Bunbury Clinic
Eaton Clinic
Contact Details
Contact Details
Phone| 9791 8133 Fax| 9791 8199
Phone| 9724 1533 Fax| 9725 0861
Address| 12-16 Vasse Street Bunbury
Address| Unit 1, 5 Pratt Road, Eaton
Postal| PO Box 2043, Bunbury, 6231
Email|[email protected]
Email|[email protected]
Opening Hours
Monday to Friday
8.00am – 5.00pm– By Appointment
5.00pm – 5.00pm– Walk In
Saturday
8.30am – 1.00pm– By Appointment
1.00pm – 5.00pm– Walk In
Sunday and Public Holidays
10.00am – 6.00pm– Walk In
Opening Hours
Monday to Friday
8.00am – 6.00pm– By Appointment
www.breckenhealth.com.au
Our Team at Brecken Health
 General Practitioners
 Nurses
 Physiotherapists
 Exercise Physiologists
 Audiometric Officers
 Receptionists
• Physiotherapy • Injury Rehab • Dry Needling • Workers Compensation
• Fitness Programmes • Pilates •Fully Equipped Gym • Real Time Ultra-
Our Services At Brecken Health
Pilates Classes
 Travel Consultations
 Pre Employment Medicals
 Travel Vaccinations
 Drug & Alcohol Testing
 Immunisations
 Antenatal Care
Improve core strength and flexibility with Physiotherapy instructed Pilates. Ante/
post-natal, general fitness and back rehabilitation classes available
 Women’s Health & Men’s Health
 Physiotherapy

One on one
 Hearing Tests
 Health Checks and Clinics

Real time ultrasound
 Weight Loss Clinics
 Skin Checks and Procedures
 Family Health
 Chronic disease Management

