The Boutwells Messenger
May 2010
News & Notes
Resident & Family Satisfaction Survey Results
Thank you to the more than 300 people across
our community who took the time to complete
the annual survey. As part of a national quality
initiative and database, we understand that the
questionnaire may not be 100% pertinent to all
our housing residents but know we find great
value in the data and comments collected. Presbyterian Homes set a goal for the questions related to “Overall Satisfaction” and “Willingness
to Recommend” to be in the 90% percentile of
our peer group. This, for example, means our
goal is to score better than 90% of 724 similar
providers surveyed in independent housing.
We did fall short of this aggressive goal (only by
3% in Independent Housing) but the good news
is that we saw improvement across the community compared to last year.
Debra J. Waedt, Campus Administrator
Community & Special Events
Growing at Boutwells
Since our Town Center opened nearly eight years
ago, we have welcomed thousands of guests
through our doors for a wide variety of events.
Over the last year demand for use of our spaces
has increased with new spaces available and our
ability to hold groups as large as 300 guests in
the Auditorium. In response, we have made
some changes to our event planning process to
make it easy for our customers to have their
event planning needs met. Gin Wolter is the
person coordinating events for our campus and
is the one to contact to make room reservations,
catering and set up arrangements. Gin can be
reached at 651-275-5122 or via email at
[email protected].
The survey results show us the top five priority
action areas for each housing program (Gables,
Commons, Arbors, Terrace, Village Homes and
Brownstones) identifying where we can make
the greatest impact in your satisfaction. For example, the results identify that our Independent
residents (VH, BS and Terrace) are most concerned about rent charges, personal assistance,
prompt service, responsiveness of management
and community life opportunities. It’s up to our
team to figure out what that really means we
need to do. We gather a lot of detail from your
written comments but will also be discussing in
upcoming resident meetings to make sure we
understand the root of your concerns. In an
effort to be as transparent as possible, I have
prepared a binder of materials and placed it in
the Library for all who would like to review the
results. There are 20-25 pages per housing type
providing detailed analysis of your feedback.
I encourage you to take a look.
We have also established a new room rental fee
schedule for all of our new spaces, capacities
and combination of rooms available. Effective
May 1, 2010, we require the room rental fee to
be paid upon reservation and for catering charges
to be paid on or before the date of the event.
Such payment is to be made by check to Boutwells Landing or charged to your resident account. In addition, our chefs have created a
whole new Catering Menu complete with new
buffet and plated dinner options that make it easy
for you to select the perfect meal for your occasion. The new menu and room rental pricing is
available on our website at this time. The catering menus will be available in the dining rooms,
at the front desks and in the café by the 15th of
May.
1.
Welcome to
Boutwells Landing!
SAVE THE DATE!
MARK YOUR CALENDAR FOR
SATURDAY, MAY 8th!
THE COMMONS
Marion Johnson #227
Jacki Meyer #209
Joyce Swensen #428
This is the day that the antique appraisers will be
at Boutwells Landing for an appraisal day!
Sponsored by Questers, this is your chance to
have two antique items appraised for only $5.00.
The Town Hall is the location and the hours are
9:00a.m. until 2:00 p.m. (If you have an antique
chest to ask about, bring a drawer and a photo.)
THE TERRACE
George & Sally Prill #426
VILLAGE HOMES
Bill & Ann Bushnell 5716 Norwich Circle N.
This appraisal day is for residents and staff
only. Questers members will be on hand to help.
BROWNSTONES
John & Gerri Combs - Brownstone A213
THE GABLES
Donald Schifsky
Estelle Sweetland
Alice Teigen
Periodically Mike Kranz and Dick Richter of
Midtown Antiques (Stillwater) sponsor the
Cattables Roadshow. As appraisers, they attempt
to provide as much history as possible about an
item, including county, age, quality and value.
Ruth Turner
Marvel Weister
Betty Berg, Resident
I’VE / WE’VE MOVED
Robert Fritts to Commons #103
Millie See to Brownstone A102
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Stephen Heebink Shining Star
Stephen Heebink celebrated his second
employment anniversary with Boutwells Landing
in April. He has provided service to our residents
as a bus driver primarily on the weekends and
has recently added a new role in the Engineering
department managing event/room set-ups.
