American Economic Journal: Microeconomics 2012, 4(2): 146–183 http://dx.doi.org/10.1257/mic.4.2.146 Contractual and Organizational Structure with Reciprocal Agents† By Florian Englmaier and Stephen Leider* We solve for the optimal contract when agents are reciprocal, demonstrating that generous compensation can substitute for performancebased pay. Our results suggest several factors that make firms more likely to use reciprocal incentives. Reciprocity is most powerful when output is a poor signal of effort and when the agent is highly reciprocal and/or productive. Similarly, reciprocal incentives are attractive when firm managers have strong incentive pay and discretion over employee compensation. While reciprocal incentives can be optimal even when identical firms compete, a reciprocity contract is most likely when one firm has a match-specific productivity advantage with the agent. (JEL D23, D86, J33, M12, M52) O nly a fraction of real world labor contracts make substantial use of explicit monetary incentives, and those that do often have only weak monetary incentives. Lemieux, MacLeod, and Parent (2009) find that in the United States only 37 percent of individuals have some kind of pay-for-performance component to their compensation, and that among those who do the median magnitude of these incentives is only 3.5 percent of their base wage.1 This prevalence of weak (monetary) incentives in real world contracts, while apparently still obtaining nontrivial effort, is not well explained by the standard approach in contract theory which emphasizes the use of output realizations as a (noisy) measure of employee effort to overcome the moral hazard problem. In these models, by tying the level of the agent’s compensation to the amount of output produced, the agent is given monetary incentives to increase his output.2 * Englmaier: University of Konstanz, PO Box 144, 78457 Konstanz, Germany (e-mail: florian.englmaier@ uni-konstanz.de); Leider: University of Michigan Ross School of Business, 701 Tappan Street R4486, Ann Arbor, MI (e-mail: [email protected]). We thank Greg Barron, Tobias Böhm, Nicolas Klein, Georg Gebhardt, Fuhito Kojima, Meg Meyer, Andy Newman, Al Roth, Klaus Schmidt, Carmit Segal, Ferdinand von Siemens, Christopher Weber, Christian Zehnder, and the participants at the European Summer Symposium for Economic Theory 2008 and the European Economic Associations Meetings in Barcelona 2009 for comments and suggestions. Florian Englmaier thanks the Harvard Business School and the Study Center Gerzensee of the Swiss National Bank for their hospitality and the German Science Foundation (DFG) for financial support via grant EN 784/2-1 and through SFB/TR 15. Stephen Leider thanks the National Science Foundation and the Sperry Fund for financial support. † To comment on this article in the online discussion forum, or to view additional materials, visit the article page at http://dx.doi.org/10.1257/mic.4.2.146. 1 Belfield and Marsden (2003) and Piekkola (2005) report similar results for the UK (20 percent of employees, and 3.5 percent of base wages) and Finland (38 percent of employees and 3.6 percent of base wages). See also Prendergast (1999) for a general survey of empirical tests of the standard contracting model. 2 Holmström (1979), Grossman and Hart (1983), and Holmström and Milgrom (1991). Models that emphasize multitasking in work tasks have been one explanation why weak, rather than strong, incentives prevail. However, such models typically assume directly that the agent is willing to do some positive amount of work absent monetary incentives. The use of career incentives is another potential explanation for the empirical observation. 146 Vol. 4 No. 2 englmaier and leider: Reciprocity and Contracts 147 Alternative sources of incentives in the workplace have been considered before. Akerlof (1982) is an early example. He models the labor relation as a gift exchange where agents respond to generous treatment by the firm (i.e., generous wage packages) by exerting more than minimal effort. While Akerlof’s model is based on the effect of work “norms,’’ our paper will build on explicit models of social preferences. In particular we will employ “reciprocity,’’ a concept formally described by Rabin (1993) for normal form games and by Dufwenberg and Kirchsteiger (2004) and Falk and Fischbacher (2006) for sequential games.3 We use a standard principal-agent framework: a risk-neutral firm hires a risk-averse worker to exert nonverifiable effort. As in standard agency models, the worker’s risk aversion makes imposing monetary incentives costly. We then add the assumption that the agent is reciprocal—i.e., the agent’s utility increases in the principal’s revenue whenever the firm provides the agent with a rent in excess of his outside option. Thus, when the firm is generous to the agent by giving him something valuable (additional compensation), the agent desires to provide, in turn, something of value to the firm (higher effort). The agent’s reciprocal attitude can be used by the firm to align the agent’s preferences with those of the firm, thus generating intrinsic motivation. Making use of those the firm can substitute away from using explicit incentives, hence offering a less performance-sensitive contract. While the standard incentive contract, i.e., the contract solving the problem with purely selfish agents as laid out by Holmström (1979) or Grossman and Hart (1983), is always feasible if the agent is sufficiently reciprocal it is optimal to use at least some degree of reciprocal incentives. We also derive two main comparative statics on the nature of the optimal contract to document, under which conditions reciprocal incentives are relatively more effective and hence are more likely to be employed. When the agent is more intrinsically reciprocal, or when the effect of the agent’s effort on the principal’s revenue is greater, then more reciprocal incentives will be used, i.e., the contract will use weaker explicit incentives as measured by the sensitivity of the agent’s remuneration.4 In contrast, the more informative the signal is with respect to the agent’s effort choice, the more explicit incentives will be used. Hence, we can show that explicit monetary and implicit reciprocal incentives are substitutes in the principal’s optimal incentive mix. These results suggest that reciprocal incentives (i.e., contracts with limited performance-based pay and generous average compensation) should be empirically most prevalent in job settings where explicit incentives work poorly due to a noisy production function, where firms have the greatest ability to identify and screen for reciprocal individuals, and where output is highly valuable to the principal. We then examine further two additional aspects that can influence the attractiveness of reciprocal incentives. We first analyze how a firm can maximize the efficiency of reciprocal incentives by fine tuning aspects of its organizational structure. We then consider the role of labor market competition where reciprocal workers are scarce. See also the paper by Cox, Friedman, and Sadiraj (2008), grounding reciprocity in neoclassical demand theory. Englmaier and Leider (2010, 2012) test the predictions of our model with respect to the relation of the initial gift and the effect of the agent’s effort on the principal’s revenue, both in a lab experiment and in a field experiment, and find supportive evidence in both cases. 3 4 148 American Economic Journal: Microeconomicsmay 2012 To study the role of organizational form we develop an extension of our basic contracting model, capturing the basic structure of a firm’s hierarchy. In the model extension we consider three simple organizational relationships between two managers within the firm to illustrate the role of managerial compensation and decisionmaking for the reciprocity of subordinates. We assume throughout that the agent feels more reciprocal towards the person deciding about his contract, i.e., the one making the gift. First, we consider a situation with a firm owner and a middle manager. The manager determines the agent’s contract, while the owner takes no action. We then vary the strength of the manager’s incentives, i.e., his pay-performance sensitivity. This captures how important the agent’s effort is for the manager’s pay. We show, that stronger managerial incentives make reciprocal incentives more effective, implying weaker explicit incentives for the worker. Second, we consider a situation where the two managers are supervising different agents who work independently. Each manager determines the contract for his agent. We then vary whether the managers’ incentives are narrow (depending only on the revenue generated by their agent) or broad (depending on the total revenue). It turns out that more narrow incentives improve the effectiveness of reciprocal incentives as they better target the worker’s return gift to “his’’ manager. Thirdly, we consider a situation where one manager is the agent’s direct supervisor (whose compensation is highly dependent on the agent’s output) and the other is a senior manager (whose compensation is weakly dependent on the agent’s output). We consider the effect of having the agent’s pay set centrally (by the senior manager) versus giving the supervisor discretion over pay, i.e., having him set the contract and show that the manager whose pay is more dependent on the agent’s performance should be responsible for setting pay. As opposed to the results of our basic contracting model, the predictions we derive in the extended version of the model are based on observable features of firm hierarchies and thus are in principle testable with field data. We then present present a model with a simple form of labor market competition. Two firms make sequential contract offers to either a reciprocal agent or a selfish agent. We show that when one firm has a substantial productivity advantage, it is too costly for the second firm to bid away the reciprocal agent (as his effort generates a smaller reciprocal utility for any given contractual “gift’’). However, even when the firms are ex ante identical if a reciprocal contract is optimal in the one-firm model it will always be optimal for the first firm to provide a reciprocal contract in the twofirm case. If the agent is highly reciprocal this may require the first firm to provide extra rents to prevent the agent from being bid away, however even in the limit hiring the reciprocal agent leads to a strict decrease in the firm’s wage bill. Our approach, connecting gift exchange with organizational structure and labor market competition, suggests a new direction for research in the growing empirical literature on gift exchange in the field. Existing research finds mixed evidence for gift exchange, depending on the setting. Falk (2007) documents an increase in donations if solicitation letters include a present for potential donors and Leuven et al. (2005) provide survey evidence that firms with a more reciprocal work force are more likely to provide their workers with general training (as they deem it more likely that this gift will be repaid within an ongoing relation). However, Gneezy and List (2006) ran a field experiment hiring students for a day job and find that the Vol. 4 No. 2 englmaier and leider: Reciprocity and Contracts 149 effect of gift exchange in the field is only minor, fast disappearing and overall not a viable employment strategy. In contrast, Kube, Maréchal, and Puppe (2006), in a setting similar to Gneezy and List’s, find weak evidence for the presence of (positive) gift exchange and strong evidence for negative reciprocity as a response to wage cuts. Also Bellemare and Shearer (2009) analyze gift exchange within a real tree planting firm in British Columbia and find persistent effects of gift exchange. Finally, Dohmen et al. (2009) provide detailed survey evidence from the German Socio-Economic Panel (GSOEP) for the prevalence of reciprocity on a representative level. They find substantial heterogeneity in the degree of reciprocity, measured by the participants’ response to six