Conducting a Candidate Coffee An American Institute of Architects Advocacy Toolkit Introduction Any candidate for elected office wants, and needs, to find venues to connect with voters and potential supporters. Campaigns rely on advertising, direct mail, websites and other media tools to get broad messages out to the voting public, but a different set of tools are required to engage with voters more directly. One of the most effective tools for bringing candidates and voters together in a direct and personal way is the candidate coffee. These events are distinct from, and offer their own advantages to, other candidate engagement venues like fundraisers or debates. In general, a ‘candidate coffee’ refers to a private event hosted by an individual, small group or organization that allows a candidate to meet a small, select group of voters in an informal and personal setting. There are several different variations on the candidate coffee concept. For example, some coffees are specifically aimed at bringing together supporters and potential funders or volunteers for a single candidate. Other coffee events imply no endorsement of a candidate and offer just a forum for getting to know the candidate. Coffees can be organized by motivated individuals without specific reference to any group or organization or they can be hosted directly by an association, civic organization or interest group. Each type of coffee brings its own set of organization and logistical challenges, as well as protocols for hosts, guests, and candidates. Regardless of the format, candidate coffees provide a valuable opportunity to highlight important issues and build long-term political influence. Candidate coffees allow you to encourage candidates for office to support the agenda and interests of architects and AIA. This toolkit will discuss the basic types of candidate coffees, provide guidance on organizing and hosting these events, and offer suggestions for maximizing your impact and the effectiveness of your event. In this document: • Types of Candidate Coffees o Endorsed Candidate Events o Non-Endorsed Candidate Events • Coffee Format • Scheduling and Inviting Candidates • Sample Agenda/Program o Welcome o Candidate Comments o Questions and Answers o Support Pitch o Closing • Planning and Key Considerations o Who’s Hosting? o Endorsement or NonEndorsement? o Who’s Invited? o Venue o Materials and Information o Candidate Expectations o Guest Expectations • Coffee Planning Checklists • Other Considerations Page 1 Types of Candidate Coffees Endorsed Candidate Events As the name implies, the endorsed candidate event is one in which the host is making an explicit statement of support for the invited candidate. The host at an endorsed candidate event would usually provide, or allow the campaign to provide, not only general information about the candidate but also resources that more directly encourage people to contribute time or money to the candidate. It is also typical that the host would make a statement, in opening remarks or writing, in support of the candidate. Coffees, even those where the candidate is being endorsed by the host, are not typically formal fundraisers. Rather, the coffees are opportunities for guests to meet and engage with the candidate without an express or advance request for funding. Be clear with the campaign whether you are hosting a fundraiser (where there is an expectation of raising a specific amount of money) or a coffee (where contributors may ultimately be identified but no dollar amount is required or guaranteed). Keep in mind, however, that campaigns will want contact information for those attending and will usually follow up with guests. For legal and tax code reasons, many organizations are prohibited from making an explicit endorsement of a candidate. However, organizations can encourage members to host candidate coffees in which that individual is endorsing a candidate provided that the organization is not suggesting that a specific candidate be endorsed. Organizations can provide materials related to their issues and agenda for hosts to use in conjunction with a coffee. Discussed below are more ideas about how to train and prepare member hosts. Non-Endorsed Candidate Events For these coffees, hosts are not making any explicit endorsement of a candidate. Instead, the host is simply allowing a candidate to discuss his or her ideas and engage with voters. The host can set groundrules with the campaign staff regarding what sort of materials can be provided and whether fundraising or volunteer recruitment is allowed. As noted above, campaigns will want access to the guest list. Sometimes hosts or organizations running nonendorsement coffees will want to invite both (or multiple) candidates. This can be a very effective way of promoting an issue agenda and encouraging candidates to adopt a position on a topic. However, a coffee is not a debate. Don’t ask both candidates to appear at the same time at the same event. The purpose of the coffee format is conversation in a relaxed and informal setting. If you want candidates for the same office to attend coffees, separate events should be held or the timing managed carefully to avoid overlap. At the same time, unlike media outlets which are required by law to give both candidates equal time, coffee hosts are under no obligation to invite all candidates to attend. Just be mindful that this can often give the impression of implicit support. Page 2 Coffee Format One of the most important things to keep in mind as you plan and structure your event is that the candidate coffee should maximize direct contact and engagement between the candidate and the guests. Typically, you should avoid lengthy presentations in favor of opportunities for dialogue and conversation. While the purpose of the coffee is engagement, the event isn’t purely social. People attending want a chance to learn about the candidate and express their concerns or ideas. Candidates will want to present themselves and their ideas to the guests. This exchange of information and ideas should be facilitated by the agenda and the host. In addition, candidates will want to distribute campaign information and often solicit funds or volunteers. Hosts may also want to have on hand printed materials. Usually, these materials would highlight special issues or