THE LAW LIBRARY MISSION STATEMENT: SELECTIVE BIBLIOGRAPHY
Compiled by Timothy C. Von Dulm, Graduate Student, University of California at Los Angeles
Graduate School of Education and Information Studies
Preface
A review of the literature suggests successful mission statements are not developed, and
do not exist, in a vacuum. Rather, they are an extension of the goals, values and purpose
of an institution or organization. They are a result of careful and considered planning and
are created as part of an institution’s or organization’s overall strategic objectives.
This bibliography is structured in accordance with the above-referenced concepts. More
specifically, the bibliography is divided into two major sections. Section I provides
selected references to materials relating to “Mission Statements” in general. Section II
provides selected references to materials relating to “Strategic Planning” and to the
“Strategic Management” process as a whole.
For the most part, this bibliography was compiled utilizing materials published from the
period January 1, 1994 to December 31, 2003. However, selected older materials
directly related to the topic are also included. Broad spectrums of sources from a variety
of disciplines were reviewed to generate materials of interest and relevance to academic,
public and private libraries. Source materials include books, journals, newspapers,
websites and videotapes from the United States, Canada and Great Britain. The
following represent the databases, indexes and search engines consulted in producing this
bibliography:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
ABI-Inform (Proquest)
ArticleFirst
CILP (Westlaw)
Dow Jones Major Newspapers (Westlaw)
ECO
ERIC (OCLC)
Expanded Academic ASAP
Google
ILP (Westlaw)
Journals and Law Reviews (Westlaw)
LISA
Library Literature & Information Science
LRI (Westlaw)
SSCI
Yahoo!
WorldCat
1
I.
MISSION STATEMENTS
BOOKS
Abrahams, Jeffrey. The Mission Statement Book: 301 Corporate Mission Statements
from America’s Top Companies. Berkeley, CA: Ten Speed Press, 1999.
Bangert, Stephanie R. Values in College and University Library Mission Statements: A
Search for Distinctive Beliefs, Meaning, and Organizational Culture. In Godden,
Irene, ed., Advances in Librarianship, v. 21, Academic Press, 1997.
Blanchard, Kenneth H. and Jesse Stoner. Full Steam Ahead! Unleash the Power of
Vision in Your Company and Your Life. San Francisco, CA: Berrett-Koehler,
2003.
Carver, John. Creating a Mission That Makes a Difference. San Francisco, CA: JosseyBass, 1997.
Diamond, Robert M. Aligning Faculty Rewards with Institutional Mission: Statements
Policies, and Guidelines. Bolton, MA: Anker, 1999.
Foster, Timothy R.V. 101 Great Mission Statements: How the World’s Leading
Companies Run Their Businesses. London: Korgan Page, 1993.
Graham, John W. and Wendy C. Havlick. Mission Statements: A Guide to the Corporate
and Nonprofit Sectors. New York, NY: Garland, 1994.
Hartley, Matthew. A Call to Purpose: Mission Centered Change in Three Liberal Arts
Colleges. New York, NY: RoutledgeFalmer, 2002.
Haschak, Paul G. Corporate Statements: The Official Missions, Goals, Principles and
Philosophies of Over 900 Companies. Jefferson, NC: McFarland, 1998.
Hastreiter, Jamie, Marsha Cornelius, David Henderson and Larry L. Hardesty. Mission
Statements for College Libraries, 2nd ed. Chicago, IL: College Library
Information Packet Committee, College Libraries Section, Association of College
& Research Libraries, 1999.
Hesselbein, Frances and Rob Johnston. On Mission and Leadership: A Leader to Leader
Guide. San Francisco, CA: Jossey-Bass, 2002.
Jones, Laurie Beth. The Path: Creating Your Mission Statement for Work and for Life.
New York, NY: Hyperion, 1996.
2
Jones, Patricia and Larry Kahaner. Say It & Live It: 50 Corporate Mission Statements
That Hit the Mark. New York, NY: Doubleday, 1995.