different survey questions and distinguish between positive, which is the focus of our analysis, and negative reciprocity. They proxy for effort with measures of working hours and overtime hours and find that positively reciprocal workers exert more of both. Moreover they find that positively reciprocal people are less likely to be unemployed. Dur, Non, and Roelfsema (2010) analyze a model where the principal has the option, in addition to providing explicit incentives, to induce effort by directing (costly) attention to the agent. This attention is not contractible and the steeper the explicit incentives for the agent are the less incentives remain for the principal to direct attention to the agent. Dur, Non, and Roelfsema (2010) argue that promotion incentives help to overcome this double moral hazard problem. They also use information from the GSOEP and show that the stylized facts are (partially) consistent with their model. Our theoretical results suggest that future empirical research should focus on finding evidence for gift exchange by studying job settings where reciprocal motivations are strongest: highly (firm-specific) productive workers, jobs where output is a poor signal of effort, and firms that give supervisors both strong performance pay and discretion over employee compensation. The rest of this paper is structured as follows. The next section sets out and analyzes our contracting model, the following Section III extends a simplified version of our contracting model into a model of organizational structure. Section IV presents results on the robustness of our analysis to competition and Section V concludes. The Appendices contain the multiple action case and additional proofs. I. The Baseline Model While the basic idea of reciprocity is both simple and appealing—a reciprocal person wants to repay kindness with kindness and mischief with mischief—applying models of reciprocity is somewhat intricate. Rabin (1993), for simultaneous move games, and Dufwenberg and Kirchsteiger (2004) and Falk and Fischbacher (2006), for sequential games, have developed powerful and very general models to analyze any game. Our objective is more modest in scope: To develop a somewhat simplified model that is still sufficiently rich to capture the key features of reciprocity in a principal-agent setting. Hence, we do not need the extra machinery that allows the aforementioned papers to analyze general games.5 Principal-agent problems have a 5 Outcome based theories, most notably “inequity aversion’’ by Fehr and Schmidt (1999) or the closely related paper by Bolton and Ockenfels (2000) have been developed to capture important aspects of the gift exchange intuition. See e.g., Dur and Glazer (2008) and Englmaier and Wambach (2010) for applications of outcome based 150 American Economic Journal: Microeconomicsmay 2012 number of features that make it easier to apply a reciprocity-type model (compared to a generic game). To that end, we will use a somewhat simplified model that is still able to capture the essence of reciprocity for the purpose of our problem at hand. In doing so we will employ several assumptions, natural for the labor market contracting situation we are interested in, which will help to simplify our analysis. 1) The contract communicates expectations, hence there is less scope for beliefs to influence the equilibrium. 2) The agent’s outside option in the labor market, is the natural reference point for what constitutes a “fair’’ action of the firm. 3) The agent’s individual rationality constraint ensures that no destructive reciprocity equilibrium exists as it is not optimal for the firm to make an unkind offer that would be accepted and result in destructive negative reciprocal behavior by the worker. A. Model Setup We first consider a moral hazard model with one risk-neutral principal who wants to maximize expected profits and one risk-averse agent who cares about reciprocity. We assume that there are n states of the world that are characterized by outputs q i with i = 1, … , n respectively. The agent can take one of two actions6 (effort levels) a1and a2with a1 < a2and corresponding costs from effort c(⋅) with c(a2) > c(a1). The two actions imply respective probabilities of the states π i(a1) and πi(a2) where for the respective expected return of the principal ∑ πi(a2)qi > ∑ πi(a1)qi holds. As is standard, we assume that the monotone likelihood ratio property (MLRP) πj(a2) πi (a2) > _ for all j > i. Hence, higher states are better signals of holds, i.e., that _ π (a) πi (a1) j 1 high effort. ) is a set of wage payments w(qi) in each state, as well as a (nonA contract (wi, a binding) request for an action a . In a real world context we expect that a firm communicates to a worker the level of performance expected of him (e.g., in a job description or in a code of conduct), which puts his compensation into context. While a is not enforceable, it serves to fix the agent’s beliefs about the principal’s intended generosity (since the expected utility of a contract depends on the agent’s action). The agent’s inherent concern for reciprocity is measured by η ∈ [0, +∞). The ), is given by agent’s utility given that he takes action a′, under the contract (w, a ( ) _ ) u(w(qi)) − c( a ) − u ) = ∑ πi (a′ ) u(w(qi)) + η ∑ πi ( a U(a′, a ( ) × ∑ πi(a′ ) qi − c(a′ ). models to contracting and incentives, Englmaier (2005) for a survey of this literature, as well as Fehr and Schmidt (2003) for a broader survey of social preferences and decision making. These theories simplify the problem by only conditioning on the final allocations of resources. Hence, inequity aversion trades off capturing “reciprocity’’ directly in preferences for greater tractability. Inequity aversion does capture directly, however, the separate and important phenomenon of “concern for fairness’’ and does remarkably well in explaining observed behavior in laboratory studies. However, with weak or no monetary incentives, inequity aversion will only induce effort if either 1) the agent begins with a larger payoff than the manager, and the manager receives > 50 percent of the profit from the agent’s effort (thus effort reduces the agent’s advantageous inequality) or 2) the agent begins with a smaller payoff than the manager, and the agent receives > 50 percent of the profit from his own effort (thus effort reduces the agent’s disadvantageous inequality). While often true in laboratory gift exchange games, these conditions are generally not met in real world labor market settings. 6 We show how our results generalize to the general multi-action case in Appendix A. Vol. 4 No. 2 englmaier and leider: Reciprocity and Contracts 151 We assume that u(⋅) is a real-valued, continuous, strictly increasing, conw) , ∞) where w _ is finite, and cave function defined on some open interval (u(_ (w) = − ∞ . lim w →_wu The utility function consists of three parts: (i) Expected utility from the monetary wage payment ∑ πi (a′ ) u(w(qi)). ( )( ) )u(w(qi)) − c( a ) − u0 ∑ πi(a′ ) qi . (ii) Reciprocal utility η ∑ πi( a (iii) Effort costs c(a′ ). For simplicity, we assume that in the reciprocal portion of the agent’s payoffs he values the return gift of his effort as the increase in the expected revenue of the principal, i.e., that he is risk neutral towards the effect his effort has on the principal’s revenue. We believe that this simplifying assumption is justified, as recent experimental papers have shown that subjects are on average risk neutral in their choices over lotteries that others will face (see Güth, Levati, and Ploner 2008 and Brennan et al. 2008).7 With this utility function a “generous’’ contract is one that provides a rent to the agent, i.e., an expected monetary utility in excess of the agent’s outside option.8 This reservation utility, provided for by the labor market, is a natural reference point for what constitutes a “fair’’ action of the firm. Whenever the firm allows the worker to earn an expected rent in excess of his next best alternative in the market, the worker will interpret this as a kind gesture. Furthermore, if the principal gives the agent a larger rent, he will be seen as more kind. Hence, a more generous contract will induce the agent to feel more reciprocal, i.e., he will derive greater marginal and absolute utility from the principal’s revenue.9 In the basic model we assume that the outside option is fixed exogenously. In Section III, we explicitly discuss the effects of endogenizing the outside option in a competitive labor market. 7 However, if the agent was risk averse over the principal’s revenue (i.e., if we replace ∑ πi (a′ ) qi with ∑ πi(a′ ) f (qi) for a concave function f ) all the results of our base model will carry through (with appropriate adjust- ment to the affected assumptions—e.g., assuming that E[ f (q) | a] is concave in a instead of E[q | a]). The effect of the agent’s effort on the principal is fully captured in our model by the difference in average revenue between actions ] − E[ f (q) | a1]. This (ΔER). If the agent is risk averse this term would be replaced by the analogous term E[ f (q) | a ] > E[ f (q) | a1]), though difference will always be positive (since MLRP implies FOSD, and therefore E[ f (q) | a potentially smaller in magnitude than ΔER. Since ΔER always appears as ηΔER, any result for an agent who is risk neutral over principal revenue can be replicated for a risk-averse agent by increasing η. The intuition of the extended model also still applies, although the specific simple functional forms we used for the manager’s payoffs would need to be changed. 8 We believe the assumption that the outside option is the reference point for a “fair’’ offer is generally representative, especially for jobs where there is a standard wage. The general intuition of our model would carry through if instead a contract is “fair’’ only if it provides a specific rent over the outside option, although some results may require a sufficiently large η. In this case the standard selfish contract will not be acceptable to a reciprocal agent, therefore if the required rent is large enough the principal may prefer to hire a selfish agent. 9 Note that, for tractability and to focus on our main idea, we use the principal’s gross revenue, instead of revenue net of the wage payment. We want to as simply as possible capture the intuition that leaving a rent to the agent aligns his interests to the principal’s interests. Our main results should still carry through, as it is clear that Observations 3 and 4 below still hold if the agent has reciprocal utility over the principal’s net profits. 