l Corporate Community Cohesion Strategy and Action Plan Newcastle City Council Community Cohesion Strategy June 2008 Corporate Community Cohesion Strategy Contents Page 1. Executive summary.................................................................. 2 2. Introduction .............................................................................. 4 3. Defining community cohesion .................................................. 4 4. The national context................................................................. 6 5. The local context...................................................................... 7 6. Current activity ......................................................................... 8 7. Why Newcastle needs a community cohesion strategy ......... 10 8. Principles of our approach ..................................................... 16 9. Strategic objectives................................................................ 18 10. Delivery of the strategy ....................................................... 19 11. Measuring and monitoring community cohesion................. 26 12. Action Plan............................................................................ 0 Appendix 1 Strategic Context .................................................... 15 Appendix 2 The Government’s response to ‘Our Shared Future’17 For more information contact: Simon Underwood Head of Social Inclusion Chief Executive’s Office Newcastle City Council Civic Centre Newcastle Upon Tyne NE1 8PN Tel: 0191 277 7686 [email protected] 5 June 2008 5 June 2008: Newcastle City Council 1 Corporate Community Cohesion Strategy 1. Executive summary Newcastle City Council’s first corporate community cohesion strategy and action plan seeks to: • • • Define the Council’s approach to cohesion and unify directorates and external partners around this approach Demonstrate the importance of cohesion in the context of issues facing the city, and of national and local strategies and plans Recognise existing work, and identify and address gaps i. Consultation A four-month period of consultation on an initial draft of the strategy took place between October 2007 and January 2008. We sought input from within and beyond the Council, from statutory and voluntary/community sector partners, and from organisations and individuals. The responses we received have influenced the content of the final draft Strategy, particularly the Action Plan. ii. Definition We have adopted the Commission for Integration and Cohesion’s definition of a cohesive community. This definition recognises the importance of: • • • • • • Shared vision Individual rights and responsibilities Equality Trust in local institutions Integration Meaningful interaction between all sections of the community Since we began the development of our strategy, the Government has also adopted a definition that is broadly similar to that suggested by the Commission. iii. Strategic context The strategy describes the background to community cohesion as a national policy issue. It also highlights the key local strategies and plans which already make reference to community cohesion. The purpose of this strategy is to link these references into a unified approach to cohesion across the local authority’s work. 5 June 2008: Newcastle City Council 2 Corporate Community Cohesion Strategy iv. Current activity The full strategy includes examples of some of the wide range of projects and organisations contributing to cohesion across Newcastle. At the same time, we are conducting an ‘audit’ to provide a more extensive snapshot of current activity. This will highlight how different initiatives contribute to the different elements of our definition of cohesion, and to our strategic objectives (below), and will help us to identify gaps or duplication and make our working more efficient. v. Key issues and principles As part of explaining why Newcastle needs a community cohesion strategy, we highlight a number of the key issues facing the city, backed up with statistical data where relevant. Based on this evidence, national guidance and the picture of local activity, we outline a set of principles underlying our approach to cohesion in Newcastle. vi. Strategic Objectives In summary, the four objectives of the strategy are: • • • • To improve the capacity of agencies to promote community cohesion in all that they do To enable all communities to participate in the process of cohesion To ensure the safety of all communities To communicate positive cohesion messages vii. Delivery and measurement This section outlines key delivery challenges and the principles that will shape our approach to meeting them. It describes some of the tools and techniques that the Social Inclusion and Equality team will develop to support work on community cohesion, and identifies partners within and beyond the Council who are already playing a key role, or who will need to be engaged in future. Finally, we outline the processes we will adopt for measuring cohesion and monitoring progress. This includes drawing together existing measures and performance indicators, and developing new measures where relevant. viii. Action Plan The strategy is supported by an action plan outlining the action that will be needed to achieve each of our objectives. This action plan will be subject to ongoing development and expansion, following input from partners, and in response to changes in the Newcastle cohesion context. 5 June 2008: Newcastle City Council 3 Corporate Community Cohesion Strategy 2. Introduction This is Newcastle City Council’s first corporate community cohesion strategy. Community cohesion is about how different people in the city integrate and get on with one another, so it is relevant to almost every area of activity. This strategy is therefore designed to be overarching, pulling together the work on community cohesion that is already taking place, filling gaps where they exist and taking our thinking and action forward on the subject. We are also developing this strategy at this time because, for the first time, the Council has a Social Inclusion & Equality team that can devote time to providing co-ordination and leadership to work on cohesion. Community cohesion is not a new issue, but it is a relatively recent phrase in government terminology. Understanding of it is changing rapidly. Because of this it is important to lay out the definition, policy context and key issues before getting down to the business of describing what we are doing now and what we plan to do in the future. In due course, this strategy will be discussed with the local strategic partnership, the Newcastle Partnership. This strategy, or an amended version, may then be adopted by the Partnership as their strategy. 3. Defining community cohesion For many people, the term community cohesion is unclear. It can mean different things to different people, and the subject is complicated and often contentious. In particular, it is often confused with race relations or seen as relating only to minority groups and immigrants rather than the whole community. We believe that it is much more than this. But if we are not clear about what we mean by cohesion and cohesive communities, we can’t be clear about why the subject is so important, what we want to achieve, or how we will measure our progress towards them. The Council’s draft Social Inclusion Strategy defines community cohesion as being …“about creating and sustaining communities in which people of all kinds can live together safely, happily and with a sense of belonging.” The Commission on Integration and Cohesion, an advisory body set up by Government, has recommended a longer definition which combines the concepts of cohesion and integration. 5 June 2008: Newcastle City Council 4 Corporate Community Cohesion Strategy Figure 1. The Commission suggests that an integrated and cohesive community is one where: • There is a clearly defined and widely shared sense of the contribution of different individuals and different communities to a future vision for a neighbourhood, city, region or country • There is a strong sense of an individual’s rights and responsibilities when living in a particular place – people know what everyone expects of them, and what they can expect in turn • Those from different backgrounds have similar life opportunities, access to services and treatment • There is a strong sense of trust in institutions locally to act fairly in arbitrating between different interests and for their role and justifications to be subject to public scrutiny • There is a strong recognition of the contribution of both those who have newly arrived and those who already have deep attachments to a particular place, with a focus on what they have in common • There are strong and positive relationships between people from different backgrounds in the workplace, in schools and other institutions within neighbourhoods. We propose adopting this definition for Newcastle, for several reasons. Firstly, it emphasises the importance of equality to cohesion. This was something which strongly appealed to many people during our consultation on earlier drafts of the strategy. Newcastle City Council recognises that the two issues are interdependent: responsibility for our policies on equality, inclusion and community cohesion is linked under the remit of the Head of Social Inclusion. Secondly, by including the concept of integration, it recognises that we need to look not only at the relationships between different groups of existing residents, but also at the relationships between existing residents and new residents arriving into our communities. This is important to Newcastle in pursuit of our vision as a growing and diverse city. Thirdly, the definition acknowledges that a sense of belonging can be rooted at the national, local or neighbourhood level. The factors which affect the cohesion of Newcastle’s communities will be different to those affecting other parts of the country. We also know that within the city, different neighbourhoods and communities are facing different challenges and the priorities and objectives of this strategy will reflect this. It is also important that we recognise the many and changeable forms that ‘communities’ can take. They may be based on identity 5 June 2008: Newcastle City Council 5 Corporate Community Cohesion Strategy (e.g. ethnic group, sexual orientation) or interest (e.g., people experiencing similar issues of disadvantage, people in similar employment) as well as geographical location – or a combination of more than one of these forms. Individuals can feel a sense of belonging to, or exclusion from, a range of communities, often simultaneously. However, we also need to focus on the points at which different interests and identities link or overlap to create a wider sense of what is shared by the whole community. Fourthly, there is an emphasis on the individual’s sense of their rights and responsibilities and contribution to the community, their sense of trust in local institutions and their sense of trust in and respect for each other. We will need to work closely with communities and with other agencies in the city to create clarity and consensus about the responsibilities both of individuals and of institutions. The priorities and objectives of this strategy will reflect this too. Finally, because the definition covers several specific aspects of cohesion, it helps us to come up with measurable results that tell us how much we have achieved in ensuring our communities are integrated and cohesive. The definition includes not just the result that we want to see, but also the process of arriving at it. In devising an action plan to support this Strategy, we are mindful of the fact that the bringing together of groups and agencies to work towards shared goals of cohesion is, in itself, a process of cohesion. Since the process of developing this Strategy began, the Department for Communities and Local Government (DCLG) has responded to the Commission’s recommended definition by accepting it in principle but rewording it slightly. The Government’s definition is therefore broadly similar to ours. 4. The national context In recent years, the issue of community cohesion has risen up the national political agenda as part of the Government’s response to civil disturbances in several northern towns in 2001. Reports into the causes of these disturbances highlighted issues of deprivation, inequality and lack of communication or understanding between different communities as significant factors. Further issues have arisen in the aftermath of the terrorist attacks of 11 September 2001 in New York and 7 July 2005 in London. Various key guidance documents have emerged since 2001. In summer 2007, after extensive consultation around the country, the Commission for Integration and Cohesion produced a report which included wide-ranging recommendations, many of which are of significance to the Newcastle context. Another significant development is the new duty on schools “to promote community cohesion”. 