Kross, Andrea, Library Mission Statements. In Kelly, Maurie Caitlin and Andrea Kross,
Making the Grade: Academic Libraries and Student Success. Chicago, IL:
Association of College and Research Libraries, 2002.
Mazza, Carmelo. Claim, Intent, and Persuasion: Organizational Legitimacy and the
Rhetoric of Corporate Mission Statements. Boston, MA: Kluwer Academic
Publishers, 1999.
Murphy, Patrick E. Eighty Exemplary Ethics Statements. Notre Dame: IN: University of
Notre Dame Press, 1998.
Wallace, Linda K. Libraries, Mission and Marketing: Writing Mission Statements That
Work. Chicago, IL: American Library Association, 2004.
Wolff, Ralph A., Using the Accreditation Process to Transform the Mission of the
Library. In Lynch, Beverly P. ed., Information Technology and the Remaking of
the University Library. San Francisco, CA: Jossey-Bass, 1995.
JOURNAL ARTICLES
Bartkus, Barbara, Myron Glassman and R. Bruce McAfee. Mission Statements: Are They
Smoke and Mirrors? 43 Business Horizons 23 (November/December 2000).
Baetz, Mark C. and Christopher K. Bart. Developing Mission Statements Which Work.
29 Long Range Planning 526 (August 1996).
Bart, Christopher K. The Impact of Mission on Firm Innovativeness. 11 International
Journal of Technology Management 479 (1996).
Bart, Christopher K. Sex, Lies, and Mission Statements. 40 Business Horizons 9
(November/December 1997).
Bart, Christopher K. A Comparison of Mission Statements and Their Rationales in
Innovative and Non-Innovative Firms. 16 International Journal of Technology
Management 64 (1998).
Bart, Christopher K. and Mark C. Baetz. The Relationship Between Mission Statements
and Firm Performance: An Exploratory Study. 35 Journal of Management
Studies 823 (November 1998).
3
Bart, Christopher K. Exploring the Application of Mission Statements on the World Wide
Web. 11 Internet Research 360 (2001).
Bart, Christopher K., Nick Bontis and Simon Taggar. A Model of the Impact of Mission
Statements on Firm Performance. 39 Management Decision 19 (2001).
Berg, Gary A., Mihaly Csikszentmihalyi and Jeanne Nakamura. Mission Possible?
Enabling Good Work in Higher Education. 35 Change 40 (September/October
2003).
Bingham, Frank G. Jr., Charles J. Quigley Jr. and Keith B. Murray. A Response to
“Beyond the Mission Statement: Alternative Futures for Today’s Universities.”
11 Journal of Marketing for Higher Education 19 (2001).
Blodgett, Nancy. Law Firm Pioneers Explore New Territory. 29 Quality Progress 90
(August 1996).
Brophy, Peter. The Mission of the Academic Library. Major UK Academic Libraries
Surveyed for Mission Statements. 6 British Journal of Academic Librarianship
135 (1991).
Butler, Gordon T. The Law School Mission Statement: A Survival Guide for the TwentyFirst Century. 50 Journal of Legal Education 240 (June 2000).
Campbell, Andrew. Mission Statements. 30 Long Range Planning 931 (1997).
Clack, Mary E. Values, A Process of Discovery: The Harvard College Library’s
Organizational Values Process. 9 Library Administration and Management 146
(Summer 1995).
Collins, James C. and Jerry I. Porras. Building Your Company’s Vision. 74 Harvard
Business Review 65 (September/October 1996).
Connell, Ian and Dariusz Galasinski. Academic Mission Statements: An Exercise in
Negotiation. 9 Discourse and Society 457 (1998).
Davies, Stuart W. and Keith W. Glaister. Business School Mission Statements – The
Bland Leading the Bland? 30 Long Range Planning 594 (1997).
