Celebrating the people, technology and innovations that are literally transforming the way law firms and in-house legal teams operate Lt Legal INNOVATION Foundation Partners In association with A collaboration between & TECH FEST 16 - 17 May 2016 Crown Promenade, Melbourne WHY A LEGAL INNOVATION & TECH FEST? The world is changing. Businesses are more demanding. Fee models are evolving. New technologies are emerging. And the pressure is on for law firms and legal businesses to operate more efficiently and effectively. Technology is disrupting (and enabling) the practice of law, which is why we are hosting the Legal Innovation & Technology Festival. Legal Innovation & Tech Fest is a collaboration between the International Legal Technology Association (ILTA) and The Eventful Group, and in association with the Association of Corporate Counsel (ACC Australia). 1. How to Create a Business Culture That Embraces Change and Innovation 2. 3. Data Security and Overcoming Fear The Strategy, the ROI and the Business 4. Case for a Digital Workplace and a Getting Commercial Insights from Data and Advanced Analytics Collaborative Environment Legal Innovation & Tech Fest’s content creation process is unique – research was conducted via a series of round table discussions across Australia with over 40 professionals from 30 companies. The outcome: 9 key hot topics around which Legal Innovation & Tech Fest has been created. 5. How to Build Intuitive and Compelling User Experiences That the Legal Profession Love 6. The Impact of Artificial Intelligence, Automation and Augmentation 7. What Does the Legal Business of the Future Look Like? 8. 9. What Are the Technology Options? How to Engage Stakeholders to Drive an Effective Technology Strategy To further explore the hot topics/content you can download the research report at www.techfestconf.com/legal/aus LEGAL INNOVATION One of the best ways to be inspired by new ideas, embrace technology and transform business is to stand on the shoulders of giants. Legal Innovation & Tech Fest will bring together a carefully selected group of Legal Giants, thought-leaders, influencers and early adopters to share their combined knowledge, experience and ideas. Connie Brenton Chief of Staff/Director of Legal Operations, NetApp (USA) Challenging Your Legal Department to Be Disruptive Connie Brenton is the driving force behind one of the most innovative, disruptive and celebrated legal teams in the world, saving NetApp millions of dollars and elevating their reputation to the pinnacle of the industry. Hear why they started with the goal of creating a legal group as a business and learn how by crafting and carefully implementing a technology strategy, leveraging data and metrics they achieved amazing results. Regularly one of the ‘Top 100 Women of Influence’ in Silicon Valley, Connie Brenton is Chief of Staff and Director of Legal Operations at NetApp Inc. Prior to NetApp, Connie served as Managing Counsel at Oracle, where she supported a 300 person global legal organisation. Julian Tsisin Program Manager, Legal Technology, Google (USA) Demystifying the Hottest Trend in Technology: Machine Learning for Lawyers Machine learning is the hottest topic in Silicon Valley and beyond. From spam detection to recommendation engines of Netflix and Amazon to Google’s self-driving cars, it seems that machine learning can do it all. But what can it do for the legal profession? Should legal departments and law firms adopt this almost mythical “thing” they call machine learning? The answer, not surprisingly, is “it depends.” But before we discuss specific use cases where machine learning can benefit the legal profession, we must demystify it and understand what it is and what it is not. Join this session to learn how one of the most innovative organisations in the world has employed machine learning and how it may apply to your legal work. Julian Tsisin is a Program Manager for Legal Technology at Google. As part of his role he is responsible for developing, implementing and supporting various systems that improve efficiencies within Google’s Legal Department. Prior to Google, Julian worked in a similar role at Disney and as a software engineer for a large international law firm. How to Provide Clients With Tangible Insight Into Their Matters Through its full-time, client-facing innovation team, hear how Davis Wright Tremaine (DWT) have helped customers such as Microsoft drive greater efficiencies in their in-house legal function. Through data collection and analysis DWT have built a contract support system which gives their client real-time analysis. DWT developed dashboards and other reporting tools so that customers can look at the data about these contracts at any time and