policy concerns. These events are called “coffees” for a reason. Typically, some light fare is available. It seems that people naturally engage better when sharing food and drink. That said, this event is neither a full meal nor a reception. Luncheons and dinners with candidates can also be effective but require a greater time commitment from the candidate; usually involve a longer, formal speech; and often involve a larger audience that a coffee. Receptions also usually involve a larger audience than a coffee and carry little expectation among participants that they will have direct contact with a candidate. A key advantage of the candidate coffee format is that the venue, program, and size all promote direct and personal engagement in a relaxed environment. Scheduling and Inviting Candidates campaign. The first step is to make contact with the campaign and send a letter offering to host the coffee and inviting the candidate to attend. You should suggest a target date but indicate flexibility in scheduling based on the candidate’s availability. Expect from the outset that you will have to follow up by phone -- perhaps more than once -- on your letter. Your letter of invitation should contain the following: • • • • • • • • Who is hosting the coffee Who is likely to attend / Who is the target audience Who, if anyone other than the host, is sponsoring the event When and where you propose holding the coffee Acknowledgement of scheduling flexibility If the coffee is part of an endorsement of the candidate If the coffee is designed around a particular issue Request for the candidate to speak (and for how long) After your invitation, you will need to clarify a range of other issues with the campaign staff. See the section below on “Candidate Expectations.” Typically, weekday evenings work well for candidate coffees. Another good option is a morning / breakfast timeframe. While negotiating and confirming an exact date and time for your coffee, go ahead and prepare your invitation list, identify a venue, draft a budget, draft your invitation (except for the date and time), and write a list of all on-site materials you will need. Once you have a confirmed date and time, get out your invitations. Scheduling any events with a candidate during a campaign can be challenging. Your best bet is to start early. Candidates will be most open to attending coffees early in a Page 3 Month Day Year Sample Agenda/Program Coffees, by design, don’t usually feature an extended program. However, you will want to carefully plan an agenda so that you can manage time and message effectively. The most valuable resource for any campaign is a candidate’s time so an agenda will help you better coordinate scheduling. with the staff or candidate. A good agenda will also help you focus on maximizing some of the inherent benefits of the coffee by keeping the audience relatively small, the speeches relatively short, and the information and conversation rich and meaningful. Below is a typical program for a candidate coffee. The entire event can often be conducted in an hour. As a general guideline, it is hard to have an effective event in less than 45 minutes or more than an hour and a half. You will need to provide time at the beginning and end for general mingling and conversation. Be very clear with the campaign when the candidate will arrive and depart. In some cases, the campaign staff may come earlier and stay longer than the candidate. That’s OK. You just want to ensure that you are both respectful of the candidate’s schedule and mindful of maximizing your window of time with the actual candidate. Welcome This is usually done by the host. A good welcome demonstrates appreciation for the candidate, the guests and those who helped support the event. Welcome remarks should also lay out the format for the rest of the coffee. Since you aren’t usually providing any sort of written agenda, it is useful to set people’s expectations. The other primary purpose of introductory remarks is to highlight important issues or set the issue context for the candidate. This is an opportunity to subtly promote your agenda. Of course, if the host is an active supporter, that would be noted here. The welcome also serves as the introduction of the candidate so the host should be prepared with appropriate information for the introduction. A welcome must also be brief. The candidate and the guests will appreciate a succinct, well-prepared opening. Vol. 1 Issue 1 Candidate Comments This portion of the program allows the candidate to make remarks directly to the full assembled audience. The host and the campaign should jointly agree in advance about how long to set aside for these comments. As with all aspects of establishing the format and the program, make sure that the candidate and staff know what to expect. Avoid surprises. Usually, the remarks are fairly brief with most of the time reserved for Q& A and interaction with the audience. Candidate coffees are “off the record” events. So, no media. You want to preserve and enhance the intimate and informal nature of the event and allow everyone -- guests and the candidate -- to be open and candid in conversation. If you have guests who run a blog that focuses on local news or politics, be sure to make it clear whether the coffee is “fair game” for online coverage. If it is, make the campaign aware of that. Questions and Answers The host may want to moderate this but it likely won’t require a great deal of facilitation. The host should ensure that there are questions. This can be done by preparing in advance some questions to ask in the event that there aren’t a lot of immediate questions from the audience. Often people are reluctant to be the first to ask a question but are more likely to engage once others have done so. Hosts may also want to identify some individuals who can be prepared in advance to ask questions. If the group has a specific issue agenda that they hope to promote, well-prepared questions and questioners will be an important part of your advance work. Support Pitch Following audience questions, the candidate will want a chance to close and ask people for their vote ... and likely for their time or money too. If the host is endorsing the candidate, this pitch might also come from the host. If the host or organization isn’t endorsing the