North West LHIN LOOKING BACK AND MOVING FORWARD North West LHIN LEADERSHIP AWARD Ten Years of Accomplishments NORTH WEST LHIN QUARTERLY NEWSLETTER WINTER EDITION 2015 www.northwestlhin.on.ca LHINkages Winter Newsletter Sharing Health Care News, Stories and Developments in Northwestern Ontario Table of Contents Feature Story: Looking Back and Moving Forward: 10 Years of Accomplishments 1 North West LHIN Leadership Award 3 Profile: Joy Warkentin – Change. Inspiration. Leadership. 4 Closing the Loop - Guide Your Health: Your Story, Your Future and the Integrated Health Services Plan 2016-2019 5 North West LHIN Health Services Blueprint – Keeping You Informed 6 Board in Brief – Selected Highlights from the North West LHIN Board of Directors Meetings 7 Exciting Changes Entering the Home Stretch – Opening the New Hogarth Riverview Manor 8 Improved Access to Surgical Care at Lake of the Woods District Hospital 8 Home Sweet Home for the Réseau du mieux-être francophone du Nord de l’Ontario 9 Appointments and Accolades 9 Local Physician Appointed as New President of the Ontario College of Family Physicians 9 Ontario College of Family Physicians Honours Local Doctors 10 Pikangikum First Nation Health Authority Receives Core Values Award 10 Sioux Lookout Meno Ya Win Health Centre Wins Quality Healthcare Workplace Award 11 Flu Season is Coming: Know Your Health Care Options 11 The North West LHIN’s Guide to Snow Day Streaming 12 Upcoming Events 12 Mission, Vision & Values Mission Develop an innovative, sustainable and efficient health system in service to the health and wellness of the people of the North West LHIN. Vision Healthier people, a strong health system-our future. Values 1. Person-centred 2. Culturally Sensitive 3. Sustainable 4. Accountable 5. Collaborative 6. Innovative If you would like a digital or eCopy our Ten Years of Accomplishments document, please send your email to [email protected], or visit us on our website at www.northwestlhin.on.ca Looking Back and Moving Forward: 10 Years of Accomplishments 4 FEATURING THE 2015 marks an important milestone for the North West LHIN. Ten years ago, in June of 2005, the North West LHIN was established, and embarked on a journey like never before. Through the Local Health System Integration Act, it was acknowledged that a community’s health needs and priorities are best developed by the community, its health care providers, and the people that they serve. This will be the first in a series of three articles featuring some of the highlights of the first decade of the North West LHIN. To read the full report entitled “Looking Back and Moving Forward, Ten Years of Accomplishments” please visit the North West LHIN’s website: www.northwestlhin.on.ca. YEARS FIRST North West LHIN Celebrates 10 Years in Service to the Residents of Northwestern Ontario Year One: 2005 - 2006 ÆÆ North West LHIN incorporated on June 16, 2005 ÆÆ Local Health System Integration Act (LHSIA) receives Royal Assent on March 28, 2006 ÆÆ North West LHIN moves into its new home: 975 Alloy Drive, Thunder Bay, ON A Message to Residents Laura Kokocinski, CEO of the North West LHIN ÆÆ North West LHIN consults with public to determine health care priorities ÆÆ North West LHIN Board of Directors launches its inaugural Strategic Directions (2006-2009) Looking back and moving forward – a simple and honest statement as I reflect on the North West LHIN’s first 10 years in service to the residents of Northwestern Ontario. From the earliest days of the North West LHIN, there has been a steadfast commitment to hearing from the people of Northwestern Ontario. The knowledge and experiences of local residents, caregivers, government organizations, and health services providers: all are important, and all help to shape the planning and decision-making of the North West LHIN in delivering a health care system that meets the needs of this vast region that we call home. I would like to extend my sincere thank you to everyone in Northwestern Ontario for your candid insights, your willingness to share your experience and your courageous championing of challenges and solutions. It is with great pleasure that I share with you the work of the North West LHIN and our health service provider partners over the past 10 years.” 1 Year Two: 2006 - 2007 JJ North West LHIN negotiates its first Service Accountability Agreements (SAA) with all hospitals in the region JJ North West LHIN sets its Mission, Vision and Values JJ The North West LHIN releases its first Community Engagement Plan JJ After extensive public consultation, North West LHIN launches its first Integrated Health Services Plan (IHSP) 4 FEATURING THE YEARS FIRST Community Engagement Supports Planning Year Three: 2007 - 2008 JJ North West LHIN Project Management Office launches North West LHIN Board of Directors, Manitouwadge – November, 2013 Governanace to Governance, Kenora - May, 2015 Value Stream Mapping - Mapping the Patient Journey - Kenora, 2013 Exercise and Falls Prevention Class - Thunder Bay, 2014 When the North West LHIN was formed, the Advisory Teams, Committees, and Working