DWT could provide actionable intelligence about their contracts and how to make the contracting process even more efficient. Jay leads the firm’s innovation initiative, DWT De Novo. His focus is on deploying people, processes and technologies to work more efficiently, and in ways that create greater value for clients. Having served as in-house counsel for many years and as a business transactions lawyer in the technology field, Jay looks for creative solutions to clients’ business and legal challenges. Jay D. Hull Chief Innovation Partner, Davis Wright Tremaine LLP (USA) interaction and disruption sessions Technology has become fully integrated into the practice of law. The problem with technology is that it never stands still. Systems change. New platforms are launched. Different strategies and tactics are required to keep up. Which is why we are hosting special Interaction and Disruption sessions – designed to challenge thinking, effect serious change and transform business. 10 16 -November 29 17 May 2016 – 1 December 2015 Mick Sheehy General Counsel, Finance and Strategy, Telstra What Got Us Here Won’t Get Us There: Innovation Is Not Negotiable Innovation for Telstra’s in-house legal team has enabled it to become one of the preeminent in-house operations. Hear how deploying design thinking and driving agile innovation have played key roles in the innovation agenda. Mick will share key tips and tricks to navigate bureaucracy and overcome blockers of change. This session will explore breakthroughs in knowledge management, and Telstra’s success in reducing low value work and huge benefits derived from the smarter use of alternate legal providers. Mick is Telstra’s General Counsel of Finance & Strategy and his team supports the Telstra CFO and Company Secretary’s Office. Mick has an extensive M&A background, with 20 years’ experience working on transactions in Australia, US, Europe and Asia. Mick is passionate about innovation in the legal industry and the opportunities for lawyers to continually add more value to their clients. Transforming Contracting Into a Competitive Advantage Using Norms, Metrics and (Big) Data Most large organisations engage in volume transactions - repetitive, routine, low to modest dollar value, risk complexity and strategic value. Many rely on tools, processes and legal or contracting methodologies which are sub-optimal from a cost and efficiency perspective. Hear about HP’s four-year project which has deployed software automation and support tools and agile support models informed by data analytics, all underpinned by meaningful metrics. Steven is committed to legal services innovation and has either led or participated in several global department initiatives. These range from the adoption of Legal Project Management in service delivery, the deployment of a cloud-based contract management, workflow and analytics tools, to the design of a captive legal services solution adopting a “follow the sun” service model for commodity contracting support. He manages Hewlett Packard Enterprise’s Office of the General Counsel in Australia and New Zealand, providing end-to-end legal services across the region. Steven Walker Vice President and South Pacific Counsel, Hewlett Packard Enterprise Berys Amor Director of Technology, Corrs Chambers Westgarth Creating a Truly Client Centric, Externally Focused, Technology Team Are you looking to create or benefit from a multi-disciplinary client facing technology team that consists of representatives from the whole business? Hear how Berys and her group have established themselves as a valuable commodity and a team who wins business for Corrs Chambers Westgarth. Understand the new technologies and platforms they chose which can help you explore what’s possible while still addressing business risks and concerns. Create a dynamic asset by empowering your people with the autonomy and freedom to be innovative, creative and able to fail. Berys Amor has worked in the legal sector for more than 25 years, starting in finance administration before moving into information technology. As Director of Technology at Corrs Chambers Westgarth, Berys’ current role involves collaborating with key business stakeholders to understand the business objectives and factors of success in the industry, and developing and implementing the IS strategy in line with the overall business strategy. Berys and her team are also helping to drive innovation throughout the business and to engage with the firm’s clients in different and more effective ways. Change is the law of life. And those who look only to the past or present are certain to miss the future John F. Kennedy Leadership Matters In times of crisis, leaders are defined both by their