152 American Economic Journal: Microeconomicsmay 2012 We follow the approach of Grossman and Hart (1983) and focus on the implementation problem for any particular action. In the two action case we focus on implementing a 2, as a1can be implemented trivially. The principal’s problem is to solve the following program: min ∑ πi (a2)w(qi) w(qi), a _ ) ≥ u [IC ] U(a2, a ) ≥ U(a1, a ) s.t. [IR] U(a2, a = a2. [EB] a The first and second constraints are the standard individual rationality [IR] and incentive compatibility [IC] constraints. The third constraint requires that beliefs are in equilibrium [EB], i.e., that it is proper for the agent to interpret the intended kind . Effectively, ness of the principal’s contract offer as his expected rent under action a [EB] is an equilibrium selection assumption where we are making a substantive restriction (each contract maps to one belief—ruling out babbling equilibria and “destructive’’ equilibria where incorrect beliefs make a potentially generous contract seem unkind) and a restriction without loss of generality (equating the belief induced to the actual communication). The [IC] and [EB] constraints together ensure that the principal is asking for the action he is attempting to implement. However, note that it is sufficient to simply assume [EB] and solve to imple = a2 : ment a _ )w(qi) s.t. U( a , a ) ≥ u , a ) ≥ U(a1, a ). ∑ πi( a and U( a min w(qi) Now we make the standard transformation wi = h(u(wi)), h(⋅) = u−1 (⋅), h′(⋅) > 0, h″(⋅) > 0. The following notational definitions will be helpful: ) = ∑ πi ( a )qi ER( a ui = u(w(qi)) ) − c(a1) ΔER = )q i − Δc = c( a ∑ πi ( a ∑ πi (a1)qi. Additionally, we can transform the [IR] into a more useful form: ( ) _ _ , a ) = )ui + η ∑ πi( a )ui − c( a ) − u ER( a ) − c( a ) ≥ u U( a ∑ πi ( a ( ) _ )) ∑ πi ( a )ui − c( a ) − u ≥ 0 (1 + ηER( a _ )ui − c( a ) − u ≥ 0 ∑ πi( a englmaier and leider: Reciprocity and Contracts Vol. 4 No. 2 153 and similarly for the [IC] , a ) ≥ U(a1, a ) U( a ( ) _ ) − πi(a1)) ui + η ∑ πi( a )ui − c( a ) − u (ΔER) ≥ Δc. ∑ (πi( a Thus the principal’s full problem is given by )h(ui) muin ∑ πi( a i _ )ui − c( a ) − u ≥ 0 s.t. ∑ πi( a ( ) _ ) − πi(a1)) ui + η ∑ πi( a )ui − c( a ) − u (ΔER) ≥ Δc. and ∑ (πi( a As in the standard problem, we now have a convex minimization problem with a finite number of linear inequality constraints. Therefore the Karush-Kuhn-Tucker conditions are necessary and sufficient. However, first we wish to build intuition about the principal’s problem. Examining the [IC], we can see that when the agent is reciprocal η > 0, the principal has two means of providing incentives. First, the principal can provide monetary incentives as in the standard problem. Second, the principal can provide the agent with a positive rent, thus engendering reciprocity. The former is costly as it exposes the risk-averse agent to a risky income stream for which the agent has to be compensated with a risk premium, while the latter involves an excess payment in order to provide the agent with a rent. The principal’s task is to mix these two incentives optimally. B. Extreme Contracts Before solving for the generally optimal contract, it is useful to make the following observations about the standard contract (solving the problem with purely selfish agents which holds the agent down to his outside option) and a flat-wage contract—two extremes in terms of monetary and reciprocal incentives. Observation 1: For η = 0 the optimal contract is given by the solution to the standard problem. This is straightforward to see since for η = 0 the principal’s problem collapses to the standard problem )h(ui) min ∑ πi ( a _ )ui − c( a )] ≥ u and ∑ [πi( a ) − πi(a)] ui ≥ Δc s.t. ∑ [πi( a [ ] πi(a) + λIC 1 − _ . with the classic solution: h′(ui) = λIR ) π ( a i 154 American Economic Journal: Microeconomicsmay 2012 Hence, our expansion of the problem to consider reciprocal agents nests the standard problem as a special case. Observation 2: The optimal standard contract implements a for any η. It is well known that the optimal contract in the standard problem holds the agent down _ to his outside option, EU = u . Hence, the agent has zero rent, and the reciprocal portion of his utility drops out. Therefore, since the standard contract meets the [IC] of the standard problem, it also meets the [IC] of the full problem. This means that a reciprocal agent who has been given zero rent acts like a selfish agent. Thus if a firm were to use a standard incentive contract for its workers, even any reciprocal individuals within the workforce would still exert effort. The firm would not observe too-low productivity, it would merely have a (potentially) higher-than-necessary labor cost. More generally, we can prove the following lemma for any contract: ) implements a for η1, then it implements a for all Lemma 1: If a contract (wi, a η2 ≥ η1. Proof: It is clear that the [IR] is invariant to η. Similarly, the RHS of the [IC] does not vary _ ) − πi(a1)) ui+ η(∑πi ( a )ui− c( a ) − u ) (ΔER)]) = [ ∑(πi( a with η. The LHS (LHSIC _ )ui − c( a ) − u ) (ΔER) ≥ 0. is increasing in η: ∂LHSIC /∂η = (∑πi ( a Therefore, when the agent is more reciprocal the set of feasible contracts increases, and thus the principal’s agency costs are nonincreasing in η. )h(u *i ) denote the value function to the princi ) = minu ∑ i πi( a Let V(η, ΔER; a pal’s problem (i.e., the expected wage bill), where u*is the optimal contract. Then the lemma immediately implies the following proposition. ) is nonincreasing in η for all a . Proposition 1: V(η, ΔER; a Hence, it will be cheaper for the principal to induce a more reciprocal agent to exert effort than a less reciprocal agent. Moreover, since in the [IC] η is multiplied by ΔER, we can directly conclude that increasing the value of output to the principal (i.e., increasing ΔER ) has the same consequences. ) implements a for ΔER1, then it Corollary 1: 1. For any η, if a contract (wi, a ) is nonincreasing in for all ΔER2 ≥ ΔER1. 2. For any η, V(η, ΔER; a implements a ΔER for all a . Focusing now on the opposite extreme of a flat wage, where there are no explicit monetary incentives, we can also easily see that reciprocal agents can still be induced to work hard. Thus, reciprocal motivations are a separate lever to provide incentives and can be sufficient on their own. Observation 3: For η > 0 a flat wage with a large enough rent u ˜ will imple . ment a englmaier and leider: Reciprocity and Contracts Vol. 4 No. 2 155 _ ˜ for all i, where u ˜ > 0. Since we assume a positive ) + u Consider u i = u + c( a rent, the [IR] will be met. Consider the [IC]: ) − πi(a)) ui + η[∑πi ( a )ui − c( a ) − u ] (ΔER) ≥ Δc ∑(πi( a _ _ ( ) ˜ ) ∑(πi( a ) + u ) − πi(a)) (u + c( a [ _ ] _ ˜ ) − c( a )(u + c( a ) + u ) − u (ΔER) ≥ Δc + η ∑πi ( a ˜ ) (ΔER) ≥ Δc. η( u ˜ large enough: u ˜ ≥ Δc/ηΔER. Thus, if agents are Clearly the [IC] can be met for u sufficiently reciprocal, a firm can still induce effort even if contracts are completely invariant w.r.t. signals of good performance. In fact, for very reciprocal agents the principal can induce effort quite cheaply, approaching the First Best implementation cost. Observation 4: For η → ∞ the First Best is arbitrarily closely approximated with a flat wage with an infinitesimal rent. From equation for u ˜ above, it is clear that as η increases the rent needed to induce the agent to exert effort decreases. In particular, in the limit the rent needed is zero. Hence, the principal’s cost to implement a is merely the outside option plus the cost of effort, equal to the First Best cost. C. The Optimal Contract Returning to the Principal’s full problem, we can now form the Lagrangian and solve for the optimal ui. The First Order Condition for u iin the principal’s problem is given by )h′(ui) − λIRπi( a ) − λIC ) − πi(a) + η )(ER( a ) − ER(a))] [πi( a π 0 = πi( a i( a [ ] πi(a) ) − ER(a)) . h′(ui) = λIR + λIC 1 − _ + η(ER( a ) πi ( a × [IC] = 0 with [IR] and with complementary slackness λ IR × [IR] = 0 and λIC [IC] denoting the [IR] and [IC] constraints respectively. For further analysis the following lemma will be helpful. Lemma 2: IC binds at the optimum for all η. Proof: First suppose the [IC] and the [IR] are both slack. Then an alternative contract u ′i = ui − ϵ will still meet the [IR] and [IC] for small enough ϵ, yet cost the principal 156 American Economic Journal: Microeconomicsmay 2012 strictly less. Next, suppose the [IC] is slack, but the [IR] binds. In this case, the contract provides no rent to the agent, hence the reciprocal portion of his utility drops out. Therefore the agent acts like a selfish agent, and the logic from the standard problem carries through: if the [IC] were slack the FOC’s would imply a flat wage, however a flat wage does not provide any monetary incentives to exert effort—violating the [IC]. Therefore the [IC] must bind for all η. Hence, there are two classes of optima that we must consider: 1) Contracts where both the [IC] and the [IR] bind. 2) Contracts where the [IC] binds and the [IR] is slack. To show that the latter case is relevant, we can also directly prove that for η sufficiently large, the optimal contract will provide the agent with a rent. Proposition 2: There exists a finite η * such that for all η ≤ η* the optimal contract is a standard contract (i.e., provides zero rent) and for all η > η* the optimal contract is a reciprocity contract (i.e., provides the agent with a strictly positive rent). The full proof is in Appendix BA, however we can easily demonstrate that for some parameter range a reciprocity contract is optimal, and thus provide an upper limit for η*. Since the standard contract (and its cost to the principal) is invariant to η, to show that a reciprocity contract is sometimes optimal it is sufficient to show that some (nonoptimal) reciprocity contract implements a at lower cost ˜ = ∑ πi( a )h(ust, i) be to the principal. Let ust be the standard contract, and let w the principal’s expected cost for the standard contract. Consider the flat wage ˜ − ϵ) = u ˜ for some small ϵ. Clearly, this contract has strictly lower cost ui = u( w for the principal. If ϵ is small enough, this flat wage will still satisfy the [IR] and provide the agent with a positive rent (since the agent is risk averse). Moreover, it will satisfy the [IC] if _ Δc __ ˜ − c( a ) − u ) (ΔER) ≥ Δc ⇔ η ≥ . η( u _ ˜ − c( a ) − u ) (ΔER) ( u The right-hand side is finite, hence a large (but finite) η is sufficient to satisfy the [IC]. In that case, the flat wage u ˜ will implement action a at a strictly lower cost to the principal than the standard contract. Therefore the optimal positive-rent contract will have strictly lower cost than the optimal zero-rent contract (i.e., the standard contract), hence the optimal contract will be a reciprocity contract. Having demonstrated that there is an open set of parameters such that a reciprocity contract is optimal, we can proceed to describe its characteristics. Indeed, the reciprocity contract is sufficiently tractable that we can describe a number of its features.10 10 In Englmaier and Leider (2008), we derive the exact form of the optimal contract for the classes of CRRA and CARA utility, and provide an implicit definition of η*. englmaier and leider: Reciprocity and Contracts Vol. 4 No. 2 157 Proposition 3: For η > η*, the optimal contract has the following property, for i > j : πi(a1) + ηΔER 1 − _ u′( w ) ) πi ( a j _ __ . = u′(wi) πj(a1) _ 1 − + ηΔER ) πj ( a Proof: We solve for the optimal contract by setting λ IR = 0 (since we know that for 1 = λIC η > η* the [IR] will be satisfied and slack). Therefore the FOC is _ u′(wi) _ πi (a1) + ηΔER). If we take the ratio of any two FOC’s, λ ICcancels and we × (1 − π ( a ) i πi(a1) 1 − _ + ηΔER u′(wj) ) πi( a _ get _ u′(w) = . Hence, the ratio of the marginal utilities between two π (a) i + ηΔER 1 − _ ) πj ( a j 1 states, and thus the incentive intensity, depends on the ratio of their likelihood ratios as well as a constant denoting the marginal impact on reciprocity of increasing the rent. Since we can identify features of the optimal contract without solving explicitly for λIC , we can derive general results for the optimal contract. Our guiding intuition is that the principal is mixing optimally between two incentive mechanisms—explicit monetary incentives (which depend on the wage spread across states, but not the wage level) and reciprocal incentives (which depend on the overall wage level, but not directly on the spread). Therefore, we would expect that as one incentive mechanism becomes more cost-efficient, the principal should use it relatively more. D. Comparative Statics: Reciprocity Our model suggests that either standard or reciprocal incentives can be optimal depending on the environment. To identify the situations where reciprocity incentives are most likely to be used, we identify comparative statics for the strength of reciprocity. Specifically, we examine how the use of reciprocal incentives vary based on the intrinsic reciprocity of the agent, the productivity of the agent, and the informativeness of output as a signal of effort. When the agent is more reciprocal it takes a smaller rent to induce any given effort, making reciprocal incentives cheaper. Therefore, the principal should use reciprocal incentives more relative to explicit incentives. Indeed, we find that as the agent becomes more reciprocal, the optimal contract gets flatter between states, in marginal utilities (for the general optimal contract), and therefore also in wage levels. u′(wj) is decreasing in η for all Proposition 4: For η > η*, in the optimal contract _ u′(wi) u′(wj) _ = 1. (i, j) where i > j, with limη →∞ u′(w) i 158 American Economic Journal: Microeconomicsmay 2012 Proof: We can simply take the derivative of the marginal utility ratios, since they do not depend on λIC : [ ] [ ] πi(a1) _ 1 − + ηΔER u′( w ) ) πi( a j ∂ ∂ __ _ _ _ = πj (a1) ∂η u′(wi) ∂η 1 − _ + ηΔER ) πj ( a 1 − _) − (1 − _) ) ΔER ( ( ___ = πj (a1) ) πj ( a πi(a1) ) πi( a π (a) + ηΔER) (1 − _ ) π ( a j 2 1 j π (a) π(a) _ − _ ΔER ( ) π ( a ) ) π ( a __ < 0, = π (a) + ηΔER) (1 − _ ) π ( a i 1 j i 1 j j 1 2 j ( π ( a) ) πj (a1) π(a) i 1 − _ which is where the sign of the expression is solely determined by _ i πj ( a) negative by MLRP. The limit claim follows directly from l’Hôpital’s rule. In order to help intuition, we will repeatedly refer to the cases of CRRA and CARA utility as the results there are very easily interpretable in terms of wage ratios and wage differences instead of the somewhat abstract marginal utilities ratios in w the general case. In particular, for CRRA (CARA) utility, _ wij (wi − wj) is decreasing _ wi 11 in η, with limη→∞ wj = 1 (limη→∞ wi − wj = 0). Since the rent needed to induce effort gets smaller as the agent gets more reciprocal, the cost of reciprocal incentives decreases. Therefore in the optimal contract the principal substitutes away from explicit incentives (since they are now relatively more expensive compared to reciprocal incentives). We can also directly prove that increasing the value of the agent’s effort similarly leads to weaker incentives. Thus, making the return “gift’’ of effort more valuable to the principal (for the same cost of effort) increases the agent’s willingness to work hard in exactly the same way as making him intrinsically more reciprocal. u′(wj) u′(wj) is decreasing in ΔER, with limΔER→∞ _ u′(w) = 1.12 Corollary 2: For η > η*, _ u′(w) i i Proof: Note that in the above equations, η always appears as ηΔER, hence an increase in ΔER is equivalent to an increase in η. All the proofs for the CRRA and CARA results can be found in Englmaier and Leider (2008). For CRRA (CARA) utility, (wi/wj) (wi − wj) is decreasing in ΔER, with li m wj ΔER→∞ wi/ = 1 (limΔER→∞ wi − wj = 0). 11 12 englmaier and leider: Reciprocity and Contracts Vol. 4 No. 2 159 E. Comparative Statics: Information We can also demonstrate that when output is a more informative signal of effort, contracts use more explicit incentives. We are unaware of any standard instrument to examine directly the strength of incentives between states for general nonlinear contracts and more than two outputs. Hence, we begin by developing some notation to allow us to compare the incentives of two contracts. Let w and x be two contracts specifying wage payments in states i = 1, … , n. Definition 1: Define the partial order over contracts w ≻mu x, “w implies sharper marginal utilities in the extremes than x” if ∃ i′ ≥ i ˜ > j ˜ ≥ j′ u′(wj) u′(xj) ≥ _ ∀i ≥ i ˜, j ≤ j ˜ with strictness for i = i′ or j = j′. s.t. _ u′(w) u′(x) i i This relation requires that for some set of “high’’ states and some set of “low’’ states, the ratio of marginal utilities for any high state and any low state is higher in w than in x, and strict for at least one high state and one low state. Thus the “sharper’’ contract provides greater rewards for achieving high output states relative to low output states. For example increasing the bonus size for a step-function bonus, or increasing the commission rate for a commission with a sales-hurdle makes the monetary incentives “sharper.’’13 In some cases, we will be able to make stronger comparisons between contracts, such that every state is either a high state or a low state.14 Definition 2: Define the partial order w ≻m u, k˘ x, “w has sharper marginal utili˘ − 1. ˘ than x” if w ≻ x for i ˜ = k˘ and j ˜ = k ties about state k mu As with the previous comparative static, for CRRA and CARA utilities the general relation for marginal utilities will imply a relation for ratio and difference (respectively) of wage levels: “sharper’’ contracts give a larger increase in wages between low output states and high output states. Having developed a concept to compare incentive intensity across contracts, we also need to specify in what sense the principal’s information “improves.’’ We focus on the standard comparison in the literature: that the likelihood ratios of one information structure are a mean preserving spread of the other information structure.15 Note that ≻ mu is transitive, if w ≻mu x for ( i ˜ 1, j ˜1 ) and x ≻mu y for ( i ˜ 2, j ˜2 ), then w ≻mu y for ( i ˜, j ˜) ˜ ˜ = (max [ i 1 , i 2 ], min [ j ˜1 , j ˜2 ]), where there will be strictness for i′ = max [i ′1 , i ′2 ] and j′ = min [ j ′1 , j ′2 ]. Additionally, note that if w ≻mu x for some (i′1, i ˜1 , j ˜1 , j′1) then you cannot have w ≻mu x for some other (i′2, i ˜2 , j ˜2 , j′2). To see u′(w1) u′(x1) _ ˜ ˜ this, assume without loss of generality that i 1 ≥ i 2. Then w ≻mu x implies > _ , while x ≻mu w u′(wi1 ) u′(xi1) u′( w ) u′( x ) 1 1 implies _ ≤ _ , a contradiction. 13 u′(wi1 ) u′(xi1) ˘ fixed. Again, note that ≻mu, k˘ is transitive holding k See, for example, Kim (1995). 14 15 160 American Economic Journal: Microeconomicsmay 2012 Let ΠF and ΠG be two discrete probability distributions over the states, where are distributed according to F and G the likelihood ratios for implementing a respectively. Recall that G is a mean preserving spread of F if F and G have the same means and ∫ y G(t)dt ≥ ∫ y F(t)dt for all y ∈ ℜ and strict for some range with positive measure. From Rothschild and Stiglitz (1970), we can focus on the step function S(x) = G(x) − F(x), and the corresponding step function s(zk) = gk − fk. Where for zk ∈ {z | z is a likelihood ratio of either ΠFor ΠG } we write that [ ] [ ] π Fj π Gj _ fk = Pr 1 − _ = zk . and g = Pr 1 − = z k k π Fj π Gj Additionally, if we restrict attention to a specific class of mean-preserving spreads, we will be able to make stronger comparisons between contracts. ˘ s.t. S(x) ≥ 0 for x < x˘ Definition 3: G differs from F via a balanced MPS if ∃ x ˘ ˘ . Let k be the lowest state with a likelihood ratio greater than and S(x) ≤ 0 for x > x or equal to x ˘ . Hence, in a balanced MPS, the likelihood ratios for all states with a likelihood ˘ do not increase, while the likelihood ratios for all the states with ratio smaller than x ˘ do not decrease. Increasing the variance of a normal a likelihood ratio larger than x distribution is an example of a balanced MPS. In order to isolate the effect of information we will also assume that the productivity of effort is the same under both information structures, i.e., that ΔERF = ΔERG. Proposition 5: If G is an MPS of F, ΔERF = ΔERG , w*(G), x*(F) are the optimal contracts given the distribution of likelihood ratios, and *(G) ≻m u x*(F ). Additionally, if G is a balanced MPS η ≥ max [η*(F), η* (G)] then w * * k˘ x(F). of F, then w(G) ≻mu, Proof: See Appendix BB. As output becomes a more informative signal about effort this means that the agent taking the high effort action makes it increasingly more likely that a high output state is obtained rather than a low output state. The optimal contract exploits this by increasing the (relative) reward in high states and decreasing the (relative) reward in low states, i.e., the optimal contract provides “sharper’’ monetary incentives. For the cases of CRRA and CARA utility, the corresponding results for wage ratios and wage differences follow immediately. Vol. 4 No. 2 englmaier and leider: Reciprocity and Contracts 161 Thus as the output realization becomes a better signal of effort, the optimal contract uses more explicit incentives, in the sense of larger changes in either marginal utility or wages between low output and high output states. F. Multiple Action Case In Appendix A, we show how our results extend to the case of multiple action levels for the agent. We show that without any further distributional assumptions Observations 1 through 4 directly extend to the multiple action case. We can also show that the principal’s value function is nonincreasing in η, that a downward [IC] always binds and hence the principal does not provide excessive incentives, and that for sufficiently high values of η a reciprocity contract is indeed the optimal contract. Furthermore we show that if we assume CDFC, introduced by Rogerson (1985), all our results, including the comparative statics, extend to the multi action case. Generally it is hard in our framework, without imposing strong assumptions, to make statements on which effort level will be implemented. However, we can show that increases in the agent’s concern for reciprocity will push towards the first best outcome. ˜ s.t. if η ≥ η ˜ implementing am domiProposition 6: If aFB ≥ am > an, then ∃ η nates implementing an. Therefore, if η is sufficiently large, the first best action will be implemented. Proof: _ + c(ak)) and denote the wage for implementing action ak under Let w FB k = h(u ) is continuous and nonincreasing in η for the first best contract. Recall that V(η, a _ , and that lim η→∞ (ak) = h(u + c(ak)). Additionally, since ER(a) is concave V all a w FB and c(⋅) is convex, we have that ER(am ) − w FB m > ER(an) − n . ) − ER(an), then the claim is true for all η, since the If V(0, am) < w FB n + ER(am expected wage bill to implement anfor a particular η can be no smaller than the first best wage bill, and therefore we have ER(am) − V(η, am ) > ER(an) − V(η, an)— i.e., the profit from implementing amis larger than the profit for implementing an. ˜ be defined such that V( η ˜ , am ) = w FB ) − ER(an). Then Otherwise, let η n + ER(am ˜ we will have V(η, am) < w FB n + ER(am ) − ER(an), and therefore for any η ≥ η ER(am) − V(η, am ) > ER(an) − V(η, an). This means that as η increases implementing lower actions will be ruled out as a potential optimum in favor of implementing higher actions, with the set of possible optimum actions eventually shrinking to include just the first best action. More generally, a higher η will lead to a weakly higher effort choice when V(η, a) does not decrease faster in η for lower actions than for higher actions—however this condition is difficult to ensure. II. A Model of Organizational Structure In this section we analyze how a firm can maximize the efficiency of reciprocal incentives by fine tuning aspects of its organizational structure. Our baseline model 162 American Economic Journal: Microeconomicsmay 2012 assumes that either the principal is a single individual, or if the principal is a firm that the agent feels reciprocal to the firm as a whole. However, rather than treating the firm as a monolith, the agent could have different reciprocal feelings towards particular individuals on the firm side. In particular it seems reasonable to suppose that an individual may give more “credit’’ for kindness to the particular manager that sets his pay. Moreover, Coffman (2011) finds that individuals place the majority of the blame for unkind actions on the specific individual who ultimately made the decision, even when the previous actions of another person restricted his choice set.16 If the agent feels more reciprocal towards particular individuals within the firm, then the compensation setting and decision-making features of the organization will affect the impact of reciprocal sentiments. If the firm decides to make use of reciprocal incentives, specific properties of the organizational structure like the allocation of decision rights over pay (“who gives the gift’’) or the use of performance pay across the hierarchy can be adjusted to give reciprocal incentives the most leverage.17 To see this, consider the following stylized model. There are two risk-neutral managers, I and II, whose payoffs are (different) monotonic functions of firm revenue ( fI(ER) and fII(ER) respectively). For simplicity we assume that only one manager takes an action that is payoff relevant to the agent, and that the agent gives all of the “credit’’ for rent he receives to the one manager who took the action, i.e., he feels reciprocal only towards the decider.18 Since we are focusing on the agency problem of the reciprocal agent, we assume that whichever manager takes an action will set the agent’s contract to maximize overall firm profit. In particular, we will consider three simple organizational relationships between I and II to illustrate the role of managerial compensation and decision-making for the reciprocity of subordinates: • I is the firm owner and II a manager. The manager determines the agent’s contract, while the owner takes no action. We then vary the strength of the manager’s incentives. • I and II are managers of different agents (who work independently). Each manager determines the contract for his agent. We then vary whether the managers’ incentives are narrow (depending only on the revenue generated by their agent) or broad (depending on the total revenue). 