THE CONNECTED VEHICLE SOLUTION
TRACKER
Insight
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Why Choose TRACKER Insight?
TRACKER Insight is a connected car solution providing insurers and brokers with:
• Valuable insights into their customers actual risk profile
• P
roven crash detection to mitigate claim outcomes and maximise
non-fault capture
• V
alue added services to up sell to your customer base and increase
your overall income.
Your customers and business do not need to wait for new vehicles to benefit from
connected car technology. TRACKER Insight delivers that to you today, providing
benefits directly to your bottom line.
Increased Revenues
Reduced Claims Costs
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Leverage underwriter telematics
discounts
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Lower fulfillment cost options
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Gain incremental revenue via
our customer insight and
connected car service
Improve retention via customer
engagement
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Capture driving usage data
Capture driving style via
TRACKER Score
Rapid crash notification
Improved non-fault capture
Data enriched claims
Reinforce desired driving style
via driver feedback
Cross Sell
Sales Conversion
✓
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Upsell Fleet Management as
a bolt-on for Commercial Van
customers
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Branding options to keep
your brand in view
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bCall functionality
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Range of attractive consumer
and fleet value added services
Upsell bolt-on policies enabled
by TRACKER Insight
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Simple driver focused
installation processes
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Rich functionality enhances
attractiveness for private
and commercial customers
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Try before you buy options
TRACKER Insight
TRACKER Insight’s core functionality is split into three
1. Data Capture
TRACKER Insight captures Journey
data using GPS and accelerometer
capabilities. Data is transmitted via the
mobile phone network to TRACKER
using a private & secure infrastructure.
The level and type of data captured is
determined by the hardware platform.
TRACKER Insight supports multiple data
capture platforms (Hydu100, Hydu200, and
the Hydu300) to give flexibility depending
on the preferred customer journey,
functionality and data requirements.
2. Data Analysis
All platforms share the same proven
Data Analysis
Data from each journey is combined
to produce:
•A TRACKER Score showing driving
style for that vehicle
•Events including speeding
and geofence alerts
The TRACKER Score has been constructed
using our 20 years of telematics experience
across many miles and vehicle types. It is
recognised and accepted by a number of
leading insurers. The score is customisable
for your scheme requirements.
TRACKER Insight will also detect crash
events to the vehicle and within seconds
alerts TRACKER to this event – this allows
us to alert appropriate 3rd parties as agreed.
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www.tracker.co.uk
Connected Car Functionality
Do you want to get connected to your
customers (either private or commercial) and
be part of their everyday driving experience to
improve stickiness? TRACKER Insight can offer
categories:
valuable additional services to your customers,
which you can either supply free of charge or
earn additional income from.
3. Data Feedback
TRACKER Insight provides feedback
to individual drivers, fleet managers
and to our clients.
Our clients requirements are often for
bespoke management information
reports that can be uploaded directly
into their own analysis tools, and/or
for the access to the Journey data itself
so that further risk analysis work can be
undertaken. Both of these options are
supported and proven.
Your scheme may require bespoke
driver feedback ranging from;
•No regular driver feedback
but only upon exceptions
•Summary email pushed out
at regular intervals or upon
events being detected
•Web portal via any browser
- Driving Record,
- TRACKER Score,
- Journey Summary list
•Web Portal and smartphone
enabled access
- Driving Record
- TRACKER Score
- Journey Summary List, via MyPlaces
- Connected Car functionality
The connected car functionality supported using
either our smartphone app or via any supported
browser includes;
•Virtual Mechanic – What is your vehicle telling us
about its state of health? Does it have any existing
faults that are not showing up on the vehicle
dashboard but may impair future driving or cost
money? For example, battery charge, oil pressure
or service notifications. Pro-actively work with garage
networks to offer repair services and generate income.
