LifeCare
accommodation in high-quality housing
advice and pastoral support to the
for up to four families. While utilising the
disadvantaged men and women living
accommodation, women and children are
in the area, many in decrepit boarding
assisted with counselling, referrals and
houses.
support in a safe, caring environment. The
With a new manager appointed at
second housing complex will be used for
Warilla North Community Centre, located
medium-term accommodation, providing
in the Illawarra, the centre maintains a
transition for up to four families from crisis
strong relationship with all sections of
accommodation to more mainstream
the local community. Programs include
housing over an 18-month period.
breakfast programs for children, education
The new facilities represent a further step
and homework support for youth, mobile
in BCS’ growing commitment to addressing
playgroups and budgeting assistance for
domestic violence issues in the community,
parents.
with other services including counselling
In an area where there are four
and practical support for victims, along with
generations of unemployment, the centre is
innovative small-group programs for the
providing hope to the young and old alike.
perpetrators of violence to own their need for
behaviour change.
BCS continues to provide medium-term
accommodation for homeless families in
Sydney’s west and the Northern Rivers and
hopes to grow its supported accommodation
base in the future.
The Crystal Street Community Shop in
Petersham has continued to offer clothing,
food parcels, house essentials, referral
BCS Annual Report 07
19
LifeCare
Ross
Warilla North Community
Centre Manager
BCS Warilla North Community Centre,
located in the Illawarra, is the venue for 15
different community programs including
four playgroups, one of which supports
women and their children of culturally and
linguistically diverse backgrounds.
20
BCS Annual Report 07
“We’re about building a strong sense of
community that is vibrant and positive about
its future. The Community Centre creatively
engages with people and gives them a safe
place to be.”
BCS Annual Report 07
21
Our Staff
Our
Staff
Developing our most
significant asset
As an organisation committed to passionate
and innovative Christian care, BCS
recognises our most significant asset is our
staff. We have identified a strategic priority
of growing as an “employer of choice”,
providing staff with high-quality training,
leadership development opportunities and
flexible work practices.
22
BCS Annual Report 07
Our Staff
A major change, which has had a positive
decisions about opportunities for improvement.
impact on staff development over the past year,
All divisions will use the CI System to guide
has been the finalisation of the regionalisation
and monitor projects and the CI processes will
restructure in the Aged and Community
provide practical tools and resources for staff
Division. The improved operational structure,
to implement changes which lead to improved
completed in June, has allowed the five new
service. Forty-two staff were trained to be CI
regions to increase their local decision-making
Champions through SAI Global training.
capacity, while providing for operational
support for future growth.
In addition to the appointment of the five
With the number of female staff at BCS
reaching 84.5 percent, BCS was elated to be
announced as a 2007 Employer of Choice for
Regional Managers outlined in the last Annual
Women, by the Federal Government’s Equal
Report, the following positions were appointed
Opportunity for Women in the Workplace
in each region:
Agency (EOWA). One of only 130 organisations
• Business and Finance Manager (and in
support, Assistant Accountants)
• Community Services Manager
• Education and Continuous Improvement
Manager
across the nation to be selected, this citation
signifies that BCS recognises and advances
women in the workplace.
BCS’ belief in and commitment to providing
older Australians, family and children with the
utmost level of protection and care saw us
• Client Relations Manager
complete police background checks on all
• Property and Services Manager (excepting
3500 staff and our 1000 volunteers.
the Northern Rivers region).
Along with the Executive Care Managers
(in each residential aged care facility), these
managers make up the senior management
team in each region.
A regionalisation video was completed
and distributed to staff to introduce the five
Regional Managers and communicate how
and why the changes would be put into place.
We will continue to evaluate the regionalisation
process and its outcomes over the next 12
months.
In a further organisational improvement a
new division - Strategic Development – was
established during the past financial year. Led
by General Manager, Mr Mike Furner, the new
division oversees Research and Development,
Property and Development, Continuous
Improvement, Dementia Framework, XaptCare
and the BCS Service Delivery Model.
Continuous Improvement (CI) was
cemented as a key focus for BCS over the past
year, with the launch of the BCS CI System. CI
is an essential part of our ministry and work,
as each employee strives to serve people and
make that service a positive experience. The
CI Steering Committee has been charged with
the tasks of evaluating, prioritising and making
The Department of Ageing, Disability and
Home Care is responsible for monitoring
service delivery to older people, people with a
disability and their carers and thus established
the Integrated Monitoring Framework. At the
time of assessment, we were rated the number
one organisation, showing professionalism,
quality and meeting all requirements above
expectation.
