First Card
APPLICATION 1
Travel account
Corporate liability
To be filled in by
First Card
FC customer No.
Travel Agency customer No.
FC agreement’s ID
Private liability
Please, fill in application no 4. for each employee.
Company’s name in full
Company name on card badge (max 26 positions with capital letters) applies only to company cards
Company registration number
Address
Postal code
Postal address
Telephone:
Invoice address if other than above
Company’s contact
Telephone:
Company’s operations
Invoice receiver
Year of establishment
Estimated number of cards
Telephone:
Number of employees
If applicant is a subsidiary, state parent company’s name
Bank
Annual turnover
Parent company’s corporate registration number
Office
Contact, bank
Telephone:
Payment term and invoice model (Payment term i e the period from invoice date to due date)
PERIOD
Monthly invoice, 15 days payment
Two invoices/months, 20 days payment
Weekly, 25 days payment
Monthly invoice, 30 days payment (SEK 150 extra/card or according to offer)
Invoice model (company card and/or travel account)
MODEL 1
One invoice for the entire company
MODEL 2
One invoice per cost centre (attach list)
MODEL 3
One invoice per each cardholder
In addition, separate specifications per cost centre (attach list)
All travel purchases on a separate invoice
Method of payment (Only one choice is possible)
Inpayment form
Autogiro (the space below must be filled in)
Bank
E-invoice (contact your Internet bank)
Clearing number
Bank account number
Company’s travel agency (specified in connection with application for First Card Travel Account)
Company’s travel agency
Estimated travel volume SEK/year
Travel agent’s address and location
First Card Company Card is to be issued in the names of the following persons (annual fee SEK 595 per card)
Surname, first name (max 26 positions in capital letters)
Social security number (personnummer)
Surname, first name (max 26 positions in capital letters)
Social security number (personnummer)
The above persons have our approval to use First Card and charge to our account.We also confirm that the above personal data correspond to our
employment register.We approve that the above specified travel agency is entitle to debit our First Card Travel Account in respect of trips, and also due
charges. Complete account regulations are attached to the card and are approved by virtue of use and signature of the card.
Kindly attach certified copy of valid certificate of registration and current annual report.
Place and date
Authorised signatory
Clarification of signature
Please send your application to: First Card, C502, SE-105 71 Stockholm
If you have any questions please contact Customer Service via telephone +46 8 534 910 80 or e-mail [email protected]
2005.08
First Card is issued by Nordea Bank AB (publ)
General terms and conditions
FCF201007V01
First Card with corporate liability
1. Parties
First Card refers to First Card charge card which is
issued by Nordea Bank AB (publ), as well as First Card
Travel account (N/FC). Under these general terms and
conditions, the parties are the accountholder and
N/FC. The accountholder agrees to be bound by the
general terms and conditions by signing the application.
The accountholder is responsible for ensuring that the
cardholders follow these general terms and conditions
and any instructions which N/FC communicates. For
questions relating to co-operation agreements, kindly
contact N/FC by telephone on +46 (0)8 534 910 80.
In respect of N/FC and the payment services covered
by these general terms and conditions, all information
which N/FC supplies may be found in these general
terms and conditions, in extant service descriptions or
provided in another manner in connection with payment
transactions. In addition to this, NF/C does not supply
any further information, other than on the request of the
accountholder.
2. Definitions
Accountholder: Legal person that has been granted
First Card charge cards following an application on behalf of its employees and/or travel account.
The card: First Card, a charge card issued by N/FC
with a MasterCard or Visa function which makes it possible to execute a payment transaction.
Cardholder: Physical person for whom the card is
issued.
Travel agency: Travel agency/travel provider authorised
by N/FC.
Business partner: A company that sells its services via
the travel agency.
Travel account: An account intended for purchases of
travel agency or travel provider services
Booking card: A charge card issued by N/FC with a
MasterCard function which makes it possible to execute
a payment transaction.
Employee: Employee or associate of the accountholder
who is entitled to make purchases from the travel agency
on behalf of the accountholder.
