someone on your behalf) must notify Seven Corners within 48 hours of an emergency hospital admission anywhere in the world. 3. You (or someone on your behalf) must notify Seven Corners 48 hours before incurring any expense in excess of US$1,000 within the United States. Failure to pre-notify as stated will result in a reduction of benefits and/or an additional deductible. Pre-notification does not guarantee payment of benefits. This Benefit Guide is provided as a quick reference for emergency information and instructions. For a full and detailed explanation of benefits, provisions, and exclusions from which claims are processed and coverage determinations made, please refer to the official Certificate of Insurance available from Seven Corners. GLOBAL BUILDERS The Fuller Center of Housing HAITI Schedule of Benefits I N S . B E N E F I T GU I D E | 21 All Coverages and Plan Costs listed in this Evidence of Benefits are in U.S. Dollar amounts. U.S. Coverage Medical Maximums Deductible Coinsurance Hospital Indemnity Excluded $250,000 per person per Period of Coverage (age 80+, maximum limited to $15,000) $250: Deductible is per person per Occurrence. Traveling Outside the United States: After You pay the Deductible, the plan pays 100% to the selected Medical Maximum. Home Country and Home Country Extension of Benefits will be provided with the following Coinsurance if the U.S. is your Home Country: After You pay the Deductible, the plan pays 80% of the next $5,000 of eligible expenses, then 100% to the selected Medical Maximum. $150 per night, up to a maximum of 30 days (Applicable to individuals traveling outside the United States only) Dental (Accident Coverage) Dental (Sudden Relief of Pain) Emergency Medical Evacuation/Repatriation Return of Mortal Remains To a maximum of $500 (Available to programs purchased for 1 month or more.) To a maximum of $250 (Available to programs purchased for 1 month or more.) $100,000 (in addition to the Medical Maximum) $25,000 Return of Minor Child(ren) Emergency Reunion Local Ambulance Benefit Accidental Death & Dismemberment $50,000 $50,000 $5,000 $50,000 principal sum for Insured Loss of Checked Baggage Interruption of Trip Home Country Coverage $500 $5,000 Incidental Trips to The Home Country: Up to $50,000 Home Country Extension of Benefits: Up to $5,000 Up to $20,000 (Applicable to U.S. and Canadian citizens traveling outside the United States; Age 65+, up to $2,500) Included 180 days Unexpected Recurrence of a Pre-existing Condition Hazardous Sports Benefit Period Claims Submission Documents required for submitting a claim include the following: 1. Completed Proof of Loss (Claim form) - can be found at: http://www.sevencorners.com/forms/ProofofLossForm.pdf 2. Detailed bills for services received. 3. Receipts for payments made. 4. Any other supporting medical documentation pertinent to the claim. Claims documents may be submitted via postal mail, fax, or email: Seven Corners, Inc. Attn. Claims 303 Congressional Blvd. Carmel, IN 46032 UNITED STATES Fax: (+01) 317-575-2256 Email: [email protected] Claims which do not require additional medical documentation are processed within 30-45 days of receipt. Member reimbursement may be issued via bank check or wire transfer, depending on the member’s preference. It is important to answer all questions on the claim form with as much detail as possible. Currency conversions for claims are paid based on the exchange rate for the U.S. dollar on your date of service. This Benefit Guide is provided as a quick reference for emergency information and instructions. For a full and detailed explanation of benefits, provisions, and exclusions from which claims are processed and coverage determinations made, please refer to the official Certificate of Insurance available from Seven Corners. GLOBAL BUILDERS The Fuller Center of Housing H AAssist I T ICenter Services INS. Seven Corners B E N E F I T GU I D E | 2 2 Travel Medical Assistance services TheFuller Center of Housing Medical evacuation/repatriation Medical referral and case monitoring Seven Corners Assist Center Services Return of mortal remains TravelIntelligence Medical Assistance Travel Servicesservices messaging alerts Text Medical evacuation/repatriation networkand directory Provider Medical referral case monitoring Online Returnforums of mortal remains Trip Management Travel IntelligenceAssistance Services Services and missed Trip Textdelay messaging alerts connection coordination Hotel Provider directory andnetwork flight re-bookings stolen and/or damaged baggage and baggage delay assistance Lost, Online forums TripManagement Assistance Emergency return travelServices arrangements Trip delay and missed connection coordination Lost travel documents retrieval or duplication Legal, Hotel embassy and flightorre-bookings consulate referrals Currency Lost, stolen and/or damaged baggage and baggage delay assistance conversion assistance Information Emergency