The first phase of the Kronos system
rollout was completed, with all residential
aged care facilities using the finger-scanning
technology to record time and attendance of
staff. The Kronos system is providing a more
accurate interpretation of the industrial awards
and therefore further accuracy of staff salary
payments. In the future, we will be able to use
Kronos to transform rostering procedures and
more efficiently roster staff.
As part of BCS’ commitment to excellence,
350 of our staff were invited to participate in
the Business Excellence Indicator Survey
(67 percent response rate), conducted in
partnership with SAI Global. Participants were
given the opportunity to voice their perspective
on the organisation’s performance, while
identifying areas for improvement, using the
seven categories of the Australian Business
Excellence Framework.
BCS Annual Report 07
23
Our Staff
Our staff ranked BCS as achieving
conducted by BCS educators across our
excellence in the ‘people’ category, and
facilities and programs with 437 Registered
approaching excellence in the following
Nurses attending training on clinical and team
categories;
leadership and change management.
• leadership
BCS’ first in-house training packages for
• strategy and planning
community aged care were developed and
• knowledge and information
include PowerPoint presentations, quizzes, self-
• customer and market focus
directed learning and an evaluation mechanism.
• innovation
Topics studied include duty of care, home-food
• quality and improvement
safety, brain injury, infection control and sensory
• success and sustainability
disabilities.
Areas requiring improvement were
of Attainment in Dementia, through training in
Another 215 BCS staff achieved a Certificate
presented to the BCS Executive Leadership
partnership with Hammond Care Group, while
Team, who subsequently identified nine priority
BCS develops its own Dementia Competency
areas to be workshopped and filtered into the
Course so that we can continue to provide in-
regional and divisional business plans.
house training.
BCS continues to set the standard for
The BCS OH&S team again invited BCS
employee development and training, with the
facilities and programs to submit entries for the
Organisation and Employee Development
Innovative Solutions competition. Submissions
Division (OED) ensuring we have a flexible,
needed to demonstrate a system of improving
resilient, competent and well-trained workforce
employee safety or a risk management approach
to meet the changing and diverse needs of the
to a hazard in the workplace, consultation with
community we serve.
employees and promote teamwork.
New OED initiatives, focusing on staff, were
introduced to ensure BCS is able to compete in
implemented a health and wellness program,
an industry facing an ageing population and a
while George Forbes House, in Queanbeyan,
tightening labour force.
designed a bed-moving trolley to reduce the
The BCS Leadership Development Program
was formulated to strengthen leadership
capabilities while aligning leadership principles
movement of the trolley through the building.
During the course of the year, the BCS Crisis
to our mission and values. The program
includes a 360 degree leadership behaviour
flooding in the Hunter Region and Central Coast
survey and profile, which is completed by
impacting a number of our facilities. Despite
course participants. The first module, ‘BCS
dangerous circumstances and some property
Vision, Mission, Values and Culture’ will be
damage, no staff or clients were injured and staff
completed by 112 managers by the end of
were congratulated by the Executive Leadership
June 2008.
Team and The Board for their “beyond the call of
Newcastle and rolled out across residential
duty” response.
Our staff at Carey Gardens Centre for Aged
aged care to give staff without computers
Care in Canberra, supported by regional and
access to the BCS intranet, to download
Support Services staff, also demonstrated a high
policies, procedures and news items. The
level of care, professionalism and sensitivity
kiosks simultaneously promote and improve
in the way they responded to a fire at the
computer literacy and confidence for our staff
centre. The incident, which caused concern for
members that do not regularly use computers.
residents and families, also drew the attention
of the local media. In each of these situations,
During the year, 138 staff members
graduated with a Certificate II, III or IV in Aged
Care Work, while 452 staff members attended
human resources training courses, such as
Risk Management or Workplace Assessor.
More than 40,000 hours of training was
BCS Annual Report 07
risk of manual handling injury and enable easier
Plan was put to the test, with severe storms and
Staff computer kiosks were launched in
24
The BCS Community Centre – Central Coast
the BCS Crisis Plan proved to be very effective
in assisting staff to respond to emergency
situations. Staff were again congratulated by the
Executive Leadership Team and The Board.
