2017 Focus on Benefits WHAT’S INSIDE WELCOME TO YOUR BENEFITS ______________________________________________________________________ 2 2017 BENEFIT OVERVIEW ___________________________________________________________________________ 2 CHANGING BENEFIT ELECTIONS _____________________________________________________________________ 3 ELIGIBILITY _______________________________________________________________________________________ 4 YOUR BENEFITS IN DETAIL HEALTH PLAN OPTIONS_____________________________________________________________________________ 5 HEALTH PLAN OPTIONS AND FEATURES ______________________________________________________________ 6 REALTIME TELEMEDICINE __________________________________________________________________________ 17 DENTAL PLAN BENEFITS AND FEATURES _____________________________________________________________ 19 MY BENEFITS COMMUNICATION ____________________________________________________________________ 21 WHAT ARE THESE GOVERNMENT NOTICES ALL ABOUT? _______________________________________________ 22 HIPAA PORTABILITY NOTICE________________________________________________________________________ 23 CONTINUATION COVERAGE RIGHTS UNDER COBRA ___________________________________________________ 24 NEW HEALTH INSURANCE MARKETPLACE COVERAGE OPTIONS AND YOUR HEALTH COVERAGE_____________ 27 NOTICE OF PRIVACY PRACTICE _____________________________________________________________________ 32 PREMIUM ASSISTANCE UNDER MEDICAID AND THE CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP) ______ 37 NOTICE OF RIGHTS UNDER THE WOMEN’S HEALTH AND CANCER RIGHTS ACT OF 1998 _____________________ 40 We encourage you to read the entire enrollment guide before you enroll. This is a summary of your benefits only. Certain restrictions and exclusions apply. For exact terms and conditions, please refer to your Summary Plan Description or Certificate of Coverage. If information in this summary differs from the Summary Plan Description or Certificate of Coverage, the Summary Plan Description or Certificate of Coverage is the ruling document. 1 WELCOME TO YOUR BENEFITS At Manpower, we value our employees and are committed to providing a comprehensive and competitive benefits package. Since the benefits provided to you are an important part of your total compensation as an employee of Manpower, you are encouraged to take some time to read this Focus on Benefits and become familiar with its contents. This guide gives you a brief description of the benefits offered and is not intended to be a complete source of information on the plans. For more detailed information on each of the plans, please refer to the Summary Plan Descriptions and Certificate of Coverage. 2017 BENEFIT OVERVIEW The chart below provides an overview of the basic benefits and optional coverages offered to you and your eligible dependents (as defined on page 4). Benefit Your options Coverage levels Cost sharing Medical 1. MEC (Minimum Essential Coverage 2. MEC Preferred (Minimum Essential Coverage plus additional Indemnity coverage) Employee Employee + Spouse Employee + Child(ren) Family 100% Employee Paid Dental TransSmile Employee Employee + Spouse Employee + Child(ren) Family 100% Employee Paid 2 CHANGING BENEFIT ELECTIONS Making changes to your coverage during the plan year To protect the tax advantages of your benefits, Manpower is required to follow certain IRS rules. These rules effect when you may change your benefits and what changes you may make. You may change your benefit elections mid-year for the following events: • The addition of dependents due to the birth or adoption of a child • Your marriage • The death of one of your dependents • A change in the employment status of your spouse or dependent, including the termination or commencement of employment, loss of work due to a strike or lockout • The commencement or return from an unpaid leave of absence • Your dependent loses or gains benefit eligibility of an employer’s benefit plan • Your spouse or dependent's employer’s open enrollment • Your divorce, legal separation, annulment Notification must be made within 30 days of the event. 3 ELIGIBILITY If you are an employee working with Manpower for at least 60 days and 130 or more hours per month you are eligible to sign up for health insurance benefits. Your eligible dependents can enroll in some benefits as well. Eligible dependents include: • Your legal spouse. • Dependent children up to the age of 26. • Your physically or mentally disabled children beyond age 26 if meeting specific criteria established by insurance company. Ultimately determination of eligibility is based on the terms, conditions and limitation of the plan document. For more information contact Manpower Human Resources Department. When coverage begins and ends The benefit options you choose during this open enrollment are effective February 1, 2017 through January 31, 2018. New employee benefits become effective first of the month following 60 days of employment and are effective through January 31, 2018. Remember, due to Internal Revenue Service (IRS) regulations, changes can only be made to your enrollment elections during open enrollment or if you experience a qualifying event that allows you to make a change midyear (see page 3). 4 HEALTH PLAN OPTIONS Manpower is pleased to offer the following medical plans to choose from: 1. Plan option 1 – MEC Plan - Minimum Essential Coverage that provides you with basic coverage required to satisfy the Individual Mandate of the Affordable Care Act. 2. Plan option 2 – MEC Preferred Plan – Combines the basic coverage of the MEC to satisfy the Individual Mandate and supplements that coverage with an indemnity policy underwritten by Transamerica Life Insurance Company. 5 Minimum Essential Coverage Self-Insured by your employer, this coverage is designed to satisfy the individual mandate under Health Care Reform Minimum Essential Coverage (MEC) covers 100% of the CMS-listed Preventative and Wellness benefits when you visit a network provider (40% out-of-network). An Employee can prevent being taxed the “Individual Mandate” coverage penalty by purchasing Minimum Essential Coverage through his/her employer. Beginning in 2014, Employees will face a tax of the greater of 1% of adjusted household income or $95 per adult plus $47.50 per child; in 2015, the greater of 2% of adjusted household income or $325 per adult plus $162.50 per child; thereafter, the greater of 2.5% of adjusted household income or $695 per adult plus $347.50 per child. PPO Network The MEC plan utilizes the Multiplan PPO network for discounts on medical services. Multiplan provides access to over 525,000 healthcare professionals, 3,800 hospitals and more than 66,000 ancillary care facilities in every state contract directly to participate. Multiplan is the largest independent primary PPO in the nation. First dollar coverage with access to one of the largest national provider networks available (simple web portal for member’s local or outof-town provider look up) with great discount savings for MEC benefits. Network savings can be used for services not covered by MEC. The PPO discounts continue to apply to the member’s medical bills even after your benefits have been exhausted. Information on accessing either of these networks will be included in the fulfillment package that each insured Employee receives from KBA. Cost of Coverage The rates for this insurance are detailed in the Cost Summary on page 11 of this guide. To check if your provider is in the network, go to www.multiplan.com or speak to a representative at 1-866-680-7427. 6 Minimum Essential Coverage Descriptions of covered services 23 Covered Preventive Services for Women, Including Pregnant Women 19 Covered Preventive Services for Adults 1. Abdominal Aortic Aneurysm one time screening for age 65-75 2. Alcohol Misuse screening and counseling 3. Aspirin use for men ages 45-79 and women ages 55-79 to prevent CVD when prescribed by a physician 4. Blood Pressure screening 5. Cholesterol screening for adults 6. Colorectal Cancer screening for adults starting at age 50 limited to one every 5 years 7. Depression screening 8. Type 2 Diabetes screening 9. Diet Counseling 10. HIV Screening 11. Immunizations vaccines (Hepatitis A & B, Herpes Zoster, Human Papillomavirus, Influenza (flu shot), Measles, Mumps, Rubella, Meningococcal, Pneumococcal, Tetanus, Diptheria, Pertussis, Varicella) 12. Obesity screening and counseling 13. Sexually Transmitted Infection (STI) prevention counseling 14. Tobacco Use screening and cessation interventions 15. Syphilis screening 16. Hepatitis B screening for non-pregnant adolescents and adults. 17. Lung Cancer screening- 55-80 years old who smoke 30 packs a year. 18. Fall Prevention – Physical therapy and vitamin D for 65 and older at risk for falling 19. Hepatitis C screening for high risk individuals and a onetime screening for HCV infection if born between 1945-1965. 1. Anemia screening on a routine basis for pregnant women 2. Bacteriuria urinary tract or other infection screening for pregnant women 3. BRCA counseling and genetic testing for women at higher risk 4. Mammogram screenings every other year for women ages 50 - 74 5. Breast Cancer Chemo Prevention counseling 6. Breastfeeding comprehensive support and counseling from trained providers, as well as access to breastfeeding supplies, for pregnant and nursing women. 