First Quarter 2010 Volume 4, Number 1 https://isgs.external.lmco.com/secure/connect Cover Story Small Wonder, 4 Inside Supporting A Culture of Excellence, 6 Educating Industry and the Community, 11 Seeking Stability, 19 I nsi de First Quarter Volume 4, Number 1 Executive Message The New Reality Performance Running It Right 2 3 Cover Story Small Wonder 4 Human Resources Supporting A Culture of Excellence 6 Finance and Business Operations Small Businesses Make a Large Impact 7 IS&GS-Civil Ensuring Peak Performance 8 Biometrics Made Easier 8 Personas and Prototyping 9 IS&GS-Defense Increasing Control Over Smart Grid Assets 10 Educating Industry and the Community 11 IS&GS-Global Facilitating Tactical Images in Near-Real Time 12 Going Beyond Green 13 IS&GS-Security History in the Making 14 Video on Demand 15 Enterprise Integration Group Settling In 16 Strategic Thinking Maturity Model 17 Readiness & Stability Operations Highlighting Global Excellence 18 Seeking Stability 19 Newsmakers 20 Outreach 22 Ethics A Focus on Compliance in 2010 A Closer Look Connect is a publication highlighting IS&GS business and employee contributions. Readers are invited to share news events with their local Communications contact, including volunteer activities, individual achievements and program accomplishments. Not sure who to contact? Please send your ideas, suggestions and specific news items to the Connect editor-in-chief listed above on this page. For more articles, visit Connect online at https://isgs.external.lmco.com/secure/connect. 24 Produced quarterly and published under the direction of Judy Gan, Vice President of Communications, at 700 North Frederick Ave., Gaithersburg, Md. 20879 Kelly Buckingham, Sr. Manager, Employee Communications Stephanie Epstein, Editor-in-Chief Diane Johnson, Designer John Sechrist, Web Designer Contributors: Michael Friedman, Jan Gottfredsen, Kimberly Jaindl, Matt Kramer, Dorothy Lorence, Meg Manthey, Beth Matthews, Liz Morse, Mark Nelson, John O’Sullivan, Selena Robinson, Barbara Smith and Brad Wolf Photography: Kerry Gilbert, Steve Griffin, Fernando Hernandez, Art Hochberg and Justin Letendre Extra copies may be obtained from Jennifer Adamson, jennifer.adamson @lmco.com or 301-240-5440. Cover Photo: In January, IS&GS introduced IronCladTM, an innovative new technology that shrinks a laptop’s hard drive down to fit on a secure flash drive. First Quarter Executive Message The New Reality Every year, we strive to raise the bar on our performance and the value we deliver to our customers, shareholders and workforce. This year, more than ever, we need to enhance this focus given the “new reality” in our customer environment, reflected in our goals for 2010. First, our customers, ranging from U.S. Defense Secretary Robert Gates to Federal CIO Vivek Kundra, are instituting significant changes in the government technology procurement process to ensure maximum return and value, and to identify non-performing programs. In this era of heightened transparency and scrutiny — which our Chairman and CEO Bob Stevens refers to as “Life in HD” — we must strive for flawless performance across our 3,300 programs. Second, as the growing U.S. federal deficit impacts discretionary expenditures, our customers are being asked to do more with less and are Linda Gooden, Executive Vice President, Information Systems & Global Services focusing on relevant, affordable solutions that can be quickly fielded. It is imperative that we fully our solutions continue to address our customers’ understand and meet all of our cost, schedule and evolving challenges and to inspire and promote other contractual commitments, demonstrate agil- creativity in developing the best solutions. ity in responding to new customer requirements and ensure successful start ups on new programs. Similarly, we must also meet our financial meet our goals and even surpass our customers’ expectations while delivering shareholder value. To commitments to the Corporation and its share- this end, we should seek opportunities to recognize holders. While we continue to grow faster than and celebrate our achievements, whether through the market, we need to balance our top and bottom company-sponsored programs such as the IS&GS line growth to meet expectations for profitability. Celebration of Excellence, Special Recognition By addressing our internal cost structure and or SPOT awards, or informally in our day-to-day affordability, we will not only increase our returns interactions with each other. We must also ensure but also enhance our competitiveness. that we are always acting with the highest degree Finally, the changing customer environment underpins our goal of building A Culture of 2 C on nect If we bring out the best in each other, we can of ethics and integrity. As Vivek Kundra said in a recent interview Excellence, with key tenants of operational with InformationWeek, “Culturally, change is transparency, customer relevancy and innovation. difficult, but that only deepens our resolve in terms Fundamental to this culture is an inclusive of driving forward.” Thank you for everything you environment of trust and collaboration to ensure do to move us forward in serving our customers.★ Per f or m ance First Quarter Running It Right Corporation Focuses Attention on Program Performance early identification of risks. These organizations are Performance Excellence led by President Joe Trench and Program Surveillance led by Vice President Pamela Blow-Mitchell. Performance Excellence helps to aggregate and optimize critical business processes needed to achieve disciplined operations, disciplined growth, reinvention, innovation — and ultimately flawless execution. Program Surveillance provides inde- Lockheed Martin has a strong reputation for pendent program reviews and helps to identify, delivering quality products. Yet our customers’ illuminate and manage risks before they impact intensified focus on affordability and program performance. oversight has sharpened our focus on program performance management — the approach for consistently delivering our outstanding products and services on cost and on schedule. Led by the Corporate Operations and However, running it right takes each and every one us. “A Culture of Excellence is one in which every IS&GS employee takes the initiative to understand how what they do every day contributes to the Program Management office and Senior Vice success of our programs, IS&GS and Lockheed President Mike Joyce, program management Martin,” says Graham. “In addition, every employee leaders from all Business Areas recently launched is encouraged to bring forward innovative ideas, as the “Run It Right” initiative to ensure that all well as any risks on our programs. Lockheed Martin program teams use proven Connect Runs It Right Just like Lockheed Martin programs need to run it right, so do the Functional organizations. IS&GS Communications has streamlined Connect to eliminate inserts so that not only does it reduce cost, but also it enables all IS&GS employees to see the same information. We hope that you enjoy this issue! As a team, I am confident that IS&GS can processes and tools to deliver quality products deliver superior program performance to our and services on time, foster knowledge transfer customers and be a model in this Corporation and continuous improvement, and help the for program performance management.”