7. What Our Customers Say
McAlpine Grant Ilco prides itself on delivering outstanding communications
solutions on time, to budget and quality, every time. Delivering a solution
tailored to the clients’ specific requirements, wherever they are, with minimum
disruption to their day-to-day business is extremely important. Here are just a
few of the comments we have received from our customers:
Commenting on MGI rapid response services to keep our cellar-cooling systems
working in numerous pub locations:
“Our pubs contact our helpline directly who in turn contact the MGI
24/7 helpdesk. We never have to get involved as MGI just get things
done when they say they will. For us no news is good news. Also we
have an agreed schedule of rates so we know what we’d expect to
pay at any time.”
-Helen Cockerton, Greene King Brewing & Retailing Limited
Commenting on MGI services to maintain the combined air-conditioning and
heating systems:
“MGI give me straight answers, they are professional, quick, reliable
and responsive. Also they are trustworthy and don’t try to blind us
with science. They are a nice team overall.”
- Maggie Colbeck, Darwin-Grey Limited
Commenting on working with MGI on a day to day basis alongside BMW teams
in order to maintain (rapid response and scheduled services) the Oxford BMW
site:
“We needed a provider that would work with our existing teams and
be on call 24/7. MGI not only met our requirements but they have
become a vital part of the team.”
BMW UK
McAlpine Grant Ilco – January 2015
Business Profile 2015 ver 1
Copyright © 2015 McAlpine Grant Ilco
Issue Number 6/ Page 10