7. Cervical Cancer screening 8. Chlamydia Infection screening 9. Contraception: Food and Drug Administrationapproved contraceptive methods, sterilization procedures, and patient education and counseling, not including abortifacient drugs 10. Domestic and interpersonal violence screening and counseling for all women 11. Folic Acid supplements for women who may become pregnant when prescribed by a physician 12. Gestational diabetes screening 13. Gonorrhea screening 14. Hepatitis B screening for pregnant women 15. Human Immunodeficiency Virus (HIV) screening and counseling 16. Human Papillomavirus (HPV) DNA Test: HPV DNA testing every three years for women with normal cytology results who are 30 or older 17. Osteoporosis screening over age 60 18. Rh Incompatibility screening for all pregnant women and follow-up testing 19. Tobacco Use screening and interventions and expanded counseling for pregnant tobacco users 20. Sexually Transmitted Infections (STI) counseling 21. Syphilis screening 22. Well-woman visits to obtain recommended preventive services 23. Aspirin for Preeclampsia prevention or if prescribed by a physician, for adults aged 50 - 59, to prevent Cardiovascular Disease and Colorectal Cancer * Includes routine prenatal visits for pregnant women 7 Minimum Essential Coverage Descriptions of Covered Services (continued) 29 Covered Preventive Services for Children 1. Alcohol and Drug Use assessments 2. Autism screening for children limited to two screenings up to 24 months 3. Behavioral assessments for children limited to 5 assessments up to age 17 4. Blood Pressure screening 5. Cervical Dysplasia screening 6. Congenital Hypothyroidism screening for newborns 7. Depression screening for adolescents age 12 and older 8. Developmental screening for children under age 3, and surveillance throughout childhood 9. Dyslipidemia screening for children 10. Fluoride Chemo Prevention supplements for children without fluoride in their water source when prescribed by a physician 11. Gonorrhea preventive medication for the eyes of all newborns 12. Hearing screening for all newborns 13. Height, Weight and Body Mass Index measurements for children 14. Hematocrit or Hemoglobin screening for children 15. Hemoglobinopathies or sickle cell screening for newborns 16. HIV screening for adolescents 17. Immunization vaccines for children from birth to age 18; doses, recommended ages, and recommended populations vary: Diphtheria, Tetanus, Pertussis, Hepatitis A & B, Human Papillomavirus, Inactivated Poliovirus, Influenza (Flu Shot), Measles, Mumps, Rubella, Meningococcal, Pneumococcal, Rotavirus, Varicella, Haemophilus influenzae type b 18. Iron supplements for children up to 12 months when prescribed by a physician 19. Lead screening for children 20. Medical History for all children throughout development ages: 0 to 11 months, 1 to 4 years, 5 to 10 years, 11 to 14 years, 15 to 17 years 21. Obesity screening and counseling 22. Oral Health risk assessment for young children up to age 10 23. Phenylketonuria (PKU) screening in newborns 24. Sexually Transmitted Infection (STI) prevention counseling and screening for adolescents 25. Tuberculin testing for children 26. Vision screening for all children under the age of 5 27. Skin Cancer Behavioral Counseling – age 10-24 for exposure to sun 28. Tobacco intervention and counseling for children 29. Fluoride varnish for primary teeth through age 5. 8 Optional Hospital Indemnity Insurance Underwritten by Transamerica Life Insurance Company TransChoice® Advance: Plan 1 Group Limited Benefit Hospital Indemnity Insurance Daily In-Hospital Indemnity Benefit Pays per day, up to a max of 31 days per confinement $100 $50 Outpatient Physician Office Visit Indemnity Benefit Pays per day, up to max days per calendar year per covered person Outpatient Diagnostic X-Ray and Laboratory Indemnity Benefit Pays benefit per day; 2 days per calendar year for Advanced Studies, 2 days per calendar year for Select Diagnostic tests, 3 days per calendar year for Diagnostic Laboratory tests. 6 day max Advance Studies Select Diagnostic Diagnostic Laboratory $200 $50 $10 Hospital Confinement 1 day of confinement per year $500 Daily Inpatient Drug and Alcohol Indemnity Benefit Pays per day, up to a max of 31 days per year $100 Daily Inpatient Mental and Nervous Indemnity Benefit Pays per day, up to a max of 31 days per year $100 Off-the-Job Accidental Injury Benefit Pays benefit per day of accident treatment (5 days per calendar year) $100 Ambulance Indemnity Benefit Per day in an ambulance, amount listed is for ground ambulance. Benefit pays 3x benefit in air ambulance $100 Critical Illness Indemnity Benefit and Subsequent Critical Illness Indemnity Benefit Lump sum benefit for the initial diagnosis of a covered critical illness and an additional lump-sum benefit of the same amount for subsequent and separate covered critical illness $5,000 Additional Benefits Employee Spouse Child(ren) Group Term Life Insurance Policy with Accidental Death and Dismemberment Rider (AD&D) AD&D not available to dependent children $5,000 $2,500 $2,500 Non-Insurance Benefits Included Employee Discount Card - Offered by New Benefits, LTD Provides access to a discount Vision plan, Nurses Hotline, Counseling Services, and discounts on Hearing Aids Patient Advocacy - Offered by The Karis Group Services that provide employees with unparalleled diligence and dedication to find the best solutions for resolving their outstanding medical bills This is a brief summary of TransChoice® Advance Group Limited Benefit Hospital Indemnity Insurance underwritten by Transamerica Life Insurance Company, Cedar Rapids, IA. Policy form series CPGHI400 and CCGHI400. Forms and form numbers may vary. Coverage may not be available in all jurisdictions. Limitations and exclusions apply. Refer to the policy, certificate and riders for complete details. THIS IS NOT MAJOR MEDICAL INSURANCE AND IS NOT A SUBSTITUTE FOR MAJOR MEDICAL INSURANCE. Note: You will receive a separate ID card for this product. Claims administration and customer service will be provided by Key Benefit Administrators. See the back of this guide for claim filing information. An explanation of benefits (EOB) will be provided on each claim to explain how it was processed. 9 Cost of Insurance The rates for this insurance are detailed in the Cost Summary on page 16 of this guide. EBD INTOOK 1114 Optional Hospital Indemnity Insurance Summary of Benefits for TransChoice® Advance: Group Limited Benefit Hospital Indemnity Insurance underwritten by Transamerica Life Insurance Company Daily In-Hospital Indemnity Benefit When a covered person is confined in a hospital as a result of an accident or sickness, this benefit pays the benefit amount for each day the insured is confined in a hospital, up to a maximum of 31 days per confinement. Off-the-Job Accidental Injury Benefit This benefit pays the selected amount per day accident (maximum of 5 days per covered person per calendar year), for x-rays used to diagnose an accidental injury and for treatment of a covered accident by a physician in the physician’s office, clinic, urgent care facility, or hospital emergency room. Treatment must be received within 96 hours of the accident for benefits to be payable. Hospital Confinement This benefit pays an additional benefit per covered person per calendar year when he/she receives treatment or surgery while confined to a hospital as an inpatient as a result of a covered accident or sickness. Daily Inpatient Drug and Alcohol Indemnity Benefit This benefit pays per day if a covered person is confined as an inpatient in a rehabilitation facility for substance abuse. The maximum benefit per covered person per calendar year is 31 days. The lifetime maximum for this benefit is $30,000. Daily Inpatient Mental and Nervous Indemnity Benefit This benefit pays per day if a covered person is confined as an inpatient in a rehabilitation facility for a mental or nervous condition. The maximum benefit per covered person per calendar year is 31 days. The lifetime maximum for this benefit is $30,000. Outpatient Physician Office Visit Indemnity Benefit This benefit pays the amount shown for the day of a physician’s office visit as a result of a sickness or accident. Benefits are payable for a maximum number of days per calendar year per person. Outpatient Diagnostic X-Ray and Laboratory Indemnity Benefit This benefit pays the amount shown per testing day for tests performed for the purpose of diagnosis of a covered sickness or accident as indicated by symptoms that would suggest an injury or sickness had occurred. The benefit is limited to a number of days of testing per calendar year per covered person and is not payable while the insured is confined in a hospital (i.e. it applies to outpatient services only). Ambulance Indemnity Benefit This benefit pays per day of using an air or ground ambulance. Treatment must be received within 72 hours of the accident or onset of sickness, and must be provided by a licensed ambulance company for benefits to be payable. EBD INTOOK 1114 10 Optional Hospital Indemnity Insurance Summary of Benefits for TransChoice® Advance: Group Limited Benefit Hospital Indemnity Insurance underwritten by Transamerica Life Insurance Company Critical Illness Indemnity Benefits and Subsequent Critical Illness Indemnity Benefit When an insured person is diagnosed with a covered critical illness, the selected amount will be paid. This amount is payable up to two times for each insured person, once under the Critical Illness Indemnity Benefit and once under the Subsequent Critical Illness Indemnity Benefit, and is paid in addition to any other benefits paid by the TransChoice policy. The Subsequent Critical Illness Indemnity Benefit is paid if the insured person is diagnosed as having a subsequent and separate covered critical illness more than sixty (60) days after the first covered illness. For example: If an insured person is diagnosed for the first time with a heart attack, and then is diagnosed with a stroke for the first time more than sixty (60) days later, he or she will receive the benefit amount selected for each illness. This benefit is payable one time for each insured person. The Subsequent Critical Illness Indemnity Benefit is not payable for Skin Cancer or Carcinoma in Situ. 100% of the benefit amount is payable for: - Cancer (including leukemia and Hodgkin’s Disease, except Stage 1 Hodgkin’s Disease) - Heart Attack (diagnosis must be based on EKG changes consistent with injury elevation of cardiac enzymes, and confirmatory neuroimaging studies) - Stroke (diagnosis must be based on documented neurological deficits and confirmatory neuroimaging studies) - End Stage Renal Failure (chronic, irreversible failure of the function of both kidneys, such that an insured person must undergo regular hemodialysis or peritoneal dialysis at least weekly) - Major Organ Transplant (undergoing surgery as a recipient of a transplant of a human heart, lung, liver, kidney, or pancreas) 5% of the benefit amount is payable for: - Skin cancer including basal cell epitheloma or squamous cell carcinoma; does not include malignant melanoma or mycosis fungoides - Carcinoma In Situ (cancer that is confined to the site of origin without having invaded neighboring tissue) * Dependent insurance equal to 50% of this benefit 11 EBD INTOOK 1114 Optional Hospital Indemnity Insurance Additional Benefit Descriptions Group Term Life Insurance Policy with Accidental Death and Dismemberment Rider Policy Form Series CP100200 and CP100400 This policy pays the benefit amount shown upon the death of the insured, subject to any limitations/exclusions. The AD&D benefit amount will match the amount of group term life insurance. Exclusions