Group sessions available
 Telehealth Services
 Flu Vaccination Clinics
 Immigration medicals
 Implanon and Marina Management
Brecken Pricing
We are a private billing practice. If unsure of any out of pocket costs we ask that
you please discuss with our reception staff prior to your consultation.
We Bulk Bill the following
 Under 16 years of age
 Over 65 years of age
 Concession card holders
 Pension card holders
 Veteran Affairs Card Holders
Classes: Monday, Tuesday, Wednesday and Friday
Call 9721 4022 for enquiries and bookings
Bike Lab
Advanced technology allowing you to ride designated iron man courses worldwide
in our gym, on your own bike!
Follow the track and your progress through a specialised television program without having to go outside.
Open Monday to Saturday 8am—7pm
Induction Required
Call 9721 4022 for enquires and bookings
Our General Practice Consultations Fees
Private Fees
Concession Fees
Level A Consult 0– 5 Minutes
$37.50
$26.95
Level B Consult 5– 20 Minutes
$76.00
$60.00
Level C Consult 20-40 Minutes
$140.00
$115.00
Level D Consult >40 Minutes
$215.00
$170.00
*Prices subject to change due to Federal Budget suggested changes. Please note the above billing rates
are for appointments Monday to Friday 8am—6pm and Saturdays 8.30am—1pm and require payment
on the day. A higher fee will be charged for patients attending the Brecken Walk in clinic Monday to
Friday between 6pm—8pm. They also may be subject to change.
Treatment Room Fees
For all procedures, dressings, wound management etc, there is a treatment room
fee to cover the cost of equipment stock and the nurses time. This fee is not claim
able with Medicare and is required to be paid at the time of arrival.
More Tenants at Greater Bunbury Medical Centre
 Clinipath Pathology
 ACCB Industrial & Hearing Services
 Friendlies Pharmacy
 Out Loud Speech Pathology
 South West Optical Solutions
 Eureka Spinal Solutions
Visiting Specialists
 Western Cardiology
 Anaesthetist—Dr Tim Hadlow
 Plastic Surgeon—Dr Mark Hanikeri
 Plastic Surgeon—Dr Tim Cooper
 Sir Charles Gardener Hospital
Pacemaker Clinic
 Peregrine Medical—Dr Martyn
Flahive
 Next Health—Dr John Rosenthal &
Dr Mike Bowles
 Western Cardiology Echo Clinic—Dr
Gattorna
 Proudfeet Podiatry—Paul Coles
 Bunbury Psychology—Patricia Alpiste
Biopsy Fees
Biopsies cannot be billed until the doctor has received your result back from
pathology, once the result is back this will determine the item of billing the doctor
will choose, your invoice will be posted out to you by mail. Treatment room fees
associated with your procedure will need to be paid on the day of appointment.
Fees Payment options
Payment is required on the day of consultation.
Cash, Eftpos facilities, cheque or direct debit. We have TYRO machines for rebates.
HICAPS available for Physiotherapy appointments gap reimbursement . * Private Health
Cover Patients Only*
Have you changed your address or phone number lately? Updated your
Medicare Card?
Then please see reception to advise them of your new details.
Are you interested in having an e-Health record?
You must register online first at ehealth.gov.au or at reception and obtain your
individual Health identifier number. Then have a consultation with your doctor to
have your summary uploaded online if you choose.
Brecken Information for Patients
Tenants at the Greater Bunbury Medical Centre
How do I order a script from my doctor with out seeing them?
Brecken Health—Suite 1
If you would like to order a script you can phone reception, give them your details
and the information of the script you require. Please include the medication name
and dose, this will be forwarded to your doctor. Please allow up to 48 hours for
processing and note a script charge of $10.00 will be required to be paid on
collection of the script. If you are unable to collect the script, we require a signed
written consent from yourself (the patient) authorising the nominated person to
collect the script. There are particular types of scripts that will only be provided
when seeing the doctor and cannot be ordered over the phone. It is recommended
that you call reception prior to coming in to collect your script to ensure it is ready.
Julie-Ann Davies
How do I get my pathology results?
We have a dedicated results line which operates Monday to Friday from 2pm– 3pm
daily. The line is operated by qualified health professionals who may give you your
results over the phone if they are checked and normal or let you know if the doctor
will need to see you again for any follow up appointments. The results phone number is 9721 1663. Please note the nurses will attempt to call you for non urgent appointments up to two weeks after test is done. Please be aware you will not be
called for normal results.
How do I transfer my medical records to and from Brecken?
If you wish to have your records transferred from your previous doctors surgery
please see reception to complete a form that will be sent to your previous surgery.
Please be aware that some surgeries have a transfer fee and wont release records
until paid. If you wish to have your records transferred to a new surgery from
Brecken, you will need to complete a transfer form at your new surgery. Please note
we do charge for release of medical records, please speak with reception.
PO Box 319, Mandurah WA 6210
[email protected]
Psychologist & Sexologist
0447 713 200
Skin and IPL Clinic
Jeanette Elliott Dermal Therapist
What do I do if I have a complaint or give feedback?
If an unforeseen circumstance arises and you are not happy with the service at
Brecken we would greatly appreciate your feedback so we can improve our service
for your benefit. You may call and speak to the Practice Manager, send a letter or
email addressed to the Practice Manager or request a client complaint form, which
can be completed and returned to the Practice Manager. They will investigate the
matter and provide you with feedback. If you wish the matter to be taken further
patients may contact the Health and Disability Service Complaints Office on
www.hadsco.wa.gov.au. We also have a suggestion box in our main waiting room
with suggestion response sheets and pencils available.
12-16 Vasse St, Bunbury WA 6230
BA Psych (Hons), PGDip
Sexology
Skin Analysis
Skin Management
Sun Damaged Skin
Topical nutrition
Acne/Scar Management
Permanent Hair reduction
Call for free consultation 9791 7938
www.jeanettelliott.com
Opening Hours:
Monday| Friday 5pm—8pm
Saturday| 1pm—5pm
Sunday & Public Holidays| 10am—6pm
Brecken After Hours
No Appointment Necessary, Just Walk In!
Phone| 9791 8133
Elite Bowen Therapy
Suitable for all ages from babies to children,
teens, adults and seniors for a wide range of
health issues.
To book an appointment - 0408 25 88 21
For more information visit—elitebowentherapy.com.au
 Sports & work Injuries






Back & neck pain
Relaxation
Stress & Fatigue illness
Recovery from illness & surgery
Headaches/Migraine
+ many more health issues
Tenants at the Greater Bunbury Medical Centre
Practice Communications, Confidentiality and
Privacy Information
Wanting to speak to your GP
If you wish to speak with your doctor, phone reception who then will ask what the
phone call is regarding and see if the doctor is available to take your call. If the
doctor is unavailable, you may be able to discuss the matter with one of our
nurses. If not the receptionists can take your details and pass them onto the
doctor for them to return your call when available.
I N J U R E D
A T
W O R K ?
We work with you to get you
back working!
PH:1800 819 186
Injury Management
Services for:



