Africa: Consumers, Consumers Everywhere... Growth opportunities for consumer goods companies Consumer goods companies around the globe spend great energy and resources to achieve the growth that stock markets constantly seek. In stagnant markets, growth is possible, but it can be a zero-sum game as what one company gains another loses. Rapid, long-lasting growth requires a strong market, and during this economic downturn, Africa has produced some of the world’s highest growth rates. Establishing a foothold in Africa now can lead to a long-term competitive advantage. While most executives are familiar with the business opportunities offered by Africa’s natural resources, many are still unaware of the enormous opportunity that the continent’s large and growing “consumer class” offers. As regional growth continues, the question for executives at consumer packaged goods (CPG) companies is no longer whether their firms should enter the region, but where and how. Our experience in West Africa illustrates that the opportunity there, while enormous, requires a change in mindset.1 How can you translate Africa’s rapid growth into success for your company? A Track Record of Growth African consumer goods businesses are already delivering growth and profits for global CPG companies. We recently studied the performance of nine West African subsidiary companies of global consumer goods companies and found that eight registered faster revenue growth than their parent company, and on average their compound annual growth rate (CAGR) was more than double.2 Profit before tax (PBT) growth was faster in seven of the nine companies we examined. In addition, these subsidiaries delivered PBT margins of around 13 percent, not far from their parent companies (see figure 1 on the following page). This is particularly notable given their investment in growth and the fact that parent companies may be taking additional profits through internal trading agreements. Basic economic and demographic factors are driving this impressive performance. While per-capita incomes The United Nations’ definition of West Africa includes 16 countries: Benin, Burkina Faso, Cape Verde, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Liberia, Mali, Mauritania, Niger, Nigeria, Senegal, Sierra Leone and Togo. For our purposes we have also included Cameroon, which borders Nigeria but is classified as part of Central Africa by the UN. 2 Product sectors examined included food, drink, personal products and household cleaning products. Where PBT was not available for CAGR calculations, net profit has been used as a proxy. Where necessary, due to incomplete company data, shorter time periods within the 2004-2009 range were used in CAGR calculations. PBT is for last available financial year. 1 Africa’s large and growing “consumer class” offers a great opportunity for CPG executives that can translate these consumers into profits for the company. FIGURE 1: The performance of West African subsidiaries compared with their global CPG parent companies CAGR and PBT margin 18% 16.8% 16% 15.6% 13.6% 14% 12% 12.8% 11.1% 10% 8% 7.1% 6% 4% 2% 0% CAGR revenue growth CAGR PBT growth PBT margin Global CPG parent company West Africa subsidiary Notes: CAGR GR stands t d for compound annual growth rate; t PBT stands t for profit before tax. Data based on financial performance of nine global CPG companies from the food, drink, personal products and household cleaning products sectors. Where PBT is not available for CAGR calculations, net profit is used. Shorter time periods are used in some CAGR calculations because of incomplete company data. PBT is for last available financial year. Source: A.T. Kearney analysis in most African countries remain low, incomes are rising, leading to the development of a new “consumer class” with increased disposable income. At the same time, demographic trends are bringing change—there are simply more consumers to buy more goods, and a changing age profile is leading to more people who are in the early stages of an economically active life. For example, look at Nigeria, West Africa’s most populous and strategically important market. Nigeria’s population has increased from less than 100 million 20 years ago to 150 million today (see figure 2). This is leading to a higher proportion of citizens who are young adults, the age range when consumer consumption tends to be highest.3 Despite this population growth, gross national income per capita increased by a CAGR of 7.3 percent between 2000 and 2008.4 Considering this, it is not surprising that increased private consumption is forecast to be a leading driver of growth in Nigeria in the next 20 years. Further down the road, the drivers of economic stimulation are expected to endure. The UN expects Nigeria’s population to grow to 289 million by 2050, an 83 percent increase in 40 years. As an executive at SABMiller told Business Day newspaper in November 2009, “For all the challenges of the Nigerian market, if companies do not have FIGURE 2: Nigeria’s population profile