Stanza TM wiring and programming guide Stanza TM Wiring and Programming Guide Stanza Drives are available for control of Draperies and Roller Shades. Stanza Shades and Drapes can be controlled as part of a Stanza Integrated System, incorporating Stanza lighting controls, or as a Stanza Standalone System, without lighting controls. This Stanza Wiring and Programming Guide describes how to set up Stanza shades and drapes in both applications. Both the Stanza Integrated System and Stanza Standalone System utilize the same Contact Closure Drive to motorize the shade or drape. The Drives are powered from a 24 V--- power supply and can be controlled via two contact closure inputs, one for open and one for close. Drives that are part of the Stanza Integrated System receive these contact closures from a Stanza Contact Closure Interface, SZ-IO. Drives that are part of a Stanza Standalone System receive these contact closures from a Stanza Standalone keypad. Two types of keypads are available: one for a single Shade or Drape application and one for a dual Shade or Drape application. The Shade or Drape can also be operated via an infrared Hand-Held Remote Control. These can be used in either a Stanza Integrated System or Stanza Standalone System. Each Drive that is being controlled, must have its own IR receiver. Two types of IR Remotes are available: one for a single Group application and one for a Two Group application. The IR remotes can move the Shade or Drape to the open and close limit. They also provide the additional functions of storing and recalling a favorite preset, and setting open and close limits remotely. Page 1 StanzaTM Wiring and Programming Guide Table of Contents Page Basic Operation Keypad Functions IR Remote Functions 3 4-5 Wiring Infrared Receiver Stanza Standalone System Stanza Integrated System 6 7-8 9-10 Contact Closure Contact Closure Specification 11 Setting Limits From the Drive From an Infrared Remote 12 13-16 Programming Assigning Drive to Remote Control Storing Favorite Preset Programming Lock Out Restoring Default Settings 17 18-19 20 21 Diagnostics SZ-IO Diagnostics Mode 22 Troubleshooting Troubleshooting Chart 23 Page 2 StanzaTM Wiring and Programming Guide 1 1.1 Stanza Keypads Functions TM • • • • Stanza Standalone System Keypads are available in Single Group and Dual Group styles. Each Shade or Drape in the system must be wired directly to the keypad to allow it to be controlled via the keypad. No additional programming steps are required to assign keypads to the Shade or Drape. A maximum of 4 Shades or Drapes can be wired to any keypad output: daisy chained or homerun Stanza Standalone System Keypads provide contact closures to the Shade or Drape, and require no input power. Single Group Keypad Provides control of one group of Shades or Drapes Tap Open Button Shade or Drape goes to open limit Open Close Tap Close Button Shade or Drape goes to close limit Tapping any button while Shade or Drape is moving will cause it to stop. Dual Two Group Keypad Provides control of two groups of Shades or Drapes Group 1 Open Close Open Close Tap Open Button Shade or Drape goes to open limit Tap Close Button Shade or Drape goes to close limit Tapping any button while Shade or Drape is moving will cause it to stop. Group 2 Same functions as above Page 3 StanzaTM Wiring and Programming Guide Infrared Hand Held Remote Controls | Functions 2 2.1 Single Group IR Remote Provides control of one Group of Shades or Drapes Tap Open Button Shade or drape goes to open limit Open Press Raise Button Shade or drape goes toward open limit Close Tap Close Button Shade or drape goes to close limit Press Lower Button Shade or drape goes toward close limit Tap Favorite Preset Button Shade or drape goes to stored preset • • • • • The Single Shade or Drape Remote can only be used in applications to control one group of Shades or Drapes Each Drive in the system requires its own IR Remote to allow it to be controlled via IR. Open and Close limits can be set via IR Remote Tapping