We will not pay any benefits if the loss, directly or indirectly, results from any of the following, even if the means or cause of the loss is accidental: - suicide or intentionally self-inflicted injury, while sane or insane; - commission of or attempt to commit an assault or felony; - sickness or mental illness, disease of any kind, or medical or surgical treatment for any sickness, illness or disease; - injuries received while under the influence of alcohol, a controlled substance or other drugs as defined by the laws of the State where the accident occurs, except as prescribed by a doctor; - any poison or gas voluntarily taken, administered, absorbed, or inhaled (except in the course of employment); - flight in any kind of aircraft, except as a fare paying passenger on a regularly scheduled commercial aircraft; - any bacterial or viral infection; - declared or undeclared war, or any act of war; and - taking part in an insurrection. Under the AD&D Rider, when a covered accident results in any of the following losses, benefits are paid for the following specified percentages of the coverage amount subject to any limitations and exclusions. Age Reduction Death benefits automatically reduce to the following percentages, or flat amount, on the Group Master policy Anniversary Date that follows the applicable birthday, as follows: Only one such amount will be paid as a result of a single covered accident This Rider stops on the Employee’s/member’s 70th birthday. Schedule 65% of pre-age 65 death benefit 65th 70th 25% of pre-age 65 death benefit 75th The lesser of $5,000 or 25% of pre-age 65 death benefit 80th Percentage Paid Loss of life or loss of two or more members (hand, foot, sight of an eye) 100% Quadriplegia (total and permanent paralysis of both upper and lower limbs) 100% Loss of speech AND hearing in both ears 100% Paraplegia (loss or paralysis of both lower limbs) 75% Loss of one member, or loss of speech, or loss of hearing in both ears 50% Hemiplegia (total and permanent paralysis of the upper and lower limbs of one side of the body) 50% Loss of hearing of one ear, or loss of thumb and index finger of same hand 25% This is a brief summary of Group Term Life Insurance underwritten by Transamerica Life Insurance Company, Cedar Rapids, Iowa 54299. Policy form series CP100200 and CC100400; Rider form series CR101100. Forms and form numbers may vary. Coverage may not be available in all jurisdictions. Limitations and exclusions apply. Refer to the policy, certificate, and riders for complete details. Birthday 50% of pre-age 65 death benefit EBD INTOOK 1114 Loss 12 Optional Hospital Indemnity Insurance Non-Insurance Benefit Descriptions Employee Discount Card This discount card is provided by New Benefits, LTD. It offers Employees access to a discount Vision Plan, a Nurses Hotline, Counseling Services and benefits for Hearing Aids. This is not an insurance plan. The discount Vision Plan through the Coast to Coast network allows the Employee to receive discounts of 20% to 60% on eyeglasses, non-prescription sunglasses, contact lenses (including disposables) and frames from over 10,000 independent retail optical locations nationwide. Providers include independent practitioners, regional chains, department store opticals, and the largest chains in the U.S. Some of these providers are LensCrafters, Pearle Vision, Sears Optical and JC Penney Optical (among others).* Patient Advocacy Even with exceptional PPO discounts and rich reimbursement schedules, employees of limited benefit medical plans may be left with unpaid medical bills in years when medical bills approach $3,500 or more. For these individuals, Karis’ Patient Advocacy service becomes the critical missing piece and an invaluable benefit for customers. Since we treat each employee, locality and provider as a unique combination of variables that leads to a customized solution for each employee, Karis delivers a customized and comprehensive solution that goes far beyond the benefits of a one size fits all PPO network discount. When reimbursement limits are reached, our services kick in and provide employees with unparalleled diligence and dedication to find the best solutions for resolving their outstanding medical bills. The Nurses Hotline allows access to experienced registered nurses 24 hours a day, 7 days a week, 365 days a year. These hotline nurses are an immediate, reliable and caring source of health information, education and support. Services provided by this plan include: For employees who find themselves unable to pay bills that exceed Limited Benefit Medical plan reimbursements, Karis can come alongside to advocate on their behalf, working with every provider to find a mutually agreeable solution. Karis’ highly trained and experienced “Employee Advocates” guide employees through the tangled maze of medical billing. Initially, we research the availability of entitlement or financial assistance programs in an effort to locate outside funding sources to help pay their bills. If an employee qualifies for such programs, their Employee Advocate will hold their hand throughout what can be a lengthy process and will do everything for the employee from acquiring necessary paperwork to chasing decision makers. If an employee does not qualify for entitlement or financial assistance programs, their Employee Advocate will try to negotiate a reduced settlement or reduced/extended payment plan with providers that is acceptable to all parties. o General information on all types of health concerns o Information based on physician-approved guidelines o Answers about medication usage and interaction o Information on non-medical support groups o Translation services for non-English speaking callers o Full time medical director on staff The Counseling Services benefit allows the Employee to speak with a counselor 24 hours a day, 7 days a week regarding any personal problems they may be facing. In addition, if the Employee is referred to one of the 27,000 counseling providers nationwide, they will receive discounts of 25% to 30% off the normal billing charges from those providers.* Catamaran Rx Card The Catamaran Managed Rx Card offers savings on prescription drugs, as well as healthcare services. It is designed to help people afford their prescription drug costs. Our card offers members a solution to keep medication costs down at leading pharmacies throughout the country. Save up to 85% on both brand-name and generic medications. All medications are eligible for discounts, including OTC medications as well as diabetes supplies and pet medications (where there is a human equivalent). It is accepted at more than 60,000 pharmacies throughout the country, including nearly every major pharmacy chain as well as thousands of independent pharmacies. The Hearing Aid benefit provides savings of up to 15% off the retail cost on over 70 models of hearing aids, and a free hearing test when utilizing one of the 1,200 participating Beltone® locations nationwide. Or, the Employees can realize savings of up to 50% off suggested retail price on over 90 models of hearing aids in over 1,000 locations nationwide.* Information on how to access the benefits of the Employee Discount card will be included in the fulfillment package that each insured Employee receives from KBA. * Discounts on professional services are not available where prohibited by law. 13 EBD INTOOK 1114 Optional Hospital Indemnity Insurance Limitations & Exclusions for TransChoice® Advance: Group Limited Benefit Hospital Indemnity Insurance underwritten by Transamerica Life Insurance Company Confinement for the same or related condition within 30 days of discharge will be treated as a continuation of the prior confinement. Successive confinements separated by more than 30 days will be treated as a new and separate confinement. No benefits under this contract will be payable as the result of the following: • Suicide or attempted suicide, whether while sane or insane. • Intentionally self-inflicted injury. • Rest care or rehabilitative care and treatment. • Immunization shifts and routine examinations such as: physical examinations, mammograms, Pap smears, immunizations, flexible sigmoidoscopy, prostate-specific antigen tests and blood screenings (unless Wellness Indemnity Benefit Rider is included). • Any pregnancy of a dependent child including confinement rendered to her child after birth. • Routine newborn care (unless Wellness Indemnity Benefit Rider is included). • A covered person’s abortion, except for medically necessary abortions performed to save the mother’s life • Treatment of mental or emotional disorder (unless Inpatient Mental and Nervous Disorder Indemnity Benefit Rider is included). • Treatment of alcoholism or drug addiction (unless Inpatient Drug and Alcohol Addiction Indemnity Benefit Rider is included). • Participation in a felony, riot, or insurrection. • Any accident caused by the participation in any activity or event, including the operation of a vehicle, while under the influence of a controlled substance (unless administered by a physician or taken according to the physician’s instructions) or while intoxicated (intoxicated means that condition as defined by the law of the jurisdiction in which the accident occurred). • Dental care or treatment, except for such care or treatment due to accidental injury to sound natural teeth within 12 months of the accident and except for dental care or treatment necessary due to congenital disease or anomaly. • Sex change, reversal of tubal ligation or reversal of vasectomy. • Artificial insemination, in vitro fertilization, and test tube fertilization, including any related testing, medications or physician’s services, unless required by law. • Committing, attempting to commit, or taking part in a felony or assault, or engaging in an illegal occupation. • Traveling in or descending from any vehicle or device for aerial navigation, except as a fare-paying passenger in an aircraft operated by a commercial airline (other than a charter airline) on a regularly scheduled passenger trip. • Any loss incurred on active duty status in the armed forces. (If you notify us of such active duty, we will refund any premiums paid for any period for which no coverage is provided as a result of this exception.) • An accident or sickness arising out of or in the course of any occupation for compensation, wage or profit or for which benefits may be payable under an Occupational Disease Law or similar law, whether or not application for such benefits has been made. • Involvement in any war