★ Corporation sustain a competitive advantage in the marketplace. “Without continuous improvement and a disciplined approach to program performance management, we risk winning fewer new programs, possible termination of existing programs, lower award fees and profit ‘de-books’ and losses,” says Bill Graham, IS&GS Deputy Executive Vice President. “Our customers expect us to be able to run programs right, which means effectively managing program scope, schedule and budget.” At IS&GS, we have two dedicated organizations to assist our programs in both our endeavor for superior program performance and in the Employee Resources Performance Excellence: http://pe.isgs.lmco.com Program Surveillance: http://programsurveillance.isgs.lmco.com Corporate Operations & Program Management: http://unityspaces.global.lmco.com/spaces/Corporate_PM CPS-026, Program Performance Management: http://policy.global.lmco.com/p3/lockmart/cps/ice/cps-026.html CPS-070, Program Management: http://policy.global.lmco.com/p3/lockmart/cps/oepm/cps-070.html First Quarter Cover Story Small Wonder Innovative IronCladTM Drives Create Pocket-Sized PCs IronClad drives were born out of an internal research and development (IRAD) project started in 2007 to take cyber security to the edge, where Turning innovative ideas into solid products can networks are most vulnerable. After more than be a challenging and rewarding process, just ask two years of development, teaming and testing, the the IS&GS-Security team that launched the new IS&GS-Security team is ready to bring the product IronCladTM USB drive in January. IronClad is to government agencies and potentially even com- an innovative new mobile computing technology mercial customers. that shrinks a laptop’s hard drive — including the “USB drives are a problem for organizations entire operating system, software applications and trying to manage data at the edge, as opposed files — onto a secure flash drive. to inside their facilities,” says IronClad Business Development Principal Anna Christensen. “If you can make them as secure as your office desktop, then you open up a whole new world of possibilities.” Users who are on-the-go can plug the flash drive into just about any computer or laptop in the world, and have instant, secure access to their own personal desktop and files. The IronClad technology runs the operating system directly off of the flash drive, meaning the user’s files never touch the hard drive of the borrowed computer, and the device leaves no trace that it was ever there. Each IronClad device is fully encrypted and delivers hardware-level protection against today’s most insidious malware threats, including nearly undetectable rootkits. IronClad technology combines patent-pending software from Lockheed Martin with secure USB drives from IronKey, a company in California that “If you can make them as secure as your office desktop, then you open up a whole new world of possibilities.” Anna Christensen 4 C o nn ect C over St or y First Quarter manufactures the drives themselves. IronKey’s drives are rugged, tamper-proof and encrypted. If a drive is ever lost or stolen, IronClad’s network management system can order it to self-destruct next time it is plugged in, erasing all data on the drive. “To the best of our knowledge, there’s no competing product that combines IronKey’s security features with software that allows it to function as a hard drive,” says IronClad Program Manager John Henry. “All you’re doing is borrowing the monitor, keyboard, processor and random access memory (RAM), and the RAM is scrubbed when you remove the drive. Everything you can do from your laptop, you can do from this USB drive.” The IronClad innovation opens the door to many possibilities. For example, frequent business travelers are all too familiar with the airport secu- Plugging In Across Lockheed Martin When the IronClad team demonstrates the technology to employees across Lockheed Martin, their first response (after “How can I get one of those?”) is to start talking about how their customers might be able to use IronClad. “IronClad is ideal for our existing government customers,” says rity practice of taking laptops out of their cases IronClad Deputy Program Manager John Henry. “We’ve already had a to be run through the scanning machine. If you number of great interactions internally about ways IronClad can benefit replace that laptop with a flash drive the size of a our current programs. It’s a great way to show our customers that we stick of gum, then you can you move through the are bringing the full breadth and depth of our innovative technology line quicker, and you also have more space in your to bear for them.” overhead bin. The IronClad team sees the product as being Programs can add IronClad to contracts in a number of ways. IronClad drives are available on Lockheed Martin’s GSA Schedule, especially appealing to organizations with telecom- making it easy for government agencies to buy the drives via the GSA’s muters or workers in the field, such as military technology catalogue. IronClad drives also can be added directly to and intelligence units, law enforcement agencies, existing contracts with customers. emergency responders, as well as those who handle If bought through GSA, IronClad drives cost $350 for the 8GB sensitive information.★ version, and $450 for the 16GB version, plus a $199 service contract For more information, contact Matt Kramer at 703-466-2794, [email protected], or visit www.lockheedmartin.com/products/ironclad per year, per drive. The service cost covers IronClad’s enterprise management system that supports and controls each device. “We’re constantly amazed at the creative ideas that our Lockheed Martin colleagues come up with for applying IronClad within their customer communities,” says Henry. “We’re eager to engage with other programs that have opportunities for making IronClad a part of the technology and services we deliver for their customers.” First Quarter Human Resour ces Supporting A Culture of Excellence A Conversation with IS&GS’ Vice President of Human Resources Q: This past year was a challenging one for companies across the globe. What is your advice to employees for 2010? Cooper: We cannot afford to stand still or focus IS&GS is a diverse organization on our past performance. Our industry is highly that is made up of more than competitive and does not allow for average per- 46,000 employees who are associ- formance or complacency. My best advice is for ated with different Product Lines, employees to imagine themselves as the business Functions and teams within the owner of their role. Owning your role and the organization, supporting different contributions that you make to the organization customers. Engaging and motivat- will foster a commitment to learning and develop- ing this workforce so that we can ment, as well as a personal, vested interest in your collectively improve our perfor- contributions to the IS&GS organization. Every mance, increase profitability and employee’s contributions impact the organization. continue to grow the business is a ▲ Shan Cooper top priority. A key contributor is Q: The last issue of Connect included details on the work that the IS&GS Human the IS&GS 2010 Strategic Plan. What is the Resources team does, in partner- connection between Human Resources and ship with our leaders, to provide the business’ strategy? IS&GS employees with the tools and resources Cooper: The Human Resources team is integral that they need to be successful in their jobs. to advancing the organization and dedicated to Human Resources Vice President Shan Cooper delivering customer value. We are focusing our answers some questions on how her team is help- efforts on delivering both internal and external ing to foster IS&GS’ Culture of Excellence. customer value, as well as supporting an agile workforce. For example, we are working to Q: What is the Human Resources team’s objective provide affordable human capital solutions that address new environmental and business realities. when supporting IS&GS’ Culture of Excellence? Cooper: We are dedicated to growing the next Our team is also leading the organization in ensur- generation of leaders, being enablers to the busi- ing that each and every employee’s contributions ness, serving as stewards of the Lockheed Martin are welcomed and respected at all levels. Our culture and acting as advocates of our people. We employees’ contributions provide IS&GS with its want to support IS&GS’ efforts to foster an envi- competitive strength.