Our Staff
Alison
Community Field Worker
“When I knock on the front door of
a client’s home, I know I may be the
only person they will see and chat with
that day and so that makes the job
special …
And when I go home at the end of the
day, it’s nice to know that I have made
some practical difference in the life of
another person. That makes it more
than a job … I love what I do!”
BCS Annual Report 07
25
Our Volunteers
Our
Volunteers
Making a difference …
Volunteers are integral and valued members
of the BCS team. As such we are committed
to providing an environment that supports
training and that matches the volunteer’s skills
and interest with suitable volunteering roles.
(Strategic Plan 2008-2012)
26
BCS Annual Report 07
Our Volunteers
BCS has a rich and vibrant heritage of
activities include a garage sale and Christmas
volunteerism. The legacy of this heritage
hamper drive. Sercom, which stands for
continues to run deeply within our organisation,
Service to the Community, raise valuable funds
expressed daily in the tireless dedication of
for BCS programs and services.
over 1,000 volunteers who serve and make
Last Christmas, Sercom packed and
a real difference to the lives of residents and
distributed over 600 Christmas hampers,
clients.
brightening the lives of individuals and families
The support that volunteers give to our
at Christmas. The hamper preparation, which
professional staff throughout our many facilities
residents of Willandra Village assist with, takes
and programs enables us to extend the reach
months of planning and dedication, and serves
of our services. Volunteers remain a valued and
as a valuable BCS witness.
central part of all that we do, with volunteers
The Illawarra-based Figtree Anglican
involved in (among many other programs):
Church youth group descended upon Darcy
Community visitation | Activity programs
| Outings | Entertainment | Pet therapy |
Fundraising | Ministry | Advisory committees
The demands of people’s working and
House during November. Armed with paint,
plants and a great deal of enthusiasm, the
team worked tirelessly throughout the day
landscaping and replanting the garden,
painting the building inside and out, and
family lives continues to increase, which
making Darcy House even more welcoming
provides challenges to the many organisations
to all who visit the service. Local young adults
involving volunteers including BCS. This has
in the Campbelltown area also assisted in a
led organisations to provide more flexibility
gardening makeover at the former Chisholm
in the way the community can get involved in
Crisis Program location.
voluntary activities. The future of volunteering
will see a greater emphasis on:
Volunteers from Port Kembla Baptist have
provided much needed meals to Darcy House
throughout the year, preparing up to 100 frozen
• Short term volunteering – volunteering with a
defined start and end date
• Episodic volunteering – occasional
volunteering with one organisation (e.g. for
events)
• One-off volunteering – a one-off volunteering
experience
• Virtual volunteering – volunteering from
home, perhaps using the internet or
telephone to communicate with the
organisation or clients (Louise Mitchell
– Australian Journal on Volunteering, Volume
11, Number 1, 2006)
meals every second month for clients.
As part of the Employee Volunteering
Program, Support Services staff at Epping have
had opportunities to help out at our facilities,
programs or events. Highlights from this year
included staff assisting with cooking a BBQ
lunch for residents at Hayfield Court.
In advance of the opening of Willmette
Cottage, a 24-hour respite care centre in
Carlingford, Support Services staff and
families volunteered “backyard blitz” style.
Volunteers cleaned out the front yard and
gardens, clearing out the overgrown garden
and rubbish, as well as other maintenance
work. Support Services staff also assisted with
One of BCS’ long-serving volunteer groups
is Sercom, the BCS men’s auxiliary. Annual
the relocation process of residents to the new
Shalom Centre for Aged Care.
The demands of people’s working and family lives continues
to increase, which provides challenges to the many
organisations involving volunteers including BCS. This has
led organisations to provide more flexibility in the way the
community can get involved in voluntary activities.
BCS Annual Report 07
27
Our Volunteers
John
Vo l u n t e e r John, a volunteer bus driver at
Aminya, is one of a team of 1000
dedicated volunteers who serve BCS
and make a real difference in the lives
of our residents and clients on a daily
basis. Volunteers express Christ’s love
in a myriad of practical ways and BCS
thanks God for their caring hearts.