or act of war, whether declared or undeclared Termination of Insurance The insurance terminates on the earliest of: • The insured’s death. • The premium due date when we fail to receive a premium, subject to the grace period. • The date of written notice to cancel coverage. • The date the policy terminates, subject to the portability option. • The date the insured ceases to be eligible for coverage. Extension of Benefits Whenever termination of coverage under this section occurs due to termination of Your employment or membership, such termination will be without prejudice to: Dependent coverage ends on the earliest of: • The date the insured’s coverage terminates for any of the reasons above. • The date the dependent no longer meets the definition of a dependent. • The premium due date when we fail to receive a premium, subject to the grace period. • The date of written notice to cancel coverage. • The date the policy is modified so as to exclude dependent coverage. The insurance company has the right to terminate the coverage of any insured who submits a fraudulent claim. Termination will not impact any claim which begins before the date of termination. EBD INTOOK 1114 14 1. Any Hospital Confinement which commenced while coverage was in force, with respect to Daily In-Hospital Indemnity Benefits; or, 2. Any covered treatment or service for which benefits would be provided and which commenced while coverage was in force; provided, however, that the Covered Person is and continues to be Hospital Confined or Disabled. Such Extension of Benefits will continue for up to the earlier of: 1. 30 days; or 2. The date on which the Covered Person is no longer disabled. This product aloneDOES NOT MEET MINIMUM CREDITABLE COVERAGE STANDARDS and WILL NOT SATISFY the Affordable Care Act individual mandate that you have health insurance. Cost Summary Minimum Essential Coverage Self-Insured by your employer, this coverage is designed to satisfy the individual mandate under Health Care Reform Monthly Cost† Employee Employee + Spouse Employee + Child(ren) MEC $58.23 $87.71 $149.55 Family $179.03 Optional TransChoice® Advance: Group Limited Benefit Hospital Indemnity Insurance underwritten by Transamerica Life Insurance Company * This alone does not satisfy the individual mandate under Health Care Reform Monthly Cost† Employee Employee + Spouse Employee + Child(ren) Family Plan 1 $47.56 $87.54 $64.12 $97.90 This policy alone does not satisfy the ACA individual mandate Manpower requires you to purchase KeySolution Minimum Essential Coverage to be eligible to purchase the TransChoice® Advance Hospital Indemnity Insurance, your total cost will be Monthly Cost† Combined Employee $105.79 Employee + Spouse $175.25 Employee + Child(ren) $213.67 Family $276.93 † Rates assume premiums are currently and will continue to be remitted in advance of the effective date. Rates shown include insurance premiums and administrative fees for continuation and billing costs. 15 Frequently Asked Questions How Can You Participate? All employees working 130 hours a month or more are eligible to enroll after a minimum 30 day waiting period. You will be effective the first of the month following 60 days of eligibility. Eligible dependents include spouses and children or stepchildren, under age 26. What if I do not enroll? Group health benefits have been offered to you through an open enrollment. If you do not affirmatively elect benefits during this open enrollment, you will be unable to elect such insurance until the next open enrollment period unless you experience a change in status that entitles you to a special enrollment period. How Are Premium Payments Made? Premiums will be taken through payroll deduction. The first month’s premium is taken in full the last pay date of the month preceding coverage effective date. Example, coverage starts February 1st, 2017, the total February premium will be taken the last pay date in January. Then starting with the first pay date in February we will take weekly deductions. Example $58.23 monthly equals $13.44 weekly. Can I Sign Up For Insurance At Any Time? No. You must sign up for insurance in the first 30 days of becoming eligible. If you do not elect to enroll in the first 30 days, you will not be able to enroll until the next open enrollment period unless you experience a qualifying event. Can I Cancel Insurance At Any Time? Premiums are paid with pre-tax dollars through payroll deductions as part of a Section 125 Savings Plan. You will not be able to change these elections until the next annual enrollment period, unless you have a qualifying event. When Will My Insurance End? Your insurance will end when you no longer qualify or when your premium payments end, whichever comes first. Insurance on dependents ends on either the date they no longer meet the definition of a dependent or, the date your insurance terminates, whichever comes first. When can I expect to receive the Member Kit? The member kit will typically be mailed to you approximately 7-10 business days after your first payroll deduction. Please allow three weeks for this kit to arrive in your mailbox. What Is An Indemnity Benefit? It means that the insurance company will pay a set amount each time the insured receives a covered service. The same amount is paid regardless of the fees charged by the provider. Is my doctor in the network? To check if your provider is in the network, go to www.multiplan.com or speak to a representative at 1-866-680-7427. EBD INTOOK 1114 16 RealTime Telemedicine 17 RealTime Telemedicine 18 TransSmile® Group Dental Insurance Underwritten by Transamerica Life Insurance Company, Home Office Cedar Rapids, IA. Choose any dentist! Routine, preventative services are available from the first day of coverage. Access to responsive, professional customer care personnel for assistance with claims questions. Use the extensive network of highly qualified providers to enjoy significant savings on out of pocket costs associated with dental services. Automated claims processing results in an average turnaround time of less than four days! Deductible Limitations - Deductible does not apply to Type 1 Services - $50 Per Person Each Calendar Year on Type 2 and 3 Services. Annual Individual Benefit Maximum - $1,000 Per Person Per Calendar Year Waiting Periods - Employees may enroll in the dental plan after they have satisfied the group’s probation period. However, there are waiting periods for certain services. The probation period is the amount of time employees must be employed before becoming eligible to enroll. - Type 3 Services will not be covered until after a person is enrolled in the dental plan for 12 consecutive months. Your Dental Plan: - Type 1 - Diagnostic and Preventative Services - Pays 80% - Type 2 - Basic Restorative Services - Pays 50% - Type 3 - Major Restorative Services - Pays 50% Policy Form Series CPDEN100 and CCDEN100 Type 1 - Diagnostic and Preventative Services - Pays 80% - Routine periodic examinations not more than once in any six consecutive month period, inclusive of an initial oral examination. - Prophylaxis (cleaning) not more than once in any six consecutive month period. - Topical application of fluoride once in any 12 consecutive month period for dependent children 15 years of age and under. - Bitewings one set in any 12 consecutive month period. - Sealants once per tooth on permanent maxillary and mandibular first and second molars with no caries (decay) on the occlusal surface, for dependent children 14 years of age or under. - Space maintainers for prematurely lost teeth of eligible dependent children 13 years of age and under. Type 3 - Major Restorative Services - Pays 50% - Endodontics includes pulpal therapy and root canal filling. - Oral Surgery, including pre- and post-operative care and surgical and simple extractions, except TMJ surgery. - Surgical Periodontics includes surgical procedures for the disease of the gums and bone supporting the teeth. - Non-Surgical Periodontics includes surgical procedures for the disease of the gums and bone supporting the teeth. - Periodontal Maintenance once in any six-month consecutive benefit period following active periodontal treatment. - Stainless Steel Crowns used as a restoration to natural teeth for dependent children 15 years of age and under when the teeth cannot be restored with a filling material. - Crowns, Inlays, Onlays, and Veneers are benefits for the treatment of visible decay and fractures of tooth structure when teeth are so badly damaged they cannot be restored with amalgam or composite restorations. - Complete or Partial Denture Reline chair side or laboratory procedure to improve the fit of the appliance to the tissue (gums). - Complete or Partial Denture Rebase laboratory replacement of the acylic base of the appliance. - Repairs to Complete and Partial Dentures - Prosthodontics procedures for construction of fixed bridges, partial or complete dentures. - Implants are payable as a less expensive alternative benefit to prosthodontics and only to replace a tooth or teeth that were extracted while covered under the Policy. Type 2 - Basic Restorative Services - Pays 50% - Minor emergency treatment for the relief of pain as needed by the Participant. - Amalgam (silver) and composite/resin (white) fillings (composites are not a covered benefit on molars). - Periapical X-rays four in any 12 consecutive month period. - Full-mouth X-rays once in any five year period. - Simple Extractions Monthly Premiums Employee Employee + Spouse Employee + Child(ren) Family $21.67 $42.21 $45.91 $70.94 Employee participation in the Group Hospital Indemnity plan is required to elect this coverage 19 TransSmile® Group Dental Insurance Underwritten by Transamerica Life Insurance Company, Home Office Cedar Rapids, IA. Limitations and Exclusions: Covered Dental Expenses do not include, and no benefits are provided, for the following: 1. Services which are not included in the List of Covered Dental Services; which are not necessary; or for which a charge would not have been made in the absence of insurance. 2. Any Service which may not reasonably be expected to successfully correct the Insured Person’s dental condition for a period of at least 3 years, as determined by Us. 3. Any Service provided primarily for cosmetic purposes. Facings on crowns or bridge units on molar teeth and composite resin restorations on molar teeth will always be considered cosmetic. 4. Implants; charges for the insertion of implants or related appliances; or the surgical removal of implants (unless the Policy includes the Implant Benefits Rider). 