Vendor: A company connected to MasterCard’s or
Visa’s payment systems that provides products and
services in return for card payments.
Automatic teller machine: An unmanned terminal where
the cardholder may withdraw cash using a card and code.
Payment order: An order from the cardholder to N/FC
that a transaction shall be executed.
Payment transaction: A deposit, withdrawal or transfer
of funds to and from a card and/or travel account.
3. Use of the card and/or the travel account
3.1 First Card charge card, purchase of products and
services
The card may be used as payment for products and
services from vendors in Sweden and abroad which are
connected to MasterCard’s or Visa’s systems. The card
may also be used for cash withdrawals in banks or from
automatic teller machines connected to MasterCard or
Visa, in Sweden or abroad where accepted. See section 3.2. The card may not be used in contravention of
applicable law. Nor may the card be used at a vendor if
the accountholder or the cardholder and the vendor are
identical and is run as a private business, partnership,
limited partnership or limited liability company which is
a so-called close company.
The card may be used for payments abroad. When using
the card abroad, a passport or other acceptable means
of identification must be presented. The card may not be
used to pay instalments on hire-purchase transactions or
for payment of other debts that the accountholder has to
the vendor or N/FC. Nor may the card be used to make
wagers in gaming or similar activities.
In order to execute a payment transaction, the cardholder shall provide information according to the requirements in section 4. “Authorisation to execute payment
transactions and cancel payment orders”.
When the cardholder uses the card as a means of payment for ordering products and services at a vendor,
the cardholder is obliged to seek information about the
vendor’s terms and conditions for ordering and cancellation of those products and services. The accountholder
has payment liability for fees to the vendor for ordered
but uncollected or unutilised products or services, under
the vendor’s terms and conditions.
3.2 Cash withdrawals from Swedish or foreign
automatic teller machines
The card may be used for withdrawals in SEK or foreign
currency at MasterCard or Visa or affiliated bank
branches and at authorised foreign exchange dealers
as well as from automatic teller machines carrying the
MasterCard or Visa symbol. This also applies abroad. A
fee of 2% is currently levied on the amount withdrawn,
converted to SEK from another currency where applicable, and subject to a minimum fee of SEK 40. N/FC
is not responsible for any additional fees imposed by
Swedish or foreign banks nor for any additional withdrawal limits applied. At present, total withdrawals in SEK
or any foreign currency per calendar month may not
exceed SEK 10,000 or equivalent. The withdrawal limit
for First Card Executive is SEK 20,000 or equivalent. N/
FC or the foreign bank is entitled to set another minimum or maximum amount per withdrawal or period.
3.3 Use of the card abroad
Payment transactions in foreign currencies are converted to SEK at an exchange rate applied by N/FC. The
exchange rate is based on a reference exchange rate,
determined by MasterCard or Visa for this purpose
and which applies the day the payment transaction is
received by MasterCard or Visa. A currency conversion
surcharge corresponding to 2.0% of the amount in
SEK is also levied. At the request of the accountholder,
N/FC may inform the accountholder of the reference
exchange rate for an individual payment transaction.
The accountholder bears the risk that fluctuations in
exchange rates may occur during the period from the
transaction date until the payment transaction is received by N/FC and is charged to the card. This also applies
to purchases, cash withdrawals and returns in Sweden
in another currency than SEK.
3.4 First Card Travel Account, travel purchases etc.
The accountholder and the travel agency shall agree
on which employees are to be authorised to use the
travel account and to charge payments to it, as well as
other terms applicable in connection therewith. Foreign
currency and traveller’s cheques may also be obtained
through the travel account. N/FC assumes no responsibility for, and the accountholder shall indemnify N/FC
for any misuse of the travel account. The travel account
may not be used for payment of other debts to the
travel agency. N/FC may inform the travel agency of the
accountholder’s current debt so that the account can be
debited correctly.
3.5 First Card Booking Card
The card may only be used for booking and payment of
travel via the internet and/or travel agencies that accept
MasterCard as a means of payment. The card does not
have a magnetic strip and may not be used in physical
environments.