28
BCS Annual Report 07
Our Honorary Life Members
Our Honorary
Life Members
Secretary Emeritus
Mr Ron Robertson
Honorary Life Members Year of Award
Janet Abrahamffy
2004
Dorothy Baker
2003
Nancy Beach
2006
Gladys Bergersen 2002
Stanley Cameron
1990
Joy Cameron
2005
Betty Checkley
2000
Betty Clissold
2007
Lola Cousemacker
1997
Margery Field
1997
Douglas Furniss
2007
Roy Gilchrist
2003
Alan Goss
2004
Dorothy Henderson
1992
Shirley Ives
1992
Barbara Jones
1999
Keith Lindner
1997
Shirley Lindner
1997
James Mallice
2004
Clarice Mangelsdorf
1999
Donald McGregor
2006
Allan Palmer
2004
Ailsa Parsons
1999
Roger Peffer
2001
Allan Stanley Richards
1997
Ronald George Robertson
1984
Grace van der Kooi
2005
Peg Warman
2004
BCS Annual Report 07
29
30
BCS Annual Report 07
Community Relations & Fundraising
Our Corporate, Government and Volunteer
Supporters
BCS Foundation
Milton Corporation Foundation
National Rugby League
Unilever Australasia
Wesley Aged Persons Foundation
Westpac Banking Corporation
Federal Department of Family and
Community Services
Federal Department of Health and Ageing
Federal Department of Veterans Affairs
NSW Department of Ageing, Disability and
Home Care
NSW Department of Community Services
NSW Ministry of Transport
ACT Department of Disability, Housing and
Community Services
ACT Department of Health
Friends of Caloola
Friends of Carey Gardens
Friends of Kularoo
Friends of Warabrook
Morling Lodge Auxiliary
Partners in Care Illawarra Branch
Partners in Care Macathur Branch
Partners in Care The Hills Branch
Partners in Care Western Branch
Sercom
Our Age Friendly Home Supporters
Arredorama
Botany Bay Productions
Bunnings Group Ltd
Castle Hill Concrete
Cisco
Clipsal
Coordinated Landscapes
CTI
Fisher and Paykel
Ginns Electrical
Hy-Tec Industries Pty Ltd
Jag Floors
JR Turk
Lindy Lean-HLS Pty Ltd
Pressalit
Reefway Waste
Stanton Dahl
Tailored Property Solutions
Tom Kennedy Interiors
Veio
Wattyl Paint
Zadro Constructions Pty Ltd
Building
Our Profile
Supporting our Ministries
As BCS continues to grow so does the demand for
promotional, marketing, media and fundraising activities,
overseen by the Community Relations Unit (CRU).
During the past year BCS strategically
BCS publications were given a face-lift,
reviewed its branding and this led to the
including Review, Connecting and Trust. A new
development of a new, more dynamic brand,
publication for Christian women, Virtue, was
including logo, the use of the name “BCS”,
launched during the past year.
a more consistent look to BCS promotional
Throughout the past year, BCS staff and
material and building the profile of our
supporters have been involved in a number of
website “http://www.bcs.org.au”. This process
fundraising activities.
will continue over the next year, with the
The first BCS Soup Day, sponsored by
development of a new tag-line and strategies to
Unilever, the makers of Continental Cup-a-Soup,
build the “BCS name” in the wider community.
was launched in July 2006 and raised $32,000
With the new regional structure in Aged
for BCS LifeCare Services. The fundraising
and Community Care, the CRU worked closely
event was supported by our programs and
with the Regional Client Relations Managers,
facilities, along with Baptist Churches and the
combining experience and knowledge to raise
National Rugby League.
our profile in the regions, develop marketing
Throughout the year, we have accepted
plans, increase advertising and develop new
with thanks, gifts from donors, residents and
exhibition resources.
their families and estates. Please consider
New staff appointments were made in
donating to the BCS Foundation, where your
the Unit to allow for a more proactive media
gift will be invested and the associated income
strategy to be developed and the CRU has
provided to us, to support and fund further
worked closely with the CEO and other
LifeCare Services programs.
senior staff in seeking to cultivate key media
relationships. New media protocols were also
developed and the Executive Leadership Team
undertook media and crisis training.
The CRU also was given responsibility to
develop new initiatives aimed at strengthening
church relationships, as identified in the BCS
Strategic Plan, and reported on in the Christian
Motivations section of this report.