very first activities were about engagement Groups consisting of both LHIN-funded and and relationship-building, and this focus has non-LHIN funded health sector partners continued through to this day. The knowledge who and experiences of local residents, caregivers, and knowledge through the lens of their government organizations and health service experiences in the community. The North providers inform North West LHIN’s planning West LHIN staff and board travel far and and decision-making, ensuring that the needs wide, hosting meetings and engagement and priorities of local communities are a sessions in communities across the region. JJ First North West LHIN Aboriginal Health Forum takes place in Thunder Bay JJ Ministry of Health and Long-Term Care (MOHLTC) announces Aging at Home Strategy JJ MOHLTC transfers responsibility for existing SAAs to LHINs JJ Wait Time Strategy initiated JJ Centre of Excellence for Integrated Seniors’ Services announced JJ Emergency Department (ED) Pay for Results launches at Thunder Bay Regional Health Sciences Centre Year Four: 2008 - 2009 JJ Share Your Story, Shape Your Care! campaign launches to inform the second IHSP JJ North West LHIN launches Chronic Disease Self-Management JJ North West LHIN-wide Falls Injury Prevention Collaborative is formed JJ Geriatric Mobile Unit (Mary Berglund CHC) brings care in the community to seniors in Ignace and surrounding area contribute diverse perspectives prominent voice in shaping the health care system in Northwestern Ontario. The North Engagement does not have a beginning West LHIN remains committed to ongoing or end – it’s really a conversation and a engagement and planning with Aboriginal relationship that continues. The North West and Francophone stakeholders, communities LHIN thanks the residents and every person and health service providers to improve who has contributed to making the health access to services across the continuum care system stronger, better, and more of care in a way that is both culturally and responsive to individual needs. linguistically appropriate. Those who are not able to join the North To inform validate plans for service delivery and directions improvements, for the health North West system LHIN convenes a number of broad stakeholder 2 West LHIN in person are encouraged to join the conversation online at any time through the www.northwestlhin.on.ca website or on Facebook and Twitter social media sites. North West LHIN Leadership Award On December 14, 2015, the North West LHIN presented the inaugural North West LHIN Leadership Award to the City of Thunder Bay Integrated District Network (IDN) Health Link Steering Committee, which was recognized for its Commendable Approach to Collaboration/ Partnership. The IDN Health Link Steering Committee, whose membership reflects a broad spectrum of health care providers and related organizations, Leadership Award Recipient: City of Thunder Bay Integrated District Network Health Link Steering Committee. Nominated for their achievement of significant system cost savings, their commitment to a person-centred philosophy, and their collaboration with system partners as the Health Link program was implemented in the City of Thunder Bay. oversees the Health Link program in the City of Thunder Bay. Health Links bring providers from numerous organizations and sectors together, such as primary care, emergency services, mental health and addictions, long-term care, and housing, to better coordinate care for individuals with the greatest health care needs. The Steering Committee’s approach has been successful for a number of reasons. For example, Health Link clients drive their own care through the development of a Coordinated Care Plan, which outlines the goals they consider to be most important to their health. The Coordinated Care Plan is followed by every member of the Health Link team to ensure those goals remain at the forefront of all care decisions. Another reason for success has been the creation of Health Coach position to assist a client in implementing their Coordinated Care Plan. In addition, the Health Link has also produced significant cost savings for the health care system in the City of Thunder Bay, most notably through reductions in visits to the Emergency Department, hospital Leadership Award Finalist: Arlene Thomson, Director, Cardiovascular & Stroke Program, Thunder Bay Regional Health Sciences Centre. Nominated for the partnerships she fostered and the passion she exuded as she worked tirelessly over the course of over two decades to establish a comprehensive cardiovascular program in Northwestern Ontario. admissions, and avoidable ambulance trips. Joy Warkentin, North West LHIN Board Chair, was thrilled to present the Steering Committee with the award on behalf of the North West LHIN. “The Steering Committee’s efforts to bring the Health Link program to life serve as an inspiration to others, and are a shining example of the North West LHIN person-centred, sustainable, and collaborative transformation that the LEADERSHIP AWARD North West LHIN and its partners are working