any button while Shade or Drape is moving will cause it to stop All Shades or Drapes with an IR receiver will respond to the Single Group IR Remote as shipped, without any additional programming Page 4 StanzaTM Wiring and Programming Guide Infrared Hand Held Remote Controls | Functions (continued) 2 2.2 Dual Group IR Remote Provides control of two Groups of Shades or Drapes Top Group Tap Open Button Shade or Drape goes to open limit Sheer Open Press Raise Button Shade or Drape goes toward open limit Close Tap Close Button Shade or Drape goes to close limit Blackout Open Close Press Lower Button Shade or Drape goes toward close limit Tap Favorite Preset Button Shade or Drape goes to stored preset Bottom Group Same Functions as above • • • • • • All Stanza Drives with an IR receiver will respond to the Top Group of buttons without any programming Shade or Drape Group Assignment is required to allow the Bottom Group of buttons to control Shades or Drapes. Refer to Section 11, Assigning Drive to IR Remote. The Dual Group Remote provides independent control of two Groups of shades or drapes typically one Sheer Group and one Blackout Group. Each Drive in the system requires its own IR Receiver to allow it to be controlled via IR. Open and Close limits can be set via IR Remote Tapping any button while Shade or Drape is moving will cause it to stop Page 5 StanzaTM Wiring and Programming Guide 3 3.1 Stanza TM | Infrared Receivers Remote IR Eye Lutron® offers a remote infrared eye for Stanza. It is a small dome connected to the Drive by a 22 in (560 mm) cable. The remote infrared eye plugs into a dedicated IR connector on the Drive. Ten foot extensions are available if the layout requires the IR eye to be located further from the Drive. The IR eye may be located up to 50 ft (15 m) away from the Drive. Unobtrusive mounting clips and adhesive tape are also provided. Note: Each Stanza Drives must have its own remote IR eye to be controlled via infrared remote. SV-IR Infrared remote eye, available in white and royal plum. SV-IR connects to optional extension cable (SV-IR-EXT-10) or directly to the Drive 10 ft (3050 mm) SV-IR-EXT-10 Up to 5 can be connected end to end for a 50 ft (15,250 mm) extension. Page 6 StanzaTM Wiring and Programming Guide 4 Stanza Standalone System | Single Drive Wiring TM Wire Type A 1 2 3 Com 24 V--Close Open IR Receiver Stanza Drapery or Roller Shade Drive 4 5 6 7 8 9 Terminal block of Drive controlling single Shade or Drape Single Group Keypad Com X Single group 1 IR Transmitter 24 V--- Wire Type B SZ-PS-1-50 Power Supply 3 Notes: • Standalone shade or drapery drives can be controlled with a keypad, IR remote, or both. • Pressing any button on any keypad or IR remote while the shade or drape is moving will cause the shades or drapes in the group to stop. • Secondary wiring must be of type CL2, CL2P, CL2R, CL2X or other cable with equivalent or better electrical, mechanical, and flammability ratings in accordance with local and national electric code. Wiring types A B Purpose Contact Closure Input/Output Wire options 18-22 AWG (1.00-0.50 mm²) per contact closure - 250 ft (75 m) max Drive power (power supply to Drive) 12 AWG (4 mm²) - 250 ft (75 m) max 16 AWG (1.5 mm²) - 100 ft (30 m) max 18 AWG (1 mm²) - 50 ft (17 m) max Page 7 StanzaTM Wiring and Programming Guide Stanza Standalone System | Dual Drive Wiring Com 24 V--- TM X 5 SZ-PS-1-50 Power Supply Wire Type B 1 Optional IR Receiver Stanza Drapery or Roller Shade Drive Optional IR Receiver 2 3 4 5 6 7 8 9 Terminal block of Drive controlled by Group 1 buttons Wire Type A Com Com 24 V V--24 Close Close Open Open 1 2 Dual Group Keypad Terminal block of Drive controlled by Group 2 buttons Wire Type B Com 24 V--- Stanza Drapery or Roller Shade Drive X 1 Com Com 24 V 24 V--Close Close Open Open SZ-PS-1-50 Power Supply Dual group 3 IR Transmitter Notes: • Standalone shade or drapery drives can be controlled with a keypad, IR remote, or both. • Pressing any button on any keypad or IR remote while the shade or