BCS Annual Report 07
31
Mark Speechly
Procurement Manager
Financial Matters
Financial Matters
Introduction
Government Funding
Organisations need to generate a surplus
The Company would like to acknowledge the
(or profit) in order to remain financially
following Government Departments which
viable. At the very least, the existing income
fund programs that the Company conducts.
generating assets will have to be replaced
in the future at substantially increased
Commonwealth
prices. An expanding organisation also
• Department of Health & Ageing
needs an increased and more efficient
asset base as well as investment into better
systems and resources to ensure its future.
The pressures translate into a heightened
need to deliver surpluses from some of its
activities. For Baptist Community Services
– NSW & ACT (‘BCS’), a Public Benevolent
Institution, this is critical to its long term
future.
• Department of Veterans’ Affairs
• Department of Families, Community
Services & Indigenous Affairs
State of New South Wales
• Department of Community Services
• Department of Ageing, Disability &
Home Care
• Department of Health (Through various Area
Health Services)
The Financial Year in Review
In 2006/07, BCS reported a surplus from
ordinary activities of $7M compared to $6M
in the previous financial year.
Our income has grown by $16.1M
(12%) in the financial year, whilst our
expenditure has increased by $15.6M
• Ministry of Transport
• Department of Corrective Services
Australian Capital Territory
• Department of Health
• Department of Disability, Housing &
Community Services
(12%). BCS has reported this year for
the second time in accordance with the
Australian equivalents to International
Financial Reporting Standards (AIFRS).
Further analysis of the financial results
is contained in the tables and charts on the
following pages. The financial information
in this Report has mainly been extracted
from the Financial Report 2007 (i.e. the
year ended 30 June 2007 statutory financial
statements of Baptist Community Services
- NSW & ACT) which has been audited by
KPMG without qualification. Certain income
and expenditure items within the analysis
are from our own records.
32
BCS Annual Report 07
BCS Care Call
After nine years of operation, BCS’ personal
alarm and emergency response service arm,
Care Call, continues to grow at a steady rate
with client growth.
Care Call staff operators are trained to
anticipate and handle emergency situations
which are often life threatening. Our staff
offer comfort and reassurance to vulnerable
people who live alone, and when immediate
assistance is needed due to a fall or illness,
our staff contact the appropriate family
member or emergency service.
Summary Financial Report
Fo r t h e y e a r e n d e d 3 0 J u n e 2 0 0 7
The Results of our Efforts
$ MILLIONS
Surplus for the year
2006/07
2006/07
2005/06
7
6
Income >
$ MILLIONS
Income:
2006/07
2005/06
Government Subsidies
100
89
Fees from Residents & Clients
30
28
Retention Income
5
5
Donations & Legacies
1
2
Other Income (Inc Asset Disposals)
11
8
147
132
8
7
155
139
Total Revenue
Financing Income
Total Income
2006/07
Expenditure >
$ MILLIONS
Expenditure:
150
120
2006/07
2005/06
Staff Costs
106
97
150
Property Expenses (Inc Depreciation)
18
16
Catering & Housekeeping Expenses
15
13
Other Expenses (Inc Asset Disposals)
120
9
7
148
133
Total Expenditure
90
90
60
60
30
30
BCS Annual Report 07
33
Summary Financial Report
For the year ended 30 June 2007
2006/07
We Own
What We Own and What We Owe
$ MILLIONS
We Own:
2006/07
2005/06
Property Plant & Equipment
158
148
Investments & Cash
134
120
Debtors & Other Assets
17
16
309
284
Total Assets
$ MILLIONS
2006/07
We Owe
150
We Owe:
2006/07
2005/06
Resident Bonds & Loans
146
130
Leave Provisions
15
13
Creditors & Other Liabilities
19
19
Total Liabilities
180
162
Total Net Assets
129
122
120
90
60
30
This information is mainly an extract
from the audited financial statements,
a copy of which is available from the
Company Secretary upon request.
