Wednesday 13st July 2016 Contents "Headhunter of the Year 2016" New Offices Worldwide Office News Globally Lead Gathering Antal Global Snapshot 19 Marketing tips & strategies Training Refresher News from Parkside Antal Anniversaries Recruitment Newsletters & Tips Charity Staying Productive In Down Times! 11 Things To Remember When Going Through Tough Times Note from Doug Bugie: 'This is Constanze Kästner's last Antal News, it makes us all sad to see this but we are really happy for her to be moving back to France and moving on with her already very productive life. We will miss her and judging from the response she has received, you will too. We welcome Mariame Diallo, we will send you a short introduction shortly and the UK Owners will have the pleasure of meeting her this Thursday at their national meeting. Speaking of meetings, we are excited to confirm that we are 90% sure to host a Global Conference in London on th th the 6 and 7 October on Baker Street between the Sherlock Holmes Hotel and the global Headquarters. It is so important to get together to share ideas and talent, as well as the experience in life and in business you all bring to the table. We know it is a meaningful investment and equally, we know that you will get a solid human a commercial return on this investment. Details to follow. When you read about what is going on with Antal all over the world, I hope and trust you will feel as proud and energized as Tony Goodwin, the Operating Board and I do.” And I (Constanze ), would like to add a massive THANK YOU to the Network for your lovely feedback and messages! It was a pleasure working with all of you and I am happy to see a lovely lady such as Mariame taking over my work as I am sure she will do her best to help and support you all. Thank you all for your laughter, support and kind words! "Headhunter of the Year 2016" Antal Germany gets to carry the candidate quality seal for "Headhunter of the Year 2016" Executive Search by Experteer. The candidate seal is given to all candidates for the prestigious award, that we haven't won unfortunately, but we get to carry the seal as an official candidate for the award. Experteer is Europe’s premium career and recruitment marketplace, used by 5 million executives and professionals ready for their next career move. Over 10,000 headhunters and 8,000 corporate recruiters get access to their selected candidates through an integrated combination of direct search and job advertising. Contents New Offices Worldwide We continue our strong expansion with 3 more offices in Europe We continue our strong expansion by opening 3 more offices in May: one in the United Kingdom, one in France rd and one in Portugal. The latest induction finished on 3 June 2016 and was held in the Antal headquarters in Nausherwan Akram and Imo Etuk, to join the training held by Stephen Sweeney as a refresher and to meet their new colleagues. Paulo Nogueira, new London. It was also a great opportunity for some existing owners, franchisee in Portugal was sadly unable to join the class in London but he was part on an online training held by Stephen. Left to right pictured: Stephen Sweeney, Imo Etuk, Nausherwan Akram, Nosakhare Esan and Laurent Solomé The new owners, introduced to you below, will launch businesses around the globe in different sectors such as Hospitality, Construction, Design, Real Estate, Engineering, Automotive and Accounting. Doug Bugie says: “We are recognized as the leading franchised opportunity in global recruitment and as an exceptional international recruitment business in our own right. Becoming an Antal owner can be a very rewarding and stimulating experience, it puts you squarely in the action in the global business arena. It is fun and will stretch you. We are a proven business, awarded Top Entrepreneur in the UK by Ernst & Young and number one globally by our industry peers. In major markets like China, India, Western and Eastern Europe, we are market leaders not as a franchise, but as a recruitment business. We are seeking owners who are smart, can communicate, are passionate about professionalism and who want to earn a lot of money.” France Laurent Solomé - Tarbes Laurent grew up in a family passionate about the mountain, managing different major ski resorts in the Alps as well as the Pyreneans. Laurent has an engineering degree and started his career in the automotive industry before going back to his first love and managing several ski resorts. He helped build up, renovate and revive number of resorts and increase their turnover noticeably. In his latest roles, Laurent was a Business Development Manager, generally in charge of Public Private Partnerships Contracts and ambassador within elected people. Laurent is passionate about history, literature & politics and is vice-mayor of the town he lives in. Connect with Laurent on LinkedIn. Portugal Paulo Nogueira – Porto Paulo started his professional career in 1987 as a project manager for a large industrial and real estate group active in multisector from services to shopping malls and tourism development. For several years, he was involved in the management of projects of panel board factories, environmental projects, shopping malls, hotels and resorts in Europe. Paulo also managed a building products division of a major wood products manufacturer with responsibilities from product development to distribution and sales. He took the challenge to move to North America, Canada and then the United States of America, to establish a new business in these markets. Paulo transitioned after a few years to start a new business in North and Central America for another European headquarter company in the ecological building and design products. Returning to Europe after more than a decade working and living near Washington DC , Paulo started a new composites company, that earned him an entrepreneurship award from the Association of MBA´s (London, 2104). He also managed several companies related to the furniture, FF&E, project management of Hotels interior design. Paulo has a Civil Engineer degree and an MBA. He also has certifications in SSBB, PE and LEED. Connect with Paulo on LinkedIn. UK Nosakhare Esan – London Nosa is a chartered accountant with solid practical insight in international financial reporting, accounting, process improvements and re-engineering, financial intermediation and advisory services. Nosa has made an excellent career in the oil & gas industry as well as in the banking sectors in Nigeria and the UK. Her focus is to apply her skills and expertise further in making unique business successes in the near future. Connect with Nosakhare on LinkedIn. And India countinues its nation leading expansion with 4 more offices We continue our strong expansion in India by opening 4 more offices in June: two in Bangalore, one in Hyderabad and one in Mumbai. The new owners, introduced to you below, will launch businesses in different sectors such as Energy, Oil & Gas, Engineering, Information Technology, Automotive, Agriculture, Construction, Machine Tools, and Automation. Saseendran Ayikara - Bangalore Saseendran has more than 29 years of experience as a project coordinator and administrative management professional with a proven track record in general administration and document management. Saseendran has the ability to develop and appropriate procedures for digital and non-digital