★ ronment where talented people have a chance to For more information, contact Stephanie Epstein at 301-240-5631, [email protected]. contribute, develop and be rewarded. Cultivating the cultural intelligence of our organization is also a priority. It is the talent, leadership and culture of our organization that differentiates us from our competitors and will drive us forward. 6 C o nn ect Finance and B usi ness O per at i ons First Quarter Small Businesses Make a Large Impact Partnerships Help Facilitate Innovation and Performance Small businesses are integral to Lockheed Martin’s success. The Global Supply Chain Management team focuses on developing and fostering relationships with a diverse business population for a variety of reasons. “It is important that we leverage small businesses for innovation and performance excellence. The relationship with small business benefits both parties; we get their niche expertise and they get contract opportunities that they may not be able to their ability to win government contracts by ▲ get on their own,” says Supply Chain Management establishing best practices. VIP was so successful Vice President Lee Sorenson. that I have been asked to work with the Chamber IS&GS celebrated Native American Heritage Month by honoring small business advocates across the Corporation. Nancy Deskins, Corporate Director Supplier Diversity, presented IS&GS Supply Chain Management Vice President Lee Sorenson with a Native American 2009 Advocate Award for leading IS&GS’ Supply Chain organization in reaching their Small Disadvantaged Business goal. Additionally, the Business Area honored its 14 Native American 2009 Advocates. These Native American Advocates were recognized for their important role in subcontracting goods and services to federally-recognized Native American tribal companies. Working with a diverse group of small businesses promotes the growth and competitive capabilities of these businesses as they develop the of Commerce team to implement it in Frederick County, Md., as well,” explains Zuccaro. Working with small businesses is a key full scope of business practices needed to grow. IS&GS Supplier Diversity program initiative. Lockheed Martin’s supplier diversity mission is to “It plays a pivotal role in helping us harness and have a world-class program promoting inclusion of leverage the capabilities and customer intimacy small, disadvantaged, woman- and veteran-owned that small business partners bring to the table,” businesses, as well as historically black and tribal says Zuccaro. colleges, universities and minority institutions, in business opportunities. “Small businesses provide IS&GS with the “Working as a team, the IS&GS Supplier Diversity program will continue to address our socioeconomic subcontracting goals by identifying, opportunity to work with locally-based organiza- developing and relying upon the capabilities of all tions that have an interest in the community where types of small businesses,” adds Sorenson. “As a they are located. In addition, small businesses are government contractor, our participation in this the fastest growing segment of the economy,” program is imperative for continued innovation adds Sorenson. and growth. Not only is it good for our business, Outreach efforts help to educate small but also it is a requirement in order to do business businesses on the opportunities that exist with with the government. Look for supplier diversity organizations like IS&GS. For example, IS&GS’ in your organization and keep it in mind when Senior Purchasing Manager John Zuccaro spear- assessing new opportunities where supplier diver- headed the formation of the Veteran Institute for sity can be used.”★ Procurement (VIP) in Montgomery County, Md. For more information, contact Regina Stout at 610-354-3151, [email protected]. “This certification program was designed and intended for veteran-owned businesses to increase Co n n ect 7 First Quarter I S& GS-Civil Ensuring Peak Performance ATOP Team Soars with LM21 The team exceeded all of its performance, budget and scheduling objectives in part because Superb performance in refreshed technology it followed LM21 continuous improvement quality recently captured significant praise for an Advanced assurance initiatives. Technologies and Oceanic Procedures (ATOP) According to FAA ATOP Program Manager team who used LM21 Six Sigma process improve- John Moore, the technology upgrade was “flawless ment practices to help keep the highly complex and noteworthy” because the team took portions project consistently ahead of schedule. of one of two redundant channels offline and then A technology refresh was required in 2009 upgraded that portion of the equipment and soft- for ATOP, the air traffic management system the ware. Meanwhile, the other channel supported live Federal Aviation Administration (FAA) uses to air traffic operations by the controller workforce. guide aircraft across 80 percent of the world’s The process was later reversed while the second managed oceanic routes. ATOP integrates flight channel was upgraded. “It was an incredibly chal- and radar data processing, advanced digital lenging task to completely replace an operational surveillance and communication capabilities, system with no impact to our external customers,” and enhanced controller tool sets. says Moore.★ Biometrics Made Easier NGI Program Reaches First Milestone at the CJIS complex in Clarksburg, W. Va., to replace aging Integrated Automated Fingerprint Identification System Service Provider Work Stations. By late April, more than 800 worksta- Assessing fingerprint tions will be installed at nine locations across the matches just became easier United States. for the analysts and service providers of the Federal milestone, because it was the first thing that was Bureau of Investigation’s developed solely under NGI to go through full (FBI) Criminal Justice development tests and ultimately deployment Information Services (CJIS) Division, thanks throughout the field,” explains NGI Program to the brand new Advanced Technology Work- Director Mike Moore. “The big difference with stations delivered as part of the FBI’s Next these new workstations is an overall improvement Generation Identification (NGI) system. in display quality and the amount of information In December 2009, IS&GS-Civil’s NGI team installed 37 Advanced Technology Workstations 8 C o nn ect “This is the NGI program’s first operational that can be seen at one time.”★ I S& G S- C i vi l First Quarter Personas and Prototyping Designing IT Applications For the Lockheed Martin Usability Center, it is all about walking — or clicking — a mile in someone else’s shoes. The Baltimore, Md.