USING SOCIAL NETWORK ANALYSIS FOR SOCIAL MEDIA IN SOCIAL RESEARCH COMBINING QUANTITATIVE, QUALITATIVE, AND VISUAL RESEARCH METHODS Social Media in Social Research May 16, 2014 Dhiraj Murthy @dhirajmurthy Network Theory • Socioeconomic activity is intrinsically related to social structures which has led to Sociology’s interest in social capital • The position of an actor in the network influences their ability to access resources such as goods, capital and information • Well connected actors have better access to information and other resources and therefore have more opportunities than less well connected actors. An actor can be anything from animals to people or organisations Network Theory History (based on Freeman, 2000) • 17th century: Spinoza developed first model • 1937: J.L. Moreno introduced sociometry; he also invented the sociogram Social maps! • 1949: A. Rapaport developed a probability based model of information flow • 70s: - New features in graph theory – more general structural models – Better computer power – analysis of complex relational data sets Social Networks • A social network is a social structure of people, related (directly or indirectly) to each other through a common relation or interest. Networks can have few or many actors (nodes), and one or more kinds of relations (edges)” (Hannemann, 2001) (Source: Freeman, 2000) What are social relations? A social relation is anything that links two actors. Examples include: Kinship Friendship Love Exchange Coauthorship Texting with Sharing photos with Co-membership Talking with Hate Trust Fighting Tweeting @ E-mailing with We can examine networks across multiple levels: 1) Ego-network - Have data on a respondent (ego) and the people they are connected to (alters). Example: personal Facebook networks 2) Partial network - Something less than full account of connections among all pairs of actors in the relevant population - Example: Most Twitter networks We can examine networks across multiple levels: 3) Complete or “Global” data - Data on all actors within a particular (relevant) boundary - Never exactly complete (due to missing data), but boundaries are set -Example: Corporate or government networks What is Social Network Analysis (SNA)? • Sociology has been interested in the networked structure of social relations since its early inception. • Networks are created by actor-actor relationships • SNA examines relationships between actors and the social structures in which they interact to gain a better understanding of actors’ roles within the social system. • SNA is the study of how the ties in networks create opportunities and restrictions which affect both individual and institutional access to resources such as information, finance, goods and power. SNA often involves: • • • • • • • Mixed methods Survey questionnaires Participant observation Clear variables Cluster analysis Conventional statistics (regression etc.) Multilevel modelling Qualitative and visual methods are important to SNA! Graphs - Sociograms (based on Hanneman, 2001) • Labeled circles represent actors • Line segments represent ties • Graph may represent one or more types of relations • Each tie can be directed or show cooccurrence – Arrows represent directed ties Representation of Social Networks • Matrices Ashton Mila Kunis Perry Bieber Ashton - 1 0 0 Mila Kunis 1 - 1 1 0 - 1 0 1 - Perry Bieber • Graphs 0 Graphical analysis of celebrities as a social network? will.i.am Harry Styles Everyone looks to T. Jones! And Kylie’s role is… Tom Jones Kylie Kendall Jenner Ricky SNA and Social Media • How can SNA be applied to different social media platforms to gain sociological insights? #pakistan tweets during the Pakistan Floods of 2010 1 / 2 Mode – Social Engagements And comments like ‘cool colors’ would create a network Case Study: Photo Sharing Flickr users who commented on user X’s photos (more than 4 times) Human Super-Connectors The circled user is a social ‘bridge’ who connects a cluster to the network Who is Talking about #X on Twitter? From my article for the Runnymede Trust Finding Friendship Clusters in Facebook? Building Fan Communities on YouTube HOW CAN I START? NodeXL (http://nodexl.codeplex.com) Gephi/Netvizz (Netvizz creates .gdf files for Gephi) Why bother with Social Network Analysis? • Operationalises (some versions of) the concept of ‘social structure’. • Network positions enable/constrain actors and actions • Exploring diffusion. • SNA can help us decipher very large/ complex data • Non-technical students can learn SNA and apply it to online community interactions using NodeXL with minimal support. • Visualisations are INHERENT to SNA
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