data. His ability to effectively lead cross-functional teams toward successfully meeting organizational goals has led to his ongoing career progression. Saseendran has recently quit a top Fortune 500 company to pursue his own business in the Recruitment sector using the experience he gathered so far. Saseendran will primarily focus on providing space to people who may want a career or who are looking for a career change in the Energy, Oil & Gas, Engineering and Information Technology sectors. Dhananjay Pershad – Hyderabad Dhananjay has over 27 years of rich cross-discipline experience across Product Engineering, IT services delivery, Pre-sales, account management and process excellence. He was a Senior Director leading a global engineering team at CA Technologies. Prior to this, he has handled various leadership roles at Sierra Atlantic (now part of Hitachi Consulting) and was SQL Star responsible for global customers for IT Services Delivery and Enterprise Application implementations. In addition to this, he has also spearheaded several organization change management initiatives like SEI-CMMi Level 5 assessment, Agile implementation and forming large engineering and services groups. Dhananjay has played various roles in his long career - Developer, Technical Manager, Mentor, Coach, Consultant and Trainer. Dhananjay has hands-on expertise to help organisations in adapting/transitioning to agile lean practices to improve delivery/engineering excellence. With vast experience in working with cross platform technologies, Dhananjay has led a number of engineering transformation initiatives in the organizations to meet challenging technology and business requirements. Dhananjay has a Masters Degree in Business Administration and a Post Graduation in Computer Applications and will start by focussing on the Information Technology sector. Sandeep Raut - Mumbai Prior to joining the Antal Network, Sandeep Raut has worked in the Sales & Marketing and his wife Namrata Raut was working in Finance sector. They will be working together and have all in all more than 35 years of experience. Sandeep is a Graduate in Mechanical Engineering, Master’s in Business Administration (Marketing), Certified Six Sigma Green Belt, Lead Auditor from LRQA, QS-9000, and has started his career as a Sales Engineer before working with Multinational, Fortune 500 companies like SKF Group, EATON & ITW Group and big Indian Conglomerates like Shapoorji Pallonji Group & Ashok Piramal Group. He was Vice President-Sales & Marketing, managing business in India and Globally. Apart from S&M, he played key roles in different disciplines like Business Development, KAM, Manufacturing, Vendor Management, Business Analyst and act as Profit Centre Head before moving to Talent Recruitment. He truly appreciates ANTAL’s Global presence and unique methodology which is a prime USP of Antal International, UK. Sandeep will focus on the Industrial & Manufacturing Engineering and IT/Computers sectors. Shikha Sharma - Bangalore Shikha has successfully managed the client sourcing and transactional relationship during the complete property delivery lifecycle in her various assignments. Her career spans over 17 years of experience, having managed close to 70000 customer base at various organizations. Shikha holds a diversified experience of various functional domains in the real estate space starting with pre sales enquiry management, conversions to sales bookings, post sales customer care leading up to delivery and post handover operations management with estate maintenance, at various leading Indian Real estate Brands like Ansals, Jaypee greens, Emaar MGF, IREO, House of Hiranandani, Assetz Property Group and DLF. Shikha started out as a Biotechnologist professional, having completed her Masters degree in Biotechnology from IIT Roorkee in 1993. During her academic pursuits, she also completed various research assignments and won fellowships from Cancer Research Institute, Mumbai, Jawaharlal Nehru Institute of Scientific Research and Indian Institute of Science, Bangalore. Shikha also hold the prestigious PGPMAX certification from Indian School of Business, Hyderabad. We wish all new owners a very warm welcome and wish them all the best. Contents Office News Globally Arnaud & Jane in France are flying high! Arnaud Sportouch & Jane Deng who run the office in Paris, Boulogne Billancourt, have only started on 1 already closed June 2016 6 placements made! st January and have They also have 5 others missions with candidates in shortlist for second interviews and another one where they are working for a candidate. Arnaud Sportouch says: “So far we worked on 14 placements in total...with great fun! 5 leads are yet to be confirmed but we hope to achieve another billing before the summer break. We try to be very professional in our approach with a very professional contract and using the Antal Brochure.” Sharing with Antal Italy Vincenzo Trabacca is very happy to say that since January 2016, the number of referrals in and out of Antal Italy with their friends and colleagues all over the world has been very strong. To name a few: Store Assistant placed in the UK Graphic Designer placed in Turkey Country Manager placed in Germany Production Manager interviewed to be placed in Spain Country Manager to be placed in Spain Sales Area Manager interviewed to be placed in Germany Sales Area Manager interviewed to be placed in the Netherlands Vincenzo adds: “I thought that would be interesting to just give you all an overview of a few referrals out we have given and received since the beginning of the 2016. This just goes to show how important the sharing for all of us is so keep sharing!” Congratulations also to Felice Perrone, has been promoted Team Leader / IT position in the Financial Institution & Consulting. Antal Russia opens a new office in St. Petersburg Antal Russia has launched a new office in St. Petersburg, th on 28 June. This office will be the company’s third in Russia and the fourth in the CIS, after Moscow, Kazan and Almaty. Tatiana Martyusheva. Tatiana graduated from St. Petersburg The St. Petersburg branch is headed up by State University with a specialty in ‘Sociology’ and International Banking Institute with a specialty ‘Personnel management’ and has been working in recruitment for more than 14 years. "Tatiana joined us with over 14 years of experience in recruitment. She has expertise in finding customers and closing positions at different levels and areas in the North-West region. Tatiana has a strong character, optimism and desire to create something new. This is a key for the success of any start up" – says Russia’s Director of Regional Development. Natalia Kurkchi, Antal Antal Russia has more than 20 years of expertise in the Russian recruitment market and has already placed candidates in 65 cities throughout Russia including many in St. Petersburg. With an office in St. Petersburg Antal Russia will have the opportunity to provide more quality services to local-based clients and candidates, and offer additional insights on the labour market of Russia’s North-West region. Egypt – Ahmed Saleh and his Team are celebrating Ramadan Happy Ramadan everybody! The Antal Egypt Team led by Ahmed Saleh held a Ramadan Iftar where the whole team enjoyed gathering together along with the families and kids, laughing, joking and eating. Everybody