actions and by their ability to make decisions without deliberation - to act with confidence but without recklessness. One of the most positive things about working in disasters is that true leaders are quickly identified. Without the constraints of an organisation chart or an imposed management structure, authentic leaders will rise. This keynote presentation takes audiences through the importance of leaving an indelible impression, making decisions without deliberation and focusing on results and not excuses. Peter Baines OAM, a former forensics officer with the NSW State Police Force developed his unique leadership style by leading international identification and recovery teams into Indonesia and Thailand following acts of terrorism and the 2004 South East Asian Tsunami. He would go on to work in the counter terrorism area of Interpol, spent time with the United Nations Office of Drug and Crime and also worked in Saudi Arabia and Japan after natural disasters in those countries. 14 16 - 17 May 2016 Peter Baines OAM Meet some of the key influencers in legal technology and innovation. Be inspired and encouraged by their fresh thinking, straight-talking, ideas and insights. Empowering you to fully realise the benefits of big picture thinking in your business. Working Smarter Not Harder: Techniques From the Tech and Start-Up World CHAMAN SIDHU General Counsel & Company Secretary, Envato Legal teams both in-house and in private practice face inevitable battles and pressures to serve many and varied demands simultaneously whilst adding true value to their organisation. The answer is not to simply work harder in the same old way. At Envato they have employed “Agile’’ methodologies and tactics employed by start-up organisations to revolutionalise planning and workflow, tools to radically improve efficiency and productivity and develop a real way to “work smarter” rather than harder. Building High Performance Teams GREG LAYTON Founder and Director, NeuroSport Have you ever wondered what really goes on behind the scenes of the greatest teams that have created long term success? As a business leader what are some of the secrets to building structures and cultures which respond with tenacity to challenges while creating cultures embracing trust. As a lifelong student of high performance, Greg has searched the planet for the most powerful approaches to performance in business, sport and life. From living with the Shaolin Monks in China to tackling the hardest desert ultra-marathons, Greg’s journey has tested the limits of personal endurance and mental strength. Risk Management & Information Governance: Build Invaluable Client-Service Relationships Innovating Legal Panels Establishing the Interface Between Internal and External Legal Services MICHELE GOSSMEYER DION GOODERHAM Director, Information Governance & Compliance, Dentons (USA) Senior Manager, Legal, Compliance & Capability, IAG Want to turn risk management from a burden to a valuable collaboration opportunity? Hear how a focused team, solid communication, current technology and relevant education can put your legal team ahead of the curve. Regardless of how prepared an organisation is, a new risk is always looming. Equip yourself with invaluable opportunities to build stronger relationships and assist in protecting valuable information assets. Whilst there is no “one size fits all” model for legal services, Dion and colleague Zaheed Evans – Senior Corporate Counsel - will share their experiences and ideas about establishing an effective service model both from a quality and cost efficiency perspective. This session will help you create a framework to evaluate, establish and/or revise external legal services models. The LPM Conundrum: Unbundling, Off-Shoring, AFA’s and Other Buzz Words Identifying and Capitalising on Innovation Within Your Law Firm SHAUN TEMBY ROSS FORGIONE Partner, Maddocks Chief Information Officer, Johnson Winter & Slattery Too many law firms are failing to see the bigger picture when it comes to Legal Project Management. For many lawyers, LPM is nothing more than taking work that they have been doing for years and complicating it with task lists, spreadsheets and gantt charts. Hear how LPM can look to cope with increased competition from low cost providers, the growing influence of in-house legal teams and increasing demands from clients for greater transparency and accountability with respect to fees. Being innovative in business has long delivered success and failure. For the fortunate, visionary, or those who happen to be in the right place at the right time, success has already been achieved. What can the rest of us do…? Leadership is looking to in-house teams to deliver success through innovation. Where