October 2013 Shattering the Glass Ceiling How can leading Israeli high-tech companies overcome their scale barrier? by Evgeny Muzychuk and Omer Teper Copyright 2013 Shaldor Ltd. All rights reserved. Despite Israel’s prominence as a world leading technology hub, its hightech sector hasn’t been able to turn out large technology companies ranking among the world’s top 50. At $2-4B revenues or $5-10B market value, there appears to be a 'glass ceiling' that Israeli high-tech companies find very difficult to break through. Moreover, most of Israel’s high-tech veterans exhibit relatively weak performance compared to their international peer group – they aren’t producing strong and profitable growth; are exhibiting disappointing returns; and are valued relatively modestly on the stock markets. A key reason for such stagnant performance is the difficulty in successfully engaging in 'business expansion' – a critical phase in the growth of established mid-size and large companies. While most global tech companies have implemented significant beyond-the-core 'business expansion' strategies, their Israeli peers are still largely focused on their original lines of business, exhibiting limited M&A activity with Israeli acquisition investments being half of the global tech industry average. An additional consequence thereof is a failure to effectively exploit their financial capacity, as these companies typically accumulate large cash surplus with almost no debt on the balance sheets. To successfully realize 'business expansion'-driven growth, Israeli hightech companies must rely on a suitable 'support system' of internal capabilities. To that end, several specific capability build-up efforts should help them to develop the required 'business expansion muscle': adopting a more 'corporate' managerial approach; investing in business strategy innovation; and enhancing non-organic corporate development. Eventually these efforts should enable them to 'shatter the glass ceiling' and facilitate their growth into world-class tech giants. 1 Israeli High-Tech Companies’ 'Glass Ceiling' Israel's high-tech industry is known as one of However, the world's leading hubs of technological prominence, the Israeli high-tech sector innovation. The so-called Start-Up Nation has hasn’t been able to spawn large, world-class been the technology companies ranking among the revolutionary inventions of our age, such as world’s top 50. CheckPoint is the only Israeli instant messaging (ICQ), USB flash drives high-tech company listed in the Forbes Global (M-Systems), network firewalls (CheckPoint), and 2000 list, but it ranks only 94th among 137 more. Israel is probably the most fertile ground technology companies thereon (Fig. 1 below). a fountainhead of some of outside the United States for innovation and despite over 25 years of Being a relatively small and young economy, entrepreneurship in the technology sector. Its Israel has general difficulty in producing such high-tech industry is widely considered the large most important sector of the local economy, companies across all sectors. Nevertheless, as part of a world leading accounting for 17% of the business sector GDP technological hub, one would expect Israeli and nearly 50% of industrial exports. high-tech companies to be able to overcome those Figure 1: Number of high-tech companies listed n the 'Forbes Global 2000' list in 2012, by country (bottom number: ranking of country's leading company) 57 difficulties, especially given the fact that other young, small countries' #1 companies indeed do rank among 22 Check Point – Israel’s only company #11 on the list, ranks 94 out of 136 high-tech companies on the list 12 the world’s top technology companies. #19 6 6 5 #2 #33 #47 3 3 3 3 3 2 2 2 #5 #29 #37 #45 #99 #21 #34 #52 1 1 1 1 50 1 #18 #31 #88 #94 #123 US JP TW KR FR CN DE CH NL IN UK IE CA SG SE FI ES IL TH Source: Forbes, Shaldor analysis High-tech industry categories: communication eqpt., computer hardware, computer services, computer storage devices, electronics, consumer electronics, e- retail, semiconductors and software, excluding original design manufacturers (ODMs) and services outsourcing companies. Total of 136 companies. 