16 Pazy and Ganzach (2009) examine the interaction of pay structure with the degree to which Perceived Organizational Support (POS) and Perceived Supervisor Support (PSS) influence performance and organizational commitment. They document that there are substantial interactions between pay structure and POS and PSS respectively. In line with our assumption that middle managers rather than firm owners are the key references for an employee’s reciprocity, they find that in a variable pay context PSS has a significant effect on performance while POS has not. 17 Note that in setting up our model we disregard considerations that feature prominently in the literature on optimal delegation, see e.g., Holmström (1984) or Alonso and Matouschek (2008). Obviously, delegation motives surely play an important role in both the decision of how strong and broad managerial incentives are and how much discretion is left to managers. 18 It would be sufficient to generate the following results to instead assume that the decision of one manager has a larger impact on the agent’s payoff than the other manager, and that the agent assigns a larger fraction of the perceived kindness to the manager whose action was relatively more important. The simpler model we consider in the text is the limit version of this assumption. englmaier and leider: Reciprocity and Contracts Vol. 4 No. 2 163 • I is the agent’s direct supervisor (whose compensation is highly dependent on the agent’s output) and II is a senior manager (whose compensation is weakly dependent on the agent’s output). We consider the effect of having the agent’s pay set centrally (by II ) versus giving the supervisor discretion over pay (i.e., I sets the contract). Furthermore we assume that the agent’s preference intensity for reciprocity is person-independent, i.e., the same η applies towards managers I and II respectively. Then we can write the agent’s preferences as follows: [ ( )] _ ) − u ( fI(ER(a))) ) = ∑ πi (a)ui − c(a) + η DI × ∑ π i (a )ui − c( a U(a, a [ ( )] _ ) − u ( fII(ER(a))). + η DII × ∑ π i (a )ui − c( a with Dk = 1 if manager k determines the agent’s contract, for k ∈ {I, II } = 0 otherwise. For simplicity we focus on the two action case where η > η*, i.e., a reciprocity contract is optimal. We also abstract away from agency problems at the managerial level; we assume that all managers set the agent’s pay optimally with respect to the firm’s overall objective function. A. Strength of Managerial Incentives We first consider the case where principal I is the owner of the firm and principal II is the manager. We assume that the manager sets the agent’s pay while the owner II = 1. To takes no action (but choosing the manager’s contract), i.e., D I = 0 and D have a simple metric for the strength of the manager’s incentives, we assume that the owner and the manager split the revenue via a linear compensation scheme: fII (ER) = α + β × ER(a). fI(ER) = (1 − β) × ER(a) − α Hence, the manager will have stronger incentives when β is larger. It is straightforward t o show that reciprocity will have a stronger incentive effect for the agent when β is larger, and therefore the costs of agency will be smaller. Let V(η, β) denote the value function at the optimum of the owner’s problem given the manager’s incentives. Proposition 7: For a given η > η*(β), V(η, β) is decreasing in β. Proof: Since DI = 0, the reciprocity terms relating to the owner drop out of the agent’s utility. Therefore, this model is isomorphic to the base model, replacing ER(a) with α + β ⋅ ER(a), and therefore replacing ΔER with β ⋅ ΔER. Note that α cancels— the agent only cares about the change in the manager’s payoff due to effort, not the 164 American Economic Journal: Microeconomicsmay 2012 absolute level. Therefore increasing β is equivalent to increasing ΔER, and thus the set of implementable contracts increase (since reciprocal incentives are stronger) and therefore the costs of agency decrease. This holds even if α depends on β, since V is invariant to α. Additionally, the comparative static for reciprocity also extends. u′(wj) u′(w) is decreasing in β for all i > j.19 Corollary 3: For η > η*(β), _ i Since only the manager but not the owner factors into the agent’s reciprocity, increasing the strength of his incentives makes the agent’s effort more valuable to him, and therefore for any amount of rent the agent is more willing to exert effort. Thus at the optimum the agent’s explicit monetary incentives will be weaker when the manager’s incentives are stronger. B. Breadth of Managerial Incentives We now consider the case where managers I and II are division managers—each oversees an agent who works independently and generates separate output ERIand E RII. We assume the two agents are identical. Each manager determines the contract for his agent. We consider two kinds of incentives for the managers: narrow incentives where each manager is compensated for the output of his worker, and broad incentives where both managers are compensated for the total output of both workers. ERI + ERII _ Case 1 (Broad incentives): fk(ERI, ERII ) = 2 Case 2 (Narrow incentives): fk(ERI, ERII ) = ERk. Since the agents’ outputs are independent we focus without loss of generality on the agency problem for agent II. For this agent we then have that manager II is the only manager who makes a payoff-relevant decision for him (i.e., D I = 0 and DII = 1). Therefore the reciprocity term for manager I drops out of the agent’s utility function. Thus, broadening managerial incentives decreases the impact that high effort will have on the payoff of the manager that the agent feels reciprocal towards. Therefore, the reciprocal sentiments of the agent will have the greatest impact when managerial incentives are narrow. Let Vi(η) denote the value function of the principal’s problem in Case 1. Proposition 8: For a given η > max(η *1, η *2) and for any contract for the other agent, V1(η) > V2(η). Proof: I) denote the expected revenue given the action of agent I. Then Case Let ERI( a 2 is equivalent to setting α = 0 and β = 1 in the previous model, while Case 1 is w For CRRA (CARA) utility, _ wi (wi − wj) is decreasing in β for all i > j. 19 j Vol. 4 No. 2 englmaier and leider: Reciprocity and Contracts 165 I) ERI( a equivalent to setting α = _ and β = _12 . Since V decreases in β, the result fol2 lows immediately. Since broader incentives are less responsive to the agent’s effort, the agent is less able to return the principal’s kindness when he has broad incentives. Therefore, reciprocal incentives are less effective. Similarly, the optimal monetary incentives for the agent will be weaker when the manager’s incentives are narrower. u′(wj) u′(w) is smaller in Case 2 than in Case 1 for Corollary 4: For η > max(η *1, η *2) , _ i all i > j.20 C. Managerial Discretion Lastly, we consider the role of who has decision rights over the agent’s pay. To that end we compare the case where the agent’s compensation is determined centrally by a senior manager I (e.g., by the HR department, by a firm-wide compensation policy, etc.) or where the agent’s supervisor II has discretion over the agent’s pay. To capture this difference we distinguish I and II by the responsiveness of their payoffs to this agent’s output. We assume that the supervisor’s payoffs are relatively more sensitive to an increase in output than the senior manager who is further away in the hierarchy of the firm. That is, we assume )) − fII(ER(a1)) > fI(ER( a )) − fI(ER(a1)). fII(ER( a We now consider two cases: Case 1 (Central Policy): Manager I determines the agent’s contract, while manager II takes no action. Case 2 (Managerial Discretion): Manager II determines the agent’s contract, while manager I takes no action. Since the payoffs of manager I are affected less when the agent works hard than the payoffs of manager II, it is straightforward to show that reciprocity will be more effective as an incentive for the agent when manager II sets his pay (and thus gets credit for any rents). Proposition 9: For a given η > max(η *1, η *2) , V1(η) > V2(η). Proof: In each case, the reciprocity terms for the manager who doesn’t make a decision drop out of the agent’s utility function, therefore each Case k is isomorphic to the )) − fk( ER(a1)). Thus the results from the base model, replacing ΔER with fk( ER( a base case immediately imply the result, since ΔERII > ΔERI. w For CRRA (CARA) utility, _ wi ( w i − wj) is smaller in Case 2 than in Case 1 for all i > j. 20 j 166 American Economic Journal: Microeconomicsmay 2012 Again, this implies that the optimal monetary incentives will be weaker in Case 2 than in Case 1. u′(wj) u′(w) is smaller in Case 2 than in Case 1 for Corollary 5: For η > max(η *1, η *2) , _ i all i > j.21 These results indicate that the organizational features of the firm can significantly influence the effectiveness of reciprocity as an incentive device. Taken together they suggest that reciprocity will be most effective when the manager who has decision rights over the compensation for the agent also has strong, narrow incentives related to the agent’s productivity. D. Empirical Evidence One problem with most behavioral contracting models (and with optimal contracting models more generally) is the difficulty of generating empirically falsifiable predictions. Results depend on hard to observe variables (preference parameters, stochastic properties of the problem, costs to monitor, etc.) and not even data on all predictions (incentive intensity, details of the contract, etc.) are readily accessible to the researcher. Our basic model is not different in this respect. Results also depend on hard to observe parameters like η, the effect of agent’s effort on the principal’s payoff, or the stochastic properties of the problem. However, the above described extended version of the model allows us to make predictions about properties of organizational structure. Englmaier and Leider (2008) analyze the 1998 WERS UK survey and identify firms that are likely to have a more reciprocal workforce. They find evidence that suggests that, in these firms, it is more likely that middle managers have decision rights over worker pay (i.e., the managers are directly “sending a gift’’), there is more and more narrowly targeted incentive pay for those managers (i.e., a high value of the return gift, effort, to the initial sender), and there is less usage of incentive pay for workers. Huang and Cappelli (2010) use a national sample of US establishments which includes information on employee selection. They show that firms that screen job candidates to find workers with a stronger “work ethic’’ employ policies that rely less on monitoring and explicit incentives. Their measure and their results are also consistent with a story along our lines. III. A Model with Competition Our analysis has so far focused on analyzing a model with one firm and one worker, with the worker’s outside option (and benchmark for generosity) set exogenously. Our model then generates an optimal contract that provides positive rents to the worker. In the presence of competition, however, a worker’s outside option will depend endogenously on the offers he receives from other firms. A natural w For CRRA (CARA) utility, _ wi ( w i − wj) is smaller in Case 2 than in Case 1 for all i > j. 21 j Vol. 4 No. 2 englmaier