Case Study Nielsen Insights in Action: Finding The Right Product Mix Hormel Food relies on Nielsen Assortman Optimizer to maximize sales Company Hormel Foods The Hormel Foods Corporation can trace its roots to a small meatpacking plant founded in 1891 by entrepreneur George A. Hormel. Since its inception, the business has gone on to become a leader in the packaged food industry, with its hearty meal options becoming a staple in many households. The cornerstone of Hormel Foods’ success has been its ability to deliver convenient and satisfying meals to consumers. Its introduction of hit products such as Dinty Moore Beef Stew and Spam in the 1930s – as well as the acquisition of Jennie-O Foods in 1986 – were key contributors to the impressive growth Hormel Foods has experienced throughout its history. The Business Issue Company Facts Hormel Foods • Headquartered in Austin, Minnesota • Brands include Hormel, Spam, Jennie-O, Dinty Moore and Chi-Chi’s Salsa • Employs more than 19,000 workers One of Hormel Foods’ biggest-selling products is the Hormel • Net sales of $6.5 billion Compleats line of microwavable entrees, which offer consumers the convenience of an individually packaged, easy-to-prepare in 2009 meal. While Hormel Foods’ innovation has helped to drive the company’s success, retailers’ limited shelf space – especially within the microwavable meals category – has in recent years constrained the number of SKUs it was able to offer. Hormel Foods was faced with the question of how to continue to grow the Compleats business without expanding the total number of meal options on the shelf. Additionally, a few of Hormel Foods’ main competitors had recently entered the microwavable meals category, introducing new products to compete with the Compleats line. The result was increased pressure to optimize the brand’s product assortment. “We wanted to make sure Hormel Foods was in a position to competitively respond to activity in the market,” said Brett Asay, senior product manager of Hormel’s microwave meals portfolio. Hormel Foods relied on its longstanding relationship with Nielsen for the marketing expertise it needed. “Since Nielsen had been conducting other custom studies for Hormel Foods for years, they had a thorough understanding of our business,” Asay said. “Expanding our collaboration into assortment decisions was a natural progression of our partnership.” Nielsen Insights in Action: Finding The Right Product Mix The Solution In order to better understand consumer preferences and buying behavior, Nielsen conducted an extensive study of the microwavable meals market. In addition to the information gathered from their study, Nielsen provided Hormel Foods with Nielsen Assortman Optimizer, a web-based evaluation tool that helps marketers continually identify the products contributing most to the brand’s overall profitability. Case Study “ Nielsen conducted a comprehensive analysis of the Compleats line, looking for products that offered the most incremental value, not just the highest sales. By focusing on incrementality, Hormel Foods could incorporate meal options that reached different customer segments and complemented the other offerings within the line. The result was a significant shakeup of the brand’s product mix, with Hormel adding several new varieties to store shelves while eliminating less effective ones. A Win-win Outcome “The information provided by the Nielsen Assortman tool has helped Hormel Foods increase credibility with retailers and allowed us to maintain an advantage over our competitors.” ” Brett Asay, Senior Product Manager of Hormel’s microwave meals portfolio The new approach to assortment helped Hormel Foods increase sales of Compleats entrees by as much as 5 percent in some stores without adding to its total number of SKUs and despite a difficult economic environment. The product line has also significantly surpassed its main competitors in terms of sales dollars, volume and sales velocity. As of August 2010, the brand’s top-performing SKUs experienced a 5-percent increase in total points of distribution – a metric used to measure the reach and depth of presence in the marketplace – since Nielsen’s involvement. The Nielsen Assortman Optimizer evaluation tool has proven to be a valuable asset when interacting with retailers and channel partners as well. Hormel Foods’ category sales team uses the data Nielsen Assortman offers to make specific product recommendations to their various accounts. “The information provided by the Nielsen Assortman tool has helped Hormel Foods increase credibility with retailers and allowed us to maintain an advantage over our competitors,” said Asay. To learn more about how Nielsen can help with your assortment strategies, contact [email protected] or visit www.nielsen.com Copyright © 2011 The Nielsen Company. All rights reserved. Printed in the USA. Nielsen and the Nielsen logo are trademarks or registered trademarks of CZT/ACN Trademarks, LLC. 10/1686
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