4. Authorisation to execute payment
transactions and cancel payment orders
In order to be able to execute a payment transaction,
the cardholder shall provide information and authorise the
transaction as follows.
The card must be shown when the cardholder is physically present during payment with the card, e.g. in a
store or during a cash withdrawal. The cardholder then
authorises purchase/withdrawal through his/her signature or by entering his/her PIN code. In Sweden, a form
of identification approved by the banks must be shown
if requested by the vendor.
In the event of payment via telephone, internet, mail
order or in another way when the cardholder is not physically present at the vendor, the cardholder authorises
the purchase by stating the card’s number, period of
validity and any supplementary information such as the
CVC2 (MasterCard) / CVV2 (Visa) security code to the
vendor, and gives their consent to charging the card.
In certain environments, a payment transaction must be
authorised by pushing buttons, entering further code(s),
passwords or in another manner according to N/FC’s or
the vendor’s instructions.
A payment order may not be cancelled after the cardholder has authorised the payment transaction. However,
the cardholder – under the terms and conditions and
within the time agreed with the vendor – may approach
the vendor regarding an individual or a series of payment
transactions not yet executed, in order to cancel previously issued payment orders for those items.
The cardholder may be charged afterwards for costs
which have arisen in connection with hotel stays, car
hire etc. if the cardholder was informed of and accepted
this when ordering the service or in the agreement with
the vendor.
If the cardholder has authorised a payment transaction
in accordance with this section, N/FC is responsible for
executing the payment transaction.
If a payment transaction is not executed or is executed
improperly, and these irregularities are caused by N/FC,
N/FC is responsible towards the accountholder. Where
applicable, N/FC shall repay, in an appropriate manner
and without undue delay, the amount to the accountholder and restore the balance in the charged account
to what it would have been if the improper payment had
not been executed.
N/FC is responsible towards the accountholder for any
charges that N/FC has occasioned and for any interest
that the accountholder shall pay due to the payment
transaction not being executed or executed improperly.
5. Time for execution of a payment order
After the vendor has received a payment order from the
cardholder for a purchase or withdrawal, it is transferred to N/FC within the time limits established in the
agreement between the vendor and the vendor’s bank
(redeemer). After N/FC has received the payment order
from the redeemer, N/FC charges the card’s account
with the purchase amount and amount of withdrawal
respectively. This normally occurs one to two banking
days after the cardholder has made the payment order
to the vendor, but may also take place subsequently.
In the event of a return, N/FC places the return amount
at the cardholder’s disposal as soon as possible after
the vendor’s bank has transferred the return to N/FC.
6. Repayment of the payment transaction
In the event of a complaint about an authorised and
executed payment transaction, on account that the
exact amount of the transaction was not specified
in connection with the authorisation of the payment
transaction and the amount of the payment transaction
exceeds the amount that the accountholder/cardholder
could reasonably have anticipated, the accountholder/
cardholder is only entitled to demand repayment of that
portion of the transaction amount that exceeds what
the accountholder/cardholder could reasonably have
anticipated.
7. Responsibility for use of the card and PIN
code, and the use of the travel account
7.1 General
The card is personal and may not be handed over to
or used by other persons. This applies irrespective of
whether or not the handing over of the card entails a
greater risk of the card being used by an unauthorised
person.
The card is an instrument of value and shall be kept
safe in the same secure manner as money and other
instruments of value. The cardholder must take required
measures to ensure protection against the card being
used in an unauthorised way. The card may not for
instance be left unguarded in a hotel room, other temporary residence or in a vehicle, bag, coat pocket etc.
where it is not under control.
In public places the cardholder must keep the card
under continuous supervision. This also applies in environments where outside parties certainly do not have
access, but where the risk of theft is nevertheless greater than for instance at a place of residence.
In the event of burglary at a residence or a place of
employment, the cardholder must check to ensure that
the card has not been stolen.
The forwarding by post of a physical card that has not
been arranged by N/FC may only take place by way of
registered post in Sweden.