enjoyed the spirit of the holy month. In spite of the short working hours associated with the holy month, we are still keen on sharing business both inside and outside Egypt. We have successfully signed a new retainer agreement with DoPay, the British Payroll systems company, and since their business is very much associated with banking, we have passed the 5 vacancies we have been assigned to Sherif Kamel, Managing Partner for Banking. As we speak, interviews are being conducted for 5 positions, with three new in the pipeline! Following the amazing successful shared business with Salvatore Fernandez in UK that resulted in the biggest single placement fee in Antal's history, a new potential shared business has presented itself for an executive role in the GCC area. We are looking forward to new exciting news hopefully soon. Another great success this month was landing a very tough executive role for one of our major regional clients that we work with across MEA region, Danone, the French FMCG giant. The client has been struggling to fill this role for over a year, and hence they turned to Antal to fill this complex vacancy. Our candidate has signed the offer last week, and we are looking forward to celebrate her first working day at Danone in September. Because of the challenges we are facing in the Egyptian market and the economical crisis, our strategy is now focusing more on sharing business as well as expanding our local agreements in the Pharma and FMCGs to cover the region, be it MEA or EEMEA. We now honour regional agreements with several major names in the market: EEMEA Regional Agreement with Lilly, MEA Regional Agreement with MSD and Danone, MENA Regional Agreement with AstraZeneca and Roche amongst others. Our Business Development Consultant Julian Executive Search partner across the region. Mariotti is positive this will help position Antal as the true global "Egypt has seen the first half of 2016 dish out a series of unfavourable economic developments, causing Antal Egypt's strategy to shift considerably" , says Julian Mariotti, BD Consultant at Antal Egypt. "In line with the current market trend, our business development will focus on translating our local agreements to regional ones, in an attempt to pursue more active hiring; and similarly to avoid the burdens of the brittle local economy. Furthermore, there will be ongoing efforts to pursue shared business opportunities with our dear Antal network. It is in such times that the true value of Antal's global reach and collaboration really shines through". Germany – Best Quarter EVER for Andreas Dürr Andi Dürr’s office in Nuremberg is having a very good year 2016. Andi says: “After we already had our best-ever quarter in Q1, we managed to top these results and Q2/2016 will now be our new best quarter ever. We are seeing strong growth in both of our specialisations (IT Tech and Marketing/Sales). As a matter of fact we have already exceeded the level of billings we had in full year 2015 by now with still six months to go. Great achievement and a big THANK YOU to my wonderful team (Romy Seidel, Nermina Gradisic). Due to the high quality of candidates submitted we are now preferred or exclusive supplier for several larger clients and especially those Key Accounts are driving growth. In order to keep the momentum going, we are also just launching a larger sales campaign directed at winning new clients, called the Antal Sommeraktion that will run through July and August.” News from Romania Irina Vasile is happy to say that she and her team had a great month of June. Irina says: “We continue to share deals with Poland, Bulgaria, possibly Spain, Adriatics and with Régis in France. Régis and we are working together very regularly and share deals nearly every month in the Pharmaceutical sector! For us, this is not ‘just’ news but in fact much more than that!” Irina has also been sharing her client with Leticia de la Herrán in Spain in a true Antal sharing spirit. This is what she wrote: “Dear Leticia, Please find below the contact details of one of the already FEATURED Antal Clients. The contact details are of the Head of Global Business Development and he is looking for a GM in SPAIN, of their new operations there. Antal already placed a GM with Irina’s referral in Czech Republic some months ago. Please feel free to contact him, the details for the contact are below and please do contact me Leticia for any questions that you may have. Vasiliy, Our Leticia is GM of SPAIN office which is really one of the best performers, oldest in ANTAL and had a dedicated finance sector division, too. I am absolutely sure on her abilities to make the best placement for you. Many thanks and wish best luck!” Tony Goodwin adds: “Great ANTALISATION Irina, thank for maintaining the Antal spirit over all these years. It really does make a difference between Antal and the rest.” Great start for Alain in France Alain Thimonier, new franchise owner who started in April in Lyon, France, has just signed his first retainer and is over the moon!!!!!!! Lisa Schwarz says: st “Great!!!! I knew he was going to make it from the 1 call :)” More good news from Germany Yuni Alberta from the office in Frankfurt made her first 2 placements! The source was a referral from Italy. Edward Moore says: “GREAT job, 12 IVS happening this week are starting to pay as we placed 2 Sales professionals for the Polaroid brand. GREAT work Yuni!!” Congratulations also to Patrick Schramm who used the specialisations to make a placement with NoskeKaeser for Service / Aftersales Manager. Patrick did a great follow-up on this client as he has spent a lot of time on the phone with them and even went to Hamburg to meet them which they really appreciated! Edward Moore says: “Perfect example of specialisation. Well done Pado.” The Team in Frankfurt is also working on a referral from Antal Russia and a potential Global Agreement with the help of Jack Downing at Worldbridge - Antal's partner in the US. ANTALISATION at its best! News from London, Croydon The Antal International Croydon Office led by Imo Etuk has, since its inception in December 2015, been making good contacts / Leads and is currently working on the following 7 deals for Banks in Tanzania and Ghana respectively. 1. 2. 3. 4. 5. 6. 7. Deputy Chief Banking Services Officer (DCBSO) for a Bank in Tanzania Deputy Chief Information Officer (DCIO) for a Bank in Tanzania Senior Information Officer (SIO) for a Bank in Tanzania Manager, Treasury Sales for a Bank in Ghana Head, Personal Banking for a Bank in Ghana Relationship Manager - Corporate Banking (Asia Desk) for a Bank in Ghan Finance Officer for a Bank in Ghana We are very focus and remain resolute with a view to ensuring that our 2015/2016 budget is made in line with our Business Plan. I you would like to contact Imo on any of these roles, please write to [email protected] Contents Lead Gathering share valuable information, courtesy of our India Network: We are honoured to This is something to make your efforts at Marketing and Business Development a little bit easier. Most of you know that there are 15 ways to Lead Generation and we also know Leads == Job Orders== $$$ Thanks to the efforts of Gina and Daksha, here is a short crisp visual that you can this will keep reminding you of all the ways you can make money!! print out and stick by your desk - Happy Lead Gathering!! Contents