5. Athletic mouth guards; myofunctional therapy; infection control; precision or semi-precision attachments; denture duplication; oral hygiene instruction; separate charges for acid etch; broken appointments; treatment of jaw fractures; orthognathic surgery; completion of claim forms; exams required by a third party other than Transamerica Life Insurance Company; personal supplies (e.g., water pik, toothbrush, floss holder, etc.); or replacement of lost or stolen appliances. 6. Charges for travel time; transportation costs; or professional advice given on the phone. 7. Orthodontic treatment (unless the Policy includes the Orthodontic Benefits Rider). 8. Services that are a covered expense under any other plan that is provided by the Policyholder and under which You are eligible for coverage. 9. Services performed by a Dentist who is member of the Insured Person’s family. Insured Person’s family is limited to a spouse, siblings, parents, children, grandparents, and the spouse’s siblings and parents. 10. Any charges, including ancillary charges, made by a hospital, ambulatory surgical center or similar facility. 11. Any Service required directly or indirectly to diagnose or treat a muscular, neural, or skeletal disorder, dysfunction, or disease of the temporomandibular joints or their associated structures (unless the Policy includes the TMJ Benefits Rider). 12. Any charge for a Service performed outside of theUnited Statesother than for Emergency Treatment. Benefits for Emergency Treatment performed outside of the United Statesare limited to a maximum of $100 per year per Insured Person. 13. Any charge for a Service required as a result of disease or injury that is due to war or an act of war (whether declared or undeclared); taking part in an insurrection or riot; the commission or attempted commission of a crime; an intentionally self-inflicted injury or attempted suicide while sane or insane. 14. Any charge for a Service for which benefits are available under Worker’s Compensation or an Occupational Disease Act or Law, even if the Insured Person did not purchase the coverage that is available. 15. Any Service for which the Insured Person is not required to pay, unless the payment of benefits is mandated by law and then only to the extent required by law. 16. Benefits to correct congenital or developmental malformations. 17. Charges for services when a claim is received for payment more than 12 months after services are rendered. 18. Charges for complete occlusal guards, enamel microabrasion, odontoplasty, and bleaching. 19. For specialized techniques that entail procedure and process over and above that which is normally adequate, any additional fee is the Participant’s responsibility. 20. Behavior management. 21. Charges for general anesthesia/intravenous sedation are not covered, except when administered in conjunction with covered oral surgery and unusual medical circumstances require the use of general anesthesia as determined by Our Administrator’s dental consultants. 22. Charges for desensitizing medicines, home care medicines, premedications, stress breakers, coping, office visits before or after regularly scheduled hours, case presentations, and hospital-related services. 23. Charges for treatment by other than a Dentist except that a licensed hygienist may perform services in accordance with applicable law. Services must be under the supervision and guidance of the Dentist in accordance with generally accepted dental standards. 24. Benefits for services or appliances Started prior to the date the Person became eligible under this plan, including, but not limited to, restorations, prosthodontics, and orthodontics. 25. Services for increasing the vertical dimension or for restoring tooth structure lost by attrition, for rebuilding or maintaining occlusal services, or for stabilizing the teeth. 26. Experimental and/or investigational services, supplies, care and treatment which do not constitute accepted medical practice within the range of appropriate medical practice under the standards of the case and under the standards of a qualified, responsible, relevant segment of the medical and dental community or government oversight agencies at the time services were rendered. Drugs are considered experimental if they are not commercially available for purchase or are not approved by the Food and Drug Administration for general use. 27. Services for the replacement of a Missing Tooth. 20 MY BENEFITS COMMUNICATION The My Benefits Communication tool allows you to listen to the benefits presentation at your convenience. You can access the presentation right from your Employee Access site. This is currently available for all employees and can be viewed 24/7. You can also use this to help inform your dependents of key information about your benefits. Accessing your My Benefits Communication 1. Go to https://www.associatedbrc.com/Employee-Access-Login 2. On the left side of the page, click on Employee Access Login. 3. Enter the username and password, and click Login. Username: Associates123 Password: Manpower!2017 Answer to Security Question: Who is your employer? Manpower 4. On left menu select “Presentation” 5. Select “2017 Benefits Presentation” 6. Select 2017 Recorded Associates Benefits Presentation” 7. Presentation will begin 8. On the left menu select “Forms” all Enrollment Guides and Forms can be found there 21 WHAT ARE THESE GOVERNMENT NOTICES ALL ABOUT? Following this page, are several notices that the federal government requires us to give individuals who are covered under our group health plan(s). The purpose of these notices is to inform you of certain rights you and your family may have under federal law. In addition to rights under federal law, you may have rights under state law. You may find it helpful to review this information as you make your benefit enrollment decisions. Please keep this information with your other written plan materials. 1. HIPAA Portability Notice (new hires) 2. Initial COBRA Notice (new hires) 3. Notice of Exchange (new hires) 4. HIPAA Notice of Privacy Practices (open enrollment) 5. CHIP Notice (open enrollment) 6. WHCRA Notice (open enrollment) 22 HIPAA PORTABILITY NOTICE Our records show that you are eligible to participate in the company’s Group Health Plan (to actually participate, you must complete an enrollment form and pay your share of the premium). A federal law called HIPAA requires that we notify you about some important provisions in the plan. Special enrollment rights If you are declining enrollment for yourself or your dependents (including your spouse) because of other health insurance or group health plan coverage, you may be able to enroll yourself and your dependents in this plan if you or your dependents lose eligibility for that other coverage (or if the employer stops contributing towards your or your dependents’ other coverage). However, you must request enrollment within 30 days after your or your dependents’ other coverage ends (or after the employer stops contributing toward the other coverage). In addition, if you have a new dependent as a result of marriage, birth, adoption, or placement for adoption, you may be able to enroll yourself and your dependents. However, you must request enrollment within 30 days after the marriage, birth, adoption, or placement for adoption. If you are declining enrollment because you and/or your dependents are covered under a Medicaid plan or state Child Health Plan (CHIP) and that coverage is terminated due to a loss of eligibility, you may be able to enroll yourself and your dependents in this plan. However, you must request enrollment within 60 days after the date that termination of such coverage occurred and meet certain other important conditions described in the Summary Plan Description. If you and/or your dependents are determined to be eligible under a state’s Medicaid plan or state Child Health Plan (CHIP) for premium subsidy assistance, you may be able to enroll yourself and your dependents in this plan. However, you must request enrollment within 60 days of the determination of eligibility for premium subsidy assistance for you or your dependents and meet certain other important conditions as described in the respective Summary Plan Description. To request special enrollment or obtain more information, contact Manpower Human Resources Department. 23 CONTINUATION COVERAGE RIGHTS UNDER COBRA Introduction You’re getting this notice because you recently gained coverage under a group health plan (the Plan). This notice has important information about your right to COBRA continuation coverage, which is a temporary extension of coverage under the Plan. This notice explains COBRA continuation coverage, when it may become available to you and your family, and what you need to do to protect your right to get it. When you become eligible for COBRA, you may also become eligible for other coverage options that may cost less than COBRA continuation coverage. The right to COBRA continuation coverage was created by a federal law, the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA). COBRA continuation coverage can become available to you and other members of your family when group health coverage would otherwise end. For more information about your rights and obligations under the Plan and under federal law, you should review the Plan’s Summary Plan Description or contact the Plan Administrator. You may have other options available to you when you lose group health coverage. For example, you may be eligible to buy an individual plan through the Health Insurance Marketplace. By enrolling in coverage through the Marketplace, you may qualify for lower costs on your monthly premiums and lower out-of-pocket costs. Additionally, you may qualify for a 30-day special enrollment period for another group health plan for which you are eligible (such as a spouse’s plan), even if that plan generally doesn’t accept late enrollees. What is COBRA continuation coverage? COBRA continuation coverage is a continuation of Plan coverage when it would otherwise end because of a life event. This is also called a “qualifying event.” Specific qualifying events are listed later in this notice. After a qualifying event, COBRA continuation coverage must be offered to each person who is a “qualified beneficiary.” You, your spouse, and your dependent children could become qualified beneficiaries if coverage under the Plan is lost because of the qualifying event. Under the Plan, qualified beneficiaries who elect COBRA continuation coverage may be required to pay for COBRA continuation coverage. If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events: • Your hours of employment are reduced, or • Your employment ends for any reason other than your gross misconduct. If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events: • Your spouse dies; • Your spouse’s hours of employment are reduced; • Your spouse’s employment ends for any reason other than his or her gross misconduct; • Your spouse becomes entitled to Medicare benefits (under Part A, Part B, or both); or • You become divorced or legally separated from your spouse. 