2 Israel’s high-tech industry lacks the typical Figure 2: Composition of Israel’s high-tech industry: High-tech companies’ revenues as % of GDP balance of small and large companies that characterizes the global industry (Fig. 2 at Small & Mid-Size Companies right). Being a 'Start-up Nation', Israel Small: Rev > $20M or MCap > $40M naturally has a relatively high proportion of small and mid-size companies, but Mid-Size: Rev > $200M or MCap > $400M Large & Mega Companies Large: Rev > $2B or MCap > $4B Mega: Rev > $20B or MCap > $40B 9.9% unlike other developed economies, it has 8.2% almost no large companies (with the exception of Amdocs & CheckPoint, 4.2% 3.5% which lie at the bottom of the large 1.3% 1.8% 2.3% EU13 USA Dev. Asia 1.9% Israel companies cluster); and not a single mega Israel company. At $2-4B revenues or $5-10B market value, there appears to be a EU13 USA Dev. Asia Source: Hoovers, Shaldor analysis 'glass ceiling' that Israeli high-tech In terms of financial performance, many of companies find very difficult to shatter. Israel’s leading high-tech companies appear relatively stagnant. The sector veterans have been performing poorly (on average) Figure 3: Performance of NASDAQ/NYSE high-tech companies – Israeli vs. similar size Non-Israeli compared to their foreign comparables (Fig. 3 at left). Aside from a few strong performers, such as Return-on-Equity Revenue Growth Price-to-Sales Price-to-Earnings (5-year average) (5-year average) (current) (current) CheckPoint and Nice Systems, most long-standing 7.3% 6.7% 32 2.3 5.4% high-tech leaders have not been producing strong and profitable growth; are 18 1.4 Israeli exhibiting poor returns; and are valued relatively modestly on the 1.6% world stock markets (Fig. 4 below). IL Non-IL IL Non-IL IL Non-IL IL Non-IL Source: Google Finance, Thompson, Shaldor analysis 10 Israeli companies (Amdocs. CheckPoint, Comverse, Gilat, Ness, Nice, Orbotech, Retalix, Tower, Verint); 205 non-Israeli companies 3 Figure 4: Large and mid-size Israeli high-tech companies No. Name Core Business Market Cap Enterprise Value Annual Stock Performance vs. S&P 500 ($M, Jan 13') ($M, Jan 13') (5 year avg) HQ Revenue Revenue CAGR ($M, 2012) (5 year avg) Net Margin .(2012) Established Large and Mid-Size Companies (were large or mid-size during the last five years) 1 Check Point Softwa re (s ecuri ty) Tel Avi v, Is ra el 9,828 8,325 11.3% 1,342 10.7% 46.2% 2 Amdocs Softwa re (enterpri s e s w) Ches terfl ., MO, USA 5,522 4,761 0.7% 3,246 0.5% 12.0% 3 Nice Softwa re (enterpri s e s w, s ecuri ty s ys ) Ra a na na , Is ra el 2,327 2,028 0.7% 879 11.2% 7.7% 4 Verint Softwa re (s ecuri ty s ys , enterpri s e s w) Mel vi l l e, NY, USA 1,812 2,213 -2.7% 823 9.0% 4.3% 5 Comverse¹ Softwa re (enterpri s e s w) NYC, NY, USA 590 429 -32.1% 771 -8.5% -2.0% 6 Tower IC ma nufa cturi ng Mi g. Ha emek, Is ra el 188 404 -14.9% 639 22.6% -11.0% Tel Avi v, Is ra el 297 321 -14.1% 576 2.7% -1.8% 7 Ness Technologies² IT Servi ces 8 Orbotech El ectro-optic s ys tems for el ectroni c mfg Ya vne, Is ra el 370 168 -15.2% 401 2.1% -11.4% 9 Gilat Sa tel l i te s ys tems Petah Ti kva , Is ra el 219 204 -13.8% 348 4.2% -6.7% Softwa re (retai l s ol utions ) Ra a na na , Is ra el 515 382 13.8% 271 4.1% 5.2% 22.2% 10 Retalix³ Emerging Mid-Size Companies (grew from being a small company in the last five years) 11 Mellanox Infi ni ba nd & Ethernet ha rdwa re Yoknea m, Is ra el 2,048 1,632 30.8% 501 42.9% 12 Ceragon Wi rel es s ba ckha ul network eqpt Tel Avi v, Is ra el 160 169 -12.6% 473 23.9% -3.2% 13 Radware Integra ted network s ol utions Tel Avi v, Is ra el 717 629 25.4% 189 16.3% 16.9% 14 Given Imaging Medi ca l i ma gi ng (ca ps ul e endos copy) Yoknea m, Is ra el 497 403 -2.6% 181 9.7% 7.7% ¹ Without Verint; Based on CNSI data since Oct 2012 restructuring ² 2011 data, based on latest public reports prior to delisting ³ Stock perf ormance until acquisition by NCR in Nov 2012 The strong performance of recent entrants to the It goes without saying that continuing growth of large and mid-size companies 'club', such as Israel’s leading high-tech companies has great Mellanox or Radware, is largely the result of importance both for the companies themselves, their original innovation success and the their shareholders, and the local high-tech competitive edge it gave them. Their ability to industry as a whole. Therefore, it is critical that continue growing, after their core business these companies find an effective growth exhausts its potential, is yet to be seen. strategy that will boost them 'to the next level' and enable at least some of them to join the club of world-class tech giants. 