Antal Global Snapshot 19 Here are the latest AGS results. So far we got 7,116 responses. We expect to greatly exceed 10,000 responses. As far as I’m aware of, Germany is greatly in the lead so come on everyone and make it count! th Thank you everyone who is contributing, the deadline is the 5 August. Please remember that we are here to help in case you need an AGS mailer to be sent on your behalf in case your database is too big. Reminder: to get your country featured we need no less than 200 responses. To get sectors featured within your country we need no less than 100 responses per sector. SURVEY LINKS >> http://antalintranet.antal.com/survey/ Let us use this tool to boost your client database! THE AGS works because: Help you engage closer with clients Help differentiate you from the competition Help you win more businesses Helps to get your brand to be featured in the industry specific and national media Please have an additional look into the attached AGS Guide - how to use it and how to use it in your calls. Extract: "Start the conversation by introducing yourself and saying, “I’m not calling to do business with you but rather to see if you would be able to share some knowledge about hiring trends in your industry for the Antal Global Snapshot report that I am working on. We would probably need about 7 minutes.” This way, you take the pressure off them (and you) and also set an expectation for how long it will take. You can ask if they are available now or if they would prefer to schedule another time." Doug says: “It is relatively easy to mention the AGS in a productive conversation and ask ‘how can I be of service?’”. Contents Global Partners in Diplomacy th On Tuesday 19 July, Global Cleveland will be welcoming the Global Partners in Diplomacy during their visit to Cleveland for the Republican National Convention. Doug serves on the board of Global Cleveland whose primary mission is to attract top level immigrants to the United States and also to deal with political refugees. Global Partners in Diplomacy is a private sector program sponsored in cooperation with the U.S. Department of State that brings foreign ambassadors to the Republican National Convention. More than 90 foreign ambassadors are expected to attend. Doug adds: “With the Republican Convention coming next week, there will 15.000 journalists covering this event, this is triple the Olympic average and represents 72 countries. We are ’making hay while the sun shines'.... Antal will be featured at the welcome party and also at a major media event about productive immigration and I will be hosting with Rupert Murdoch and Michael Bloomberg (called Partnership for New American Economy) - pro immigration, legal. Fingers crossed, it is as big as they say it will be. We are expecting 200 Media representatives from around the world to this event. Antal will definitely benefit from this... I will do my best to get videos etc ... We are expecting something around 90 national Ambassadors and their top staff from around the world.” Contents Marketing tips & strategies Twitter What is the period (or other character) before the "@twittername" for? In the simplest possible terms, it "breaks" Twitter's native (built-in) reply threading (a fancy techy term for connecting tweets together). Without it, your Tweets beginning with @someName will NOT show up to ALL of your followers, UNLESS they happen to follow both you and the person you are replying to. LinkedIn See Restricted LinkedIn Profile Search Results Ever look for people on LinkedIn, but the search results you see are restricted based on your membership level? Because the majority of profiles are indexed on Google, you can use the search engine to do a more comprehensive search. For example, if you find that you can’t access the full profile information of someone on LinkedIn, go to Google and type: site:linkedin.com “name of person” If you’re looking for marketing managers who mention Dublin in their profile, you can type the following into Google: site:linkedin.com//pub “marketing manager” Dublin Now you can see much of the information LinkedIn’s barriers hide from you. Schedule posts When posting, check when it’s the best time to do it. According to HubSpot research, the ideal windows of engagement are as follows: Post on Facebook on Saturdays and Sundays from noon to 1:00 PM, or between 3:00 and 4:00 PM on Wednesdays or 1:00 and 4:00 PM on Thursdays and Fridays. Facebook insights in you page offer a graphic within the post section with information about when your posts get the most engagement during the day. Twitter is typically used at work and at home, but mostly during downtimes like long commutes and breaks. Post to Twitter from 12:00 to 3:00 PM Monday through Friday. Also possibly 5:00 to 6:00 PM on Wednesdays. With Twitter analytics you can also check when your tweets get more impressions, and post according to this information. Professionals use LinkedIn, most often during work hours, but not all day. Post to LinkedIn early in the day (7:30 to 8:30 AM), or lunchtime (12:00 PM), and finally near the end of the day (5:00 to 6:00 PM) on Tuesdays, Wednesdays, and Thursdays. You can plan ahead your post scheduling them with tools like Hootsuite, free up to 3 profiles and you can use Facebook, Twitter or LinkedIn among others. PR Coverage Worldwide Spain Italy UK India http://www.expansion.com/emprendedores-empleo/desarrollocarrera/2016/06/10/575afbece2704e3c248b45e1.html http://www.canarias24horas.com/economia/comercio/item/52238-la-camara-de-comercioorientara-a-los-profesionales-canarios-que-quieran-trabajar-en-oriente-medio#.V2Pf-vmLTIU http://www.economiadehoy.es/noticia/5099/empresas/tony-goodwin-fundador-de-antalinternational-gana-el-premio-a-emprendedor-del-ano-2016.html http://www.topcomunicacion.com/noticia/8039/el-dircom-es-uno-de-los-perfiles-que-cuentacon-mayor-demanda http://www.eleconomista.es/emprendedores-pymes/noticias/7570562/05/16/Un-MBA-no-essinonimo-de-exito-pero-ayuda-a-conseguirlo.html http://www.muycomputerpro.com/2016/05/07/el-54-de-las-empresas-en-espana-estancontratando http://www.impresamia.com/lavoro-278/ http://www.informazione.it/c/1362B816-2ABA-45D6-AD1C-73E910E8A4E2/Lavoro-con-Antal-40opportunita-nel-settore-Sales-Marketing http://www.pmi.it/economia/lavoro/news/123713/bologna-recruiting-day-10-giugno.html http://www.lavoroecarriere.it/lavoro-news/antal-italy-92-opportunita-carriera-italiaallestero/ http://www.recruiter.co.uk/analysis/2016/06/winning-recruiters-rock-the-night-away/ https://www.recruitment-international.co.uk/blog/2016/06/antal-opens-three-new-offices http://www.newindianexpress.com/states/tamil_nadu/The-union-and-intersection-of-TNs-ITindustry/2016/06/12/article3478085.ece http://content.timesjobs.com/letting-go-employees-the-trend-of-golden-handshakes/ We know that there is much more PR done globally so don’t forget to share this with Laura Navas! Contents Training Refresher With all this information sharing and action across the Network, we want key information at your finger tips, easy to find....... INTRANET As you are all looking at the new intranet - just to sign post 2 key areas for you: Office Directory - can now be found on the left hand side under the Quick Links / Business Directory. Client History - can also be found in the same read - on the left hand side under the Quick Links / Business Directory. TRAINING