Analysis: 1970-1990 1991-2010 2011-2030 2031-2050 Population growth Million % 40.9 60.9 68.4 62.4 72% 63% 43% 28% Analysis: 2010 2020 2030 2040 4% 3% 2% 1% 0m 5m 10m 15m Million % of total population 63.3 80.5 98.6 112.3 40.0% 41.6% 43.5% 43.3% Analysis: 2010-2015 2016-2020 2021-2025 2026-2030 2010-2030 2029 5m Population in 15-39 age group 2027 10m 2025 0% 2023 15m 5% 2021 1970 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020 2025 2030 2035 2040 2045 2050 0 (% real change, yearly) 6% 2019 50 The key 15-39 age group GDP 7% 2017 100 Private consumption (% real change, yearly) 8% 2015 150 Male 2013 200 9% Female 2011 250 Forecast growth in private consumption 2009 Population (million) 300 Population age profile, 2010 90-94 85-89 80-84 75-79 70-74 65-69 60-64 55-59 50-54 45-49 40-44 35-39 30-34 25-29 20-24 15-19 10-14 5-9 0-4 Annual % change Population growth, 1970-2050 350 Average annual growth rates GDP Private consumption 6.1% 1.8% 1.7% 4.3% 3.3% 5.9% 3.7% 5.6% 7.5% 5.7% Sources: United Nations, Economist Intelligence Unit, A.T. Kearney analysis 3 4 Nigeria’s population in the 15-to-39 age group is 63 million—greater than that of Western Europe (58 million). By 2040 the difference is expected to be more than double (112 million vs. 51 million). Source: United Nations. Source: World Bank; gross national income per capita is based on purchasing power parity. Why Are They Holding Back? Our research finds several factors are keeping companies from taking advantage of Africa’s emerging market opportunities: Too risky. Top executives have historically held the perception that Africa is too risky to enter. Many have a tendency to group all of Africa, a continent of more than 50 countries, into one category. Low priority. In some cases, the opportunities in other markets have simply outweighed those in higher-risk African markets. We believe this will change as opportunities in other markets become more difficult to identify and those in Africa become better understood. Operational challenges. Businesses find the operational challenges of Africa daunting. Our experience, however, is that while African markets pose some challenges, they are not insurmountable. For those used to operating in developed countries, the key to success is a mindset change. Whereas in developed countries being “world-class” is a typical goal, in Africa success is common sense, patience and ingenuity.6 a Nigeria strategy, they do not really have an Africa strategy.” While many have overlooked Africa’s consumer opportunities for various reasons, the numbers show that this is an opportunity that can’t be missed (see sidebar: Why Are They Holding Back?). Where to Now? What we have frequently found in our work in Africa is that many companies struggle to find the appropriate approach for entering the market. There are three key questions for toplevel executives: Where, when and how to invest? Where to invest? Just like in developed markets, competitive considerations such as market structure, market concentration, the strength of local and international brands and retail structure are core considerations about where to invest. Equally important is developing a profound understanding of consumer segments, their require5 6 ments and demand patterns. However, given the business environment, there are several additional factors that require closer consideration in Africa than they would in developed markets: Market potential. What are the income levels and growth in the target country, and what is the income disparity? What are the population trends? Is this market a good platform for growth in Africa? Political, legal and social considerations. Is the country politically stable and receptive to foreign investment? What are the regulations, tariffs and restrictions on foreign ownership and currency movements? What is the state of the legal system (particularly intellectual property protection)? Infrastructure. What is the condition of local transportation, including roads, airports, ports and railways? What is the reliability of electricity and water supplies, and telecommunications? What does the country have in terms of forwarding agents, ware- houses and chilled facilities? Human capital. Are there enough suitable local partners in this country, and do they have enough existing skills? What is the workforce development potential? When to invest? This is a perennial question for developing markets, with the right answer differing by country and product. Many companies have been directing foreign direct investment (FDI) at markets such as South Africa and countries in Africa, with their relatively more skilled workforce, more developed capital markets, more stable business environments and higher gross national income (GNI) per capita.5 There are three key questions for top executives: Where, when and how to invest. In these markets, however, it may be too late to gain the “early mover” advantage. In our view, Ghana, Nigeria and Cameroon are three countries where the time is right for CPG companies