5 June 2008: Newcastle City Council 6 Corporate Community Cohesion Strategy In October 2007, the Secretary of State for Communities and Local Government set out the Government’s initial response to The Commission for Integration and Cohesion’s report. A full, formal response was published in January 2008. This outlined the steps the Government is taking or intends to take in response to the Commission’s recommendations. The Government’s approach will further influence our understanding of and approach to cohesion, and the response also included publication of a number of tools and guidance documents which may assist in implementing this strategy. More details can be found in Appendix 2. However, we believe that we should develop our approach in Newcastle independently and proactively. We will take account of local needs and issues, as well as acknowledging and supporting the valuable work that is already going on, some of which is already recognised nationally as good practice. Community cohesion links with the more recently coined phrase “place-shaping” to describe the broad impact a local authority can have on what its like to live and work in the area they cover. Councils must have a vision that suits their communities and bring together partners in all sectors to deliver this vision. They have a practical role in attracting business to the area, contributing to the economic inclusion and well-being of communities. Place-shaping can also refer to the physical environment. This too has an impact on community cohesion, for example in developing city centres that people want to work and socialise in, accessible transport links, or in the planning of major regeneration schemes. Housing types, tenure and shopping and other services all have an effect on the type of community being created. Methods need to be developed to ensure that community cohesion is taken into account in economic and physical regeneration, for example through impact assessments and training. 5. The local context Newcastle City Council and its partners have a number of strategies and plans in place which address aspects of community cohesion. These include: • The Sustainable Community Strategy, and its delivery plan, the Local Area Agreement (2007-2010) • The Social Inclusion Strategy 2008 - 2011 • The Regeneration Strategy • Safe Newcastle Strategy 2008-2011 – and accompanying sub-strategies and plans • The Newcastle Plan for Children & Young People 2006-2009 • The Housing Strategy 2006-2021 • Everyone’s Tomorrow; - the Strategy for Older People and an Ageing Population 5 June 2008: Newcastle City Council 7 Corporate Community Cohesion Strategy In addition to these and other strategies, there are a number of current major planning and regeneration projects in Newcastle which are relevant to cohesion, such as: • City Centre Action Plan • Newcastle Great Park • Walker Riverside Regeneration • Scotswood Expo • The Newcastle Brewery Site We also work on community cohesion issues with local public, private and voluntary and community sector partners; other local authorities in the region; Government Office North East, other major cities in England, and other cities in Europe through Newcastle’s membership of the Eurocities network. These wider links are important for several reasons: many of the issues cross borders; we can learn from the experience of others; we can help others by sharing examples of projects and approaches that have worked for us; and sometimes we can bring resources into Newcastle to work on our issues. Links with the neighbouring authority of Gateshead, for example, are important in relation to the housing market renewal pathfinder Bridging Newcastle Gateshead, cultural and artistic links via Newcastle Gateshead Initiative, and communities which cross authority boundaries. 6. Current activity We know that there is much community cohesion work going on in Newcastle already, but sometimes not under the banner of community cohesion. Some work is taking place in support of the strategies and plans listed above. We have conducted a community cohesion ‘audit’ as we develop this strategy to provide a snapshot of what kind of work is already happening and who is doing it. A few examples are outlined below. The Commission on Integration and Cohesion visited Walker in April 2007 to see how residents were responding to the challenges of high levels of unemployment, people leaving the area and new communities arriving. Local community groups and projects have taken the lead in bringing new and established communities together. The Images for Change project asked local people to think about what was good about their area, as well as their fears and concerns, by taking photos of local issues. It provided an opportunity to raise awareness and encourage acceptance of diversity. It also led to a celebration event involving over 1,000 people and 28 different community groups. 5 June 2008: Newcastle City Council 8 Corporate Community Cohesion Strategy A project run by Save the Children called Positive Press is working in Byker Primary School. It aims to build community relationships and increase the understanding of the different cultures in the school. Refugee and non-refugee children are learning about communities around the world as well as each other’s lives at home in Byker. ARCH, a Safe Newcastle partnership project based in the Community Safety Unit at Newcastle Council, has launched a new system for reporting homophobic incidents and supporting victims in Newcastle. The project is already recognised as a national model of best practice for its work in combating hate crime and reducing community tensions. The system is also being adapted for schools so that young people can report bullying and access support. ARCH and a local Neighbourhood Renewal Advisor for the Department of Communities and Local Government developed a course in community cohesion and conflict management. It aims to provide participants with the knowledge, skills and tools to identify community tensions and work with communities to reduce conflict. Newcastle’s annual Holocaust Memorial Day commemoration includes a linked programme of community events. In 2006, a project was devised in response to community tensions in Benwell. Adult and young people from local white, Bangladeshi and Czech Roma communities travelled together to Brzno in the Czech Republic, together with local police officers and community development workers. They visited a museum dedicated to Roma who died in the Holocaust and the sites of two Roma work camps. During the trip, all the different participants gained a better understanding of the Roma community, their heritage and the experiences they suffered under the Nazi regime. A documentary film of the trip was made by acclaimed Newcastle-based video makers Swingbridge Video and screened at the national Holocaust Memorial Day commemorative event, held Newcastle in January 2007 The Newcastle Mela is a major free festival, now in its fourteenth year, which celebrates diverse arts, culture and creativity. It offers activities for all communities and generations and takes place in August at Newcastle’s Exhibition Park. The ‘mela’ is a long-standing tradition in South Asia, strengthening communities by bringing people together in a festival atmosphere where everyone can enjoy food, music and dance. One measure of its contribution to community cohesion is the overall increase in the proportion of white visitors from 30% in 1999 to 44% by 2007. As well as recognising valuable work that is already taking place, the community cohesion audit will help us to address gaps or areas of duplication, and to make sure that all the work links up. 5 June 2008: Newcastle City Council 9 Corporate Community Cohesion Strategy 7. Why Newcastle needs a community cohesion strategy 7.0 Going beyond ‘crisis management’ Various aspects of the Council and Safe Newcastle’s work seek to address conflict and the causes of conflict. However, much of this work is reactive in the sense that it deals with existing conflicts, often when they are already openly taking place. The model below illustrates the stages of conflict escalation. This strategy will aim to promote more, and more effective, work at the pre- and postconflict stages. At these stages, conflict and confrontation tends to be less visible, but there will be opportunities to identify and address issues in way which will provide a stronger foundation to cohesion and prevent escalation. Figure 2. Stages of conflict 1 Crisis Axis of Escalation Outcome Confrontation Post Conflict Pre - Conflict Axis of Time 7.1 Public concern A poll undertaken by Ipsos MORI for the Commission for Integration and Cohesion shows that matters related to community cohesion figure very highly in the minds of citizens. • 1 MORI polling undertaken for the Commission in 2006/7 found that tolerance and politeness towards others; respect for different faiths and ethnic groups; justice and fair play; and equality of opportunity were amongst the values mentioned most often as being important to Britain. Adapted by ARCH from a model used by Responding to Conflict in Birmingham 5 June 2008: Newcastle City Council 10 Corporate Community Cohesion Strategy • • 7.2 At the same time, significant numbers of people said ‘patriotism’ and everyone being able to speak English were also important aspects of life in Britain. In the August 2007 ‘political monitor’ poll by Ipsos MORI, the most important issues facing the country were crime and race/asylum, mentioned by 55% and 35% of respondents respectively. The social and economic reasons for cohesion Newcastle City Council is committed to making Newcastle a fairer place to live, where council, health and other services, as well as opportunities such as jobs and leisure activities, are open to everyone. We currently live in a city where race, faith, gender, class, disability, age and sexual orientation are all factors which can affect the opportunities, income and civil rights of an individual. Ensuring equality, tackling discrimination and promoting social inclusion are necessary in allowing communities and individuals to cooperate on an equal footing and find shared ground, and therefore to fostering cohesion. Developing and sustaining communities in which everyone feels safe and has a sense of belonging contributes to attracting a range of people to the city, and to increasing social, cultural opportunities and diversity. 7.3 • The Index of Multiple Deprivation provides evidence of social and economic polarisation in Newcastle. Around 25% of our population live in the 10% most deprived neighbourhoods in the city. At the same time Newcastle also has very prosperous areas – many neighbourhoods are in the 50% to 100% least deprived nationally. Parts of Jesmond and Gosforth are among the most affluent areas in the county • Costs of a breakdown of cohesion can be high. During civic disturbances in Bradford in 2001, 100 police officers were drafted in to contain the violence and over 200 people were injured. Immediate financial costs to the city were estimated to be £15m but, as subsequent reports highlighted, a figure cannot be put on the long-term damage to the city, its residents and its reputation Changing demographics and economy The OECD Review undertaken in 2006 highlighted the fact that demographic changes – a falling birth rate and an ageing population - mean that Newcastle and the North east region need in-migration to sustain the local economy. We have a long tradition of people coming to the North East and becoming part of the society of the region. However, in the second half of the 20th Century we have had relatively small levels of in-migration compared to some other major 5 June 2008: Newcastle City Council 11 Corporate Community Cohesion Strategy cities in England. This is now changing and, whilst this change is often hugely beneficial to the economy and culture of the city, we need to recognise that many people find change threatening. We need to make sure that all communities in Newcastle understand and benefit from changes that are taking place. We also need to be aware that some neighbourhoods are experiencing change at a much faster rate than others. This places particular pressure on local services, especially in neighbourhoods facing significant issues of deprivation. If communities are, or perceive that they are, in competition for scarce resources, this can pose a serious threat to cohesion. • Between 1991 and 2001, Newcastle’s black and minority ethnic (BME) population grew by 60% to nearly 6.9% of the total population. This is still below the national figure (9.1%) but will have grown further since 2001. 