Ida Mae Andreotti moved off campus
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EMPLOYEE
OF THE MONTH
BOUTWELLS LANDING
RESIDENT TRANSITIONS
Joyce Autrey passed away April 17, 2010
James Bartlett passed away April 16, 2010
Arlene Erickson passed away March 31, 2010
Wallace Fisk passed away April 13, 2010
James Jarchow passed away April 18, 2010
Mary Montgomery passed away April 8, 2010
William “Bill” Sparks passed away
March 29, 2010
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Stephen is being recognized as Employee of the
Month for his attention to detail and his willingness to pitch in when and wherever needed.
His coworkers say he is always friendly, efficient
at his work and on a mission to improve Boutwells any way he can. Recent event customers
have commented about his calming presence
and caring attitude. Thank you, Stephen, for
your commitment to service!
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NEED A “HELPING HAND”?
This is a reminder that Boutwells has a team of
volunteer "helpers" ready to assist residents with
simple projects, television programming and resolving internet/computer problems. There is no
cost for their services. Call *5882 and leave a
message. Your call will be answered by one of
the volunteers. No worries, help is on the way!
2.
FOR YOUR INFORMATION...
BOUTWELLS MARKET NEWS
WINGS® WELLNESS
Mother’s Day - Mother’s Day is May 9th!
We have a nice supply of cards as well as the
popular music boxes. Stop in early for the best
selection!
Stand and Sit Up Tall
Did you know that your mother was right when
she told you to “stand and sit up TALL!” As you
know this isn’t always easy. But sitting up tall
with your tummy tucked in, shoulders back and
in line with the ears, and chin tucked in does
more for you than just honor your mother’s
wishes!
Dry Cleaning Service - Don’t forget to use our
dry cleaning service on your winter items before
storing them away for the off-season. What
could be more convenient? Drop off and pickup
is through the Market. Staff can answer any
questions you may have!
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Good posture, both seated and standing, promotes the following: improved lung capacity so
your body gets more air. More air means better
circulation and more energy; improved digestion; stronger stomach and core muscles leading
to less back pain; and… regaining “lost” height
because you stand up taller.
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SEVERE WEATHER REMINDER
It is time again to be mindful of the possibility
for severe weather outbreaks during the spring
and summer months in the upper Midwest.
We recommend that all residents be thoughtful
about how to respond in the event of severe
weather. We encourage you to be prepared, stay
alert to changing conditions, and react calmly in
the event of severe weather in our area.
If you don’t believe it, stay tuned for the upcoming posture initiative at your site and challenge
yourself to STAND and SIT UP TALL!
Julia Mairs, MPT
(Physical Therapist and the Fitness Specialist)
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If there is severe weather in the area, the local
television and radio stations will keep you
informed.
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MEMORIAL DAY CLOSINGS
MONDAY, MAY 31
A tornado watch means there is the possibility
of tornadoes developing in the area. The
weather conditions are right for possible severe
weather.
CLOSED:
Boutwells Bus
Boom Site Café
Boutwells Market
Café Continental Breakfast
Catering Services
Terrace Dining Room
A tornado warning means a tornado has been
sighted and people in the area or in the path of
the storm should take shelter immediately.
The City of Oak Park Heights will sound their
siren in the event of a Warning.
OPEN:
If you are listening for information,
remember that Boutwells is located in the city
of Oak Park Heights in north Washington
County, near Stillwater and Lake Elmo.
Commons Dining Room
Gables Dining Rooms
WINGS® WELLNESS CENTER:
See postings.
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THE CHAPLAIN’S CORNER - NATIONAL DAY OF PRAYER MAY 6 at NOON
God calls us to pray for our leaders and country in times of difficulty. We are experiencing so many economic,
moral and spiritual struggles we need to ask God for wisdom and guidance. We are encouraging everyone to
support the National Day of Prayer events here at Boutwells Landing. We will be having a brief noon time
Prayer Service in the Chapel and Town Hall. Please join us for this call to Prayer. We also encourage everyone
to sign up for our campus wide all day prayer vigil. We are asking staff and residents to “Pick” a 15 minute
slot to commit to pray for our country. The sign up sheet is on the table next to the Fruit Tree by the Chapel.