return travel arrangements on local medical and travel advisories 24-Hour Assist Services Lost travel documents retrieval or duplication implementation all travel medical assistance and trip management assistance services Immediate Legal, embassy or consulateofreferrals Emergency Currency conversion assistance prescription services Multilingual Information services on local medical and travel advisories Worldwide Provider Network Access 24-Hour Assist Services Assist Immediate implementation of allstandard travel medical assistance and triptomanagement assistance services with all levels of care from medical appointments, emergency medical evacuations include physician, hospital, and travel arrangements Services Emergency prescription services of specialists to render care for all travelers Staff Multilingual services Worldwide Provider Network Access Relationships with providers and hospitals all around the world No Assist withcare all levels of care from standard medical appointments, to emergency medical evacuations hassle coordination Unparalleled Service Services include physician, hospital, and travel arrangements understanding of cultural language challenges Thorough Staff of specialists to render care forand all travelers services Individualized Relationships and withimmediate providers and hospitals all around the world To Contact Sevencare Corners Assist No hassle coordination InsideService the United States: 1-800-690-6295; Unparalleled Outside the United States: 0-317-818-2808 (Collect) Thorough understanding of cultural and language challenges Individualized and immediate services E-Mail: [email protected] To Contact Seven Corners Assist Inside the United States: 1-800-690-6295; Outside the United States: 0-317-818-2808 (Collect) E-Mail: [email protected] This Benefit Guide is provided as a quick reference for emergency information and instructions. For a full and detailed explanation of benefits, provisions, and exclusions from which claims are processed and coverage determinations made, please refer to the official Certificate of Insurance available from Seven Corners. GLOBAL BUILDERS L ANGUAGE GU I D E L| 2 3 HAITI Usually you will be able to find somebody around who is willing to help you express yourself. However, it is convenient to have some knowledge of the pronunciation and some basic words. Creole is written phonetically. Each letter is pronounced, and each word is spelled as it is pronounced. Creole has only been recognized as the official language of Haiti in the last few years. Therefore, there are many different ways in which the Haitians write and spell Creole words. The following is a pronunciation guide using this standard; most of the sounds are French. Time: Yesterday Today Tomorrow This morning This afternoon This evening Monday Tuesday Wednesday Thursday Friday Saturday Sunday Numbers: Ye Jodia Demen Maten an Apremidi a Aswe a Lendi Madi Mekredi Jedi Vandredi Samdi Dimanch One Two Three Four Five Six Seven Eight Nine Ten Pleasantries: Good morning Good afternoon/ evening How are you? Good (Most common response) Yes No Thanks No, Thanks Please You’re Welcome No problem Ok Excuse me I’m sorry Items: En De Twa Kat Senk Sis Sèt Uit Nèf Dis Hammer Bucket Ladder Nail Mato Bokit nechèl Klou Questions: Bonjou Bonswa Koman ou ye? N’ap boule Wi Non Mesi Non, mesi Souple Merite Pa gen pwoblem Oke Eskize mwen Mwen regret sa Why? Where? What? When? Who? How? Which? How much?/many? Do you speak English? You understand? What is that in Creole? How old are you? Where do you live? Do you have children? Where are we? Poukisa? Kote? Kisa? Kile? Ki moun? Kijan? Kiles? Konben Eske ou pale angle Ou konprann? Kijn yo rele sa an kreyol Kilaj ou? Kote ou rete? Eske ou gen pitit? Kote nou ye? GLOBAL BUILDERS HAITI L ANGUAGE GU I D E L| 2 4 Clarifications / Commerce: Problems: There is / are… There is / are not any I don’t have any That’s right A litte bit A lot There are a lot of… Here There Not now Everywhere Nothing Almost Now We are looking for… Please give me… Divide this among you We would like to eat You ok? I’m not too well I’m sick Where does it hurt? I cannot eat / sleep I’m dizzy I need something for this out You have AIDS I’m hungry I’m very thirsty Gen… Pa genyen Mwen pa genyen Sekonsa Piti piti Anpil Gen anpil… Isit La Pa kounye Toupatou Anyen Preske Kounye Nou ap chache Souple, ban mwen Separe sa ant nou Nou ta vle manje Ou byen? Mwen pa two byen Mwen malad Kote Ii fe ou mal? Mwen pa ka manje / domi Mwen toudi Mwen bezwen yon bagay pi blese sa a Ou gen SIDA Mwen grangou Mwen swaf anpil Emergency: Help Is everthing ok? Attention / Watch out Hurry Fire Stop There was an accident We need a doctor / nurse right now Where is the hospital? We need bandages / cotton Anmwe Tout bagay anfom? Atansyon Prese prese Dife Rete Te gen you aksidan Nou bezwen yon dokte / yon mis touswit Kote Lopital Ia? Nou bezwen pansman / koton
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