-based team’s mission is to help the Corporation design hardware and software applications with the user in mind. Primarily, they support the Health Solutions’ Social Security Administration (SSA) Agency-Wide Support Services Contract (AWSSC) by creating applications that help deliver benefits to more than 60 million Americans worldwide. “We start with an understanding of the business need, and then consider the needs of the people who are putting their hands on the keyboard,” explains AWSSC Task Manager and User tasks. That way, the team can move pieces around. ▲ Interface Specialist Kathi Kohlmeyer. “There’s a This kind of low-fidelity prototyping is essential lot that goes into human factor engineering — what to developing a common understanding of how the system is expected to do, in what environment an application or system must operate, and leads the system and the user will work, and what other to better high-fidelity prototyping. It also helps applications are required to complete a task. Our reduce development cost by identifying potential job is to get inside users’ heads.” issues early and preventing re-work. Pictured above are members of the Usability Center team. The Usability Center offers project managers a collaborative design curriculum to help guide the design and development process. For more information about the Usability Center, contact Kathi Kohlmeyer at kathleen. [email protected]. Kohlmeyer says the Usability Center has a “Before the first line of code is actually toolkit of techniques and resources to help guide written, we bring people in and ask them, ‘Does application development teams through the col- this work for you? Is the sequence correct?’” says laborative process. Senior Usability Designer Margaret DeYoung. “It’s a lot of coordination,” says Kohlmeyer. “After spending time with the users, we’ll get “We identify the issues up front.” “When you consider how important this together the project team and brief everyone — work is to the American public — the American analysts, programmers, project sponsors — to Consumer Satisfaction Index says that the SSA describe the user group in terms of personas. We Retirement Estimator and iClaim electronic then take those personas and map them to the claims-filing Web sites both received top scores scenarios to help clarify the scope of the system because they are simple to use and provide people and the tasks it must support.” with the information they want — we’re honored Similar to business process flow exercises, For more information, contact Emily Simone at 301-519-5442, [email protected]. to be a partner,” says Kohlmeyer.★ the Usability Center makes good use of flip charts and sticky notes when translating scenarios into Co n n ect 9 First Quarter I S& GS-Def ense Increasing Control Over Smart Grid Assets says Larry Easton, Vice President of the IS&GSDefense Ventures Division. The SEEsuite applications include: SEEload for Distributed Energy Resource Management, SEEview for Smart Grid Situational Awareness and SEEgrid for Integrated Grid Management. The SEEload tool enables utilities and system operators to precisely and easily manage demand response events across an entire distribution network or down to any substation or individual ▲ The Energy team from left: Greg Hinchman, circuit. It also manages distributed energy resources George Karayannis, Gene Turner, Greg Shrack, Sanjeev Nirmalakhandan, Tom Gregory and Russ Birdsey. including electric vehicles or energy storage devices to give utilities greater control over peak system load and renewable energy availability. Integrating operational and business systems Team Launches Command and Control Software Suite to provide customers with near real-time insight across generation, transmission, distribution and customer systems is the primary focus of In an effort to assist our customers with smart the SEEview tool. It allows utilities to sense and grid management, IS&GS-Defense has launched respond quickly to changing market conditions, its SEEsuite™ applications that offer advanced grid disturbances and unplanned changes to their grid management applications to give utilities, generation mix. system operators and defense customers unprecedented insight into, and control over, their smart development, will enable utilities to automate the grid assets. management of their grid assets and to deploy The SEEsuite system combines IS&GS- microgrids to isolate sections of the grid improving Defense’s expertise in systems-of-systems integra- grid stability. It also allows defense customers to tion, service-oriented architectures, cyber security effectively go ‘off-grid’ for enhanced energy secu- and mission-critical systems development with rity during times of natural or man-made disasters. utility-specific functionality. It helps customers “The SEEsuite products are the result of dynamically manage load during times of grid looking at the new challenges and opportunities stress and volatile market prices, integrate and from both the energy provider’s and energy balance load from distributed energy resources, consumer’s perspectives,” says Greg Hinchman, and deploy and manage ‘microgrids’ — portions Principal Computer Systems Analyst for the of the electric grid able to operate independently SEEsuite system. “We see value in harnessing of the overall grid when necessary. our expertise and technologies in command and “We are using advanced information 10 C o nnect The SEEgrid application, currently in advanced control and applying them to the transformation technology to help our customers make the grid of today’s electrical grid to the smart grid of more reliable, more secure and more efficient,” the future.”★ I S& G S- D ef ense First Quarter Educating Industry and the Community IS&GS Sponsors Information Technology Day Event IS&GS-Defense was among the many IS&GS Product Lines that supported the second annual Information Technology (IT) Day on February 4, in Jackson, Miss., to promote education awareness, and encourage networking and collaboration in the industry and local community. The event drew more than 600 people from the surrounding area. With a theme of “Seize Change,” Lockheed Martin, local IT businesses and students discussed current topics in technology, emphasizing the importance of business and IT expanding simultaneously to keep up with a changing environment. Technology demonstrations showcased a wide range of programs, capabilities and advanced technology solutions. Demonstrations included VirtuSphere, Defense Interactive, IRAD projects and IS&GS-Defense’s Army Corps of Engineers- capabilities and the caliber of the small businesses ▲ Information Technology program. and students in attendance.” General Russel L. Honoré, USA (Ret.) presents his keynote speech during the event. He also signed copies of his book for a local vendor. “IT Day was a resounding success,” says Army The day-long event was free and open to the Corps of Engineers ACE-IT initiative Program public. It included an agenda of educational ses- Director Brad Eno. “The combination of Lockheed sions in cyber security, cloud computing and help- Martin, local IT businesses and student attendees ful hints for small businesses and students. More proved to be an invaluable networking and learn- than 150 students packed the Jackson Convention ing experience. I was extremely impressed by the Complex and enjoyed a special session devoted to helping them understand the growing importance of IT in the American economy and gain insight “The combination of Lockheed on readying themselves for future careers. Attendees also participated in a luncheon Martin, local IT businesses and with keynote speaker, Lt. General Russel L. student attendees proved to be Honoré, former commander of Joint Task Force an invaluable networking and after Katrina. His speech “See First, Understand learning experience.” Brad Eno For more information, contact John O’Sullivan at 301-623-4497, john.r.o’[email protected]. First, Act First: Leadership and Preparedness in the 21st Century,” addressed the need for creating a culture of preparedness and seizing change.