drape is moving will cause the shades or drapes in the group to stop. • Secondary wiring must be of type CL2, CL2P, CL2R, CL2X or other cable with equivalent or better electrical, mechanical, and flammability ratings in accordance with local and national electric code. Wiring types A B Purpose Contact Closure Input/Output Wire options 18-22 AWG (1.00-0.50 mm²) per contact closure - 250 ft (75 m) max Drive power (power supply to Drive) 12 AWG (4 mm²) - 250 ft (75 m) max 16 AWG (1.5 mm²) - 100 ft (30 m) max 18 AWG (1 mm²) - 50 ft (17 m) max Page 8 StanzaTM Wiring and Programming Guide 6 Stanza Integrated System | Single Drive Wiring TM Contact Closure Outputs (CCO) CCO 1 NC CCO 1 NO 1-2 COM CCO 2 NC CCO 2 NO CCO 3 NC CCO 3 NO 3-4 COM CCO 4 NC CCO 4 NO CCO 5 NC CCO 5 NO 5 COM CCI 1 CCI 2 CCI 3 CCI 4 CCI 5 COM +PWR COM Contact Closure Inputs (CCI) SZ-IO Contact Closure Interface Com 24 V--Close Open Com 24 V--- Wire Type B X Stanza Drapery or Roller Shade Drive Wire Type A Terminal block of Drive controlling single Shade or Drape SZ-PS-1-50 Power Supply Notes: • SZ-IO outputs programmed as a 0.25 second momentary contact closure output • Activating Open or Close while the shade or drape is moving will cause it to stop • If a Stop function is required, program the SZ-IO to activate both Open and Close contacts simultaneously (within 50 ms of each other) • Secondary wiring must be of type CL2, CL2P, CL2R, CL2X or other cable with equivalent or better electrical, mechanical, and flammability ratings in accordance with local and national electric code. Wiring types A B Purpose Contact Closure Input/Output Wire options 18-22 AWG (1.00-0.50 mm²) per contact closure - 250 ft (75 m) max Drive power (power supply to Drive) 12 AWG (4 mm²) - 250 ft (75 m) max 16 AWG (1.5 mm²) - 100 ft (30 m) max 18 AWG (1 mm²) - 50 ft (17 m) max Page 9 StanzaTM Wiring and Programming Guide 7 Stanza Integrated System | Dual Drive Wiring TM Contact Closure Outputs (CCO) SZ-PS-1-50 Power Supply CCO 1 NC CCO 1 NO 1-2 COM CCO 2 NC CCO 2 NO CCO 3 NC CCO 3 NO 3-4 COM CCO 4 NC CCO 4 NO CCO 5 NC CCO 5 NO 5 COM CCI 1 CCI 2 CCI 3 CCI 4 CCI 5 COM +PWR COM Com 24 V--- X Contact Closure Inputs (CCI) Wire Type B SZ-IO Com 24 V--Close Open Stanza Drapery or Roller Shade Drive Terminal block of Drive controlling sheer Shade or Drape Wire Type A Com 24 V--Close Open Com 24 V--- Wire Type B X Stanza Drapery or Roller Shade Drive Terminal block of Drive controlling blackout Shade or Drape SZ-PS-1-50 Power Supply Notes: • SZ-IO outputs programmed as a 0.25 second momentary contact closure output • Activating Open or Close while the shade or drape is moving will cause it to stop • If a Stop function is required, program the SZ-IO to activate both Open and Close contacts simultaneously (within 50 ms of each other) • Secondary wiring must be of type CL2, CL2P, CL2R, CL2X or other cable with equivalent or better electrical, mechanical, and flammability ratings in accordance with local and national electric code. Wiring types A B Purpose Contact Closure Input/Output Wire options 18-22 AWG (1.00-0.50 mm²) per contact closure - 250 ft (75 m) max Drive power (power supply to Drive) 12 AWG (4 mm²) - 250 ft (75 m) max 16 AWG (1.5 mm²) - 100 ft (30 m) max 18 AWG (1 mm²) - 50 ft (17 m) max Page 10 StanzaTM Wiring and Programming Guide 8 Stanza TM | Contact Closure Input Wiring and Specification Close Com 24 V--Close Open Open Wire Type A Terminal block of Drive controlling single Shade or Drape Stanza Drapery or Roller Shade Drive Wire Type B Com 24 V--- X 1 SZ-PS-1-50 Power Supply 3 Notes: • The Stanza Drive accepts Class 2, dry contact closure inputs. The contact closure device must be capable of switching 12 V--- at 4 mA. Momentary dry contact closure inputs require a minimum closure time of 0.25 seconds. • Activating Open or Close while the shade or drape is moving will cause it to stop • A dedicated Stop function can be actuated one of the following two ways: 1. Activate both Open and Close contacts simultaneously (within 50 