24 Your dependent children will become qualified beneficiaries if they lose coverage under the Plan because of the following qualifying events: • The parent-employee dies; • The parent-employee’s hours of employment are reduced; • The parent-employee’s employment ends for any reason other than his or her gross misconduct; • The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both); • The parents become divorced or legally separated; or • The child stops being eligible for coverage under the Plan as a “dependent child.” When is COBRA continuation coverage available? The Plan will offer COBRA continuation coverage to qualified beneficiaries only after the Plan Administrator has been notified that a qualifying event has occurred. The employer must notify the Plan Administrator of the following qualifying events: • The end of employment or reduction of hours of employment; • Death of the employee; • The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both). For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to your Human Resources Department. How is COBRA continuation coverage provided? Once the Plan Administrator receives notice that a qualifying event has occurred, COBRA continuation coverage will be offered to each of the qualified beneficiaries. Each qualified beneficiary will have an independent right to elect COBRA continuation coverage. Covered employees may elect COBRA continuation coverage on behalf of their spouses, and parents may elect COBRA continuation coverage on behalf of their children. COBRA continuation coverage is a temporary continuation of coverage that generally lasts for 18 months due to employment termination or reduction of hours of work. Certain qualifying events, or a second qualifying event during the initial period of coverage, may permit a beneficiary to receive a maximum of 36 months of coverage. There are also ways in which this 18-month period of COBRA continuation coverage can be extended: Disability extension of 18-month period of COBRA continuation coverage If you or anyone in your family covered under the Plan is determined by Social Security to be disabled and you notify the Plan Administrator in a timely fashion, you and your entire family may be entitled to get up to an additional 11 months of COBRA continuation coverage, for a maximum of 29 months. The disability would have to have started at some time before the 60th day of COBRA continuation coverage and must last at least until the end of the 18-month period of COBRA continuation coverage. Second qualifying event extension of 18-month period of continuation coverage If your family experiences another qualifying event during the 18 months of COBRA continuation coverage, the spouse and dependent children in your family can get up to 18 additional months of COBRA continuation coverage, for a maximum of 36 months, if the Plan is properly notified about the 25 second qualifying event. This extension may be available to the spouse and any dependent children getting COBRA continuation coverage if the employee or former employee dies; becomes entitled to Medicare benefits (under Part A, Part B, or both); gets divorced or legally separated; or if the dependent child stops being eligible under the Plan as a dependent child. This extension is only available if the second qualifying event would have caused the spouse or dependent child to lose coverage under the Plan had the first qualifying event not occurred. Are there other coverage options besides COBRA Continuation Coverage? Yes. Instead of enrolling in COBRA continuation coverage, there may be other coverage options for you and your family through the Health Insurance Marketplace, Medicaid, or other group health plan coverage options (such as a spouse’s plan) through what is called a “special enrollment period.” Some of these options may cost less than COBRA continuation coverage. You can learn more about many of these options at www.healthcare.gov. If you have questions Questions concerning your Plan or your COBRA continuation coverage rights should be addressed to the contact or contacts identified below. For more information about your rights under the Employee Retirement Income Security Act (ERISA), including COBRA, the Patient Protection and Affordable Care Act, and other laws affecting group health plans, contact the nearest Regional or District Office of the U.S. Department of Labor’s Employee Benefits Security Administration (EBSA) in your area or visit www.dol.gov/ebsa (addresses and phone numbers of Regional and District EBSA Offices are available through EBSA’s website). For more information about the Marketplace, visit www.HealthCare.gov. Keep your plan informed of address changes To protect your family’s rights, let the Plan Administrator know about any changes in the addresses of family members. You should also keep a copy, for your records, of any notices you send to the Plan Administrator. Plan contact information Manpower, Human Resources Department – 1119 Regis Court STE 260, Eau Claire, WI 54701 26 NEW HEALTH INSURANCE MARKETPLACE COVERAGE OPTIONS AND YOUR HEALTH COVERAGE PART A: General information Since 2014, individuals can purchase health insurance through the Health Insurance Marketplace. To assist you as you evaluate options for you and your family, this notice provides some basic information about the Marketplace and employment-based health coverage offered by your employer. What is the Health Insurance Marketplace? The Marketplace is designed to help you find health insurance that meets your needs and fits your budget. The Marketplace offers "one-stop shopping" to find and compare private health insurance options. You may also be eligible for a tax credit that lowers your monthly premium right away. Open enrollment for health insurance coverage through the Marketplace begins in November for coverage starting as early as January 1st. Can I save money on my health insurance premiums in the Marketplace? You may qualify to save money and lower your monthly premium, but only if your employer does not offer coverage, or offers coverage that doesn't meet certain standards. The savings on your premium that you're eligible for depends on your household income. Does employer health coverage affect eligibility for premium savings through the Marketplace? Yes. If you have an offer of health coverage from your employer that meets certain standards, you will not be eligible for a tax credit through the Marketplace and may wish to enroll in your employer's health plan. However, you may be eligible for a tax credit that lowers your monthly premium, or a reduction in certain costsharing if your employer does not offer coverage to you at all or does not offer coverage that meets certain standards. If the cost of a plan from your employer that would cover you (and not any other members of your family) is more than 9.5% of your household income for the year, or if the coverage your employer provides does not meet the "minimum value" standard set by the Affordable Care Act, you may be eligible for a tax credit 1. Note: If you purchase a health plan through the Marketplace instead of accepting health coverage offered by your employer, then you may lose the employer contribution (if any) to the employer-offered coverage. Also, this employer contribution -as well as your employee contribution to employer-offered coverage- is often excluded from income for Federal and State income tax purposes. Your payments for coverage through the Marketplace are made on an after-tax basis. How can I get more information? For more information about your coverage offered by your employer, please check your summary plan description or contact Manpower Human Resources Department. The Marketplace can help you evaluate your coverage options, including your eligibility for coverage through the Marketplace and its cost. Please visit HealthCare.gov for more information, including an online application for health insurance coverage and contact information for a Health Insurance Marketplace in your area. 1 An employer-sponsored health plan meets the "minimum value standard" if the plan's share of the total allowed benefit costs covered by the plan is no less than 60 percent of such costs. 27 PART B: Information about health coverage offered by your employer This section contains information about any health coverage offered by your employer. If you decide to complete an application for coverage in the Marketplace, you will be asked to provide this information. This information is numbered to correspond to the Marketplace application. 1. Employer name: Manpower 2. Employer Identification Number (EIN): Wisconsin / Minnesota – D Mark Group 39-1303150 Florida – J Mark Group 59-3114570 Iowa – Manpower of Des Moines 42-0731249 3. Employer address: 1119 Regis Court STE 260, Eau Claire, WI 54701 4. Employer phone number: 715.552.9126 5. Who can we contact about employee health coverage at this job?: Manpower Human Resources Department Here is some basic information about health coverage offered by this employer As your employer, we offer a health plan to: All full time employees. Some employees. With respect to dependents: We do offer coverage. We do not offer coverage. If checked, this coverage meets the minimum value standard, and the cost of this coverage to you is intended to be affordable, based on employee wages. ** Even if your employer intends your coverage to be affordable, you may still be eligible for a premium discount through the Marketplace. The Marketplace will use your household income, along with other factors, to determine whether you may be eligible for a premium discount. If, for example, your wages vary from week to week (perhaps you are an hourly employee or you work on a commission basis), if you are newly employed mid-year, or if you have other income losses, you may still qualify for a premium discount. 