★ Co n n ect 11 First Quarter I S& GS-Global Facilitating Tactical Images in Near-Real Time Turkish Contract Win Offers Range of Link 16 Services design and implement Link16 operations at national and multinational levels in a timely and efficient way. Link 16 is a type of military tactical data exchange network used by the North Atlantic Treaty Organization (NATO). It is an advanced battlespace data communications system, in which standard specification forms part of the family of allied Tactical Data Links (TDLs). The contract, worth a total of $5.9 million, was won by LMUK IS&GS as the prime contractor to STM, working with Northrop Grumman, to provide a specialist simulation system. LMUK IS&GS will provide basic and advanced TDL and eSMART training; install and license the electronic Systems Management and Requirements Transformation (eSMART) Toolset; and supply proven processes to enable the construction of national and platform-specific documents for Link 16 operations. In addition, a full suite of real-time and non Lockheed Martin UK Information Systems & Global Services (LMUK IS&GS) has announced a contract with Savunma Teknolijileri Muhendislik Ve Ticaret A. S (STM) of Turkey to supply a range of Link 16 services to STM and the Turkish Armed Forces. This five-year contract will enable STM and the Turkish Armed Forces to plan, real-time specialist equipment and software tools from the team, including TIGER, MANDRIL, PUMA and CIVET, will be provided as part of a Synthetic Ground Interoperability Test Environment to simulate the full range of Multifunctional Information Distribution System/ Link 16 and other TDL messages within a LAN/ WAN test and analysis configuration. LMUK IS&GS Vice President and Group “We are delighted to be working with this new customer and to bring our unrivalled experience to bear to help them address their emerging requirements.” Jane Cannon 12 C o nnect Managing Director Jane Cannon says, “The contract with STM and the Turkish Armed Forces is another notable win for us and cements our reputation as the premier provider of Link 16 services and solutions to the international TDL community. We are delighted to be working with this new customer and to bring our unrivalled experience to bear to help them address their emerging requirements.”★ I S& G S- G l obal First Quarter Going Beyond Green Developing a Sustainability Management Solution impressions of the actual impact of an organization’s carbon footprint, whether it involves electrical, water or waste systems. This is largely because Go Green is everywhere. Not only is it pervasive much of the information is in the media, but also it is a requirement for inputted and observed federal government agencies as a result of a recent manually, and it doesn’t Presidential Executive Order. Agencies need to set include a big picture or goals for improving their own sustainability and single version of ground they need to leverage federal purchasing power truth of the entire, inter- to promote environmentally-responsible products connected enterprise.” and technologies, including a requirement that 95 “Traditional green percent of all government procurements must have initiatives such as energy a meaningful sustainability plan by 2012. efficiency measures target To meet this requirement, IS&GS-Global is only 10-15 percent of the drawing on its proven Savi SmartChain® software environmental problems,” platform that is integrated with wireless sensor adds Craig Fitzpatrick, head networks. In addition, the team is working with of IS&GS-Global’s Future the Corporate Technology and Engineering group, Energy Services team. as well as other company-wide teams, to develop “Currently, Sustain- a complete Sustainability Management solution. ability Management has These capabilities, already battle-tested with the ability to save Lockheed international defense forces, can be easily reconfig- Martin businesses, as well ured to address one of the world’s most pressing as our customers, more than issues — the ability to automatically monitor the 20 percent on our energy environmental impact of an organization’s daily bills. Once we combine our use of energy, water and waste. By wirelessly Corporation’s full suite of monitoring such usage from a robust software solutions from data visual- platform, public sector and commercial organiza- ization to Power Tagging tions can more accurately assess their overall to the Space Systems Business Area’s ability to do carbon footprint and how best to minimize its atmospheric carbon density monitoring, we will impact and costs to their operations. be able to do amazing things. We’ll not only be “One of the most critical problems facing the first company to solve the U.S. Government’s Sustainability Management is the ability to have Sustainability Management and verification prob- accurate, timely and network-wide information lem, but we’ll be the only one who can check our about an organization’s operational systems,” math from space.”★ For more information, contact Mark Nelson at 650-316-4872, [email protected]. says IS&GS-Global Director of Strategy and Development Lance Ludman. “Today, much of the information used in Sustainability Management systems is inaccurate, outdated and based on false Co n n ect 13 First Quarter I S& GS-Secur i t y History in the Making Employee Publishes Book on the History of Intelligence, Surveillance and Reconnaissance or readily available. The book includes information not only on the tactical reconnaissance aircraft, The job of a reconnaissance aircraft is but also the often to be a silent eye in the sky, gather- operational users ing crucial data to help decision makers and the location on the ground. IS&GS-Security Program of surviving Manager Paul Wagner, in Goodyear, examples of Ariz., however, wants to share the history the aircraft.” of these quiet heroes. Wagner’s more than ▲ Paul Wagner 40-year experience working in the field of intelligence, surveillance and reconnais- Lockheed Martin for more sance (ISR) inspired him to fill a void in than nine years and is currently a aviation history by researching and writing program manager for Contract and Internal an in-depth history of tactical reconnais- Research and Development programs involving sance aircraft. “Having spent the majority of my Air Force Synthetic Aperture Radar (SAR) imaging technologies. This role has included planning and career in the ISR community, I was frustrated by conducting experiments using airborne SAR the lack of recognition and information available systems, and developing new processing technologies on the mission and the role of tactical recon- and applications. Prior to joining Lockheed naissance in general and tactical reconnaissance Martin, he spent 22 years serving the United aircraft,” Wagner says. “The book is a compre- States Air Force as a Multi-Sensor Image Analyst. hensive history of United States, Allied and In December 2009 “Air Force Tac Recce Non-Allied Air Force tactical reconnaissance Aircraft: NATO and Non-aligned Western aircraft operated in Europe during the Cold War.” European Air Force Tactical Reconnaissance Wagner has spent more than a decade Aircraft of the Cold War (1949-1989)” was collecting information and photographs to tell officially released through the self-publishing this story and, in 2004, began the process of writing, company RoseDog Publishing, Inc. The book is identifying and having the content reviewed also available in hard copy and digital versions by experts. through www.amazon.com.