The accountholder undertakes to ensure that the cardholder follows these general terms and conditions and
that employees also follow these general terms and conditions and other terms and conditions agreed between
the accountholder and the travel agency.
7.2 PIN codes
The card is personal and may only be used by the
cardholder.
The cardholder is obliged:
• to write their signature on the back of the card upon
receipt and destroy any card obtained previously
• to immediately destroy the code slip received from
N/FC as soon as the cardholder has memorised the code
• not to reveal the code to anyone
• not to write down the code on the card or allow a
record of the code be attached to the card or store it
along with the card
• if the code is written down, its status as a code or its
connection with the card must not be indicated
• only to write down the code in such a way that an
outside party would not have reason to assume that the
record refers to a PIN code
• to keep the card in a safe place, and
• to immediately notify N/FC upon loss of the card and
each time it is suspected that the card or copy of it has
come into the possession of another person
• to immediately report suspicions to N/FC that another
person has become privy to the code.
7.3 Payment liability for unauthorised transactions
If an unauthorised transaction has been caused by the
accountholder/cardholder’s negligence in respect of
1 (2)
FCF201007V01
his/her obligations, the accountholder shall bear the
entire loss under the general terms and conditions. The
accountholder is not liable for losses which result from
unauthorised transactions executed after the accountholder/cardholder has requested that the card should be
blocked, in accordance with N/FC’s instructions. This,
however, does not apply if the accountholder/cardholder has acted fraudulently.
7.4 N/FC’s right to block the card
N/FC reserves the right to block the card on any of the
following grounds:
1. if secure use of the card may be at risk, for instance
due to technical reasons,
2. suspicion of unauthorised or fraudulent use of the
card, or,
3. a considerably increased risk that the accountholder
cannot fulfil his/her payment liabilities.
7.5 Loss of card etc.
A request to block the card must be made at the earliest
possible opportunity after discovery of loss of card or if
it is suspected that an unauthorised person has become
privy to the code, or that the card/card number is being
used improperly, see section 7.3 “Payment liability for
unauthorised transactions”.
The request must be made immediately to N/FC using
the following telephone numbers: +46 (0)8 534 910 80
or +46 (0)8 402 59 79 (after office hours). All calls to
and from the Blocking service are normally recorded.
A police report must subsequently be made if unauthorised
use of the card has taken place.
7.6 Replacement of card
When a card is replaced or when the agreement expires, all cards issued should immediately be destroyed. If
several cards have been issued at the accountholder’s
request, the payment liability ceases only for those
cards that have been cut up and returned to N/FC. If a
card that has been reported lost is retrieved, it may not
be used. Instead, N/FC should be informed of the retrieval
and the card subsequently destroyed. If a card is reported unusable it may not subsequently be used but must
be destroyed. Furthermore, N/FC is entitled, for the purpose of preventing crime or other misuse of accounts
or cards, to recall the card, without any expense to the
accountholder, and replace the card.
8. Payment liability
connection to direct debit if there are insufficient funds
in the account on the due date, if the conditions of the
account are changed, or if the accountholder on several
occasions has stopped payments from the account
without just cause. The payment recipient may also, in
corresponding circumstances, discontinue the connection to direct debit.
10. Complaints
Vendors connected to MasterCard and Visa are liable
towards the accountholder/cardholder for defects in
products or services according to the applicable law in
each country. Complaints should therefore be directed
to the vendor and not to N/FC. However, if the accountholder wishes to lodge a claim against N/FC, the
accountholder shall, without undue delay, from the time
the latter became aware of the unauthorised transaction
or incorrectly executed payment transaction, notify N/
FC in writing and request correction (”register a complaint”) not later than 45 days after the date of invoice,
otherwise the accountholder/cardholder is barred from
referring to the defect. The business partner and the travel agency are liable towards the accountholder for any
defects in products or services purchased via the travel
account according to applicable terms of agreement
and applicable law in the country where the purchase
was made via the travel account.