0
34
BCS Annual Report 07
Summary Financial Report
Fo r t h e y e a r e n d e d 3 0 J u n e 2 0 0 7
The Parts of our
Organisation
150
150
150
150
120
120
120
120
90
90
90
90
60
60
60
60
30
30
30
30
0
0
Income>
Expenditure>
0
0
$ MILLIONS
$ MILLIONS
Income Parts:
Expenditure Parts:
Residential & Community Aged Care
Family & Community and Other Services
Total Income
2006/07
2005/06
143
130
12
9
155
139
Residential & Community Aged Care
Family & Community and Other Services
Total Expenditure
2006/07
2005/06
136
125
12
8
148
133
‘Other Services’ includes BCS Catering Solutions and BCS Care Call
BCS Annual Report 07
35
Kevin Leek
Retired Investment Manager
Board member from September 1978 • Member of Audit & Finance Committee from
February 2000 • Trustee of BCS Foundation • Director of BCS Foundation Pty. Limited •
Member of Castle Hill Baptist Church
Gary Lear
MBA
Management Consultant
Board member from June 2007 • Member of Dural Baptist Church
Alan Rice AM
BA MEd PhD FACE FACEL JP
Professor of Educational Policies & Management
Dean of the Australian Centre for Education Studies, Macquarie
University • Board member from November 2000 • Was a
member of the Audit & Finance Committee from December
2001 to November 2005 • Trustee of BCS Foundation •
Director of BCS Foundation Pty. Limited • Director of Bedford
College • National Director, Life Education Australia • Member
of Baulkham Hills Baptist Church
Paul Watkins
BSc (Arch) BArch (Hons)
Managing Director, Property Development
& Construction Company
Board member from July 2001 • Member of Castle Hill
Baptist Church
Cathy Ellis
BNursing, MA (Christian Studies)
Health Policy Analyst
Studying Master of Business Administration • Board member from
May 2005 • Member of Audit & Finance Committee from November
2005 • Member of Brindabella Baptist Church
Judith Carpenter
BA TCert MIMCA
Human Resources Consultant
Board member from July 2002 • Member of the Remuneration & Performance
Committee from May 2003 • Member of Petersham Baptist Church
Corinne Glasby
B Ec, FIAA
Corporate Actuary, Valuations and Capital Planning
Board member from June 2007 • Member of Epping Baptist Church
36
BCS Annual Report 07
Our Board of Directors
Ruth Wilson
BSocStud JP
Social Worker
Board member from November 2000 • Deputy Chairman from December 2001 • Member of
Heathcote-Engadine Baptist Church
John Church
FFin FCIS FAICD
Solicitor, Public Notary & Company Director
Board member from September 1984 • Chairman of the Board from
December 2001 • Member of the Remuneration & Performance
Committee from July 2000 and Chairman from December 2001 to July
2004 and from November 2005 to present • Trustee of BCS Foundation •
Director of BCS Foundation Pty. Limited • Consultant to Church & Grace •
Director of Milton Corporation Limited • Member of Gordon Baptist Church
Graham Henderson
MB BS FRCS FRCOG FRANZCOG
Retired Gynaecologist
Board member from July 1995 • Deputy Chairman from December
2001 • Member of the Remuneration & Performance Committee
from December 2002 • Member of Carlingford Baptist Church
Robert Dunn
BA (Hons), CA
Finance Director
Board member from July 2004 • Chairman of Audit & Finance Committee from
July 2004 • Member of Remuneration & Performance Committee from July 2004 •
Honorary Treasurer • Member of Castle Hill Baptist Church
Our Board
of Directors
BCS Annual Report 07
37
Our Executive Leadership Team
Our
Executive
Leadership Team
Front Row (Left to Right)
Back Row (Left to Right)
38
BCS Annual Report 07
Ross Low
June Heinrich OAM
Anne Maree Hodgson
Robert McPaul
BCom Grad.Dip.Fin CPA ACIS
B.A. (Hons) M.Sc D.Educ
BHSM: RN
BComm MComm
CHIEF FINANCIAL OFFICER
CHIEF EXECUTIVE OFFICER
GENERAL MANAGER
AGED AND COMMUNITY CARE DIVISION
GENERAL MANAGER
LIFECARE SERVICES
Allen Sibley
Greg Russell
Stuart Young
Mike Furner
Dip.Teach
FAICD
CTA (Wits) CA (SA) CA
GENERAL MANAGER
HUMAN RESOURCES
CHIEF INFORMATION OFFICER
GENERAL MANAGER
BUSINESS SERVICES
Grad Dip Human Services Management,
Grad Cert Management Rehabilitation
GENERAL MANAGER
STRATEGIC DEVELOPMENT
Pat
Resident
A variety of four legged furry friends
share residence throughout BCS
facilities, including Allie, a King
Charles Spaniel who is a companion
to Pat, from BCS Morven Gardens.
BCS residents enjoy the
companionship and company they
receive from spending time with
their pets, while benefiting from the
responsibility of having a friend to
love and care for.
