2016 POSTSEASON FACT SHEET *Please read the following information carefully.* MAJOR LEAGUE BASEBALL POSTSEASON SUMMARY Ten teams, five from each league, qualify for postseason play. In both the American and National League, the three division winners will automatically qualify, and the two remaining teams with the best winning percentage will earn the two Wild Card spots. There are four rounds of play in the Major League Baseball postseason. Round 1: A one-game match-up between the two Wild Card teams Round 2: Two best-of-5 Division Series played in a 2-2-1 format, with the higher seeded teams hosting games 1, 2, and 5* (* if necessary) Round 3: A best-of-7 League Championship Series played in a 2-3-2 format, with the higher seeded team hosting games 1, 2, 6*, and 7* (*if necessary) Round 4: A best-of-7 World Series played in a 2-3-2 format, with the American League team hosting Games 1, 2, 6*, and 7* (* if necessary) The Orioles could potentially host up to 11 postseason games (either three in the Division series OR a Wild Card game + two in the Division Series; four in the League Championship Series; and four in the World Series). All Season Plan Members are guaranteed access to postseason tickets via our postseason package pre-sale offer. Specific postseason package details are as follows: • Full Season Plan Members can purchase a Gold Package • 29-Game Plan Members can purchase a Silver Package • 13-Game Plan Members can purchase a Bronze Package. Bronze packages will be available for purchase based on seniority. Allocation of Games by Ticket Package Postseason Series Ticket Designation Gold Wild Card Game Wild Card Game American League Division Series Home Game 1 American League Division Series Home Game 2 American League Division Series Home Game 3 American League Championship Series Home Game 1 American League Championship Series Home Game 2 American League Championship Series Home Game 3 American League Championship Series Home Game 4 World Series Game 1 World Series Game 2 World Series Game 6 World Series Game 7 Silver Bronze POSTSEASON SEAT ASSIGNMENTS AND PRICING Current season plan locations cannot be guaranteed for postseason seat locations. Best efforts are made to relocate as few Full Season and 29-Game Season Plan Members as possible when assigning seats for the postseason; however, there are several seating demands that exist for the postseason including commitments for Major League Baseball and its partners. When relocations occur, best efforts are made to take into consideration the location of your regular season seats. Pricing varies for each postseason round and must be approved by Major League Baseball. Your package price reflects your exclusive season ticket discount, if applicable. ONLINE PAYMENTS You are encouraged to take advantage of the most convenient way to pay for your postseason ticket packages through your Orioles Account Manager available online at www.orioles.com/myaccount. PAYMENT INFORMATION In order to purchase your postseason ticket package, payment must be received no later than Wednesday, September 7, 2016. After this date, the seat location on your account will no longer be available, and the opportunity to purchase postseason ticket packages will no longer be available. Personal checks will not be accepted as payment for your postseason ticket package. ADDITIONAL POSTSEASON TICKET PURCHASE OPPORTUNITIES Single game postseason tickets will be made available to all Season Plan Members prior to being released for sale to the general public. Tickets will be made available on a round-byround basis. The first purchase opportunity will include the Wild Card and ALDS games only. The second purchase opportunity will include the ALCS games. The third purchase opportunity will include the World Series. A date and time for these online only ticket opportunities will be announced VIA EMAIL in mid to late September. All additional ticket opportunities are subject to availability and will take place via online only sales. Full Season Plan Members will be eligible to purchase additional tickets at the discounted “Gold” pricing to all postseason home games. They will be eligible to purchase up to the same number of seats as they purchased in their 2016 season plan, capped at 8 tickets per game. 29-Game Plan Members will be eligible to purchase additional tickets at the discounted “Silver” pricing to the postseason home games that are not included in the Silver Package. They will be able to purchase up to the same number of seats as they purchased in their 2016 season plan, capped at 8 tickets per game. All Plan Members (including 13-Game Plan Members) will then have a final purchase opportunity prior to tickets going on-sale to the General Public. Plan Members will be able to purchase up to 4 tickets to all postseason home games at the “Bronze” pricing. Tickets for this pre-sale are subject to availability and are expected to sell out. In the event of a Season Plan Member purchasing multiple season plan packages during the regular season, postseason ticket allotments were based on the largest plan purchased. PARKING Full Season and 29-Game Plan Members that purchased a 2016 regular season parking plan will have the option to purchase postseason parking corresponding to their postseason package. Best efforts are made to relocate as few parking assignments as possible; however, there are several parking demands that exist for the postseason including commitments for MLB and its partners. A limited number of parking passes will be made available to 13-Game Plan Members based on seniority. DELIVERY METHOD Tickets will be shipped to the address listed on the season ticket account with NO SIGNATURE REQUIRED. We strongly suggest that your tickets are NOT sent to a P.O. Box. Due to the very short delivery window, it is imperative that you confirm your accurate address information is on your account. Postseason ticket packages cannot be picked up at the Orioles offices. Having them shipped via FedEx is the only delivery option available. WILL CALL DROP-OFFS NOT ACCEPTED Will Call drop-offs cannot be accepted for the postseason. If you are transferring tickets to a third party, please make delivery arrangements in advance or use your My Orioles Tickets account online at www.orioles.com/myaccount to forward the tickets electronically. TICKET FORWARDS You can forward your postseason tickets through your online My Orioles Tickets account once you have paid your invoice and tickets have been mailed (week of September 26). Please remember, once you choose to forward a ticket, the original ticket is no longer valid. Tickets may be forwarded until 2 hours prior to game time. CHECK YOUR TICKETS Please make sure to double-check your tickets before you leave for the game. You will need to have the correct numbered ticket that corresponds to the scheduled home game for the appropriate series. Please take extra care to examine your tickets as series names and logos may appear similar. Fans arriving without the correct tickets will not be admitted. Tickets cannot be reprinted or replaced. LOST OR STOLEN TICKETS Please take all necessary precautions and safeguard your tickets. Handle them in the same way you would handle cash. There are no complimentary tickets for postseason games. Lost tickets cannot be reprinted or replaced. A police report is required to replace stolen tickets. If tickets are stolen, the Season Plan Member listed on the season ticket account may have the tickets reprinted provided a police report is filed to replace the stolen tickets. CREDITS/REFUNDS/EXCHANGES Should any game(s) not be played, any postseason payments for those games will be applied toward your 2017 season tickets. Once postseason tickets are mailed (week of September 26), handling fees will be non-refundable. Should you select the “Pay in Full” Payment Option and wish to have a refund for any postseason games not played, the Orioles must receive your request in writing no later than Friday, November 18, 2016. If you selected the Pay in Full Option, refund requests should be submitted to Baltimore Orioles, ATTN: Postseason Refund, 333 West Camden Street, Baltimore, MD 21201. Credit card charges will be refunded to the card used to pay for the postseason ticket packages. If you paid by cashier’s check, certified check, money order or cash, a refund check will be issued to the Account Holder of Record listed on the season ticket account, typically within 6-8 weeks. Tickets from games not played do not need to be returned. Please keep them as souvenirs. Postseason tickets cannot be exchanged. QUESTIONS Please contact the Orioles at 888-848-BIRD (2473) or [email protected] if you have any questions or need assistance. Regular office hours are 9:00am – 5:00pm, Monday through Friday.
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