4/16/2014 What is a Price? Chapter 10 Pricing The amount of money charged for a product or service, or the sum of the values that consumers exchange for the benefits of having or using the product or service. Price produces revenue, the other 3P’s represent costs Easier to change compared to other P’s, more flexible Customers make inferences based on price To the seller... Price is revenue and profit source What is Price? To the consumer... Price is the cost of something Nukhet Harmancioglu Lecture Notes INTERNAL FACTORS AFFECTING PRICE MARKETING GOALS Factors Affecting Pricing Decisions 1-4 PRICE CEILING • Survival • Market share leadership Customer Perceptions of Value – (no demand above this price) INTERNAL CONSIDERATIONS – – EXTERNAL CONSIDERATIONS Marketing Goals Nature of Market Marketing-Mix Strategy Consumer Demand Costs Competition Organizational Considerations Environmental Factors • As low as possible to increase market share Prevent competition from entering the market Current profit maximization – • Low prices to cover variable costs and some of fixed costs Choose the price that maximizes current profit, cash flow or ROI Product quality leadership – High prices to cover higher performance quality PRICE FLOOR Product Costs (no profits below this price) 1 4/16/2014 INTERNAL FACTORS AFFECTING PRICE MARKETING MIX STRATEGY 1-5 INTERNAL FACTORS AFFECTING PRICE ORGANIZATIONAL CONSIDERATIONS 1-6 • Price should be consistent with the marketing strategy and objectives • Price must be coordinated with other 3Ps Who sets the price? Who has the authority? Keep in mind positioning & the target market • Segmentation affects pricing because price varies over segments. Price discrimination: Charging different prices to segments • For small companies: Top management • For large companies: Marketing or sales departments, divisional or product line managers • For industrial markets: Salespeople • When pricing is key: Pricing departments according to their price elasticity or sensitivity. EXTERNAL FACTORS AFFECTING PRICE NATURE OF THE MARKET 1-7 EXTERNAL FACTORS AFFECTING PRICE CONSUMER DEMAND 1-8 • Pure competition – – • Monopolistic competition – – – • • Many buyers and sellers trading over a range of prices Sellers can differentiate their offer to the market Most FMCG’s Oligopolistic competition – – Few sellers, each sensitive to others’ pricing and marketing strategies Komatsu vs. Caterpillar Pure monopoly – – – • Single seller May not charge full price: prevent entry, faster penetration, fear of regulation Utilities Consumers compare the Perceived Value of the alternatives In general, consumers buy if perceived value > price Many buyers and sellers who have little effect on price Commodity markets such as wheat, copper • Price Elasticity of Demand: how responsive the demand will be to a change in price. What does elasticity depend on? • Higher elasticity (ease of not buying) – – • Availability of substitutes Inventory capabilities Lower elasticity – – – – Price=quality assumptions Uniqueness Low price relative to budget Purchasing for someone else 2 4/16/2014 Price Price Elasticity Total Revenue and Price Elasticity A. Inelastic Demand Demand Hardly Changes With a Small Change in Price. P2 Percentage change in Q P1 Elasticity (E) = Percentage change in P Price Q2 Q1 Quantity Demanded per Period P’2 Inelastic Demand E < 1 when P increases, TR increases B. Elastic Demand Demand Changes Greatly With a Small Change in Price. Elastic Demand E > 1 when P increases, TR decreases Unitary Elasticity E = 1 P increase is offset by increase in Q no change in TR P’1 Q2 Quantity Demanded per Period Q1 Total Revenue and Price Elasticity Price Elasticity 11 Buyers are less sensitive to price changes when, Product they are buying is unique When it is high in quality, prestige, or exclusiveness Substitutes are hard to find When the total expenditure for a product is low relative to their income or when cost is shared by another party 3 4/16/2014 EXTERNAL FACTORS AFFECTING PRICE COMPETITORS’ PRICES AND COSTS 1-13 PRICING APPROACHES: 1. COST-BASED PRICING 1-14 • • Market share depends on the “Perceived Value / Price” ratio • Price = Cost + Mark-up What do we gain by learning competitors’ costs? • Why is it popular? – – • How can you estimate competitors’ costs? – – • – – – – How low can they cut prices Profits made, market entry / exit ? Reverse engineering Public data Competitors are most likely to react to price changes WHEN: – – – • Simple Sellers are more certain about costs than demand Minimizes price competition Perceived fairness to both buyers and sellers Break-Even Analysis for pricing: Evaluating various prices by looking at BE Volumes. Number of firms is small Products are similar Buyers are informed Disadvantages of Cost Based Pricing Costs Ignores demand (price sensitivity) Does not account for competition Fixed Costs: Costs that do not vary with sales or production levels. – Overhead: Executive salaries, rent May result in