Access Statement
Birmingham Museum & Art Gallery
September 2016
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Introduction
Opened in 1885, Birmingham Museum & Art Gallery is a vibrant museum in the heart of
Birmingham city centre with over 40 galleries displaying world-class collections of art,
social history, archaeology and ethnography. We are home to the Staffordshire Hoard
gallery and house the largest public Pre-Raphaelite collection of art works in the world.
The museum holds centuries of European history and culture and is home to art
collections of international importance, there is also a celebration of local and industrial
history in the ‘Birmingham: Its People, Its History’ gallery. Whether you have one hour
or the whole day to explore, with our fantastic exhibitions and an exciting programme of
events there is something for everyone to enjoy.
There are accessible toilets on all levels and baby change facilities are available for
use. There is also a fully accessible first aid room.
The main art gallery and museum building, Gas Hall and Waterhall are all fully
accessible for visitors with mobility issues with lift access to all floors. Wheelchairs are
available to borrow and available for use in all areas.
Assistance dogs are very welcome and a water bowl is available for use within our
Edwardian Tea Rooms.
All of our audio visual displays are subtitled and there are several large print gallery
interpretations around the building.
We look forward to welcoming you. If you have any queries or require assistance,
please phone 0121 348 8038.
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Pre Arrival
Birmingham Museum & Art Gallery is located on Chamberlain Square, off Victoria
Square, a 10 minute walk from Birmingham New Street Station and Grand Central.
By Bus/Metro
Birmingham Museum & Art Gallery is located within Chamberlain square in the City
Centre of Birmingham and within short walking distance of Colmore Row where a
number of city centre buses terminate. The closest bus stop to the museum is on
Edmund Street for buses 9, 10, 27, 23, 23A, 24, 29, 29A, 82, 83, 87, 89, 120, 127, 128.
There is also a Midland Metro tram that runs from Wolverhampton to Birmingham Grand
Central/Birmingham New Street Station every 8-15 minutes, 7 days per week.
Timetables and prices can be found via their website National Express Tickets and
Prices
More information about the accessibility of the bus services can be found via the
National Express website: http://nxbus.co.uk/west-midlands/legal/wheelchair-buggyand-mobility-scooter-guidance/
For local travel information, please consult: http://www.networkwestmidlands.com/
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
By Rail
Birmingham Museum & Art Gallery is located a short walking distance from all central
stations:
0.4 miles from New Street station (estimated 10 minute walk)
0.4 miles from Snow Hill station (estimated 10 minute walk)
0.6 miles from Moor Street station (estimated 20 minute walk)
The nearest mainline train station is New Street Station. Take the New Street exit of the
station and turn left upon New Street. Continue to Victoria Square and turn right as you
approach Birmingham Town Hall & Symphony Hall. The main entrance will be on your
right or follow the pathway round to the right for entrances to the lift entrance, Gas Hall
or Waterhall.
Moor Street Station (20 minutes walk away). Follow clear signage to New Street Station
and follow instructions above.
Please refer to National Rail website for train times and fares.
By Road
For Sat Nav and Google Maps use postcode B3 3DH. Only minutes from the Bullring
and Birmingham Grand Central, the nearest motorways are the M6, M5 and M42.
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Car Parking and Arrival
There is no car park at Birmingham Museum & Art Gallery, but the nearest multi-story
car park is Birmingham Town Hall car park, of which information can be found here:
https://www.birmingham.gov.uk/directory_record/6698/town_hall_multi-storey_car_park
Upon parking and leaving the Town Hall car park, turn right once exiting on Brunel
Street, left on Navigation Street and take the first left again up Hill Street, continuing to
Chamberlain Square and the main entrance ahead of you. The walk is approximately 5
minutes.
Parking bays for Blue Badge Holders can be found on Margaret Street and Edmund
Street which are in close proximity to our Edmund Street lift entrance.
Please view the Birmingham City Council website for more information on Blue Badge
City Centre Parking: https://www.birmingham.gov.uk/bluebadgeparking
Please note that from 2015 onwards, extensive road works will affect the traffic flow
around Birmingham Museum & Art Gallery, to check details, go to
http://www.birmingham.gov.uk/paradise
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Entrances, Receptions and Ticketing Areas
Birmingham Museum & Art Gallery has multiple entrances with different levels of
accessibility.
Chamberlain Square – Main Entrance

From the main entrance on Chamberlain Square, the museum can be accessed
by going up 10 steps and through the wooden doors.

Once through the wooden doors, access to the galleries is up a further 42 steps
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
At the top of the staircase, you will arrive at the Vestibule reception desk where you are
able to pick up a free map and buy tickets for guided tours. The reception desk is
wheelchair accessible, with two levels of counters at 30 inches and 46 inches
Edmund Street – Lift Access & Gas Hall