DeCandido, GraceAnne A. Your Mission, Should You Choose to Accept It. Mission
Statements. 69 Wilson Library Bulletin 6 (March 1995).
Denton, Keith D. Mission Statements Miss the Point. 22 Leadership and Organization
Development Journal 309 (2001).
4
Detomasi, Don. Mission Statements: One More Time. 24 Planning for Higher Education
31 (1995).
Drucker, Peter F. The Theory of the Business. 72 Harvard Business Review 95
(September/October 1994).
Fairhurst, Gail T., Jerry M. Jordan and Kurt Neuwirth. Why Are We Here? Managing
the Meaning of an Organizational Mission Statement. 25 Journal of Applied
Communication Research 243 (November 1997).
Finley, Donna S., Gayla Rogers and John R. Galloway. Beyond the Mission Statement:
Alternative Futures for Today’s Universities. 10 Journal of Marketing for Higher
Education 63 (2001).
Goett, Pamela. Mission Impossible. 18 Journal of Business Strategy 2 (January/February
1997).
Greengarten-Jackson, Jill, Siew Choi Yau, Howard Gitlow and Terri A. Scandura.
Mission Statements in Service and Industrial Corporations. 1 International
Journal of Quality Science 48 (1996).
Hackney, Ray and John Pillay. Organisational Mission Statements: A Postmodernist
Perspective on the Management of the IS/IT Function. 15 Information Resources
Management Journal 28 (January-March 2002).
Hardesty, Larry L., Jamie Hastreiter and David Henderson. Development of College
Library Mission Statements. 9 Journal of Library Administration 11 (1988).
Haynes, J.K. Linking Departmental and Institutional Mission. 119 New Directions for
Higher Education 65 (Fall 2002).
Jackson, Ken. Making the Reality Match the Mission Statement: Infusing Diversity in the
Life of Your School. 21 International Schools Journal 60 (April 2002).
Krohe, James Jr. Do You Really Need a Mission Statement? 32 Across the Board 16
(July/August 1995).
Larwood, Laurie, Cecilia M. Falbe, Paul Miesing and Mark P. Kriger. Structure and
Meaning of Organizational Vision. 38 Academy of Management Journal 740
(June 1995).
Leuthesser, Lance and Chiranjeev Kohli. Corporate Identity: The Role of Mission
Statements. 40 Business Horizons 59 (May/June 1997).
Lucas, James R. Anatomy of a Vision Statement. 87 Management Review 22 (February
1998).
5
Matejka, Ken, Lance B. Kurke and Barb. Gregory. Mission Impossible? Designing a
Great Mission Statement to Ignite Your Plans. 31 Management Decision 34
(1993).
McSherry, James. Mission Statement Galore. 58 Business Quarterly 9 (Spring 1994).
Mullane, John V. The Mission Statement is a Strategic Tool: When Used Properly. 40
Management Decision 448 (2002).
O’Gorman, Colm and Roslyn Doran. Mission Statements in Small and Medium-Sized
Businesses. 37 Journal of Small Business Management 59 (October 1999).
Rigby, Rhymer. Mission Statements. Management Today 56 (March 1998).
Sidhu, Jatinder. Mission Statements: Is It Time to Shelve Them? 21 European
Management Journal 439 (August 2003).
Stone, Romuald A. Mission Statements Revisited. 61 SAM Advanced Management
Journal 31 (Winter 1996).
Svenningsen, Karen and Lois Cherepon. Revisiting Library Mission Statements in the
Era of Technology. 17 Collection Building 16 (1998).
Swales, John M. and Priscilla S. Rogers. Discourse and the Projection of Corporate
Culture – The Mission Statement. 6 Discourse & Society 223 (April 1995).
Tarnow, Eugen. A Recipe for Mission and Vision Statements. 3 Journal of Marketing
Practice: Applied Marketing Science 184 (1997).