13% of the school-age population now belong to a minority ethnic group, compared to under 2% of over-65s. • With a student roll of approximately 52,000, (including the two universities and Newcastle College) Newcastle has the third largest student population of all the Core Cities. Much of this population is concentrated in four wards in the centre of the city where they make up 18-25% of residents. The universities’ and Colleges’ growth plans imply a need for 6,000 more student homes. • The popularity of the housing in Newcastle’s different neighbourhoods varies significantly, with areas of significant population decline, lower house prices, high turnover and numbers of long-term substandard and empty homes concentrated in the riverside wards of the East and West End and in parts of the North of the city. Some of these changes, such as an increase in ethnic diversity and immigration into the city, may be more visible and therefore receive more public attention as potential challenges to community cohesion. However, an important principle of our approach to community cohesion (discussed in more detail in section 8 below) is that it is not just about ‘race’ and faith. It includes matters of gender, sexual orientation, age, ability, and class. We must ensure that no groups are excluded from the potential benefits of change, and that the more challenging changes do not disadvantage some groups more than others or cause tension between groups. We also know that we need to improve the data that is available to us to understand the scale and nature of population change and movement. In the context of rapid change, census data alone is not sufficient. This is recognised as an issue and ways of addressing it are being sought at a local, regional and national level. An example of a factor in Newcastle which can cause tension in some neighbourhoods is the comparatively large number of students accommodated in the city, most for a comparatively short time. Students contribute greatly to the local economy but in some areas tensions are reported 5 June 2008: Newcastle City Council 12 Corporate Community Cohesion Strategy between students and local residents over issues such as parking and noise nuisance. 7.4 Fear of difference and prejudice We acknowledge that change and difference can feel threatening and that we need to address legitimate concerns that communities have about the pace of change and how it affects them. But it is essential to community cohesion that these fears are not allowed to legitimise or develop into prejudice about minority communities or other potentially vulnerable groups. Cohesion will not happen unless Newcastle is a safe, tolerant place for all communities, where tensions and conflicts are managed and resolved. • • • • 7.5 In our 2007 residents survey 65% of people agreed that their local area is a place where people from different backgrounds get on well together – down from 70% in 2006. Since 2001, Newcastle has been home to a total of over 5,000 asylum seekers. This is a tiny proportion of the overall population, but asylum seekers are amongst the most vulnerable groups in society and often subject to hostility and racism. In our 2007 residents’ survey 24% of respondents believed that people being attacked because of their skin colour, ethnic origin or religion is a problem in Newcastle – up from 12% in 2006. In recent reports on the experiences of Polish economic migrants in Newcastle by Luke Shannon (a student at Newcastle University) a majority felt that they belonged to the UK as a whole, but only a minority felt a sense of belonging to their neighbourhood The role of deprivation Community cohesion is an important issue across the city, not just in deprived communities. But we recognise that there is a particular need to combat poverty and unemployment in some of our most deprived neighbourhoods. • • Although employment growth has been steady in Newcastle, with around 5,000 more people in work than ten years ago, the overall employment rate (68.5%) still lags behind the national rate (74.9%). For some groups, the rate is lower still – for older workers it is 10% below the national rate, for example. In Newcastle 39.1% of households include a person with a long-term limiting illness (national average: 33.6%) and 27.3% someone with a disability (national average: 15%) 5 June 2008: Newcastle City Council 13 Corporate Community Cohesion Strategy Around a quarter of Newcastle’s residents live in a neighbourhood that is among the 10% most deprived in Britain (2007 Index of Multiple Deprivation).This is a major challenge to social inclusion, but it also has a potential negative impact on cohesion, if communities trapped by a cycle of deprivation feel alienated, disempowered and angry. The fact that many new in-migrants to the city first come to settle in poorer areas, because this is where there is available housing, may contribute to pressure on services and community tensions. • • 7.6 The Newcastle Neighbourhood Information System (NNIS) Vitality Index 2006 shows that deprived neighbourhoods are concentrated in Byker, Walker and Walkergate in the east and Benwell & Scotswood and Elswick in the west In 2005/6, 85% of the 428 asylum seekers housed by the local authority were in the Inner West or Outer East, with the remainder located in Outer West wards Anti-Islamic feeling Muslims are one group which often feels under suspicion or attack because of their cultural or religious identity. However, the way that anti-Islamic feeling has developed in recent years, particularly since 9/11, illustrates the way that national and international events have an impact on local cohesion. Such events are beyond our control as a city, but we can put strategies in place to make sure that communities at a local level understand and communicate with one another, and to guard against prejudices and distrust developing because of outside factors. This also relates to the important role played by the media. The content and tone of media reporting is also often beyond our control, but it is important to work with local media outlets to encourage constructive and responsible reporting which contributes to, rather than threatens, community cohesion. • • 7.7 In three focus groups looking at the experiences of Muslims in Newcastle (run by independent researchers commissioned by Newcastle City Council), 97% of participants reported experiencing some form of direct Islamophobia or anti-Muslim sentiment Most participants attributed these negative attitudes to negative portrayal of Muslims in the media Fear of crime and anti-social behaviour In common with the national picture, peoples’ perceptions of crime and anti-social behaviour in Newcastle do not always reflect the actual crime figures, which are generally falling. This gap between perception and reality may be partly down to the tone of media reporting on crime, but it is also the case that the experiences 5 June 2008: Newcastle City Council 14 Corporate Community Cohesion Strategy of individuals and particular communities may not always match the city-wide picture of falling crime. The Commission for Integration and Cohesion has highlighted that crime and perceptions of crime have significant impact on peoples’ perceptions of the cohesiveness of their area. Fear of crime can create barriers and damage trust between sections of the community (for example, between young and older people); highlight divisions between neighbourhoods (with some areas being perceived as unsafe); and affect the confidence of residents in those institutions they see as responsible for addressing crime and anti-social behaviour. • • 7.8 Since 2003, there have been year-on-year reductions in crime levels in Newcastle. There has been a reduction of nearly 18% across the city between 2005 and 2007. In the last three years, crime has reduced in all wards of the city. However, the 2007 Residents’ Survey shows that, whilst the majority of residents feel safe during the day in Newcastle, after dark 45% of people feel unsafe in the city centre and 32% feel unsafe in their own neighbourhood The role of institutions As we highlighted above when defining community cohesion, the sense of trust that communities have in local institutions plays a key role. The local authority and its partner agencies must act fairly – and be seen to be doing so – in provision of services, allocation of resources, and the way that they arbitrate between groups when conflict occurs. In areas where high-profile breakdowns of cohesion have occurred, the absence of this trust is a common feature. Once again, this is a factor which becomes heightened in areas where deprivation is embedded – if groups are not confident that scarce resources are being allocated fairly, resentments and prejudices can quickly develop. A common example of this is housing. The allocation of social housing and the access to other forms of housing has been shown to be very important to communities. For this reason, subjects like housing will be central to this strategy. To gain this community confidence and trust, the local authority and its partners need to go beyond simply advertising the fairness of their policies and procedures by actively involving all sections of the community in setting priorities, allocating resources and shaping service delivery. It is important to consider the need to mainstream the issue of community cohesion in institutions including the Council. The work can be compared to the Council’s approach to equality, in that cohesion is not only the role of specialised staff with specific responsibility for the subject; it is about how all sections of the Council (and others) do what they do. We want to see cohesion become an 5 June 2008: Newcastle City Council 15 Corporate Community Cohesion Strategy important consideration in the development of all policies and practices, including service areas which might not immediately consider this to be part of their role. Examples of this could include lettings policies, or the way in which parking schemes are introduced – both of which have come up during consultation as issues which can cause considerable community tensions. 