do we start and what do we need to be aware of? Hear how innovation should be defined, question whether it always needs to be disruptive and identify and assess opportunities. Designing a Repeatable User Experience That Reduces Training Burden BILL TANNER IT Business Process Manager, Allens Capitalising on the Innovation and Technology Easy-Wins CONNIE BRENTON Chief of Staff/Director of Legal Operations, NetApp (USA) Hear how Allens have focused on an essential work stream to produce a repeatable design pattern targeted at streamlining “paper piles” and the untracked progress of that paper. A reduction in manual processes has increased staff visibility and created an audit trail of completion rates. The standard interface now aids completion while improving awareness of the overall progress. The rapid change of technology and its potential impact on our industry is discussed incessantly. With the change comes incredible complexity, so how do we gain clarity when we are all struggling to juggle our increasing workloads, while assessing the latest technological or product enhancements? Hear how NetApp have led the way as a Beta-tester for legal technology and achieved big ROIs from small improvements including e-signatures and workflow technology. What can you do tomorrow to start making big-progress, fast? No-matter how far behind you think you are! Optimised Legal Department: A Data-Driven Approach Understand How a Culture Open to Change Fosters an Environment of Innovation JULIAN TSISIN Program Manager, Legal Technology, Google (USA) Want to develop a roadmap for a data-driven legal department? Hear real-life examples from Google on how they built a business based on data-driven decisions: The ultimate goal for most organisations in both legal and non-legal fields. Before data could be used for anything, it needed to be collected, organised and made available at the right time to the right people. Julian will share his war story - building the foundation for a data-driven organisation was not a glamorous undertaking but it had to be done and done right. MICHELE GOSSMEYER Director, Information Governance & Compliance, Dentons (USA) The pace of technology change continues to increase the demand for flexibility and agility. Creating an environment open to change requires a culture that not only supports but drives new and innovative ways of working. Hear how a culture of engrained behaviour moves toward an engaging environment of client service motivated by a passionate delivery team. Learn how to create an open, two-way communication channel to ensure that change becomes a natural way of operating. A Step-by-Step Guide to Building an Innovative Law Firm The Future-Ready Law Firm – Agility, Innovation and (Self) Disruption Seize the Opportunity Digital Capability Through a Paperless Office JAY D. HULL SAM NICKLESS SUMITH PERERA Chief Innovation Partner, Davis Wright Tremaine LLP (USA) Chief Operating Officer, Gilbert & Tobin Chief Operating Officer, Hall & Wilcox With the rapid changes in technology and the competitive landscape occurring in the legal market, a law firm needs to be future-ready – where the pace and end game remain uncertain. Sam will discuss the concept of ‘self-disruption’ and how G+T seeks to leverage best of breed platforms with open standards, to move quickly and ultimately deliver a superior, connected, customer experience. Moving to a paperless office environment can have huge benefits for business - reducing environmental footprint, the cost of resources and the volume of storage required. But within the legal sector, where courts and regulators have relied so heavily on hard copies and decades of process are entrenched, this has been viewed by many as a white elephant. Hear how Hall & Wilcox developed a cost effective, easy to use but feature rich PDF solution. Business Model Innovation – Running a Legal Team Like a Tech Startup Executive Flow – How to Create a Process That Sustains Flow in the Business World LACHLAN MCKNIGHT GREG LAYTON CEO, LegalVision Founder and Director, NeuroSport We hear a lot about tech innovation - but in delivering client value, business model innovation is just as important. Lachlan will provide insights about LegalVision as a tech startup - how with an outbound and inbound sales team, marketing team, development and product teams (their lawyers), they were able to build a business which can adapt and grow quickly. Hear tips and tricks for your organisation on how to deliver a vastly different client experience. Performance in clutch moments is often the only thing that separates first from second. But how does this apply to the business world? Greg will share secrets used by the greatest coaches and athletes to