LEADERSHIP
DEVELOPMENT
Denny Costerison
Executive Director
IASBO
Photos courtesy of
bing.com/images
LEADERSHIP DEVELOPMENT
What are the characteristics of
leader?
1.
2.
3.
4.
5.
________________
________________
________________
________________
________________
a good
6. ________________
7. ________________
8. ________________
9. ________________
10.________________
LEADERSHIP DEVELOPMENT
Positive Characters of Leaders
• Ethics / Morals /
Values
• Integrity
• Honesty
• Listener
• Fair
• Humble
•
•
•
•
•
•
Compassionate
Supportive
Communicator
Motivator
Decisive
Sense of Humor
LEADERSHIP DEVELOPMENT
DEFINITION OF LEADERSHIP
Leadership has been described as
the process of social influence in
which one person can enlist the aid
and support of others in the
accomplishment of a common task.
LEADERSHIP DEVELOPMENT
DEFINITION OF LEADERSHIP
Leadership is ultimately about
creating a way for people to
contribute to making something
extraordinary.
LEADERSHIP DEVELOPMENT
DEFINITION OF LEADERSHIP
Effective leadership is the ability to
successfully integrate and maximize
available resources within the
external and internal environment
for the attainment of organizational
or societal goals.
LEADERSHIP DEVELOPMENT
“ LEADERSHIP . . .
is the ability to decide what has to be
done, and then get people to want to
do it!”
Dwight
Eisenhower
LEADERSHIP DEVELOPMENT
WHAT IS LEFT OUT
OF THESE DEFINITIONS?
When a leader begins to coerce his
followers, he is essentially
abandoning leadership and
embracing dictatorship.
LEADERSHIP DEVELOPMENT
LEADERSHIP DEVELOPMENT
VALUES
“Ability may get you to
the top, but it takes
character to keep you
there.”
-John Wooden
LEADERSHIP DEVELOPMENT
JEFF McCAUSLAND
“The architecture of leadership, all of
theories and guidelines, falls apart without honesty
and integrity. They are the keystones that hold an
organization together.”
“Vision – You have to know where you are going
to be able to state your direction clearly and
concisely. And, you have to care about it
passionately.”
LEADERSHIP DEVELOPMENT
WHO ARE WE LEADING?
GENERATIONS . . .
• Baby Boomers
• Xer’s
• Generation Y or
Millennials
First Baby Boomer
LEADERSHIP DEVELOPMENT
LEADERSHIP TODAY CAN BE A
GENERATIONAL ISSUE
THE WORKFORCE HAS FOUR GENERATIONS:
• WW II generation
(born before 1943)
• Baby Boomers
(born between 1944 & 1963)
• Generation X
(born between 1964 & 1984)
• Gen Y or Millennials
(born between 1985 & 2005)
LEADERSHIP DEVELOPMENT
WHAT YOU ARE IS
YOU WERE WHEN . . .
WHERE
THE BABY BOOM GENERATION (1944 to 1963)
Key Events
1960 Kennedy elected
1962 Cuban missile crisis
1962 John Glenn circles earth
1963 Martin Luther King march
1963 Kennedy assassinated
1965 Troops in Vietnam
1966 Nat’l Orgn. For Women founded
1968 MLK assassinated
1969 Lunar landing
1969 Woodstock
1970 Kent State shootings
Core Values
Optimism
Team orientation
Personal gratification
Health and wellness
Personal growth
Youth
Work
Involvement
LEADERSHIP DEVELOPMENT
WHAT YOU ARE IS
YOU WERE WHEN . . .
WHERE
GENERATION X (1964 to 1984)
Key Events
1970 Women’s liberation protests
1972 Arab terrorists at Olympics
1973 Watergate scandal
1973 Energy crisis
1978 Jonestown suicide
1979 Three Mile Island
1979 Iranian Hostage crisis
1980 John Lennon murdered
1986 Challenger disaster
1988 Lockerbie
1989 Berlin Wall
1992 Rodney King
Core Values
Diversity
Thinking globally
Balance
Technology
Fun
Informality
Self-reliance
Pragmatism
LEADERSHIP DEVELOPMENT
GENERATION X –
APPROACHES TO WORK
DIFFERENT FROM BABY BOOMERS
• Not inclined to make the sacrifices their parents made
for their careers. Emphasize balance b/w work and life.