8. Principles of our approach Newcastle City Council’s vision is: To create a vibrant inclusive safe sustainable and modern European city. We will: • Build on our heritage, cultural and economic strengths and the sense of identity and civic pride of our people; • Improve the quality of life for people in our communities and play a leading role in the sustainable growth and prosperity of the region. This community cohesion strategy is fundamental to delivering our vision and values and is an important priority for this Council. The key principles of our approach to community cohesion are outlined below. Community cohesion is about more than just ‘race’ and culture: Sometimes, community cohesion may be about breaking down barriers between different ethnic or religious groups. But there are many other potential factors, for example: • Younger and older people understanding one another’s needs and concerns better. This emerged as a significant issue during consultation on an early draft of this strategy. • Matters of ‘class’ such as tackling tensions between neighbouring areas of relative wealth and poverty. This links to the element of our definition of community cohesion which talks about the responsibility that institutions have to make sure that allocation of resources is fair, and seen to be fair, to all communities. • Making sure that services and facilities are inclusive for people with disabilities. • Understanding the interests of both students and long-term local residents and the tensions that can exist between them. Newcastle will continue to become a more mixed community and we will welcome and support that mix: This means continuing to make the case that immigration is vitally important to the future of Newcastle, culturally and economically. We will continue to celebrate diversity but we will also encourage integration and inclusion. The concepts are not incompatible (see below). Integration is a two-way process and does not mean assimilation: Communities and individuals, throughout the ages, have happily maintained dual and multiple identities, including British communities settled elsewhere in the 5 June 2008: Newcastle City Council 16 Corporate Community Cohesion Strategy world. For both newly-arrived and long-established communities to live together there needs to be a two-way process of adaptation, but we believe that communities in Newcastle can maintain their unique identities whilst still playing an active role in the life of the city; interacting in a meaningful way; and sharing a common sense of belonging. This applies to settled communities as much as it does to newly arrived or arriving groups. Multiculturalism should be modernised, not dismissed: The concept of multiculturalism has been criticised in recent times by some politicians and other public figures. Some have expressed concern that multiculturalism has fostered individual group identities at the expense of building cohesion between groups and that the resulting phenomena of “living separate lives” was a cause of civil disturbances in 2001. Other people believe that supporting and celebrating group identities offers a distinctiveness that makes individuals feel good about themselves. And that this quality, which has been called “bonding capital”, may offer a safe basis from which to feel comfortable interacting with others of different groups (“bridging capital”). We believe that the concept of multiculturalism should be “modernised” in that it should be developed to balance the need for integration with that of support for the development of multiple community capacity and identities. We also of recognise the increase in scale and diversity of changes to the make-up of our population and the need to meet any challenges that these changes present. This would affect, for example, the provision of translation and ESOL (English as a Second or Other Language) teaching or Council grant support to different community groups. So in summary, we do not believe that multiculturalism itself need cause segregation, or that it is incompatible with having a sense of what unites all of us as well as what makes us different to each other. An integral part of the strategy will be to communicate the truth and combat misinformation: There are many misconceptions and myths spread about “other” people, whether they are lesbian or gay; asylum seekers or refugees; or, latterly, Muslims or migrant workers. Many of these misconceptions are spread for political purposes by parts of the press and some political groups. But other factors such as lack of contact or perceived competition for resources can influence whether or not such views take hold. Stereotypical portrayals of young or older people may also contribute to preconceptions and a lack of intergenerational understanding. An integral part of our Community Cohesion Strategy will be to inform and educate people about the truth and realties of the situation in Newcastle. This is the first step towards breaking down distrust, prejudice or resentments between groups and creating an environment in which meaningful and successful 5 June 2008: Newcastle City Council 17 Corporate Community Cohesion Strategy interaction can take place on an equal footing. Newcastle City Council has a key role to play in ensuring open and accountable local government, so that people will trust the information that it provides to them. Equality is an underpinning value of the strategy: Equality legislation with regard to age, gender, disability ‘race’, sexual orientation and religion and belief places extensive responsibilities on local authorities in relation to its employment practices and service delivery. Newcastle City Council’s commitment to equality, however, goes further than simply enacting legal requirements. Equality is a fundamental aspect of the Council’s vision for the city. Without ensuring equality, it is impossible to foster cohesion – unless groups and communities interact on an equal footing, contact may even do more harm than good. Through consultation on an earlier draft of this strategy, we know that many people from a wide range of backgrounds share this view. 9. Strategic objectives Figure 3. Key objectives of this strategy: 1. To support agencies to promote community cohesion and make it an integral part of their policies and practices 2. To support all communities to develop their contribution to the city, recognise the contribution of others, and build strong and positive relationships with each other 3. To ensure the safety of all communities by identifying, managing and reducing tensions 4. To develop the council and their partners’ role in communicating positive messages, both proactive and reactive, on community cohesion-related issues These objectives express the four strands of action that we believe are necessary to improve community cohesion in Newcastle. The action plan which accompanies this strategy follows these strands. While these will be actions for the Council to progress, we will also explain how we will involve our partners and link to work that is already taking place in our detailed action plan. Under each action strand, we will take into account each of the six elements of the Commission on Integration and Cohesion’s definition of cohesion. 5 June 2008: Newcastle City Council 18 Corporate Community Cohesion Strategy 10. Delivery of the strategy This section outlines key aspects of our approach to delivering community cohesion in Newcastle such as the type of activity, the main challenges that we face and the key partners we will work with. It will be complemented by the detailed action plan which follows in section 12 of the strategy. Figure 4. Example actions Under the first objective: • Improving understanding of cohesion among senior Council officers and councillors • Build community cohesion considerations into Council and Your Homes Newcastle policies and practices on housing Under the second objective: • Develop a programme of community and civic leadership skills • Support and develop intergenerational work and approaches Under the third objective: • Developing a critical incidents and community relations plan • Rolling out conflict prevention training with young people Under the fourth objective: • Working with the media to promote positive cohesion work and prevent reporting which could damage cohesion • Making better use of local, regional and national opportunities to promote good work that is happening in Newcastle Figure 5. Key delivery challenges: These challenges will partly be addressed through specific actions in the action plan. For example, one action aimed at obtaining commitment to this agenda from partner agencies will be to identify community cohesion ‘lead officers’ in these agencies. More generally, however, these challenges have been borne in mind throughout the strategy and inform our overall approach. • • • • • • To develop a common understanding and knowledge of what the process of cohesion involves and what the outcome of the process is To develop our understanding and knowledge of what factors threaten or inhibit cohesion and lead to its breakdown To get the different directorates of the City Council to work effectively with one another and in effective partnership with private, voluntary and community sector organisations and other public sector agencies To obtain commitment from agencies and communities in the city to working together to achieve cohesion To gain trust in public institutions, from all communities, to act fairly To ensure that community cohesion implications are considered in policy development, across all Council functions and at a structural level 5 June 2008: Newcastle City Council 19 Corporate Community Cohesion Strategy • To challenge stereotypes, prejudices and misperceptions that endure about some communities, including by working with the media to develop their role in promoting cohesion 10.1 Partners The City Council’s leadership role The City Council has a crucial leadership role to play in developing the type of place that Newcastle is. The specific mechanisms for providing this leadership are: • Overall leadership via the Council’s own position and its role as key agency in the Newcastle Partnership and other multi-agency partnerships • Leadership on the delivery of community cohesion, work which is provided through the various Council Committees, Portfolio Groups and Boards. • The Lead Officer responsible for the delivery of this strategy will be the Head of Social Inclusion, reporting to the Assistant Chief Executive / Director of Policy. Council Members Councillors have a vitally important role to play in community cohesion. They have a democratic mandate to represent people in their local wards and they know their local communities in detail. They may also come under pressure to support particular sections of the community or certain views on community issues which may increase tensions in local communities. Through the Social Inclusion & Equality Team, Ward Co-ordinators and other council staff, councillors of all parties will be supported in their roles in respect of community cohesion. Social Inclusion & Equality Team With the appointment of the Council’s Head of Social Inclusion, the Council established the Social Inclusion & Equality Team in July 2006. The team is based in the Chief Executive’s Office. Its role is to provide expertise, advice and support to delivery directorates in their work on social inclusion, equality and community cohesion. The team has a wide remit, which can only be successfully delivered through close collaboration with our internal and external stakeholders and partners. The team will act as a specialised consultancy service for the authority which will gather and hold intelligence about inclusion and cohesion, for example, demographic information around deprivation, or examples of good practice. The 5 June 2008: Newcastle City Council 20 Corporate Community Cohesion Strategy unit will also be able to assist in trouble-shooting when required, and is already being used for this purpose. The team will champion community cohesion and monitor how effective we are at embedding and delivering against the targets of this strategy. The Community Development Unit The community development team is also based in the Chief Executive’s Directorate under the direction of the Head of Social Inclusion. Community development staff work with a wide variety of communities throughout the city and community cohesion is part of their remit. They play a key role for the Council in close contact with diverse communities. From April 2008, a sub-team of three community development staff have been identified to work specifically on community cohesion issues. The Community Safety Unit The Council’s Community Safety Unit, in the Regeneration directorate, is responsible for taking forward the work of Safe Newcastle, the partnership responsible for working to make Newcastle a safe place for everyone who lives, works and visits the city. Its remit includes reducing crime and anti-social behaviour, alcohol misuse and the supply and use of drugs, and diagnosing, diffusing and preventing community tensions. The Community Safety Unit has also taken the lead in developing Newcastle’s Safe Neighbourhoods approach to intelligence gathering, conflict management and problem solving at a local level. Staff in directorates In addition to the Community Safety Unit and Community Development staff, there are also staff in other parts of the Council who work on community cohesion. Examples include play and youth, arts and culture, street wardens, schools inclusion and more. This strategy is designed to support and co-ordinate their work, to help them to contribute to cohesion as effectively as possible and enable them to share good practice and build partnership working. The Local Strategic Partnership The Newcastle Partnership is an essential mechanism for cross-sector multiagency working on key issues facing the city, including equality, inclusion and cohesion. We intend to discuss with the Partership the possibility of the Council’s Strategy, or an adapted version of it, being adopted as the Partnership Strategy on cohesion. This would be a valuable method of securing commitment to the strategy from key agencies besides the Council. 