and leider: Reciprocity and Contracts 167 question, therefore, is whether the rent-providing reciprocity contracts we have identified can survive in the presence of competition, or whether the competing firms will bid up the wages so that the final contract is perceived as merely “neutral’’ compared to the second best offer and hence workers’ reciprocal inclination is no longer profitably employable. While a general analysis of the effect of reciprocity on incentive contracts in labor markets is beyond the scope of this paper, we present here a simple analysis of a particular form of labor market competition.22 In particular, we assume there are two risk-neutral firms, and two workers.23 One worker is selfish (ηS = 0) while the other worker is reciprocal (ηR > 0) and we assume their types to be observable to the firm. The two workers are otherwise identical. To allow scope for reciprocity, we assume that the reciprocal worker is sufficiently reciprocal that he would be offered a reciprocity contract in the one-firm setting (i.e., η R > η* ). In order to focus on the competition between the firms, we restrict attention to the two action case from before and we will assume that the firms take turns making contract offers to the worker of their choice, and the worker will accept the offer if it is superior to his current offer. The firms stop when each has had an offer accepted by a different worker. The sequential wage offers allow us to make a straightforward assumption about how the reciprocal worker interprets the intended generosity of a wage offer: the generosity is equal to the difference in expected monetary wages (given the requested action) of the new offer and the agent’s current accepted offer (or the exogenous outside option in the case of the first wage offer). Similar to models of efficiency wages, when there is sufficient friction in the labor market reciprocity contracts remain quite powerful. We examine here the case of match specific productivity, i.e., substantial differences in the workers’ abilities to contribute to firms’ revenues (measured as differing ΔER). If the productivity difference is large enough then the one-firm reciprocity contract remains optimal. We expect that other forms of labor market frictions, such as search costs, firm information advantages about worker ability, or equilibrium unemployment would have similar effects. A. Differences in Firm Productivity One straightforward result is that the reciprocity contract can be sustained with firm competition if one of the firms has a sufficient advantage in productivity. We will model that here by assuming that the two firms are identical except that firm one receives a greater increase in revenues from the agent taking the high action (ΔER1 > ΔER2). Here Firm 1 has an advantage in providing reciprocal incentives to the reciprocal agent, as for the same cost of effort the agent can give a larger gift back to the firm (and therefore will receive a larger increase in his utility). For intermediate levels of reciprocity, this means that Firm 2 would not offer the r eciprocal See also Kosfeld and von Siemens (2011) for an analysis of labor market competition with employees who are conditional cooperators. 23 This is similar to the assumption of excess labor supply common to many models of efficiency wages. Note that we make the slightly weaker assumption of no excess demand for labor. 22 168 American Economic Journal: Microeconomicsmay 2012 worker a reciprocity contract even in the one-firm setting, and is therefore indifferent between employing the two workers. Therefore, if Firm 1 has a sufficient advantage, we can have an equilibrium with a reciprocity contract. For what follows, let η *1 denote the threshold from which on a reciprocity contract is optimal in the one-firm case. ER1/ΔER2then there exists an equilibrium Proposition 10: If η *1 < ηR < η *1Δ where Firm 1 offers the reciprocal worker the one-firm reciprocity contract, and Firm 2 offers the selfish worker the one-firm standard contract. Proof: As noted previously, because ηΔER always appear together, they are jointly determined. Therefore, the reciprocity thresholds for the one-firm problem for each ER1 = η *2Δ ER2. Thus, if η *1 < ηR < η *1 ΔER1/ΔER2 only firm are such that η *1Δ Firm 1 can benefit from offering the reciprocal worker the reciprocity contract. Therefore, it is an equilibrium for the two firms to divide the workers and offer each the one-firm optimal contract. B. Competition with Identical Firms However, the reciprocity contract can also be sustained even under competition between ex ante identical firms (i.e., ΔER1 = ΔER2). When one firm offers the reciprocal agent a contract with a positive rent, this makes it more expensive for the other firm to offer a competing contract that would generate reciprocal incentives. Not only must the second firm offer a contract that is sufficiently attractive in total utility for the agent to accept it, the reference for generosity in monetary utility is also higher. Because the agents have concave utility functions, providing the same monetary rent in utility terms requires a larger increment in wages. If the monetary rents of the first contract are sufficiently high, then the second firm may prefer to employ the selfish agent rather than try to win the services of the reciprocal agent. To be more formal, we can represent the implementation problem for the second firm offering a contract to the reciprocal agent who already has a contract offer that _ provides expected monetary utility, inclusive of effort costs, of u (which is being _ compared to a generosity benchmark of u 0 ). The second firm then needs to solve the following problem: )h(ui) ∑ πi ( a muin i ( ) _ )ui + η ∑ πi ( a )ui − c( a ) − ) − c( a ) u ER( a s.t. ∑ πi ( a _ _ _ ) ≥ u + η( u − u 0 ) ER( a ( ) _ ) − πi(a1)) ui + η ∑ πi ( a )ui − c( a ) − ∑ (πi( a u (ΔER) ≥ Δc, and Vol. 4 No. 2 englmaier and leider: Reciprocity and Contracts 169 _ _ where the value function at the optimal contract is V 2(η, u , u 0 ). Note that if _ _ _ u = u 0 = u this problem corresponds to the one-firm problem. It is clear that _ increasing u tightens both constraints, making fewer contracts feasible. Therefore, we have the following lemma: ) implements a given contract with expected Lemma 3: If a contract (wi, a _ _ a current _ for all u ′ ≤ u . monetary utility u , then it implements a This immediately implies: _ _ _ _ Proposition 11: V2(η, u , u 0 ) is nondecreasing in u for all η, u 0 . _ We can then define a parameter u * (η) which is the minimal monetary utility of the existing contract sufficient to make the second firm indifferent _ _ between _employing _ the reciprocal agent and the selfish agent, i.e., so that V2(η, u * , u ) = V2(0, u , u ) . If the first firm offers the reciprocal agent a contract that provides him with at least as much _ monetary utility as u * then the second firm will prefer to hire the selfish worker. For intermediate values of ηR, it will be the_ case that the one-firm reciprocal contract will provide at least as much utility as u * . The following example captures such a situation. Example 1: Let u(wi) = ln(wi), and ηR = 1. Suppose there are two effort levels with c(a1) = 0 and c(a2) = 3, and two output levels: qL = 5 and qH = 10, with Pr(q = 10 | a1) = _13 and Pr(q = 10 | a2) = _23 . Lastly, suppose that the exog_ enous initial outside option is u = 1. The selfish worker can be induced to implement the high action with a contract providing utility of (u1 = − 2, u2 = 7) with an expected wage of 731.14. The one-firm reciprocal contract provides utility (4.78, 5.96) with an expected wage bill for the principal of 297.31. This contract gives the agent an expected monetary utility of 2.56, and an expected total utility of 15.60. If the second firm wants to offer the reciprocal agent a reciprocity contract, it would need to offer a contract that provides sufficient utility for the agent to accept, and provide enough additional rent to induce reciprocal incentives (as the selfish agent is now a less expensive worker to use for a standard contract). The least-cost reciprocity contract is (6.34, 7.52), with an expected wage bill of 1,420.94. Hence, in equilibrium, the first firm will offer the reciprocal agent the one-firm reciprocity contract, and the second firm will offer the selfish agent the one-firm standard contract. However, for larger values of ηR the one-firm reciprocity contract does not increase the costs for the second firm enough: both because it provides a smaller rent to the agent, and because the value to the second firm of hiring the reciprocal agent increases. In the above example, if η R = 10 then at the one-firm reciprocal contract the second firm would still prefer to hire the reciprocal worker than the selfish. When this is the case, the first firm will want to offer a contract that provides a sufficiently large rent to the agent that it prevents a counter-offer from the second firm. The first firm’s problem is therefore: 170 American Economic Journal: Microeconomicsmay 2012 )h(ui) ∑ πi ( a min ui _ )ui − c( a ) − u ≥ 0 s.t. ∑ πi ( a ) − πi(a1)) ui + η ∑ πi ( a )ui − c( a ) − u (ΔER) ≥ Δc and ∑ (π i( a )ui − c( a ) ≥ u * and ∑ πi ( a _ ( ) _ _ with value function V1(η, u * ). If the third constraint is slack then the one-firm contract is sufficient. If it binds then the contract will have to offer a higher expected utility to the agent than the one-firm contract. This will lead to a greater use of reciprocal incentives and less use of monetary incentives—i.e., a flatter wage. Of course, these additional rents are costly to the first firm. We therefore must demonstrate that, for any ηR, the additional rents required are small enough that the first firm would still want to hire the reciprocal agent. Proposition 12: For any η R > η*there exists an equilibrium where the first firm offers the reciprocal agent a reciprocity contract and the second firm offers the selfish agent the one-firm standard contract. Proof: The solution to the first firm’s problem is the least cost strategy to hire the reciprocal agent: it is the cheapest contract that prevents a counter-offer. Analogously, any strategy that required the first firm to counter an offer of the second firm’s would be even more expensive. We therefore need to show that the first firm prefers to hire the reciprocal worker rather than the selfish worker. If the third constraint is slack (i.e., the one-firm contract suffices) then this is clearly true. This will also be true if the third constraint binds because the first firm always has a lower cost with the _ reciprocal worker than the second firm, and u * is defined such that the second firm is indifferent between hiring the reciprocal worker and the selfish worker. To see this, note that the contract the second firm would use to hire the reciprocal worker is a feasible solution to the first firm’s problem, however the incentive constraint _ _ to the_first firm’s problem would be slack because u * > u . Therefore the solution _ _ _ _ has a lower expected wage bill, and we have V 1(η, u * ) < V2(η, u * , u ) = V2(0, u , u ) . Therefore the first firm prefers to offer a contract to the reciprocal agent. This result means that reciprocity contracts can be optimal even when two ex ante identical firms are competing for a single reciprocal worker. Furthermore, competition can lead to larger rents going to the reciprocal worker compared to the one-firm case. This means that unlike in the one-firm case, increased reciprocity diminishes the profit of the first firm, as the size of the rents necessary to preempt the second firm increase. However, even in the limit as η R → ∞ the first firm receives a benefit from hiring the reciprocal worker. Proposition 13: _ _ V1(η, u * ) → h( u * ). As η → ∞, R _* _ _ _ )] u → _12 [ u(V2(0, u , u ) ) + u − c( a and Vol. 4 No. 2 englmaier and leider: Reciprocity and Contracts 171 Proof: See Appendix B, part C. Obviously, this is not to claim that it will be possible to profitably employ reciprocal motivation under all circumstances. The above analysis also