★ “The target audience for the book is military, government and defense industry professionals with an interest in aircraft, ISR systems, and aviation and military historians,” explains Wagner. “I hope the book will also be of interest to aircraft and aircraft model enthusiasts as it 14 C o nnect Wagner has worked for features information not previously published I S& G S- Secur i t y First Quarter Video on Demand Team Delivers Full-Motion Video System to Customer of a suite of high-capacity servers that store and archive video footage from multiple sensors and unmanned aerial vehicles, coupled with a software The U.S. Joint Forces Command is testing a brand system that lets users catalog, tag, search, and new video intelligence system delivered by IS&GSSecurity that will help commanders take better control of the flood of video being generated on the modern battlefield. The Valiant Angel system uses commercial broadcast television technology and Lockheed Martin-developed integration applications to help operators and analyst collect, archive, search, analyze and share full-motion video. This first Valiant Angel system was delivered just over 90 days after contract award. Joint Forces Command awarded a team comprised of Lockheed Martin, Harris Corporation and NetApp a $35 million contract to develop the system in September. The Valiant Angel Network Operations Center and 20 nodes were delivered in early December to the Command’s Joint Intelligence Laboratory, where they have undergone integration testing in advance of a planned deployment to Afghanistan. analyze video clips. For instance, users can search ▲ pressing tactical intelligence challenges,” says the archive for a specific person or vehicle, or they IS&GS-Security Vice President for Spatial can fuse mapping, geospatial and multi-source Solutions Dan Rice. “With so many sensors out intelligence data with video feeds to conduct there generating so much video, it can be over- in-depth analysis. Valiant Angel works with whelming for the user to manage. Joint Forces both archived video and with live, video streams. IS&GS-Security Software Engineer Ian Au, right, gives customers a hands-on experience with Valiant Angel. “Full-motion video is one of today’s most Command recognized early on that this challenge The Valiant Angel system incorporates was in need of an innovative new solution — and tools and technologies from IS&GS-Security’s one that could get into the hands of warfighters AudacityTM video analysis system, Harris Corpor- immediately. We’re proud to be working with ation’s Full-Motion Video Asset Management United States Joint Forces Command to rapidly System (FAMETM), and NetApp’s Data ONTAP turn Valiant Angel from contract award into an high-performance storage technology.★ For more information, contact Matt Kramer at 703-466-2794, [email protected]. operational system.” Once the system completes the testing phase, the team will produce and field several Valiant Angel “nodes” to Afghanistan. Each node consists Co n n ect 15 First Quarter Enterprise I nt egr at i on G r oup Settling In Recent IT Apprentice Graduate Finds Home given the opportunity to take on a stretch assignment,” Corry says. Wolfe worked with Ndrio to gain a better Knowing what career path you understanding of his knowledge base and recom- want to pursue can be a scary mended Ndrio take MATLAB training while thought for a high school student. awaiting clearance. Luckily, Eldi Ndrio already has his plan in place. A recent gradu- began his training in the Advanced Communications ate from the IS&GS’ Information and Wireless Solutions group. Since then, he has Technology (IT) Apprenticeship found his niche developing MATLAB scripts in Program, Ndrio has accepted a support of a communications model for analysis full-time position in the Enterprise of cross polarization and depolarization of radio Integration (EI) Group’s Mission waves through rain. Analysis and Innovation (MA&I) ▲ Eldi Ndrio we learned how to become valued members of a fifth cohort of IT apprentices in diverse team, how to use our individual strengths Valley Forge, Pa., is one example to achieve mission success, and how to complete of a successful non-traditional job assignments successfully and ethically,” Ndrio says. placement for an apprentice. According to Strategic Development program, Esteria Johnson, “Programs like this “I’m truly honored and proud to be a part of the EI Group, where I have the opportunity to work with a wonderful and brilliant group of people.” Led by the Learning and Development one provide opportunities for talented high school organization, Lockheed Martin began the nation’s students in underutilized populations to earn first registered IT Apprenticeship Program in valuable work experience and develop the skills 2002, partnering with the Commonwealth of necessary to position them for meaningful techni- Pennsylvania, the School District of Philadelphia cal careers at Lockheed Martin.” and the Philadelphia Youth Network. Talented Career discussions are an integral part of the high school students enter the program as juniors IT Apprenticeship Program. While having a career and complete two years of intensive training in discussion with Ndrio in 2008, IT Apprenticeship technical, professional and interpersonal skills. Operations Manager Gerri Vattimo learned that The apprentices also receive one year of hands- Ndrio had a strong interest in math. She set up a on job experience under the guidance of veteran mentoring session with MA&I Senior Manager Lockheed Martin employees. Successful IT Rob Corry, who also invited Bob Wolfe, Ph.D., apprentices are offered permanent positions at to join, since he has an expertise in modeling Lockheed Martin and an opportunity to earn a and simulation for communications systems college degree.★ engineering. “Through mentoring, Ndrio’s interest and 16 C o nnect “Throughout the IT Apprenticeship Program, division. Ndrio, a member of the Programs Manager, and co-founder of the For more information, contact Brad Wolf at 610-354-4064, [email protected]. Once he received security clearance, Ndrio aptitude for math were identified, and he was Enterprise I nt egr at i on G r oup First Quarter Strategic Thinking Maturity Model Fostering Employees’ Ability to Drive Strategy How we solve problems, communicate, create partnerships, assess risks and opportunities, and engage the workforce all contribute to successful strategic thinking initiatives. Earlier this year, the EI Group launched the Strategic Thinking Maturity Model to assist employees in improving their strategic thinking skills. Through a blended learning approach of videos, dialogues and case studies, the model aims to cultivate a strategic thinking environment. The model enables employees to become more strategic by examining the concepts that drive business strategy, and it is also an opportunity to share ideas. The model focuses on eight key areas that leadership feels are critical in becoming empowered strategic thinkers, including Soft Skills, Performance, Communications, Partnerships, Systems View, Customer Service, Mission, Vision The interactive model is available on the EI Group’s Learning Strategies Unity space. Each module focuses on key points of strategic thinking in their respective areas, with corresponding videos to facilitate discussions. Guidebooks are also available for download to help leaders and employees chart the course and develop strategic thinking skills.