Wallace, Marie. Managing the Private Law Library 1989: Delivering Information
Services. Mission Statements. 278 Practicing Law Institute – Patents,
Copyrights, Trademarks, and Literary Property Course Handbook Series 477
(1989).
Waters, Richard. Library Mission Statements. 22(1) Public Library Quarterly 25 (2003).
Waters, Richard. Library Mission Statements. 22(2) Public Library Quarterly 39 (2003).
Weiss, Janet A. and Sandy Kristin Piderit. The Value of Mission Statements in Public
Agencies. 9 Journal of Public Administration Research and Theory 193 (April
1999).
White, Herbert S. Do We Want to be Knowledge Workers? Fundamental Role and
Mission of Librarians. 121 Library Journal 41 (September 1996).
6
NEWSPAPER ARTICLES
Beck, Dave. Writing Mission Statement Helps a New Business. San Antonio ExpressNews, October 7, 2002 at 1R.
Greenhouse, Steven. Mission Statements: Words That Can’t Be Set To Music. The New
York Times, February 13, 2000 at WK4.
Kunen, James S. Enron’s Vision (and Values) Thing. The New York Times, January 19,
2002 at A19.
Lancaster, Hal. Getting Your Goals For Life and Work Down in Writing. The Wall
Street Journal, October 14, 1997, at B1.
Lancaster, Hal. It’s the Thoughts That Count in Putting Missions in Writing. The Wall
Street Journal, October 28, 1997 at B1.
Mathews, Jay. Mush Ado About Nothing? Mission Statements Strike Many Workers As
So Much Fettucine al Credo. The Washington Post, January 8, 1995 at H1.
Schoenberger, Chana R. Mission Statements are Job 1 – For Some. The Boston Globe,
July 14, 1998, at D1.
INTERNET RESOURCES/ARTICLES
Bangert, Stephanie Rogers. Thinking Boldly! College and University Library Mission
Statements as Roadsigns to the Future, at http://www.ala.org/Content/
ContentGroups/ACRL1/Nashville_1997_Papers/Bangert.htm, accessed on
January 2, 2004.
Bart, Christopher K. Corporate Missions, Inc., at http://www.corporatemissionsinc.com/,
accessed on January 2, 2004.
Cole, George S. Online Mission Statements: Briefly Stated. First Monday, vol. 7, no. 8
(August 2002), at http://www.firstmonday.dk/issues/issue7_8/cole/index.html,
accessed on January 2, 2004.
Nonprofit Online News. What Should Our Mission Statement Say?, at
http://www.nonprofits.org/npofaq/03/21.html, accessed on January 2, 2004.
7
Smith, Mark, Ronald B. Heady, Paula P. Carson and Kerry D. Carson. Do Missions
Accomplish Their Missions? An Exploratory Analysis of Mission Statement
Content and Organizational Longevity, at http://www.huizenga.nova.edu/
jame/Missions.htm, accessed on January 2, 2004.
VIDEO CASSETTES
Covey, Steven R. First Things First: Beyond Time Management – This is Life
Leadership. Provo, UT: Covey Leadership Center, 1996.
Franklin Covey Co. Sense of Purpose Discovering Your Personal Mission Statement.
Salt Lake City, UT: Franklin Covey (1999)
II.
STRATEGIC PLANNING/MANAGEMENT
BOOKS
Albrecht, Karl. The Northbound Train: Finding the Purpose, Setting the Direction,
Shaping the Destiny of Your Organization. New York, NY: Amacon, 1994.
Allison, Michael and Jude Kaye. Strategic Planning for Nonprofit Organizations: A
Practical Guide and Workbook. New York, NY: Wiley, 1997.
Baughman, Stephen A. and Elizabeth A. Curry. Strategic Planning for Library Multitype
Cooperatives: Samples and Examples. Chicago, IL: Association of Specialized
and Cooperative Library Agencies, American Library Association, 1997.