11. Fees and interest
11.1 Yearly fee
A yearly fee is payable for the card according to N/FC’s
current price list. The price list is available on N/FC’s
website firstcard.se. The yearly fee is debited the
account in advance. Debited yearly fees are not repaid.
11.2 Failure to pay
If the accountholder does not pay the invoice within the
prescribed time, N/FC is entitled to charge the account
with the applicable charge for delay, collection costs
and penalty interest. At present the following fees apply:
Delay charge: SEK 50 per invoice
Penalty interest: 2.5% per month
11.3 Other fees
Other fees are stated in N/FC’s current price list. The
price list is available on N/FC’s website firstcard.se.
8.2 Expiry of payment liability
The accountholder’s liability for a card expires when it
has been cut up and returned to N/FC. If there is a residual debt in the account when the card is returned, the
payment liability regarding that debt remains, and these
terms and conditions continue to apply, as appropriate,
until the debt has been repaid.
11.4 Change of fees
N/FC is entitled to change fees or impose new fees
and cost restitutions whenever the cost level justifies it.
Yearly fees and other fees in connection with handling
and use of the card are payable according N/FC’s current price list. The price list is available on N/FC’s website firstcard.se. Changes concerning the yearly fee, or
equivalent, are effective from the charging period following the fee change. Other fee changes take immediate
effect. N/FC is entitled to charge the accountholder for
the price and fees that the accountholder should pay.
In the case of monthly payment, the accountholder is
invoiced one-twelfth every month. In the case of yearly
payment, the accountholder is invoiced for the yearly
fee every year in the month when the card or service
was ordered, or on a common date for all cards.
9. Payment terms
12. Duration of agreement and termination
9.1 Invoicing
N/FC invoices the accountholder for the current debt
periodically, as stated in the application or in a separate
agreement. If the accountholder so desires, the cardholder can be invoiced directly to an optional address. All
invoicing is in SEK. When invoicing charges made to the
travel account, the conversion rate used by business
partners and the travel agency will apply.
The agreement is valid until further notice. Both the
accountholder and N/FC may terminate this agreement
subject to one month’s notice. Notice of termination
must be in writing. If the accountholder fails to perform
his obligations towards N/FC according to these general terms and conditions or if the accountholder dies,
becomes bankrupt, suspends payments or is otherwise
deemed insolvent or if there is reason to believe that the
accountholder will not fulfil his/her obligations towards
N/FC, then N/FC is entitled to terminate the agreement
with immediate effect. In this case, the account debt,
including any amount not yet invoiced, will fall due for
immediate payment, and the right to use the card/travel
account expires concurrently. N/FC is entitled to immediately recall the right to use the card or to block the
card and/or travel account, if the accountholder violates
these general terms and conditions, without any expense to the accountholder and replace (a) certain card(s).
8.1 General
The accountholder is liable for all amounts charged to
the account through the use of cards issued for the
accountholder and/or the travel account, in addition
to any interest and fees charged to the account under
these terms and conditions. Also see section 7.3
9.2 Payment
N/FC must receive full payment no later than the due
date specified on the invoice. To ensure that the payment reaches N/FC in time, the accountholder should
dispatch the payment at least three banking days before
the due date. Payment with exonerating effect can only
be made to a particular account which is specified and
owned by N/FC.
9.3 Payment by direct debit
The accountholder may specify an account for payment
of debts as they fall due. With the accountholder’s
approval, N/FC is entitled to make withdrawals corresponding to the current debt from the accountholder’s
bank via direct debit. The accountholder is obliged to
maintain a sufficient balance in the account to allow for
the payment no later than on the banking day immediately preceding the due date. If there is an insufficient
balance in the account, N/FC is entitled to penalty interest and other costs according to section 11 of these
terms and conditions. If there is an insufficient balance
in the account on the banking day immediately preceding the due date but funds arrive later, N/FC is entitled
to execute a delayed transfer.