to achieve,” she said. Also nominated was Arlene Thomson, Director of the Cardiovascular and Stroke Program at Thunder Bay Regional Health Sciences Health service providers across the region were invited to nominate individuals, teams, or organizations for the Leadership Award, introduced this year as part of the North West LHIN’s 10th Anniversary celebrations and awarded at the North West LHIN’s annual Open House event. Centre. Recognized as a finalist for the Leadership Award, Arlene worked tirelessly over the course of over two decades to establish a comprehensive cardiovascular program in Northwestern Ontario Hats off to the finalists from the North West LHIN Board and staff - we look forward to next year’s submissions! For more information on the North West Leadership Award or on Healtt Links, visit www.northwestlhin.on.ca 3 Meet Joy Warkentin, Chair of the North West LHIN Board of Directors CHANGE. INSPIRATION. LEADERSHIP. JOY WARKENTIN IS THE CHAIR OF THE NORTH WEST LHIN BOARD OF DIRECTORS. SHE IS A PASSIONATE LEADER, COMMITTED TO THE HEALTH AND WELLNESS OF THE RESIDENTS OF NORTHWESTERN ONTARIO, A REGION SHE CALLS HOME. DRIVEN BY A STRONG DESIRE TO GIVE BACK TO THE COMMUNITY, JOY’S CAREER HAS BEEN ONE OF GROWTH, LIFELONG LEARNING, AND LEADERSHIP. JOY IS A NATURAL COACH, AND HER WILLINGNESS TO SHARE HER WISDOM GAINED THROUGH EXPERIENCE TO ASSIST FUTURE LEADERS IN FINDING THEIR OWN PATH IS COMMENDABLE. When asked what advice she would give to Chair of Health Sciences then Associate Dean, continues to set high expectations for herself someone setting out in the workforce today, Academic at Confederation College. and her colleagues in service to the residents Joy Warkentin’s response was candid: “My four to five years of my career, I would ask of Northwestern Ontario. advice to students that I worked with in my life myself what more can I do?” said Joy, who took is an important agency, and the work they was always that they should have a career path to heart the advice of an anatomy instructor do is incredible. I think it’s the only way for that looks forward five to ten years, and work who inspired her early on to explore the things the North to have a sustainable health care steadfastly towards that goal. That was not that resonated with Joy, things Joy could be system. the advice I followed.” passionate about. and what is trying to be accomplished inspires On graduation from high school, Joy asked Along with the learning that comes with an challenging and expansive system so that a friend a serendipitous question: what are evolving career, Joy continued her formal it can be sustainable in terms of equitable you going to do when you finish school? The learning, and obtained her Master of Education access as well as managing costs now and friend said, “I’m going into nursing,” and to Joy, in Curriculum, and held a number of volunteer in future. it sounded like a good idea. Joy completed positions that allowed her to give back to the amongst health service providers can lead us a nursing diploma at St. Boniface Hospital in community. to very good results.” Winnipeg, but early on she began a journey to career was with Fanshawe College in London, do more. For several years, Joy worked as a Ontario, where she put policies in place that led Joy is an active member of the Board of nurse at St. Boniface Hospital, and then at to improvements in academic success. “When Management of the Ontario College Quality Lake of the Woods District Hospital in Kenora. you set higher expectations for people, they will Assurance Service, a Board that she has Enrolling at the University of Manitoba, Joy usually rise to meet those expectations,” said chaired for six years. When Joy is not working pursued a degree in nursing, but life has a Joy of the rise in graduation rates after raising steadfastly as a community leader, she can be way of bringing about change. She became the grade point average for eligibility. Joy found spending family time with her children pregnant with her first child, and following retired as Senior Vice-President of Academics, and grandchildren. Joy is an avid bridge player, maternity leave, began teaching nursing at and shortly thereafter was named its first Vice- voracious reader, traveller, and – believe it or Miseracordia Hospital in Winnipeg. President Emeritus by Fanshawe College’s not – an avid sailor whose adventures took her Board of Directors. She was the 2009 recipient to Bahamas and back. “Every “I think the LHIN The entire transformation agenda, me. It requires influencing a really complex, The culmination of her formal True collaboration between and After a few years, life once again brought of the Minister’s Lifetime Achievement Award, about change, this time in a move to Thunder presented by the Minister of Training, Colleges, Joy’s term on the North West LHIN Board Bay. Every change presents an opportunity and Universities. of Directors will be finished at the end of for Joy: “I enrolled at Lakehead University, January, 2016. We can’t thank her enough and completed my degree in sociology.” Joy’s First as a Board Director, and now as Chair of for her leadership and dedication to improve career evolved from nursing instructor to the North West LHIN Board of Directors, Joy healthcare in Northwestern Ontario. 