to examine investment opportunities. Ghana in particular offers an attractive combination of political stability, strategic location and growth. How to invest? Local contacts, knowledge and understanding remain By comparison, using the World Bank’s “Atlas Method” for comparing the relative size of economies, South Africa’s GNI per capita was six times the average GNI per capita of Ghana, Nigeria and Cameroon in 2008. See “Supplying Sub-Saharan Africa” in Executive Agenda, Vol. XIII, No. 1, 2010, at www.atkearney.com. FIGURE 3: Global consolidation: windows of opportunity Opening Peaking Maturing High South Africa a a Tunisia Market priority riority Low a Ghana a Nigeria Closing Se Selected West African W countries Ot Other African countries co Mor M Morocco Cameroon Ca Definition • “Consumer class” is growing • Consumers are becoming familiar with more inter• Consumers are willing to national consumer brands explore new and foreign • Consumer “pull” for brands global brands is strong • Governments are relaxing restrictions and becoming • Frequently, the retail sector is maturing increasingly welcoming of foreign CPG companies • Consumer spending on • Consumers fully international brands has accustomed to a range of local and international expanded brands • Local competition has become more sophisti- • Competition is fierce from major CPGs cated • Major growth opportu• Growth opportunities nities come from taking focus on extending share from competitors geographic reach Typical method of entry and growth • Organic growth happens • Goods are imported with through investment in local joint-venture distriproduction in facilities, bution partners focusing on major pop• Local production with JV partners when scale allows ulation centers • Small-scale acquisitions create a foothold, increase local expertise and build platform for expansion • Typically organic, growth focuses on extending geographic reach across the country and gaining share • Possible add-on acquisitions • Major acquisitions lead to consolidated market position and share very important in markets that are unfamiliar to many CPG companies. The right way to invest in a market depends on the product and the country, and where each stands with respect to its “window of opportunity” (see figure 3). In markets in the “opening” stage of opportunity (including much of Africa today), working with local partners to build local knowledge and experience is the preferred way of entering before organic growth becomes the major way to increase scale and market penetration (see sidebar: Case Study: Establishing a Growth Platform). Risk, Reward Source: A.T. Kearney analysis CASE STUDY: Establishing a Growth Platform In 2008 an international beverage company sought an entry strategy for a large African market. The competitive landscape already included large international companies plus a number of smaller local players. Despite considerable experience in Africa, the company needed a regional partner to bring market experience and contacts. It made a 60 percent investment into a small regional company, gaining control while still leaving the partner with a vested interest in making the company a success. While starting a company from scratch or buying a company outright were options, by partnering with a local company, the company built the strongest possible platform on which to build and achieve market share through organic growth. Africa offers some major growth opportunities, but not all opportunities are alike — some will prove more attractive than others. Leading companies will target their efforts with the knowledge that while risk is higher than in developed markets, the potential reward may be even higher. So which companies will rise to this challenge? Only time will tell. Those companies courageous enough to invest early will reap the greatest rewards in the future. Authors Charles Davis is a partner in the operations practice. Based in the London office, he can be reached at [email protected]. Angus Hodgson is a consultant in the consumer goods and retail practice. Based in the London office, he can be reached at [email protected]. The authors wish to thank Francesca Iodice for her support in writing this paper. A.T. Kearney is a global management consulting firm that uses strategic insight, tailored solutions and a collaborative working style to help clients achieve sustainable results. Since 1926, we have been trusted advisors on CEO-agenda issues to the world’s leading corporations across all major industries. A.T. Kearney’s offices are located in major business centers in 37 countries. A.T. Kearney, Inc. Marketing & Communications 222 West Adams Street Chicago, Illinois 60606 U.S.A. 1 312 648 0111 email: [email protected] www.atkearney.com Copyright 2010, A.T. Kearney, Inc. All rights reserved. No part of this work may be reproduced in any form without written permission from the copyright holder. A.T. Kearney® is a registered mark of A.T. Kearney, Inc. A.T. 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