BCS Annual Report 07
39
Our footprint
Our
footprint
Coastal Region
1300 ASK BCS
Western Sydney Region
1300 ASK BCS
Coastal Regional Office Kariong
Western Sydney Regional Office
Carlingford
Kara Centre for Aged Care
Kularoo Centre for Aged Care
Orana Centre for Aged Care
Warabrook Centre for Aged Care
Blue Gum Cottage BCS Community Centre – Central Coast
BCS Community Centre – Hunter
BCS Community Centre – Mid North Coast
Mayfield
Forster
Point Clare
Warabrook
Taree
Kariong
Adamstown
Forster
Hayfield Court
Hayfield Village
Waldock
Yallambi Centre for Aged Care
Robertson Community Centre
Willmette Cottage
Warena Centre for Aged Care
Kitty Doyle Units
Merindal Hamlet
Wingara Hamlet
Morven Gardens
BCS Community Centre – Auburn
BCS Community Centre – Bankstown BCS Community Centre – Harrington Park
BCS Community Centre – Penrith
BCS Community Centre – Seven Hills
BCS Community Centre – Sutherland
Carlingford
Carlingford
Carlingford
Carlingford
Carlingford
Carlingford
Bangor
Five Dock
Glenbrook
Springwood
Leura
Auburn
Bankstown
Harrington Park
Penrith
Seven Hills
Sutherland
.........................................................................................
BCS LifeCare Services
1300 130 225
Pathways
Hunter Contracts
Counselling
Wyong
Mayfield
Wyong
Northern Rivers Region
1300 ASK BCS
Northern Rivers Regional Office
Alstonville
Maranoa Centre for Aged Care
Maranoa Centre for Aged Care
BCS Community Centre – Northern Rivers
Alstonville
Lismore
Alstonville
.........................................................................................
BCS LifeCare Services
1300 130 225
Chisholm Medium-Term Accommodation
Lismore
Northern Sydney Region
1300 ASK BCS
Northern Sydney Regional Office
Marsfield
Dorothy Henderson Lodge
Shalom Centre for Aged Care
Shalom Court
Willandra Village
Aminya Centre for Aged Care
BCS Community Centre – Castle Hill
BCS Community Centre – Chatswood
BCS Community Centre – Marsfield
Marsfield
Marsfield
Marsfield
Marsfield
Baulkham Hills
Castle Hill
Chatswood
Marsfield
.........................................................................................
BCS LifeCare Services
1300 130 225
Northmead Baptist Child Care Centre
Leith House
Northmead
Pennant Hills
.........................................................................................
BCS LifeCare Services
1300 130 225
Chisholm Crisis Centre
Chisholm Medium-Term Accommodation
Crystal Street Community Shop
ABC Pre-School Kindergarten
Counselling
Macarthur
St Marys
Petersham
Auburn
Bankstown/Campbelltown/Penrith
Southern Region
1300 ASK BCS
Southern Regional Office
Canberra
Carey Gardens Centre for aged Care
Canberra
Morling Lodge Centre for Aged Care
Canberra
George Forbes House
Queanbeyan
Wagga Wagga
Caloola Centre for Aged Care
Clinton Villas
Goulburn
Kookora Village
Griffith
Niola Centre for Aged Care
Parkes
BCS Community Centre – Bowral
Bowral
BCS Community Centre – Canberra
Canberra
BCS Community Centre – Cowra
Cowra
BCS Community Centre – Goulburn
Goulburn
BCS Community Centre – Mid State
Dubbo
BCS Community Centre – Murrumbidgee
Griffith
BCS Community Centre – Nowra
Nowra
BCS Community Centre – Parkes
Parkes
BCS Community Centre – Riverina
Wagga Wagga
BCS Community Centre – Thirroul
Thirroul
.........................................................................................
40
BCS Annual Report 07
BCS LifeCare Services
1300 130 225
BCS Community Centre – Warilla North
Darcy House
Warilla
Port Kembla
Each of you should look not
only to your own interests, but
also to the interests of others.
Your attitude should be the
same as that of Christ Jesus.
Philippians 2:4-5
1300 ASK BCS
For information
BCS (Baptist Community Services NSW & ACT)
28A Cambridge St Epping NSW 2121 (PO Box 655 Epping NSW 1710)
Tel: 1300 ASK BCS or (02) 9023 2500
Fax: (02) 9023 2501 Email: [email protected]
1300 275 227