[Note: only available using Hydu200 platform]
•Emergency bCall – Contact friends, family, colleagues
as well as recovery services
•Insurance search – Can display current insurance
details for your customers and allow you to make
pre-renewal retention offers based on driving style
•Stolen Vehicle Tracking – Assist in tracking your
vehicle if stolen
•Find My Vehicle – Show on a map the location of
your vehicle, including the ability to make the location
available to authorised breakdown providers
•Find My Friends – Show on a map location of your
family, friends or colleagues vehicle including
directions to get to them
•EcoScore – Show how well your driving style
is affecting your fuel consumption
•Fuel Saving – How much is your driving style costing
in fuel? What can you change in your driving style to
improve your fuel consumption based on our highly
accurate, patented analytics
•DocumentBox – Store your driving related document
details online (e.g. licence validity, vehicle road fund
and MOT status) to allow instant access if required
and to allow more accurate quoting by the Insurance
Comparison function
•Geo-fencing – Ability to set up alerts if vehicle moves
out of defined area e.g. when on holiday
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How can TRACKER Insight detect crashes?
TRACKER has developed technology
to detect g force impacts to vehicles,
and proven this through actual crash
detection studies at MIRA, the well
respected Motor Industry Research
Association.
Following such a detection TRACKER
offers support by;
• If a high risk injury crash detected then TRACKER will attempt to make contact with
the named contact, and if no contact established will contact the emergency services.
• In all cases including low and medium injury incidents TRACKER will send a report
to the appointed claim handlers, followed shortly after by a full crash report.
This detection is available across the TRACKER Insight product irrespective of which
customer journey is selected.
How can TRACKER Insight
support commercial risks?
TRACKER is a leading fleet management provider with multiple SME
and corporate clients. Fleet management investments are often
aimed at fuel efficiency and vehicle utilisation benefits
but increasingly obtaining further returns on these
investments via insurance premium savings is
an objective of these clients.
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Our fleet management software uses
the same customer journey to
operate TRACKER Evo our entry
level fleet management capability
providing the following rich functionality
for everyday fleet requirements.
•Journey & Mapping
• Journey Playback
• Vehicle Utilisation
• Messaging
• Alerts
• Save & Schedule
• Fleet Manager access
• Driving Style (via TRACKER Score)
• Crash Detection
This allows you to approach your fleet
clients with the same connected offering
as private cars, with the drivers
benefiting from the same functionality.
TRACKER can also support upgrades to
camera enabled fleets through a wide
range of alternative solutions depending
upon the fleets specific requirements.
Which customer journey to select?
TRACKER Insight is not dependent upon which data collection device is
selected for your customers. That is your choice - it will influence the type
of customer fulfilment journey that is experienced as shown below;
Hydu100
• Simplest customer
journey with device
sent in the post and
fixed to a windscreen
•
Operates for over a
month on a single
charge of 1 hour from
vehicle 12V socket
•
Charging reminders
sent to customer
• Anti-tampering
detection
Hydu200
• Simple customer
journey with device
sent in the post and
internet accessible data
on how to connect the
device to the vehicle’s
service port
• Communicates with
the vehicle’s own
management system
and hence is required
for the Virtual Mechanic
functionality
Hydu300
• Professional installed
device for customer
peace of mind using
qualified motor
technicians
• No risk of inadvertent
removal so is the most
certain in capturing
Journey Trip data
• Covertly installed in
vehicle to be the most
effective in supporting
stolen vehicle tracking
functionality
• Able to validate vehicle
condition and driver
documents via installer
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Who are we?
TRACKER is now part of the Tantalum Corporation.
With over 500,000 connected vehicles Tantalum is well placed to support the
next evolution in motor insurance, that of the connected customer for fleet
and private risks. TRACKER is the UK No 1 for Stolen Vehicle Recovery, a top
10 Fleet Management provider and now a mature provider of connected car
technology for insurance.
We are excited that this new ownership structure
will allow us to develop new service offerings to the
insurance industry via TRACKER Insight.
TRACKER Insight
Contact us to find out how we can help you connect to your customers.
0845 604 5998 or email
[email protected]
TRACKER Network (UK) Ltd.
Otter House, Cowley Business Park, High Street, Cowley, Uxbridge, Middlesex UB8 2AD
TRACKER Network (UK) Limited. All rights reserved. TRACKER and the TRACKER logo are registered trademarks of TRACKER Network (UK) Limited © 2015.
TRACKER reserve the right to alter and modify product specifications and pricing without prior notification.