Thanks for being faithful in Prayer. Please pick up a prayer guide and bookmark for your use.
We are also blessed to have Dr. Craig Bowron speak about preparing for End of life. Be sure to
come to the Town Hall on Monday, May 3rd at 2pm to find out how to create an End of Life plan.
May is the fruit of GENTLENESS
Gentleness is the fruit that is displayed by deeds of service with a tender heart. It includes a humble calm and
quiet spirit. This fruit is further displayed by a soft answer that turns away anger. It is the ability to bring tranquility to a tense situation through a gentle approach and wise counsel that brings healing and restores peace.
Please nominate a staff member and/or a resident for a chance to receive a fruit basket for demonstrating the
Spirit of Gentleness by placing their name in the basket by the Chapel.
SUNDAY VESPERS FOR MAY (3:30 p.m.)
May 2 Shepherd of the Valley
May 9 Pastor Jim Odens
May 16 Pastor Don Roberts
May 23 Pastor Dick Turner
May 30 Pastor Chris Nilges
For Pastoral Care please call:
Chaplain Larry Forsberg
Office 651-275-5055 Cell 651-755-4973
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PLEASE REFER TO THE QUARTERLY
INSERT SCHEDULE FOR INFORMATION
REGARDING ALL SERVICES, BIBLE
STUDIES AND MORE!
Chaplain Bruce Ruggles, Gables
Office 651-430-7213 Cell 651-775-5478
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UNDERSTANDING “END OF LIFE” ISSUES
We have a rare opportunity to hear renowned speaker, Dr. Craig Bowron, present
information on the emotional, spiritual, and medical issues surrounding illness and
the end of life.
Dr. Bowron, a hospitalist, and internist at Abbott Northwestern Hospital in Minneapolis, will
speak to us about caring for patients struggling through the winter of their lives. It is our hope
that Dr. Bowron’s message will promote a better understanding of the basic issues that deal
with these last years of life.
This will be the beginning of a series of meetings on end of life issues, including such topics
as: health care directives, power of attorney documents, hospice etc.
Monday, May 3rd at 2:00 p.m. in the Town Hall
Sign-ups preferred (at the Registration table). We hope you’ll join us!
The Social Justice Committee
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HOLIDAY DINING NEWS
MOTHER’S DAY BRUNCH IN THE AUDITORIUM
A special Mother’s Day Brunch Buffet will be served on Sunday, May 9th in the Auditorium.
This is a reservations only event, and reservations can be taken by the receptionist at the Housing
Front Desk (275-5000).
Reservation times are: 10:30, 11:00, 11:30, and 12:00 noon, 12:30, and 1:00p.m. Reservations
are on a first-come first-served basis and are available to all residents and family throughout the
campus.
The Mother’s Day Brunch menu includes Carved Roast Sirloin, Walleye, and Stuffed Pancakes accompanied by a variety of side dishes, fresh fruits, and desserts. The buffet is priced at $12.50 for adults,
$7.50 for children 4-11 years old, and free for children 3 and younger.
GABLES MOTHER’S DAY BRUNCH
The Gables will be serving the standard Sunday Brunch for Mother’s Day on May 9th from 10 a.m. 1:00 p.m. Reservations can be made at the Gables Front Desk (430-7200). There is a 20 guest limit per
floor and reservations are on a first-come first-serve basis. Guest meal charge for the holiday meal is
$11.00 for adults, $7.00 for children 4-11 years old and free for children 3 and younger.
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SAVE THE DATE!
TRIBUTE TO THE BIG BANDS: THE ST. CROIX JAZZ ORCHESTRA
Boutwells Landing, together with ArtReach St. Croix, present the swinging sounds of the big band era,
performed by one of the premier big bands of Minnesota. The seventeen piece St. Croix Jazz Orchestra
will perform music made famous by the likes of Count Basie, Duke Ellington, Benny Goodman and
others. The band will be joined by vocalist Judi Donaghy, one of the Twin Cities’ finest jazz singers.
Judi is head of the vocal music department at McNally Smith College, and she has performed with the
best in the business, including Bobby McFerrin.