under-pricing or over-pricing – Direct Fixed Costs: Advertising, marketing manager’s salary Variable Costs: Costs that do vary directly with the level of production. – e.g. raw materials Total Costs (for a given level of production) 4 4/16/2014 1. COST-BASED PRICING 1. COST-BASED PRICING - Variable costs: $20 - Expected sales: 100,000 units - Fixed costs: $ 500,000 - Desired Sales Markup: 20% Break-Even Analysis and Target Profit Pricing Variable Cost + Fixed Costs/Unit Sales = Unit Cost $20 + $500,000/100,000 = $25 per unit Break-even charts show total cost and total revenues at different levels of unit volume. The intersection of the total revenue and total cost curves is the breakeven point. Companies wishing to make a profit must exceed the break-even unit volume. Unit Cost/(1 – Desired Return on Sales) = Markup Price $25 / (1 - .20) = $31.25 1. COST-BASED PRICING 2. VALUE-BASED PRICING 1-20 Break-Even Analysis and Target Profit Pricing Revenues 1000 Thousands of Dollars Target Profit $200,000 800 Total Costs Break-even point 600 400 Rationale: • Customers generally don't know and care about your margins or costs. • Customer assessments of value are based on their personal gains and losses provided by competing alternatives. • • Determine price using perceived value to buyers Hence, start by analyzing customer needs and value perceptions Fixed Costs 200 0 10 20 30 Sales Volume in Thousands of Units 40 Quantity To Be Sold To Meet Target Profit halogen fluorescent LED 5 4/16/2014 Price vs. Non Price Positioning 2. VALUE-BASED PRICING 1-21 Cost-Based Pricing vs. Product Value-Based Pricing Product Cost Cost Value to the Buyer Price Price Value to the Buyer Cost Product 3. COMPETITION BASED PRICING Competition-Based Pricing: Also called going-rate pricing May price at the same level, above, or below the competition New Product Pricing Strategies Market-Skimming Pricing Setting a high price for a new product to skim maximum revenues layer by layer from segments willing to pay the high price. Results in: Fewer sales Higher unit margins Market-Penetration Pricing Setting a low price for a new product in order to attract a large number of buyers and a large market share. Results in: – Larger market share 6 4/16/2014 Price Skimming Price Skimming Penetration Pricing Strategy Skimming Pricing Strategy Maturity Decline Year Price 1906 1912 1925 $825 $575 $290 Ford T Model Growth Introduction High initial price for quick ROI Inelastic demand Price insensitivity by the market Product Mix Pricing Strategies Price Penetration Skimming Pricing Strategy Penetration Pricing Strategy Maturity Growth Introduction Low initial price with elastic demand Volume for lower production costs Imminent competition Product Line Pricing Setting price steps between product line items. Decline Price points Optional-Product Pricing Pricing optional or accessory products sold with the main product Eg. Cars and accessories, Computer and extras etc. Captive-Product Pricing Pricing products that must be used with the main product High margins are often set for supplies HP vs Kodak pricing strategy Services: two-part pricing strategy Fixed fee plus a variable usage rate Eg. Disneyland 7 4/16/2014 Product Mix Pricing Strategies By-Product Pricing Pricing low-value by-products to get rid of them Product Bundle Pricing Pricing bundles of products sold together Price Adjustment Strategies Discounts and Allowances Discounts: Straight reduction in price on purchases during a certain time period Cash discount Quantity discount Functional (trade) discount Seasonal discount Segmented Pricing Strategies Trade-in allowances Promotional allowances Types of segmented pricing strategies: Customer-segment Product-form pricing Location pricing Time pricing Allowances: Reward price deductions in return for an agreement to pay early or other. Discount / allowance Segmented Psychological Promotional Geographical International Winnie the pooh versions Out of state tuition Resorts Referred to as yield management when used for fixed capacity Airlines, cruises, hotels etc. 8 4/16/2014 Psychological Pricing Movie theatres, resorts and hotels often use segmented pricing for children Price Quality Relationship The price is used to say something about the product. Price-quality relationship Reference prices: Price used as a benchmark for comparison Differences as small as five cents can be important Numeric digits may have symbolic and visual qualities that psychologically influence the buyer Odd-Even Pricing Low cost focus Differentiation focus/ quality Odd Even Pricing (Psychological Pricing): The practice of setting prices a few dollars or cents below an even number Odd-number prices imply bargain price Lower Prices unique Higher Prices Customers uncertain about brand quality prior to purchase look to price Customers look to price in high risk purchases Eg. Gasoline prices: 1.4599 Oil Change $19.99 Car Wash $9.99 Even-number prices imply quality Eg. Rolex watch for $450 