★ and Strategic Plan, and Business and Marketing. Vice President Named for Intelligence Programs Division In January, Jason O’Connor was selected as the new Vice President for the EI Group’s Intelligence Programs Division (IPD). In this role, O’Connor will lead an organization that provides a broad array of systems integration and engineering, information technology and consulting services to the Intelligence Community through the performance of over 30 mission-focused programs. O’Connor is a Full Spectrum Leader with more than 20 years of experience in highly diverse engineering domains. During his career, he has supported intelligence, military and commercial efforts, and, for the past three years, he has served as the Director of IPD’s Enterprise Systems Unit. He is a Lockheed Martin Qualified Program Manager and a Certified Information Systems Architect. O’Connor earned a Bachelor’s of Science degree in Electrical Engineering from Virginia Tech University and a Master’s of Science degree in Telecommunications and Computer Science from George Washington University. First Quarter Readiness & St abi l i t y O per at i ons Highlighting Global Excellence Counter-Narcoterrorism Technology Team Recognized choice for the CNTPO customer and counternarcotics community.” CNTPO Senior Program Manager Todd From Colombia to Afghanistan, the drug trade Spires adds, “The team had outstanding growth promotes the kind of violence and lawlessness over the past year. The fact that Lockheed Martin in which terrorist groups can thrive. For the has been awarded the most task orders and the Department of Defense’s Counter-Narcoterrorism most ceiling value of any CNTPO prime says a Technology Program Office (CNTPO), the man- great deal about our operational performance.” date is straightforward: bring down the narcotics But, as Spires points out, financial metrics do trade and deal a serious blow to international not tell the whole story. The team faced a number terrorism. of challenges, including integrating a new program manager (Spires) and pre-award manager, as well as bringing both up to speed on ID/IQ processes — all the while executing current work and growing the new business. Fortunately, the team itself is both dynamic and solid. “The relationship between the various functions and the operations team is as strong as I’ve seen in my career with Lockheed Martin,” says Spires. As a result of the team’s continued performance excellence, new relationships with strategic customers like the United States Northern Command and the United States Southern Command have flourished and work with traditional CNTPO customers has expanded. Spires also believes that CNTPO work ▲ CNTPO Areas of Operation For more information, contact Leslie Holoweiko at 301-543-5550, [email protected]. 18 C o nnect The Readiness & Stability Operations (RSO) has led to new business for Lockheed Martin. CNTPO team that supports this customer through “The Multi-Sensor Airborne Reconnaissance and an Indefinite Delivery/Indefinite Quantity (ID/IQ) Surveillance System win was another significant vehicle earned the Product Line’s Presidential way business has been expanded under the CNTPO Excellence Award for both truly heroic efforts vehicle,” he notes. “That team, which won a NOVA and achieving terrific results. Award for its efforts, has really helped put the According to RSO Vice President, ID/IQ Solutions Judy Burke, “On a daily basis, the company in an excellent position.” The Global Excellence Award team members CNTPO team communicates clearly, acts ethi- include Todd Spires, Christina Plachinski, Gregory cally and thinks creatively to maintain Lockheed Roe, Sean Leslie, Glenn Keller, Anthony Martino, Martin’s position as the services integrator of Brittany Ericson, Kenneth Majchrzak and Joseph Rotolo.★ Readiness & St abi l i t y O per at i ons First Quarter Seeking Stability Building Security in South Sudan cations assistance to operating riverine crafts to the maintenance of divisional headquarters. Courses such as Non-Commissioned Officer Earlier this decade, a genocide that commanded Training are also made available to the SPLA. In the world’s attention and horror decimated South fact, 41 of the 67 graduates of that training went Sudan, leaving it in a state of such severe instabil- on to complete the team’s Instructor Certification ity that the United Nations and the International Course and to teach basic training themselves, a Criminal Court were compelled to take immediate corrective action. It has taken time and the collaboration of many governments, and multinational bodies, to start making progress in the country. As part of that effort, PAE supports the Department of State in its mission to transform the Sudanese People’s Liberation Army (SPLA) from a largely guerilla force to a functional military, operating under the auspices of the South Sudanese government. “An important element of this transformation focused on developing the physical infrastructure that would allow the SPLA to establish command and control,” says Program Manager Carson Rassie Erasmus Gemignani. The PAE program provided all of the materials, equipment and labor to design and construct the SPLA Divisional Headquarters in the Southern Sudan cities of Duar and Mapel. “We’ve already completed construction on these two military encampments for more than point that fills the team members with pride. “This is what capacity building is all about,” 1,000 personnel — and we’ve completed a fence Operations Support Manager Eric Hodachok says. that surrounds the Southern Sudan Interim “The idea is not to stay forever, but to give them General Headquarters in Juba,” Gemignani the tools.” comments. The team has not stopped there. Led There are also several local nationals who have exceeded performance expectations on their by Gemignani and Project Manager Marcel original assignments — and have been offered other Bahlmann, PAE’s South Sudan team has assisted positions with the company on different projects. in a retrofit of the Mapel headquarters to ensure for locals in the area — and business for in-country operational. vendors,” remarks Gemignani. “It helps us incor- with specific education — from mobile communi- A PAE engineer in South Sudan trains a local national employee. Employing local nationals is a key part of capacity building in challenged overseas areas — and their knowledge benefits the company as well. “This provides competitive job opportunities structural stability, ensuring the headquarters was The PAE team is providing SPLA soldiers ▲ porate critical local knowledge and support into our programs.”★ Co n n ect 19 First Quarter Newsmaker s Software The Enterprise Engineering Intergration Manager Amir Group’s Ken Kazmi received the Van Meter was Asian American elected to the Most Promising National Institute Engineer Award. of Standards and This award is Technology’s presented by the (NIST) Smart Grid Chinese Institute Interoperability of Engineers-USA Panel Governing organization and Board. Van Meter honors outstanding Asian American engineers and was elected based on his knowledge and extensive scientists for their personal achievements, as well experience with high technology industries, includ- as significant contributions in academia, public ing energy and telecommunications. The Smart service and corporate entities. In addition, many Grid Interoperability Panel is a public-private of the recipients bring about monumental break- partnership to support NIST in its endeavor to throughs in science and technology, often with coordinate development of a framework that lasting and global impacts. includes protocols and model standards for information management to achieve interoperability of smart grid devices and systems. New IS&GS Lockheed Martin Fellows and Senior Fellows Announced The Lockheed Martin Fellows Program is a single IS&GS-Civil corporate-wide program to recognize, honor and New Fellows: Mike Glasgow, Melissa Kirven- reward the highest levels of accomplishment in the Brooks, Michael Nance, Sergio Torres, Sagar individual contributor technical career fields. Less Vidyasagar, Elton Witt than one percent of the technical population is Renewed Fellow: Judith Klein selected as Fellows or Senior Fellows. Congratulations to IS&GS 2009 new and renewed Fellows IS&GS-Defense who began three-year terms on January 1, 2010, New Fellows: Jennifer Deang, Joe Gothard, Art giving IS&GS a new total of 78 Fellows and 11 Gower, Russ Johnson, John Noblin, Gary Senior Fellows. Phillis, Dave Richmond, Dan Sullivan Renewed Fellow: John Henderson IS&GS New Senior Fellow: Michael McGuire IS&GS-Security New Fellows: Bob (Bernard) Lewis, Perri Nejib, Chief Technology Office Barry Nutter, Carl Peters, Shawn Riley New Senior Fellow: Conrad Wiser 20 C o nnect New Fellows: Bob Fegan, Kevin Woodward Enterprise Intergration Group Renewed Fellows: Chung-Fu