28 Important Notice from D Mark Group Inc., dba Manpower about Your Prescription Drug Coverage and Medicare Please read this notice carefully and keep it where you can find it. This notice has information about your current prescription drug coverage with D Mark Group Inc., dba Manpower and about your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan. Information about where you can get help to make decisions about your prescription drug coverage is at the end of this notice. There are three important things you need to know about your current coverage and Medicare’s prescription drug coverage: 1. Medicare prescription drug coverage became available in 2006 to everyone with Medicare. You can get this coverage if you join a Medicare Prescription Drug Plan or join a Medicare Advantage Plan (like an HMO or PPO) that offers prescription drug coverage. All Medicare drug plans provide at least a standard level of coverage set by Medicare. Some plans may also offer more coverage for a higher monthly premium. 2. D Mark Group Inc., dba Manpower has determined that the prescription drug coverage offered by the Key Benefit Administrator Minimum Essential Coverage (MEC) and the MEC Preferred is, on average for all plan participants, NOT expected to pay out as much as standard Medicare prescription drug coverage pays. Therefore, your coverage is considered Non-Creditable Coverage. This is important because, most likely, you will get more help with your drug costs if you join a Medicare drug plan, than if you only have prescription drug coverage from the MEC or MEC Preferred This also is important because it may mean that you may pay a higher premium (a penalty) if you do not join a Medicare drug plan when you first become eligible. 3. You can keep your current coverage from Key Benefit Administrators. However, because your coverage is non-creditable, you have decisions to make about Medicare prescription drug coverage that may affect how much you pay for that coverage, depending on if and when you join a drug plan. When you make your decision, you should compare your current coverage, including what drugs are covered, with the coverage and cost of the plans offering Medicare prescription drug coverage in your area. Read this notice carefully it explains your options. When can you join a Medicare drug plan? You can join a Medicare drug plan when you first become eligible for Medicare and each year from October 15th through December 7th. However, if you decide to drop your current coverage with D Mark Group Inc., dba Manpower since it is employer sponsored group coverage, you will be eligible for a two (2) month Special Enrollment Period (SEP) to join a Medicare drug plan; however you also may pay a higher premium (a penalty) because you did not have creditable coverage under the MEC or MEC Preferred If the status of the MEC or MEC Preferred has changed from creditable to non-creditable, you are also eligible for a two (2) month Special Enrollment Period (SEP) to join a Medicare drug plan from the date of the change or the date of this notice, whichever is later. 29 When will you pay a higher premium (penalty) to join a Medicare drug plan? Since the coverage under MEC or MEC Preferred is not creditable, depending on how long you go without creditable prescription drug coverage, you may pay a penalty to join a Medicare drug plan. Starting with the end of the last month that you were first eligible to join a Medicare drug plan but didn’t join, if you go 63 continuous days or longer without prescription drug coverage that’s creditable, your monthly premium may go up by at least 1% of the Medicare base beneficiary premium per month for every month that you did not have that coverage. For example, if you go nineteen months without creditable coverage, your premium may consistently be at least 19% higher than the Medicare base beneficiary premium. You may have to pay this higher premium (penalty) as long as you have Medicare prescription drug coverage. In addition, you may have to wait until the following October to join. What happens to your current coverage if you decide to join a Medicare drug plan? If you decide to join a Medicare drug plan, your current D Mark Group Inc., dba Manpower coverage will not in most cases, enrolling in a Medicare drug plan will not affect a participant’s benefits under your health plan be affected. If you do decide to join a Medicare drug plan and drop your current D Mark Group Inc., dba Manpower coverage, be aware that you and your dependents may not be able to get this coverage back right away or at all. Please review the D Mark Group Inc., dba Manpower health plan documents for details regarding eligibility and enrollment rights. For more information about this notice or your current prescription drug coverage… Contact the person listed below for further information. NOTE: You’ll get this notice each year. You will also get it before the next period you can join a Medicare drug plan and if this coverage through D Mark Group Inc., dba Manpower changes. You also may request a copy of this notice at any time. For More Information About Your Options Under Medicare Prescription Drug Coverage… More detailed information about Medicare plans that offer prescription drug coverage is in the “Medicare & You” handbook. You’ll get a copy of the handbook in the mail every year from Medicare. You may also be contacted directly by Medicare drug plans. For more information about Medicare prescription drug coverage: • Visit www.medicare.gov • Call your State Health Insurance Assistance Program (see the inside back cover of your copy of the “Medicare & You” handbook for their telephone number) for personalized help • Call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. 30 If you have limited income and resources, extra help paying for Medicare prescription drug coverage is available. For information about this extra help, visit Social Security on the web at www.socialsecurity.gov or call them at 1-800-772-1213 (TTY 1-800-325-0778). Date: 02-01-2017 Name of Entity/Sender: D Mark Group Inc., dba Manpower Contact--Position/Office: Cheryl Johnson – Benefits Specialist Address: 1119 Regis Court, Suite 260 Eau Claire, WI 54701 Phone Number: (715) 552-9126 31 NOTICE OF PRIVACY PRACTICE Your Information. Your Rights. Our Responsibilities. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. Your rights You have the right to: • Get a copy of your health and claims records • Correct your health and claims records • Request confidential communication • Ask us to limit the information we share • Get a list of those with whom we’ve shared your information • Get a copy of this privacy notice • Choose someone to act for you • File a complaint if you believe your privacy rights have been violated Your choices You have some choices in the way that we use and share information as we: • Answer coverage questions from your family and friends • Provide disaster relief • Market our services and sell your information Our uses and disclosures • We may use and share your information as we: • Help manage the health care treatment you receive • Run our organization • Pay for your health services • Administer your health plan • Help with public health and safety issues • Do research • Comply with the law • Respond to organ and tissue donation requests and work with a medical examiner or funeral director • Address workers’ compensation, law enforcement, and other government requests • Respond to lawsuits and legal actions 32 Your rights When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you. Get a copy of health and claims records • You can ask to see or get a copy of your health and claims records and other health information we have about you. Ask us how to do this. • We will provide a copy or a summary of your health and claims records, usually within 30 days of your request. We may charge a reasonable, cost-based fee. Ask us to correct health and claims records • You can ask us to correct your health and claims records if you think they are incorrect or incomplete. Ask us how to do this. • We may say “no” to your request, but we’ll tell you why in writing within 60 days. Request confidential communications • You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. • We will consider all reasonable requests, and must say “yes” if you tell us you would be in danger if we do not. Ask us to limit what we use or share • You can ask us not to use or share certain health information for treatment, payment, or our operations. • We are not required to agree to your request, and we may say “no” if it would affect your care. Get a list of those with whom we’ve shared information • You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why. • We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months. Get a copy of this privacy notice You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly. Choose someone to act for you • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. • We will make sure the person has this authority and can act for you before we take any action. 