SHARED SERVICES Information Memorandum Transmittal Medical Assistance Programs Sandy Dugan, Administrator, DHS – CW/SSP Field Services Karen House, Manager of the Office of Client and Community Services, Medical Assistance Programs, Oregon Health Authority Dale Marande, Manager, APD Financial Eligibility and Waiver Group Authorized signature Topic: Subject: Forms Number: SS-IM-13-035 Issue date: 11/15/2013 Due date: 11/15/2013 7210M guidance and new MEDC form Applies to (check all that apply): Addictions and Mental Health All DHS employees Area Agencies on Aging Aging and People with Disabilities Child Welfare Programs Directors Office Developmental Disabilities Other (please specify): CSU ([email protected]) Self Sufficiency Shared Services County DD program managers County mental health directors Health services Message: Effective immediately, the Date of Request and Change Report for OCCS Medical Programs form (7210M) has been split into two forms: OCCS DOR form (7210M) will be used only to establish a Date of Request (DOR) for OCCS medical programs; and Medical Change form (MEDC) will be used to communicate reported changes between DHS (SSP and APD)/AAA and OHP Customer Service (5503), and between DHS (SSP and APD) and AAA offices. 7210M’s submitted prior to this change will still be honored. Duplicates should not be sent. SS-IM-13-035 MSC 0080 Transmittal page (08/13) Page 1 of 3 7210M - Date of Request for OCCS Medical Programs: The 7210M should be used for current OCCS or APD medical beneficiaries who would like to reapply for benefits or have experienced a change that appropriately establishes a DOR. The 7210M will be used internally within OHP Customer Service, for DHS (SSP and APD)/AAA to send DORs to OHP Customer Service, and for DHS (SSP and APD) and AAA offices to send DORs to one another. The 7210M should not be used in the following scenarios: An individual not currently receiving OCCS or APD medical benefits. Provide a date-stamped 7210 Application for Health Coverage packet (which includes the application and the application guide) instead. An individual reports that they are currently receiving benefits through the Oregon Medical Insurance Pool (OMIP). Provide a date-stamped 7210 and write “OPHP-OMIP” on the top of the first page of the application. An individual is found eligible for TANF and would also like medical. TANF eligibility no longer guarantees medical eligibility. Workers should be careful not to give the impression that customers will be automatically eligible for medical programs; their eligibility will have to be determined using new policy as of 10/01/13. Provide a date-stamped 7210 instead. An individual wishes to add another individual (other than a newborn) to their medical case, and the individual is not currently receiving OCCS or APD medical benefits. This should be treated as a request for benefits, not a change report. Provide a date-stamped 7210 instead. There is record that the individual has recently submitted a DOR or an application that has not yet been processed. If a DOR or application that has not yet been processed is found, customers should be referred to contact the OHP Customer Service for follow up. *Note: If 7210 Application for Health Coverage packets are needed, e-mail [email protected]. In the email include: Which form you would like to order (7210 packet); Quantity of English, quantity of Spanish; Shipping address; and Branch number. Once the order is placed, you can expect delivery in 2-3 business days. MEDC - Change Report: The MEDC will be used in the following ways: DHS/AAA Staff: Use to report a change in circumstances for individuals with a medical case at OHP Customer Service. OHP Customer Service Staff: Use to report a change in circumstances to DHS/AAA when individuals with an OCCS medical case are receiving DHS/AAA program benefits. To send: To send forms to OHP Customer Service, fax completed forms to 503-373-7493. Do not email the form. If unable to fax to OHP Customer Service, 7210s, 7210M’s, and MEDC’s may be sent via shuttle or mail. SS-IM-13-035 MSC 0080 Transmittal page (08/13) Page 2 of 3 1. Review document for urgent medical need or pregnancy. If the document identifies urgent medical need or pregnancy, it must be faxed to allow it to be prioritized. 2. If the document does not identify urgent medical need or pregnancy, it may be shuttled to 5503 or mailed to OHP Customer Service at the following address within the same or next business day: Mail to: Oregon Health Plan PO Box 14520 Salem, OR 97309-5044 To send forms to DHS (SSP and APD)/AAA, e-mail completed forms to the appropriate branch case transfer e-mail box. If you have any questions about this policy, contact: Contact name(s): Phone: Email: Jewel Kallstrom Christy Garland Joyce Clarkson Carol Berg Yer Vue-Xiong Vonda Daniels SS-IM-13-035 503 947 2316 503-947-5519 503-945-6106 503-945-6072 503-945-5855 541-690-6139 To reach the OCCS Medical Policy unit, please use the new policy e-mail: [email protected] MSC 0080 Transmittal page (08/13) Page 3 of 3
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