Also joining the SCJO will be Stillwater Junior High School’s “Supersax” group, directed by
Mr. Michael Walk.
The concert is free to Boutwells residents and music students, though free will offerings will be
accepted. Tickets for friends and family are $10 each and are available through ArtReach St. Croix
at 651-439-1465 or on line at www.artreachalliance.org.
Bring family and friends and join us for a swinging celebration of timeless music.
Boutwells Landing Auditorium
June 6, 2010
2:00 - 4:00 p.m.
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SPECIAL EVENTS
Mother’s Day Tea
To the Mother’s of Boutwells Landing: Please join us in the Town Hall on Friday, May 7th at
2:00 p.m. for a special Mother’s Day Tea. Tea and finger sandwiches will be served. Limited
to 100 people. Please sign up May 3rd during registration. The deadline is May 5th.
Build Your Own Sundae Social
Join us Friday, May 21st at 3:00 p.m. in the Town Hall to “Build your own sundae”. We’ll have
many toppings to choose from, so come and enjoy summer’s favorite treat!
Birthday Party with Special Music Guest Eric Thomas
Please join us Friday, May 28th at 2:00 p.m. in the Town Hall for Boutwells Birthday celebration!
Eric Thomas will be our special guest.
PERFORMANCES
Marcia Torning Piano Recital
Join us Sunday, May 2nd at 1:30 p.m. in the Auditorium to listen to the students of Marcia Torning.
Her students are some of the best in the area, so don’t miss it!
Valley Dance Performers
The Valley Performance Dance Troupe is coming Monday, May 3rd at 5:00 p.m. in the Auditorium
for a lively dance performance. These dancers are full of energy and just love to dance. They perform
at many community and sporting events and they are looking forward to entertaining you!
Don Irwin
Don Irwin continues to thrill music connoisseurs across the United States with his unique and innovative one man show. Irwin's passionate show stopping musical prowess creates an atmosphere that is
both warm and invigorating; leaving audiences spellbound and overjoyed. Join Don for his wonderful
show, Thursday, May 6th at 6:30 p.m. in the Town Hall.
St. Croix Catholic Orchestra
Please help us in welcoming the St. Croix Catholic Orchestra students on Friday, May 7th at
10:30 a.m. in the Auditorium. They’ll be playing a variety of lovely music for us to enjoy!
Doug Alt
Doug hails from the East Coast where he is a frequent keyboard and vocalist performer in the tri-state
area and including Vermont and Atlantic City. His versatile style showcases romantic standards, light
classics, jazz, swing and vocal ballads with a wide repertoire spanning from the 30's to the present.
Enjoy his special touch as he returns Monday, May 10th at 2:00 p.m. in the Town Hall and recreates
the magic of the songs we grew up with.
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SAVE THE DATE! Urinary Tract Infections: Answers to those Burning Questions
Urinary tract infections (UTI) can be painful and annoying for both men and women. There can also
be serious consequences if a urinary tract infection spreads to your kidneys. Stillwater Medical Group
urologist, Dr. Thomas Stormont, will discuss urinary tract infection symptoms, causes, prevention and
treatment options at Boutwells Landing on Wednesday, June 23 from 12:30 - 1:00 p.m.. This event is
free and open to the public. Registration is required, please call 430-4697.
6.
FROM THE FOUNDATION
Driving For A Boutwells Transport Van
A fundraising project is underway to add a transport van at Boutwells Landing. Over $27,000
has been contributed through individual gifts and contributions to Jeans for a Cause, which
collects cash from employees in exchange for the opportunity to wear jeans on a given Friday.
Many residents have also participated in Jeans for a Cause by “kicking in” to sponsor an
employee or because they appreciate the enthusiasm and encouragement shown by the
Front Desk team handling the contributions. Thank you to everyone who has contributed to
the transport van project!
The “new-used” van will benefit residents and the Boutwells community in significant ways.
Features, use, and benefits will include the following:
♦ Available to residents wanting transportation to and/or from a medical appointment. For
a small fee ($5 or less, to be determined), any resident of Boutwells will be able to
schedule a ride in the surrounding area. Townhome, Brownstone, Terrace, Commons,
Arbor and Gables residents will all be invited to use the van service.
