•
Alarm can be set using the following code
*0000000RRR7#. Replace “RRR” by any figure as
per your choice.
e.g. If alarm is to be set at ` 258/- press
*00000002587#
Useful information shown on display
The display in normal mode will keep on showing following
information in cycle. Date - Time, Switch State, Switch on,
Balance amount (1 ` 850)*, Total unit *Balance amount in
the meter is ` 850.
Other key functions
Key 1 - No. of days left to switch off.
Key 2 - Today’s, previous day’s, previous week’s,
consumption in Rupees.
Key 3 - Tariff rate.
Key 4 - Last vend code entered.
Key 5 - Press 7 (seven) times to know the total amount
recharged up-to date.
Key 6 - For official use only.
Key 7 - Amount consumed in Previous months.
Key 8 - Current Load / current rate of consumption.
Key 9 - Total Unit consumed up-to date.
Key 00 - Press 0 (zero) twice will give your meter no.
E) TROUBLESHOOTING
•
•
•
If the meter fails to give power and the display is off,
please contact 1912 (customer care center number)
to lodge a complaint.
If display shows some information take action as
follows
MAINS ON/SWITCH ON - Please check internal
fuse, change over etc. If everything is ok,
Contact no.1912
MAINS ON/SWITCH OFF/SWITCH OFF ID
0001 Please call 1912
0002 Please go for recharge
0008 - OVERLOAD. After switching off some load,
Press O (zero) once. If it occurs frequently visit the
sub-divisional office to increase sanction load.
F) SOME POINTS TO KNOW THAT THE
METER IS DEFECTIVE (CALL 1912)
Meter is defective if:
i)
The display shows
SW-OFF ID 0002, EM-CREDIT/NO CREDIT is high
(like R - 42537).
ii) LED blinks very fast when there is less or no load.
iii) Display shows wrong date and time (call 1912).
Reasons for rejecting voucher code (call 1912)
•
Rejected and Wrong TAR - A 60 digit or 40 digit code
has been missed
•
Duplicate - the code is already entered
•
Incorrect - One digit has been missed or wrongly
entered. Please enter correctly/retry
BASIC CHECK POINTS FOR PREPAID CONSUMERS
1.
2.
3.
4.
Consumers should ensure that the service cable from LT Line
coming to their premises directly enters the Prepaid Meter
installed. This means that there shall not be any Appliance/
Load between the starting point of Service cable from the LT
Line & input of the Prepaid meter.
Wherever Prepaid metering is done and new service cable is to be
provided, charges towards new Service cable are to be borne by
Consumer @ ` 9/meter for which MSPDCL is to provide receipt.
In the Prepaid meter, If a Consumer desires to revise the
connected load then,
The Consumer shall follow the following procedure:
• Submit an application to the Sub-Division Manager along
with consumer details for the connected load which
consumer wants to change to.
• There should be a valid reason for changing the load,
whether it is for a bigger load or a smaller load.
• The Manager’s office will do a field verification. If the
requirement is found feasible, thereafter the upper
load limit in prepaid meter will be accordingly
changed by Manager’s Office.
• Frequent changes of connected load will not be entertained.
If a Consumer has Prepaid meter which is not connected/
lying unused at his/her premises, the same shall be reported
to 1912 without fail (1912- Customer Care Centre contact
number). Non reporting shall be treated as a deliberate
attempt on the part of the Consumer to conceal Government
property in his/her premises, which will attract appropriate
penal provisions under Indian Penal Code.
MSPDCL
New Office: Secured Office Complex
A.T. Road, Imphal West, Manipur
With a mission to provide
assured and reg�lar power supply in
Imphal, MSPDCL is taking up
measures like providing prepay�ent
meters, st�inging of low tension AB
cable net�orks to check theſt of
energ�, improve t�ansparency with
accountabilit� in billing/collection of
energ� charges etc. so that reg�lar
and secure power supply can be given
to all the consumers
MANIPUR STATE POWER DISTRIBUTION COMPANY LIMITED
The following tips on use of prepayment meters installed in
Imphal areas will help in improving the “Secure” made meter
related issues which may come up in the course of usage.