ms of each other) 2. Providing a Stop contact closure with the following circuit: Com (Pin 1) Close Close (Pin 3) Open (Pin 4) D1 D2 Stop Open Diodes D1 and D2 must be rated for 12 V ---, 4 mA • Secondary wiring must be of type CL2, CL2P, CL2R, CL2X or other cable with equivalent or better electrical, mechanical, and flammability ratings in accordance with local and national electric code. Wiring types A B Purpose Contact Closure Input/Output Wire options 18-22 AWG (1.00-0.50 mm²) per contact closure - 250 ft (75 m) max Drive power (power supply to Drive) 12 AWG (4 mm²) - 250 ft (75 m) max 16 AWG (1.5 mm²) - 100 ft (30 m) max 18 AWG (1 mm²) - 50 ft (17 m) max Page 11 StanzaTM Wiring and Programming Guide 9 Setting Limits From the Drive The open and close limits define the travel range of the shade or drape. Limits can be set at the Drive, or from an IR Remote previously assigned to that Drive. It is recommended that limits be set initially at the Drive. Setting Open Limit 9.1 9.2 9.3 Tap Open Limit button. Green LED will turn on. Move the Shade or Drape to desired Open Limit by pressing arrow buttons. Press and hold the Open Limit button until the Green LED flashes. Open Limit is stored. Setting Close Limit 9.4 9.5 9.6 Tap the Close Limit button. The Green LED will turn on. Move the Shade or Drape to desired Close Limit by pressing arrow buttons. Press and hold the Close Limit button until the Green LED flashes. Close Limit is stored. Page 12 StanzaTM Wiring and Programming Guide 10 Setting Limits From Infrared Remote • • • The Open and Close Limits can be set from either a Single Group or a Dual Group IR Remote. The Dual Group Remote must be assigned to the top Group and bottom Group prior to limit setting. Refer to Section 11 By default the Single Group IR Remote is assigned to all Stanza Drives and cannot be reassigned to specific drives. Limits can be set at the Drive, or from the IR Remote. It is recommended that limits be set initially at the Drive. Setting Open Limit — Single Group IR Remote 10.1 10.2 10.3 10.4 Press and hold the Open and Raise button until Green LED on Drive turns on. Open Tap the Open button. Green LED of Drives will remain lit and Shades or Drapes will begin to move back and forth a short distance. Open Move Shade or Drape to desired Open Limit by pressing the Raise or Lower buttons. Open Press and hold the Open Limit button until the Green LED on the Drive flashes. Open Limit is stored. Open Close Close Close Close Page 13 StanzaTM Wiring and Programming Guide 10 Setting Limits From Infrared Remote (continued) Setting Close Limit — Single Group IR Remote 10.5 10.6 10.7 10.8 Press and hold the Open and Raise button until Green LED on Drive turns on. Open Tap the Close button. Green LED of Drives will remain lit and Shades or Drapes will begin to move back and forth a short distance. Open Move Shade or Drape to desired Close Limit by pressing the Raise or Lower buttons. Open Press and Hold the Close Limit button until the Green LED on the Drive flashes. Close Limit is stored. Open Close Close Close Close Page 14 StanzaTM Wiring and Programming Guide 10 Setting Limits From Infrared Remote (continued) Setting Open Limit — Dual Group IR Remote Open 10.9 10.10 10.11 Close Press and hold the Open and Raise button until Green LED on Drive turns on. Tap Open button of the desired group. Green LED of Drives assigned to this group will remain lit and Shades or Drapes will begin to move back and forth a short distance. Open Close Open Close OR Open Close Move Shade or Drape to desired Open Limit by pressing the Raise or Lower buttons. Open Close OR Open Close 10.12 Press and Hold the Open Limit button until the Green LED on the Drive flashes. Open Limit is stored. Open Close OR Open Close Page 15 StanzaTM Wiring and Programming Guide 10 Setting Limits From Infrared Remote (continued) Setting Close Limit — Dual Group IR Remote 10.13 10.14 10.15 Open Press and hold the Open and Raise button until Green LED on Drive turns on. Tap the Close button of the