highlights that there are limits to the robustness of our initial results. In a totally frictionless market with ex ante identical firms and excess labor demand it seems reasonable to expect that firms will bid up wages to the workers’ expected marginal products, leaving no scope for reciprocal motivation. IV. Conclusion The importance of fairness and social preferences, especially for the work relation, has long been documented. We focus on reciprocity, a widely studied form of social preferences, particularly in the experimental literature. Despite its prominence in experimental economics, there is so far little theoretical work on how reciprocity affects the employment relation in the presence of moral hazard.24 We solve for the optimal contract in the basic principal-agent problem and show that reciprocal motivations and explicit performance-based pay are substitutes, and that using reciprocal incentives decreases agency costs. Furthermore, we show that the optimal contract entails an optimal mix of both incentive forms: using explicit incentives less when the agent is more reciprocal, and using them more when output is a more informative signal of effort. Our results highlight the importance of the magnitude of the benefit to the principal from high effort in enhancing the role for reciprocal incentives. This last finding allows us to extend our model to capture features of organizational structure. We predict a collocation of incentive pay and decision rights in a firm’s hierarchy in firms that try to use reciprocal incentives. Furthermore, in those firms incentive pay for non-managers should be less prevalent, i.e., they rely more on reciprocal incentives, and the scope of performance pay for managers should be more narrowly defined. We also consider reciprocity contracts in the presence of labor market competition between employers. We find that reciprocal incentives are viable when ex ante identical firms compete, however a reciprocity contract is most attractive when the agent has a large productivity advantage at one firm. Together our results suggest that reciprocal incentives can vary in usefulness depending on the characteristics of the job and the firm. We therefore suggest that future empirical attempts to measure the effect of gift exchange in the field focus on settings where reciprocity contracts are most powerful: when production is noisy, when workers are highly productive, when firms can screen effectively for reciprocal workers, when managers have strong explicit incentives, and when labor market competition is weak. Studying these settings may help clarify the existing empirical literature. 24 Dufwenberg and Kirchsteiger (2000) is a notable exception. They study wage setting games with non-contractible effort choices and show that employers refuse to hire workers who offer their services at less than the prevailing wage. Note that this finding corresponds to our assumption that rules out destructive reciprocity equilibria. Moreover, they also assume that principals are not motivated by reciprocity. However, as opposed to our study, they do not consider state contingent incentive contracts. 172 American Economic Journal: Microeconomicsmay 2012 Appendix A: The Multiple Action Case A. General Results without Additional Distributional Assumptions Consider the case where the agent is choosing between a set of actions a 1 < a2 < ⋯ < am . We assume that c(a) is increasing and convex in a, and that ER(a) is increasing and concave in a. We begin by considering which results extend from the two action case without any further assumptions on the distribution of output. As before, we focus on the implementation problem. The principal’s problem to implement akis ∑ πi (ak)w(qi) min w(qi), a _ ) ≥ u ; [IC] U(ak, a ) ≥ U(a′, a ) ∀a′; [EB] a = ak. s.t. [IR] U(ak, a Substituting in a = akto satisfy [EB] and transforming the [IR] and [IC] we get )h(ui) ∑ π i( a m in u i _ )ui − c( a ) − u ≥ 0 i( a s.t. ∑ π ( ) _ ) − πi(a′ )) ui + η ∑ πi( a )ui − c( a ) − u (ER( a ) − ER(a′ )) s.t. ∑ (πi( a ) − c(a′ )∀a′. ≥ c( a With the FOC’s analogous to the two-action case, [ ] πi(ak) ) − ER(ak)) . −k 1 − _ + η(ER( a h′(ui) = λIR + ∑ λIC ) πi ( a k First, notice that Observations 1—optimality of the standard contract for η = 0—and 2—the standard contract is implementable for all η—extend directly from the two-action case. For η = 0 the agent is selfish, and in general the standard contract provides zero rent to the agent, so the reciprocal portion of his utility drops for any η. However, if a is not out. Therefore the standard contract will implement a for a given η1 the highest action, it is not the case that any contract that implements a will still implement a for any η 2 > η1. This is because the reciprocal portion of the agent’s utility for an upwards [IC] is negative: working harder would give a larger gift back to the principal. Hence, if an upwards [IC] is binding, then increasing η would make the agent strictly prefer the higher action. However, we can show that for any increase in η, a translation of the initial contract where all the utility payments are shifted down by a constant δ will still implement a . given η 1 then for any η 2 > η1, ∃ δ ≥ 0 such that Lemma 4: If ui implements a . vi = ui − δ implements a englmaier and leider: Reciprocity and Contracts Vol. 4 No. 2 ( )[ ] 173 Proof: η1 _ )ui − u − c( a ) . For the [IR] we have Let δ = 1 − _ η2 ∑ πi( a _ [ ] _ )vi − c( a ) − u = ∑ πi( a )ui − c( a ) − u − δ ∑ πi ( a [ ] _ )ui − c( a ) − u = ∑ πi( a ( )[ η1 _ )ui − u − c( a ) − 1 − _ πi ( a η2 ∑ ( )[ ] η _ )ui − u − c( a ) ≥ 0. = _ η1 ∑ πi ( a 2 ] Hence, we can hold constant the value the agent places on the rent by scaling down the rent by the ratio of η1to η2. And for any [IC] we have ) − )vi − c( a ) − u ) ) − ER(a′ )) ∑(πi( a πi(a′ )) vi + η2(∑ πi ( a (ER( a _ ) − c(a′ )) − (c( a ( )[ ] η1 _ ) − πi(a′ )) ui + η2 _ )ui − c( a ) − u = ∑(πi( a η2 ∑ πi( a ) − ER(a′ )) − (c( a ) − c(a′ )) × (ER( a [ ] _ ) − πi(a′ )) ui + η1 ∑πi( a )ui − c( a ) − u = ∑(πi( a ) − ER(a′ )) − (c( a ) − c(a′ )) ≥ 0. × (ER( a Since η times the rent is held constant, as is the spread of wage payments across states, if the first contract meets the [IC] then the second contract will as well. Thus a cheaper contract with the same explicit incentives will implement a . This immediately implies that the cost to the principal of the second-best optimal contract is nonincreasing in η, as it was in the two-action case. ) is nonincreasing in η for all a . Proposition 14: V(η, a Proof: For any η2 > η1, apply Lemma 1 to the optimal contract given η1. Therefore, the optimal contract under η 2must have at least as small a cost to the principal as under η 1, and will have strictly lower cost if the optimal contract under η1yields a positive rent. Observation 3—there exists a high enough flat wage that implements an effort level for η > 0—and 4—for η → ∞ the First Best is arbitrarily closely approximated with a flat wage—also extend, though we have to be careful that the flat 174 American Economic Journal: Microeconomicsmay 2012 wage does not provide too large a rent (which would induce the agent to change to a higher action). Since effort costs are convex and expected revenue are concave, for _ ˜ the two relevant ICs when a ) + u = akare: a flat wage u i = u + c( a ˜ (ER( a ) − ER(ak−1 ) − c(ak−1 )) ≥ c( a ) η u ˜ (ER( a ) − ER(ak+1 ) − c(ak+1 )) ≥ c( a ). and η u ) ) − c(ak−1) c(ak+1) − c( a c( a ˜ ≥ __ if __ ≥ u . Therefore, the flat wage will implement a η(ER( )) ) − ER(a )) a ) − ER( a η(ER( a k+1 k−1 The interval is nonempty due to the the convexity of c and the concavity of ER, demonstrating Observation 3, and the lower limit shrinks to zero in the limit as η → ∞, demonstrating Observation 4. As in the two-action case, the lowest effort level can be implemented with a flat wage, and has the same cost as in the first best. _ ) is the optimal contract for all η. = a1, then ui = u + c( a Lemma 5: If a Proof: The [IR] holds with equality by construction. For each [IC] we have ) − πi(a′ )) ui + η(∑ πi ( a )ui − c( a ) − u ) ) − ER(a′ )) ∑(πi( a (ER( a _ _ ) − c(a′) ≥ c( a (_ ) _ ))∑(πi( a ) − πi(a′ )) + η (u + c( a ))∑ πi ( a ) − c( a ) − u (u + c( a ) − ER(a′ )) ≥ c( a ) − c(a′ ) × (ER( a ) − c(a′ ), 0 ≥ c( a ) < c(a′ ) for all a′. Since this contract has a cost to the prinwhich is true since c( a cipal equal to the first-best cost, it is optimal. Next, we can show the standard result that for any optimal contract at least one downward [IC] will bind. Since both explicit and reciprocal incentives are costly, this ensures that at the optimum the principal is not providing excessive incentives. we have Lemma 6: At the optimum, for at least one a′ < a ) − πi(a′ )) ui + η(∑ πi( a )ui − c( a ) − u ) ) − ER(a′ )) ∑(πi( a (ER( a _ ) − c(a′ ). = c( a Proof: Suppose instead that all downward [IC]s are slack. Then, since the principal’s problem is a convex problem, we can drop all of these constraints without affecting englmaier and leider: Reciprocity and Contracts Vol. 4 No. 2 175 is the lowest-cost action, and the optimal solution. However, in this new problem a therefore a flat wage such that the [IR] binds is optimal. However, in the full problem —therefore the assumption leads to a contradiction. this contract will not implement a Lastly, we can show that for high enough η, the optimal contract is a reciprocity contract. Proposition 15: There exists a finite η * such that for all η ≤ η* the optimal contract is a standard contract (i.e., provides zero rent) and for all η > η* the optimal contract is a reciprocity contract (i.e., provides the agent with a strictly positive rent). Proof: As before, we provide an upper bound on η *by showing that a flat wage can strictly cheaper than the standard contract. Let ustbe the standard contract, induce a ˙ − ϵ) = u ˙ for )h(ust, i). Again we consider the flat wage ui = u( w and let w ˙ = ∑πi ( a some small ϵ. As before the [IR] will be strictly satisfied for ϵ small enough, and to = ak). satisfy the [IC]s we simply must satisfy the [IC]s for ak−1and ak+1 (where a _ ˙ − c( a ) − u ) (ER( a ) − ER(ak−1)) ≥ c( a ) − c(ak−1) η( u _ ˙ − c( a ) − u ) (ER( a ) − ER(ak+1)) ≥ c( a ) − c(ak+1) η( u which implies ) ) − c(ak−1) c(ak+1 − c( a c( a ___ ___ ≥ η ≥ . _ _ ˙ − c( a ˙ − c( a ) − u ) (ER(ak+1) − ER( a )) ) − u ) (ER( a ) − ER(ak−1)) ( u ( u The above condition will be satisfied for some finite η. Therefore, the optimal positive-rent contract will have strictly lower cost than the optimal zero-rent contract (i.e., the standard contract), hence the optimal contract will be a reciprocity contract. For larger η, we know from Lemma 4 above, even smaller flat wages will continue to implement a . B. Assuming CDFC We can extend all of the results from the two-action case if we can find assumptions that ensure that at the optimum only one [IC] binds (and therefore the FOC’s have the same structure). To do so we need to demonstrate that for the optimal contract the agent’s effort decision is a concave problem. Fortunately, the combination of the Monotone Likelihood Ratio Property (MLRP) and the Convexity of the Distribution Function Condition (CDFC), introduced by Rogerson (1985), is sufficient. πi (a) denote the distribution function at state k given the action a. Let F k(a) = ∑ i=1 k Definition 4: Convexity of the Distribution Function Condition (CDFC): CDFC holds if for a < a′ < a″ and for some α where 0 ≤ α ≤ 1 we have 176 American Economic Journal: Microeconomicsmay 2012 c(a′ ) = αc(a″ ) + (1 − α)c(a) then that implies Fk(a′ ) ≤ α Fk(a″ ) + (1 − α)Fk(a) ∀k = 1, … , n. Note that if CDFC holds, then ER(a) is concave in a. i (a′)qi = ∑ F i(a′ )(qi − qi+1) + qn ER(a′ ) = ∑ π ( ) ( ) Fi(a″ )(q qi+1) + qn ≥ α ∑ Fi(a)(qi − qi+1) + qn + (1 − α) ∑ i − = αER(a) + (1 − α) ER(a″ ). We can then prove that with MLRP and CDFC, the optimal contract will be nondecreasing. Proposition 16: If MLRP and CDFC hold, then the optimal incentive scheme u *i satisfies u1 ≤ u2 ≤ ⋯ ≤ un. Proof: Consider the optimal contract for the relaxed problem where the agent can only }. We know at the optimum