4 Closing the Loop Guide Your Health: Your Story, Your Future and The North West LHIN’s Fourth Integrated Health Services Plan One of the best parts of a journey is coming Guide Your Health: Your Story, Your Future, the back to where you started. The North West campaign offered residents the opportunity LHIN’s journey began in 2005 with a promise to leave their footprint on health care in their to continue the conversation with residents communities visiting the North West LHIN’s about the priorities they considered most booth at community events across the important for their health and that of their region, in person during LHIN-led community communities, both in the near future and workshops, and online through the campaign further down the road. website and social media. Between April and June 2015, the North Thank you to all for your enthusiasm in West LHIN collected ideas and stories sharing your experiences and insights on from residents region-wide to support the behalf of your communities. The North development of the next Integrated Health West LHIN looks forward to your continued Services Plan (IHSP), which will come into guidance as we journey together toward effect on April 1, 2016. Appropriately entitled better health in the Northwest. The Making of an IHSP COMMUNITY ENGAGEMENT IHSP DRAFTING IHSP RELEASE ONGOING ENGAGEMENT April-June, 2015 July -January, 2015 February 1, 2016 2016-2019 JJ Community events and health expos JJ Community workshops JJ Online engagement JJ North West LHIN Board approval of IHSP Draft: October 28 JJ North West LHIN submission of IHSP Draft to Ministry of Health and Long-Term Care: October 30 JJ Public distribution of LHIN Board and Ministryapproved IHSP JJ Continued community engagement JJ Validate the existing IHSP, and inform the next IHSP 5 Launched in 2012, the North West LHIN Health Services Blueprint is a 10-year plan to reshape, strengthen and sustain the health care system in Northwestern Ontario – today, tomorrow and for the future. What’s important to know is that the Health Services Blueprint is a plan designed by Northwestern Ontario for Northwestern Ontario. Read on to learn about recent activities and initiatives. NORTH WEST LHIN HEALTH SERVICES BLUEPRINT – KEEPING YOU INFORMED Year four of the Health Services Blueprint will between the two sites through increased the delivery of integrated care for many years. be one of integration and progress, and will integration. According to Adam Brown, CEO We’ve formalized it in the North West LHIN’s see the North West LHIN will collaborating of Wilson Memorial and The McCausland Health Services Blueprint. Now we’re making with a number of health service providers Hospital, “This is about re-thinking our it a reality through pilot programs where care from across the region to pilot forward- approach, about planning to the needs of the is better coordinated, easier to navigate, and looking scenarios developed last year to people of our region and building services supports residents in achieving the health improve how health care is organized and and programs around that.” goals that matter to them.” the pilot programs must demonstrate value: Over the weeks to come, residents of Visit our website www.northwestlhin.on.ca they must help people to achieve the health Northwestern Ontario can expect to see to read more about the Health Services outcomes that are important to them in a way more health service providers across the Blueprint. that is sustainable now and for generations region identified as project sites. The pilot to come. sites will then begin the work of developing delivered. The measure of success is that implementation plans to validate these The North West LHIN is very pleased to innovative and exciting ways of delivering share that the Board of Directors for Wilson more seamless, more integrated care. Memorial General Hospital in Marathon and The McCausland Hospital in Terrace Bay “This is not about finding ways to work more issued a resolution to proceed with becoming efficiently within the system as it exists right a pilot site. The next step will be for these now; this is about transformation,” said Laura hospitals to develop a business case to Kokocinski, CEO of the North West LHIN. change the way that health care is organized “We’ve been talking about and planning for 6 Board in Brief – Selected Highlights from the North West LHIN Board of Directors Do you know that the meetings of the North West LHIN Board of Directors are open to the public? To learn more, visit the North West LHIN’s website. The following are selected highlights of the past three months. Advancing the Regional Palliative Care Plan AN INNOVATIVE VIRTUAL APPROACH TO CARE Health service providers across the North West LHIN are actively involved in the implementation of the North West LHIN Regional Palliative Care Plan. Integrated approaches