Bolt, Nancy M. and Sandra S. Stephan. Strategic Planning for Multitype Library
Cooperatives: A Planning Process. Chicago, IL: Association of Specialized and
Cooperative Library Agencies, American Library Association, 1998.
Bryson, John M. Strategic Planning for Public and Nonprofit Organizations: A Guide to
Strengthening and Sustaining Organizational Achievement. San Francisco, CA:
Jossey-Bass, 1995.
Collins, James C. and Jerry I. Porras. Built to Last: Successful Habits of Visionary
Companies. New York, NY: HarperBusiness Essentials, 2002.
Corrall, Sheila. Strategic Planning for Library and Information Services. London:
Aslib/IMI, 1994.
8
Corrall, Sheila. Strategic Management of Information Services: A Planning Handbook.
London: Aslib/IMI, 2000.
Covey, Stephen R. The Seven Habits of Highly Effective People: Restoring the
Character Ethic. New York, NY: Simon & Schuster, 1989.
Covey, Stephen R. Principle-Centered Leadership. New York, NY: Simon & Schuster,
1991.
Danner, Richard A. Strategic Planning: A Law Library Management Tool for the 90’s
and Beyond, 2nd ed. Dobbs Ferry, NY: Glanville 1996.
David, Fred R. Strategic Management: Concepts and Cases, 9th ed. Upper Saddle River,
NJ: Prentice Hall, 2003.
Dess, Gregory G. and G.T. Lumpkin. Strategic Management: Text and Cases. Boston,
MA: McGraw-Hill/Irwin, 2004.
Drucker, Peter F. Management: Tasks, Responsibilities, Practices. New York, NY:
Harper & Row, 1974.
Drucker, Peter F. Innovation and Entrepreneurship: Practices and Principles. New
York, NY: Harper & Row, 1985.
Drucker, Peter F. Managing the Non-Profit Organization: Practices and Principles.
New York, NY: HarperCollins, 1990.
Drucker, Peter F. Managing for the Future: The 1990’s and Beyond. New York, NY:
Dutton, 1992.
Giesecke, Joan, ed. Scenario Planning for Libraries. Chicago, IL: American Library
Association, 1998.
Hayes, Robert M. Strategic Management for Academic Libraries: A Handbook.
Westport, CT: Greenwood Press, 1993.
Hayes, Robert M. and Virginia A. Walter. Strategic Management for Public Libraries: A
Handbook. Westport, CT: Greenwood Press, 1996.
Hayes, Robert M. Models for Library Management, Decision-Making, and Planning.
San Diego, CA: Academic Press, 2001.
Hill, Charles W.L. and Gareth R. Jones. Strategic Management: An Integrated
Approach, 6th ed. Boston, MA: Houghton Mifflin, 2004.
9
Hitt, Michael A., R. Duane Ireland, and Robert E. Hoskisson. Strategic Management:
Competitiveness and Globalization, 5th ed. Cincinnati, OH: Thomson/SouthWestern, 2003.
Lynch, Beverly P. Management Strategies for Libraries: A Basic Reader. New York,
NY: Neal-Schuman, 1985.
Mason, Marilyn Gell. Strategic Management for Today’s Libraries. Chicago, IL:
American Library Association, 1999.
Mayo, Diane and Sandra S. Nelson. Wired for the Future: Developing Your Library
Technology Plan. Chicago, IL: American Library Association, 1999.
Middleton, John. The Ultimate Strategy Library: The 50 Most Influential Strategic Ideas
of All Time. Oxford: Capstone, 2003.
Owens, Irene. Strategic Marketing in Library and Information Science. Binghamton,
NY: Haworth Information Press, 2002.
Pearce, John A. and Richard B. Robinson. Strategic Management: Strategy Formulation
and Implementation, 3rd ed. Homewood, IL: Irwin, 1988.
Thompson, Arthur A. and A.J. Strickland. Strategic Management: Concepts and Cases,
13th ed. Boston, MA: McGraw-Hill/Irwin, 2003.
