T H E
B E T T E R
www.itfarm.co.uk
W A Y
PROS & CONS
FOR IT MANAGERS
Office 365
Google Apps
Uptime
97.929%
99.983%
Equivalent to
3 days, 3 hours
and 3 minutes
44 minutes
of lost productivity
User base
50 million
registered users
(corporate and consumer
according to Microsoft Support)
5 million
registered
company users
Offline support
Yes.
None.
You have a full version of Office
available to install locally which
works on and offline.
If you’re offline, you’re
unproductive.
Native Office document support
Yes.
No.
Microsoft support all existing
Office file types.
If you want to work online, you’ll
need to convert files to Google’s
Docs format.
Data security
Data may be accessed by foreign
agencies with a warrant and
without warning as Microsoft
support warn:
As a general rule, customer data will not be transferred to
datacenters outside that region. There are, however, some
limited circumstances where customer data might be accessed
by Microsoft personnel or subcontractors from outside the
specified region (e.g., for technical support, troubleshooting, or
in response to a valid legal subpoena)
“
“
Was recently banned for use
in Sweden by government
employees because of
“inadequacies” in privacy
standards.
Security in Office 365 White Paper
Was implicated in the
NSA PRISM spying
scandal.
Also implicated in the
NSA PRISM spying row
as data stored within Google Drive
can be accessed directly by the
US government.
Despite the maturity of the Cloud, both major productivity
platforms also have major drawbacks, from system reliability
to data security. Before choosing between the two major
competitors, your business should also look at more flexible
third-party options which offer compromises to the issues
listed above.
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T H E
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