maintain composure under pressure and how this translates to the business world where one has to perform for long periods of time. Learn the cost of conscious overload and a process for building executive flow that is resilient to pressure and large workloads. Hear the success story of innovation at Davis Wright Tremaine, including the steps (and missteps) the firm has taken in trying to build an innovative culture. Jay will discuss his team’s experience with taking stock of his firm’s commitment to innovation and openness to change, starting small and building a base of support and managing expectations within the firm (and with clients). Digital Expert Systems, Contract Automation and Machine Learning: Trends, Tips and Traps TAE ROYLE Head of Legal Services Innovation, Ashurst Innovations in digital expert systems, contract automation and machine learning are now a reality and can offer drastic increases in speed and responsiveness while reducing costs. Commercial personnel can generate their own tailored legal contracts in minutes, and obtain answers to complex legal issues from digital expert systems. However these technologies also come with limitations which need to be acknowledged and respected. Overview Monday 16 May 2016 LEGAL INNOVATION & TECH FEST Tuesday 17 May 2016 Challenging Your Legal Department to Be Disruptive Connie Brenton - Chief of Staff/Director of Legal Operations, NetApp (USA) Legal Executive Panel In this interactive panel session we will drill down into the thinking of a world class group of thought-leaders from our partners and legal innovators. We will discuss the challenges of working in such a rapidly evolving space and our experts will offer their insights on what we all need to focus on today! How to Provide Clients With Tangible Insight Into Their Matters Jay D. Hull - Chief Innovation Partner, Davis Wright Tremaine LLP (USA) TRACK 1 TRACK 2 Interactive Sessions TRACK 1 TRACK 2 TRACK 3 Transforming Contracting Into a Competitive Advantage Using Norms, Metrics and (Big) Data Steven Walker - Vice President and South Pacific Counsel, Hewlett Packard Enterprise Seize the Opportunity - Digital Capability Through a Paperless Office Sumith Perera - Chief Operating Officer, Hall & Wilcox Innovating Legal Panels - Establishing the Interface Between Internal and External Legal Services Dion Gooderham - Senior Manager, Legal, Compliance and Capability & Zaheed Evans – Senior Corporate Counsel, IAG A Step-by-Step Guide to Building an Innovative Law Firm Jay D. Hull - Chief Innovation Partner, Davis Wright Tremaine LLP (USA) The Next Generation of Legal Innovators Creating a Truly Client Centric, Externally Focused Technology Team Berys Amor - Director of Technology, Corrs Chambers Westgarth Demystifying the Hottest Trend in Technology: Machine Learning for Lawyers Julian Tsisin – Program Manager, Legal Technology, Google (USA) Executive Flow - How to Create a Process That Sustains Flow in the Business World Greg Layton – Founder and Director, NeuroSport Digital Expert Systems, Contract Automation and Machine Learning: Trends, Tips and Traps Tae Royle - Head of Legal Services Innovation, Ashurst Working Smarter Not Harder: Techniques From the Tech and Start-Up World Chaman Sidhu - General Counsel & Company Secretary, Envato Identifying and Capitalising on Innovation Within Your Law Firm Ross Forgione - Chief Information Officer, Johnson Winter & Slattery Putting Money on the Bottom Line Through Data, Analytics and Insights What Got Us Here Won’t Get Us There: Innovation Is Not Negotiable Mick Sheehy – General Counsel, Finance and Strategy, Telstra The LPM Conundrum: Unbundling, OffShoring, AFA’s and Other Buzz Words – Is the Australian Legal Industry Ready? Shaun Temby - Partner, Maddocks Designing a Repeatable User Experience That Reduces Training Burden Bill Tanner - IT Business Process Manager, Allens Optimised Legal Department: A Data-Driven Approach Julian Tsisin – Program Manager, Legal Technology, Google (USA) Understand How a Culture Open to Change Fosters an Environment of Innovation Michele Gossmeyer -Director, Information Governance & Compliance, Dentons (USA) Automated Law: What Are We All Frightened Of? Risk Management & Information Governance: Opportunities to Build Invaluable Client-Service Relationships Michele Gossmeyer - Director, Information Governance & Compliance, Dentons (USA) Building High Performance Teams Greg Layton – Founder and Director, NeuroSport Business Model Innovation – Running a Legal Team Like a Tech Startup Lachlan McKnight - CEO, LegalVision The Future-Ready Law Firm – Agility, Innovation and (Self) Disruption Sam Nickless - Chief Operating Officer, Gilbert & Tobin Capitalising on the Innovation and Technology