4 Difficulty in Implementing 'Business Expansion' Growth In order to understand large high-tech A high-tech company ordinarily originates as a companies’ ability to grow, a model of three technology generic growth phases is proposed (Fig. 5 entrepreneurial idea into a small company below). Israeli high-tech companies' glass focused on a single product or solution, after ceiling in successfully accomplishing a technology or successfully engaging in 'business expansion' product 'innovation'. If the start-up’s founders – the third and critical phase, which is key for do not opt for an 'exit' at that point, the large companies aspiring to become global- company must invest in 'building the core' in scale players (rightmost column in fig. 5). order to establish a solid and sustainable stems from their difficulty start-up that transforms an business. Normally this involves enhancing the Figure 5: Three typical growth stages of a global high-tech business Phase I Phase II Phase III Innovation Building the Core Business Expansion Strategic Purpose Enter untapped markets ahead of the competition Strengthen marketposition and competitive advantage Gain access to additional business potential Typical Growth Pattern Singular ‘leapfrogging’ growth – from start-up to small company Gradual ongoing improvement – from small to mid-size company Significant discrete growth events – from mid-size to large/mega company Risk Level Extremely high risk – success being ‘once in a lifetime’ event Moderate risk, ‘protected’ by the original innovation High risk in expansion moves balanced by the risk spreading of portfolio diversification Required Managerial Competence Entrepreneurial management committed to a ‘dream’ Hands-on management with ‘stamina’ for systemization and constant improvement Corporate leadership with practical business vision and risk management capacity Technological innovation to address unmet needs Typical Moves Invention of new market needs, through innovative business offering ‘Bridging the Chasm’ moves to turn innovation in a sustainable business Product line enhancement & optimization for better market coverage Strengthening quality/brand differentiation Streamlining operations to gain/ensure cost advantage Competitive consolidation to establish market dominance Entry into adjacent markets to leverage cross-market synergies Vertical integration to increase value added Renovating the business model to enhance offering 5 product portfolio, building solid competitive companies to achieve leapfrog-type growth. capabilities, and expanding the company’s Significant beyond-the-core business expansion global reach. Turning a small company into an has been a major growth strategy for the established mid-size business is a major majority of tech giants. Google constantly challenge, especially for Israeli companies, expands its business scope beyond the original which culture search engine core – entering other web characterized by creativity, intuition, and services, adding new advertising platforms, informality. Nevertheless, it’s the third growth diversifying to mobile OS and hardware, etc. – phase – 'business expansion' – that constitutes while relying on dozens of acquisitions, the biggest hurdle for Israeli companies. During including several this phase, established mid-size companies DoubleClick, Motorola Mobility, Waze). Cisco foray beyond their core market in order to beat has expanded from being a LAN / WAN their business-as-usual growth trajectory by equipment examining adjacent markets and potential new communication and IT product house, having business models through a corporate 'lens'. spent over $32B on acquisitions in the last often exhibit a business While advancing along the various growth phases, companies continue at the same time to leverage the growth mechanisms of previous companies phases. All continue to large high-tech seek disruptive decade, major deals producer including into a mega-deals (YouTube, diversified such Scientific-Atlanta, WebEx, Starent, Tandberg, Figure 