5 June 2008: Newcastle City Council 21 Corporate Community Cohesion Strategy Voluntary and community sector partners We have already said that community cohesion is not a new issue, even if the phrase is a recent addition to the language of government policy. Many agencies and projects are already undertaking work which aims to promote cohesion, even if it is not always described in these terms. Much of this work takes place within the voluntary and community sector (VCS). VCS organisations have in-depth knowledge of the communities in which they work and a more ‘grassroots’ perspective on changes and developments which may threaten cohesion. They are also often better able to be flexible and responsive to emerging needs than large public sector organisations. However, many VCS organisations operate with severely limited resources and capacity and the support of the local authority for their valuable contribution is essential. This will also entail working with the Council for Voluntary Services and other umbrella groups such as the East End Community Alliance and West End Community Development Consortium, whose remits may include capacity building and identifying resources for the VCS. Trades Unions Many important aspects of community cohesion are also at the heart of the trades unions’ agenda. Unions play a significant role, for example, in challenging prejudice and discrimination, working towards equality for all, and empowering people to access their rights and participate in civil society. Active trade unionists constitute a resource of ‘social capital’, in that volunteering to work for the good of their community and the wider society has been shown to have a strong positive correlation with community cohesion (see Predictors of Community Cohesion, Lawrence & Health/DCLG, 2007). Faith Groups Many faith groups are also engaged in much of the grassroots work that already takes place to promote peaceful coexistence and shared values between the different communities that they serve. The Government is currently consulting on its own interfaith strategy and this has already prompted consideration in the North East faith sector of the role of faith groups in cohesion work. Public / statutory sector partners The Commission for Integration and Cohesion’s research suggests that peoples’ experiences and perceptions of crime and safety in their area are fundamental to their perception of how cohesive their community is. But the Commission’s “Our Shared Future” report also says that the complex links between crime and antisocial behaviour on one hand, and community cohesion on the other, are not yet well understood. The role of the police is clearly vital, as are levels of trust in the police force and the community’s perceptions of fairness in policing. 5 June 2008: Newcastle City Council 22 Corporate Community Cohesion Strategy Schools play a fundamental role in the communities they serve, and are one of the most important settings in which the process of cohesion between groups can take place. The Citizenship curriculum is a key vehicle for this, but most schools now provide a range of extended services to the communities in which they are based. Their role therefore goes far beyond educating children during the school day. State-maintained schools, including faith schools, now have a statutory duty to promote community cohesion, but we also need to consider how private schools can be engaged and encouraged to take on this task. Housing providers, including social and private landlords as well as the Council’s housing management organisation Your Homes Newcastle, are also important partners. The fairness and perceived fairness of the way in which housing is allocated relates to how communities perceive each other. Tensions can develop in areas where one community feels that another is receiving priority. Housing allocation can also influence the extent to which communities have opportunities for interaction and integration, or conversely the extent to which some groups can become isolated or segregated from the wider community. These factors may be particularly significant in areas which are subject to rapid population change, or which are experiencing increased diversity for the first time. For this reason the housing market renewal pathfinder Bridging Newcastle Gateshead and partners in regeneration areas such as New Deal for Communities will also be significant partners. Students are a notable group within the community of Newcastle. The two universities and Newcastle College are also key players in contributing to the nature and achievements of our city. The health sector is also relevant, because of its contribution to equality and inclusion, and because, as with housing, the allocation of resources for health services can cause considerable tension between groups if there is a perception that this allocation is not fair and open. Private sector partners Engaging with the private sector will also be an important aspect of our approach. For example, many large companies and recruitment firms now recruit staff abroad for roles that are difficult to fill from within the UK. This can lead to new communities arriving in Newcastle, either temporarily or on a more permanent basis, but currently these changes often happen without the knowledge of the local authority. Partnership working with the private sector will be necessary to managing these movements of people, laying the ground to make sure that communities experiencing in-migration are receptive and positive about the change, and preparing new arrivals to orient themselves and integrate. 5 June 2008: Newcastle City Council 23 Corporate Community Cohesion Strategy The Government The Government has a key role in terms of the legislative and policy framework that they provide. The Government also has responsibility in terms of disseminating good practice in the field of cohesion, and we will seek to benefit from the experiences of other areas, as well as to promote successful cohesion work that happens here. Lastly, the Government plays a key role in influencing the general level and tone of media attention to cohesion issues. The Media One of our strategic objectives (above) relates to communicating positive messages and the role of the media in this is clearly fundamental. We will work to establish communication, understanding and sensitivity to cohesion issues in the media presentation to them and to develop the media’s role in fostering a positive image of Newcastle. 10.2 Delivery tools and techniques This section covers some of the key areas of activities in this strategy, but it is not intended to be a full description of all the actions in the action plan. Community cohesion awareness and skills development Our work in developing this strategy indicates that both professionals and citizens need time and support to get to understand what community cohesion is about. Confusion, debate and controversy exist about how to define community cohesion and what needs to be done to promote and sustain it. The action plan includes a number of ways in which information giving, awareness raising, training and discussion and debate can take place. If we want our staff and council members to be more effective in promoting and supporting cohesion, we have to provide them with the information, skills and confidence to do this. Likewise, if we want communities to be able to develop cohesion, we need to support them with what is known as “capacity building”. This needs to include information and training in subjects like equalities, leadership and citizenship. Tension monitoring and conflict resolution Through the work of our Community Safety Unit, Newcastle is already a leader in hate crime reporting, tension monitoring and conflict resolution. The work in these areas under the guidance of Safe Newcastle will also be a key element of this cohesion strategy. We are also developing a comprehensive resilience plan for community incidents in partnership with Safe Newcastle. 5 June 2008: Newcastle City Council 24 Corporate Community Cohesion Strategy A community cohesion toolkit To inform the Council’s work in relation to community cohesion we will be compiling a community cohesion practice toolkit – probably web based. This will not be created from scratch because a lot of good material has already been produced elsewhere, but it will also include local resources and contacts and be available to all Council departments, partner agencies and community groups. A regular newsletter may be a part of the package of information available. Impact and Needs Assessments Newcastle City Council is expanding its current system of Equality Impact and Needs Assessments (EINAs) to take into account social inclusion and community cohesion. The Department for Communities and Local Government has also produced an Impact Assessment Toolkit specifically for community cohesion as part of its response to the ‘Our Shared Future’ report. New policies and functions will need to be considered to see whether they have the potential to impact (positively or negatively) on community cohesion. If this potential exists, a fuller assessment of how to promote positive impacts and mitigate negative impacts will be needed. In this way, thinking about cohesion will become part of the way we plan and deliver our work, and not an afterthought. Networks and learning opportunities A key network for the Council in the delivery of this strategy is the LSP, the Newcastle Partnership. Through this and bodies like the Council for Voluntary Services (CVS) we hope to develop shared learning and the delivery of cohesion projects. As part of the Social Inclusion Strategy, we will also be inviting universities and other key partners to explore with us the potential for establishing a local research and development partnership with expertise on inclusion and cohesion. Linked to this, we plan as the City Council, to co-host a regular series of discussions and debates on social inclusion, social policy and community cohesion issues. Through these, we aim to build the knowledge base and the consensus of thinking in the city on these crucial current issues. Some of this work has already started. Partnership Fund We believe that the objectives of our both our Community Cohesion strategy and our Social Inclusion Strategy will only be achieved through extensive partnership initiatives with community and voluntary sector organisations. Such initiatives need to be resourced. To enable this we will seek to establish a partnership fund and programme of work. Our intention is that by judicious use of Council resources, this fund could lever charitable, other public and private sector funds 5 June 2008: Newcastle City Council 25 Corporate Community Cohesion Strategy into the city in at least a 3 to 1 ratio. A feasibility study into the potential of setting up such a fund is currently underway. 