are in the developmental phase in five local health hubs including: Dryden, Sioux Lookout, Nipigon, Red Lake and Geraldton with remaining communities to follow in the coming year. An innovative virtual approach to care is expanding across the LHIN connecting specialists with their patients in their homes through the telepalliation program. Many First Nations communities are involved in this virtual initiative. Endorsing Initial Stage of Capital Submission for Red Lake Margaret Cochenour Memorial Hospital The North West LHIN Board of Directors endorsed the initial stage of a capital submission from Red Lake Margaret Cochenour Memorial Hospital for the replacement of the air handling unit. A new air conditioning system on the patient care wing will help the hospital to continue meeting current standards of care and/or best practices for infection control, patient and staff safety, and air quality. The new unit will take advantage of the newly available supply of natural gas to the community and to the hospital, which is expected to save annual operating costs for the hospital. The capital planning process is a joint review process between the Ministry of Health and Long-Term Care (MOHLTC) and the Local Health Integration Networks (LHIN). Connecting Northern Eastern Ontario (cNEO) Community Expansion Building on recent pilots of electronic April 2015, the electronic notifications have notifications between the Community Care enabled CCAC care coordination staff to Access Centres (CCAC) and hospitals within inform service providers much more quickly the North West and North East LHINs, the when patients are in hospital, thus allowing Connecting Northern and Eastern Ontario resources to be reallocated to other patients (cNEO) project in the community rather than searching for a expanded this feature to 37 hospitals in the patient who is in the hospital receiving care. North West and North East. Now, when a The project is in alignment with the overall patient receiving CCAC services presents cNEO program to accelerate the delivery of at a hospital in either LHIN, an electronic the Electronic Health Record in northern and notification will be provided back to the eastern Ontario. Community Expansion CCAC in real-time. Fully-implemented in 7 How Tweet It Is! What people are saying on the North West LHIN Social Media hub. “Healthy Workplace Month Challenge! Educate. Engage. Empower. #HealthyLiving” EXCITING CHANGES Entering the Home Stretch – Opening the New Hogarth Riverview Manor This has been an exciting year for the advancement Centre of Excellence for Integrated Seniors’ Services (CEISS). Construction of the new Hogarth Riverview Manor (HRM) is nearly complete, with residents set to move in early 2016. North West LHIN CEO Laura Kokocinski reflects on the realization of this complex, multi-year project. “The HRM Expansion has been a remarkable undertaking,” she said. “The North West LHIN is grateful for the support of all partners involved in the planning and construction processes, as well as the transition of residents to their new home.” “The CEISS Project helps to address an urgent need in our system for more options to support seniors as they age, from those living independently to those requiring mild or moderate support at home, to the frail elderly requiring long-term care,” she added. “The programs, services, and care that will be available at HRM will certainly go a long way to help residents maintain their health and independence. We’d like to say to all of the residents and families who have eagerly awaited HRM’s opening – welcome home.” Improved Access to Surgical Care at Lake of the Woods District Hospital Patients First: Proposal to Strengthen PatientCentred Health Care in Ontario Improving patient safety and planning through the future – that is what’s On December 17, 2015, Eric Hoskins, Minister of Health and Long-Term Care, announced the next stage of the Patients First: Action Plan for Health Care, the “Proposal to Strengthen Patient-Centred Health Care in Ontario.” The Proposal outlines an expanded role for local health integration networks (LHINs) including primary care, home and community care, and public health. happening at Lake of the Woods District Hospital (LWDH) in Kenora. Thanks to an investment of up to $8.7 million by the Ministry of Health and Long-Term Care, construction will soon be underway to redevelop the central sterilization room and operating theatres at LWDH. Laura Kokocinski, CEO of the North West LHIN, is excited about the changes. “We welcome this investment from the Ministry of Health The province is seeking feedback on the Proposal from the public and the health care sector. To learn more, click here. and Long-Term Care to improve the operating theatres and sterilizing rooms at Lake of the Woods District Hospital, which will contribute to patient safety and provide quality care to the residents of Kenora.” “Dryden RHC - Providers practicing across sectors to improve integration of care & reach underserved communities #HQT2015” 8 HOME SWEET HOME FOR THE RÉSEAU DU MIEUX-ÊTRE FRANCOPHONE