of this problem that choose an action from {a | a ≤ a ( ) πi(ak) ) − ER(ak)) . + η(ER( a h′(ui) = λIR + ∑ λk 1 − _ ) πi ( a Since MLRP holds, at the optimum u i is nondecreasing. To show that this contract coincides with the optimal contract, it suffices to show that all of the [IC]s for higher actions are satisfied. Suppose to the contrary that a higher action is strictly preferred, i.e., for some we have a″ > a _ )ui + η(πi( a )ui − c( a ) − u ) ER( a ) − c( a ) ∑ πi ( a _ )ui − c( a ) − u ) ER(a″ ) − c(a″ ). < ∑ πi (a″ )ui + η(πi( a we have We know that a downward [IC] binds, i.e., for some a′ < a _ )ui + η(πi( a )ui − c( a ) − u ) ER( a ) − c( a ) ∑ πi ( a _ )ui − c( a ) − u ) ER(a′ ) − c(a′ ). = ∑ πi (a′ )ui + η(πi( a englmaier and leider: Reciprocity and Contracts Vol. 4 No. 2 177 ) = αc(a″ ) + (1 − α) c(a′ ), and from CDFC this Also, for some α we have c( a ) ≤ αFk(a″ ) + (1 − α)Fk(a′ ). Therefore implies F k( a _ )ui + η(πi( a )ui − c( a ) − u ) ER( a ) − c( a ) ∑ πi ( a _ )(ui − ui+1) + un + η(πi( a )ui − c( a ) − u ) ER( a ) − c( a ) = ∑ Fi( a [ _ )ui − c( a ) − u ) ER(a″ ) − c(a″ )] ≥ α ∑ Fi(a″ )(ui − ui+1) + un + η(πi( a [ _ ] ) − u ) ER(a′ ) − c(a′ ) + (1 − α) ∑ Fi(a′ )(ui − ui+1) + un + η(πi(a )ui − c( a [ _ ] )ui − c( a ) − u ) ER(a″ ) − c(a″ ) = α ∑ πi (a″ )ui + η(πi( a [ _ ] )ui − c( a ) − u ) ER(a′ ) − c(a′ ) . + (1 − α) ∑ πi (a′ )ui + η(πi( a However, this contradicts the assumption that a″ is strictly preferred. Additionally, since the optimal contract will be monotone, this ensures that the agent’s problem is concave. Hence, only the local downward [IC] will bind. Proposition 17: If MLRP and CDFC hold, then at the optimum for implement = ak, only the [IC] for ak−1binds. ing a Proof: _ )ui − c( a ) − u ) ER(a) − The agent’s problem is ma x a ∑ πi (a)ui + η(∑ πi ( a )ui − c(a) which is equivalent to ma x a ∑ Fi(a)(ui − ui+1) + un + η(∑πi ( a _ ) − u ) ER(a) − c(a). Since we know u iis nondecreasing, therefore the first term c( a is concave by CDFC. Similarly, we showed that ER(a) is concave in a, and c is convex. Therefore the agent’s problem is concave, and so the local downward [IC] is sufficient for a global maximum. Since only one [IC] is binding, then the multi-action case is equivalent to the two = akand replacing a1with ak−1. Therefore all our results from action case where a the two-action model extend. Corollary 6: If MLRP and CDFC hold, then Propositions 2 to 5 contracts and Corollary 2 holds. Appendix B: Additional Proofs A. Proof of Proposition 2 and Proposition 15: Existence of η* By construction the Principal’s problem is a convex minimization with linear constraints. Therefore, for a given set of parameters, the optimal solution is unique. 178 American Economic Journal: Microeconomicsmay 2012 Moreover, by Proposition 1 (for the two-action case) or Proposition 14 (for the multiple-action case) we know that the value function for the principal’s problem is nonincreasing in η. We will show below in Proposition 18 that the value function V(η) is absolutely continuous25 in η, for the moment suppose this result holds. Since we know from the sketch of the proof in the main text that there is an η large enough that the value function is strictly smaller than for the standard η = 0 case, given absolute continuity, there must be some η*such that for η ≤ η* V(η) = V(0) (and therefore the standard contract is optimal), and for η > η*it holds that V(η) < V(0) (and therefore a reciprocity contract is optimal). Moreover, since the solution for any η is unique, η* is the point such that the optimal contract derived by ignoring the [IR] coincides with the standard contract. Additionally, when η > η*we know that the optimal contract provides a strictly positive rent. Hence, in this region, we know that if we solve for the optimal contract by ignoring the [IR], we know that the solution will in fact meet the [IR]. Therefore to complete the proof, we prove the absolute continuity of V for the multiple action case. Proof of Absolute Continuity: Recall that in the multi-action case we have: N is the number of states, M is the number of actions, a ∈ A is the set of actions and u ∈ (u(w _ ), ∞) is the set of utilities. The Principal’s Implementation Problem for a is the program P: _ )h(ui) s.t. [IR] ∑ πi ( a )ui − c( a ) − u ≥ 0 max − ∑ πi ( a u i ( i ) ( _ ) ( i ) )ui − c( a ) + η ∑ πi ( a )u i − c( a ) − u ∑ πi ( a )qi and [IC ] ∑ πi ( a i ( i _ ) )ui − c( a ) − u ∑ πi (a)qi ∀a ∈ A. ≥ ∑ πi (a)ui − c(a) + η ∑ πi( a i i i )h(u *i )) denote the value function, where u*is a ) = − (− ∑ πi( a Let V(η; a max u i solution to P. Proposition 18: V(η) is absolutely continuous in η. Proof: _N _ where U is a Consider the constrained program P′ where u ∈ U ′ = (u(w), U ] finite number such that _ ) > − h( U ) − (1 − π) _ w ∀ a ∈ A, V(0; a π _ _ _ πi(a) i.e., the smallest state probability. Hence, U is a payment where _ π = mina, i _ sufficiently large so that the cheapest possible contract involving a payment of U is 25 of η*. Although Proposition 18 provides us with absolute continuity, only continuity is necessary for the existence englmaier and leider: Reciprocity and Contracts Vol. 4 No. 2 179 strictly dominated_ by the standard contract. Hence, any contract involving any payment larger than U will also be strictly dominated. Therefore the program P′ is equivalent to P, since their solution sets will be identical (any contract feasible in P but not in P′ is strictly dominated by a contract that is feasible in both). Hence, V′(η) = V(η). _ N u , U ] and where Now _ consider the constrained program P″ where u ∈ U ′′ = [ _ . Any contract that involves a utility payment smaller + _ πu_ = u0 + c (1 − _ π) U than u_ violates the [IR], and thus is infeasible. Therefore the set of feasible contracts is identical between P′ and P ″, so the programs are equivalent. Hence, V ″(η) = V′ (η) = V(η). Since U ″ is a compact, convex set; the continuity, concavity and differential conditions on the objective function and the constraints are met, and a feasible point exists where all the constraints are slack, the conditions of Milgrom and Segal (2002, Corollary 5) are met, proving absolute continuity. Hence, V(η) is absolutely continuous in η, and thus the existence of η *follows. B. Proof of Proposition 5 Proposition 5: If G is an MPS of F, ΔERF = ΔERG , w*(G), x*(F ) are the optimal contracts given the distribution of likelihood ratios, and η ≥ max [η*(F ), *(G) ≻m u x*(F ). Additionally, if G is a balanced MPS of F, then η*(G)] then w * w(G) ≻m u, i ˘ x*(F ). Proof: From Rothschild and Stiglitz (1970), we say G differs from F by a single MPS if gk = fkexcept for four states (denoted 1 to 4 for simplicity with z1 < z2 < z3 < z4 ) 4 k=1 zk(gk − fk) and g1 − f1 = − (g2 − f2_) ≥ 0, g4 − f4 = − (g3 − f3) ≥ 0 and ∑ z4 − z3 (i.e., the change in the likelihood ratios). = 0 Let δ_ = z2 − z1and δ = From Lemma 1 in Rothschild and Stiglitz (1970) (with corrected proof in Leshno, Levy and Spector 1997), there exists a sequence of distributions F 0, … , FLsuch that F0 = F, FL = G, and Fldiffers from Fl−1by only a single MPS. For each single MPS there is going to be a state j whose likelihood ratio decreases, and another state i > j whose likelihood ratio increases (the likelihood ratios of all the other states will stay the same). Therefore, because the lowest state that changes has its likelihood ratio decrease and the highest state that changes has its likelihood ratio increase, we can let j ˜ be the highest state such that for all π Fj π Gj states j ≤ j ˜ we have 1 − _F ≥ 1 − _G and let j′ be the highest state j ≤ j ˜ such that π j π Fj π Gj 1 − _ > 1 − _ . Similarly π Fj π Gj π j let i ˜ be the lowest state such that for all states π i π i _ ˜ such that i ≥ i ˜ we have 1 − _ ≤ 1 − and let i′ be the lowest state i ≤ i π F π G F G i i π i π i ˜ the likelihood ratio does 1 − _ < 1 − _ . Therefore for any state lower than j π Fi π Gi not increase, and for any state higher than i ˜ the likelihood ratio does not increase. Then for any pair of states (i, j) with i ≥ i ˜ and j ≤ j ˜ either (1) neither states’ likelihood ratio changed from F to G, (2) state i’s likelihood ratio increased and state j’s F G 180 American Economic Journal: Microeconomicsmay 2012 likelihood ratio stayed the same, (3) state j’s likelihood ratio decreased and state i’s likelihood ratio stayed the same, or (4) state i’s likelihood ratio increased* and state j’s u′(w *j (G)) u′(w j (F)) _ = _ since the likelihood ratio decreased. In the first case we will have u′(w * (G)) u′(w *i (F)) i contracts will be the same for those states. For the second case, we will have π i _ _ π Fi ) ) 1 − G + ηΔER( a 1 − _F + δ + ηΔER( a u′ w *j (G) ( π ) i ( π ) i _ __ ___ * = = π Fj π Gj u′ w i (G) ) ) 1 − _ + ηΔER( a 1 − _ + ηΔER( a ( ( ) ) G ( π ) Gj ( π ) Fj π i ) 1 − _ + ηΔER( a u′(x *j (F )) ) Fi ( π _ . > __ = π Fj u′(x *i* ( F )) ) 1 − _F + ηΔER( a F ( π ) j For the third case, we will have π i π i ) ) + ηΔER( a 1 − _ 1 − _ + ηΔER( a * G u′ ( w ( G) ) ( π ) ( π ) Fi j i _ __ ___ = = π Fj π Gj u′(w *i (G)) _ 1 − − δ + ηΔER( a ) 1 − _ + ηΔER( a ) _ F G G ( π ) j F ( π ) j π i ) 1 − _ + ηΔER( a u′(x *j (F )) ( π ) Fi __ . > = _ F π j u′(x *i (F )) ) 1 − _F + ηΔER( a F ( π ) j Lastly, for the fourth case, we will have _ π Gi π Fi ) ) + ηΔER( a 1 − _ 1 − _ + δ + ηΔER( a * G F u′( w ( G)) ( π ) i ( π ) i j _ __ ___ = = π Fj π Gj u′(w *i (G)) _ 1 − − δ + ηΔER( a ) 1 − _ + ηΔER( a ) _ F G ( π ) j ( π ) j π i ) 1 − _ + ηΔER( a u′(x *j (F )) ( π ) Fi __ , > = _ F π j u′(x *i* ( F )) _ 1 − + ηΔER( a ) F F ( π ) j _ where δ_ > 0 and δ > 0. One of the cases with strictness will apply if either i = i′ or j = j′. ˘ the lowest state above Additionally, note that if G is a balanced MPS of F with k ˘ the likelihood ratio does not decrease and the balance point, then for all states i ≥ k ˘ ˘ the likelihood ratio does not increase ˜ therefore i = k . Similarly, for all states j < k ˘ ˜ and hence j = k − 1. englmaier and leider: Reciprocity and Contracts Vol. 4 No. 2 181 C. Proof of Proposition 13 _ _ _ _ )] and Proposition ηR → ∞, u * → _12 [ u(V2(0, u , u ) ) + u − c( a _* _* 13: As V1(η, u ) → h( u ). Proof: We first want to show that if ηR is sufficiently large then the second firm would use a flat wage as its offer to the reciprocal agent. Specifically, if η R is large ˜ ) that would satisfy the IR constraint with equality also enough the flat wage ( u _ _ ˜ − c( a ˜ + ηR ( u ) − u )ER( a ) − c( a ) = u + satisfies the IC. The IR gives us that u _ _ ), or ηR ( u − u ) ER( a ) ) 1 + 2ηR ER( a ηR ER( a _ __ _ ˜ ) + u = c( a u − u _ . ) ) 1 + ηRER( a 1 + ηRER( a Plugging this into the IC we get ( ) ) η ER( a (η ΔER) ( u − u ) ( _ ) ≥ Δc ) 1 + ηER( a _ 1 + 2ηR ER( a _ ) ) ηR ER( a _ (ηRΔER) u __ − u _ − u ≥ Δc ) ) 1 + ηRER( a 1 + ηRER( a _ R _ _ R R _ )ΔER( u − u ) − ηRER( a )Δc − Δc ≥ 0. η 2R ER( a _ Let u O F denote the average net expected utility that the one-firm optimal reciprocity contract provides, and note that in the model with competition we will always _ _ have u ≥ u O F. Then we have _ _ )ΔER( u − u ) − ηRER( a )Δc − Δc R( a η 2R E _ _ )ΔER( u O F − u ) − ηRER( a )Δc − Δc ≥ 0. R( a ≥ η 2R E Therefore the IC will be satisfied if we have ____ _ _ _ )Δc + √( )Δc)2 + 4ER( a )ΔER( u O F − u ) Δc ER( a ER( a _ ηR ≥ _____ _ )ΔER( u O F − u ) 2ER( a _ ˜ ˜ , the first firm will set u such that u Given that the second firm will offer u _ _ = u(V2(0, u , u ) ), which implies that _ ) ) ) ηR ER( a ηRER( a 1 + ηRER( a _ _ 1 + _ ) __ u * = u(V2(0, u , u ) ) __ − c( a + u __ . ) ) ) 1 + 2ηR ER( a 1 + 2ηR ER( a 1 + 2ηR ER( a 182 American Economic Journal: Microeconomicsmay 2012 _ _ _ _ )]. By a similar arguThis means we have lim ηR →∞ u * = _12 [ u(V2(0, u , u ) ) + u − c( a ment as above, we can show that in the_first firm’s problem, if ηR is large enough, a flat wage providing equal to u * will satisfy the IC. Therefore we have _* _utility * 1(η, u ) = h( u ). lim ηR →∞V References Akerlof, George A. 1982. “Labor Contracts as Partial Gift Exchange.” Quarterly Journal of Econom- ics 97 (4): 543–69. 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