I n t e r M o u n t a i n
M a n a g e m e n t
Monroe, Louisiana
2390 Tower Drive
Monroe, Louisiana 71201
(318)998-3013
www.intermountainhotels.com
InterMountain Management is a family-owned company focused on the development, third-party
management, and renovation of select service and extended stay
hotels across the U.S. With more than 70 properties and almost 7,000
rooms across the U.S., hotel owners, developers, and guests have
come to recognize the “InterMountain difference.”
Over 30 years of
experience in the hospitality space have made InterMountain a
mainstay in the industry and our portfolio is constantly expanding.
InterMountain properties include 17 different brands within the
industry’s leading hotel franchise systems. InterMountain is a company with a relentless focus on the details. We
have won numerous awards for the close partnerships we have forged
with the leading brands, for the high level of service and customer
satisfaction we have delivered, and for the quality of the hotels we
build and operate.
At InterMountain, we understand that people
matter. From providing unparalleled customer service to our guests, to
ensuring that our operators and developers achieve and exceed their
business objectives, InterMountain has set the standard of quality in
the hotel industry for 30 years.
And because we know that the
ultimate measure of success is your success, we manage your property
like it is our own. At InterMountain, we think like owners. We manage like owners. We are owners. The hotel industry is built on relationships.
And establishing
productive, long-lasting relationships with owners, developers and
guests has been a key element of the InterMountain culture since our
beginning 30 years ago.
costs, InterMountain aggressively
negotiates supplier pricing,
Operations
bringing the lowest possible
product and service costs to every
hotel in our portfolio.
Because we own 50% of the properties
we manage, InterMountain brings a
Operational excellence at
InterMountain extends to all
unique perspective to the operational
challenges facing owners in today’s highly
aspects of brand management. By
meeting regularly with all brand
competitive hotel market.
representatives, we ensure that
our owners are kept abreast of all
Combining our thirty years of hotel
management experience with the latest in
national changes and initiatives.
And through our long relationships
hotel management software, the
InterMountain operations team knows
with the leading brands in the
industry, we have developed a
how to maximize both top and bottomline results.
Applications like labor-
deep knowledge base of brand
standards and guest satisfaction
management tools allow us to review
performance daily, while advanced flow-
benchmarks.
Because of our
long-standing partnerships, brand
through financial software ensures that
our general managers bring as much
representatives themselves
regularly
recommend
income to the bottom-line revenue as
possible, regardless of top-line
InterMountain management to
owners.
performance. And to further drive down
The InterMountain Operations
team has a long history of success
in the hospitality industry, and as
both owners and managers of
leading brands across the country,
we look forward to sharing our
successes with you.
Sales
An integral component of hotel
profitability is a highly strategic approach
to sales and marketing. At InterMountain
Management, we provide an
incomparable level of sales support to our
owners.
And that support begins with
hiring high performing sales people,
providing them with ongoing training, and
setting attainable but aggressive goals to
ensure that annual sales targets are
maximized.
Our top priority is increased revenue,
both in our own properties, as well as
those we manage. At InterMountain, we
take a comprehensive approach to sales
and marketing, involving the entire hotel
staff to consistently improve performance
and profits. We believe that every hotel
employee needs to understand how to
generate revenue and lead the
competitive set. The more knowledge our
employees have, the better we perform as
a team to produce the best possible
results.
Sales training at InterMountain
doesn’t end once a property is
operational. Through our regional
sales training program, we provide
a depth of support that is
unmatched in the industry. Our
trainer visits properties regularly to
ensure that everyone, from the
sales team, to front desk
personnel, to hotel staff understand
how to communicate with guests
to drive repeat business and
increase revenue.
By understanding the unique
characteristics of every hotel,
InterMountain capitalizes on
individual competitive advantages
t o c re a t e m a r k e t l e a d e r s a n d
profitable properties. Our training
department works closely with
re g i o n a l s a l e s a n d o p e r a t i o n s
teams to ensure we maximize
brand sales opportunities. And our
regional trainer meets regularly with
sales and marketing staff to review
sales efforts and results at each of
our properties.
Development
InterMountain’s growth is primarily focused on two
areas:
in-house development of company-owned
projects and providing third-party hotel management
support.
The majority of our hotel portfolio consists of InterMountain-owned properties.
For over 30 years,
InterMountain has partnered with the industry’s leading brands to develop high quality prototype
hotels in great locations. And as one of the more active development companies in the select-service
and extended-stay segments, we are focused on identifying hotel markets and sites that fit our
development strategy. Through our broad geographic reach, we assist owners in selecting the brand
best suited to their specific market and site. Our third-party property management philosophy is centered on creating strong relationships with
each of our business partners to ensure long-term shared success. InterMountain manages properties
for owners with a wide variety of backgrounds. And because we combine a deep understanding of
their goals and challenges with consistent communication between management and individual
properties, our owners regularly report high levels of satisfaction with InterMountain performance. A key difference between InterMountain and other management companies is that we are both owners
and third-party operators. With over thirty years of experience in hotel operations, InterMountain
brings a depth of knowledge that adds real value to the third-party owner relationship while driving
superior property performance. Our team strives to improve the top line by minimizing costs to drive
maximum profitability. InterMountain is consistently recognized by the industry’s leading brands as a
“best-in-class” developer and operator. Awards received include: Marriott’s Partnership Circle Award
(recognizing Intermountain as one of Marriott’s top 10 franchisee’s in the U.S.), Hilton/Hampton Inn &
Suites “Circle of Excellence” and “Spirit of Hampton” awards, Hyatt’s Strategic Partner Award, and
GM of the Year awards (by Element by Westin and Fairfield Inn & Suites by Marriott). For hotel owners with whom we have a management relationship, we offer a turnkey development and project management option beginning with the conceptual
stages through hotel opening. These services include:
Stan Jones
206-390-6970
[email protected]
๏ Site Selection
๏ Contractor Selection
๏ Pre-Opening Coordination
๏ Branding Analysis
๏ Project Management
๏ Feasibility
๏ Architect Selection
๏ Procurement
๏ Financing
Renovation
InterMountain Renovation Consultants offers a full slate
of property services focused on providing renovation
solutions to the hospitality industry.
Whether your
project is part of a cyclical renovation, or a Property
Improvement Plan for a newly acquired hotel, IRC will
partner with you to identify the scope of work, from the
initial design phase to construction completion.
Our services include the development of an operating
budget and design plans for initial brand approval.
Once all plans are approved, IRC will purchase all
materials necessary for job completion, tracking all
deliveries to ensure that everything is on site, and on
time. As work begins, we provide bi-weekly updates to
ensure that you are well informed of your project’s
progress. At the same time, we conduct regular site
inspections to ensure that the work meets our exacting
standards, as well as your own.
Because IRC knows that nothing is more important
than the comfort of your guests, we coordinate with
on-site management to schedule work at the times that
are most convenient for you and your customers. We
understand the impact of guest satisfaction surveys
and scores, and our goal is to complete all projects
with minimum disruption and inconvenience.
InterMountain Renovation Consultants is ready to
partner with you on all of your project needs.
To
schedule an initial consultation, please see below
contact information.
Jared Walker
318-812-7707
[email protected]
A business of a thousand details...
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