desired group. Green LED of Drives assigned to this group will remain lit and Shades or Drapes will begin to move back and forth a short distance. Close Open Close Open Close OR Open Close Move Shade or Drape to desired Close Limit by pressing the Raise or Lower buttons. Open Close OR Open Close 10.16 Press and Hold the Close Limit button until the Green LED on the Drive flashes. Close Limit is stored. Open Close OR Open Close Page 16 StanzaTM Wiring and Programming Guide Programming | Assigning Drive to Remote Control 11 • • • • Stanza Dual Group Remote Controls can be reassigned to different Shades or Drapes via simple programming. As shipped, all Shades or Drapes will respond to the Single Group Remote Control and to the top Group of the Dual Group Remote Control Each Shade or Drape in the system requires its own Infrared Receiver (SV-IR) to allow it to be controlled via IR. By default the single Group IR Remote is assigned to all Stanza Drives and cannot be reassigned to specific drives. Dual Group Remote Control Provides control of two Groups of Shades or Drapes 11.1 Aim Remote Control at IR Receiver of the Drive to be assigned. Open Close 11.2 11.3 11.4 11.5 Press and hold both Favorite Preset buttons for 5 seconds Open Close Green LED on Drive will blink slowly (once per second) Tap button on the Drive to assign to Top or Bottom Group. Assigned drive will go to Close Limit and Green LED will turn off. Tap to assign to Top Group Tap to assign to Bottom Group Repeat steps 11.1 - 11.4 to assign additional drives. Page 17 StanzaTM Wiring and Programming Guide Programming | Storing Favorite Preset 12 • • Favorite presets are available with both the Single and Dual IR Remote Control. They are stored and recalled using the remote. They allow the user to recall their favorite preset with the touch of the silver favorite preset button. Programming lockout must be disabled to store presets. Refer to Section 13 to disable this function. Storing Favorite Preset from Single Group IR Remote 12.1 12.2 Open Move Shade or Drape to desired position for Favorite Preset by pressing the Raise and Lower buttons. Close Open Press and hold the silver Favorite Preset button for 5 seconds. LED on Drive will flash Green then go out to indicate favorite preset is stored. Close Note: If the LED on the Drive flashes orange in step 12.2, Programming lockout is enabled and favorite preset is not stored. Refer to Section 13 to disable and repeat steps 12.1 and 12.2. Page 18 StanzaTM Wiring and Programming Guide 12 Programming | Storing Favorite Preset (continued) Storing Favorite Preset from Dual Group IR Remote 12.3 Open Move Shade or Drape to desired position for Favorite Preset by pressing the Raise and Lower buttons. Close OR Open Close Open 12.4 Press and hold open the silver Favorite Preset button for 5 seconds. LED on the Drive will flash Green then go out to indicate favorite preset is stored. Close OR Open Close Note: If the LED on the Drive flashes orange in step 12.4, Programming lockout is enabled and favorite preset is not stored. Refer to Section 13 to disable and repeat steps 13.3 and 13.4. Page 19 StanzaTM Wiring and Programming Guide Programming | Programming Lock Out 13 Programming Lock Out is a feature that prevents any programming from being changed accidentally by the user. It is recommended that this be enabled after programming and set up is completed. • Locking programming prevents accidental adjustment of the following from the IR Remote. - Assignment of Drives - Limit Setting With IR Remote - Saving of the Presets • In this mode limits can still be adjusted at the Drive • Locking programming can be done from a Single Group IR Remote and a Dual Group IR Remote • Locking Programming From Single Group IR Remote 13.1 Press and hold Open and Favorite Preset button for 5 seconds. LED on the Drive will flash Green then go out to indicate programming is locked. Open Close Unlocking Programming From Single Group IR Remote 13.2 Press and hold Open and Favorite Preset button