• 60% of the respondents (out of 2000), say they will not
sacrifice personal time for work.
• Do not plan on staying with one company or staying
within one career during their lifetime.
• Vastly different work ethics. Loves technology. Adopts
new technology quickly and want to be up-to-date.
LEADERSHIP DEVELOPMENT
WHAT DO THEY SAY
EACH OTHER?
ABOUT
X’rs ABOUT BOOMERS
BOOMERS ABOUT X’rs
•
•
•
•
• They’re slackers.
• They are rude and lack
social skills.
• They’re always doing things
their own way, instead of
the prescribed way.
• They spend too much time
on the Internet and e-mail.
• They won’t wait their turn!
They’re self-righteous.
They’re workaholics
They’re too political.
They do a great job of
talking the talk, but they
don’t walk the walk . . .
• Lighten up, it’s only a job!
• They’re clueless.
LEADERSHIP DEVELOPMENT
GENERATION Y –
BORN AFTER 1985
• The Soviet Union never existed.
• Lifetime has always included AIDS.
• Always had an answer machine, cable TV and a
remote control.
• There has always only been one Germany.
• The Simpsons have always been on TV.
LEADERSHIP DEVELOPMENT
•
•
•
•
•
Smoking was never permitted on airplanes.
Never took a swim and thought about Jaws.
Google has always been a verb.
Don’t have a clue how to use a typewriter.
Madden has always been a game, not a Super
Bowl winning coach.
• They have rarely mailed anything using a stamp.
LEADERSHIP DEVELOPMENT
BUT THEY WILL REMEMBER Virginia Tech,
Hurricane Katrina, the Iraq and Afghanistan wars,
the election of the first African-American President,
Columbine, and 9-11.
LEADERSHIP DEVELOPMENT
AND SANDY HOOK . . .
LEADERSHIP DEVELOPMENT
GENERATION Y - 1985 TO 2005
(Millennium Generation)
Strengths
• Collaborative, optimistic,
multitasking, and
technologically savvy
• Confident, team oriented,
and achieving
• Feel pressured
• Expect to give and receive
feedback
Challenges
• Increased need for
supervision and structure
• Lack interpersonal skills
• Impatient
• Set lofty, but often
unrealistic goals
• Entitled???
Bottom line – “confident, self-expressive, liberal, upbeat, and open to change…”
LEADERSHIP DEVELOPMENT
GENERATION Y –
AND THE WORKPLACE
• This is the generation of multi-taskers.
• They have high expectations for themselves.
• They want constant feedback rather than an
annual review.
• Complete comfort with technology.
LEADERSHIP DEVELOPMENT
• Changing jobs is good.
• One out of three is a minority.
• Not shy about trying to change the companies
they work for.
• They want jobs with flexibility – working parttime or full-time at home.
• Want to make their jobs accommodate their
family and personal lives.
• They are like Generation X on steroids.
LEADERSHIP DEVELOPMENT
LBWA – LEADING BY
WANDERING AROUND
Leading is Primarily Paying Attention
Leaders Have the Power of
Effective Listening
LEADERSHIP DEVELOPMENT
Effective Listening
Listening is wanting to hear.
LISTEN
SILENT
“There is a reason God gave you two
ears and one mouth.” Abraham Lincoln
LEADERSHIP DEVELOPMENT
STRAGEGIC ANALYSIS - SWOT
Strengths
Weaknesses
Opportunities
Threats
LEADERSHIP DEVELOPMENT
MAXWELL AND LEADERSHIP
THE 21 IRREFUTABLE LAWS
OF LEADERSHIP
BY JOHN C. MAXWELL
“Follow Them and People Will Follow You”
LEADERSHIP DEVELOPMENT
THE LAW OF NAVIGATION
Anyone Can Steer the Ship, But It
Takes a Leader to Chart the Course
“Failing to prepare is
preparing to fail.”