candidate, there may be an opportunity for the host to encourage guests to continue their engagement or support for an issue. Page 4 Closing Closing remarks should be very brief. Simply express thanks to the candidate and guests. If people are going to be encouraged to mingle afterwards with the candidate or staff, the closing should expressly open up that part of the event. Planning and Key Considerations Below are some key questions and considerations that need to be addressed in event planning and preparation. Who’s Hosting? It should be clear to everyone involved from the candidate to the guests who is the host of the coffee. The invitations and event material should note the host or hosts. Selecting a host or host committee is important. This person or group will be vital in determining the guest list and, often, the venue. The host does not necessarily need to be a VIP or prominent leader (although those are certainly benefits), but the host does need to be willing to actively engage their network (could be social, professional, community, religious, etc.) in the event and take ownership of the coffee. The host may or may not be fully involved in the planning and coordination, but the expectations for their role should be clear to them and any others working on the event. Sometimes hosts will be more ‘honorary’ and staff or other volunteers will coordinate the event. A second approach is to have the host also serve as the primary organizer and point person for the coffee. For most candidate coffees, it is useful for the host to be fully engaged and involved even if they aren’t handling every aspect of event planning. Hosting a coffee is different from formal fundraisers or events like galas. Given the more personal nature of the event, the host will need to be more actively involved and help set the tone and context for the event. A third alternative is to recruit a small group of hosts. This approach still requires a clear delineation of roles and responsibilities. As with individual hosts, a committee can either be selected to raise the profile of the event or expand the network(s) being tapped for guests or chosen to actually work together on planning the event. Endorsement or Non-Endorsement? As mentioned above, one of the most basic and essential determinations for any candidate coffee is the issue of whether the event is an express endorsement of the candidate or not. Even if an individual candidate is not endorsed, the host(s) and event will usually provide a platform for endorsing or supporting a specific issue or agenda. Regardless of whether the event endorses a candidate or advances an issue, every aspect of the program should convey the desired message and lead people to further action. If the coffee is for a host-endorsed candidate, guests should be provided with ample opportunities to volunteer or contribute during the event. If the event is intended to promote an issue, then the organizer should have on-hand plenty of promotional material supporting the cause. Page 5 Who’s Invited? The guest list should be kept relatively small. Remember, you want people to feel like they’ve had a chance to talk with the candidate and like they were just in a crowd at a rally. The optimal number of guests will vary depending on your venue, but a typical range would be 15 - 25 guests in attendance. (Note that you need to draft a guest list above the targeted number to accommodate people who have conflicts or otherwise cannot attend. You should also plan for a small percentage of people who cancel at the last minute or don’t show up.) Identify people that are likely to want to be actively engaged on behalf of the issue or the candidate. As you think about your guest lists, consider who you want as “audience messengers.” These are individuals who through their questions and interaction can persuasively advance your issue agenda to the candidate or the candidate’s staff. Similarly, you may want to also think about key local ‘influentials’ for your guest list. These presence of influentials signals to the candidate that the reach of your group extends to many other voters. These influentials may be undecided on the candidate. It is okay if there are people in the crowd who aren’t already sold on a candidate. In fact, that’s often part of the point ... to expose people to information that will encourage them to support the candidate that supports your agenda. Manage the RSVP list carefully to ensure that you have firm commitments from people. You want a solid idea of exactly how many people to expect. A good RSVP process with pre-event follow up for guests will also ensure that you avoid the dreaded ‘empty room.’ Venue Location is an important part of setting the right context for the coffee. It should be private and promote comfortable discussion. Often coffees are held in private homes. Of course, sometimes space and audience size will dictate that they be held in a hotel, restaurant or other facility. Your location also sends a message -make sure it is the one you want to convey. In choosing space, keep in mind these do’s and don’ts: Do: • Comfortably accommodate everyone • Allow space for mingling and informal conversation • Accommodate presentations without the need of microphones or other A/V • Seek privacy Don’t: • Use a space with the potential for excessive ambient noise • Use an open space in a restaurant unless it can be closed off • Use microphones or A/V • Choose a space that would make the candidate, the host, or the organization uncomfortable Materials and Information Candidates will usually bring campaign materials to the coffee. Discuss with them in advance what they plan to bring and make sure that you are comfortable with the items and that your space can accommodate them. In addition to materials from the campaign, the host or supporting organization will want to have some information available as well. Don’t forget • Name tags • Sign-in sheet • Acknowledgement of sponsors or volunteers Page 6 Other Ideas • One-page fact sheet on any issue being promoted • Volunteer recruitment sheets (for issue involved or the campaign, if endorsing) • Contribution forms (for issue, PAC, or campaign, if endorsing) • Posters or other visual aids (depending on the issue) • Signs or logos (if sponsored by an organization) • Lapel pins, buttons or stickers (promoting your issue or the campaign, if endorsing) • Voter guides • Voter registration and polling place information Candidate Expectations Managing expectations is a big part of planning and conducting a successful event. The candidate and the candidate’s campaign staff need to know the following: • • • • • • • • • • • • • Who is hosting Who is invited or attending Is it a private (e.g., closed to the media) event Is the candidate being endorsed Will other candidates (even those for other offices) be attending How long do they have to speak Will the event be recorded or photographed What materials will be available to guests What materials can the campaign provide Can they bring contribution forms Will they get a copy of the sign-in sheet or guest contact information Who will be making remarks in addition to the candidate Whether any organizations or individuals - other than the host -- are formal sponsors and related communications can provide useful guidance in what guests should expect. It is especially important that people are informed if there is an expectation that they will make a financial contribution. Almost always, candidate coffees do not carry the expectation of a contribution (unlike a fundraiser event). Invitations should note not only when the event begins but when any remarks are slated to begin since some people will not arrive at the beginning of the event. Guests should know if they are being invited based on a particular issue or membership in an organization. Likewise, it should be obvious to the guest who is hosting or sponsoring the event. Invitations can be formal letters or informal emails. All invitations should include an RSVP. If your event is invitation-only, that should be made clear. Likewise, if you event is an open-invitation that should also be communicated. For open-invite functions, it is best to note that space is limited and RSVPs are strongly encouraged so that you know in advance who’s coming and how to prepare. Open-invites are most commonly used when the event is focused on a neighborhood or membership in a group or organization. No surprises! Avoid any surprises for your guests, the candidate, and the host(s). Of course, not everything can be anticipated in advance, but do your best to make sure that everyone is wellprepared. Focus on preparation and advance communication, particularly with the candidate’s staff. Guest Expectations Just like the candidates, guests at the coffee need to know what to expect. Your invitation Page 7 Coffee Planning Checklists Month Day Year Vol. 1 Issue 1 Budget One of the appealing things about a candidate coffee is that it is an inexpensive, yet high-impact event. Costs are usually minor and relate largely to whatever food and beverage is offered. Again, the food and beverage are intended as means to conversation, not an end in themselves so don’t overspend on extensive food and beverage. Expenses for the event will obviously vary depending on the number of guests. But, these expense items should be part of event budget: Food (appetizers or other light fare) Beverage Food Service supplies Printing or copying of on-site materials Name badges Invitations Post-Event Follow-up Thank you letter to any co-hosts or sponsors Thank you letter to the candidate Follow-up communication (letter, email or phone call) to guests thanking them for attending and reiterating opportunities for on-going involvement Post photos and a brief article on the web or in newsletter (just be sure to inform the campaign that you plan to do so) Follow-up the campaign to provide them with any promised additional information Moderator / Host Responsibilities The exact responsibilities will vary with the requested level of engagement for the host (see discussion above), but here are some suggestions for basic responsibilities: Lend name to invitations Help draft invite list and make personal contacts Contact candidate / campaign staff and issue letter of invitation Conduct or ensure pre-event communication and planning with campaign staff Identify the lead staff person handling the event for the campaign Identify who from the campaign staff will be on-site at the event Make welcome remarks and introduce the candidate Prepare and ask questions during discussion Facilitate conversations and introductions with candidate at the event Make closing comment Assist with post event follow-up and ‘thank yous’ Page 8 Other Considerations Month Day Year Preparing Hosts A well-prepared host is a tremendous asset. Hosts should prepare draft remarks for the introduction and closing, and make time to rehearse in advance. Hosts should spent time examining the RSVP list and think carefully about how people can be introduced to the candidate and how to connect people during the “mingling” elements of the coffee. Hosts should prepare questions in advance and be ready to launch the question and answer discussion. Organizations coordinating and supporting hosts of candidate coffees can assist preparation, particularly with customizable resources (i.e., templates for invitations) and on-site issue materials. Vol. 1 Issue 1 The Non-Candidate Candidate Coffee So, what to do if you can’t get a candidate to appear? Don’t despair; there are actually a number of options that are available to you. Consider asking a campaign aide or surrogate to participate in a coffee. This might be supplemented by a video message from the candidate or even a connection via the web. You can also invite people to come together to discuss the issue and provide information from the campaign. The web has opened up an array of ‘virtual’ options for connecting interested voters and campaigns. So, consider supplementing your coffee with things like pages or “groups” on social networking sites like Facebook. Local blogs and neighborhood email lists can also be good vehicles for linking people to information about candidates and the issues you want the candidate to consider. You can also convene supporters or interested voters for “watch parties” for key events like debates or social gatherings before or after candidate town halls or debates. The American Institute of Architects Government & Community Relations 1735 New York Avenue, NW Washington, DC 20006 202-626-7383 [email protected] www.aia.org/designvote Page 9
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