for 5 seconds. LED on the Drive will turn on steady Green then go out to indicate programming is unlocked. Open Close Locking Programming From Dual Group IR Remote 13.3 Press and hold the Top Open button and Favorite Preset button for 5 seconds. LED on the Drive will flash Green then go out to indicate programming is locked. This will lock all Drives assigned to the Top and Bottom Groups. Unlocking Programming From Dual Group IR Remote 13.4 Open Close Open Close Open Close Press and hold the Top Open button and Favorite Preset button for 5 seconds. LED on the Drive will turn on steady Green then go out to indicate programming is unlocked. This will unlock all Drives assigned to the Top and Bottom Groups. StanzaTM Open Close Page 20 Wiring and Programming Guide Programming | Restoring Default Settings 14 • • Restoring a Drive to factory defaults will reset all IR Remote assignments and restore favorite preset to 50%, but will not affect the open and closed limits. Only Drives are capable of storing any programming info, so restoring defaults can only be performed on a Drive and only affects that particular Drive. Returning a Drive to its Factory Default Setting 14.1 14.2 14.3 14.4 Press and hold Close Limit button until LED flashes Green then turns on steady. Press and hold Open Limit button until LED flashes Green then turns on steady. Press and hold CW arrow button until LED flashes Green then turns on steady. Press and hold CCW arrow button until LED flashes Green then turns on steady. Page 21 StanzaTM Wiring and Programming Guide 15 SZ-IO Diagnostic Mode and DIP Switch Settings Diagnostic mode allows the user to override the contact closure outputs (CCOs) of the device. 15.1 DIP Switch Settings Switch # 6 7 Mode LED Display Shows Normal Outputs Normal Inputs Diagnostic Outputs Diagnostic Inputs Addressing button 1234567 LED 1: CCI/O 1 status LED 2: CCI/O 2 status LED 3: CCI/O 3 status LED 4: CCI/O 4 status LED 5: CCI/O 5 status LED 6: Addressing mode LED 7: RF link activity Switch up (On) SZ-IO Front View DIP Switches Switch down (Off) Note: In diagnostic mode, DIP switches 1-5 set the override state of the outputs. Diagnostic Mode Operation 1.Enter diagnostic mode. Move DIP switch 6 to the on (up) position. LEDs 6 and 7 will flash together (once per second) while the unit is in diagnostic mode. 2.Select CCOs to override. Use DIP switches 1 through 5 to select which CCOs to close when the addressing (ADDR) button is pressed. (The DIP switch number corresponds to the CCO it controls.) 3.Activate the CCOs. Press the addressing button to activate the CCOs you set using the DIP switches in the previous step. The CCOs will remain active as long as the button is pressed. 4.Exit diagnostic mode. Move DIP switch 6 to the off (down) position. LEDs 6 and 7 will stop flashing together. Note: Diagnostic mode will exit automatically after 5 minutes of inactivity. Pressing the addressing button will reset the inactivity time and the unit will remain in diagnostic mode. SZ-IO Rear View Contact Closure Outputs (CCO) CCO 1 NC CCO 1 NO 1-2 COM CCO 2 NC CCO 2 NO CCO 3 NC CCO 3 NO 3-4 COM CCO 4 NC CCO 4 NO CCO 5 NC CCO 5 NO 5 COM CCI 1 CCI 2 CCI 3 CCI 4 CCI 5 COM +PWR COM Contact Closure Inputs (CCI) Page 22 StanzaTM Wiring and Programming Guide 16 Troubleshooting Symptom Drive will not move Drive does not fully open or fully close Solution Drive is not powered - Check Drive power Fabric is obstructed - Free obstruction Drive not connected to keypad or assigned to IR Remote Limits have been set incorrectly - try using raise and lower buttons Fabric is obstructed - Free obstruction Drive opens when pressing close button, and closes when pressing open button Open and close limits have been reversed Refer to “setting limits” Keypad wired incorrectly - Refer to wiring diagram Drive does not move smoothly. Check for binding of fabric Keypad will not operate drape, IR works properly Check that keypad is wired properly Verify Contact Closure Voltage Programming lock enabled Disable Programming