DU NORD DE L’ONTARIO Diane Quintas, Executive Director and Chantal Bohémier, Community Engagement and Planning Officer, enjoying a new meeting space. Congratulations to the Réseau du mieux-être “We are thrilled to be in a space of growth francophone du Nord de l’Ontario, or Réseau and collaboration,” said Diane Quintas, for short, on their warm and welcoming new Executive Director of the Réseau. office space. Located at 234 Van Norman space brings to life our mission, which is to Street in Thunder Bay, the Réseau can be ensure that Francophones of the vast region found at the heart of a vibrant Francophone of Northwestern Ontario have access to a cooperative building that houses a wide continuum of quality French language health range of services to the Francophone community. Connected Space – Novocentre multifunction room that can be used for engagement and as a classroom. “This care programs and services that meet their need.” Dr. Sarah Newbery Announced as New President of the Ontario College of Family Physicians Appointments and Accolades The North West LHIN extends its sincere congratulations to Dr. Sarah Newbery, Fall proved to be a rewarding time for numerous health care providers in the North West LHIN! Taking home awards in multiple categories including outstanding leadership, community engagement, and teaching, each recipient is a testament to the strong collaboration, innovation, and dedication for which Northwestern Ontario is known and respected. who was appointed as the 60th President of the Ontario College of Family Physicians on Thursday, November 12, 2015. Dr. Newbery is an avid champion of rural medicine, and a well-known family physician in Northwestern Ontario. For the past 19 years, Dr. Newbery has been a family physician with the Marathon Family Health Team, and Chief of Staff at Wilson Memorial General Hospital for the past 12 years. She is an associate professor in the Division of Clinical Sciences at the Northern Ontario School of Medicine, and is actively involved in curriculum development and teaching. 9 Local Physicians Honoured by the Ontario College of Family Physicians Dr. Robert Algie Recipient of the Reg L. Perkin Ontario Family Physician of the Year Award The Reg L. Perkin Ontario Physician of the Year Award is given to a family physician, nominated by his or her peers and colleagues, who Pikangikum First Nation Health Authority has demonstrated exceptional contributions to patient care, education, research, and community wellbeing. This year’s recipient, Dr. Robert Algie, certainly meets this criteria as a result of the many hats he has worn both in in the medical community and in the community of Fort Frances where he practices. Among his many notable career highlights, Dr. Algie was instrumental in establishing the Family Health Team in Fort Frances, has served on the executive of the Ontario College of Congratulations are in order for Pikangikum First Nation and Beringia Family Physicians, provided primary care to Aboriginal communities Community Planning Inc., who received awards in two categories through the Gizhewaadiziwin Health Access Centre, and works closely at the 2015 International Association for Public Participation (IAP2) with medical students and residents in his role as a preceptor with the Canada Core Values Awards in September. Northern Ontario School of Medicine. Recognizing the need to involve everyone in the healing process following a series of mental health crises that gripped the community, Pikangikum Health Authority teamed up with Vancouver-based firm Beringia Community Planning to implement a community-based Dr. Michael Kirlew engagement project that encouraged all members of the First Nation to share their vision of a healthier community. Recipient of the Community Teacher of the Year Nearly 900 people of all ages participated over the course of the two-year project, which involved culturally-appropriate and inclusive techniques such as community feasts, open houses, art and collage, and many more. As a practicing physician in Wapekeka First Nation, an assistant At the end of the process, a Comprehensive Community Health Plan professor at the Northern Ontario School of Medicine, and a mentor was developed complete with recommendations, an implementation to medical students at Sioux Lookout Meno Ya Win Health Centre, Dr. strategy, and a resource toolkit should community members wish to Michael Kirlew is the recipient of the Community Teacher of the Year conduct similar engagements in the future. Award. The Community Teacher of the Year Award acknowledges exceptional efforts by a physician to mentor medical students and Because of the planners’ efforts to empower participants with residents, who also nominate recipients for the award. ownership of the decision-making process, the “Working it Out Together” Project netted the partnership an IAP2 Canada Core Many thanks to Drs. Kirlew and Algie for sharing their passions for rural Values Award for both Project of the Year and Award for Indigenous and First Nation medicine, teaching, and community development