A good starting point is the Kudos training program which is has been extended for the time being as the feedback has been positive. Announcements for the sessions with Shinu / Stephen will be send and more information is available on the homepage of the Intranet - just scroll down to up and coming events. There are links to all the material which is found on the intranet for your ease. NEW OFFICES: Pre induction training - One to one session to prepare you for the launch of your business - Ashleigh Fitzgerald – topics include data gathering, using Recruit Studio Induction training - one week class - please see the agenda to see the topics – Stephen Sweeney Mentoring - our training will support you with monitoring very closely especially in the first 6 months of business - with Stephen Sweeney / Ashleigh Fitzgerald 180 training modules remotely and gradually available as recordings on intranet as sessions occur Kudos Training - Please access the Kudos Training material via the link below and register your office for 30 days free access to the library of training material: https://www.kudos.training/checkout/?rid=mzdlee&cf_1=g4". Next Level Exchange - access to a 2 video training sessions per month Previous Next Level Exchange recordings of sessions are available on the intranet Training on using Recruit Studio via recordings on the intranet Operations Manual - used as a support and reference point for running office Checklist / Chip Board to track activity Join sector specific discipline conference calls – learn /share experiences with peers Support material: Full Antal Training Manual Training plan for 2016 – See intranet for the diary slots Master Class training notes Operations Manual All standard consultant forms ESTABLISHED OFFICES: As your office if off the starting blocks and you start making placements, we continue with the important training and development for you and your team. The application of the training material is the core focus and making sure the basics are re-enforced and consistent across the whole team. Mentoring - monthly calls with Stephen Sweeney / Franchise team 180 training modules remotely and gradually available as recordings on intranet as sessions occur Next Level Exchange - access to a 2 video training sessions per month Previous Next Level Exchange recordings of sessions are available on the intranet Kudos Training - Please access the Kudos Training material via the link below and register your office for 30 days free access to the library of training material: https://www.kudos.training/checkout/?rid=mzdlee&cf_1=g4". Operations Manual - used as a support and reference point for running office Performance management tools / commission guides available in the Operations Manual – page 120 to 147 Refresher training on using Recruit Studio via recordings on the intranet Checklist / Chip Board to track activity Support material: Full Antal Training Manual Training plan for 2016 – See intranet for the diary slots Master Class training notes Operations Manual All standard consultant forms NEW RECRUIT WITHIN AN ESTABLISHED OFFICE A key stage in your business, we offer support from the screening of potential new recruits through to the implementation of our proven training support into your office. We are on hand to work with you on bespoke Induction programs for office. Support with template job specifications and contracts of employment – see page 202 Operations Manual 180 training modules remotely and gradually available as recordings on intranet as sessions occur Next Level Exchange - access to a 2 video training sessions per month Previous Next Level Exchange recordings of sessions are available on the intranet Kudos Training - Please access the Kudos Training material via the link below and register your office for 30 days free access to the library of training material: https://www.kudos.training/checkout/?rid=mzdlee&cf_1=g4". Larger offices – training can be arranged for Team Leaders with Stephen Sweeney 3 day course delivered internally by business owner (or they can attend the 5 day program in the London Office on the next new class rotation). Performance management tools / commission guides available in the Operations Manual – page 120 to 147 Training on using Recruit Studio will be available via recordings on the intranet Checklist / Chip Board to track activity Support material: Full Antal Training Manual Training plan for 2016 – See intranet for the diary slots Master Class training notes Operations Manual All standard consultant forms Any questions, please drop Ashleigh a line. Contents News from Parkside Mike Ryall wanted to share some great news about Parkside: “As you will be aware growing the Parkside brand is a large part of our 2016 strategy. Last year we created the new Financial Services and Insurance division, which is going from strength to strength under Nick’s management, and earlier this year we made the addition of two new locations; Reigate and Leeds. We are now delighted to announce that as part of that strategy, we will be creating another new division – Parkside Education. (PE)Brian Poxon will be taking accountability for this new venture which will be based in Staines. Parkside Education will specialise in placing teachers & education support staff with primary and secondary schools, initially focussed on the Thames Valley and Surrey As you may be aware, Brian has been with Parkside for almost 10 years and during that time he has run an interim finance desk and managed the STAF team. Brian is also chair of governors for a primary school in Bracknell which has ignited his passion for all things education. This has given him an insight into the challenges that schools face, the biggest one being recruitment. There are lots of opportunities within the education market currently including academisation, increase in pupil numbers and a shortage of high quality teachers and support staff which makes this the perfect time to launch a new division. Part of Parkside Education’s focus will be placing supply staff, which supports another one of our key strategies of growing our temp numbers. One of the biggest challenges the new division faces is the level of compliance schools require before a candidate is placed. This involves DBS checks, ability to work in the UK, identification, Qualified Teacher Status, completed Teacher Induction, Barred list, Rehabilitation of Offenders & Disqualification by Association declarations, so there is plenty to do before we even start trading!! It also means there will be new opportunities within the business.......... We are on an exciting growth trajectory and we are 100% committed to giving our people further opportunities. Therefore Brian will be recruiting for a resourcer to source and register teachers and support staff across Surrey and the Home Counties. If you are interested in working with Brian and within a new division please speak to your Manager in the first instance and then to Brian. We are also starting the interview process for a new STAF Manager with immediate effect. If you are interested please speak to your Manager in the first instance and then to Tracy. You'll have the luxury of me at final interview and presentation stage Please join me in wishing Brian the very best of luck with his new endeavour. Parkside & Antal is indeed the right place to be!” Tony Goodwin adds a comment