Weingand, Darlene E. Marketing/Planning Library and Information Services, 2nd ed.
Englewood, CO: Libraries Unlimited, 1999.
JOURNAL ARTICLES
Barker, Thomas S. and Howard W. Smith Jr. Strategic Planning: Evolution of a Model.
21 Innovative Higher Education 287 (Summer 1997).
Berry, John N. Raymond Santiago, Miami-Dade, Public Library System. 128 Library
Journal 44 (January 2003).
Broady-Preston, Judith and Lucy Steel. Internal Marketing Strategies in LIS: A Strategic
Management Perspective. 23 Library Management 294 (2002).
Bowman, Cliff and Veronique Ambrosini. Perceptions of Strategic Priorities, Consensus
and Firm Performance. 34 Journal of Management Studies 241 (March 1997).
Cavalier, Jamie C. The Forgotten Question in Information Technology Strategic
Planning. 31 Planning for Higher Education 5 (September – November 2002).
10
Clack, Mary E. Managing Organizational Change: The Harvard College Library
Experience. 25 The Serials Librarian 149 (1995).
Cordeiro, William P. and Ashish Vaidya. Lessons Learned from Strategic Planning. 30
Planning for Higher Education 24 (Summer 2002).
Danner, Richard A. Strategic Planning for Distance Learning in Legal Education: Initial
Thoughts on a Role for Libraries. 21 Legal Reference Services Quarterly 69
(2002).
Davies, Brent and Linda Ellison. Strategic Planning in Schools: An Oxymoron? 18
School Leadership & Management 461 (November 1998).
Harding, Patty. Planning and Change Management: A Strategic Partnership. 20 Public
Library Quarterly 3 (2001).
Hayes, Suzi. Strategic Planning Web Sites. 2 Information Outlook 12 (February 1998).
Hipsman, Jacqueline L. Strategic Planning for Academic Libraries. 13 Technical
Services Quarterly 85 (1996).
Hofmann, Ulrich. Developing a Strategic Planning Framework for Information
Technologies for Libraries. 16 Library Management 4 (1995).
Johnston, J.L. Paying for the Future: Financial Planning as Part of the Strategic Plan.
12 Trends in Law Library Management and Technology 1 (December 2001).
Lee, Susan A. and Mary E. Clack. Continued Organizational Transformation: The
Harvard College Library’s Experience. 10 Library Administration &
Management 98 (Spring 1996).
McClamroch, Jo, Jacqueline J. Byrd and Steven L. Sowell. Strategic Planning: Politics,
Leadership, and Learning. 27 The Journal of Academic Librarianship 372
(September 2001).
McKnight, Sue. Managing Cultural Change: The Challenge of Merging Library
Services, Curriculum Development and Academic Professional Development. 28
IFLA Journal 266 (2002).
Mielke, Linda. Short Range Planning for Turbulent Times. 26 American Libraries 905
(October 1995).
Raber, Douglas. A Conflict of Cultures: Planning vs. Tradition in Public Libraries.
(Orgnanizational Remodeling). 35 RQ 50 (Fall 1995).
11
Rigby, Darrell K. Managing the Management Tools. 22 Planning Review 20
(September/October 1994).
Riggs, Donald E. Plan or Be Planned For: The Growing Significance of Strategic
Planning. 58 College and Research Libraries 400 (September 1997).
Robinson, Barbara M. and Sherman Robinson. Strategic Planning and Program
Budgeting for Libraries. 42 Library Trends 420 (Winter 1994).
Rowley, Daniel James and Herbert Sherman. Implementing the Strategic Plan. 30
Planning for Higher Education 5 (Summer 2002).
Ryan, Susan M. Library Web Site Administration: A Strategic Planning Model for the
Smaller Academic Library. 29 The Journal of Academic Librarianship 207 (July
2003).