lock Drive is not wired correctly Keypad is not wired correctly IR transmitter does not have line of sight to IR receiver Out of range - Move to within 30 ft of IR receiver IR receiver not properly installed on Drive Not all Drives have their own IR Receiver Cannot store presets on IR Keypad does not operate all the Drives it is wired to IR controls will not operate shade, keypads work properly Verify the voltage on the input terminal of the Drives not responding to Contact Stanza Drive. Voltage should be 9-10 V--Closures from keypad, SZ-IO or third party between open/close and com when contact contact closure closure is not actuated. Voltage should be less than 1 V--- when contact closure is actuated. Tripping fuse or breaker in power supply Verify there is no obstruction in the path of the shade, drape or carriers Verify the drapery stackback is not being over compressed Verify the Master Carrier is not driving into the idler end or adjacent Master Carrier Page 23 StanzaTM Wiring and Set Up Guide Limited Warranty SCOPE This limited warranty (“Warranty”) covers the Lutron supplied (a) Stanza™ Shade System (“Stanza Shade System”), (b) Stanza Shade System (“Stanza Shade System”), (c) manual shade system and (d) alternating current or a/c shade system (each of the foregoing being a “System”). Customer acknowledges and agrees that use of the System constitutes acceptance of all terms and conditions of this Warranty. LIMITED WARRANTY Subject to the exclusions and restrictions described below, Lutron warrants that each System will be free from manufacturing defects from the date of shipment by Lutron for a period of (a) one year as to the wall controls, interfaces and system accessories of the Stanza Shade System (“External Stanza™ Components”) and (b) eight years as to the other Systems and the electronic drive unit, shade fabric and shade hardware of the Stanza Shade System. If any manufacturing defect exists in the External Stanza QS Components, so long as Customer promptly notifies Lutron of the defect within the one year warranty period and, if requested by Lutron, returns the defective part(s), Lutron will, at its option, either repair the defective part(s) or provide comparable replacement part(s). If any manufacturing defect exists in any of the components of a System other than the External Stanza Components, so long as Customer promptly notifies Lutron of the defect within the eight year warranty period and, if requested by Lutron, returns the defective part(s), Lutron will, at its option, either repair the defective part(s) or issue a credit to the Customer against the purchase price of comparable replacement part(s) purchased from Lutron as provided below: Replacement parts for the System provided by Lutron or, at its sole discretion, an approved vendor may be new, used, repaired, reconditioned, and/or made by a different manufacturer. EXCLUSIONS AND RESTRICTIONS This Warranty will be void, and Lutron and its suppliers will have no responsibility under this Warranty, if Lutron or its representatives cannot access any components of the System to inspect, diagnose problems with or repair the System or any of its components as a result of concealment or inaccessibility of such components within a building structure. This Warranty does not cover, and Lutron and its suppliers are not responsible for: 1. Damage, malfunction or inoperability diagnosed by Lutron or a Lutron approved third party as caused by normal wear and tear, abuse, misuse, incorrect installation, neglect, accident, interference or environmental factors, such as (a) use of incorrect line voltages fuses or circuit breakers; (b) failure to install, maintain and operate the System pursuant to the operating instructions provided by Lutron and the applicable provisions of the National Electrical Code and of the Safety Standards of Underwriter’s Laboratories; (c) use of incompatible devices or accessories; (d) improper or insufficient ventilation; (e) unauthorized repairs or adjustments or alterations; (f) vandalism; (g) an act of God, such as fire, lightning, flooding, tornado, earthquake, hurricane or other problems beyond Lutron’s control; or (h) direct exposure to corrosive materials. 