Chang, Gary Mastin, New Fellows: Hal Deering, Carl Garthwaite, Al Piesco Stephen Giacomucci, Ken Myers, Terri Purdy Renewed Fellow: Tim Keller N ew sm aker s First Quarter ▲ Black Engineer of the Year Awards Presented Lockheed Martin Chairman and Chief Executive Officer Robert J. Stevens presents the President’s Award for IT Leadership to IS&GS Program Surveillance Vice President Pamela Blow-Mitchell. IS&GS employees were recently recognized for their achievements in shaping the future of science, technology and engineering. These employees were named Modern Day Technology Leaders and were honored at the Black Engineer of the Year Awards (BEYA) conference, in Baltimore, Md., in February. The BEYA Science, Technology, Engineering and Mathematics Global Competitiveness Conference is a three-day event that offers workshops and professional development seminars. IS&GS award winners include: President’s Award for IT Leadership Pamela Blow-Mitchell IS&GS Program Surveillance 2010 Modern Day Technology Leader Award Ashish Kejriwal IS&GS-Civil Channing Corley IS&GS-Civil Peyton Lassiter IS&GS-Defense Dean Coleman IS&GS-Civil Jason Loveland IS&GS-Security Karen Estelle Dodson IS&GS-Civil Dawna Morningstar IS&GS-Security Frantz Gilbert Dussek IS&GS-Security Integration Group Steven Esposito Enterprise Rakesh Patel Enterprise Integration Group Khalilah Wilkinson IS&GS-Civil Tia Furr IS&GS-Civil Gregory Roberts IS&GS-Security Matthew Harner Enterprise Integration Group IS&GS’ Chief Technology Officer Rick Johnson and IS&GSCivil Vice President Kay Kapoor received the Federal 100 award from Computer Week and the 1105 Government Information Group for contributions to the federal IT community. The Federal 100 award recognizes individuals in government and industry who made significant contributions to the federal information technology community in 2009. This year’s winners, chosen by a select panel of government and industry leaders, include 30 from industry and 70 from the federal government — 42 in civilian agencies and 28 in the defense sector. First Quarter Outreach ▲ Employees in Santa Maria, Calif., collected toys and raised more than $700 dollars to support Toys for Tots during their 3rd Annual Chili Cook Off. ▲ The Outsourcing Desktop Initiative (ODIN) team at Stennis Space Center, Ms., participated in the Second Annual Live United — United Way of South Mississippi Trike Races in November 2009. The ODIN team was the overall winners with Mark Ashley, winning the Feature Race. Simone Crider, also won the fan voted “Favorite Trike Driver” Award. Mark Ashley, Mike Dedeaux, Connie Hulbert, Terri Anderson and Myles Bernard (pictured) advanced to the “Stennis Site Wide Trike Race Finals” in December 2009 where Ashley won second place. The rivaled race competition between Myles Bernard, Lockheed Martin, and Al Watkins, AGT, was also held with Bernard winning back the trike trophy for Lockheed Martin. ▲ Network of Volunteers (NOVA) members in Valley Forge, Pa., participated in the Martin Luther King, Jr. Day of Service at Valley Forge National Historical Park. ▲ IS&GS-Security Northern Virginia Advanced Technical Leadership Program participants collected, wrapped and 22 C o nnect delivered more than 500 presents to INOVA Pediatric Hospital. The team held a party for patients and their families to deliver the gifts and bring some needed holiday cheer. O ut r each First Quarter ▲ The Northern Virginia chapter of the EnVision affinity group collected more than 220 items of clothing to donate to Boaz & Ruth, an organization that provides services to people returning from the Virginia Correctional System. The organization provides halfway homes, clothing, mentoring and job creation to help stabilize the community. The drive is a part of the larger effort the team calls the “Small Acts of Kindness Campaign.” ▲ PAE employees in South Sudan enjoy helping at an orphanage in Juba, where they have donated money, clothing and toys. Pictured is PAE Mission Information Officer Brian Dempsey surrounded by children at the orphanage. ▲ IS&GS employees presented Watkins Mill High School in Montgomery County, Md., and Charles Herbert Flowers High School in Prince George’s County, Md., with checks to support their science, technology, engineering and math programs. Darryl Dortch, Desira Stearns and Sarn Bien-Amie presented a check for $10,000 to the Watkins Mill High School Project Lead the Way (PLTW) program leads (pictured), and Darryl Durst, Rick Williams and Desira Stearns presented a check for $13,000 to the Flowers High School PLTW program leads. Norristown High School in Norristown, Pa., also received a $10,000 PLTW grant. PLTW is a key component of Engineers in the Classroom and Lockheed Martin’s corporate K-12 education outreach strategy. In communities where its employees live and work, the Corporation strategically partners with select PLTW schools to supplement the pre-engineering course-work by closely working with students to provide real-world examples of the curriculum in practice, serving as mentors to students, and acting as industry advisors to PLTW teachers. Co n n ect 23 First Quarter Ethics A Focus on Compliance in 2010 Charging Your Time Compliance Forms the Foundation for a Strong Ethical Culture It is imperative that all employees reaffirm their commitment to accurate and timely Conducting business in accordance with applicable laws, rules and regulations is of the utmost importance to the business and will always be a top priority for IS&GS and Lockheed Martin. To ensure full compliance in this regard, the Corporation’s Business Conduct Compliance Training program requires employees to complete certain courses designed to raise awareness of key topics. The IS&GS Ethics Office recognizes that this requires a significant time commitment on the part of employees. To ensure employees are only taking the courses they need and that add value to the business, a focused effort has been underway to re-baseline compliance training across the Business Area. This effort will ensure the efficient use of our training resources, while still addressing any key risk areas. The end result will be a more focused, streamlined and tailored training plan for employees. Look for a possible change to your Compliance Training Plan. Most importantly, stay engaged and ensure that you complete your required training courses because IS&GS performance depends on full compliance from every employee.★ For more information, contact Joseph Kale at 301-240-7525, [email protected]. 24 C o nnect labor charging. Employees are required from the outset of employment to recognize and strictly practice proper labor charging. This responsibility is an area where we must apply our highest ethical standards, because our reputation and our business depend on it. All employees must follow these basic rules when charging their time: ••Charge what you work. ••Know what you are charging. ••Do not record hours while not working (e.g. breaks, lunch, etc.). ••Enter your time daily. Managers have the added responsibility of ensuring each of their employees has the tools and training necessary to adhere to IS&GS’ labor charging policies and procedures. All employees should complete the Labor Charging course in the Learning Management System. For additional information on IS&GS labor charging practices, please reference SOE-0457 Labor Charging Guidance or contact your manager or Human Resources business partner. ©Copyright 2010, Lockheed Martin Corporation All rights reserved. This publication is printed using vegetable-based inks on paper certified by the Forest Stewardship Council (FSC), a non-profit organization dedicated to ensuring that the world’s forests are sustainably managed. Printed by IS&GS Media Services
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