6: Extent of Acquisitions by Israeli High-Tech Industry Compared to Global Average (as % of Companies' Aggregate Value, 2008-2012) 'innovation' and constantly invest in 'building 19.0% the core' while advancing into the 'business expansion' phase. Apple, for instance, has 8.8% become the world largest high-tech company in part as implementation a result of a of successive major product innovation, with its revolutionary touch- Israeli Global High-Tech High-Tech screen products (iPhone, iPad, etc.). However, in most cases it is the 'business expansion' agenda that enables large as Past 5 years’ acquisition value Current market cap $2.7B $870B $30.4B $4,700B Source: Ernst & Young, CrunchBase, Company publications, Shaldor analysis 6 and Meraki. Intel relies on both organic and expansion is their relatively limited M&A non-organic expansion to achieve growth activity: acquisition investment is half that of beyond its core CPU business, entering adjacent the hardware markets (wireless communication, percentage of total value, Fig. 6 above). storage devices, SoC) and diversifying into Moreover, much of software companies’ M&A activity (e.g., acquisitions). McAfee, SAP has WindRiver been global tech industry average Israeli is (by high-tech aimed at gradually strengthening their core business, rather than expanding its business outside the original core broadening it. The five largest deals of the last of ERP to other enterprise software domains five years (Fig. 7 below) were acquisitions and other software business models, through a either of a direct competitor or a provider of series of major acquisitions, recently including highly complementary products for essentially BusinessObjects, SuccessFactors, the same market. The last major beyond-core Ariba, and Hybris. Other prominent examples acquisition was the Nice-Actimize deal of 2007 of significant business expansion include both ($280M transaction), which stands out as a US companies like HP, IBM, Microsoft, or relatively rare event in the history of Israeli Applied Materials as well as non-US companies high-tech. Sybase, like Samsung, Siemens, Ericsson, or ASML. Unlike their counterparts in other countries, established large and mid-size Israeli high-tech Figure 7: Top 10 Acquisitions by Israeli High-Tech Companies (2008-2012) Buyer Acquisition Year Value expansion' Orbotech PDI 2008 $290M moves, and rather remain, somewhat stuck Mellanox Voltaire 2010 $218M engines idling, in the first two growth phases. Amdocs Bridgewater 2011 $215M As a result, most of Israel’s high-tech leaders Tower Jazz Tech. 2008 $170M Nice Merced 2011 $170M Tower Micron’s Wafer Fab 2011 $140M CheckPoint Nokia's Security Appliance Business 2008 $130M Gilat Wavestream 2010 $130M Amdocs MX Telecom 2010 $104M Nice Fizzback 2011 $80M companies have implementing not major been successful 'business in are still by and large mono-businesses evolving around their original product lines, which typically are past providing sufficient growth thrust. A strong indication of large Israeli high-tech companies’ limited focus on business Source: Company Publications, Shaldor analysis 7 As a result of limited investments in beyond- become strikingly conservative and risk-averse the-core business expansion, many leading when it comes to undertaking major business Israeli high-tech companies fail to exploit expansion initiatives. To some extent, the their instead technology-oriented culture and management of accumulating large cash surplus with almost these companies place little faith in business no debt on their balance sheets. CheckPoint’s expansion, and exhibit limited willingness to cash balance, for instance, has reached $1.5B in take the risk and invest the financial and 2012 – 112% of its annual revenues. On managerial resources, instead opting for the average, large Israeli high-tech companies’ cash inertia of further 'building the core'. However, balances have reached about 40% of revenues, large and established companies, which have compared to an average of 20-30% among exhausted the growth potential of their core Nasdaq-listed technology companies. business, must develop and flex strong financial capacity, Ironically, Israeli high-tech companies, most of which were born out of an enterprising gambit, 'business expansion muscle' in order to spark further significant growth. 