that says a lot about the Antal culture and spirit: “There will always be opportunities within the Antal group for people who want to take the initiative, create and grow their business and challenge themselves. We want and need these people to step up to the plate. It is not just about the senior management GIVING opportunity but of more junior staff demanding it and doing something about it. There are almost infinite discipline specialisms, sub-specialisms and markets that we don't touch in recruitment it is so diverse and dynamic. It's so important that we have created a culture where we encourage and support those that want to grow personally, professionally and of course commercially - this is the Antal Group culture.” Contents Antal Anniversaries Germany Please join us in congratulating Mr Edward Moore on his 10th Antal anniversary!! Mike Ryall says: “A superb achievement Ed, matched only by your continued ability to run the office and still retain the status of top biller in Germany - no mean feat. In the decade that has passed since Ed joined so many things have happened across the globe: 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 - Twitter was launched Apple debuts the iphone Beijing hosted the Olympic Games Barack Obama sworn in as President Scientists create synthetic life Global population reaches 7billion Diamond Jubilee of Queen Elizabeth II Nelson Mandela passed away Facebook buys WhatsApp for $19billion Cuba and the US restore diplomatic relations Ed hits his 10 year anniversary!! Fantastic work, and an absolute pleasure to have you still on board after all this time.” Contents Recruitment Newsletters & Tips Below an overview of the top articles from the Fordyce Letter, the Recruiter, The Recruiting Times and the Recruitment Grapevine Newsletter. Fordyce Letter Good Candidate Prep Is More Than Interview Tips For most practitioners in our industry, the purpose of preparing a candidate for a meeting with a client is to improve their interviewing skills, provide information on the company and position, and to increase the likelihood the candidate will get an the offer. Although worthwhile objectives, if your candidate prep is focused only... It Isn’t a Job Order Without the 5 Ws and the How Much I see every new recruiter do it and some experienced ones as well. They get the client on the phone and. rather than getting a thorough job order and beginning to build rapport, they rush the client through it, getting them off the phone as quickly as possible. News Flash: You already have... Focus the Hiring Process by Preparing Your Client Well Properly preparing clients before every interview provides you a timely opportunity to focus the process, maintain control, and help ensure a successful outcome. Unfortunately, most practitioners miss this... Recruiter Discovering your essential values At the heart of a truly fulfilling personal and business life there will always be a strong set of core values. The question is... click for more Positive employment figures but job creation slows The number of people in work in the UK has remained at record levels, according to latest official figures… click here for more NASA recruits for life on Mars US space agency NASA has revealed a series of recruitment posters as part of a recruitment drive for farmers, surveyors and… click here for more Microsoft/LinkedIn deal won’t stop niche recruitment tech players say recruiters Microsoft’s acquisition of professional networking site LinkedIn won’t spell the end for niche players within the recruitment technology marketplace, according to recruitment technology experts... click here for more Amazon forges ahead with 1,000 UK jobs Amazon says it is not changing its hiring plans in light of the UK’s vote to leave the European Union, with the… click here for more Recruitment Grapevine Newsletter Will the recruitment market stabilise today? Forecasts on the UK economy have... 27 words candidates say that make recruiters cringe A CV littered with buzzwords and vague terms usually ends up in the bin when recruiters... World's first VR recruiting experience launched With the number of active virtual reality users set to hit 171 million by 2018... How to beat the 5 types of interview bias Research from marketing platform OutMatch has found the best ways recruiters can combat... Hiring manager reveals 'worst candidate for job interview' on Twitter A business owner has taken to social media to describe an interview that left him 'shaken'... Rise of the 'job hoarder' Almost half of all candidates are accepting multiple job offers in order to use them as a... 5 ways candidates can improve their LinkedIn profiles Following the news that Microsoft will be buying LinkedIn in a deal worth $26.2billion,... 'Hey Bae': Microsoft recruiter slammed for cringeworthy email Microsoft has been left red faced after an email from an over enthusiastic recruiter was... The extinction of human interviews Most recruiters prefer conducting interviews face-to-face, or at the very least on the... The Recruiting Times All Newsletters are available here: http://us7.campaignarchive2.com/home/?u=709b4d5053e796a494d2535b6&id=b733c7bf4b Contents Charity Beginning of July, Tony Goodwin has spent half a day mentoring 3 budding and some experienced social entrepreneurs for a charitable trust. We thought you might like to see their feedback below. It's not ALL about us “Thank you so much for your time! We really appreciate you making time to meet with Ronald, Andrea and Paul, and I'm very glad you enjoyed meeting them. All the feedback from your sessions was incredibly positive: "The meeting with Tony was very insightful and I love the way it was brought to me: with respect for the social purpose but with a focus on the business side. He was giving me a look from the angle of a corporate CEO, providing me with insights that I would never have realised myself. Pure gold!" Ronald Ligtenberg, Skyway Academy "Tony was a great person to chat to for an hour - he made me feel motivated to get stuck back into running my business, and he assured me that any doubts, worries or fears I had as we move into Year 3, were normal. I'm leaving our session excited to continue - thanks!" Andrea Gamson, _SocialStarters "10/10. A great opportunity to have quality time with an experienced business person. The environment and setup allowed me to get into the fine details and specifics of my business challenges, in a non judgemental space." Paul Singh, Equal Education The impact of your advice and any introductions you were able to offer these social entrepreneurs is invaluable. We’ll upload this feedback to our website and it will show on your profile page.” Contents Staying Productive In Down Times! By Steven M. Finkel What is the greatest long-term problem you'll encounter in this wonderful industry? Well, yes. Learning it. It's a complex business of great depth and most people's learning curve peaks out pretty early. But beyond that, it's the fact that consistency of daily effort is what will get the job done. Consider that on tests if you get four absolutely perfect scores of 100% right and then a zero due to not showing up, that's an average of only 80% or "C" work. Many people in our industry get a "C" for the same reason. They put out excellent effort and skill for days or even weeks -- and then just "don't show up". My focus is always