11. Measuring and monitoring community cohesion Measuring community cohesion is not easy. Current measures tend to focus on the negative, like incidents of hate crime or civil disturbance. There is some justification for this. Home Office research in 2006 (and other previous studies) has found that areas with a high sense of community, political trust and sense of belonging show significantly lower levers of all categories of reported crime. It follows that reducing crime, and related factors such as peoples’ perceptions of levels of crime or safety in their area, is likely to have a positive impact on cohesion. However, the exact relationship between crime and community cohesion is complex. For example, it may be the case that a strong sense of community, political trust and sense of belonging contribute to a reduction in crime, rather than the other way round. So it is important to consider ways of directly measuring the ‘softer’ aspects of community cohesion. These aspects include better relations or increased interaction between communities, changing attitudes to ‘other’ groups, increased trust in political leadership or local institutions and whether people feel that their area is improving. The action plan that goes with this strategy indicates the actions we believe need to be taken to achieve each of the four strategic objectives of this strategy, and the key partners in this process. As well as the actions themselves, we will be developing measures of success in each case. For example, one action under our fourth objective might be to work with the local media to promote good work going on at a neighbourhood level to welcome new migrants to a community, or to break down barriers between young and older people. An increase in positive stories in the local media on the subject could be one measure of success, but we would also need to consider how to measure whether this increase had had a positive impact on perceptions or attitudes. Performance Indicators Community cohesion is a cross-cutting issue which should inform everything that the Council does, from the delivery of social care services to our strategic involvement in economic regeneration. This means that there are potentially many indicators which can measure cohesion to a greater or lesser extent. It also means that some existing Council strategies and plans do include some relevant indicators. In the list below, indicators with an NI number are in the Government’s national indicator set. Local authorities select indicators from this set according to the priorities agreed in their Local Area Agreements. The indicators Newcastle has 5 June 2008: Newcastle City Council 26 Corporate Community Cohesion Strategy chosen to prioritise in this way are in bold. Indicators without an NI number are measured by Newcastle’s Annual Residents Survey or measures suggested by the Commission for Integration & Cohesion. Fig 6. Key current community cohesion indicators • NI 1: How well people of different backgrounds get on with one another • NI 4: Whether people feel they can influence decisions in their local area • NI 2: Whether people feel they belong to their neighbourhood • NI 6: Whether people participate in regular volunteering Whether people from particular communities believe that they would be treated worse than people of other races by one or more public service • Whether people feel that ethnic differences are respected in their area • Whether people have a shared view of priorities for improvement in their area • Level of social interaction between people of different backgrounds • Whether people of different backgrounds have similar life opportunities Some of these indicators refer specifically to ethnic differences but, where possible, our understanding of what constitutes “particular communities” or “people of different backgrounds” will follow our principle that cohesion is not just about race. For example, the indicator “levels of social interaction between people of different backgrounds” could be used to in the context of different geographical or social backgrounds as well as different ethnic backgrounds. Even where the reference is specifically to ethnicity, we are aware that people can think of this as encompassing a variety of factors, including differences in country of birth, skin colour, nationality and culture. In summary, our approach to developing indicators will be three-fold: • There will be a limited number of general, nationally approved indicators of community cohesion. • There will be a series of specific measures linked to agreed actions under each strategic objective in the Action Plan 5 June 2008: Newcastle City Council 27 Corporate Community Cohesion Strategy • There will be other indicators of relevance in other strategies and plans which we will cross reference against this strategy. In line with Government guidance on measuring community cohesion, we recognise that many of these indicators may not be measures of performance in themselves. Rather, they need to be taken into consideration along with more qualitative knowledge of the local context, to provide the basis for an overall assessment of what we are achieving. 5 June 2008: Newcastle City Council 28 l Corporate Community Cohesion Strategy and Action Plan 12. Action Plan Notes on implementation of this action plan Our action plan for the next three years is outlined below. Our current assessment of the issues and priorities that need to be included has been developed following extensive consultation with partners. We will approach the action plan flexibly, developing it further in response to progress made on key challenges and the changing context in the city. Some of the delivery partners listed are already engaged and undertaking the actions described. In other cases, we recognise that further work is needed to engage the right partners. For this action plan to succeed many people and many agencies and communities need to take responsibility for work on community cohesion. In the jargon – it has to be mainstreamed. There are limited corporate resources in the Council – two full time posts and one part time post within the Community Development Unit, and one policy officer within the corporate Social Inclusion & Equality team – to support and coordinate work. However, our approach from the start will be to mainstream responsibility for implementation of the action plan wherever possible. This means learning from good practice within the city and elsewhere, sharing this learning and ensuring that cohesion is seen as everyone’s responsibility and part of how we do things, rather than the preserve of a small group of specialists. It is generally accepted that to bring different groups or communities together, identifying common issues and concerns and working together on these is more effective than attempting to unite people around the idea of cohesion itself. In other words, community cohesion is process of coming together, not the subject matter that brings people together. However, under objective one in particular, it is also important to find ways to explicitly address the subject of cohesion. This action plan predominantly seeks to identify and address gaps in current work. Where work is already taking place and this is reflected in other plans and strategies, we have sought to cross-reference to these rather than duplicating activity or imposing unnecessary extra reporting or monitoring requirements. This explains the apparently uneven weighting given to different objectives, in that much of the relevant work under objective three, in particular, is already taking place under the auspices of the Safe Newcastle Strategy and ARCH’s Hate Crime Action Plan. June 2008 Corporate Community Cohesion Strategy CCS ACTION PLAN AT 05.06.08. Objective 1: To support agencies to promote community cohesion and make it an integral part of their policies and practices Action 1. Establish and maintain an ongoing system of community cohesion information management to involve demographic information; community tensions; latest policy developments etc 2. Establish appropriate personnel and other resources to deliver the CC action plan 3. Build community cohesion considerations into service planning process (based on 2stage EINA process) 4. Build community cohesion considerations into commissioning process (based on 2- 5 June 2008: Newcastle City Council Who’s responsible (lead in bold) Resources Required How will we measure success Timescale Social Inclusion and Equality Team in CX Directorate [SI&E Team]; Community Development Unit; Community Safety Team; others on request Staff time Occasional specialised research External scrutiny after 12 months 1 H Head of Social Inclusion; SI&E Team; As per draft budget spreadsheet Appropriate budget and staffing established 1 [see also action 2.1 below] H SI&E; Business Management Team Staff time Via service plan monitoring systems 1/2 M SI&E; Head of Efficiency; sections of Council responsible for commissioning services/ projects Staff time No. of EINAs including cohesion 1/2 M 1 Year: 1, 2 or 3 Priority: low (L), medium (M) or high (H) Corporate Community Cohesion Strategy Action Who’s responsible (lead in bold) Resources Required How will we measure success Timescale SI&E; Strategic Housing; YHN Staff time Assessment report 1/2 H SI&E; Social Policy; Accessible Communications task group SI&E; Adult learning; culture; VCS ESOL providers Staff time Publishing costs Completed guidance Monitoring of take up 1 H Staff time Completed guidance Monitoring of take up 1 H SI&E; LSP Equalities, Inclusion and Cohesion Group Staff time 2 H SI&E, LSP partners Staff time Confirmed officers identified Briefing to and outputs from officers Assessment reports Community Development Unit CDU staffing cost From existing Completed Pre 1 [April 2008] Year: 1, 2 or 3 Priority: low (L), medium (M) or high (H) stage EINA process) 5. Build community cohesion considerations into Council and YHN policies and practices around housing 6. Produce clear authority-wide policy and guidance on translation 7. Produce clear authority-wide policy and guidance on ESOL provision 8. Identify cohesion lead officer/s in all LSP partner agencies 9. Work with cohesion lead officers to identify and address cohesion skills/knowledge gaps in these agencies. 10. Increase number of Community 5 June 2008: Newcastle City Council 2 2 M Corporate Community Cohesion Strategy Action Development workers focussing on cohesion work from 1 to 3 (two f/t, one p/t) 11. Improve methods for tracking and forecasting population changes [see also 1.1 above] 12. Identify schools succeeding in implementing the Schools Equality & Cohesion scheme, promote their work and use as models for development of work in other schools. 13. Improve understanding of community cohesion among elected members and senior officers 14. Explore potential for establish a research and development partnership with 5 June 2008: Newcastle City Council Who’s responsible (lead in bold) Resources Required How will we measure success resources Timescale Year: 1, 2 or 3 Priority: low (L), medium (M) or high (H) H RDA; urban & economic policy team; universities; LGA etc. Staff time TWIU Stats unit ONS data etc Completed database / periodic reports 2 L SI&E; governors services; schools Via staff in schools section of Council Assessment report 1/2 M SI&E; Community Safety Team; ARCH; Budget to employ trainers where one does not exist No/ / % of persons trained Training assessment 1 H SI&E; local universities; other? Staff time Established database 1 L 3 Corporate Community Cohesion Strategy Action expertise on cohesion and inclusion. 15. Plan a series of debate/ seminars as part of 1.14 on relevant cohesion issues. 5 June 2008: Newcastle City Council Who’s responsible (lead in bold) Resources Required How will we measure success SI&E; local universities; other? Budget to hold events Number of sessions held. Assessment of session outcomes. 4 Timescale Year: 1, 2 or 3 Priority: low (L), medium (M) or high (H) 2 L Corporate Community Cohesion Strategy Objective 2: To support all communities to develop their contribution to the city, recognise the contribution of others, and build strong and positive relationships with each other Action 1. Establish (if possible) Social Inclusion & Community Cohesion Partnership fund to support VCS involvement in cohesion agenda 2. Develop a programme of community and civic leadership skills development for leaders from all types of communities 3. Review content of monthly Citizenship Ceremonies to maximise contribution to cohesion 4. Develop integration (i) events and (ii) longer term mechanisms for promoting cohesion between longer-standing and newer residents in areas experiencing large scale population change. 5 June 2008: Newcastle City Council Who’s responsible (lead in bold) Resources Required How will we measure success Timescale SI&C; external funders; community foundation; Secure 2008/9 growth fund for development. Further resources for the actual fund from UK and EC sources Staff time NCC and partner agencies An established fund 1 H Successfully completed programme of activities 1 (and onwards) H SI&C; Corporate training Other consultant agencies Year: 1, 2 or 3 Priority: low (L), medium (M) or high (H) Activity costs SI&C; Registrars?