Easy-Wins Connie Brenton - Chief of Staff/Director of Legal Operations, NetApp (USA) Understand Your Customer to Transform Your Business Leadership Matters Peter Baines OAM Legal Innovation & Technology Knowledge Lab The floor is yours to ask all the questions you’ve ever wanted about sourcing, testing, purchasing, implementing and using legal technology. This session is 100% interactive with no PowerPoint, no agenda, no vendors and no subject off limits. Networking Drinks Reception Conference Close www.techfestconf.com/legal/aus FOUNDATION Partners COMMUNITY Partners NuLegal is a legal technology company delivering litigation support to Australian law firms and corporations. From discovery to the court room, NuLegal is focused on providing cutting-edge technology solutions to assist lawyers increase efficiency and productivity. All of NuLegal’s solutions are selected and delivered with the client experience in front of mind. This means they are intuitive, easy to use and supported by a team who are passionate about enabling lawyers to work smarter not harder. www.nulegal.com.au Mimecast makes business email and data safer for more than 15,000 customers and millions of employees worldwide. Founded in 2003, the company’s next-generation cloud-based security, archiving and continuity services protect email and deliver comprehensive email risk management in a single, fully-integrated subscription service. Mimecast reduces email risk and the complexity and cost of managing the array of point solutions traditionally used to protect email and its data. For customers that have migrated to cloud services like Microsoft Office 365, Mimecast mitigates single vendor exposure by strengthening security coverage, combating downtime and improving archiving. www.mimecast.com ACTIVITY Partner event partners A collaboration between The International Legal Technology Association (ILTA) provides the premier environment for peer connections, education and collective intelligence to leverage the strategic advantages of technology in the legal profession. ILTA has a strong reputation for delivering relevant, peer-developed programming to its constitutes around the globe. ILTA’s forty-year history is a success story built on the strong volunteer leadership from member law firms and corporate/government legal departments. The expertise and real-world experiences shared by the ILTA community provides on-going learning and support for every professional who works in the legal sector. partners www.iltanet.org In association with The Association of Corporate Counsel (ACC) Australia is part of a global network of more than 40,000 in-house counsel employed by over 10,000 organisations in more than 85 countries. ACC Australia is proud to represent the interests of lawyers working for corporations and government in Australia. Membership with ACC Australia provides access to local resources and events, along with a global network of in-house colleagues and tools to help navigate legal environments around the world. acla.acc.com 16 - 17 May 2016, Melbourne www.techfestconf.com/legal/aus Prices&Packages Your registration includes entry to Legal Innovation & Tech Fest, the solutions showcase, lunches, refreshments and the networking drinks. You also receive electronic access to content and the full participant contact list. And of course, access to a thriving, tuned-in community of like-minded people interested in innovation, education and inspiration. Super Saver Early Bird Standard (Register by 18 March) (Register by 15 April) (Register after 15 April) In-house Counsel $995 (+ GST) $1250 (+ GST) $1400 (+ GST) Law Firms $1095 (+ GST) $1400 (+ GST) $1600 (+ GST) Service provider, consultant or technology vendor $1295 (+ GST) $1600 (+ GST) $1900 (+ GST) register online register by phone www.techfestconf.com/legal/aus/ + 61 2 9955 7400 VENUE Crown Promenade Melbourne, 8 Whiteman Street, Southbank, Melbourne Victoria 3006 Tel: + 61 3 9292 6688 For special accommodation rates please see the Venue page on our website Terms and Conditions Tickets are non-transferable – 1 attendee per pass. Cancellations must be advised in writing at least 21 days prior to the event. Where an alternative delegate is not possible, an administration fee of $550 (+ GST) per delegate will be incurred. A refund will not be given if a delegate fails to attend or cancels within 21 days of the event. Please note that transaction and credit card charges may apply. Speakers, program and topics are confirmed as of February 2016, but due to unforeseen circumstances may be changed. Please see website for most up-to-date program. *The Eventful Group Pty Ltd reserves the right of admission.
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