on improving skill level. But there is a place for managing emotions in addition to hard skills, as many of us will eventually come to know. So here we are. Even the best of us ... It would be wonderful if life sailed along with no problems, traumas or turmoil. Yet the reality is, to coin a phrase, "stuff happens". Individualized slumps will occur in any market. Deals fall apart. And no one is immune (alas!) to personal problems ranging from relationships to family or personal health. Even the best, most-skilled, most emotionally-stable recruiter is prone to depression in such down times. And, in sales, attitude is much. What, then, is to be done? Given that a bad attitude will affect production and that poor production solves no problems, what steps should be taken to maintain consistency of effort even during traumatic circumstances? Following are steps which have been proven to be effective. Focus on the Future If part or all of your funk is due to a less-than-excellent market, be of good cheer. Industry or niche slowdowns can certainly occur. But don't despair. After every industry or niche downturn, markets will come back stronger, with higher average fees and higher per-desk production. And most of your competitors will be gone. So it will be again. Regardless of the market, however, personal slumps will happen as well. There are clear solutions to this. An entire chapter on dealing with one may be found in the author's book Breakthrough!, which specifically addresses experienced recruiters. Over-Plan A depressed attitude leads to fewer calls. Fewer calls lead to less production and a more depressed attitude. It is a circle that has sunk many a recruiter. The only answer is to keep "hitting the numbers". That begins with a thoroughly filled-out Daily Planner. Under the stress of depression, the tendency is to dither -- get an extra cup of coffee, a "short" conversation, a look at the news, a pointless call to take up time. Before you know it, half the day is gone. A Daily Planner completed the night before is the answer. For Poor Planners If you're a poor planner, here's a suggestion. Get a quiet alarm clock, put it on your desk and simply set it for half an hour before you expect to leave the office (or use the computer equivalent). If you're not a planner, you'll subconsciously try to avoid it by doing other things, and then rush off claiming you'll "do it in the morning". You won't, or at least not well. Get the alarm clock. Set it. When it goes off ... start to plan! In a surprisingly short amount of time, you'll train yourself to "beat the clock". As the time approaches, you'll find yourself turning off the alarm .. and starting to plan. Two excellent dissertations on the two different methods of proper planning -- Static and Dynamic -- are to be found in two books written for our industry. Larry Nobles' outstanding foundational work, Search and Placement! is perhaps most useful for newer people or those without a solid foundation. My own book Breakthrough! may be best for more advanced recruiters. Positive Results from Negative Expectations It is frequently thought that a good attitude is imperative to making a good call. In new people, this is certainly true, due to their lack of skill. After all, lacking sales skills, what else do they have? However, this is not the case with an experienced well-trained recruiter. A well-trained recruiter has developed reflexes and habit patterns over many years. Moreover, his pride will force him to do a good job when he is on the phone. The problem with an experienced person under stress in our industry is not doing well on the phone; it is getting on the phone to begin with! An invaluable aid in doing so is the concept of Positive Results from Negative Expectations. Basically this involves agreeing with your expectations of poor results. Go ahead and tell yourself that it will be a bad un-thrilling non-productive day. But just so you don't feel guilty, have all the negative attitude you wish...and then push the stupid buttons on the phone. In fact this is the very note ("Push the stupid buttons on the phone!") this author has on his phone when things get depressing, as when dealing with family health problems. It is the note you should have on your phone under trying circumstances. Only a well filled-out Daily Planner will allow you to do this, to mindlessly grind through your day. But the reality is that by call ten or twelve, you'll be not only getting results, but being good on the phone. And that will improve your day enormously. You will actually get Positive Results...from Negative Expectations! Step at a Time The concept of breaking things down to individual bite-sized portions is a well-established methodology in many fields. Maybe you can't run a mile...but you can run around the block. How about doing it again the next day, and a little further the next? Can you do that? Sure you can. Pretty soon you've knocked off a mile. Are you depressed? OK. But just struggle up, take a shower, have breakfast. Is business bad? Fine. But just drive to work. Too distracted to learn? No doubt. But just put a 30-minute Larry Nobles' CD in the player while you're driving to work. Do you expect poor results? No problem. That's the way it goes. But just push the stupid buttons on the phone. Will it be a bad day tomorrow? Probably. But just thoroughly fill out your Daily Planner tonight. By breaking things down to small steps and accomplishing those one by one, you'll find discipline almost by accident. Signs and Portents The reality is that emotional downturns can become habits. The market may be slow or you may encounter personal problems; worried, you grasp at a new search and it is the wrong search. Because it is the wrong search, nothing results from it. Thus you become even more disturbed, leading to more errors. This is a circle that must be broken, and one way to do it is the use of signs and sayings around your work area. It is one thing to improve your attitude and motivation, but if a habit of depression exists, On-Going Reminders will be needed to truly correct the problem. Hard-hitting posters, not fuzzy "love and co-operation" stuff, but accomplishment-oriented in thought, are what is needed. A good source of motivational posters is The Vantage Collection. ( http://www.leadersoft.com/posters/gallery.html). Alternatively, if you have a favourite quote, you can take it to an inexpensive printer, have it type-set and printed, and have it framed for very little. A person walking into my office will see many of them. For example, over the computer, a framed poster bearing the words "The race is not always to the swift, but to those who keep on running." And over the copier, typeset, matted, and framed are the words of Ralph Waldo Emerson, "A man is relieved and cheerful when he has put his heart into his work and done his best; what he has said or done otherwise shall give him no peace." Words to live by.... Emotional Motivators Posters and quotes apply mainly to the intellect. However, emotions, if blended into your day in the right proportions, will also be of benefit. Your best bet is not pictures of spouse, kids, or even your dog, but rather someone who is no longer with you. The purpose of these emotional jolts is just that -- to give you an unaccustomed kick in the pants, and remind you to pick up the phone in the face of