From our entrance on Edmund Street, you will find a lift which accesses all floors.
Door width 43” or 1m09cm
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
There is a buzzer for access out of hours, located to the right of the glass lift entrance
doors.
To access the Gas Hall and the galleries, there is also a staircase with 5 steps to get
into the building and then 11 steps leading to a reception desk where you can purchase
tickets for paying events, exhibitions and activities. The height of this desk is 43 inches
and 28.5 inches
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Waterhall Gallery
Our Waterhall Gallery, which houses temporary contemporary art exhibitions, is situated
in the building across from the Gas Hall entrance and is accessible via 9 steps; a lift is
also available with a buzzer to call for assistance.
Waterhall lift entrance: door width 43 inches.
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Getting around and internal signage
In addition to printed maps available from either the Vestibule reception desk or Gas
Hall reception desk, to facilitate getting around the galleries, we have several internal
maps and signage. Large floor maps are available at the Vestibule, Gas Hall and as you
exit the lift on level 2 and 3. These highlight your current position within the galleries and
show the locations of all the galleries within the main building.
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
All of our front of house staff wear branded Birmingham Museums Trust uniform and are
happy to answer enquiries whilst patrolling the galleries
All our staff receive regular training both in customer service and health and safety.
We have benches throughout our galleries and portable stools are available free of
charge from the vestibule reception desk.
We have a set of evacuation procedures – should you require it, a member of the Visitor
Services Team will assist you with evacuation either out of the building or to a refuge
area.
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Attractions
Birmingham Museum & Art Gallery covers three floors and includes our separate
Waterhall Gallery. There are over 40 individual gallery spaces and with no set route,
visitors are free to explore the galleries as they wish.
Mini Museum – Level 2
A soft play area with games, books and dressing up for our younger visitors
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Gas Hall Exhibition Space – Level 1
A large space for temporary exhibitions and activities, fully wheelchair accessible and
with male, female and accessible toilets to the rear
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Birmingham History Galleries – Level 3
An interactive look at the history of Birmingham exploring the development and people
of Birmingham over hundreds of years
Staffordshire Hoard Gallery – Level 2
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Events
Guided tours: £3.00 per person or free to Birmingham Museums Trust members.
Regular guided tours are on offer Thursdays, Saturdays and Sundays with tickets
available to purchase on the day. Additionally, we offer a wide range of events,
activities, talks and tours. Details of all of our public events are listed here:
http://www.birminghammuseums.org.uk/bmag/whats-on
Visitors are able to take a stool with them on the guided tour to sit down when in
galleries. These can be requested from the Vestibule reception desk when buying your
ticket.
During school summer holidays there is a range of activities offered for children of all
ages which are advertised on our events page when available. Apart from a few
specialist activities our activities cost between £1.50- £2.00 and are available to
purchase from the Gas Hall reception desk.
To register or find out more about becoming a member of Birmingham Museums Trust
follow this link: http://www.birminghammuseums.org.uk/support-us/become-a-member
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Public Toilets
There are accessible toilets on all floors of the museum. We also have baby changing
and a first aid room that can be requested for use by visitors. We have separate male
and female toilets on each floor.
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Level 1 (Gas Hall) Gents and ladies toilets in the Gas Hall foyer

Gents, ladies and accessible toilets (door width 35” or 89cm) at the back of Gas
Hall. The ladies toilets include a baby changing and feeding area. The accessible
toilet includes a baby changing mat.
Level 2 (picture galleries, shop and tea room)

Gents toilet at the top of the main staircase in the Vestibule area (door
width is 35” or 90cm)

Ladies toilet (including an accessible cubicle) inside the shop (door width
is 35.5” or 90 cm)

Gents and ladies available in gallery 11 close the Edmund Street lift (door
width 35.5” or 90cm)

Accessible toilet near Edmund Street lift entrance in gallery 11

Baby changing and feeding room at the back of gallery 20
Level 3 (Birmingham History Galleries and Ancient Worlds)

Gents and ladies toilets, including accessible toilet (door width 37” or
97cm) at the top of the staircase and close to the level 3 lift
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Catering
Edwardian Tea Rooms
The beautifully renovated Edwardian Tearooms are a popular refreshment stop for
museum visitors, and for city centre shoppers and workers. It is located on level 2 and
offers a wide range of delicious food and beverages within a unique and historic setting.
A variety of hot meals and sandwiches are prepared to order and you can view the
menu on our website here: Edwardian Tea Rooms Menu
There are also a range of daily special dishes available advertised every day by the
counter.
Free WIFI is available. No password required.
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Bridge Café
Our Bridge Café is open 10.00am to 4.00pm and serves hot/ cold drinks and cakes and
snacks. Please note that the Bridge Café accepts cash payments only.
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Education Space
Our education space is used for schools sessions and occasional events.
A lift is available on that side of the building which can be accessed through the
Staffordshire Hoard exhibition. Door width 43 inches.
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Shop
The shop is situated on level 2, close to the Vestibule reception desk. The shop sells an
extensive range of gifts and souvenirs including cards and books relating to exhibitions
and galleries within the museum.
The shop also has an amazon store where you can buy a selection of items online,
which can be found by following this link: BMAG shop amazon store
Prints of artworks can also be ordered online through our Print Service Website, which
can be found here: http://www.bmagprints.org.uk/
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Lockers
Lockers (£1 non-refundable) are available in the Gas Hall foyer, Vestibule reception and
on level 3 next to the main lift. The level 3 lockers have 6 ground-level large lockers for
storage of larger luggage, pushchairs etc.
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02
Additional Information
The museum is available for hire for corporate evening events. Tel: 0121 348 8081.
Our staff can access a telephone interpreter via Language Line Service
Birmingham Museum & Art Gallery has been awarded the Quality Marque Rose by
the Visitor Attractions Quality Assurance Service of Visit England.
Contact Information
Address: Chamberlain Square, Birmingham B3 3DH
Telephone: 0121 348 8038
Website: http://www.birminghammuseums.org.uk
Twitter: http://twitter.com/BM_AG
Facebook: http://www.facebook.com/BirminghamMuseumandArtGallery
Hours of operation:
Monday – Thursday + Saturdays and Sundays 10.00am – 5.00pm
Fridays 10.30am – 5.00pm
Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
T: +44 (0)121 348 8000 E: [email protected]
|
birminghammuseums.org.uk
Birmingham Museums Limited. Registered Office: Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH
Company No: 07737797 | Charity No: 1147014 | VAT Reg No: 765 3574 02