♦ The smaller size (similar to a smaller airport shuttle) will make it economical to operate,
yet it will hold up to five passengers.
♦ A hydraulic lift will make it easy to bring wheelchairs on board. There will be flexibility in the seating arrangements, allowing up to 4 wheelchair passengers, or 2 wheelchair
passengers and three non-wheelchair passengers.
♦ Van customization will allow for plenty of handles to grab, a roof extension that allows
most passengers to stand while entering/exiting, and jumpseats that can be deployed or
collapsed, depending on the amount of wheelchair space needed.
♦ It is expected that the van will be a late model, low mileage van. Although it will have
up to 20,000 miles, it will have a “new” look and feel. This approach will make the van
a more economical acquisition.
♦ Residents will schedule rides in the same fashion as with the existing van. Medical appointments are expected to be the primary use, yet the van may also be used to divert
some of the rides from the larger existing bus when available.
♦ The van will be painted on the exterior to include the Boutwells Landing brand.
♦ Vehicle cost research has indicated that our target for fundraising should be $45,000.
We’re 65% of the way there, as soon as 100% of the funds are raised, the van will be
purchased and made operational!
To support this project, residents are asked to let a staff member know they are interested, or
to call the Foundation Office at *5178. Similarly, residents are asked to consider support of
this project should they receive a direct request. Questions about this project can be directed
to Liz Jefferson at *5040, or Steve Preus at *5178.
Steve Preus, Foundation Executive Director
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THANK YOU
A special note to the Nurses and the Aides in the Arbor at Boutwells Landing: Thank you so
much for the kind, loving care you gave to my husband, Jim. May God bless you for the care
you gave him. I was impressed by your patience and unfailing kindness, thank you.
Sincerely, Harriet Blilie
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SPREAD THE WORD!
Spring into Boutwells Landing! Below is a snapshot
of what we have available at this time - and some of
these homes may be available to see during our Open
House. Join us as we host a Campus Wide Open
House on Saturday, May 8th from 11 a.m. - 2 p.m.
Come check out all that Boutwells has to offer bring family, bring friends! The more the merrier!
Here is a snapshot of what is available:
VILLAGE HOMES
Hamilton - 2 Bedroom One Level
Lakeland - 3 Bedroom Walkout
Lakeland - 2 Bedroom One Level
Prescott - 3 Bedroom Walkout
Hudson - 2 Bedroom One Level
BROWNSTONES
Kearney - 2 Bedroom / Sunroom
Folsom - 2 Bedroom / Sunroom
TERRACE SENIOR APARTMENTS
Simonet - 2 Bedroom / 2 Bath
COMMONS ASSISTED LIVING
Eldridge - Studio
Delano - 1 Bedroom
McKusick - 2 Bedroom
INSIDE THIS ISSUE:
News & Notes
Welcome to New Residents
Need a Helping Hand
Save the Date - Questers Antique Appraisal
Employee of the Month
Boutwells Market News
Severe Weather Reminder
Wings® Wellness
Memorial Day Closings
The Chaplain’s Corner
Understanding “End of Life” Issues
Holiday Dining News (Mother’s Day)
Save the Date - Tribute to the Big Bands
Special Events
Performances
From the Foundation
Thank You
Spread the Word
Inside This Issue
Page 1
Page 2
Page 2
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Page 3
Page 3
Page 3
Page 3
Page 4
Page 4
Page 5
Page 5
Page 6
Page 6
Page 7
Page 7
Page 8
Page 8
Valley Hearing Concepts
Education Committee Survey
Dining Room Calendars
Monthly Activity Calendar
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See the Special Insert Packet for more articles, the
Movie Schedule, Tidbits & Coming Attractions,
and Education Committee News.
ARBOR
Now accepting waiting list applications
EDITOR: Gin Wolter
CARE CENTER
For information regarding our Transitional
Care Unit (TCU), or Long Term Care
and Skilled Memory Care, please call
Janel Breza at 651-430-7236.
Find us on the Web at www.boutwells.com
You will also find the entire newsletter
at this site, as well.
For more information, please contact
Libby Newlin at 651-275-5006.
GABLES BEAUTY SALON - OPENING SOON!
Be watching for information as it becomes available!
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