with Engagement. both students and residents of the North West LHIN. 10 Sioux Lookout Meno Ya Win Health Centre Wins Quality Healthcare Workplace Award Congratulations to Sioux Lookout Meno Ya Win Health Centre (SLMHC), recipient of a Silver Level Quality Healthcare Workplace Award in November 2015. The award, which is jointly issued by the Ontario Hospital Association and the Ministry of Health and LongTerm Care, recognizes organizations that go beyond employee wellness, exhibiting characteristics of a healthy, high-performing healthcare workplace. SLMHC received specific recognition for its focus on health and performance, including cross-cultural training, ongoing professional development, its health and wellness committee, and for employee recognition including long-service and outstanding performance, and its annual departmental weeks which acknowledge staff and the work that they do. DO YOU KNOW? North West LHIN Flu Season is Coming: Know Your Health Care Options! health caRe OptiONs KNOW YOUR familY health caRe pROvideR Contact your family health care provider (physician or nurse practitioner) for office hours over the holidays. cOmmUNitY afteR - hOURs cliNics iN the eveNt Of aN emeRgeNcY , alWaYs dial 911. / WalK-iN cliNics At an after-hours clinic or walk-in clinic, patients can see a nurse or doctor without appointment. Many medical clinics, family health teams, nurse practitioner-led clinics, and pharmacies operate walk-in clinics. To find out about your provider’s clinic hours, contact your family health care provider. Walk-in clinic information can also be found by: • Calling 211 • Visiting www.211north.ca • Visiting www.northwesthealthline.ca phaRmacies Pharmacists now have the authority to prescribe some drugs, renew non-narcotic prescriptions for up to six months, administer the flu vaccine, and provide advice to people with chronic conditions. flU vacciNatiONs Flu vaccinations are available by appointment at Thunder Bay District Health Unit’s immunization clinic. • Visit www.thunderbayflu.ca for more information. telehealth ONtaRiO * Talk to a registered nurse 24 hours a day, seven days a week at 1-866-797-0000. *Telehealth does not replace 911. You should always call 911 in an emergency. health caRe cONNect Health Care Connect helps people who are without a doctor find one. Call 1-800-445-1822 for more information. “Meeting with the @NorthWestLHIN today to dicuss the progress and successes of the @SWRWCP #collaboration #DonReinventTheWheel” 11 The North West LHIN’s Guide to Snow Day Streaming As cooler temperatures and blankets of snow close in, nothing sounds more inviting than curling up with a warm cup of tea and a movie marathon. The North West LHIN invites you to add these recommended titles to your snow day queue, featuring compelling stories about health care in the Northwest. Rings of Fire - Watch video Follow Nurse Practitioner Mae Katt as she travels to deliver a mobile opiate addiction treatment program in remote First Nation Marten Falls. As its members journey from the throes of addiction to healing, the community is poised to be an integral partner as plans for the Ring of Fire mining operations move ahead. Forgetful, Not Forgotten - Watch the video series - Part 1, Part 2 and Part 3 In this moving documentary, filmmaker Chris Wynn chronicles the progression of his father’s early onset Alzheimer’s disease, the stressors involved in taking care of a loved one, his personal fears about inheriting the disease, and the importance of relying on each other for support. Eyes on the North - Season 2, Ep. 4 This Accessible Media Inc. special highlights a unique solution that Northern Ontario residents depend on to access complete eye care in small communities where services may not be readily available – the Canadian National Institute for the Blind’s (CNIB) mobile eye care unit. This fully-equipped mobile clinic, staffed by an ophthalmologist and ophthalmological nurses, is certainly a welcome sight to residents of the over 30 communities that it visits each year along its 6,000 kilometre route. Events Alzheimer Awareness Month January 2016 National Non-Smoking Week January 17-23, 2016 North West LHIN Board Meeting January 26, 2016 Heart Month February 2016 Pink Shirt Day February 24, 2016 North West LHIN Board Meeting No Board meeting is scheduled for February Childhood Arthritis Month March 2016 Red Cross Month March 2016 North West LHIN Board Meeting March 29, 2016 Want to stay connected? If you would like to receive our quarterly LHINkages Newsletter, please send your email to [email protected] If you would like to learn more or have a story to share, please contact our Corporate Communications and Community Engagement team, we would love to hear from you! Like us on Facebook. www.facebook.com/nwlhin Contact details here: Follow us on Twitter. Email: [email protected] Online: www.northwestlhin.on.ca Toll Free: 1 866-907-5446 twitter.com/NorthWestLHIN North West LHIN documents can be made available in alternate formats to meet accessibility needs. 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