Saxton, Matthew L. and Ruth D. Greiner. Public Participation in Strategic Planning of
Library Services: Soliciting, Assessing, and Balancing Community and Staff
Input. 37 Public Libraries 126 (March/April 1998).
Shoaf, Eric C. The Effects of Consortia Membership on Library Planning and Budgeting.
13 Library Administration & Management 196 (Fall 1999).
Shoaf, Eric C. Fifteen Months in the Planning Trenches: Strategically Positioning the
Research Library for a New Century. 15 Library Administration & Management
4 (Winter 2001).
Simerly, Robert G. An Easy-To-Implement Strategic Long-Range Planning Model. 46
Journal of Continuing Higher Education 47 (Winter 1998).
Teece, David J., Gary Pisano and Amy Shuen. Dynamic Capabilities and Strategic
Management. 18 Strategic Management Journal 509 (August 1997).
Van Zandt, David E. The Northwestern Law Approach to Strategic Planning. 31
University of Toledo Law Review 761 (Summer 2000).
Watkins, J. Foster. Reflections on the Value of Strategic Planning. 27 Planning for
Higher Education 18 (Summer 1999).
Wolverton, Mimi and Walter Gmelch. Moving Beyond Strategic Planning to Strategic
Thinking. 8 International Journal of Educational Reform 2 (January 1999).
Zimmerman, Michael C. Your Library’s Strategic Plan: Plan the Writing Before You
Write the Plan. 1 Information Outlook 40 (December 1997).
12
NEWSPAPER ARTICLES
Beck, Dave. Taking Care of Business: Strategic Planning Keeps Businesses Going. San
Antonio Express-News, September 22, 2003, at 1E.
Mueller, George C. Effective Strategic Planning Can Still Allow for Flexibility. The
Milwaukee Journal Sentinel, May 10, 1999, at (1999 WL 7680921).
Olian, Judy. Strategic Planning is No Longer an Annual Activity. Pittsburgh PostGazette, November 13, 2001, at E3.
Pounds, Marcia Heroux. Strategic Planning is a Thought Process, Not a Rigid Schedule.
Sun Sentinel (Ft. Lauderdale), January 4, 1998, at 3F.
Small Business: If Your Firm Is Ready for a Change, Consider Strategic Planning. The
Los Angeles Times, August 19, 1998, at D7.
INTERNET RESOURCES/ARTICLES
Academy of Management Online, at http://www.aomonline.org/, accessed January 3,
2004.
McNamara, Carter. Basic Guidelines for Successful Planning Process, at
http://humanresources.about.com/gi/dynamic/offsite.htm?site=http%3A%2F%2F
www.mapnp.org%2Flibrary%2Fplan_dec%2Fgen_plan%2Fgen_plan.htm,
accessed on January 3, 2003.
Nonprofit Online News. What is Strategic Planning?, at http://www.nonprofits.org/
npofaq/03/22.html, accessed on January 3, 2004.
Schultz, Lisa. Strategic Planning in a University Library, at http://www.infotoday.com/
mls/jul98/story.htm, accessed on January 3, 2004.
Strategic Management Society, at http://www.smsweb.org/, accessed on January 3, 2004.
Strategic Planning in ARL Libraries, at http://www.arl.org/spec/210fly.html, accessed on
January 3, 2004.
Strategic Planning Society, at http://www.sps.org.uk/, accessed on January 3, 2004.
13
VIDEO CASSETTES
David, Fred R. Corporate Case Videos to Accompany Strategic Management, 9th ed.
Englewood Cliffs, NJ: Prentice Hall, 2003.
Franklin Covey Co. The Seven Habits of Highly Effective People. Salt Lake City, UT:
Franklin Covey, 1998.
Hayes, Robert M. Strategic Planning for Information Services in the University. Dublin,
OH: OCLC, 1986.
Thompson, Arthur A. and A.J. Strickland. Strategic Management: Concepts and Cases.
Boston, MA: McGraw-Hill/Irwin, 2003.
14