8 Internal Efforts to Support 'Business Expansion' To successfully realize business expansion- capabilities supporting each business and driven growth, high-tech companies have to realizing cross-business synergies – all guided rely on a suitable support system of internal by a transformative corporate vision. This capabilities. Three major capability-enhancing management model contrasts with the hands-on efforts could help Israeli high-tech companies optimization of each business unit and the develop their 'business expansion' muscles ensuing hamster-wheel chase after the next (Fig. 8 below). All three are different aspects of quarter that characterizes many of Israeli high- a general path of embracing a broader, tech’s top management teams. longer-term perspective while emphasizing strategic (rather than technological) innovation. The second aspect involves investing in 'business strategy innovation', in addition to the technological or product innovation natural The first aspect is adoption of a 'corporate to high-tech companies, which aims to realize approach' that focuses on managing a portfolio the transformative long-term vision mentioned of above. It includes inventing new business businesses, building 'lateral' business Figure 8: Three Capability-Enhancement Efforts to Enable Effective Business Expansion 1 Corporate Approach 2 Business Strategy Innovation • Top mgt focus on managing the business portfolio, building ‘lateral’ business capabilities and realizing cross-SBU synergies • Directed by a transformative corporate vision • Relative independence of the SBU’s in day-to-day operation (and potentially financial structure), strategically guided by corporate management • Investment in business innovation in addition to ongoing technological /product innovation… • …while focusing on new business models, new market definitions, new operational set-up, etc. • Developing managerial capacity for implementing major moves 3 Non-Organic Corporate Development • M&A’s of adjacent businesses to expand portfolio • Strategic JV’s to address new opportunities • Spin-off of activities outside the strategic scope 9 models, rethinking traditional market often key for realizing an innovative business definitions, or adopting unique operational set- strategy and becoming a member of the large ups, all of which can generate a breakthrough and high-growth companies' club. expansion of the business. All these require a leadership focused on conceiving and executing 'big moves'. Investing in these capability build-up efforts will help Israeli high-tech companies develop the strong business expansion muscle they Finally, the third aspect is increasing the lack today, enabling them to 'shatter their openness to and enhancing the capabilities glass ceiling' and potentially grow into world- for class tech giants. non-organic corporate development (e.g., M&A's, JV's). As mentioned above, it is Evgeny Muzychuk Team Leader at Shaldor [email protected] Omer Teper VP at Shaldor [email protected] 10 About Shaldor Shaldor is an Israeli, world-class strategy consulting firm – we combine analytical & methodological power for fast development of new insights and new operational approaches with a mindset that is entrepreneurial, global, flexible and decisive. Since the establishment of the firm in 1984, our teams have assisted the top management of hundreds of organizations in a broad range of industries in conceiving and executing break-through strategies to address the most pressing issues on their agenda. Our key areas of expertise include Corporate Strategy, Business-Competitive Strategy, Business Development, Organizational Design, Operational Excellence and Public Policy / Sectorial Strategies. We work with companies across all industry sectors, with a specific focus on innovation-driven mid-size companies facing the challenges of global competition. Our professional practice is led by an experienced team of seasoned strategy practitioners supported by best-in-class knowledge and information management capabilities. This enables us to execute rapid global deployment in mastering country-specific and industry-specific knowledge.
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