Workers’ Compensation
Income Protection
Motor Vehicle Accident
w w w . w o r k w i s e h e a l t h . c o m . a u
Please note: Doctors can be extremely busy throughout the day so they may not
call back until the next day. If your call is urgent we recommend booking an appointment to see your doctor instead.
Appointment reminder system and recalls
We offer a free SMS text messaging service, that allows patients who have
registered their mobile number with reception to receive a SMS reminder
message the day before the next booked appointment.
Recall letters for pap smears, diabetes reviews etc. are posted out by our nurses
when the patient is shown to be due to see their doctor for this.
Urgent results
Pure Gold Christian Counselling & Psychological Services
Micah 6:8
Children, Adolescents, Adults, Older– Adults
Caroline Gaffney, Registered Psychologist
P| 0432 871 027
E| [email protected] A| P.O Box 1964 Bunbury WA 6231
OSH Group—Room 4 on the first floor at the Greater Bunbury Medical Centre
Let our friendly team of specialists assist you with:
-Early intervention injury management
-Fitness for work assessments
-Medico-legal assessments
-Rehabilitation & Return to work assessments
-Health Surveillance
-Independent medical evaluations
Specialist Room 4, First Floor, Greater Bunbury Medical Centre 12-16 Vasse Street, Bunbury WA 6230
P| 08 9791 5809 E|[email protected] W| www.oshgroup.com.au
For all urgent results either a nurse or doctor will call the patient to give them
their results over the phone or let them know they need to attend for a follow up
appointment. If the patient does not answer or the phone number is incorrect/
disconnected then a letter will be sent in the post to the patient’s listed address
letting the patient know they need to contact the practice immediately . Messages
can only be left when your name is stated on the answering service.
Privacy policy and confidentiality
The practice privacy policy is available to all patients. When registering as a new
patient you must sign that you have read and understood the practice privacy
policy. Patients are welcome to take a copy of the privacy policy by asking at
reception. Brecken Health's privacy policy is a standard policy for Australian
Medical surgeries. All staff members of Brecken Health are required to sign a confidentiality form on commencing work and may not commence without this. All
Australian standards are followed for patient confidentiality.
Please note: Our practice does not prescribe drugs
of addiction
What to do in a emergency?
Brecken After Hours
Emergency
No appointment
needed!
Opening Hours
Monday to Friday | 5.00pm—8.00pm
Saturday| 1.00pm—5.00pm
Sunday & Public Holidays| 10.00am– 6.00pm
If you need to be seen outside our opening hours you can call the
After Hours Home Doctor on 1300 378 663
Non - Life threatening
Life threatening
Call 000 for ambulance
Non - GP manageable
Billing
Monday—Friday |
Level B Consult
Level C Consult
Saturday|
Level B Consult
Level C Consult
Sunday & Public Holidays|
Level B Consult
Level C Consult
$95.00
$150.00
GP manageable
Present to ED
$115.00
$170.00
$115.00
$170.00
*Prices subject to change due to Federal Budget suggested changes.
We bulk bill the following:
All other patients are privately billed and payment is required at the time.
We are able to process your Medicare rebate at the time you pay your consultation
fee. Further information on the billing procedures can be obtained from our
friendly reception staff.
 Under 16 years of age
 Over 65 years of age
 Concession card holders
 Pension card holders
 Veteran Affairs Card Holders
Phone | 9791 8133
Located | 1st Floor of Greater Bunbury Medical Centre
12-16 Vasse Street, Bunbury (Opposite Bunbury Turf Club)
Website| www.breckenhealth.com.au Postal | PO Box 2043, Bunbury WA 6230
Brecken Health
Brecken After Hours GP
Care Open
Clinic Open
Monday to Friday
Mon—Fri 5pm—8pm
8am—5pm
Sat 1pm—5pm
Saturdays 830am—1pm
Sun & Pub Hols– 10am-6pm
Call Brecken
Health
9791 8133
Walk in to clinic
Or call 9791 8133
During the
night if Brecken
After Hours GP
Clinic and
Brecken are
closed
Call Health direct
1800 222 222
for advice or call
After Hours
Home Doctor on
1300 378 663