2. On-site labor costs to diagnose issues with, and remove, repair, replace, adjust, reinstall and/or reprogram the System or any of its components. 3. Components and equipment external to the System, such as, non-Lutron lighting and automation systems; building wiring audio-visual equipment; and non-Lutron time clocks, photosensors and motion detectors. 4. The cost of repairing or replacing other property that is damaged when any System does not work properly, even if the damage was caused by the System. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO EIGHT YEARS FROM THE DATE OF SHIPMENT, EXCEPT THAT SUCH IMPLIED WARRANTIES ARE LIMITED TO ONE YEAR FROM THE DATE OF SHIPMENT AS TO THE EXTERNAL Stanza COMPONENTS. NO LUTRON AGENT, EMPLOYEE OR REPRESENTATIVE HAS ANY AUTHORITY TO BIND LUTRON TO ANY AFFIRMATION, REPRESENTATION OR WARRANTY CONCERNING THE SYSTEMS. UNLESS AN AFFIRMATION, REPRESENTATION OR WARRANTY MADE BY AN AGENT, EMPLOYEE OR REPRESENTATIVE IS SPECIFICALLY INCLUDED HEREIN, OR IN STANDARD PRINTED MATERIALS PROVIDED BY LUTRON, IT DOES NOT FORM A PART OF THE BASIS OF ANY BARGAIN BETWEEN LUTRON AND CUSTOMER AND WILL NOT IN ANY WAY BE ENFORCEABLE BY CUSTOMER. IN NO EVENT WILL LUTRON OR ANY OTHER PARTY BE LIABLE FOR EXEMPLARY, CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO DAMAGES FOR PERSONAL INJURY, FAILURE TO MEET ANY DUTY, INCLUDING OF GOOD FAITH OR REASONABLE CARE, NEGLIGENCE, OR ANY OTHER LOSS WHATSOEVER), NOR FOR ANY REPAIR WORK UNDERTAKEN WITHOUT LUTRON’S PRIOR WRITTEN CONSENT ARISING OUT OF OR IN ANY WAY RELATED TO THE INSTALLATION, DEINSTALLATION, USE OF OR INABILITY TO USE THE SYSTEM OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS WARRANTY, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF LUTRON OR ANY OTHER PARTY, AND EVEN IF LUTRON OR SUCH OTHER PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DIRECT DAMAGES AND ALL DAMAGES LISTED ABOVE), THE ENTIRE LIABILITY OF LUTRON AND OF ALL OTHER PARTIES UNDER THIS WARRANTY ON ANY CLAIM FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, SALE, INSTALLATION, DELIVERY, USE, REPAIR, OR REPLACEMENT OF THE SYSTEM, AND CUSTOMER’S SOLE REMEDY FOR THE FOREGOING, WILL BE LIMITED TO THE AMOUNT PAID BY CUSTOMER FOR THE SYSTEM. THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS WILL APPLY TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. WARRANTY CLAIMS, TECHNICAL ASSISTANCE AND WARRANTY INFORMATION. Contact the Lutron Technical Support Center at the numbers provided below or your local Lutron sales representative with questions concerning the installation or operation of the System or this Warranty, or to make a warranty claim. Please provide the exact model number when calling. The product may be covered under one or more of the following U.S. patents: 6,935,403; 6,994,145; 6,992,612; 7,142,932; D456,783; D518,447; D525,948; and corresponding foreign patents. U.S. and foreign patents pending. Lutron and the Sunburst logo are registered trademarks, and Stanza is a trademark of Lutron Electronics Co., Inc. Worldwide Headquarters | USA Lutron Electronics Co., Inc. 7200 Suter Road Coopersburg, PA 18036-1299 USA TEL: 1.610.282.3800 FAX: 1.610.282.3090 Technical Support: 1.800.523.9466 or 1.610.282.6701 Toll Free: 1.888.LUTRON EMAIL: [email protected] WEB: www.lutron.com/shadingsolutions Europe Headquarters | United Kingdom Lutron EA Ltd 6 Sovereign Close London, E1W 3JF, UK TEL: +44.(0)20.7702.0657 FAX: +44.(0)20.7480.6899 Technical Support: +44.(0)20.7480.6899 FREEPHONE: 0800.282.107 Asian Headquarters | Singapore Lutron GL Ltd 15 Hoe Chiang Road #07-03 Singapore, 089316 TEL: +65.6220.4666 FAX: +65.6220.4333 Technical Support: 800.120.4491 ©2009 LUTRON Electronics Co., Inc. P/N 045-307 REV A Page 24 StanzaTM Wiring and Programming Guide
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