/Lord Mayors? etc Staff and Council Member time Completed review Customer feedback 2 L Community Development; agencies involved in planning regeneration, e.g. BNG. Staff time NCC and partner agencies Assessment of the situation Identified priority areas Successfully completed programme of activities (i) 1 (ii) 2 M Activity costs 5 Corporate Community Cohesion Strategy Action Who’s responsible (lead in bold) Resources Required How will we measure success 5. Develop the idea of a New Residents Welcome Pack and methods of involving local residents in the process of welcoming new arrivals to their area. SI&E, VCS, faith sector and trade union partners…. Staff time to develop Develop or adapt from ANO a pack 6. Undertake events to promote and discuss cohesion issues in areas where it has not previously been a focus (e.g., Jesmond & Gosforth, Heaton, Outer West…) 7. Identify key events (Mela, Chinese New Year, etc) and work with organisers to promote more diverse attendance where appropriate. 8. Develop cohesion work through arts activity Community Development; SI&C Team Relevant Councillors 9. Provide support to VCS in 5 June 2008: Newcastle City Council Check with NESMP and Customer Services /City Services Print and distribution costs Translation costs Web development costs Ongoing update costs Staff and Council Member time Timescale Year: 1, 2 or 3 Priority: low (L), medium (M) or high (H) 2 M Successfully completed programme of activities Successfully completed programme of activities 2 L Successfully completed programme of activities 1/2 M Activity costs SI&E, arts & culture, event organisers – eg faith and community organisations, trade unions Staff and Council Member time Partner agency time SI &E, Community Arts and other partners Staff time Other agency staff time Other agency costs Successfully completed programme of activities 1/2 M SI&E; VCS partners; Staff time Successfully completed 1/2 Activity costs 6 Corporate Community Cohesion Strategy Action organising events with cohesion in mind (including use of CLG impact assessment tool) Who’s responsible (lead in bold) Resources Required How will we measure success ARCH; NCVS Other agency staff time Other agency costs programme of activities M Successfully completed programme of activities 1/2/3 M Revision of grant aid guidelines already completed. Applicants must demonstrate contribution to 1 of 5 objectives and ward coordinators must assess cohesion implications of all bids. Successfully revised processes Completed. Activity costs Staff time 10. Identify groups experiencing barriers (e.g. asylum seekers, people with learning disability, specific faith groups etc) preventing their engagement in cohesion activity and take action to remove these barriers. 11. Build cohesion consideration into ward committee grant aid process SI&E, VCS, faith sector and trade union partners…. Ward coordination Expected to be done with existing ward committee resources 12. Build cohesion consideration into other Council grant and SLA funding processes [incorporating outcome of diversity review, expected Grants & Awards Various other commissioning departments Expected to be done with existing grant and SLA resources 5 June 2008: Newcastle City Council Timescale Year: 1, 2 or 3 Priority: low (L), medium (M) or high (H) Activity costs 7 1/2 M Corporate Community Cohesion Strategy Action July 2008] 13. Develop and support a programme of intergenerational work 14. Increase participation in formal volunteering Who’s responsible (lead in bold) Resources Required How will we measure success Timescale Quality of Life Partnership, Elders Council, NCC, youth organisations and groups NCVS, organisations and agencies encouraging volunteering and supporting volunteers NCVS, SI&E Staff time to develop Other agency costs Activity costs Successfully completed programme of activities 1/2 H Staff time to develop Other agency costs Activity costs Successfully completed programme of activities 2 M Year: 1, 2 or 3 Priority: low (L), medium (M) or high (H) 15. Develop cohesion Staff time to develop Successfully completed 2 Other agency costs M awareness sessions programme of activities targeted at people Activity costs involved in volunteering Staff time Successfully revised 1/2 SI&E, city service 16. Develop information M programme of sessions (equality rep); internal sessions held in and external agencies Customer Service Centres to maximise their holding advice sessions contribution to cohesion 17. Programme and toolkit to SI & E; Regeneration Staff time. Successfully developed 2 Other costs to M look at cohesion issues in directorate, other and implemented toolkit. develop toolkit. areas undergoing partners. regeneration Further actions relevant to this objective may be found in: • The Social Inclusion Strategy and the Council’s Equality Schemes • The Children and Young People’s Plan • Everyone’s Tomorrow (particularly intergenerational work under Aim 1: ‘Making a positive contribution (active citizens)’) • The Regeneration Strategy 5 June 2008: Newcastle City Council 8 Corporate Community Cohesion Strategy Objective 3: To ensure the safety of all communities by identifying, managing and reducing tensions Action Who’s responsible (lead underlined) Resources Required How will we measure success Timescale 1. Develop and maintain capacity re community intelligence on tension monitoring and reduction (through SNAPS/Safe Neighbourhoods model) 2. Establish local cohesion focus areas and ‘learning from practice’ database drawing on successful and less successful cohesion interventions in these areas 3. Develop and maintain work to support vulnerable victims ARCH; ward coordination; wardens & other frontline workers (including voluntary sector) Council and Safe Newcastle resources Successfully completed programme of activities 1/2 H Policy officers; ward coordination; community safety/Safe Newcastle; VCS and communities in relevant areas; ARCH; local private sector See 2.3 above See 2.3 above 1 H RHPT, Safe Newcastle, Victim Support, other agencies Council and Safe Newcastle resources TBC 1/2 H 4. Develop shared learning and networking on conflict resolution 5. Development of tension escalation model 6. Develop and maintain overarching critical incidents and community relations plan Quakers, other agencies and networks. Quaker network already resourced, Council resources Safe Newcastle resources Council resources TBC 2 M TBC 1 M 2 M 5 June 2008: Newcastle City Council ARCH/Safe Newcastle Head of Social Inclusion; Community Safety Unit; Police 9 TBC Year: 1, 2 or 3 Priority: low (L), medium (M) or high (H) Corporate Community Cohesion Strategy Action 7. Roll-out of Westgate model and other models of conflict training with young people 8. Newcastle Unity Programme (local delivery of PVE programme) – various initiatives 9. Other Tackling Extremisms project Who’s responsible (lead underlined) Resources Required How will we measure success ARCH/Safe Newcastle; other agencies Safe Newcastle; resources of external agencies Successfully completed training programme 2 M Corporate Policy; SI&E; community development; play & youth; external facilitators; VCS YJB/YOT/ARCH PVE grant from DCLG via ABGs Successfully completed programme of activities Evaluation systems being put in place Successfully completed programme of activities 1/2/3 M Possible grant from Govt. Timescale Year: 1, 2 or 3 Priority: low (L), medium (M) or high (H) 1/2/3 M 10. Support and develop Play & Youth, VCS, Mainstream Successfully completed 1 and ongoing M diversionary and others resources, others? programme of activities preventative work with young people 11. Support and develop Adult services; CDU; Mainstream Successfully completed 1 and ongoing M diversionary and preventative others resources, others? programme of activities work with adults Further relevant actions can be found in the Hate Crime Action Plan of the Safe Newcastle Strategy and in the Children and Young People’s Plan 5 June 2008: Newcastle City Council 10 Corporate Community Cohesion Strategy Objective 4: To develop the Council’s role in communicating positive messages, both proactive and reactive, on community cohesion-related issues Action 1. Work with the City for Peace initiative to promote Newcastle as a diverse and cohesive city 2. Begin engagement with local media by identifying key contacts 3. Develop understanding of community cohesion and the role of the media within local media sector 4. Establish procedure for monitoring the reporting and presentation of cohesionrelated issues in local media 5. Establish procedure for responding to local media content which is negative or otherwise threatens cohesion 6. Establish procedure for proactive communication on projects and initiatives which potentially affect cohesion (i.e., providing clear info 5 June 2008: Newcastle City Council Who’s responsible (lead underlined) Resources Required How will we measure Timescale Year: 1, 2 or 3 success SI&E; partners across authority and LSP; community orgs and members SI & E; communications Staff time Agreed message effectively communicated 1 M Staff time 1 H SI&E; communications; external media organisations Staff time Completed and maintained contacts database Briefing session or notes completed SI&E; communications; Staff time Successfully working system 1 H SI&E; communications; Staff time [Largely already in place] Successfully working system 1 H SI&E; communications Staff time Successfully working system 1 M 11 Priority: low (L), medium (M) or high (H) 1/2 M Corporate Community Cohesion Strategy Action about resource allocation/ Council intentions/ which communities benefit, etc.) 7. Ensure consistent promotion of cohesion success stories, particularly at local level, to local media 8. Build database of good practice examples from other areas of engagement with the media/ challenging negative messages/ promotion of positive messages • (part of SI&E cohesion toolkit) 9. Disseminate a ‘community cohesion pledge’, based on our key message, to be used to secure public commitment from elected members, organisations, prominent citizens, other community leaders, etc. 10. Develop schemes to recognise or ‘reward’ individuals who make significant contributions to fostering and promoting 5 June 2008: Newcastle City Council Who’s responsible (lead underlined) Resources Required How will we measure Timescale Year: 1, 2 or 3 success SI&E; communications Staff time Successful stories 1/2/3 M SI&E Staff time Established and maintained database 1 /2 M SI&E; community leaders including elected members and heads of key organisations Staff time Agreed and implemented pledge system Potential link with City for Peace? Also to link with LSP messages/ badging? 1 /2 M SI&E; community development; communications Staff time Agreed and implemented award system 1/2 M Event costs Event costs 12 Priority: low (L), medium (M) or high (H) Corporate Community Cohesion Strategy Action Who’s responsible (lead underlined) Resources Required How will we measure Timescale Year: 1, 2 or 3 success SI&E; communications; publications; customer service centres; libraries Staff time Print and other activity costs [See also other above] Effective communication via these media 1 M SI&E; communications Staff time Effective communication via these media 1 M SI&E; communications Staff time Completed review 1/2 M SI&E Staff time Sucessfully completed activities like speaking engagements, entries in publications etc 1/2 M Maintained and communicated list on a monthly basis 1 onwards M Priority: low (L), medium (M) or high (H) cohesion 11. Develop more consistent use of Council ‘outlets’ for promotion of positive messages and success stories (eg, Citylife, Council venues and access points, etc) 12. Ensure promotion of positive messages and success stories to Council staff through staff information, managers’ briefing sessions, etc. 13. Review other media for communication of positive messages – e.g. community radio, local newsletters, etc. 14. Ensure promotion of positive messages and success stories as good practice at a regional and national level (eg ICoCo, DCLG, IDeA, etc) 15. Maintain and publish diary list of relevant local and national initiatives (e.g. National Democracy Week, Refugee Week, Community 5 June 2008: Newcastle City Council Activity costs CD Unit SI&E Staff time 13 Corporate Community Cohesion Strategy Action Week…) and opportunities they provide to promote cohesion 16. Identify ‘myth-busting’ needs about particular groups or communities and address any current gaps Who’s responsible (lead underlined) Resources Required How will we measure Timescale Year: 1, 