John Wooden
LEADERSHIP DEVELOPMENT
THE LAW OF NAVIGATION
Constitutional Convention
LEADERSHIP DEVELOPMENT
THE LAW OF NAVIGATION
Leaders of the Constitutional Convention
LEADERSHIP DEVELOPMENT
THE LAW OF NAVIGATION
ANNAPOLIS CONVENTION
• September 11, 1786
• John Dickison of Delaware, Alexander
Hamilton of New York, James Madison of
Virginia and Edmund Randolph of Virginia
• Constitutional Convention
LEADERSHIP DEVELOPMENT
THE LAW OF NAVIGATION
CONSTITUTIONAL CONVENTION
• May 25, 1787 – 55 delegates
• George Washington voted as chairman
• Vow of secrecy
• Virginia Plan – Legislative, Executive and
Judiciary
• Slavery
• Bill of Rights
LEADERSHIP DEVELOPMENT
THE LAW OF NAVIGATION
CONSTITUTIONAL CONVENTION
• Work completed on September 17, 1787
• “Every member of the convention who may
still have objections to the Constitution would,
with me, on this occasion doubt a little of his
own infallibility – and to make manifest our
unanimity – by putting his name to this
instrument.”
-Benjamin Franklin
LEADERSHIP DEVELOPMENT
THE LAW OF NAVIGATION
PREAMBLE TO THE CONSTITUTION
WE THE PEOPLE OF THE UNITED STATES, in
Order to form a more perfect Union, establish
Justice, insure domestic Tranquility, provide for
the common defence, promote the general
Welfare, and secure the Blessings of Liberty to
ourselves and our Posterity, do ordain and
establish this Constitution of the United States
of America.
LEADERSHIP DEVELOPMENT
THE LAW OF PROCESS
Leadership Develops Daily, Not in a Day
“The secret of success in life is for
a man to be ready for his time
when it comes.”
Benjamin Disraeli
LEADERSHIP DEVELOPMENT
THE LAW OF PROCESS
Abraham Lincoln
and the
Emancipation
Proclamation
LEADERSHIP DEVELOPMENT
THE LAW OF PROCESS
Lincoln and the Emancipation Proclamation
• “I am naturally anti-slave. If slavery is not
wrong, nothing is wrong. I cannot remember
when I did not so think, and feel.” May, 1858
• “If I could save the Union without freeing any
slave I would do it … and if I could save it by
freeing some and leaving others alone I would
also do that.” March, 1861
• July 22, 1862 – Lincoln brings Proclamation to
his cabinet.
LEADERSHIP DEVELOPMENT
ANTIETAM - September 17, 1863
GEORGE McCLELLAN
LEADERSHIP DEVELOPMENT
THE LAW OF PROCESS
Lincoln and the Emancipation Proclamation
• Lincoln issues the proclamation on September 22,
1862.
• Proclamation goes into effect on January 1, 1863.
• “…all persons held as slaves within any state or
designated part of a state, the people whereof shall
then be in rebellion against the United States, shall
be then, thenceforward, and forever free.”
• April 8, 1865 – 13th Amendment to the Constitution
abolishing slavery.
LEADERSHIP DEVELOPMENT
THE LAW OF SACRIFICE
A Leader Must Give Up to Go Up.
“When you find yourself in a
position of leadership,
people follow your
every move.”
Lee Iacocca
LEADERSHIP DEVELOPMENT
THE LAW OF SACRIFICE
EUGENE V. DEBS – LABOR CRUSADER
• From Terre Haute, Indiana
• Activist in 1890’s through 1920’s
• Ran 5 times for President for the
Socialist Party
• Spoke against the U.S. involvement
in World War I
• Sentenced to 10 years in prison
LEADERSHIP DEVELOPMENT
THE LAW OF SACRIFICE
EUGENE V. DEBS LEGACY
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•
•
•
•
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8-hour work day
Unemployment benefits
Collective bargaining
Workplace safety
Child labor laws
Minimum wage
LEADERSHIP DEVELOPMENT
THE LAW OF RESPECT
People Naturally Follow Leaders
Stronger Than Themselves
LEADERSHIP DEVELOPMENT
THE LAW OF RESPECT
George Washington and the
Newburgh Conspiracy
LEADERSHIP DEVELOPMENT
THE LAW OF RESPECT
• Washington and the “Newburgh Conspiracy”
• March 15, 1783 – meeting of over 50
Continental Army officers
• “Let me entreat you, gentlemen, on your part,
not to take any measures which, viewed in the
calm light of reason, will lesson the dignity
and sully the glory you have hitherto
maintained; let me request you to rely on the
plighted faith of your country…”
• Mutiny was avoided
LEADERSHIP DEVELOPMENT
THE LAW OF BUY-IN
People Buy-In to the Leader,
Then the Vision
LEADERSHIP DEVELOPMENT
THE LAW OF BUY-IN
Abraham Lincoln and
His Team of Rivals
LEADERSHIP DEVELOPMENT
THE LAW OF BUY-IN
Lincoln and His Team of Rivals
• William Seward (New York Senator), Salmon Chase
(Governor of Ohio), and Edward Bates (elder statesman
from Missouri)
• Gideon Welles, Secretary of the Navy; Montgomery Blair,
Postmaster General; Edwin Stanton, Secretary of War
• Seward became Lincoln’s closest friend and advisor.