A) DOs AND DON’Ts FOR PREPAID
CONSUMERS





No appliance like MCB, Switches, Changeover etc.
in between main line and prepaid meter
The service line should be laid in open/visible route
Meter shall be installed in a visible and easily
accessible place and height
Proper sealing of meter and meter box is a must
Once prepaid meter is installed and energized, the
consumer shall visit the vending station and get
recharged. For the first time recharge, meter
number and copy of post-paid bill or an agreement
form is required. First time recharge can be done
only in the following four MSPDCL owned Vending
stations for Secure Meter consumers located at:
• Keishampat Electricity Complex;
(For IED-I, IED-III consumers)
• Lamphel near RIMS Electricity complex
opposite Telephone Exchange
(For IED-II consumers)
• Kakwa Electricity Office: (Opening Soon)
(For IED-III consumers)
• Khuman Lampak Electricity Office:
(For IED-IV consumers)
B) PROCEDURE FOR RECHARGE
For the 1st time recharge, the consumer is required to
visit the above mentioned MSPDCL owned vending
stations for simultaneous registration and recharge to
get 3 types of vend codes:
•
•
•
a 60 digit code
a 40 digit code
a 20 digit code
IN CASE OF METERS INSTALLED
ONLY OR SIMPLY HANDED OVER
BUT NOT ACTIVATED,
PLEASE CONTACT THE
FOLLOWING PHONE NO:
CUSTOMER CARE CENTER NUMBER:
1912
ITZ CASH VENDORS
• Indra Devi Jain
Near UCO Bank, Thangal Bazar
9862585097
• Lamphel Medical Store Lamphel, RIMS Road
9436025086
• Mosco Singh
Thangal Bazar, Opp. Axis Bank
9863359887
• Sangai Enterprises
Mantripukhri, Opp. Amway
9862955987
• Gani Tours & Travel
Hafiz Hatta, Minuthong
7085512239
• Maibam Purnajit
Khongnang Pheidekpi, Singjamei
9856933010
• Destiny Enterprises,
Loktak Project, Bishnupur
9856398368
• Samananda Sharma
Lilong
8794589016
• Global Travels
Opp. Jain Mandir, Paona Bazar
9862566370
• Maibam Recharge
Babu Bazar, Kiyam, Thoubal
9856721016
• Inoki Karam
Ningomthong, Pebya Pandit Leikai
9612919296
• Rajkumar Rojit
Keishamthong Elangbam Leikai
9862275177
• S. Thangamba Khaba
Naoriya Pakhang Lakpa
8415925255
• Khwairakpam Gojendro Konjeng Hajari Leikai
8794221891
• Easy Tours & Travels
Keishampat Thokchom Leikai
9856110707
• Pc Enterprises
Kwakeithel Bazar, Rural Bank
8259093544
• Suresh Creative
Nagamapal, Khwai Brahmapur
8258006512
• Luwang Traders
Dinku Road, Near ISBT
8414069849
The said codes will be entered in the meter through the
Freedom Unit (white coloured display unit) when there is
electricity in the meter in the following order
First
* 60 digit code
Second * 40 digit code
Third * 20 digit code
When * is pressed, display will show “Key Code”. It
means it is ready to accept code. After punching the
codes and #, the display shows SENDING, ACCEPTED
ADDED ` .... and normal cycle of display begins. So you
have successfully recharged.
After the first recharge, normal recharge voucher can be
obtained from • MSPDCL owned Vending stations mentioned above
• Online through MSPDCL portal www.mspdcl.com
• ITZ cash vendors
C) PROCESS FOR ONLINE RECHARGE
•
•
•
•
•
•
•
Visit www.mspdcl.com
Click ‘Prepaid recharge secure’
Enter your nine-digit connection number (connection
number is printed on the sixth line of recharge token)
Enter your details and amount of recharge. If sub- division
is not known, please choose any sub-division.
After verifying the details, please proceed to pay.
After successful payment, “generate voucher”
button is to be clicked and get voucher code.
If the voucher generation fails after successful
transaction, it is requested to take a screen shot
before leaving the page. This will be helpful in getting
the voucher code from the division’s office. The
inconvenience will be eliminated soon.
• Dolby Travels
Sagolband Wahengbam Leikai
9089955979
D) SOME USEFUL POINTS FOR
PREPAID CONSUMERS
• Kanglei Mobile
Wangkhei Khunou
9206165475
• Thanjam Sanaton
Khurai Thangjam Leikai
8974021002
•
• Chongtham Dinesh
Langthabal Kunja Awang
9612648398
• Tony, Ningomthong
Kitnapanung Imphal East
9612934120
• S. Sanjoy
Thinungei Mamang Leikai, Bishnupur
9856474938
• Tombimacha General Store Athokpam, Thoubal
9612046041
• Kiran Agency Imphal IBP Khoyathong
9438207375
•
Single phase prepaid meter can go up to emergency
credit of ` 200/- and for three phase up to ` 1000
Meter will not switch off even if the above limit of
credit exceeds between 4 pm and 10 am and also on
Sundays and pre-declared holidays.