2 or 3 success SI&E; organisations delivering myth-busting work (e.g. YHN, NERS, trade unions, RHPT, ARCH, NESMP…) Staff time Successfully completed programme of activities Activity costs [see above] KEY to abbreviations ARCH = Agencies against Racist Crime & Harassment ASBU = Anti-Social Behaviour Unit DCLG = Department of Communities and Local Government ESOL = English as a Second or Other Language ICoCo = Institute of Community Cohesion IDeA = Improvement & Development Agency LSP = Local Strategic Partnership (aka Newcastle Partnership) NCC = Newcastle City Council NCVS = Newcastle Council for Voluntary Services NERS = North of England Refugee Service NESMP = North East Strategic Migration Partnership RHPT = Racial Harassment Prevention Team SI&E = Social Inclusion & Equality Team, NCC VCS = Voluntary and Community Sector YHN = Your Homes Newcastle 5 June 2008: Newcastle City Council 14 Priority: low (L), medium (M) or high (H) 1/2 M Corporate Community Cohesion Strategy Appendix 1 Strategic Context Local Sustainable communities are places in which people want to live, now and in the future. Equality, social inclusion and community cohesion are essential principles underpinning the creation of sustainable communities. Newcastle’s Sustainable Community Strategy (due to be completed in April 2008) is the long-term plan for the future of the city and partners across the public, private and community and voluntary sectors. The delivery plan for the Sustainable Community Strategy is called the Local Area Agreement (2007-2010). The Local Area Agreement includes a number of outcomes which this Community Cohesion Strategy will help to deliver, including: • • • • • Enable people to play a full part as citizens, participating and contributing to their community, reducing isolation and loneliness Improve reporting for domestic abuse and hate crime Build respect in communities and reduce anti-social behaviour Empower local people to have a greater voice and influence over local decision making and a greater role in public service delivery Improve quality of life for people in the most disadvantaged neighbourhoods; service providers more responsive to neighbourhood needs; improve service delivery One of the themes of the Regeneration Strategy is ‘safe, inclusive and cohesive communities.’ Under this theme, the following priorities are identified: • • • • • • to address deprivation and its causes – particularly to try to reach the people who are most excluded from services and opportunities; to promote greater community involvement in local decision making and the delivery of services; to promote safer communities; and, to develop more diverse and cohesive communities The Regeneration Strategy identifies the following outcomes for this theme: • • • • • • a decrease in citywide pockets of deprivation; further reductions in the fear of crime; mixed communities where people get on well together; thriving neighbourhoods where people are actively involved in and take ownership of resources and the wellbeing of their communities; and increased levels and quality of services in the currently most deprived parts of the city. The Safe Newcastle Partnership has a key role to play in creating stronger, more cohesive communities in Newcastle. The Safe Newcastle Strategy (2005-2008) 15 Corporate Community Cohesion Strategy has identified nine priority outcomes for the city. Those of particular relevance to the community cohesion agenda include: • • • • Anti-social behaviour is reduced, ensuring neighbourhoods and public spaces are sage, clear and green and used by all members of the community Hate crime, domestic violence and harm to vulnerable groups are reduced through a strategy that prevents and deters Children and young people and protected and respected Community confidence is increased through communication and participation. The Newcastle Plan for Children and Young People (2006 – 2009) reflects the views of children and young people in the city. Priorities for change identified by children and young people include: • • • • • • Respect for children and young people in relationships with adults Respect between different groups of children and young people Fair treatment from organisations Anti-discrimination including bullying, racism and homophobia Decent neighbourhoods to grow up and live in Involvement in decision making Newcastle’s Housing Strategy (2006 – 2021) aims to reflect policy priorities drawn from the national, regional and sub-regional and local level. One of these priorities is to “Promote mixed communities where different groups of people live together in an inclusive and sustainable way, using different housing types and tenures.” Everyone’s Tomorrow; Strategy for Older People and an Ageing Population City Development Company Community Engagement Strategy Regional: Regional Economic Strategy Regional Housing Strategy Tyne & Wear City Region Multi-Area Agreement National • Community Cohesion, A Report of the Independent Review Team; Home Office 2001 • Building Cohesive Communities; Home Office 2001 • ‘What Works’ in Community Cohesion; DCLG June 2007 • Our Shared Future; Commission on Integration & Cohesion June 2007 • Education & Inspections Act 2006 (includes the new duty on schools to “promote community cohesion”) 16 Corporate Community Cohesion Strategy • • • Strong and prosperous Communities. The Local Government White Paper; DCLG Oct 2006 (includes the concept of ‘place shaping’) Making ‘place shaping’ a reality; Joint CBI/LGA statement on economic growth Dec 2006 Housing Market Renewal Programme/Growth Point bid International: WHO European Healthy cities Programme (includes a theme on migration) Appendix 2 Future’ The Government’s response to ‘Our Shared In February 2008, the Government published the second part of its three-part response to the Commission on Integration & Cohesion (CIC)’s report ‘Our Shared Future’. An initial response, announcing an extra £50m to support cohesion work over the next three years, was published in October 2007. The third part will be a Cohesion Delivery Framework to assist local authorities in analysing cohesion issues and developing action plans. The first part of this Framework will be published in summer 2008. The response sets out the Government’s new definition of community cohesion: Community Cohesion is what must happen in all communities to enable different groups of people to get on well together. A key contributor to community cohesion is integration which is what must happen to enable new residents and existing residents to adjust to one another. Our vision of an integrated and cohesive community is based on three foundations: • People from different backgrounds having similar life opportunities • People knowing their rights and responsibilities • People trusting one another and trusting local institutions to act fairly And three key ways of living together: • A shared future vision and sense of belonging • A focus on what new and existing communities have in common, alongside a recognition of the value of diversity • Strong and positive relationships between people from different backgrounds 17 Corporate Community Cohesion Strategy This definition re-words but does not substantially change the meaning of the definition proposed by the CIC. The document also outlines six key principles: 1. A move away from a ‘one size fits all approach’. The Government accepts the CIC’s use of ‘family groups’ to group different areas according to the types of cohesion challenges they face, to help map communities and think through likely challenges and solutions. 2. Mainstreaming cohesion into wider policy areas. Cohesion needs not just separate policies and projects, but incorporation into all policies. 3. National framework for local support and guidance. The Government’s role will be supportive but not prescriptive, providing good practice not rigid solutions. 4. Integration of new migrants and existing communities. The importance of this is recognised through the new Immigration and Migration Directorate’s crossgovernment action plan on the impacts of migration. Improvements to the way in which the Office of National Statistics collects data are continuing. 5. Building positive relationships. The National Community Forum is undertaking further research into what works in terms of promoting sustained, meaningful, positive contact. Dealing with negative perceptions held by some communities about others is acknowledged as a key aspect of this work. 6. Stronger focus on what works. The research work behind “Our Shared Future” provides a new evidence base , and measuring of cohesion through the Citizenship Survey will continue. More in-depth work to understand drivers and indicators of cohesion includes the publication of “Predictors of Community Cohesion; multi-level modelling of the 2005 Citizenship Survey” [summary below]. The response concludes by addressing each of the Commission’s 57 recommendations individually. Tools, guidance and initiatives detailed in the response Cohesion Delivery Framework: Building on existing guidance, this framework, containing good practice examples, will enable local authorities to analyse issues and develop a plan of action [due summer 2008]. PSA 21: a new public service agreement ‘to build cohesive, empowered and active communities’. Guidance on Translation: published by DCLG, December 2007. 18 Corporate Community Cohesion Strategy Interfaith Strategy: consultation launched by DCLG, December 2007. £50m investment: Distributed through Local Area Agreements over the next three years. Newcastle is expected to receive around £150,000. Predictors of Community Cohesion: A multi-level modelling analysis of the 2005 Citizenship Survey by Laurence & Heath [summary below]. Single web portal for cohesion guidance: currently being developed to bring together guidance, good practice, toolkits etc. together in one place. Cohesion Impact Assessment: toolkit for local authorities to test if planned activities will have a positive or negative impact on cohesion. Specialist cohesion teams: these teams, based around DCLG’s Neighbourhood Renewal Advisors, will be able to support local authorities facing specific challenges, such as rapid population change. Template information pack for new migrants: this is being developed jointly by DCLG and IDEA. Guidance on ESOL: Sets out the Government’s aim that ESOL funding should be targeted specifically to promote cohesion. Consultation launched by Department for Innovation, Universities and Skills (DIUS), January 2008. NCC is responding to this consultation on an authority-wide basis. National Community Forum research: Reporting in summer 2008, this will look in-depth at how contact between groups functions to promote or inhibit cohesion. Cohesion guidance for funders: DCLG is currently consulting on this document, which includes guidance on the issue of ‘single group funding’. NCC is responding to this consultation on an authority-wide basis. Predictors of community cohesion: multi-level modelling of the 2005 Citizenship Survey This study was commissioned by DCLG to address the lack of existing research exploring predictors of community cohesion. It sought to identify factors or combinations of factors which can predict cohesion levels in different types of communities. The key findings were: • • • Both individual and community-level factors influence cohesion. Ethnic diversity is generally a positive predictor of cohesion, but an increasing percentage of in-migrants from outside the UK is a negative predictor Disadvantage erodes cohesion levels, but not all deprived areas have low cohesion. Cohesion scores are higher in deprived, diverse areas 19 Corporate Community Cohesion Strategy • • • • than in deprived, predominantly ‘white’ areas. Crime and fear of crime, perceptions of racial discrimination and racial prejudice all strongly undermine cohesion Feeling able to influence local decisions and engagement in formal volunteering are both strong positive predictors Vulnerable groups have more negative perceptions of cohesion Predictors vary across ethnic groups. For example, white people’s perceptions of cohesion are not related to how long they have lived in an area but Indian people’s perceptions are. White people’s perceptions are not related to income levels, but Pakistani, Bangladeshi and Black African people’s perceptions are. 20
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