• Bates stated that he was unmatched as a leader and very
near being a perfect man.
• Lincoln’s vision, which the Cabinet bought into, was to
protect the Union at any cost.
LEADERSHIP DEVELOPMENT
1968
In the past 100 years, only the
Depression, Pearl Harbor, the
Holocaust and 9-11 have punctured
the national psyche as deeply as
1968.
LEADERSHIP DEVELOPMENT
1968 Major Issues
Vietnam
Assassinations
Elections
Riots
Revolutions
Black Power
Women’s Liberation
Sexual Revolution
Civil Rights Movement
LEADERSHIP DEVELOPMENT
THE LAW OF SOLID GROUND
Trust is the Foundation
of Leadership.
“Glass, china and reputation
are easily cracked, and never
well mended.”
Benjamin Franklin
LEADERSHIP DEVELOPMENT
1967 December
“ It is unbearably hard to fight
a limited war.”
President Lyndon Johnson
“We have reached an important
point where the end begins to
come into view.”
General William Westmoreland,
Commander of the Vietnam Forces
LEADERSHIP DEVELOPMENT
WALTER CRONKITE
FEBRUARY 27, 1968
“With each day in Vietnam, the world
comes closer to cosmic disaster.”
LEADERSHIP DEVELOPMENT
LYNDON B. JOHNSON
MARCH 31, 1968
“I shall not seek, and
I will not accept, the
nomination of my
party for another
term as your
President.”
LEADERSHIP DEVELOPMENT
THE LAW OF E. F. HUTTON
When the Real Leader Speaks,
People Listen
“Some men see things as they are
and say why? I dream
things that never were
and say why not?”
Robert Kennedy
LEADERSHIP DEVELOPMENT
THE LAW OF E. F. HUTTON
Bobby Kennedy
and the
Assassination of
Martin Luther King, Jr.
LEADERSHIP DEVELOPMENT
THE REVEREND
MARTIN LUTHER KING JR.
APRIL 3, 1968
THE NIGHT BEFORE HIS ASSASSINATION
“I’m not worried
about anything.
I’m not fearing
any man.”
LEADERSHIP DEVELOPMENT
LEADERSHIP DEVELOPMENT
LEADERSHIP BEHAVIORS
Learn to avoid:
Learn to achieve:
1.
2.
3.
4.
1.
2.
3.
4.
5.
6.
7.
8.
Faking it only lasts so long.
Little white lies accumulate.
Being two faced.
Hiding bad news for the best of
intentions.
5. Punishing good failures.
6. Letting enthusiasm fizzle.
7. Letting your employees fail.
8. Ignoring the weakest links one
of whom might be you.
9. Delaying until it’s too late.
10. Underestimating your impact
(good or otherwise).
Be authentic.
Be honest.
Be truthful.
Be a good listener.
Empower your team.
Energize your team.
Motivate and develop your team.
Allocate resources for your staff
to succeed.
9. Identify weak links one of whom
might be you and correct it.
10. Underestimating your impact
(good or otherwise).
LEADERSHIP DEVELOPMENT
JOHN QUINCY ADAMS
“If your actions inspire others
to dream more, learn more,
do more and become more,
you are a leader.”
LEADERSHIP DEVELOPMENT