Ralph Lauren Romance Perfume $65 Organic Chips $3.00 9 4/16/2014 Promotional Pricing Temporarily pricing products below the list price or even below cost Promotional Pricing Problems Loss leaders Pricing a few items low to lure customers Easily copied by competitors Creates deal-prone consumers Special-event pricing Seasonal items priced low May erode brand’s value Not a legitimate substitute for effective strategic planning Cash rebates For purchases completed within a time frame Frequent use leads to industry price wars which benefit few firms Low-interest financing, longer warranties, free maintenance Promotional Pricing Promotional pricing can have adverse effects Customer Reaction to Price Changes Price Cuts – Negative Buyer Reaction? Customer Reaction to Price Changes Promotional Pricing 1-40 • • Normally should increase demand But other possible customer beliefs: – – – – It’s going to be replaced by newer models Current models are not selling well Company is in financial trouble Quality has been reduced When Gibson lowered its prices, sales fell. Why? What is it about a guitar that would cause this to happen? What other products share these qualities? • Promotions may cause consumers: – – – To switch to the promoted brand To buy more than usual of the promoted brand (stockpiling) To expect lower prices in the future • Promotions may reduce the value of the brand in the eyes of the buyers • Promotions may create “deal prone” customers who wait for promotions (bargain hunters, or promotion oriented customers) 10 4/16/2014 Price Changes Initiate price cuts when a firm: Dynamic Pricing Initiate price increases when a firm: Has excess capacity can increase profit Faces falling market share due to price competition faces cost inflation faces greater demand than can be supplied Desires to be a market share leader Adjusting prices continually to meet the characteristics and needs of individual customers and situations Monitoring demand / price continuously Basic Quantitative Analysis - Pricing 1-43 e.g. pricing of airline tickets Can create customer dissatisfaction, protests Eg. Amazon, Dell Key Concepts - Costs 1-44 Sales figures for different prices: Sales (weekly) Price ($) 600 7.50 700 6.00 1000 5.00 What is the best price? We need cost information!! Fixed Costs do not vary with production or sales level. Variable Costs vary directly with the level of production. Total Cost = Fixed cost + Total variable cost = Fixed cost + k V where V is volume/quantity; k is unit variable cost Cost in $ Total Cost Fixed Cost Quantity in units 11 4/16/2014 Key Concepts - Contribution 1-45 Pricing Example 1-46 Unit Contribution = Price - Unit variable cost =P–k Amount that each unit contributes to covering fixed costs. = Total revenue-total variable cost = PV – k V =(P–k)V Amount available to the firm to cover (or contribute to) fixed cost and profit after the variable cost has been deducted from total revenue. Sales figures for different prices: Total Contribution Sales (weekly) Price ($) 600 7.50 700 6.00 1000 5.00 What is the price that maximizes total contribution if the unit variable cost k is $4? Profit = Total revenue – Total cost = Total contribution – Fixed cost = P V – FC – ( k V ) = ( P – k ) V – FC Key Concepts - Margin 1-47 Channel Structure / Price Changes 1-48 Margin = selling price – acquisition price of a good p = $8 p = $12 Wholesaler ( also called unit contribution, or markup ) Percent margin = margin / selling price Manufacturer Unit cost = $5 Margin ($)= ($): 8-5= $3.00 Margin (%)= (%): 3/8= 37.5% p = $10 Retailer Customer Selling Price - Cost of Good Sold 10-8= $2.00 12-10= $2.00 Margin ($) / Selling Price 2/8= 25% 2/12= 16.7% 12 4/16/2014 Break-even Volume Break-even Volume - Example 1-49 1-50 Point at which profit is zero Point at which revenues = costs Minimum amount of sales to cover total costs BE Volume = Migrosoft manufactures and sells pillows: Fixed Costs Unit Contribution $$$ Total Revenue A tool to evaluate the feasibility of price per unit: $10 variable cost: $5.5/unit fixed costs: $15,000 what is the BE Volume? Total Cost a prospective strategy. The idea is to determine the amount of sales the strategy must generate in order for it to at least pay for BEV Quantity itself. Break-even Volume - Example 1-51 Shall we offer a 5% price discount? 1-52 Migrosoft average monthly sales and costs are: Sales: 4000 units Price per unit : $10 Variable cost: $5.50/unit Fixed cost: $15,000 Management is considering offering a 5% price cut, and has asked you to determine by how much sales would have to increase for them to benefit from the price cut? Current Price cut situation (5% discount) Price per unit : Sales: Variable cost: Unit contribution: Total contribution: By how much sales would have to increase to benefit from the price cut? 13 4/16/2014 Shall we offer a 5% price discount? 1-53 Shall we offer a 5% price discount? 