emotional turmoil. Try a note taped to your phone: The Sigmund Freud quote, "That man who is sure of his mother's love is Born to Conquer", has been of help to many. There is a very high producer on the East coast who has "what would Dad want me to do?" on his office phone. His father passed away ten years ago. On the other hand, all effective motivation is not necessarily positive. I know a recruiter who keeps a picture of his ex-wife in a drawer. When he slows down, he pulls it out, snarls, and starts hitting the buttons on his phone - with great force! Quantify Activity What is the #1 enemy of production when under emotional stress? Less activity. What is the trap leading to less activity? The fact that it sneaks up on you. Fewer and fewer calls with more and more "Recovery Time" between calls leads to poor results...leading to more emotional stress. Now there's a Downward spiral for you! What's the answer? Measurement! As former President Bush said regarding annual testing of children in school, "If you can't measure it, you can't improve it!" The same applies to working a desk in an emotional or economic downturn. Keeping track of and analyzing your "numbers" is critical to success in our industry. However, with results declining, the tendency is simply to make fewer and fewer calls. This cannot be allowed to happen. Without a daily quantitative summary of the number of calls made, there in simply no objective way of maintaining call volume. So what sort of summary is needed? First of all, keeping track of the old SOD's (spins of the dial) i.e. the number of times you push the buttons on the phone, is inadequate. What counts is not button-pushing, but solid business conversations. How many Substantive Business Conversations (SBCs)? Minimally, 30 per-day. Short 1-minute calls or messages left do not count. And there should be at least 5 presentations of either your services or a specific candidate to new prospective clients. It may be necessary to plan and make 60 calls per-day to get in your 30 substantive conversations. But on an accumulative basis-- when combined with improving skills -- this number will yield the results needed to excel. Just keep track of your Substantive Business Conversations, by means of "hash marks". But don't quit doing this when business picks up. Otherwise, your activity will inperceptively spiral down. After all, "if you can't measure it...you can't improve it!" Exercise Down times, regardless of the reason, mean frustration and irritation. Perhaps the market has you down. Or perhaps it is a relationship, family illness, loss of a pet. Anything that generates anger is counter-productive to doing well in business. Moreover, it is well-known that better-conditioned people handle stress more effectively. The best way is get rid of that anger is to find a socially-acceptable outlet for it. That means exercise. In men, something that is destructive in intent is best. Weight lifting is great. Destroy that blankety-blank weight by powering it up! If you have the training, blasting away at a heavy bag or a solid heavy sparring session (with an opponent of equal or better skill) is the best outlet. Women tend to do better with aerobic exercises. It's hard to be angry when you are physically tired and you've just killed something...even if it is only a barbell. Forward Movement If your slow work pace comes from non-business circumstances, you'll find the above points to be highly beneficial. But if your problems are due to market conditions, there is one additional critical element to improve your attitude. Get better! Improve your selling skills! The same thing over and over, the same ideas, the same techniques, will lead to no improvement. It's boring. It generates no hope. And sitting around just waiting isn't exactly conducive to better results. How long since you've read a book on industry-specific selling? On classical selling? On Time Management? Do you listen to CDs on the way to work? (Suggestion: Visit this link or Amazon for Larry Nobles' excellent series "Successful Search and Placement!"). Does your firm have any DVDs? Have you watched them recently? For that matter, my original creative new book Real Recruiting! Winning Search Strategies (my site or Amazon) will get ANY recruiter, no matter how experienced, on a faster learning and production curve. Improvement, learning, forward movement gives you a great sense of destiny, of zeal, drive, confidence. You are taking control by using your mind. A fine book on this subject is "Self-Renewal" by John W. Gardner. If you are in a funk, get better. Get renewed! Concentration on your professional progress is not only profitable; it is the best distraction and motivator you can find! So Where Are We? So where are we, in terms of keeping your attitude "up" in down times? First of all, realize that a sense of depression is normal under some circumstances. A temporary slump, a poor market or personal problems makes it unreasonable to be cheerful at all times. But this does not have to result in a slow work pace. While you may not sparkle with joy throughout the day, you can still remain productive. You don't, however, have to just sit around and wait. Even in an emotionally disturbed state (for whatever reason), you can still get decent production. You will just have to be a little "mechanical" about it. But that's ok. Plan. Plan at the end of the day. Even if you don't want to, take one step at a time. Just do your planning before you go home. Set your alarm clock or computer to remind you. Don't worry about production. Just plan. The next morning, hit the phones early, and don't worry about your attitude. Don't even worry about results. Just push the stupid buttons on the phone! Along the way, gain some knowledge. Learn. This is an ideal time to do it. When your market or emotional stabilty comes fully back, you won't have time to improve. You'll be too busy with business. So use this time. Get Real Recruiting!, Self-Renewal, Breakthrough!, and some good classical selling books. Don't just read! Underline! Re-read! Implement! Listen to Nobles' CDs in your car. Watch DVDs. Role-play. Distract yourself by learning, and you will improve attitude, skills, and income. Nothing lasts forever. That includes both business and personal problems. This too shall pass -- faster than you think. And when it does you'll be well-positioned to take full advantage of the long-term romping stomping roaring future that most certainly lies ahead for our industry .... and for you! PS: Save this newsletter issue on your computer. Perhaps everything is wonderful now. But things happen. Sooner or later, you'll need it. And forward it to a friend in our business. Do him a favour. You never know... 11 Things To Remember When Going Through Tough Times And last but not least a great inspirational video when you go through difficult times and situations: https://www.facebook.com/lovethelawofattraction/videos/1033324416787697/ Success News Please remember to send your success stories into us. We are constantly searching the network for new office records, great individual achievements, shared deals or news about YOUR office.... So please help us to publicise your office and the success you are enjoying. Your news just has to be sent to [email protected] for inclusion in the weekly news.
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