9.4 Recall of direct debit
The accountholder’s approval is valid until further
notice. The approval expires at the latest 5 banking
days after it has been recalled. The approval is recalled
by written notification to N/FC. N/FC or the bank may,
but is not obliged to, terminate the accountholder’s
13. Change of general terms and conditions
N/FC is entitled to amend these general terms and conditions. Such changes will come into effect 14 days after
the accountholder has been informed of the amendment. Amendments which N/FC considers insignificant,
or changes which are advantageous to the accountholder, may be applied immediately. If regulations that
contravene these terms and conditions are issued by
statute, other enactment or decision of a public authority, such regulations shall take precedent.
14. Notification/information
The accountholder is obliged to inform N/FC of any
change of name or address. Registered letters which
N/FC sends to the accountholder shall be considered
to have reached the accountholder not later than the
seventh day after dispatch, if the letter was sent to the
address specified in the First Card application or which
is otherwise known to N/FC.
For accountholders with access to N/FC’s online service
[My Card Online] or other accounting services at N/FC,
N/FC may issue information and notifications via these
channels. The accountholder is considered to have
received the information and notification if provided in
the manner described above.
If the accountholder has access to the online service or
other accounting services at N/FC, the accountholder
receives continual statements of payment transactions
as executed and received payments are reported in the
above-mentioned services. Otherwise, information on
payment transactions is made available in the manner
and according to the periodicity which N/FC applies at
any time or which was specially agreed between the
accountholder and N/FC.
Any change of name, address, company form etc.
must be immediately reported to N/FC and cards with
incorrect information must be cut up in three parts and
returned. Where appropriate, N/FC will issue new cards
subject to a card replacement fee stated in the current
price list. N/FC reserves the right to review the credit
rating if the company form is changed.
15. Other conditions
15.1 Limited period of validity
The card is valid for the period stated on the front of
the card. On expiry of the period of validity, the card
is automatically replaced by a new one, provided that
these general terms and conditions have been observed.
15.2 Credit balance
The accountholder is not entitled to interest on any credit balance in the account.
15.3 Services
Special terms and conditions apply to services which
are connected to the card and/or travel account and
its use. Such terms and conditions are available on
demand from N/FC.
15.4 Handling of personal data
Personal data submitted in connection with the application/agreement or otherwise registered in connection
therewith is handled by N/FC for preparation and administration of the service in question. In addition, personal data constitutes a basis for marketing and customer
analyses, business follow-up, business and method
development as well as risk management. The term risk
management also relates to the handling of information
regarding accountholders/borrowers for qualitative
assessment of credit risks for capital adequacy purposes. Personal data may also be used for marketing
purposes. The handling of personal data, within the
framework of prevailing confidentiality regulations, may
also take place in other companies of the Nordea Group
as well as other companies with whom the group cooperates (such as MasterCard and Visa), within as well as
outside the EU/EEA.
Information as to which personal data is registered by
N/FC may be obtained by written request to Nordea
Bank AB (publ), Personuppgiftsansvarig, 105 71
Stockholm. Correction of erroneous or misleading
information may also be made using the above address.
What is stated above regarding accountholders/borrowers also applies to any guarantors and other pledgers.
16. Disclaimer
N/FC is not liable for damage resulting from any
Swedish or foreign law, Swedish or foreign regulatory
action, act of war, strike, blockade, boycott, lockout or
other similar circumstances. The reservation regarding
strike, blockade, boycott and lockout applies regardless
of whether N/FC itself is the object of or initiates such
industrial action. Damage caused in other circumstances will not be compensated by N/FC, if N/FC has
exercised due caution. NF/C is not liable for consequential damage, unless the damage was caused by gross
negligence on the part of N/FC.
In relation to execution of payment services N/FC is not
liable in cases of exceptional or unpredictable circumstances beyond N/FC’s control and whose consequences would have been impossible for N/FC to avert
despite all efforts. Nor is N/FC liable when N/FC acts in
accordance with Swedish law or EU law.
17. Applicable law
This agreement shall be governed by Swedish law.
Disputes in respect of these terms and conditions shall
be adjudicated in an ordinary court of law.
18. Insurance
As regards the insurance cover connected to the card,
see the special terms of insurance.
2 (2)