33 File a complaint if you feel your rights are violated • You can complain if you feel we have violated your rights by contacting us using the information on page 1. • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775 or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. • We will not retaliate against you for filing a complaint. Your choices For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions. In these cases, you have both the right and choice to tell us to: • Share information with your family, close friends, or others involved in payment for your care • Share information in a disaster relief situation If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety. In these cases, we never share your information unless you give us written permission: • Marketing purposes • Sale of your information Our uses and disclosures How do we typically use or share your health information? We typically use or share your health information in the following ways. Help manage the health care treatment you receive We can use your health information and share it with professionals who are treating you. Example: A doctor sends us information about your diagnosis and treatment plan so we can arrange additional services. Run our organization • We can use and disclose your information to run our organization and contact you when necessary. • We are not allowed to use genetic information to decide whether we will give you coverage and the price of that coverage. This does not apply to long-term care plans. Example: We use health information about you to develop better services for you. Pay for your health services We can use and disclose your health information as we pay for your health services. Example: We share information about you with your dental plan to coordinate payment for your dental work. 34 Administer your plan We may disclose your health information to your health plan sponsor for plan administration. Example: Your company contracts with us to provide a health plan, and we provide your company with certain statistics to explain the premiums we charge. How else can we use or share your health information? We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html. Help with public health and safety issues We can share health information about you for certain situations such as: • Preventing disease • Helping with product recalls • Reporting adverse reactions to medications • Reporting suspected abuse, neglect, or domestic violence • Preventing or reducing a serious threat to anyone’s health or safety Do research We can use or share your information for health research. Comply with the law We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law. Respond to organ and tissue donation requests and work with a medical examiner or funeral director • We can share health information about you with organ procurement organizations. • We can share health information with a coroner, medical examiner, or funeral director when an individual dies. Address workers’ compensation, law enforcement, and other government requests We can use or share health information about you: • For workers’ compensation claims • For law enforcement purposes or with a law enforcement official • With health oversight agencies for activities authorized by law • For special government functions such as military, national security, and presidential protective services Respond to lawsuits and legal actions We can share health information about you in response to a court or administrative order, or in response to a subpoena. 35 Our responsibilities • We are required by law to maintain the privacy and security of your protected health information. • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. • We must follow the duties and privacy practices described in this notice and give you a copy of it. • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html Changes to the terms of this notice We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, on our web site, and we will mail a copy to you. Other instructions for this notice • Notice effective 2/1/17 36 PREMIUM ASSISTANCE UNDER MEDICAID AND THE CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP) If you or your children are eligible for Medicaid or CHIP and you’re eligible for health coverage from your employer, your state may have a premium assistance program that can help pay for coverage, using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs but you may be able to buy individual insurance coverage through the Health Insurance Marketplace. For more information, visit www.healthcare.gov. If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available. If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might be eligible for either of these programs, contact your State Medicaid or CHIP office or dial 1877-KIDS NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer-sponsored plan. If you or your dependents are eligible for premium assistance under Medicaid or CHIP, as well as eligible under your employer plan, your employer must allow you to enroll in your employer plan if you aren’t already enrolled. This is called a “special enrollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. If you have questions about enrolling in your employer plan, contact the Department of Labor at www.askebsa.dol.gov or call 1-866-444-EBSA (3272). If you live in one of the following states, you may be eligible for assistance paying your employer health plan premiums. The following list of states is current as of July 31, 2016. Contact your State for more information on eligibility – ALABAMA – Medicaid FLORIDA – Medicaid Website: http://myalhipp.com/ Phone: 1-855-692-5447 Website: http://flmedicaidtplrecovery.com/hipp/ Phone: 1-877-357-3268 ALASKA – Medicaid GEORGIA – Medicaid The AK Health Insurance Premium Payment Program Website: http://myakhipp.com/ Phone: 1-866-251-4861 Email: [email protected] Medicaid Eligibility: http://dhss.alaska.gov/dpa/Pages/medicaid/default.aspx Website: http://dch.georgia.gov/medicaid - Click on Health Insurance Premium Payment (HIPP) Phone: 404-656-4507 ARKANSAS – Medicaid INDIANA – Medicaid Website: http://myarhipp.com/ Phone: 1-855-MyARHIPP (855-692-7447) Healthy Indiana Plan for low-income adults 19-64 Website: http://www.hip.in.gov Phone: 1-877-438-4479 All other Medicaid Website: http://www.indianamedicaid.com Phone 1-800-403-0864 COLORADO – Medicaid IOWA – Medicaid Medicaid Website: http://www.colorado.gov/hcpf Medicaid Customer Contact Center: 1-800-221-3943 Website: http://www.dhs.state.ia.us/hipp/ Phone: 1-888-346-9562 37 KANSAS – Medicaid NEW HAMPSHIRE – Medicaid Website: http://www.kdheks.gov/hcf/ Phone: 1-785-296-3512 Website: http://www.dhhs.nh.gov/oii/documents/hippapp.pdf Phone: 603-271-5218 KENTUCKY – Medicaid NEW JERSEY – Medicaid and CHIP Website: http://chfs.ky.gov/dms/default.htm Phone: 1-800-635-2570 Medicaid Website: http://www.state.nj.us/humanservices/ dmahs/clients/medicaid/ Medicaid Phone: 609-631-2392 CHIP Website: http://www.njfamilycare.org/index.html CHIP Phone: 1-800-701-0710 LOUISIANA – Medicaid NEW YORK – Medicaid Website: http://dhh.louisiana.gov/index.cfm/subhome/1/n/331 Phone: 1-888-695-2447 Website: http://www.nyhealth.gov/health_care/medicaid/ Phone: 1-800-541-2831 MAINE – Medicaid NORTH CAROLINA – Medicaid Website: http://www.maine.gov/dhhs/ofi/publicassistance/index.html Phone: 1-800-442-6003 TTY: Maine relay 711 Website: http://www.ncdhhs.gov/dma Phone: 919-855-4100 MASSACHUSETTS – Medicaid and CHIP NORTH DAKOTA – Medicaid Website: http://www.mass.gov/MassHealth Phone: 1-800-462-1120 Website: http://www.nd.gov/dhs/services/medicalserv/medicaid/ Phone: 1-844-854-4825 MINNESOTA – Medicaid OKLAHOMA – Medicaid and CHIP Website: http://mn.gov/dhs/ma/ Phone: 1-800-657-3739 Website: http://www.insureoklahoma.org Phone: 1-888-365-3742 MISSOURI – Medicaid OREGON – Medicaid Website: http://www.dss.mo.gov/mhd/participants/pages/hipp.htm Phone: 573-751-2005 Website: http://healthcare.oregon.gov/Pages/index.aspx http://www.oregonhealthcare.gov/index-es.html Phone: 1-800-699-9075 MONTANA – Medicaid PENNSYLVANIA – Medicaid Website: http://dphhs.mt.gov/MontanaHealthcarePrograms/HIPP Phone: 1-800-694-3084 Website: http://www.dhs.pa.gov/hipp Phone: 1-800-692-7462 NEBRASKA – Medicaid RHODE ISLAND – Medicaid Website: http://dhhs.ne.gov/Children_Family_Services/AccessNebras ka/Pages/accessnebraska_index.aspx Phone: 1-855-632-7633 Website: http://www.eohhs.ri.gov/ Phone: 401-462-5300 NEVADA – Medicaid SOUTH CAROLINA – Medicaid Medicaid Website: http://dwss.nv.gov/ Medicaid Phone: 1-800-992-0900 Website: http://www.scdhhs.gov Phone: 1-888-549-0820 38 SOUTH DAKOTA - Medicaid WASHINGTON – Medicaid Website: http://dss.sd.gov Phone: 1-888-828-0059 Website: http://www.hca.wa.gov/free-or-low-cost-healthcare/program-administration/premium-payment-program Phone: 1-800-562-3022 ext. 15473 TEXAS – Medicaid WEST VIRGINIA – Medicaid Website: http://gethipptexas.com/ Phone: 1-800-440-0493 Website: http://www.dhhr.wv.gov/bms/Medicaid%20Expansion/Page s/default.aspx Phone: 1-877-598-5820, HMS Third Party Liability UTAH – Medicaid and CHIP WISCONSIN – Medicaid and CHIP Website: Medicaid: http://health.utah.gov/medicaid CHIP: http://health.utah.gov/chip Phone: 1-877-543-7669 Website: https://www.dhs.wisconsin.gov/publications/p1/p10095.pdf Phone: 1-800-362-3002 VERMONT– Medicaid WYOMING – Medicaid Website: http://www.greenmountaincare.org/ Phone: 1-800-250-8427 Website: https://wyequalitycare.acs-inc.com/ Phone: 307-777-7531 VIRGINIA – Medicaid and CHIP Medicaid Website: http://www.coverva.org/programs_premium_assistance.cfm Medicaid Phone: 1-800-432-5924 CHIP Website: http://www.coverva.org/programs_premium_assistance.cfm CHIP Phone: 1-855-242-8282 To see if any other states have added a premium assistance program since July 31, 2016, or for more information on special enrollment rights, contact either: U.S. Department of Labor Employee Benefits Security Administration www.dol.gov/ebsa 1-866-444-EBSA (3272) U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565 39 NOTICE OF RIGHTS UNDER THE WOMEN’S HEALTH AND CANCER RIGHTS ACT OF 1998 On October 21, 1998, the federal government enacted the Women’s Health and Cancer Rights Act. This law requires that all group health plans that provide coverage for mastectomies must also provide coverage for breast reconstruction surgery in connection with that mastectomy. This memo is intended to provide participants and beneficiaries with notice of their rights under the Women’s Health and Cancer Rights Act Participants and beneficiaries who receive benefits under the group health plan in connection with a mastectomy and elect breast reconstruction surgery in connection with that mastectomy are entitled to coverage for that reconstruction in a manner determined in consultation with the attending physician and the patient. Such coverage includes: 1. Reconstruction of the breast on which the mastectomy was performed 2. Surgery and reconstruction of the other breast to produce a symmetrical appearance 3. Prostheses and physical complications at all stages of the mastectomy, including lymphedemas. These benefits may be subject to deductibles and coinsurance limitations consistent with those established for similar benefits under the group health plan. Please contact the Human Resources Department or the company’s health insurance carrier directly for more information on your rights under the Women’s Health and Cancer Rights Act. 40 This Focus on Benefits provides a brief summary of your benefits. It does not contain all of the details described in the official plan documents and contracts. If there is any discrepancy between what is summarized here or any verbal descriptions of the plan and the official plan documents and contracts, the plan documents and contracts will govern. Manpower, reserves the right to change, amend, suspend, or terminate any or all of the plans described in the guide at any time and for any reason. This Focus on Benefits is not a contract, and participation in any of the plans does not guarantee employment.
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