1-54 Price per unit : Current Price cut Current Price cut situation (5% discount) situation (5% discount) Price per unit : $10 Sales: $10 Sales: 4000 units Variable cost: Variable cost: Unit contribution: Unit contribution: Total contribution: Total contribution: By how much sales would have to increase to benefit from the price cut? By how much sales would have to increase to benefit from the price cut? Shall we offer a 5% price discount? 1-55 Shall we offer a 5% price discount? 1-56 Current Price cut Current Price cut situation (5% discount) situation (5% discount) Price per unit : $10 Price per unit : $10 Sales: 4000 units Sales: 4000 units Variable cost: $5.50/unit Variable cost: $5.50/unit Unit contribution: Unit contribution: $4.50/unit Total contribution: Total contribution: By how much sales would have to increase to benefit from the price cut? By how much sales would have to increase to benefit from the price cut? 14 4/16/2014 Shall we offer a 5% price discount? 1-57 Shall we offer a 5% price discount? 1-58 Current Price cut Current Price cut situation (5% discount) situation (5% discount) $9.5 Price per unit : $10 Price per unit : $10 Sales: 4000 units Sales: 4000 units Variable cost: $5.50/unit Variable cost: $5.50/unit Unit contribution: $4.50/unit Unit contribution: $4.50/unit Total contribution: $18,000 Total contribution: $18,000 By how much sales would have to increase to benefit from the price cut? By how much sales would have to increase to benefit from the price cut? Shall we offer a 5% price discount? 1-59 Shall we offer a 5% price discount? 1-60 Current Price cut Current Price cut situation (5% discount) situation (5% discount) Price per unit : $10 $9.5 Price per unit : $10 $9.5 Sales: 4000 units V units ? Sales: 4000 units V units ? Variable cost: $5.50/unit Variable cost: $5.50/unit $5.50/unit Unit contribution: $4.50/unit Unit contribution: $4.50/unit Total contribution: $18,000 Total contribution: $18,000 By how much sales would have to increase to benefit from the price cut? By how much sales would have to increase to benefit from the price cut? 15 4/16/2014 Shall we offer a 5% price discount? 1-61 Shall we offer a 5% price discount? 1-62 Current Price cut Current Price cut situation (5% discount) situation (5% discount) Price per unit : $10 $9.5 Price per unit : $10 $9.5 Sales: 4000 units V units ? Sales: 4000 units V units ? Variable cost: $5.50/unit $5.50/unit Variable cost: $5.50/unit $5.50/unit Unit contribution: $4.50/unit $4/unit Unit contribution: $4.50/unit $4/unit Total contribution: $18,000 Total contribution: $18,000 $4 x V By how much sales would have to increase to benefit from the price cut? By how much sales would have to increase to benefit from the price cut? V = 18,000 / 4 = 4,500 units: 500 units increase Shall we offer a 5% price discount? 1-63 Shall we offer a 5% price discount? 1-64 Current Price cut Current Price cut situation (5% discount) Price per unit : $10 $9.5 Price per unit : $10 $9.5 Sales: 4000 units V units ? Sales: 4000 units V units ? Variable cost: $5.50/unit $5.50/unit Variable cost: $5.50/unit $5.50/unit Unit contribution: $4.50/unit $4/unit Unit contribution: $4.50/unit $4/unit Total contribution: $18,000 $4 x V Total contribution: $18,000 $4 x V Fixed cost: _________________________ Fixed cost: $15,000 $15,000 Total profits: situation(5% discount) Total profits: 16 4/16/2014 Shall we offer a 5% price discount? 1-65 Break-even Change Analysis 1-66 Current Price cut situation(5% discount) Price per unit : Sales: Variable cost: Unit contribution: Total contribution: Fixed cost: Total profits: $10 4000 units $5.50/unit $4.50/unit $18,000 $15,000 $3,000 $9.5 V units ? $5.50/unit $4/unit $4 x V $15,000 $(4 x V - 15,000) BE can be used to evaluate the profitability of a price change A price change will break-even if: Total contribution with new price (Unit sales with new price x profit margin with new price) is greater than Total contribution with current price Fixed cost are the same in both situations ($15,000) – so they don’t affect the break-even change analysis (Unit sales with current price x profit margin with current price) Break-even Change Analysis Break-even Change Analysis For a Fixed Cost Change 1-67 1-68 Migrosoft Average monthly sales and costs are: Sales: 4000 units Price per unit : $10 Variable cost: $5.50/unit Fixed cost: $15,000 Management is considering running an advertising campaign to boost the sales. They obtained a proposal from an advertising agency for a new advertising campaign at a total cost of $30,000. Should you do it? Used to evaluate the profitability of a change in the level of marketing or operational investments (fixed costs changes) A change in our investment level breaks even if: Total profit at new investment level (Sales at new investment level x Margin at new investment level – new fixed cost) is greater than Total profit at current investment level (Sales at current investment level x Margin at current investment level – current fixed cost) 17
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